Linkly – Link Building Network Customer Support Review

When you’re relying on a tool for something as crucial as link building, good customer support can make all the difference. For Linkly – Link Building Network, the feedback on customer support is somewhat mixed, but generally leans positive.

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The Positive Experiences

Many users have had good things to say about Linkly’s support:

• Responsiveness: Several reviews highlight the responsiveness of the support staff. Users have mentioned that issues they’ve had were “promptly sorted”.
• Helpful and Knowledgeable: Beyond just fixing bugs, some users have noted that the founder and support team provide valuable advice on improving SEO strategies, even beyond just using Linkly itself. This suggests a deeper understanding of the field, which is reassuring.
• Engagement: The Linkly team, including the founder, has been seen actively responding to reviews and feedback on platforms like AppSumo, addressing concerns and offering solutions. This level of engagement can build trust and show a commitment to user satisfaction.
• Guidance on Platform Use: If users find the interface confusing, Linkly’s support is reportedly available to guide them on how to better understand and utilize the tool.

Areas Where Users Have Faced Challenges

While the positive experiences are common, some users have reported issues:

• Ignored Tickets/Unresponsiveness: A few users have specifically mentioned submitting support tickets that were ignored for an extended period, leading to frustration. This suggests that while responsiveness is generally good, there might be occasional gaps or delays.
• “Attitude” Concerns: One AppSumo review from early 2025 specifically mentioned being “not happy with the attitude of the responses,” describing them as showing “arrogance and a lack of understanding of customer service”. While the founder later clarified their intention was to be helpful, this highlights that communication style can sometimes be a point of contention.
• Delayed Bug Fixes: One user noted a bug (duplicate links in the vault) that remained unfixed for over a month, despite the creator acknowledging it. The founder explained this was due to database-level changes, which can be complex, but it still impacted the user’s experience.

Overall Impression

Based on these mixed signals, Linkly’s customer support seems to be generally good, with many users having positive, helpful interactions. The team appears committed to engaging with users and improving the platform. However, like with any service, individual experiences can vary, and there might be occasional hiccups or communication issues. If you encounter a problem, it seems that persistence and clear communication with their support channels (email, site chat) would be the way to go.

Read more about Linkly – Link Building Network Review:
Linkly – Link Building Network Review & First Look
How Does Linkly – Link Building Network Work?
Linkly – Link Building Network Pricing
Is Linkly – Link Building Network Legit?
Linkly – Link Building Network: Pros & Cons
Linkly – Link Building Network Alternatives
Does Linkly – Link Building Network Work?
Is Linkly – Link Building Network Worth It?
Linkly – Link Building Network Dashboard Overview

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