19pos.in Reviews

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Based on checking the website, 19pos.in appears to be a cloud-based business management software offering a suite of tools for Point of Sale POS, invoicing, inventory, and service management.

The platform aims to streamline operations for various businesses, from departmental stores to pharmacies and repair shops, promising accessibility, real-time updates, and no installation requirements.

Navigating the complexities of modern business demands efficient tools, and 19pos.in attempts to provide a comprehensive solution for managing daily operations.

The website highlights its utility for growing businesses, emphasizing features like multi-branch management, detailed reporting, and HR capabilities.

For entrepreneurs and small business owners, the allure of an integrated system that promises to simplify tasks and enhance decision-making is significant.

However, like any business solution, understanding its full scope, benefits, and potential drawbacks is crucial before committing.

This review will explore the various aspects of 19pos.in, offering insights into its features, pricing, and how it stacks up against alternatives.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

19pos.in Review & First Look

Upon an initial review of 19pos.in, the platform presents itself as a robust, cloud-based solution designed to simplify business operations.

The clean, modern modular design aims to be intuitive, enabling users to manage various aspects of their business with minimal clicks.

This focus on user-friendliness is a significant selling point, particularly for small and medium-sized businesses that may not have dedicated IT staff.

Initial Impressions on Usability

The website emphasizes a “Simplified Interface” designed to save time and make it easy for staff to use.

This suggests a low learning curve, which is critical for new users and efficient onboarding. Earnbtc.top Reviews

The claim of getting work done “in few clicks” indicates a streamlined workflow, a highly desirable trait in any business management software.

  • Ease of Access: Being cloud-based, 19pos.in is accessible from any device with an internet connection and a Chrome browser, eliminating hardware dependencies.
  • User Interface: The site describes a “clean, modern modular design,” which typically translates to a visually appealing and organized layout, reducing clutter and improving navigation.
  • Setup Simplicity: The “No Installation” aspect means businesses can get started quickly, without the need for complex software installations or configurations. This significantly reduces initial setup time and IT overhead.

Target Audience & Industry Focus

19pos.in appears to cater to a broad spectrum of businesses, specifically highlighting industries that benefit from integrated POS, inventory, and service management. The website explicitly mentions:

  • Departmental Stores: For managing and selling diverse items like clothes, shoes, and bags, emphasizing a “one-stop” solution.
  • Retail & Wholesale: Offering features to manage both retail and wholesale stores, including setting multiple prices for different customer segments or locations.
  • Pharmacy: Tailored features for product expiration dates, lot numbers, and selling in different units of measure, crucial for preventing expired stock sales.
  • Liquor Shops: Simplified management for selling in various units ml or bottles.
  • Mobile & Electronics: Specific capabilities for recording inventory serial numbers and managing repair shops with job sheet creation and tracking.

This broad appeal indicates an attempt to provide a versatile solution, though businesses should investigate if the specific features align perfectly with their unique operational needs.

For example, a specialized boutique might find some features overkill, while a large multi-branch retailer might require even more granular control.

19pos.in Features

19pos.in boasts a comprehensive set of features designed to automate and streamline various aspects of business management, aiming to “skyrocket business growth.” These features span from core POS and inventory capabilities to more advanced modules like HR and CRM, all integrated into a cloud-based system. Yourcityoffice.com Reviews

Core POS and Inventory Management

The foundation of 19pos.in lies in its robust POS and inventory functionalities.

These are essential for any retail or service-oriented business looking to manage sales and stock efficiently.

  • Cloud-Based POS: The primary feature, allowing businesses to process sales transactions from anywhere. This offers significant flexibility compared to traditional, on-premise systems.
  • Real-time Updates: Data is updated instantly across the system, providing live insights into sales, inventory, and other critical business metrics. This is crucial for timely decision-making.
  • Multi-Branches & Warehouse Management: Businesses with multiple locations can manage stock effortlessly from a single interface. This is a significant advantage for scaling operations and ensuring consistent inventory levels across all branches.
    • Centralized Stock Control: Keep track of inventory across all locations in real-time.
    • Efficient Stock Transfers: Streamline the movement of goods between branches.
    • Consolidated Reporting: View combined sales and inventory data from all branches.
  • Stock Management: Beyond basic tracking, 19pos.in includes advanced inventory features:
    • Multiple Locations: Manage stock levels at different physical or virtual storage points.
    • Stock Expiry & Lot Number Tracking: Particularly vital for industries like pharmaceuticals and food, ensuring compliance and reducing waste by monitoring product freshness.
    • Stock History: Provides a comprehensive audit trail of all inventory movements, helping to identify discrepancies and optimize stock rotation.
    • Serial Number Tracking: Essential for electronics and other high-value items, allowing businesses to track individual units from purchase to sale and through repair cycles.

Service and HR Management

Beyond retail, 19pos.in extends its capabilities to service-based businesses and internal human resource management.

