gotranscript.com FAQ

What is gotranscript.com?

GoTranscript.com is an online service provider offering a wide range of transcription, translation, and subtitling services.

They provide both human-powered and AI-driven solutions for converting audio and video into text, translating content across languages, and creating captions and subtitles.

Is gotranscript.com legitimate?

Yes, gotranscript.com appears to be a legitimate service.

It has been operating since 2005, offers transparent pricing, details its security measures (HIPAA, PII, NDAs), and displays a high volume of positive customer reviews and testimonials, including external validation from tech publications. Gotranscript.com Pricing

How accurate are Gotranscript’s services?

GoTranscript guarantees 99.4% accuracy for its human-generated transcription services.

For automated AI transcriptions, accuracy can vary depending on audio quality but is generally good for clear recordings.

They also offer a human proofreading service to enhance AI transcript accuracy.

What types of services does gotranscript.com offer?

GoTranscript offers human transcription, automated AI transcription, AI subscription plans, transcription proofreading, captions, foreign subtitles, text translation, audio translation, dataset transcriptions, and API solutions for businesses.

They also provide specialized services for legal, medical, academic, and market research industries. My Experience with bowflex.com

How much does gotranscript.com cost?

Pricing varies by service: human transcription starts from $1.02 per minute, automated AI transcription from $0.20 per minute, AI subscription from $0.02 per minute, and human proofreading from $0.60 per minute.

Translation starts from $0.07 per word for text and $9.80 per minute for audio.

Does gotranscript.com offer discounts?

Yes, GoTranscript offers several discounts including an Educational Discount (10% off for universities), a Non-Profit Discount, and a Green Initiative Discount for environmentally focused organizations.

They also have a customer loyalty program for returning clients.

What are the turnaround times for Gotranscript services?

Turnaround times vary based on the service selected and file length. Is Gotranscript.com Legit?

Standard human transcription can take a few business days, while expedited and rush options are available for faster delivery (e.g., 6-12 hours for a higher fee). Automated AI services deliver results within minutes.

Is my data secure with gotranscript.com?

Yes, GoTranscript emphasizes strong data security.

They are HIPAA compliant, protect Personally Identifiable Information (PII), and enforce Non-Disclosure Agreements (NDAs) with all their transcribers and staff.

They also provide a detailed security policy document on their website.

Can I get a free trial on gotranscript.com?

While the website doesn’t explicitly mention a free trial for its human services, some automated transcription providers offer free trials for shorter files. My Experience with Wheelership.com

GoTranscript’s AI subscription at $0.02 per minute is very low-cost for bulk AI usage.

How do I place an order on gotranscript.com?

To place an order, you typically upload your audio or video file(s) on their website, select the desired service and specifications (e.g., turnaround time, verbatim type), get an instant cost estimate, and then proceed with payment.

Does gotranscript.com offer jobs for transcribers?

Yes, gotranscript.com frequently hires transcribers.

They have a “Careers” section and a “Join us as a transcriber” link on their website, indicating opportunities for individuals to work remotely as language professionals.

What payment methods does gotranscript.com accept?

GoTranscript generally accepts major credit cards. Gls-netherlands.com Review & First Look

For business and institutional clients, they also offer payment options like Purchase Orders (POs) and Net 30 payment terms.

Can I get captions and subtitles from gotranscript.com?

Yes, GoTranscript offers both captioning services (from $1.58 per minute) for accessibility purposes (ADA, FCC requirements) and foreign subtitling services (from $12.80 per minute) for video localization and reaching global audiences.

Does gotranscript.com have an API?

Yes, GoTranscript provides API solutions for both transcription/captioning and AI transcription proofreading.

This allows businesses and developers to integrate their services directly into their own applications and workflows.

How can I contact Gotranscript customer support?

GoTranscript offers 24/7 customer support via phone (+1 (831) 222-8398), a comprehensive help center with FAQs, an option to book a meeting, and various contact forms for sales inquiries, enterprise solutions, or general questions. Moneybarn.com Review & First Look

Can I compare text using gotranscript.com tools?

Yes, GoTranscript provides a free online “Text Compare” tool on their website, which allows users to compare different versions of text documents to identify differences.

Does gotranscript.com have a mobile app?

Yes, GoTranscript mentions a “Mobile app” under its “Tools” section, indicating that they offer an application to facilitate transcription or related services on mobile devices.

What languages does gotranscript.com support for transcription and translation?

GoTranscript offers professional transcription services in over 40 languages, including major languages like Spanish, French, Italian, German, Mandarin, Hindi, Japanese, Arabic, and many more, with native speakers handling the projects.

Can I get a refund from gotranscript.com?

While the website doesn’t explicitly detail a refund policy on the homepage, legitimate service providers typically have clear refund or revision policies.

It’s advisable to check their full Terms & Conditions or contact customer support for specific details regarding refunds and revisions. Is keyst.one Legit?

Is gotranscript.com good for students and researchers?

Yes, GoTranscript is often recommended for students and researchers due to its specialized academic and research transcription services, competitive pricing (especially with the 10% educational discount), and focus on accuracy for interviews, lectures, and data collection.