nor-dog.com FAQ

What is nor-dog.com?

Nor-dog.com is an online e-commerce store based in Copenhagen, Denmark, specializing in selling aesthetically designed pet accessories, primarily for dogs.

They focus on Scandinavian design principles, offering products like dog beds, bowls, toys, collars, and leashes.

What kind of products does nor-dog.com sell?

Nor-dog.com sells a range of dog accessories including beds and cushions (“Sleep”), feeding bowls and placemats (“Eat”), various toys (“Play”), and collars, leashes, and harnesses (“Collar + leash,” “Puppy harness”). They also list “Treat & Poop” and “Nordog Care©” categories.

Is nor-dog.com a legitimate website?

Yes, nor-dog.com appears to be a legitimate e-commerce website.

It uses a professional design, operates on the secure Shopify platform, and has an active domain registered since 2020. However, it lacks some typical transparency elements like a detailed “About Us” page or prominent policy links. nor-dog.com Complaints & Common Issues

Is nor-dog.com safe for online purchases?

Nor-dog.com uses HTTPS for secure connections, indicating that your data is encrypted during transactions.

It also processes payments through standard, reputable gateways like American Express, Mastercard, and Visa.

While the site itself is technically secure, the lack of prominent policy information means you should exercise due diligence as with any online purchase.

What currency does nor-dog.com use?

Nor-dog.com lists all its product prices in Euros (€). Customers outside the Eurozone, such as those in the United States, will need to account for currency conversion rates when making a purchase.

Does nor-dog.com offer international shipping?

Yes, nor-dog.com explicitly states “Worldwide Shipping” on its homepage. nor-dog.com Refund Policy Explained

However, specific details regarding international shipping costs, estimated delivery times, and potential customs duties for non-EU customers are not prominently displayed on the main page and would likely be calculated at checkout.

Where is nor-dog.com based?

Nor-dog.com is based in Copenhagen, Denmark, as indicated by the “Based in Copenhagen🇩🇰 Scandinavian Design” statement on its homepage.

Does nor-dog.com have an “About Us” page?

While the site may have an “About Us” page, it is not prominently linked or easily discoverable from the homepage’s main navigation or primary footer links.

This lack of immediate transparency regarding the company’s background can impact trust.

How can I contact nor-dog.com customer support?

Nor-dog.com provides a “Contact us” link on its website. nor-dog.com Customer Support Review

This typically leads to a contact form or an email address for inquiries.

There are no readily visible phone numbers or live chat options on the homepage.

What is the return policy for nor-dog.com?

The refund or return policy is not explicitly explained or prominently displayed on the nor-dog.com homepage.

Customers should look for a link to “Returns,” “Refunds,” or “Policy” typically found in the website’s footer before making a purchase to understand their rights and the process.

Are there customer reviews for nor-dog.com products?

The nor-dog.com homepage does not prominently feature customer reviews, testimonials, or star ratings. How Does nor-dog.com Work?

While individual product pages might have reviews, general public social proof is not immediately visible, which can make it harder for new customers to assess overall satisfaction.

What payment methods does nor-dog.com accept?

Nor-dog.com accepts a variety of common payment methods, including American Express, Apple Pay, Google Pay, Maestro, Mastercard, Union Pay, and Visa.

When was nor-dog.com created?

The domain nor-dog.com was created on April 18, 2020, meaning the website has been operational for over four years.

What kind of design aesthetic does nor-dog.com focus on?

Nor-dog.com focuses on a “Scandinavian Design” aesthetic, characterized by minimalism, clean lines, muted colors, and a focus on functionality and timeless elegance for pet products that complement modern home interiors.

Does nor-dog.com sell puppy harnesses?

Yes, nor-dog.com has a dedicated category for “Puppy harness” in its navigation, indicating they sell harnesses designed for puppies. What to Expect from nor-dog.com

Are nor-dog.com products machine washable?

Nor-dog.com states “Always machine washable” on its homepage, suggesting that a significant portion, if not all, of their fabric-based products are designed for easy cleaning.

Can I become a retailer for Nordog products?

Yes, nor-dog.com explicitly invites potential retailers, stating: “Our goal is to be available for you all over the world.

Please contact us for more details on how to become a Nordog retailer!” A “Quick order” link also seems to be related to wholesale inquiries.

Does nor-dog.com offer eco-friendly products?

Yes, some products on nor-dog.com are marked with a “♻️ECO COLLECTION♻️” tag, indicating their commitment to offering environmentally friendly options within their product line.

What are the prices of dog beds on nor-dog.com?

Dog beds on nor-dog.com typically range from approximately €129 to €199, depending on the specific model, material, and size. My Experience with nor-dog.com

What are good alternatives to nor-dog.com for pet supplies?

Some reputable and ethical alternatives for pet supplies, particularly non-edible items, include Chewy, Petco, PetSmart, Orvis, Dog.com, Harry Barker, and Molly Mutt.