Overall Trustworthiness Score
2.5/5
Initial Evaluation: Metra Living's Digital Footprint
Deep Dive into Metra Living's Online Presence
Website Design & Functionality Insights

The metraliving.co.uk platform adopts an ultra-minimalist approach, essentially serving as a basic online placeholder. It provides very limited information, conspicuously lacking any robust search or browsing capabilities for properties. This scarcity of detail represents a substantial hurdle for prospective tenants seeking rental options, making the online journey quite challenging.

Information Availability Assessment

Beyond a brief introductory message and essential contact information, there's a severe deficit of comprehensive details regarding their "quality Private Rental homes" or the "well-established neighbourhoods across London" they operate in. Furthermore, the terms and conditions governing their services are notably absent, creating an atmosphere of uncertainty for potential renters.

User Experience (UX) Review

The user experience is significantly hampered by the sparse content. Intuitive navigation is non-existent, there are no property listings complete with photos or floor plans, and a direct online application process is unavailable. Users are funneled towards external, traditional contact methods, which can be inefficient and time-consuming in today's digital landscape.

Transparency Metrics

While contact details are present and the affiliation with L&Q is stated, the critical absence of detailed property information, pricing structures, or clear process outlines significantly diminishes overall transparency. The candid admission "Our new website is coming soon" highlights an unfinished product, influencing user perception of its current state.

Contact Options & Accessibility

Metra Living provides an email address (`[email protected]`) and a phone number (`0345 0340 222`). While these are standard, their exclusive reliance due to the bare-bones website underscores a considerable digital gap. A separate "Resident Portal" link suggests a dedicated, albeit external, platform for existing residents.

Security Posture Analysis

The "Resident Portal" linking to a `securerc.co.uk` subdomain indicates an outsourced or segregated secure environment for resident services, a common industry practice. WHOIS data confirms valid domain registration and an SSL certificate, which are standard. However, the minimal interactive features on the main site mean less direct data input, thus reducing immediate security concerns specific to *this domain*.

Ethical Considerations (Islamic Perspective)

The core business of private rental homes is generally permissible in Islam, provided agreements are just, clear, and free from Riba (interest) or exploitation. As the website lacks detailed rental agreements, a full assessment is challenging. Nevertheless, the service of providing homes aligns with facilitating essential needs. The lack of detailed online information, while not inherently unethical, does raise questions about transparency, a highly valued principle in Islamic commercial ethics.