  • Service Management: This module is tailored for businesses that offer services, especially those with repair operations.
    • Invoice for Services: Easily generate invoices for various services rendered.
    • Dedicated Repair Service Management:
      • Job Sheet Creation: Create and manage detailed job sheets for repair tasks.
      • Technician Assignment: Assign specific repair jobs to technicians, tracking their progress.
      • Repair Status Tracking: Monitor the status of ongoing repairs, keeping customers informed.
      • Job Sheet to Invoice Conversion: Seamlessly convert completed job sheets into customer invoices.
    • Customer Self-Link: Customers can check the progress of their repairs online, reducing customer service calls and improving transparency.
  • HR Management: This module aims to simplify human resource tasks within the business.
    • Daily Attendance Tracking: Monitor employee attendance efficiently.
    • Shift Management: Schedule and manage employee shifts, ensuring adequate staffing.
    • Leave Management: Process and track employee leave requests.
    • Payroll Management: Streamline payroll processing.
    • Holiday & Department Management: Organize company holidays and manage departmental structures.

Customer Management and Reporting

Effective customer relations and insightful reporting are vital for business growth, and 19pos.in includes dedicated modules for these areas.

  • Customer Management CRM Module: This feature helps businesses build and maintain customer relationships.
    • Lead Lifecycle Tracking: Monitor leads from initial contact to conversion.
    • Follow-up Management: Schedule and track follow-ups with leads and existing customers.
    • Source Tracking: Identify where leads originate from, helping to optimize marketing efforts.
    • Campaign Management: Launch and manage marketing campaigns.
    • Proposals: Create and send proposals to potential clients.
  • User Access Limit: A critical security and operational feature, allowing businesses to control employee access to sensitive business data based on their roles and permissions. This helps prevent unauthorized access and data breaches.
  • Reports: The software comes equipped with a variety of built-in reports designed to give business owners analytical insights.
    • Revenue Analysis: Track sales performance and identify revenue trends.
    • Inventory Reports: Monitor stock levels, movement, and expiry dates.
    • Payments Analysis: Understand payment methods and financial inflows.
    • Human Resource Reports: Gain insights into employee performance and HR metrics.
    • Business Analytics: The reports are designed to help business owners “analyse every revenue, inventory, payments & human resource,” facilitating data-driven decision-making.

The breadth of these features suggests 19pos.in aims to be a comprehensive, all-in-one solution for small to medium-sized businesses looking to consolidate their operations under one digital roof. Kinherit.co.uk Reviews

19pos.in Cons

While 19pos.in offers a range of features aimed at streamlining business operations, a balanced review must also consider potential drawbacks.

The limited information available on the public website might hide certain limitations that become apparent only after actual use.

Lack of Detailed Information on Security Certifications

The website mentions that “All data are stored in our centralized database which is highly protected with multi-layers of privileges” and that “We takes regular frequency interval automated backup to protect from any unwanted consequences.” While these statements are reassuring, they lack the specific details that businesses, especially those handling sensitive customer data or financial information, often look for.

  • Absence of Industry-Standard Certifications: There’s no mention of specific security certifications e.g., ISO 27001, SOC 2 compliance or data encryption standards e.g., AES-256 which are common in enterprise-grade software.
  • Data Residency Information: Businesses operating in specific regions or dealing with data privacy regulations like GDPR or CCPA might need to know where their data is physically stored, which isn’t explicitly stated.
  • Disaster Recovery Plan Specifics: While automated backups are mentioned, the specifics of their disaster recovery plan, including recovery time objectives RTO and recovery point objectives RPO, are not detailed.

Limited Transparency on Customer Support Channels

The website states, “Please contact our support, write us in the contact section or call to the number mentioned.

You’re assured to receive a response in a maximum of 24 hours.” While a 24-hour response time is positive, the breadth and depth of support channels are not fully clear. Logiciel-gestion-stock.fr Reviews

  • No Mention of 24/7 Support: For businesses operating across different time zones or requiring immediate assistance outside typical business hours, the lack of explicit 24/7 support might be a concern.
  • Absence of Live Chat or Knowledge Base: Many modern SaaS solutions offer live chat for instant queries and extensive knowledge bases/forums for self-service troubleshooting. These are not explicitly highlighted on the 19pos.in website.
  • Language Support: There’s no information on whether support is offered in multiple languages, which could be a limitation for businesses with a diverse workforce or international operations.

Potential for Feature Overlap or Under-customization for Niche Businesses

While 19pos.in attempts to cater to a wide range of industries, this broad approach can sometimes lead to issues.

  • Generic Features for Specific Needs: While the platform offers industry-specific mentions e.g., pharmacy, liquor, the core functionalities might be too generic for highly specialized businesses that require very niche features or deep customizations not readily available. For instance, a bespoke furniture maker might need specific tools for material sourcing or project management that aren’t highlighted.
  • Feature Bloat for Small Businesses: Conversely, a very small business might find the extensive list of features HR, CRM, multi-branch management overwhelming and unnecessarily complex, leading to a steeper learning curve than needed for their simpler operations.
  • Integration Capabilities Unspecified: The website doesn’t detail integration possibilities with other essential business tools like accounting software e.g., QuickBooks, Xero, e-commerce platforms e.g., Shopify, WooCommerce, or payment gateways. This lack of information is a significant drawback, as seamless integration is crucial for maintaining a cohesive business ecosystem and avoiding manual data entry.

