How to Cancel gofastpass.com Subscription

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Gofastpass.com appears to operate on a per-booking model rather than a recurring subscription service.

This means you would book individual transfer services as needed, rather than signing up for a continuous monthly or annual plan.

Therefore, the concept of “canceling a subscription” in the traditional sense does not apply directly to gofastpass.com.

Instead, what users would typically need to do is cancel or reschedule a specific booking.

Understanding the Cancellation Policy

Gofastpass.com explicitly states its cancellation policy on its homepage: “Cancellation or Rescheduling is FREE! ‘when you do it before 48 hours of your trip’.” This is a key piece of information for users who might need to adjust their travel plans.

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Steps to Cancel a Specific Booking:

  1. Locate Your Booking Confirmation: When you made your booking, you would have received a booking voucher, likely via email. This voucher should contain a booking reference number or confirmation ID, along with details of your trip and possibly the driver’s contact information. Keep this information handy.

  2. Contact Customer Support (24/7 Chat): The most direct way to cancel or reschedule a booking on gofastpass.com is by utilizing their 24/7 chat support.

    • Navigate to the gofastpass.com website.
    • Look for a chat icon or a “Chat” button, typically located in the corner of the screen or in a prominent position.
    • Initiate a chat session.
  3. Provide Booking Details: In the chat, clearly state that you wish to cancel or reschedule a booking. Provide the customer service representative with:

    • Your booking reference number.
    • The full name under which the booking was made.
    • The date and time of the original transfer.
    • The pick-up and drop-off locations.
  4. Confirm Cancellation/Rescheduling: The representative will then process your request. Ensure you receive a confirmation of the cancellation or the new booking details if you are rescheduling. It’s always a good practice to request an email confirmation of the cancellation for your records. Is thewanderclub.co a Scam?

Important Considerations:

  • 48-Hour Window: Remember that the free cancellation/rescheduling policy is only valid if you make the change before 48 hours of your scheduled trip. If you attempt to cancel or reschedule within 48 hours of the trip, you may be subject to fees or forfeiture of your payment, although the website doesn’t explicitly detail the penalty for late cancellations. It’s advisable to clarify this with customer support if you’re outside the free window.
  • Refund Process: While the website states free cancellation, it doesn’t explicitly detail the refund process (e.g., how long it takes, to which payment method it’s returned). If you cancel within the free window and are eligible for a refund, inquire about the expected timeline and method of reimbursement during your chat interaction.
  • Documentation: Always keep a record of your cancellation request and any confirmation you receive from gofastpass.com, whether it’s a chat transcript or an email confirmation. This documentation is crucial in case of any future disputes.

Since gofastpass.com primarily offers one-time transfer services, managing your bookings involves these specific cancellation steps rather than unsubscribing from a continuous service.

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