Interactive Insights: Explore Your Perception
Quick Poll: Your First Impression
How did Metra Living's website initially make you feel?
Decision Point: Would You Contact Them?
Based on the current website, would you proceed to contact Metra Living for property details?
Future Focus: What's Most Important?
For the "new website," what feature is MOST crucial for you?
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Frequently Explored Queries (FAQ)
What is Metra Living.co.uk, exactly?
metraliving.co.uk is the official web presence for Metra Living, an entity providing private rental properties predominantly within London's established neighborhoods. It is explicitly affiliated with L&Q, a notable UK housing association.
What types of homes does Metra Living offer?
Metra Living showcases a curated "selection of quality Private Rental homes." However, the current website does not provide specific details, photographic galleries, or direct listings of these properties, requiring direct inquiry for such information.
Is Metra Living.co.uk a trustworthy site?
Yes, Metra Living.co.uk appears to be a legitimate online entity. Its clear connection to L&Q, a widely recognized and respected housing association in the United Kingdom, lends significant authenticity to its operations.
Why is the website so minimalist?
The website prominently announces, "Our new website is coming soon." This serves as an indication that the current version is a provisional placeholder, or a fundamental online presence, pending the launch of a more comprehensive and feature-rich platform.
Can I browse properties directly on the website?
Currently, direct browsing or viewing of property listings, accompanying photographs, or detailed descriptions on metraliving.co.uk is not possible. The website does not integrate any search functionalities or a public property database.
How can I inquire about available properties?
To obtain information regarding available rental properties, direct communication with Metra Living is required. You can reach them via email at [email protected] or by telephone at 0345 0340 222.
Is there a dedicated phone number for Metra Living?
Indeed, Metra Living can be contacted by phone at 0345 0340 222. This number incurs local call rates within the UK, ensuring cost-effective accessibility.
What's the email address for Metra Living?
The designated email address for Metra Living is [email protected], facilitating written inquiries.
Tell me about the Resident Portal.
The Resident Portal is a distinct, secure online platform designated for existing Metra Living tenants. It serves as a hub where current residents can presumably manage their accounts, fulfill rent payments, report maintenance concerns, and access relevant tenancy documentation.
How do current residents access the Resident Portal?
Current residents can access their dedicated portal through the link prominently featured on the metraliving.co.uk homepage: https://metraliving-co.securerc.co.uk/residentservices/apartmentsforrent/userlogin.aspx.
Is my personal data secure on metraliving.co.uk?
The primary metraliving.co.uk domain employs HTTPS (SSL encryption), establishing fundamental browsing security. However, the main page itself does not feature any forms for direct personal data input. Any sensitive data interactions would transpire either offline (via phone/email communication) or within the separate, encrypted Resident Portal.
Are Terms & Conditions or a Privacy Policy available on the site?
No, the current iteration of the metraliving.co.uk website does not provide easily accessible links to its Terms & Conditions or a Privacy Policy on its main landing page. These essential legal documents are most likely disseminated during the formal application process or made available within the secure Resident Portal.
Does browsing Metra Living's website incur any fees?
Accessing and navigating metraliving.co.uk is entirely free of charge. There are no associated costs for viewing the information presented on the site.
What if I'm an existing resident and haven't registered for the portal?
Existing residents who have not yet registered on their Resident Portal are advised to establish contact by emailing [email protected] for assistance with registration or account access.
When was metraliving.co.uk registered?
The domain metraliving.co.uk was initially registered on January 11, 2024, with its current registration valid until January 11, 2026.
Who is the owner of metraliving.co.uk?
While WHOIS data lists the domain registrant as "metraliving.co.uk," the website prominently declares "Welcome to Metra Living, part of L&Q," signifying its ownership and operation under the expansive umbrella of L&Q.
Can I apply for a property directly through this website?
No, the current website does not support direct online applications for properties. All aspects of the application process would be managed offline or through direct engagement with Metra Living's staff.
Are there any public customer reviews for metraliving.co.uk?
Direct customer reviews specifically pertaining to metraliving.co.uk (the website itself) are improbable due to its minimal functionality. However, reviews for its parent entity, L&Q, might be found on platforms like Trustpilot, offering broader insights into their service quality.
What kind of customer support does Metra Living provide?
Metra Living primarily offers customer support via traditional phone and email channels. The current website lacks live chat, a dedicated FAQ section, or an online help center. Existing residents, however, benefit from access to a distinct Resident Portal for self-service options.
When is the new website expected to launch?
The website states, "Our new website is coming soon," but it does not specify an exact launch date or provide a definitive timeline for its unveiling.
Beyond Metra Living: Exploring UK Rental Options
Rightmove
The UK's largest online property portal, featuring an extensive array of homes for both sale and rent from numerous agents.

Rightmove is synonymous with property searching in the UK. Its expansive database covers virtually every corner of the market, making it an indispensable tool for anyone looking to rent or buy. The platform's strength lies in its comprehensive search filters, allowing users to pinpoint properties by location, price, number of bedrooms, and various amenities. Users can also set up property alerts to receive notifications for new listings that match their criteria. Each listing typically includes detailed descriptions, multiple high-quality photos, floor plans, and direct contact details for the listing agent. While free for users to browse, agents compensate Rightmove for listing properties, reflecting its dominant market position. Its pros include its unparalleled comprehensiveness, intuitive user interface, and the sheer breadth of available options. However, it's important to remember that Rightmove is a portal, meaning it relies on third-party agents, not direct landlords, for its listings, which can sometimes introduce agency fees or additional steps in the rental process.

  • Comprehensive property listings
  • User-friendly interface
  • Extensive search filters
  • Strong market presence
  • Not a direct landlord platform
  • Relies on third-party agents
  • Potential agency fees
Zoopla
Another leading property website in the UK, offering rentals, sales, and valuable property market insights.

