Based on checking the website, 001taxis.com appears to be a legitimate and well-established taxi service operating out of Oxford, UK.
It offers a range of transportation solutions, from standard taxi bookings to specialized services like airport transfers, corporate accounts, and executive chauffeur services.
The site emphasizes convenience, safety, and a commitment to environmental responsibility, aiming to provide a reliable and professional travel experience for its diverse clientele.
This review will dive into the specifics of 001 Taxis, exploring its features, service offerings, and what makes it a notable option in the Oxford transportation market.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
001taxis.com Review & First Look
When you first land on 001taxis.com, you’re greeted with a clean, professional layout that immediately conveys a sense of reliability.
The prominent booking options—online, WhatsApp, and app download—highlight their commitment to user convenience.
It’s clear that this isn’t a fly-by-night operation.
The site’s messaging, including a focus on 24/7 availability and diverse service offerings, positions them as a comprehensive travel solution.
Initial Impressions and User Interface
The website’s interface is intuitive. Trademarkedinc.com Reviews
Booking is straightforward, with clear calls to action.
The design prioritizes ease of use, ensuring that whether you’re a first-time visitor or a returning customer, you can navigate and book a ride without hassle.
The color scheme is professional, and the use of clear imagery supports the brand’s image of a premium, yet accessible, service.
Brand Credibility and History
001 Taxis proudly showcases over 50 years of experience, tracing its origins back to 1977. This long-standing presence in Oxford speaks volumes about their credibility and ability to adapt over decades.
Their commitment to founding values like reliability, customer service, affordability, and eco-friendliness is clearly articulated, building trust from the outset. Morgans-minis.com Reviews
This historical depth is a significant differentiator in a competitive market.
001taxis.com Features
001taxis.com is packed with features designed to make booking and managing your transportation as seamless as possible.
They’ve clearly invested in technology to enhance the customer experience, moving beyond just phone bookings to embrace modern digital solutions.
Multiple Booking Channels
One of 001 Taxis’ strong suits is the variety of ways you can book a ride.
- Online Booking: Their “E-booker” offers a fully automated process, recalling previous journey details for a smarter booking experience.
- WhatsApp Bookings: The “TaxiBot Virtual Assistant” provides 24/7 service for bookings, quotes, and managing existing reservations, with the added convenience of secure online card payments via WhatsApp. This is a brilliant integration for those who prefer instant messaging.
- Mobile App: The 001 Taxi app provides priority booking, card payments, and real-time car tracking, ensuring you know exactly where your ride is and when it will arrive.
Diverse Service Offerings
Beyond standard point-to-point travel, 001 Taxis offers specialized services catering to various needs: Ukstarlink.com Reviews
- Corporate Accounts: Tailored for businesses, ensuring timely and comfortable transport for executives and employees with professional service.
- Airport Transfers: Guaranteed reliable and punctual pick-up and drop-off services at all major airports, aiming to reduce travel stress.
- Chauffeur Service: For those desiring luxury travel, this service offers highly professional and knowledgeable drivers for a sophisticated experience.
- Collect and Deliver Service: A personalized service for picking up or dropping off items with care, ideal for parcels or documents.
- Executive Services: Designed for VIPs, offering privacy and comfort for a first-class travel experience.
- Oxford to London Service: A direct, hassle-free taxi service between Oxford and London, suitable for both business and leisure.
- Student Taxi Service: Safe and reliable transportation tailored for students at affordable rates, acknowledging the unique needs of this demographic.
Safety and Professionalism
001 Taxis emphasizes safety and professionalism as core tenets.
All drivers undergo rigorous training in safeguarding procedures and pass thorough criminal background checks by local councils.
This commitment to passenger safety is a significant reassurance, especially for parents booking for students or individuals traveling alone.
001taxis.com Pros & Cons
Like any service, 001 Taxis presents a mix of advantages and areas for potential consideration.
Understanding these can help you determine if it’s the right fit for your transportation needs. Emake.gr Reviews
Advantages of 001 Taxis
- Extensive Experience: With over five decades in operation, they bring unparalleled experience and reliability to the Oxford transportation scene.
- Comprehensive Service Range: From standard taxis to executive services and specialized airport transfers, they cater to a wide array of client needs.
- Multiple Booking Options: The flexibility of online, app, and WhatsApp bookings makes it incredibly convenient to secure a ride.
