Struggling to remember if you canceled that NordVPN subscription? You’re definitely not alone. We’ve all been there – signed up for a service, used it for a bit, then life gets in the way, and suddenly you get a billing notification for something you meant to ditch weeks ago. But don’t sweat it! Getting things sorted with NordVPN is usually pretty straightforward, especially if you act fast.

To quickly resolve a forgotten NordVPN cancellation and potential refund, first, log into your Nord Account on their website, go to the “Billing” section, and immediately turn off auto-renewal. If you’re within 30 days of the purchase date or a recent auto-renewal for specific regions, contact NordVPN customer support via live chat or email right away to request a refund. If you subscribed via an app store Apple, Google Play, you’ll need to cancel and request a refund directly through that store’s subscription settings. You can often still use the service until the end of your current billing cycle, even after canceling auto-renewal.

NordVPN is a massive player in the VPN world, with over 14 million users globally. While it’s known for its robust security, fast speeds, and servers in 111 countries, sometimes you just need to move on, or maybe your needs have changed. Many users appreciate their strong privacy policy and the fact that they don’t log your online activity. So, if you’re looking to part ways, or just got charged unexpectedly, let’s walk through exactly what you need to do, step by step, to cancel your NordVPN subscription and understand your refund options.

Table of Contents

Why You Might Be Cancelling Your VPN

Listen, even if a VPN is top-tier like NordVPN, which is consistently ranked among the best, things change. Maybe you’re not traveling as much as you thought, or you found a different service that fits a very specific niche you now need. Perhaps you initially signed up for a specific purpose – like streaming content from another region or securing public Wi-Fi – and that need isn’t there anymore. Or, let’s be real, sometimes you just want to trim down your monthly expenses, and a VPN might be on the chopping block. Whatever your reason, cancelling should be easy, and NordVPN generally makes it so.

NordVPN’s Refund Policy: What You Absolutely Need to Know

This is probably the most crucial part if you’ve forgotten to cancel and are hoping to get your money back. NordVPN has a 30-day money-back guarantee. This is like their “no questions asked” period. If you cancel your subscription and request a refund within 30 days of your initial purchase, you are eligible for a full refund. This guarantee applies to all their plans – monthly, yearly, or two-year subscriptions.

However, there are some important details to remember:

Eligibility for a Refund

Initial Purchase Only: The 30-day money-back guarantee generally applies to your first purchase of a NordVPN subscription. If you try to get a refund for a renewed subscription after the initial 30 days, you might be out of luck, unless specific local laws apply.
Time is of the Essence: You must request the refund within those 30 days. Just canceling the auto-renewal isn’t enough to trigger a refund. You need to contact their customer support directly to make that refund request.
Where You Purchased Matters: This is a big one.
- Directly from NordVPN’s Website: If you bought your subscription directly through the NordVPN website, you’ll contact NordVPN customer support for the refund. This is the most straightforward scenario.
- Apple App Store or Amazon Appstore: If you purchased through Apple’s App Store or Amazon’s Appstore, NordVPN cannot directly process your refund. You’ll need to contact Apple Support or Amazon Support directly to request your refund, as their policies will apply.
- Google Play Store: For subscriptions purchased via the Google Play Store, you can often request a refund through NordVPN’s customer support. Additionally, if the payment was made within the last 48 hours, you might be able to request a refund directly from your Google Play account.
- Third-Party Retailers/Gift Cards: If you bought NordVPN from a physical store, another online shop, or used a gift card, you’ll need to contact that retailer directly for refund inquiries.

Exceptions to the Refund Policy

While the 30-day guarantee is pretty solid, there are a few scenarios where getting a refund might be trickier:

How to Cancel Fn Lock: Take Back Control of Your Keyboard!

After 30 Days: If you cancel after the 30-day money-back guarantee period, you typically won’t be eligible for a refund. You’ll still have access to the service until the end of your current billing cycle, but you won’t get your money back for the unused portion.
Renewed Subscriptions with some exceptions: As mentioned, the guarantee usually doesn’t cover renewals. However, if you’re in specific regions like Germany, the Netherlands, or the United Kingdom, and your subscription longer than one month was renewed after March 1, 2022, you might be eligible for a full refund if requested within 30 days of the renewal charge, or a pro-rata partial refund for the unused period if requested after 30 days. This is a specific legal provision, so it’s good to be aware of.
Cryptocurrency Payments: Refunds for crypto payments are usually made in the same cryptocurrency, or another if the original becomes impractical.
Prepaid Cards/Gift Cards: Refunds might not be supported if the card provider doesn’t allow it.

The bottom line is: if you want a refund, don’t just cancel auto-renewal. Contact support.

How to Cancel Your NordVPN Subscription

Alright, let’s get into the nitty-gritty of stopping those recurring payments. The method depends on where you originally signed up.