Zoopla stands as a formidable competitor to Rightmove, providing a similarly vast array of rental and sales properties across the UK. Beyond basic listings, Zoopla distinguishes itself with features like property valuations and insightful local area guides, which can be invaluable for renters researching new neighborhoods. Its search functionality allows for granular control, including searching by school catchment areas, which is a unique benefit for families. Listings are rich with detail, often featuring extensive photo galleries and virtual tours. Like Rightmove, browsing is free for users, with agents paying for their listings. Zoopla's interface is highly regarded, and its inclusion of market data offers a broader context for property decisions. The main drawback is its inherent similarity to Rightmove, being primarily dependent on agents for its inventory, which means users might encounter similar third-party fees or processes.

  • Intuitive interface
  • Useful market insights
  • Comprehensive property listings
  • Local area guides
  • Similar to Rightmove in agent reliance
  • Less direct landlord options
  • May involve agency fees
OpenRent
A direct landlord-to-tenant platform, bypassing traditional letting agents for potentially lower fees.

OpenRent revolutionized the UK rental market by directly connecting landlords and tenants, effectively cutting out the middleman – the traditional letting agent. This innovative approach often translates to significant cost savings through lower or non-existent agency fees for both parties. Key features include direct communication channels with landlords, fostering a more transparent and immediate dialogue. The platform also streamlines the tenancy agreement creation process online, simplifying administrative burdens. While tenants can browse for free, landlords pay a fixed fee to list their properties. The primary advantages are the transparent process, absence of hidden fees, and direct contact with property owners. However, its inventory is generally smaller compared to the behemoths like Rightmove or Zoopla, and tenants need to be more proactive in their engagement, managing communication and arrangements directly with landlords.

  • Transparent process
  • No agency fees for tenants
  • Direct communication with landlords
  • Online tenancy agreement creation
  • Fewer property listings
  • Requires proactive tenant engagement
  • Less structured search than portals
Gumtree Property
A classifieds website with a large property section, often featuring direct landlord listings, house shares, and rooms to rent.

Gumtree, a well-known classifieds platform, hosts a substantial property section that often serves as a go-to for unique or budget-friendly rental options. It's particularly popular for direct landlord listings, house shares, and individual rooms to rent, offering a more diverse price range and property type than traditional portals. Its key features include a wide variety of listings and direct contact with landlords or flatmates, bypassing agents entirely. Browsing and listing are both free. Gumtree's main pros are its suitability for finding unconventional or cost-effective options and the ability to deal directly with property owners. However, the less structured nature of a classifieds site means users need to exercise higher caution to avoid potential scams, and the quality of listings can be highly variable, necessitating careful vetting.

  • Wide variety of listings
  • Good for budget-friendly options
  • Direct contact with landlords/flatmates
  • Free to browse and list
  • Less structured environment
  • Higher potential for scams (caution needed)
  • Variable quality of listings
SpareRoom
Specializes in flatshares and rooms to rent, ideal for individuals seeking shared accommodation in urban areas.

SpareRoom is the definitive platform for finding flatshares and rooms to rent in the UK, making it an indispensable resource for individuals moving to urban centers or seeking shared living arrangements. Its core strength lies in its roommate matching features, which allow users to create detailed profiles and connect with potential flatmates based on shared preferences and lifestyles. The platform offers "Early Bird" access to new listings for premium users, giving them a head start in competitive markets. While basic use is free, premium features are available for a fee. SpareRoom excels at helping users find compatible housemates and offers a comprehensive search for shared living options. Its primary limitation is its specialized focus, as it caters almost exclusively to shared accommodation rather than full, independent properties.

  • Excellent for finding housemates
  • Comprehensive search for shared living
  • Detailed profiles for matching
  • Early access options for premium users
  • Primarily for shared accommodation
  • Not suitable for full properties
  • Premium features require a fee
OntheMarket
A property portal focused on a simpler, less cluttered experience, often listing properties before other platforms.