Unspecified Scalability Information

While the platform emphasizes catering to “growing business,” concrete data or assurances about its ability to handle significant growth in terms of transaction volume, number of users, or data storage are not provided.

  • Performance Under Load: There’s no information on how the system performs under high transaction volumes during peak seasons or for very large businesses.
  • User Limits: The website does not specify if there are limits on the number of users or concurrent sessions allowed per plan, which could impact larger teams.
  • Data Storage Limits: The amount of data that can be stored e.g., number of invoices, inventory items, customer records is not mentioned, which could be a concern for businesses with extensive historical data needs.

These potential cons highlight the importance of thoroughly investigating the software during the free trial period and asking targeted questions to their support team before making a long-term commitment.

19pos.in Alternatives

When considering a business management software like 19pos.in, it’s wise to explore alternatives to ensure you select the best fit for your specific needs, budget, and industry.

The market is saturated with solutions, each with its unique strengths and weaknesses. Uldstrikken.dk Reviews

Here are some prominent alternatives to 19pos.in, categorized by their primary focus or market segment.

General-Purpose POS and Inventory Management Solutions

These alternatives offer similar core functionalities to 19pos.in, providing integrated POS, inventory, and sometimes CRM features for a broad range of businesses.

  • Square POS:
    • Strengths: Highly popular, extremely user-friendly, excellent for small businesses, robust payment processing, free basic POS software you only pay for transaction fees. Offers hardware options like Square Register and Square Terminal.
    • Weaknesses: Transaction fees can add up for high-volume businesses. advanced inventory features might require paid upgrades.
    • Key Features: Payment processing, online store integration, basic inventory, CRM, employee management.
    • Best For: Small to medium retail businesses, cafes, mobile businesses.
  • Lightspeed POS:
    • Strengths: Designed for retail and restaurant businesses, offering industry-specific features. Powerful inventory management, multi-store capabilities, advanced reporting.
    • Weaknesses: Can be more expensive than basic solutions. steeper learning curve for some users.
    • Key Features: Advanced inventory control, customer profiles, e-commerce integration, restaurant management table layouts, order management.
    • Best For: Growing retail businesses, restaurants, golf courses.
  • Shopify POS:
    • Strengths: Seamless integration with Shopify’s e-commerce platform, making it ideal for businesses with both online and offline sales. Scalable, user-friendly interface.
    • Weaknesses: Primarily caters to Shopify e-commerce users. monthly subscription required.
    • Key Features: Unified inventory, sales data, customer profiles across online and offline channels, robust e-commerce features.
    • Best For: Retailers with a strong online presence or looking to build one.

Industry-Specific Solutions

For businesses with highly specialized needs, opting for an industry-specific software might provide a more tailored fit than a general solution.

  • For Pharmacies e.g., PioneerRx, Computer-Rx:
    • Strengths: Built specifically for pharmacy operations, including prescription management, insurance billing, drug interaction checks, and robust compliance features.
    • Weaknesses: Highly specialized, often expensive, steep learning curve.
    • Best For: Pharmacies of all sizes requiring comprehensive industry-specific tools.
  • For Repair Shops e.g., RepairShopr, CellRepair:
    • Strengths: Dedicated features for managing repair tickets, customer communication, technician assignments, parts inventory, and warranty tracking.
    • Weaknesses: May lack extensive retail POS features if a business also has a significant sales component.
    • Best For: Computer repair, mobile phone repair, electronics repair shops.
  • For Liquor Stores e.g., BevTrax, Bottle POS:
    • Strengths: Specialized inventory features for alcohol e.g., tracking by bottle/case, specific tax calculations, age verification integrations, compliance reporting.
    • Weaknesses: Niche focus means less utility for other business types.
    • Best For: Liquor stores, breweries, wineries.

Comprehensive Business Management Suites

These alternatives often offer a broader range of modules beyond just POS and inventory, sometimes including accounting, HR, and CRM as core components.

  • Odoo:
    • Strengths: An open-source suite of business management tools with a vast array of modules CRM, HR, Accounting, Project Management, Manufacturing, Website Builder, eCommerce, and more. Highly customizable and scalable.
    • Weaknesses: Can be complex to set up and configure. professional support often comes at an additional cost.
    • Key Features: Modular design allows businesses to pick and choose the applications they need.
    • Best For: Businesses looking for a highly customizable, integrated suite of tools, from startups to large enterprises.
  • Zoho One:
    • Strengths: A comprehensive suite of over 40 integrated applications covering sales, marketing, finance, HR, and more. Excellent value for money for businesses needing multiple tools.
    • Weaknesses: Can be overwhelming due to the sheer number of applications. individual apps might not be as specialized as best-of-breed solutions.
    • Key Features: Unified dashboard, centralized data, extensive automation capabilities.
    • Best For: Small to medium-sized businesses looking for an all-in-one platform to manage almost every aspect of their operations.

