Justtiles.ie Reviews

Based on checking the website Justtiles.ie, it appears to be a legitimate and well-established online tile shop and warehouse based in the Republic of Ireland, specializing in professionally sourced tiling products and materials.

Their website presents them as a reputable supplier with over 30 years of experience in the tiling and fitting industry, positioning them as one of the top providers in the region for tiles, tiling materials, and various home renovation products.

This extensive experience suggests a deep understanding of the market and customer needs, aiming to provide quality products at reasonable prices for a wide range of applications.

The site highlights their membership in the National Tiling Association of Ireland, which adds a layer of credibility and suggests adherence to industry standards and best practices.

For anyone in Ireland looking to undertake a tiling project, whether a small DIY task or a large-scale renovation, Justtiles.ie positions itself as a go-to resource.

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They emphasize accessibility through their contact information, providing both a phone number 01 200 3030 and an email address [email protected] for customer queries.

The overall impression from their homepage is one of professionalism, experience, and a commitment to serving the local Irish market with quality tiling solutions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Justtiles.ie: A Deep Dive into Their Offerings

Justtiles.ie presents itself as a comprehensive solution for tiling needs in Ireland. With a stated 30 years of experience in the industry, they aim to be more than just a retailer. they want to be a trusted partner for both professional tilers and DIY enthusiasts. This section breaks down what sets them apart and what you can expect from their service.

Their Core Business Model and Experience

Justtiles.ie operates as both a tile warehouse and an online tile shop, providing a hybrid model that caters to various customer preferences. This dual approach means customers can potentially visit their physical location for a hands-on experience or conveniently browse and purchase from the comfort of their homes. Their stated “over 30 years of experience” is a significant selling point, implying a deep understanding of product quality, durability, and installation best practices.

• Established Expertise: Three decades in the industry is a testament to their longevity and ability to adapt to changing market demands. This extensive experience suggests they’ve encountered and solved a wide range of tiling challenges.
• Product Sourcing: Their emphasis on “professionally sourced tiling products and materials” indicates a focus on quality control and reliability. This is crucial for tiling, where the longevity and aesthetic appeal of the finished project heavily depend on the quality of materials used.
• Market Position: They claim to be “one of the Republic of Ireland’s top suppliers,” which, if true, speaks volumes about their market share and customer satisfaction. This status often comes from consistent delivery of quality and service.

Range of Products and Materials

Beyond just tiles, Justtiles.ie highlights a diverse inventory that extends to “various home renovation products.” This suggests they aim to be a one-stop-shop for projects that involve tiling, which often require more than just the tiles themselves.

• Tiles: While the website doesn’t explicitly list specific tile types on the homepage, given their specialization, it’s reasonable to expect a broad range including:
  • Ceramic Tiles: Known for their durability and versatility, suitable for walls and floors.
  • Porcelain Tiles: More dense and water-resistant than ceramic, ideal for high-traffic areas and outdoor use.
  • Natural Stone Tiles: Such as marble, granite, or travertine, offering unique aesthetics and high value.
  • Decorative Tiles: Including mosaics, patterned tiles, and feature tiles.
• Tiling Materials: Essential for any successful tiling project, these would likely include:
  • Adhesives: Different types for various tile materials and substrates e.g., rapid-set, flexible.
  • Grouts: Available in various colors and types e.g., standard, epoxy, anti-mould.
  • Primers: For preparing surfaces to ensure proper adhesion.
  • Sealers: To protect natural stone and porous tiles.
  • Levelling Compounds: To create a smooth and even surface before tiling.
• Home Renovation Products: This broader category could encompass items like:
  • Underfloor Heating Systems: Often integrated with tiling projects for comfort.
  • Wet Room Systems: Waterproofing membranes and trays for shower areas.
  • Tiling Tools: Cutters, trowels, spacers, sponges, and other essential equipment.
  • Trims and Edging: For a neat and professional finish.

Pricing and Value Proposition

The website states they provide “professionally-made tiling products for reasonable prices for all needs.” This indicates a commitment to affordability without compromising on quality, aiming to cater to both budget-conscious customers and those looking for premium options.