OntheMarket positions itself as a streamlined alternative to the larger, more established property portals. Its mission is to offer a simpler, less cluttered browsing experience for users. A key differentiator is its "new and exclusive" properties feature, where agents commit to listing properties on OntheMarket 24 hours or more before they appear on other major portals. This can provide a strategic advantage for renters looking for fresh opportunities. Like its counterparts, browsing is free for users, with agents paying for listings. Its pros include potentially early access to new listings and a cleaner, more focused interface. However, its inventory is generally smaller compared to the market leaders like Rightmove or Zoopla, meaning users might need to check multiple platforms to cover the entire market.

  • Potentially early access to listings
  • Cleaner, simpler interface
  • Emphasis on quality listings
  • Focused browsing experience
  • Smaller inventory than major portals
  • May require checking other sites
  • Less established presence
Local Housing Associations / Councils
Direct routes for affordable rent options and social housing, often with community support.

For those seeking affordable housing or social rent options, directly engaging with local housing associations or council housing departments presents a viable and often ethical pathway. While not a single centralized website, these entities typically maintain their own online portals or have direct contact processes. Their key features include a focus on providing affordable housing solutions, support for vulnerable individuals, and a community-oriented approach to housing provision. Pricing is usually below market rate, making it an attractive option for many. The pros include an ethical focus, potentially more stable tenancies, and access to community support services. However, this route often comes with strict eligibility criteria, long waiting lists due to high demand, and limited availability of properties, requiring patience and persistent engagement.

  • Ethical housing focus
  • Potentially below-market rates
  • Stable tenancies
  • Community support
  • Strict eligibility criteria
  • Long waiting lists
  • Limited availability
  • Requires direct application process

Metraliving.co.uk Review

Updated on

After careful evaluation of metraliving.co.uk, We give it a Trust Score of 2.5 out of 5 stars. This assessment is based on several key factors commonly expected from a reputable and user-friendly online platform, especially one dealing with property rentals. While Metra Living is part of L&Q, a well-established housing association, the current state of their metraliving.co.uk website leaves a significant amount to be desired for prospective tenants and even existing residents. The site clearly states, “Our new website is coming soon,” which immediately signals that the current iteration is provisional and lacks essential features.

Here’s an overall review summary based on the current website:

  • Website Design and Functionality: The site is extremely minimalistic, essentially serving as a placeholder. It provides very limited information and offers no robust search or browsing capabilities for available properties. This lack of detail is a significant drawback for anyone looking to rent.
  • Information Availability: Beyond a brief welcome message and contact details, there’s a severe shortage of comprehensive information regarding their “quality Private Rental homes,” “well-established neighbourhoods across London,” or even the terms and conditions of their services. This absence creates uncertainty for potential renters.
  • User Experience (UX): The user experience is poor due to the sparse content. There’s no intuitive navigation, no property listings with photos or floor plans, and no direct application process. Users are funneled towards external contact methods, which can be inefficient.
  • Transparency: While they provide contact information and mention their affiliation with L&Q, the lack of detailed property information, pricing, or transparent processes diminishes overall trust. The “new website coming soon” message, while honest, suggests an unfinished product.
  • Contact Options: They offer an email address ([email protected]) and a phone number (0345 0340 222). While these are standard, the reliance on these methods due to a bare-bones website indicates a significant digital gap. The separate “Resident Portal” link suggests existing residents have a dedicated, albeit external, platform.
  • Security: The “Resident Portal” links to a securerc.co.uk subdomain, indicating an outsourced or separate secure environment for resident services. This is a common practice, but it further highlights the limited functionality of the main metraliving.co.uk domain. The WHOIS data confirms the domain is registered with 123-Reg Limited and has a valid SSL certificate, which is standard for online presence. However, the lack of interactive features means there’s little data submission on the main site itself, reducing immediate security concerns related to data input on this specific domain.
  • Ethical Considerations (from an Islamic Perspective): The core business of private rental homes is permissible in Islam, provided the rental agreements are just, clear, and free from Riba (interest) or any exploitative clauses. As the website doesn’t detail the rental agreements, it’s impossible to fully assess this. However, the service itself, providing homes for rent, aligns with facilitating essential needs. The lack of detailed information on the website, while not inherently unethical, does raise questions about transparency in dealings, which is highly valued in Islamic commercial ethics.