When evaluating alternatives, consider factors such as: Hot4tubs.co.uk Reviews

  • Pricing Structure: Monthly fees, transaction fees, hardware costs.
  • Specific Features: Does it meet your unique industry needs?
  • Scalability: Can it grow with your business?
  • Ease of Use: Is the interface intuitive for your staff?
  • Customer Support: What channels are available and what are response times?
  • Integration Capabilities: Does it integrate with your existing software e.g., accounting, e-commerce?

By comparing 19pos.in against these alternatives, businesses can make a more informed decision that aligns with their operational requirements and strategic goals.

How to Cancel 19pos.in Subscription

While 19pos.in offers solutions for business management, understanding how to manage or cancel a subscription is a crucial aspect of customer experience.

Based on the information available on the website, explicit steps for canceling a subscription are not directly outlined in a dedicated “Cancellation Policy” or similar FAQ section.

However, general guidance regarding support and plans can help infer the likely process.

Inferred Cancellation Process

Given the standard practices of cloud-based software providers, and the information available on 19pos.in’s website regarding support, the most probable method for subscription cancellation would involve direct communication with their customer service. Onetroyounce.com Reviews

  • Contact Customer Support: The website states, “Whom should I reach out to in case of any problems? Please contact our support, write us in the contact section or call to the number mentioned. You’re assured to receive a response in a maximum of 24 hours.” This strongly suggests that subscription management, including cancellation, would be handled through their support team.
    • Email: Use the email address provided on their contact page or within your account dashboard.
    • Phone: Call the support number listed on the website.
    • Contact Form: Fill out the contact form available on their site, specifying your intent to cancel.
  • Provide Account Details: When contacting support, be prepared to provide your account information, such as:
    • Registered email address
    • Business name
    • Subscription plan details
    • Any unique account ID
  • Request Confirmation: Always request a confirmation of your cancellation in writing e.g., via email. This provides a record for your peace of mind and for any future disputes.

Important Considerations Before Cancelling

Before initiating a cancellation, consider the following points to ensure a smooth transition and avoid potential disruptions to your business operations:

  • Data Backup: If you’ve been using 19pos.in for managing critical business data invoices, inventory, customer information, HR records, ensure you back up all necessary data before your subscription ends. The website does not explicitly state how long data is retained after cancellation, or if there’s a data export feature for cancelled accounts.
    • Check for Export Features: Look for options within your account settings to export data e.g., CSV, Excel files for reports, customer lists, inventory.
    • Inquire with Support: If you cannot find an export feature, specifically ask their support team about data retrieval options upon cancellation.
  • Subscription Term and Billing Cycle: Understand your current subscription term monthly, annually and the billing cycle. Cancelling mid-cycle might mean you’re not eligible for a refund for the remaining unused period, depending on their terms of service which are not publicly detailed.
  • Impact on Business Operations: Consider the immediate impact of discontinuing the service. Will your POS system go offline? Will you lose access to inventory management? Ensure you have an alternative system or manual process in place to bridge the gap.
  • Alternative Solutions: Have an alternative POS or business management system ready to implement before you cancel. Research and set up your new system to minimize operational downtime.

Given the lack of explicit cancellation instructions on the 19pos.in website, direct communication with their support team appears to be the primary and most reliable method for managing your subscription, including cancellation.

Always retain records of your communications and cancellation confirmations.

How to Cancel 19pos.in Free Trial

The website clearly states, “We do provide a 3-DAYS free Trial for very small businesses or businesses that are about to start.” This short trial period implies a quick evaluation phase, and understanding how to cancel it is crucial to avoid unintended charges.

Unlike a full subscription, free trials often have a more straightforward “cancellation” process, often involving simply not upgrading to a paid plan. Appliance.io Reviews

Understanding the Free Trial Mechanism

Typically, free trials for cloud-based software work in one of two ways:

  1. No Credit Card Required Implicit Cancellation: If no credit card information was requested during the trial signup, then the trial will simply expire after 3 days. There’s usually no “cancellation” needed, as the account will automatically become inactive unless you choose to upgrade.
  2. Credit Card Required Explicit Cancellation Needed: If you provided credit card details during the free trial registration, then you will likely need to explicitly cancel the trial to avoid being automatically charged for a paid subscription once the 3-day period ends.

Given the common practice in SaaS, it’s highly probable that 19pos.in falls into the first category, where no credit card is taken for the free trial.

However, since the website does not explicitly state “no credit card required for free trial,” it is safest to assume the latter.

