Hornsbyelectric.com.au Review

After careful evaluation of hornsbyelectric.com.au, We give it a Trust Score of 4.5 out of 5 stars. Hornsby Electric presents itself as a highly professional and trustworthy local electrical service provider based in Hornsby, serving the North Shore, Hills District, and surrounding areas in Sydney, Australia. The website offers a comprehensive overview of their services, commitment to customer satisfaction, and a strong emphasis on safety and quality workmanship. Their claim of over 60 years in business, being a family-run operation, and having an impressive 80% repeat customer rate are significant indicators of reliability. The site details a broad range of electrical services, from general residential and commercial work to specialised Level 2 electrician services, rewiring, and strata maintenance. They highlight transparent pricing, a lifetime guarantee on workmanship, and a dedication to using high-quality materials, even doubling manufacturer warranties. The inclusion of a “FREE safety check with every service” and extensive FAQs addressing common electrical concerns further solidifies their commitment to customer education and safety. The clear display of contact information, including a 24/7 availability claim for phone calls, and direct links for booking appointments, contribute to a positive user experience. The website’s focus on local community support, with statements like “we live local, work local and buy local,” resonates well for those seeking community-centric businesses. While the site is robust, a slight improvement could be the addition of clearer, easily accessible licensing and insurance details directly on the homepage or an ‘About Us’ section, beyond just stating they are “fully licensed.” This would further enhance transparency and trust.

Here’s an overall review summary:

• Website Professionalism: High. The site is well-structured, easy to navigate, and provides detailed information.
• Transparency: Very high. Clear pricing, guarantees, and service descriptions are readily available.
• Contact Information: Excellent. Multiple phone numbers, a callback request, and a physical service area listed.
• Trust Signals: Strong. Mentions of 60+ years in business, family-run, 80% repeat customers, 5-star Google Reviews, and a Trustpilot link.
• Service Guarantee: Exceptional. 100% lifetime guarantee on workmanship and double the manufacturer’s warranty on materials.
• Safety Emphasis: Prominent. Offers free safety checks, discusses Australian Safety Standards, and addresses crucial safety aspects like switchboards and smoke alarms.
• Licensing and Accreditation: Stated. Mentions “fully licensed” and “accredited team of electrical contractors,” and “A-Grade Level 2 Electricians authorised to work on both the Ausgrid and Endeavour Energy distribution networks.”
• Ethical Standing: Appears to be ethical. Provides essential electrical services, focuses on safety and quality, and operates within a clear service framework. There are no elements suggesting engagement in unethical or impermissible activities.

Hornsby Electric’s website makes a compelling case for their legitimacy and professionalism in the electrical services sector. Their detailed explanations of services, emphasis on safety, and robust guarantees demonstrate a clear commitment to customer well-being and satisfaction. The sheer volume of positive trust signals, from longevity in the market to high customer retention, paints a picture of a reliable and reputable business. For anyone in their service area needing electrical work, this website presents Hornsby Electric as a highly viable and trustworthy option.

Best Alternatives for Home Services & Trades (General): hornsbyelectric.com.au FAQ

For those seeking reliable, ethical home services, here are some widely recognised platforms and general categories that can help you find trustworthy professionals:

• ServiceSeeking.com.au
  • Key Features: A large Australian marketplace connecting customers with local service providers across various trades. Users post jobs, and businesses quote on them.
  • Price: Free for customers to post jobs and receive quotes. Businesses pay for leads or subscriptions.
  • Pros: Wide range of services, competitive quoting, review system for businesses, supports local trades.
  • Cons: Quality can vary; requires due diligence from the customer to vet tradespeople.
• Hipages.com.au
  • Key Features: Similar to ServiceSeeking, Hipages is another major Australian platform for finding tradespeople. It allows users to get multiple quotes for their jobs.
  • Price: Free for homeowners to get quotes. Tradespeople pay for leads.
  • Pros: Extensive network of professionals, user reviews and ratings, easy to use interface.
  • Cons: Like any marketplace, individual provider quality can differ.
• Local Electricians (General Search on amazon.com)
  • Key Features: While Amazon doesn’t directly provide services in Australia in the same way as their US counterpart, searching for “local electrician services” or “electrical tools” can lead to related businesses or products that might assist in finding reputable contractors or DIY options for minor, safe tasks.
  • Price: Varies depending on service/product.
  • Pros: Can sometimes find local service directories or relevant products.
  • Cons: Not a direct service booking platform for electricians in Australia.
• Yellow Pages Australia (Online Directory)
  • Key Features: A traditional directory service that has moved online, allowing users to search for local businesses by category. You can filter by location and read basic business information.
  • Price: Free to use.
  • Pros: Comprehensive listing of businesses, long-standing reputation, can find contact details easily.
  • Cons: Less emphasis on real-time reviews or direct booking functionality compared to marketplace platforms.
• Master Electricians Australia
  • Key Features: The peak industry body for electrical contractors in Australia. Their “Find an Electrician” tool allows you to search for qualified and accredited electricians who adhere to industry standards.
  • Price: Free to use the search tool.
  • Pros: Provides access to highly qualified and reputable electricians, strong focus on safety and compliance.
  • Cons: Fewer options than broad marketplaces, primarily focused on electrical work.
• Oneflare.com.au
  • Key Features: Another popular Australian platform where users can post jobs and receive quotes from local service providers. Covers a wide array of categories, including electrical.
  • Price: Free for customers.
  • Pros: Easy to submit a job, multiple quotes, customer reviews and ratings help in selection.
  • Cons: As with any platform, it’s essential to check individual professional credentials and reviews.
• Community Recommendations (e.g., Local Facebook Groups, Nextdoor App)
  • Key Features: While not a commercial platform, local community groups (like those on Facebook or apps like Nextdoor) are invaluable for word-of-mouth recommendations from neighbours who have had direct experience with local tradespeople.
  • Price: Free.
  • Pros: Highly trusted source of referrals, often provides personal insights into a tradesperson’s reliability and quality.
  • Cons: Limited to your local network, recommendations may not always be current or universally applicable. Always verify licenses and insurance.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

What to Expect from hornsbyelectric.com.au

Read more about hornsbyelectric.com.au:
What to Expect from hornsbyelectric.com.au
hornsbyelectric.com.au FAQ