• Competitive Pricing: The term “reasonable prices” suggests they are mindful of market competitiveness. For consumers, this implies they are likely to find good value for money compared to other suppliers in the region.
• Value for Money: Given their experience, “professionally-made” products at fair prices can translate to significant long-term savings by reducing the need for premature repairs or replacements. Investing in quality materials initially can prevent costly issues down the line.
• Bulk Purchase Potential: As a “tile warehouse,” there’s a strong possibility they offer better pricing for larger quantities, which would be highly attractive to contractors, developers, or individuals undertaking extensive renovation projects.

Customer Support and Accessibility: Connecting with Justtiles.ie

A crucial aspect of any online or physical retail experience is the ease with which customers can get their questions answered and issues resolved. Waterpoloauthority.com Reviews

Justtiles.ie appears to prioritize direct communication, offering multiple channels for support.

Direct Contact Information

The homepage prominently displays two primary methods of contact: a phone number and an email address.

This direct approach is often preferred by customers who need immediate assistance or detailed product information.

• Phone Support: The number 01 200 3030 is clearly visible, suggesting a dedicated line for customer queries. Phone support is invaluable for urgent questions, technical advice on tiling, or checking stock availability. For many, speaking directly to a representative provides a level of reassurance that text-based communication cannot.
• Email Support: The email address [email protected] provides an alternative for less urgent inquiries, sending project plans, or attaching images for specific advice. Email is excellent for detailed questions that might require research or for documenting communications.
• Benefit for Consumers: Providing both phone and email options demonstrates a commitment to accessibility and caters to different communication preferences. It instills confidence that assistance is readily available when needed.

Query Resolution and Expert Advice

The website explicitly encourages customers to “send us an email or call us today” if they “need any queries answered about our products.” This highlights their willingness to engage directly with potential customers to clarify doubts and provide guidance.

• Product Knowledge: Given their 30 years of experience, it’s reasonable to expect their customer support team possesses in-depth knowledge about their products, installation techniques, and suitability for various applications. This expertise can be critical for customers making informed purchasing decisions.
• Project Guidance: Beyond just product specifics, they might offer advice on quantities needed, suitable adhesives, or even tips for specific tiling challenges. This consultative approach adds significant value, especially for DIY customers.
• Problem Solving: For any issues that may arise with orders, deliveries, or product defects, clear contact channels are vital for efficient resolution. Prompt and effective customer service can significantly enhance the overall customer experience.

Importance of After-Sales Support

While the homepage focuses on pre-sales inquiries, the ease of contact also suggests they would likely handle after-sales support efficiently. Themansfieldgroup.com Reviews

Good after-sales service is paramount for customer satisfaction and repeat business.

• Order Tracking: Though not explicitly mentioned, clear communication channels would be essential for customers to inquire about the status of their orders.
• Returns and Exchanges: Should there be a need for returns or exchanges, easily accessible customer service ensures a smoother process.
• Warranty Information: For specific products, customers might have questions about warranties, and the ability to contact the company directly is key.

Credibility and Trust: The National Tiling Association of Ireland

For businesses, especially those in the construction and home improvement sectors, affiliations with industry bodies significantly bolster credibility.

Justtiles.ie proudly states, “We are proud members of the National Tiling Association of Ireland.” This is a strong indicator of their commitment to professional standards.

What NTAI Membership Signifies

Membership in a national association like the National Tiling Association of Ireland NTAI isn’t merely a logo.

It often implies adherence to certain benchmarks, codes of practice, and a commitment to industry best practices. Parafin.com Reviews

• Adherence to Standards: Professional associations typically have guidelines for quality of work, ethical conduct, and product standards. Membership suggests Justtiles.ie aligns itself with these recognized norms. For customers, this offers an assurance of quality and reliability.
• Professional Development: Members of such associations often engage in continuous professional development, staying updated with the latest tiling techniques, materials, and industry innovations. This means Justtiles.ie is likely employing modern methods and offering contemporary solutions.
• Reputation and Accountability: Being part of a recognized body can mean there’s a mechanism for accountability. While not a guarantee, it suggests a level of scrutiny that individual, un-affiliated businesses might not face. This can be reassuring for consumers looking for trustworthy suppliers.
• Industry Recognition: The NTAI is a recognized authority within the Irish tiling sector. Their endorsement of Justtiles.ie through membership can be seen as a mark of industry respect and confidence in their operations.

Benefits for the Customer

For the average customer looking to purchase tiles and related materials, this membership translates into several tangible benefits.