Steps to Cancel or Not Extend Your 19pos.in Free Trial

Assuming a credit card was provided, or simply to be absolutely certain no charges occur, here’s how to approach the cancellation of your 19pos.in free trial:

  • Check Your Account Settings: Log into your 19pos.in account. Look for sections like “Billing,” “Subscription,” “My Account,” or “Plan Details.” Within these sections, there might be an option to “Cancel Trial,” “Manage Subscription,” or “Downgrade.”
  • Contact Customer Support Directly: If you cannot find a clear option within your account dashboard, or if you provided credit card details during signup, the most reliable method is to contact their support team.
    • Email: Send an email to their support address if provided or use the contact form on their website.
    • Phone Call: If a support number is available, call them and clearly state that you wish to cancel your free trial and ensure you won’t be charged.
  • Confirm No Auto-Renewal: Specifically ask the support representative to confirm that your trial will not automatically convert into a paid subscription and that no charges will be incurred.
  • Documentation: Keep a record of your communication email timestamps, names of support representatives, date and time of calls as proof of your cancellation request.

Crucial Timing for Free Trial Cancellation

Since the trial is only 3 days, timing is critical. To avoid any charges: Bnnbusiness.com Reviews

  • Mark Your Calendar: Set a reminder well before the 3-day trial period ends. For example, if you start on Monday, make sure to cancel by Wednesday evening.
  • Act Early: Don’t wait until the last minute of the third day. Initiate the cancellation process on day 1 or 2 to give yourself ample time for support response if needed.

By being proactive and using the available communication channels, you can ensure that your 19pos.in free trial does not convert into an unwanted paid subscription.

19pos.in Pricing

The 19pos.in website provides limited direct information regarding its pricing structure, focusing more on features and the free trial.

However, it does hint at a tiered pricing model, indicating that “To take more advantage of this POS software we recommend that you upgrade to a better plan that unlocks more features.” This suggests that the platform offers different subscription tiers with varying levels of features and possibly user access or transaction limits.

What We Know or Can Infer About Pricing

  • Free Trial: A 3-day free trial is available, explicitly for “very small businesses or businesses that are about to start.” This acts as an entry point for users to test the basic functionalities.
  • Tiered Plans: The mention of “upgrade to a better plan that unlocks more features” confirms the existence of multiple pricing tiers. These tiers likely dictate:
    • Feature Set: Basic features in lower tiers, with advanced modules e.g., comprehensive HR, advanced CRM, multi-branch management reserved for higher-priced plans.
    • Number of Users: Limits on the number of staff accounts or simultaneous users.
    • Transaction Volume/Data Storage: While not explicitly stated, some POS systems tier pricing based on the volume of transactions processed or the amount of data stored.
    • Support Level: The “pro plan” is mentioned in the FAQ, where it says “with a pro plan you can connect with one of our experts who will help you with implementing the solution for your business.” This implies that dedicated setup assistance or higher-tier support might be exclusive to more expensive plans.
  • Cloud-Based Model: Being a cloud-based software, 19pos.in operates on a Software-as-a-Service SaaS model, which typically involves recurring subscription fees monthly or annually.
  • No Additional Hardware Required for Software Use: The FAQ states, “No additional hardware is required. But you can use some hardware like barcode scanners, and printers for your convenience to speed up work.” This confirms that the core software functions in a browser without needing proprietary hardware, which can be a cost-saving for businesses. However, compatible third-party hardware scanners, printers would be an additional expense for the user.

Why Detailed Pricing is Important

The lack of transparent pricing directly on the homepage or a dedicated “Pricing” page is a notable omission for potential customers. Transparent pricing allows businesses to:

  • Budget Effectively: Understand the recurring costs and plan their finances.
  • Compare Solutions: Easily compare 19pos.in with competitors based on price-to-feature ratios.
  • Avoid Surprises: Prevent unexpected charges or the discovery that essential features are locked behind higher, unadvertised tiers.

How to Get Pricing Information

To get accurate pricing for 19pos.in, potential users would need to: Hanoiexploretravel.com Reviews

  1. Utilize the Free Trial: Sign up for the 3-day free trial. Sometimes, pricing information or upgrade options become visible within the dashboard once you are logged into a trial account.

  2. Contact Sales/Support Directly: The most reliable method would be to directly contact 19pos.in’s sales or support team through their “Talk to one of our product experts” option, or via the contact form/phone number provided. When inquiring, it would be beneficial to specify:

    • Your business type and size
    • Number of employees/users
    • Number of branches
    • Specific features you are interested in e.g., HR, advanced inventory, multi-branch

    This will help them provide a more accurate quote tailored to your needs.

Without concrete pricing details, it’s challenging to assess the true cost-effectiveness of 19pos.in compared to its competitors.

Businesses should always request a detailed quote and understand all potential charges before committing to a subscription. Lonelykidsclub.com Reviews

19pos.in vs. Square POS

When comparing 19pos.in with a widely recognized solution like Square POS, several distinctions emerge, particularly regarding target audience, feature depth, and pricing models.

Both aim to streamline business operations, but they approach this goal with different philosophies and strengths.

