How Does pridecarshipping.com Work?

Pridecarshipping.com operates on a standard brokerage model for vehicle transportation, simplifying the process for individuals and businesses.

They connect clients with a network of independent car carriers across the United States.

The core of their operation revolves around a three-step system designed to be as seamless as possible, from initial quote to final delivery.

This approach aims to leverage a vast database of carriers to find the most suitable and cost-effective transport solution for each client, rather than owning and operating their own fleet of trucks.

Step-by-Step Process Explained

The website clearly outlines its straightforward process, breaking down the car shipping journey into three manageable steps.

• Step 1: Request a Quote and Book Your Order.

  • Information Gathering: Users initiate the process by providing necessary details about their shipping needs. This typically includes the pick-up and delivery locations, vehicle make and model, desired transport date, and whether they prefer open or enclosed transport.
  • Quote Generation: Based on the provided information, Pride Car Shipping leverages its “biggest database of carriers on the market” to generate a competitive quote. They promise “the most accurate and reasonable prices out there.”
  • Booking: Once the user accepts the quote, they proceed to book their order. This usually involves confirming details and potentially making an initial deposit, though their site doesn’t explicitly state payment terms on the homepage.
  • Contact Options: Users can get a quote either by filling out an online form (GET A QUOTE button) or by calling their agent directly at +1 (302) 772-4448.
  • Personal Shipping Manager: The process begins with a personal shipping manager who helps gather information and guide the client.

• Step 2: We Arrange the Transportation.

  • Carrier Assignment: After the order is booked, Pride Car Shipping assigns a suitable carrier from their network that “best suits your request and time frames.” This selection considers factors like route efficiency, carrier availability, and specific vehicle requirements (e.g., enclosed transport for luxury cars).
  • Communication with Carrier: The company provides the client with the assigned carrier’s contact information, facilitating direct communication between the customer and the driver.
  • Pick-up Window Notification: Clients receive a pick-up window in advance, allowing them to plan accordingly and minimize waiting time. The website explicitly states they “value your time and don’t want you to have to waste the whole day on this.”
  • Pick-up Checklist: Users are advised to review a “pick up checklist” to ensure they are fully prepared for the driver’s arrival. This list covers essential steps like vehicle inspection, documentation, and personal item removal.
  • Driver Arrival Notification: Clients are notified of the driver’s imminent arrival “in advance.”

• Step 3: Receive Your Vehicle at the Destination.

  • Estimated Delivery Window: Pride Car Shipping provides an estimated delivery window, giving clients an expectation of when their vehicle will arrive.
  • Carrier Communication: The assigned carrier company will also “get in touch with you in advance to let you know when they’ll be arriving at the destination.” This dual notification system aims to ensure the client is well-prepared for delivery.
  • Delivery Process Explanation: The website states it has “a full explanation of how the delivery process works,” instructing clients on what to expect and what actions they need to take to ensure a smooth, issue-free delivery. This includes final inspection and signing off on the vehicle’s condition.
  • Door-to-Door Service: The company emphasizes its door-to-door service, meaning vehicles are picked up and delivered directly to the specified locations, eliminating the need for terminals or yards, which simplifies the logistics for the customer.

Role of the Shipping Agent

The “personal shipping manager” plays a central role throughout the entire process, acting as the primary point of contact and guide for the client. inmotionhosting.com Trustpilot Reviews Overview

• Initial Consultation: They assist in gathering necessary information to provide the best quote and understand specific shipping requirements.
• Coordination: They are responsible for matching the client’s request with the most suitable carrier from their network.
• Information Relay: The agent ensures that clients receive all necessary details, such as carrier contact information, pick-up windows, and delivery estimates.
• Problem Resolution: In case of any “hiccups” or issues, as suggested by one testimonial, the agent is expected to provide assistance and solutions.
• Expert Guidance: The website highlights their “well-trained agents who have substantial experience within the transportation industry,” positioning them as experts who will cover “all the information regarding car shipping.”

Technology and Carrier Network

Pridecarshipping.com leverages technology and its extensive network to optimize the shipping process.

• Vast Carrier Database: The company boasts “the biggest database of carriers on the market.” This extensive network is crucial for finding available trucks, securing competitive rates, and accommodating various routes and timelines. A larger network often translates to greater flexibility and better pricing.
• Matching Algorithm/Process: While not explicitly detailed, the process of “assigning the carrier that best suits your request” suggests an internal system or expert human intervention that matches customer needs (e.g., open/enclosed, inoperable, timing) with available and qualified carriers.
• Communication Infrastructure: The system relies on efficient communication channels to relay information between the client, the shipping agent, and the assigned carrier, ensuring timely notifications and updates.
• Digital Documentation (Implied): While not explicitly stated, modern car shipping processes typically involve digital documentation for quotes, booking confirmations, bills of lading, and inspection reports, streamlining the paperwork.
• Real-time Updates (Implied): The mention of “notified of the driver’s arrival in advance” and the carrier getting “in touch with you in advance” implies a system for providing timely updates, though real-time GPS tracking isn’t explicitly advertised on the homepage.