On the NordVPN Website Manual Payment/Credit Card

This is the most common scenario if you purchased directly from NordVPN. Fc vpn دانلود

Log into Your Nord Account: Head over to the NordVPN website and log in using your email address and password. If you forgot your password, use the “Forgot password?” option to reset it.
Navigate to “Billing”: Once logged in, look for “Billing” on the left-hand menu. Click on it.
Find “Subscriptions” and “Auto-renewal”: In the “Billing” section, you’ll see your subscription information. Look for a section related to “Subscriptions” or “Auto-renewal.”
Click “Manage” or “Cancel”: You should see an option to “Manage” or directly “Cancel” next to the “Auto-renewal” status. Click on it.
Confirm Cancellation: You’ll likely be asked to confirm your decision and maybe provide a reason for canceling. Follow the prompts and click “Cancel auto-renewal.”
Confirmation: Your auto-renewal status should now change to “Off.” You’ll usually receive a confirmation email from NordVPN. Keep this email for your records.

What this does: This stops your subscription from automatically renewing for another billing cycle. You’ll still have access to NordVPN’s services until the current paid period expires.

Through Google Play Store Android

If you signed up on your Android device via the Google Play Store, the cancellation needs to happen there.

Open Google Play Store: Launch the Google Play Store app on your Android device.
Tap Your Profile Icon: In the upper-right corner, tap on your profile icon.
Go to “Payments & subscriptions”: Select this option from the menu.
Tap “Subscriptions”: This will show you a list of your active subscriptions.
Select NordVPN: Find NordVPN in the list and tap on it.
Tap “Cancel subscription”: Follow any on-screen instructions to confirm the cancellation. You might be asked to select a reason.

Important: This only cancels future renewals. If you’re within the 30-day money-back guarantee period and want a refund, you’ll still need to contact NordVPN customer support, or in some cases, Google Play support if it’s within 48 hours.

Through Apple App Store iOS/Mac with App Store Purchase

For those who purchased their NordVPN subscription on an iPhone, iPad, or Mac via the Apple App Store:

Open Settings: On your iOS device, go to the “Settings” app.
Tap Your Profile Icon: Tap on your name/profile icon at the very top.
Tap “Subscriptions”: This will show you all your active subscriptions.
Select NordVPN: Locate NordVPN in the list and tap on it.
Tap “Cancel Subscription”: Follow the prompts to confirm.

Crucial Note for Apple Users: Cancelling here only stops future auto-renewals. If you want a refund, you must contact Apple Support directly, as NordVPN cannot process refunds for App Store purchases. This is a significant difference from Google Play. How to Cancel Your Norton VPN Free Trial (and Avoid Charges!)

Via Amazon Appstore

Similar to Apple, if you got your subscription through the Amazon Appstore, you’ll need to go through Amazon.

Contact Amazon Support: Reach out to Amazon directly to manage and cancel your subscription, and to inquire about refunds.

For Cryptocurrencies or Other Payment Methods

If you paid with cryptocurrency via a platform like CoinGate, or other less common methods, sometimes auto-renewal isn’t even a factor. For example, with crypto, your subscription might just expire naturally if you don’t manually extend it. However, it’s always best to log into your Nord Account and check the “Billing” section to confirm your auto-renewal status. If you believe you’re due a refund, reaching out to NordVPN support is still your best bet.

How to Request a NordVPN Refund

Cancelling auto-renewal is only half the battle if you’re seeking your money back. Remember that 30-day window! Cancel My Norton VPN: Your Complete Guide to Stopping Auto-Renewal and Turning It Off

Step-by-Step Refund Process

Cancel Auto-Renewal First: As outlined above, make sure you’ve already turned off auto-renewal for your subscription.
Contact NordVPN Customer Support: This is where you actively request your refund. NordVPN offers two primary ways to do this:
- Live Chat Recommended for speed: Go to NordVPN’s support page support.nordvpn.com and look for the chat icon, usually in the lower right corner. Live chat is generally the fastest way to get a response.
- Email: You can also send an email to [email protected]. Be sure to use the email address associated with your NordVPN account and clearly state “Request for refund” in the subject line.
State Your Request: Clearly tell the customer support agent that you wish to cancel your subscription and request a refund based on their 30-day money-back guarantee.
- They might try to troubleshoot your issue or offer alternative solutions. You can politely decline if you’re set on canceling.
- Provide your account details email address or username, date of purchase, amount paid to help them quickly locate your subscription.
Follow Their Instructions: The support agent will likely send you a link to your Nord Account dashboard where you can process the refund for eligible payments. You’ll need to click on this link and verify your identity.
Confirm the Refund: On the dashboard, payments eligible for a refund will have a “Refund” button. Click it, select a reason for canceling your feedback helps them improve!, and confirm.

What to Expect After Requesting a Refund

Processing Time: Once the refund is confirmed, NordVPN typically processes it within 5-10 business days. The exact time can vary depending on your payment method and your bank’s processing times.
Loss of Access: Once the refund is issued, you will lose access to the NordVPN services for which you were refunded.
Confirmation: You should receive a confirmation email once the refund process is complete, and the status on your dashboard will change to “Refunded.”

What Happens After You Cancel?

So, you’ve successfully navigated the cancellation maze. What next?