Target Audience and Niche Focus

  • 19pos.in: Appears to target a broad range of small to medium-sized businesses, with explicit mentions for departmental stores, pharmacies, liquor shops, and mobile/electronics repair. Its integrated HR and service management modules suggest a comprehensive approach for businesses that might combine retail with services. The emphasis on “very-Low cost” and “Start your Free Trial” hints at an appeal to cost-conscious startups or small businesses in various sectors.
  • Square POS: Is extremely popular among very small businesses, startups, and mobile vendors, primarily due to its accessible payment processing, free basic POS software, and ease of use. While it has expanded into various industries restaurants, retail, its strength lies in simplifying payments and providing essential POS functionalities without a high barrier to entry.

Core Features and Specialization

  • 19pos.in: Offers a wider range of integrated modules directly from the platform, including:
    • Deep Inventory: Focus on expiry dates, lot numbers, serial numbers, and multi-branch stock.
    • Service Management: Dedicated features for repair shops job sheets, technician assignment.
    • HR Management: Attendance, shifts, leaves, payroll.
    • CRM: Lead tracking, follow-ups, campaigns.
    • Strengths: All-in-one solution for businesses needing integrated inventory, HR, and service management beyond just sales. Potentially better for businesses requiring deeper backend management.
  • Square POS: Excels in payment processing and user-friendly front-end sales.
    • Payment Processing: Its primary strength, offering easy setup for accepting card payments.
    • Basic Inventory: While it has inventory features, they are generally less granular than what 19pos.in advertises e.g., specific expiry/lot number tracking is less prominent.
    • E-commerce Integration: Seamlessly integrates with Square Online Store for unified online and offline sales.
    • Add-ons: Many advanced features e.g., loyalty programs, advanced payroll are available as separate paid add-ons or through higher-tier plans.
    • Strengths: Unbeatable for ease of use, payment acceptance, and quick setup for retail or mobile sales.

Pricing Model

  • 19pos.in:
    • Pricing Structure: Implied tiered subscription model “upgrade to a better plan that unlocks more features”. Specific pricing details are not transparent on the website, requiring direct inquiry.
    • Trial: 3-day free trial.
    • Hardware: Cloud-based, no specific hardware required works in browser, but supports external devices like scanners/printers.
    • Pricing Structure: A freemium model. The basic POS software is free. Revenue is primarily generated through transaction fees e.g., 2.6% + 10¢ per tap, dip, or swipe for in-person transactions. Advanced features and hardware come with additional costs or monthly subscriptions.
    • Trial: Essentially a free basic plan, allowing unlimited use at the base level, with trials for paid add-ons.
    • Hardware: Offers a range of proprietary hardware Square Reader, Square Terminal, Square Register designed for seamless integration, which are purchased upfront.

Key Differentiators and Considerations

Feature/Aspect 19pos.in Square POS
Primary Strength Integrated backend management inventory, HR, services Payment processing, ease of use, robust front-end sales
Pricing Transparency Low requires inquiry for detailed plans High clear transaction fees, tiered plans for advanced features
Core Offering All-in-one POS, Inventory, Service, HR, CRM POS with integrated payment processing. other features are add-ons
Hardware Dependency Minimal browser-based, supports external peripherals Offers proprietary hardware for integrated experience
Ease of Setup “No Installation” suggests easy setup. specific learning curve unknown Very easy to set up, often plug-and-play
Target Business Size Small to Medium various industries Very small to Medium retail, mobile, cafes, salons
E-commerce Not explicitly highlighted as a core strength for e-commerce integration Strong native e-commerce platform Square Online Store integration

Conclusion:

  • Choose 19pos.in if your business requires a deeply integrated solution for inventory management with lot/expiry/serial tracking, service management especially repairs, and basic HR functionalities all within one platform, and you are comfortable with inquiring about bespoke pricing. It might be a better fit for businesses that have complex internal operations beyond just sales transactions.
  • Choose Square POS if ease of payment processing, quick setup, a transparent freemium model, and strong e-commerce integration are your top priorities. It’s an excellent choice for businesses primarily focused on retail sales or service appointments where the payment processing is paramount and less granular backend management is needed initially.

Ultimately, the best choice depends on a business’s specific operational complexity, budget, and preference for an all-in-one suite versus a best-of-breed approach with multiple integrated tools.

19pos.in vs. Odoo

Comparing 19pos.in to Odoo is like comparing a specialized suite to a comprehensive enterprise resource planning ERP system. Monastore.com.mx Reviews

While both offer POS and business management functionalities, their scale, flexibility, and target markets differ significantly.

Scope and Modularity

  • 19pos.in: Positioned as a cloud-based POS, invoicing, inventory, and service management application. It offers a set of integrated modules designed to cover the core needs of small to medium-sized businesses in specific retail and service sectors. The focus is on providing a streamlined, ready-to-use solution.
  • Odoo: A vast suite of open-source business management software modules that covers almost every aspect of a business: CRM, accounting, manufacturing, e-commerce, project management, inventory, POS, human resources, and more. Odoo is highly modular, allowing businesses to pick and choose the applications they need, and is known for its extensive customization capabilities.