- Commitment to Safety: Rigorous driver vetting and safeguarding training provide peace of mind for passengers.
- Environmental Responsibility: Their pledge to plant a tree for every vehicle and move towards zero-emissions is a commendable initiative that appeals to environmentally conscious users.
- Loyalty Scheme: Rewards for app bookings encourage repeat business and offer tangible benefits to regular customers.
- 24/7 Availability: Round-the-clock service ensures transport is available whenever needed.
Areas for Consideration
- Geographic Limitation: While robust in Oxford and surrounding areas, their primary service is regionally focused, which might be a ‘con’ for those seeking broader national coverage from a single provider.
- Pricing Transparency initial glance: While they mention competitive prices, the website doesn’t offer immediate, dynamic fare estimates without going through a booking process. This is common for taxi services but worth noting if you prefer immediate price comparisons.
- Dependence on Technology: While convenient, reliance on apps and WhatsApp means users without smartphones or those less tech-savvy might default to phone bookings, which is still an option but potentially less efficient.
001taxis.com Alternatives
While 001 Taxis offers a strong service in Oxford, exploring alternatives can help ensure you’re making the best choice for your specific needs.
The taxi and ride-hailing market is competitive, even in localized areas.
Local Taxi Companies
- Hackney Carriages Black Cabs: Available at taxi ranks or hailed on the street in Oxford, these offer a traditional taxi experience with meters regulated by the local council. They are often a reliable choice for spontaneous trips within the city.
- Other Private Hire Firms: Oxford has several other private hire companies, some of which may specialize in certain areas or offer different pricing structures. Researching local options can sometimes uncover niche services or more budget-friendly choices, though they might not have the same level of integrated tech or environmental initiatives as 001 Taxis.
Ride-Hailing Apps
- Uber/Bolt where available: These global platforms often operate in major cities like Oxford, offering on-demand rides via a smartphone app. They are known for dynamic pricing and a wide network of drivers. However, their surge pricing can sometimes make them more expensive during peak hours, and their ethical practices have been a subject of debate in various regions.
- Gett: Predominantly working with licensed black cabs, Gett offers a more traditional taxi experience via an app, often without surge pricing. Its availability and driver network might vary compared to larger ride-hailing platforms.
Public Transportation
- Buses: Oxford has an extensive bus network Oxford Bus Company, Stagecoach covering the city and surrounding towns. This is often the most economical option for travel, though it lacks the directness and convenience of a taxi, especially for late-night travel or carrying luggage.
- Trains: For travel to and from Oxford e.g., to London or other major cities, trains are a highly efficient and often comfortable option. However, this is for inter-city travel, not typically local transit within Oxford.
When considering alternatives, weigh factors like convenience, cost, availability, specific service needs e.g., corporate accounts, airport transfers, and your comfort with different booking methods.
For a comprehensive, reliable service with a focus on safety and environmental impact in the Oxford area, 001 Taxis stands out.
001taxis.com Pricing
Understanding the pricing structure of a taxi service is crucial for budgeting and comparing options. Bodystreet.com Reviews
While 001taxis.com mentions “competitive prices,” specific fare details aren’t immediately displayed on their main service pages.
This is standard for many taxi companies, as fares can vary significantly based on distance, time of day, traffic conditions, and the specific service requested.
How to Obtain a Quote
The primary way to get a price for a journey with 001 Taxis is through their booking channels:
- Online Booking System: When you input your pick-up and drop-off locations, the system will typically provide an estimated fare before you confirm the booking. This is the most transparent way to see the cost for a specific journey.
- WhatsApp Booking: The TaxiBot Virtual Assistant can also provide quotes, allowing you to get a price directly through a chat interface.
- Mobile App: Similar to the online system, the app will display fare estimates once you enter your journey details.
- Phone Booking: You can always call their 24/7 line 01865 240000 to inquire about fares for specific routes.
Factors Influencing Fares
Several elements can impact the final cost of a 001 Taxis journey:
- Distance and Time: The most significant factors. Longer journeys and those taking more time due to traffic will naturally cost more.
- Time of Day: Night rates, weekend rates, or public holiday rates might apply, which are typically higher than standard daytime fares.
- Vehicle Type/Service: Executive services or chauffeur-driven vehicles will command a higher price than a standard taxi.
- Waiting Time: If the driver has to wait for you, waiting charges may apply.
- Airport Surcharges: Airport transfers might include additional fees for airport access, parking, or specific pick-up/drop-off points.