The current metraliving.co.uk domain functions more as an online business card than a fully operational property rental platform. For potential tenants, this means limited ability to browse properties or understand services without direct contact. For Metra Living, it’s a missed opportunity to showcase their offerings digitally. The explicit mention of a “new website coming soon” suggests they are aware of these limitations and are working to address them. Until then, users should be prepared for a manual process of inquiry rather than an immediate online browsing experience. For any significant decision, users would need to conduct further research and direct communication with Metra Living.

Here are some alternatives for property rentals and housing in the UK, focusing on ethical and transparent services, bearing in mind that direct rental platforms are usually not forbidden if they are ethical in their dealings and operations: metraliving.co.uk Trustpilot Reviews Overview

  • Rightmove: The UK’s largest online property portal, offering a vast selection of homes for sale and rent from various agents.

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    • Key Features: Extensive search filters, property alerts, detailed listings with photos and floor plans, agent contact details.
    • Average Price: Free for users to browse; agents pay for listings.
    • Pros: Comprehensive, user-friendly, wide range of options, strong market presence.
    • Cons: Not a direct landlord, relies on third-party agents.
  • Zoopla: Another leading property website in the UK, similar to Rightmove, offering rentals, sales, and property market insights.

    • Key Features: Property valuations, local area guides, search by school catchment, detailed listings.
    • Average Price: Free for users; agents pay for listings.
    • Pros: Good interface, useful market data, comprehensive listings.
    • Cons: Similar to Rightmove, dependent on agents for listings.
  • OpenRent: A direct landlord-to-tenant platform that cuts out traditional letting agents, often leading to lower fees for tenants and landlords.

    • Key Features: Direct communication with landlords, no agency fees, online tenancy agreement creation.
    • Average Price: Free for tenants; landlords pay a fixed fee to list.
    • Pros: Transparent process, no hidden fees, direct contact.
    • Cons: Fewer properties than larger portals, requires more proactive engagement from tenants.
  • Gumtree Property: A classifieds website with a large property section, often featuring direct landlord listings, house shares, and rooms to rent.

    • Key Features: Wide variety of listings, direct contact with landlords/flatmates, diverse price ranges.
    • Average Price: Free to browse and list.
    • Pros: Good for finding unique or budget-friendly options, direct dealing.
    • Cons: Less structured, higher potential for scams (requiring caution), variable quality of listings.
  • SpareRoom: Specialises in flatshares and rooms to rent, ideal for individuals looking for shared accommodation in urban areas. metraliving.co.uk Terms & Conditions Summary

    • Key Features: Roommate matching, detailed profiles, “Early Bird” access to new listings.
    • Average Price: Free for basic use; premium features available for a fee.
    • Pros: Excellent for finding housemates, comprehensive search for shared living.
    • Cons: Primarily for shared accommodation, not full properties.
  • OntheMarket: A property portal that aims to provide a simpler, less cluttered experience, often listing properties 24 hours or more before other portals.

    • Key Features: Emphasis on quality listings, “new and exclusive” properties.
    • Average Price: Free for users; agents pay for listings.
    • Pros: Potentially early access to listings, cleaner interface.
    • Cons: Smaller inventory compared to Rightmove or Zoopla.
  • Local Housing Associations/Councils: For social housing or affordable rent options, directly contacting local housing associations or council housing departments can be a viable and ethical route. While not a single website, these entities often have their own portals.

    • Key Features: Focus on affordable housing, support for vulnerable individuals, community-oriented.
    • Average Price: Varies, often below market rate.
    • Pros: Ethical focus, potentially more stable tenancies, community support.
    • Cons: Strict eligibility criteria, long waiting lists, limited availability.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Is metraliving.co.uk Legit?

Read more about metraliving.co.uk:
Is metraliving.co.uk Legit?
metraliving.co.uk Terms & Conditions Summary
metraliving.co.uk Trustpilot Reviews Overview

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