Customization and Flexibility

  • 19pos.in: Appears to offer a predefined set of features tailored for various industries. While it might have some configuration options, deep customization beyond its built-in modules is unlikely to be a core strength or readily available without developer intervention. The emphasis is on simplicity and getting started quickly.
  • Odoo: Offers unparalleled flexibility and customization. Being open-source, businesses can adapt Odoo to their exact needs, either by developing custom modules, integrating with other systems, or leveraging the vast community of Odoo developers. This makes it suitable for businesses with unique workflows or complex requirements that off-the-shelf software cannot meet.

Target Business Size and Complexity

  • 19pos.in: Geared towards “growing business” and “very small businesses or businesses that are about to start.” The implied target is small to medium-sized enterprises SMEs looking for an affordable, straightforward solution to automate core operations.

  • Odoo: Can scale from small businesses to large enterprises. Its modular nature allows startups to begin with a few essential apps and gradually add more as they grow. Large corporations often use Odoo for its comprehensive ERP capabilities and ability to integrate complex workflows across multiple departments and locations.

  • 19pos.in: Likely a subscription-based SaaS model with tiered plans, though specific pricing is not publicly disclosed. The mention of “very-Low cost” suggests affordability is a key selling point.

  • Odoo: Has a complex pricing structure: Ingoldwetrust-official.com Reviews

    • Community Edition: Free, open-source, and self-hosted, but requires technical expertise for setup and maintenance.
    • Enterprise Edition: Cloud-based or on-premise, with a monthly subscription based on the number of users and selected apps. This provides official support and additional features.
    • Hosting: Businesses can host Odoo themselves Community or use Odoo’s cloud hosting Enterprise, which affects overall costs.
    • Customization Costs: Implementing and customizing Odoo often involves significant development and consultancy fees, particularly for complex integrations or unique business logic.

Implementation and Learning Curve

  • 19pos.in: Designed for quick deployment “No Installation” and ease of use “Simplified Interface”. The learning curve is expected to be relatively low.
  • Odoo: Can have a steep learning curve, especially for the Community Edition or for businesses undertaking significant customizations. Implementation often requires professional Odoo partners or in-house technical expertise. Even with the Enterprise Edition, understanding the breadth of modules and configuring them effectively takes time and effort.
Feature/Aspect 19pos.in Odoo
Scope Focused business management suite POS, Inventory, Service, HR Comprehensive ERP suite CRM, HR, Accounting, Mfg, POS, etc.
Customization Limited, primarily configuration Extensive, open-source code allows deep customization
Scalability Small to Medium businesses Small to Enterprise-level businesses
Pricing Transparency Low requires inquiry Complex freemium, tiered by users/apps, additional dev/consultancy
Implementation Quick, straightforward Can be complex, often requires expert assistance
Learning Curve Expected to be low Can be steep, especially for advanced modules/customizations
Open Source No Yes Community Edition
  • Choose 19pos.in if you are a small to medium-sized business looking for a cost-effective, straightforward, all-in-one solution primarily for POS, inventory, and service management, with some HR capabilities, and you prefer a quick, easy setup without deep customization needs.

19pos.in Stats & Numbers

The 19pos.in website provides a few key statistics to demonstrate its adoption and impact, aimed at building credibility and showing traction in the market.

While these numbers are relatively small in the broader context of global software adoption, for a cloud-based solution targeting growing businesses, they serve as indicators of active usage and development.

Published Statistics

The website highlights the following numbers:

  • 50 REGISTERED BUSINESSES: This figure indicates the number of businesses that have signed up and are presumably using the 19pos.in platform. For a new or emerging solution, this number represents an initial user base that provides valuable feedback and helps validate the product.
  • 40+ DAILY USERS: This statistic points to the active engagement on the platform. It suggests that a significant portion of the registered businesses, or their employees, are logging in and utilizing the system on a regular basis. Daily active users DAU is a critical metric for SaaS companies, demonstrating product stickiness and utility.
  • 20K INVOICES CREATED: This number reflects the volume of transactions or service billings processed through the 19pos.in system. Creating 20,000 invoices signifies that businesses are actively conducting sales, managing services, and relying on the platform for their financial documentation. This is a tangible measure of the system’s operational use.
  • 126+ ONLINE RESOURCES: While not directly a user or transaction metric, “online resources” likely refers to help articles, tutorials, documentation, or perhaps blog posts related to the platform. This indicates an effort by 19pos.in to provide support and educational content for its users, helping them maximize the software’s potential and troubleshoot common issues independently.