- Tolls: Any tolls encountered during the journey will be added to the fare.
Loyalty Scheme and Rewards
001 Taxis does offer a loyalty scheme, which can provide a form of cost saving or added value for frequent users. Resourcefultalentgroup.com Reviews
By booking via their app, customers can earn rewards.
While the specifics of these rewards e.g., points system, discount tiers aren’t detailed on the homepage, it’s a worthwhile benefit to inquire about if you plan to be a regular user.
001taxis.com vs. Competitors
When evaluating 001taxis.com against its competitors, it’s essential to consider various aspects that differentiate a service, beyond just the fare.
001taxis.com Strengths in Comparison
- Established Local Presence & Experience: With over 50 years in Oxford, 001 Taxis possesses deep local knowledge and a long-standing reputation that newer entrants or global apps may lack. This translates to reliability and familiarity with local routes and conditions.
- Diverse Service Portfolio: Unlike some competitors that focus solely on basic point-to-point transfers, 001 Taxis offers specialized services like corporate accounts, executive travel, and dedicated student services. This breadth of offering caters to a wider market segment.
- Advanced Booking Technology Integrated: While Uber and Bolt are app-centric, 001 Taxis provides a multi-channel booking experience app, web, WhatsApp, phone that caters to different user preferences. Their WhatsApp bot, in particular, is a user-friendly innovation.
- Commitment to Safety & Vetting: Their explicit mention of rigorous driver training and criminal background checks by local councils provides a strong assurance of safety, which might not be as transparently advertised by all ride-hailing platforms.
- Environmental Initiatives: Their pledge to plant a tree for every vehicle and strive for zero-emissions sets them apart from many traditional taxi firms and even some larger ride-hailing companies that have only recently started addressing environmental impact. This resonates with eco-conscious consumers.
- Professionalism & Service Standard: The emphasis on professional drivers and quality service, backed by testimonials, suggests a higher standard of customer care compared to some peer-to-peer ride-sharing models where service quality can be inconsistent.
Where Competitors Might Have an Edge
- Immediate Availability Ride-Hailing Apps: For spontaneous, immediate pick-ups in highly populated areas, ride-hailing apps like Uber can sometimes offer faster availability due to their vast network of drivers, although this varies by time and location.
- Global Recognition Uber/Bolt: If you’re a frequent traveler across different cities or countries, using a globally recognized app like Uber can offer a consistent experience, though 001 Taxis excels in its specific region.
- Fixed Pricing for some routes/apps: Some ride-hailing apps provide upfront fixed pricing though subject to surge, which some users prefer over metered or estimated fares.
- Street Hailing Black Cabs: For immediate, unplanned trips from a taxi rank or by hailing on the street, traditional black cabs offer unparalleled convenience without the need for an app or pre-booking.
In essence, 001taxis.com positions itself as a premium, reliable, and technologically advanced local taxi service.
It competes favorably by offering a broader range of services, strong safety protocols, and an admirable environmental commitment, often appealing to those who prioritize professionalism, local expertise, and peace of mind over potentially marginally lower fares or instantaneous, anonymous ride-hailing. Waterblitz.qinuxhome.com Reviews
Environmental Commitment at 001taxis.com
One of the standout aspects of 001taxis.com, prominently featured on their homepage, is their dedicated commitment to environmental sustainability.
In an industry often criticized for its carbon footprint, their proactive stance is commendable and sets them apart from many competitors.
Carbon Offsetting Through Tree Planting
001 Taxis states a clear initiative: they plant a tree for every vehicle they put on the road. This direct action aims to offset their current carbon footprint, effectively working to reduce the atmospheric carbon they generate. This isn’t just a vague promise. it’s a tangible effort to mitigate their environmental impact.
Goal: Zero-Emissions Company
Beyond offsetting, their stated goal is to become a zero-emissions company as swiftly as possible. This indicates a long-term vision and a commitment to transitioning their fleet and operations towards more sustainable practices. While the specific timeline or detailed roadmap for achieving this isn’t outlined, the ambition itself is a powerful statement.
Why This Matters for Customers
- Ethical Choice: For environmentally conscious consumers, choosing 001 Taxis means their journey contributes to a greener future. It allows passengers to make a responsible choice without additional effort or cost.
- Brand Value: This commitment enhances 001 Taxis’ brand image, appealing to a segment of the market that values corporate social responsibility.