Service Continues for now: If you only canceled auto-renewal, you can usually continue using NordVPN until the very last day of your current paid subscription period. This means you don’t immediately lose access, which is nice if you still need it for a few more days.
No More Auto-Charges: The main thing is that you won’t be charged for the next billing cycle. This is the goal when you forgot to cancel – preventing future unwanted payments.
Data Retention: NordVPN has a strict no-logs policy, meaning they don’t store information about your online activity. They retain only a limited amount of personal information as required by law or to prevent fraud. If you have a NordVPN bundle that includes NordLocker or NordPass, remember to back up any data you have stored there before your access fully expires.

Tips to Avoid Forgetting to Cancel Next Time

We’re all busy, but a little planning can save you headaches and money!. How to Cancel Your EVgo Plan Without a Hitch

Set Calendar Reminders: This is probably the easiest and most effective tip. As soon as you sign up for any subscription with a trial or a plan you might not keep long-term, put a reminder on your calendar for a few days before the renewal date. Set it to repeat if it’s an annual thing.
Use Subscription Management Apps: There are many apps designed to help you track all your subscriptions. They can send you notifications before a renewal is due.
Review Bank Statements Regularly: Make it a habit to glance through your bank or credit card statements each month. Unexpected charges often stand out.
Keep a Running List: A simple spreadsheet or note on your phone listing all your recurring subscriptions, their renewal dates, and how you pay for them can be incredibly helpful.
Consider Shorter Plans Initially: If you’re unsure about a service, sometimes opting for a monthly plan first, even if it’s slightly more expensive per month, gives you more flexibility to cancel without a large financial commitment. Then, if you love it, you can switch to a longer, cheaper plan.

Cancelling a subscription, especially one you forgot about, can feel like a chore, but with NordVPN, the process is generally transparent, and their customer support is there to guide you. The key takeaway is to act within that 30-day money-back guarantee window if you want a full refund and know where you purchased your subscription, as that dictates where you need to go for cancellation and refunds. Now you’re equipped to handle it like a pro!

Frequently Asked Questions

Can you cancel NordVPN after the free trial?

NordVPN doesn’t typically offer a traditional “free trial” but rather a 30-day money-back guarantee that functions like one. So, yes, you can “cancel” after this trial period by requesting a full refund within 30 days of your purchase. If you just meant to cancel auto-renewal before being charged, then yes, you can do that at any time, but you’ll only get a refund if it’s within that initial 30-day window.

How do you cancel a NordVPN subscription and get a refund?

To cancel your NordVPN subscription and get a refund, first, log into your Nord Account on the NordVPN website, go to the “Billing” section, and turn off auto-renewal. Then, and this is crucial for a refund, contact NordVPN customer support via live chat or email within 30 days of your initial purchase to formally request the refund. Remember, just canceling auto-renewal doesn’t automatically trigger a refund. Your Guide to Cancelling an EFT: A Digital Lifesaver!

How to cancel NordVPN subscription on phone iOS/Android?

If you purchased NordVPN through a mobile app store, you must cancel it there.
For Android Google Play Store: Open the Play Store app, tap your profile icon top right, go to “Payments & subscriptions,” then “Subscriptions,” select NordVPN, and tap “Cancel subscription.”
For iOS Apple App Store: Go to your iPhone’s “Settings,” tap your Apple ID/profile, select “Subscriptions,” find NordVPN, and tap “Cancel Subscription.”
Note that for Apple, you’ll need to contact Apple Support directly for any refund requests, as NordVPN cannot process them for App Store purchases.

Can you cancel a NordVPN subscription anytime?

Yes, you can cancel the auto-renewal of your NordVPN subscription at any time. This means you stop future charges. However, if you’re looking for a refund, you’re only guaranteed one if you request it within the first 30 days of your initial purchase due to their money-back guarantee. If you cancel after 30 days, you won’t receive a refund for the unused portion, but your service will typically continue until the end of the current billing cycle.

What happens if I forgot to cancel NordVPN before it renewed?

If you forgot to cancel and your NordVPN subscription has already renewed, your eligibility for a refund depends on when and where you purchased it. For most users, the 30-day money-back guarantee applies only to the initial purchase, not renewals. This means you likely won’t get a refund for a renewed period if you contact them after those initial 30 days. However, if you’re in Germany, the Netherlands, or the UK and it’s a longer subscription that renewed after March 1, 2022, you might be eligible for a full or pro-rata refund if requested within 30 days of the renewal charge. Your best course of action is to immediately cancel auto-renewal in your Nord Account and then contact customer support to explain your situation and see if any options are available.

Can You Cancel a VPN Anytime? Everything You Need to Know

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%

Very good0%

Average0%

Poor0%

Terrible0%

There are no reviews yet. Be the first one to write one.

Amazon.com: Check Amazon for Oops! Forgot to
Latest Discussions & Reviews:

BestFREE.nl

Oops! Forgot to Cancel Your NordVPN? Here’s How to Fix It (and Maybe Get Your Money Back!)