Interpretation and Context

  • Early Stage Growth: These numbers suggest that 19pos.in is likely in an early to mid-stage of its growth trajectory. While 50 registered businesses and 40+ daily users might seem modest compared to industry giants, they represent a solid foundation for a specialized SaaS product. For potential customers, these figures provide a sense that the product is active and has a living user base.
  • Product Validation: The 20,000 invoices created are a strong indicator of practical application. It means real businesses are processing real transactions, which suggests the core functionality POS and invoicing is working as intended and is being relied upon for daily operations.
  • Support & Knowledge Base: The “126+ online resources” indicate that the company is investing in customer success beyond direct support, empowering users with self-help options. This is a good sign for long-term user satisfaction and reduces reliance on direct customer service for every query.

What the Numbers Don’t Tell Us

While helpful, these statistics are quite limited and don’t provide a full picture of the platform’s performance or customer satisfaction:

  • Customer Retention/Churn: The numbers don’t indicate how many of the 50 registered businesses are actively retained over time, or the churn rate.
  • Customer Satisfaction: There’s no data on user reviews, satisfaction scores, or testimonials directly linked to these numbers.
  • Geographic Distribution: It’s unclear where these businesses and users are located, which might be relevant for localized support or feature needs.
  • Average Use Case: The average number of invoices per business or user, or the size/type of the “daily users,” is not detailed. For instance, are these 40+ daily users spread across all 50 businesses, or concentrated in a few large accounts?

In conclusion, the “Stats & Numbers” provided on 19pos.in offer a snapshot of its initial adoption and operational activity. Tablet-rentals.co.uk Reviews

They serve as a basic assurance that the product is in use and actively processing transactions, but prospective customers should still seek more comprehensive information, including transparent pricing and detailed customer reviews, to make a fully informed decision.

Frequently Asked Questions

What is 19pos.in?

19pos.in is a cloud-based business management software that offers Point of Sale POS, invoicing, inventory, and service management solutions for various types of businesses, including retail, pharmacies, and repair shops.

Is 19pos.in a cloud-based software?

Yes, 19pos.in is a cloud-based POS software, meaning it can be accessed from anywhere with an internet connection and a web browser.

Do I need to install any software for 19pos.in?

No, 19pos.in is a cloud-based solution, so no software installation is required.

You can access it directly through your web browser. Empireanimate.com Reviews

What kind of businesses can use 19pos.in?

19pos.in is designed for a variety of businesses, including departmental stores, retail and wholesale shops, pharmacies, liquor shops, mobile and electronics stores, and repair shops.

Does 19pos.in support multiple branches or warehouses?

Yes, 19pos.in allows you to manage stock for multiple branches and warehouses in one centralized place, with real-time updates.

Can I track inventory with serial numbers in 19pos.in?

Yes, 19pos.in offers features to record and track inventory by serial numbers, which is particularly useful for mobile and electronics businesses.

Does 19pos.in have HR management features?

Yes, 19pos.in includes an HR management module that can track daily attendance, manage shifts, leaves, payroll, holidays, departments, and designations.

What kind of reports does 19pos.in provide?

19pos.in comes with built-in reports to help business owners analyze revenue, inventory, payments, and human resources data.

Is there a free trial available for 19pos.in?

Yes, 19pos.in offers a 3-day free trial for very small businesses or those just starting out.

How do I cancel my 19pos.in free trial?

You would typically cancel your free trial by logging into your account and looking for a “cancel trial” option, or by contacting their customer support directly via email or phone before the 3-day period ends.

How secure is my business data with 19pos.in?

19pos.in states that all data is stored in a centralized database highly protected with multi-layers of privileges, and regular automated backups are taken.

Can I get support from 19pos.in if I have problems?

Yes, you can contact their support team via the contact section or phone number, and they assure a response within a maximum of 24 hours.

Does 19pos.in integrate with other software like accounting systems?

The website does not explicitly detail integration capabilities with external accounting software or other third-party applications.

You would need to inquire directly with their support.

What hardware do I need to use 19pos.in?

You only need a device with an internet connection and a Chrome browser.

No additional proprietary hardware is required, though you can use external barcode scanners and printers for convenience.

Does 19pos.in offer CRM features?

Yes, it includes a CRM module for customer management, helping to track lead lifecycles, follow-ups, sources, campaigns, and proposals.

Can I manage repair services with 19pos.in?

Yes, 19pos.in provides a complete suite of features for managing repair businesses, including creating job sheets, assigning jobs to technicians, tracking repair status, and converting job sheets to invoices.

How many businesses and users are currently using 19pos.in?

As per their website, they have 50 registered businesses and over 40 daily users, with 20,000 invoices created.

Is 19pos.in suitable for wholesale businesses?

Yes, 19pos.in offers features designed to manage both retail and wholesale stores, including setting multiple prices for different customer segments.

Does 19pos.in help with managing product expiry dates?

Yes, particularly for pharmacies, the software allows setting product expiration dates and lot numbers to help prevent selling expired items.

How does 19pos.in handle user access and permissions?

19pos.in features powerful user Role & Permission management, allowing businesses to limit employee access to specific business data based on their designated roles.

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