soletrader.co.uk FAQ

How long has soletrader.co.uk been operating?

Soletrader.co.uk has been operating for a significant period; its domain was registered on 30th March 1998, indicating over 26 years of online presence. The company itself states a history of over 60 years in the UK high street footwear market.

Is soletrader.co.uk a legitimate website to buy shoes from?

Yes, soletrader.co.uk appears to be a legitimate and well-established online retailer. Its long domain registration history, professional website presentation, and partnerships with major footwear brands all point to its authenticity.

How can I track my order from soletrader.co.uk?

Typically, after placing an order with soletrader.co.uk, you will receive an order confirmation email followed by a dispatch confirmation email that includes a tracking number and a link to the courier’s website to monitor your parcel’s progress.

What is the SOLE-X programme on soletrader.co.uk?

The SOLE-X programme is Soletrader’s loyalty scheme, offering benefits such as unlimited free next-day delivery, unlimited free returns, exclusive offers, and early access to sales. You can learn more via the “Learn more” link on their homepage. soletrader.co.uk Complaints & Common Issues

How do I use a soletrader co uk discount code?

While the homepage doesn’t explicitly show a discount code field, you would typically enter your “soletrader co uk discount code” in a dedicated field during the checkout process, usually on the shopping cart review page or the first step of payment.

What is soletrader.co.uk’s return policy?

Soletrader.co.uk mentions “Unlimited free returns” for SOLE-X members. For full details on their general return policy, including return windows, item conditions, and return methods (relevant to “soletrader.co.uk/service/returns”), you would need to visit their dedicated returns policy page, usually found in the footer or a help section.

Does soletrader.co.uk offer free delivery?

Yes, soletrader.co.uk offers unlimited free next-day delivery as a benefit for members of its SOLE-X loyalty programme. Standard delivery options and their associated costs for non-members would be detailed in their shipping policy.

Can I return items bought from soletrader.co.uk in-store?

The homepage doesn’t explicitly state whether online purchases can be returned in physical Soletrader stores. This information would typically be outlined in their comprehensive returns policy (“soletrader.co.uk/service/returns”).

What brands does soletrader.co.uk sell?

Soletrader.co.uk sells a wide range of popular footwear brands, including New Balance, On, Flower Mountain, UGG, Dr. Martens, Timberland, Veja, Adidas, Polo Ralph Lauren, Fitflop, and their own SOLE brand, among others. soletrader.co.uk Discount Code and Offers

Does soletrader.co.uk have a summer sale?

Yes, the homepage prominently advertises an “Up to 40% off summer sale,” indicating seasonal discounts on a selection of their footwear range.

How often does soletrader.co.uk update its new arrivals?

Based on the “New in” section and the phrase “Browse this week’s drop of new-season shoes,” soletrader.co.uk appears to update its new arrivals on a weekly basis.

Is it safe to enter my payment details on soletrader.co.uk?

Yes, soletrader.co.uk uses SSL/TLS encryption, as evidenced by its Certificate Transparency records and Cloudflare DNS, to secure data transmitted between your browser and their server, making it safe to enter payment details.

How can I contact soletrader.co.uk customer service?

While direct contact details are not prominently displayed on the homepage, a reputable retailer like Soletrader would have a “Contact Us” or “Help” section deeper within their website where you can find information on how to reach their customer service via email, phone, or an online contact form.

Are the shoes sold on soletrader.co.uk authentic?

Given Soletrader’s long history (over 60 years) and partnerships with major international brands, the shoes sold on soletrader.co.uk are highly likely to be authentic products sourced directly from the brands or their authorised distributors. freeprints.co.uk Pricing

Can I find vegan shoes on soletrader.co.uk?

Yes, soletrader.co.uk features a dedicated “Vegan” collection on its homepage, indicating that they offer a range of PETA-approved, animal-friendly shoes and bags from brands like V.GAN.

What is the average price range of shoes on soletrader.co.uk?

Soletrader.co.uk offers a wide range of brands, so prices vary significantly. Based on the examples shown on the homepage, prices range from around £34.99 for sandals up to £139.00 for trainers, with discounted items also available.

How does soletrader.co.uk handle privacy and cookies?

The homepage features a cookie consent prompt that states they use cookies to enable website functioning, enhance browsing, personalise content/ads, and analyse traffic. They also provide a “Read More” link for their full cookie policy, which would detail their privacy practices.

Does soletrader.co.uk have physical stores?

While the homepage primarily focuses on their online presence, their mention of “60 years of selling branded footwear on the UK high street” implies they have a history with or currently operate physical stores. Details about store locations would typically be on an “About Us” or “Store Locator” page.

What should I do if my soletrader co uk discount code isn’t working?

If your “soletrader co uk discount code” isn’t working, first check for typos, then review the terms and conditions of the code (e.g., minimum spend, specific items, expiry date). If the issue persists, contact their customer service for assistance. How Does phloclinic.co.uk Work?

How long does it take for a refund from soletrader.co.uk after a return?

The exact timeframe for a refund from soletrader.co.uk would be detailed in their official returns policy (“soletrader.co.uk/service/returns”). Typically, once a returned item is received and inspected, refunds are processed within 5-10 business days, depending on your bank.