What is discountpetmeds.com.au?
Discountpetmeds.com.au is an Australian-owned and operated online pharmacy specialising in pet medications and supplies for a wide range of animals, including dogs, cats, horses, birds, small pets, and livestock. They aim to provide affordable pet health products with competitive pricing and fast dispatch.
Is discountpetmeds.com.au a legitimate business?
Yes, discountpetmeds.com.au appears to be a legitimate business. Public WHOIS records show the domain is registered to MULTIPHARM PTY LTD (ABN 64644584305), an Australian-registered company. They also use SSL encryption for secure browsing and prominently display Australian contact information.
Where is discountpetmeds.com.au located?
While a specific physical address isn’t listed on the homepage, the business is registered as “Australian owned & operated pharmacy,” and its ABN (64644584305) belongs to MULTIPHARM PTY LTD, indicating it operates within Australia.
What types of products does discountpetmeds.com.au sell?
Discountpetmeds.com.au sells a variety of pet medications and health supplies. Their categories include products for dogs, cats, horses, birds, small pets, and livestock. They also offer prescription medications and compounding services. My Experience with discountpetmeds.com.au
How do I order prescription medication from discountpetmeds.com.au?
To order prescription medication, you typically need a valid prescription from a registered Australian veterinarian. The website features a “HOW TO ORDER” link specifically for prescription medication, which would outline the steps for submitting your vet’s prescription for verification and dispensing.
Does discountpetmeds.com.au offer free delivery?
Yes, discountpetmeds.com.au offers free delivery for orders over $149, provided the total weight of the order is under 500g. It’s important to check their specific shipping and delivery policy for full details on any exceptions or conditions.
How fast is dispatch from discountpetmeds.com.au?
Discountpetmeds.com.au states they offer “Same day dispatch On 99% of our product range*.” This suggests most orders are processed and sent out very quickly after purchase.
Does discountpetmeds.com.au have a price match guarantee?
Yes, discountpetmeds.com.au advertises a “Price match guarantee,” claiming savings of “up to 67%.” This indicates they strive to offer competitive pricing and will match or beat competitors’ prices under certain conditions, which would be detailed in their terms.
What are the customer service hours for discountpetmeds.com.au?
Customer service via phone (1300 376 337) is available Monday to Friday, from 8 AM to 4 PM. Is updoc.com.au Safe to Use?
Can I ask for expert advice from discountpetmeds.com.au?
Yes, the website features an “Ask An Experts” option, which allows you to submit questions via a form. They typically follow up via email within 24-48 hours. Note that there is a typo on the homepage that mentions “Automotive Experts,” but the service is intended for pet-related queries.
Is my payment information safe on discountpetmeds.com.au?
Yes, the website uses SSL/TLS encryption (HTTPS), as evidenced by multiple security certificates. This means that data transmitted between your browser and the website, including payment information, is encrypted and protected.
What is compounding medication?
Compounding medication involves the custom preparation of a specific medicine by a pharmacist to meet the unique needs of an individual pet, based on a veterinary prescription. This might include preparing a different strength, dosage form (e.g., liquid for easy administration), or flavour not available commercially.
Can I return products to discountpetmeds.com.au?
While a detailed refund policy isn’t on the homepage, online pharmacies typically have strict return policies for medications due to health and safety regulations. You would generally expect returns for faulty or incorrect items, but less likely for ‘change of mind’ especially for opened or dispensed medications. Always check their full returns policy.
What currencies does discountpetmeds.com.au support?
The website allows you to select and view prices in Australian Dollars (AUD), US Dollar, Euro, and British Pound. However, as an Australian-based company, AUD is the primary currency. How Does Ezilend.com.au Work?
Does discountpetmeds.com.au ship internationally?
The presence of multiple currency options (US Dollar, Euro, British Pound) might suggest international shipping is available, but this is not explicitly stated on the homepage. You would need to check their detailed shipping policy for international delivery options and costs.
How can I track my order from discountpetmeds.com.au?
Once your order is dispatched, you should expect to receive tracking information via email, allowing you to monitor the delivery status of your package through the chosen courier service.
Does discountpetmeds.com.au have physical stores?
Based on the provided homepage text, discountpetmeds.com.au operates primarily as an online pharmacy. There is no mention of physical retail locations.
What is the average price range of products on discountpetmeds.com.au?
The website highlights a “Price match guarantee Saving you up to 67%,” suggesting that their prices are generally competitive and often lower than standard retail or veterinary clinic prices for similar pet medications.
Is discountpetmeds.com.au regulated?
As an “Australian owned & operated pharmacy” registered as MULTIPHARM PTY LTD (ABN 64644584305), the business is subject to Australian consumer law and relevant pharmaceutical regulations governing the sale and dispensing of pet medications. skinphysics.com.au Reddit Discussions – What Real Users Think
What if I receive a damaged product from discountpetmeds.com.au?
If you receive a damaged product, you should contact their customer support immediately via phone (1300 376 337) or through their “Ask An Experts” email feature. They would likely follow their refund and returns policy to resolve the issue, which should include options for replacement or refund for damaged goods.
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