Is aph.com Safe to Use?

Yes, aph.com appears to be safe to use for booking airport parking, hotels, and other related travel services.

The safety of an online platform hinges on several factors: the security of your personal and financial data, the reliability of the services offered, and the overall transparency of the business.

APH demonstrates strong indicators across all these categories.

Data Security and Privacy Measures

When you’re entering personal details and payment information, you want to be sure it’s protected.

• SSL/TLS Encryption: The most fundamental security measure for any online transaction is SSL/TLS encryption. The Certificate Transparency report from crt.sh indicates that aph.com has 345 certificates found, which means SSL/TLS encryption is in place. This encrypts all data exchanged between your browser and the website’s servers, making it extremely difficult for malicious actors to intercept sensitive information like credit card numbers, login credentials, or personal identification details during transmission. Always look for “https://” in the URL and a padlock icon in your browser’s address bar when interacting with online forms or payment pages.
• Cloudflare Protection: The use of Cloudflare for their name servers (JOSH.NS.CLOUDFLARE.COM, TRICIA.NS.CLOUDFLARE.COM) provides additional layers of security. Cloudflare acts as a proxy, protecting the website from various online threats, including DDoS attacks, bot attacks, and other forms of cyber threats. This enhances the overall stability and security of the platform, reducing the risk of downtime or data breaches.
• Professional Email Management: The MX records pointing to Hornetsecurity and Outlook Protection indicate that APH uses professional, secure email services. This reduces the risk of phishing attempts originating from compromised email systems associated with the company, and ensures reliable communication channels.
• Login/Register for myAPH: The existence of a dedicated myAPH login/registration portal for existing customers suggests that user accounts are managed securely, likely with password hashing and other standard account security practices. While not explicitly detailed, reputable sites with such features typically adhere to industry best practices for user data protection.

Reliability of Services and Business Practices

Safety isn’t just about data.

it’s also about whether the service you pay for will actually be delivered as promised.

• Established Track Record: With 44 years of experience and consistent recognition as the “Best Airport Parking Provider,” APH has a proven track record. This longevity indicates a business that has built its reputation on reliable service delivery. Companies that fail to deliver don’t last this long, especially in a service industry that relies heavily on customer satisfaction.
• Vetted Partners and Owned Facilities: The website highlights both “APH owned and operated” facilities and services from “Trusted parking partners.” The claim that their team “constantly researching new airport parking services…so you can be sure that we only provide UK airport parking that is safe and secure” implies a vetting process. This due diligence in selecting partners is crucial for ensuring consistent quality and security across all offerings.
• Park Mark Accreditation: The mention of “Park Mark Safer Parking-awarded sites” directly addresses vehicle security. Park Mark is a recognized standard, meaning these facilities have specific measures in place to prevent vehicle crime and ensure the safety of customers’ cars. This is a strong, verifiable safety credential.
• Transparent Booking Process: The site’s interface suggests a clear, step-by-step booking process, with prompts for correct times and options for comparing services. This transparency minimizes the chance of misunderstandings or unexpected issues.

Customer Support and Problem Resolution

Knowing that help is available if something goes wrong is a key component of safety.

• Accessible Contact Information: The prominently displayed phone number (01342859442) and the “Help and Contact” section mean that customers have direct avenues to reach customer support. In case of issues (e.g., booking changes, queries about parking), a responsive support system is crucial.
• “Manage my booking” Feature: This dedicated section allows customers to handle their reservations directly. The ability to manage bookings independently reduces reliance on manual interventions and provides peace of mind.
• Trustpilot Reviews: Directing users to Trustpilot shows a commitment to transparency and openness to customer feedback, both positive and negative. Companies that actively monitor and respond to reviews on independent platforms are generally more trustworthy and accountable.

aph.com Review & First Look