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What is GetButton.io?

GetButton.io is a lightweight and easy-to-install chat widget tool that allows businesses to add a floating button to their website. This button enables website visitors to instantly connect with the business through various messaging platforms like WhatsApp, Facebook Messenger, Telegram, Viber, and also includes an AI chatbot.

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How does GetButton improve customer support?

GetButton improves customer support by providing instant communication channels directly on your website. Its key feature, the ChatGPT-powered AI chatbot, can automate up to 90% of routine inquiries, answer questions 24/7, and guide visitors to information, significantly reducing the workload on your human support team.

Is GetButton difficult to install for non-technical users?

Not at all! GetButton is designed for no-code integration. You can add the chat button to your site in under 2 minutes by simply copying and pasting a small embed code into your website’s <body> section. No developers are needed.

What messaging apps does GetButton support?

GetButton supports a wide range of popular messaging applications, including WhatsApp, Facebook Messenger, Telegram, Viber, Line, Snapchat, VKontakte, SMS, email, and phone calls. It also offers a custom contact form and the ability to add custom links. GetButton vs Callbell: Which Is Better?

Can I customize the appearance of the GetButton widget?

Yes, GetButton offers extensive customization options. You can change the color, size, and position of the main button, add a custom call-to-action message, enable a greeting message with your company logo, and even choose where the widget appears (e.g., on mobile, desktop, or specific pages).

Does GetButton offer a free plan?

Yes, GetButton has a “Free Forever Plan” which is great for getting started or for small needs. However, it’s worth noting that some advanced features and higher limits are typically part of their paid subscription plans or lifetime deals.

Can the GetButton AI chatbot be trained on my website’s content?

Absolutely! A major advantage of the GetButton AI chatbot is its ability to be trained on your specific website content, including URLs, PDFs, and FAQs. This ensures the AI provides highly relevant and accurate answers tailored to your business.

Are there any known complaints about GetButton?

Some common complaints have included users feeling that the “free plan” is too limited, leading to a quick need for a paid subscription. There have also been mixed reviews regarding customer support responsiveness, although many users report positive experiences. A few isolated reports mention potential website slowdowns, which the developer addresses as asynchronous loading.

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