How to Get Started with mypos.com

Getting started with mypos.com seems to be a streamlined process, designed to be accessible and swift for businesses eager to begin accepting payments.

The website outlines a clear, multi-step approach that leverages digital tools for efficiency.

The emphasis on online account creation and mobile app integration suggests a modern, user-friendly onboarding experience, minimizing bureaucratic hurdles often associated with financial services.

This accessibility is a key selling point, particularly for small businesses and entrepreneurs who need to get up and running quickly without extensive paperwork or in-person visits.

Step-by-Step Account Creation

The process for opening a myPOS business account is primarily digital, beginning with a mobile-first approach.

• Step 1: Download the Mobile App: The first action is to “Start creating your free myPOS business account by downloading our mobile app.” This highlights a convenient, app-driven initiation.
• Step 2: Complete Online Identification: Users are guided to “Complete the online identification process to help us get to know you and your business better.” This involves providing necessary personal and business details for KYC (Know Your Customer) compliance.
• Step 3: Information Review and Verification: “Our team will review and verify the information you provided.” This is a crucial step for regulatory compliance, ensuring the legitimacy of the business applying. The speed of this step can vary, but myPOS implies efficiency.
• Step 4: Device and Card Activation: “Once your account is set, activate your new myPOS card machine and the business card you received with it from the web account or the app.” This integrates the physical hardware with the digital account seamlessly.
• Step 5: Ready to Use: “That’s it! Your device is now ready to use and accept card transactions.” This final confirmation provides a clear signal that the merchant can begin processing payments.

Purchasing a myPOS Card Machine

For businesses needing in-person payment solutions, acquiring a myPOS card machine is a separate but integrated part of the setup process.

• Online Shop: The website has a prominent “Shop” section and “Buy a card machine” calls to action, indicating that devices are purchased directly from their online store.
• Model Selection: Merchants can choose from various models like myPOS Go 2, myPOS Go Combo, or myPOS Ultra, based on their specific needs and budget.
• Pricing Transparency: The prices for each device (e.g., £29 excl. VAT for myPOS Go 2) are clearly listed, allowing for easy cost comparison.
• Bundles and Accessories: Options for bundles and accessories are also available, providing opportunities to customize the purchase.
• Integration with Account: The purchase of a device is naturally followed by its activation within the newly created myPOS business account.

Setting Up Online Payment Solutions

For businesses with an online presence, myPOS offers distinct setup pathways for their digital payment tools.

• myPOS Online (Website Builder): To launch an e-commerce business, users can “Create your free online store using our website builder with pre-defined templates.” This solution is pitched as requiring “No setup or monthly fees, no hosting hassles and no design or coding skills needed.”
• Online Checkout Integration: If a business already has a website, they can “Integrate a simple and secure payment gateway or shopping cart plugin for a smooth checkout experience.” This typically involves technical setup (e.g., API keys, plugin installation).
• Payment Links: For remote payments without a website, merchants can “Generate in seconds, share globally and get paid instantly” through their myPOS account. This is a very quick and simple setup.
• Virtual Terminal: To accept transactions over email or phone, users can leverage the “Virtual terminal functionality” which is managed directly within their myPOS account, requiring no complex setup beyond accessing the feature.
• Developer Resources: For advanced integrations, myPOS has a “Developers” section, implying API documentation and support for custom solutions.

Understanding Initial Costs and Fees

Before committing, it’s essential for businesses to clearly understand the financial outlay involved in getting started.

• Hardware Purchase: The main upfront cost will be the purchase of the chosen myPOS card machine.
• No Account Setup Fees: The “free myPOS business account” means no initial charge for setting up the account itself.
• No Monthly Service Fees: For the basic account, there are “no long-term contracts or monthly service fees,” which is a significant advantage for startups.
• Transaction Fees Apply: Payments accepted will immediately incur the stated transaction fees (e.g., 1.10% + £0.07), which are deducted per transaction.
• Debit Card Costs: The business debit card is also free, with no monthly fees, although potential ATM or international withdrawal fees should be confirmed in the detailed terms.

Support During Setup

myPOS provides various avenues for support during the initial setup phase, ensuring merchants can get assistance if they encounter difficulties. mypos.com Trustpilot Reviews Overview

• Help Centre: The “Help Centre” is positioned as the primary resource for “quick answers and expert guidance” during the setup process.
• Contact Us: For personalized advice or specific issues, the “Contact us” section allows direct communication with myPOS support.
• Sales Experts: Businesses looking for tailored solutions or assistance with specific needs can “Request an offer” to get in touch with a sales expert.
• FAQ Section: The prominent FAQ on the homepage directly addresses common onboarding questions like “How can I activate my myPOS card machine?”, guiding new users through the initial steps.
• Online Guides/Documentation: The Help Centre likely contains detailed guides and documentation to walk users through each step of account creation and device activation.