- Future-Proofing: Investing in sustainability is not just good for the planet but also positions the company for future regulations and consumer preferences as the world shifts towards greener transportation.
This focus on environmental responsibility is a significant differentiator in the taxi service industry, providing a unique selling proposition that aligns with modern values. Merchtable.com Reviews
Safety and Driver Vetting at 001taxis.com
When it comes to transportation services, safety is paramount.
001taxis.com places a strong emphasis on this aspect, clearly detailing the measures they take to ensure passenger security and peace of mind.
This focus on safety is a critical factor, especially for families, students, and individuals traveling alone.
Rigorous Driver Training
001 Taxis states that all their drivers undergo rigorous training in safeguarding procedures. This training is essential for equipping drivers with the knowledge and skills to handle various situations responsibly, protect vulnerable passengers, and respond appropriately to any safety concerns that may arise during a journey. It goes beyond just driving skills, encompassing a broader sense of responsibility for passenger well-being.
Thorough Criminal Background Checks
Perhaps even more critically, the website highlights that all their drivers have passed thorough criminal background checks by local councils. This is a non-negotiable standard for professional and reputable private hire and taxi services. Zenpayments.com Reviews
- Local Council Vetting: The fact that these checks are conducted by local councils adds an extra layer of credibility and oversight. Local authorities have specific licensing requirements and vetting processes designed to ensure public safety.
- Ensuring Passenger Security: This measure is fundamental in preventing individuals with a history of serious offenses from operating as drivers, thereby significantly reducing risks for passengers.
Journey Confirmation and Tracking
Beyond driver vetting, 001 Taxis enhances safety and convenience through:
- Confirmation Messages: Every booking, regardless of how it’s made website, phone, or app, comes with a confirmation message. This message details your taxi, providing essential information and peace of mind before the vehicle arrives.
- Real-time Car Tracking via App: For app users, the ability to track their assigned vehicle in real-time allows passengers to know exactly when their taxi will arrive and monitor its progress, adding an extra layer of security and transparency.
These comprehensive safety measures, from initial driver vetting and ongoing training to transparent journey confirmations and tracking, underscore 001 Taxis’ commitment to prioritizing passenger safety as a core value.
This level of detail and transparency in their safety protocols is a significant advantage when choosing a transportation provider.
Loyalty Scheme and Rewards
001taxis.com emphasizes its commitment to customer satisfaction not just through service quality but also through a tangible benefit for frequent users: a loyalty scheme.
This is a smart approach to encourage repeat business and show appreciation for their customer base. Inglesepernegati.it Reviews
Earning Rewards
The website states that customers can “Earn rewards via our loyalty scheme when booking via our app.” This clearly incentivizes app usage, which streamlines the booking process for both the customer and the company. While the exact mechanics of the loyalty program e.g., points earned per ride, tiers of rewards, specific discounts are not detailed on the main page, the mere existence of such a scheme is a significant plus.
Benefits of a Loyalty Program
- Customer Retention: Loyalty programs are highly effective in encouraging customers to stick with a service rather than trying competitors.
- Added Value: It provides an extra incentive beyond just the transport service itself, making 001 Taxis more appealing for regular commuters, corporate clients, or students.
- Data Insights: For the company, a loyalty program can provide valuable insights into customer behavior and preferences, allowing for better service tailoring.
To fully understand the benefits, potential users would need to explore the app or inquire directly about the loyalty scheme’s specifics.
However, its presence signifies a customer-centric approach aimed at building long-term relationships.
Customer Testimonials and Reputation
A service’s true value is often reflected in the experiences of its customers.
001taxis.com features testimonials directly on its homepage, providing social proof of its service quality and reliability. Perfumehead.com Reviews
Featured Testimonials
The website includes snippets of customer feedback, such as:
- Louise Wyatt: Praises the service for regular hospital visits, highlighting the appreciated updates arrival time/vehicle details, and consistently friendly and courteous drivers. She actively recommends 001 Taxis.
- Pragathi Nayak: Specifically commends “Driver 274” for exceptional professionalism, punctuality, courtesy, driving skills, and the cleanliness/comfort of the car, recommending them highly.
Implications of Testimonials
- Authenticity: The inclusion of specific details, like a driver number, often suggests genuine feedback, which builds trust.
- Highlights Key Strengths: These testimonials reinforce core strengths like punctuality, professionalism, driver demeanor, vehicle cleanliness, and effective communication updates.
