xero.com FAQ

What is xero.com?

Xero.com is the official website for Xero, a leading cloud-based accounting software designed primarily for small businesses, sole traders, and their accountants or bookkeepers.

It offers tools for invoicing, expense tracking, bank reconciliation, financial reporting, and more.

Is xero.com legit?

Yes, xero.com is absolutely legitimate.

It is the official website for Xero Limited, a publicly traded company listed on the Australian Securities Exchange (ASX: XRO) with millions of subscribers worldwide and a long operational history dating back to 1997. Xero.com Trustpilot Reviews Overview

Is xero.com a scam?

No, xero.com is not a scam.

It is a reputable and well-established global accounting software provider that openly provides its services, pricing, and company information.

It lacks any of the common indicators associated with scam websites.

What are the main features of Xero.com?

Xero.com offers features such as automated bank feeds, invoicing, bill payments, expense claims, project tracking, multi-currency support, inventory management, and a wide range of integrations with third-party apps.

How much does xero.com cost?

Xero.com offers tiered pricing plans: Starter (usually $29/month, currently $2.90/month for 3 months), Standard (usually $46/month, currently $4.60/month for 3 months), and Premium (usually $69/month, currently $6.90/month for 3 months). They also provide a 30-day free trial. Xero.com Login Guide

Does xero.com offer a free trial?

Yes, xero.com offers a 30-day free trial that provides full access to Xero features.

No credit card is required to sign up for the free trial, and you can cancel anytime.

How do I log in to my xero.com account?

To log in, visit xero.com and click the “Login” or “Sign In” button, usually found in the top right corner.

Enter your registered email address and password, and complete any two-factor authentication steps if enabled.

Can I access xero.com on my mobile device?

Yes, Xero provides a dedicated Xero Accounting app for mobile devices (iOS and Android), allowing users to manage finances, send invoices, claim expenses, and view cash flow on the go. chinahighlights.com Reddit Discussions – What Real Users Think

What types of businesses is xero.com suitable for?

Xero.com is primarily suitable for small businesses, sole traders, freelancers, and various industries such as self-employed individuals, construction and trades, and retail.

It also caters to accountants and bookkeepers managing client accounts.

What is Xero’s customer support like?

Xero offers 24/7 online support through its extensive online help center and a ticket-based system.

While direct phone or live chat support may vary by region and plan, their knowledge base is comprehensive, and support staff are generally knowledgeable.

Is Xero cloud-based?

Yes, Xero is a fully cloud-based accounting software, meaning you can access your financial data and manage your accounts from any device with an internet connection, anywhere in the world. chinahighlights.com Customer Support Review

Can I integrate other apps with Xero.com?

Yes, Xero.com boasts an extensive app marketplace with over 1,000 integrations.

This allows businesses to connect Xero with various third-party tools for CRM, e-commerce, payroll, payment processing, and more.

What are the common complaints about xero.com?

Common complaints often relate to the lack of immediate phone or live chat support for all users, limitations in native payroll functionality (especially for US users), and less advanced inventory or reporting customization for highly specialized needs.

How secure is xero.com?

Xero.com is highly secure.

It uses HTTPS encryption, enforces strong password policies, offers two-factor authentication, and is a publicly traded company subject to rigorous regulatory oversight. Is Xero.com a Scam?

Its domain has been active and professionally managed since 1997.

What is the difference between Xero Starter, Standard, and Premium plans?

The plans differ in the number of invoices/quotes and bills you can send/manage, and the inclusion of advanced features like multi-currency support or specific payroll options.

The Premium plan typically offers the most comprehensive set of features.

Can I cancel my Xero subscription anytime?

Yes, Xero allows users to cancel their subscription at any time.

This flexibility is also extended to their free trial, which can be canceled without any commitment. Kysstore.com Review

What are some alternatives to xero.com?

Popular alternatives to xero.com include QuickBooks Online, FreshBooks, Wave Accounting, Zoho Books, Sage 50cloud Accounting, and NetSuite ERP.

Does Xero.com offer payroll services?

Yes, Xero offers payroll features integrated within its accounting software.

However, the exact capabilities and comprehensiveness can vary by region, with some users in certain countries opting for third-party payroll integrations for more complex needs.

Is Xero suitable for accountants and bookkeepers?

Yes, Xero has dedicated features and a partner program specifically designed for accountants and bookkeepers to manage multiple client accounts efficiently, collaborate, and provide advisory services.

What kind of reporting can I get from Xero?

Xero offers a range of financial reports, including profit and loss statements, balance sheets, cash summary reports, and various activity reports. Is chinahighlights.com Safe to Use?

Many reports can be customized to provide specific insights into your business’s financial performance.