- Building Trust: Positive reviews from actual users are a powerful tool for building credibility and assuring potential new customers of the service’s quality.
While these are curated selections, they align with the professional image and service standards that 001 Taxis aims to project.
For a more comprehensive view, one might look for broader reviews on platforms like Google Reviews or Trustpilot, but the testimonials on the site provide a strong positive impression.
The fact that they are listed in external directories like Facebook, Twitter, and WhatsApp also points to an active and accessible online presence where further customer interactions and reviews might be found.
Frequently Asked Questions
What is 001taxis.com?
001taxis.com is the official website for 001 Taxis, a well-established taxi and private hire service operating primarily in Oxford, UK, and surrounding areas. Anthemgoldgroup.com Reviews
How long has 001 Taxis been in business?
001 Taxis has been in business for over 50 years, having been founded by Tony Green in 1977.
What services does 001 Taxis offer?
001 Taxis offers a wide range of services including standard taxi bookings, corporate accounts, airport transfers, chauffeur services, collect and deliver, executive services, Oxford to London transfers, and student taxi services.
How can I book a taxi with 001 Taxis?
You can book a taxi with 001 Taxis online via their website’s E-booker, through WhatsApp using their TaxiBot Virtual Assistant, by downloading and using their mobile app, or by calling their 24/7 phone number.
Is 001 Taxis available 24/7?
Yes, 001 Taxis offers 24/7 taxi bookings and quotes.
Does 001 Taxis offer airport transfers?
Yes, 001 Taxis specializes in airport transfer services, guaranteeing reliable and convenient pick-up and drop-off at all major airports. Spyra.com Reviews
Are 001 Taxis drivers vetted?
Yes, all 001 Taxis drivers undergo rigorous training in safeguarding procedures and have passed thorough criminal background checks by local councils.
Does 001 Taxis have a mobile app?
Yes, 001 Taxis has a mobile app available for download, offering features like priority booking, card payments, and real-time car tracking.
Can I pay by card with 001 Taxis?
Yes, the 001 Taxi app and WhatsApp booking option both support secure online card payments. Cash payment options are also available.
Does 001 Taxis have a loyalty program?
Yes, 001 Taxis offers a loyalty scheme where you can earn rewards when booking via their app.
What is 001 Taxis’ environmental commitment?
001 Taxis is committed to reducing its environmental impact by planting a tree for every vehicle they put on the road to offset their carbon footprint, and they aim to become a zero-emissions company. Comicsbugle.com Reviews
Can I get a quote before booking with 001 Taxis?
Yes, you can get a quote for your journey through their online booking system, WhatsApp bot, mobile app, or by calling their customer service.
Does 001 Taxis serve areas outside Oxford?
Yes, while based in Oxford, they serve surrounding areas like Abingdon, Didcot, Kidlington, Woodstock, and provide direct services to major airports and London.
What is the “Collect and Deliver” service?
The “Collect and Deliver” service by 001 Taxis is designed for moments when you need items picked up or dropped off with care, providing personalized attention for specific needs like parcels or documents.
Does 001 Taxis offer corporate accounts?
Yes, 001 Taxis provides premium corporate accounts designed to ensure timely and comfortable transportation for executives and employees.
How does 001 Taxis ensure passenger safety?
Passenger safety is ensured through rigorous driver safeguarding training, thorough criminal background checks by local councils, and features like confirmation messages and real-time car tracking via the app. Canadiantire.ca Reviews
Can students get special rates with 001 Taxis?
Yes, 001 Taxis has a dedicated student service that provides safe and reliable transportation for students at affordable rates, specifically tailored for navigating Oxford.
Is 001 Taxis a reliable service?
Based on its 50+ years of experience, comprehensive service offerings, commitment to safety, and positive customer testimonials, 001 Taxis positions itself as a highly reliable travel solution.
How can I cancel a 001 Taxis booking?
The website doesn’t explicitly detail a direct “cancel subscription” or “cancel free trial” option, as it’s a pay-per-ride service.
For specific booking cancellations, you would typically need to manage it through the app, WhatsApp bot, or by contacting their 24/7 phone number.
Does 001 Taxis offer chauffeur services?
Yes, 001 Taxis provides an exclusive chauffeur service with highly professional and knowledgeable drivers for a sophisticated and comfortable ride throughout Oxford.
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