• Increased Confidence: Knowing that a supplier is part of a national association can significantly increase a customer’s confidence in making a purchase. It acts as an independent stamp of approval.
• Quality Assurance: While not a direct guarantee of every single product’s quality, it suggests that the company operates with a commitment to providing high-standard materials and services.
• Peace of Mind: When embarking on a home renovation project, peace of mind is invaluable. Dealing with a reputable, industry-affiliated supplier reduces potential risks and ensures a smoother process.
• Access to Expertise: Companies part of such associations often have access to a broader network of industry experts. This means that any complex queries or challenges a customer faces might be handled with deeper, more informed insights.

Beyond Membership: Signs of a Reputable Business

While NTAI membership is a great sign, other factors on the homepage also subtly point towards a reputable business.

• Clear Contact Information: As discussed, easily accessible phone and email contacts are hallmarks of transparency.
• Established History: “Over 30 years of experience” is a strong indicator of stability and a proven track record.
• Focus on Professionalism: The repeated use of terms like “professionally sourced” and “professionally-made” underscores their commitment to quality.

Local Focus and Community Engagement: “We ❤ Shopping Local”

The phrase “We ❤ Shopping Local | Optimised by GetLocal.ie” prominently displayed on Justtiles.ie’s homepage isn’t just a catchy tagline. it signals a clear commitment to supporting the local Irish economy and community. This strategic alignment offers several advantages and insights into their operational philosophy.

The Philosophy Behind “Shopping Local”

The “Shop Local” movement has gained significant traction globally, and especially in countries like Ireland, where supporting domestic businesses is seen as vital for economic resilience and community well-being.

• Economic Impact: When consumers choose to buy from local businesses like Justtiles.ie, the money often circulates within the local economy. This means more jobs, local investments, and a stronger community. It’s a direct contrast to large multinational corporations where profits might be repatriated.
• Community Building: Local businesses often have a deeper connection to their communities. They are typically owned and operated by local residents, leading to a more personalized service and a vested interest in the community’s prosperity. This fosters a sense of belonging and mutual support.
• Reduced Environmental Footprint: Local sourcing and distribution can potentially lead to a smaller carbon footprint compared to businesses that rely heavily on international supply chains. While not explicitly stated for Justtiles.ie, it’s a general benefit associated with local shopping.
• Unique Offerings: Local businesses often offer products or services that are more tailored to the specific needs and tastes of the local market, as opposed to generic offerings from larger chains.

Partnership with GetLocal.ie

The mention of “Optimised by GetLocal.ie” is a specific detail that further cements Justtiles.ie’s commitment to this philosophy. GetLocal.ie appears to be a platform or service dedicated to promoting and optimizing local businesses in Ireland. Casemonkey.co.uk Reviews

• Visibility for Local Businesses: By partnering with such a platform, Justtiles.ie likely gains enhanced visibility among consumers who are actively seeking to support local enterprises. This expands their reach within their target demographic.
• Digital Presence Enhancement: “Optimised by” suggests that GetLocal.ie assists local businesses in improving their online presence, potentially through SEO, localized marketing strategies, or user experience enhancements. This helps Justtiles.ie compete effectively in the digital space.
• Shared Values: This partnership underscores a shared value system focused on promoting and sustaining local commerce. It tells customers that Justtiles.ie isn’t just saying they support local. they are actively engaging with initiatives that do so.

Implications for the Customer

For customers, this local focus can translate into several benefits:

• Personalized Service: Local businesses often pride themselves on a more personal touch and better understanding of local needs and tastes.
• Easier Logistics: For an Irish customer, ordering from an Irish supplier like Justtiles.ie likely means faster delivery times, potentially lower shipping costs, and easier handling of returns or exchanges within the country.
• Trust and Reliability: There’s often a greater sense of trust when dealing with a local business, as they are part of the same community and are generally more accessible for direct engagement.
• Supporting the Economy: Customers who prioritize ethical consumption or wish to contribute directly to their national economy will find Justtiles.ie’s local focus appealing. They are not just buying tiles. they are investing in their community.

Navigating the Online Shop: User Experience and Features

While the homepage offers a glimpse, the true test of an e-commerce site lies in its “Shop Now” functionality.

A well-designed online shop is critical for converting interest into sales.

Based on the “Shop Now” prompt, one would expect a streamlined user experience.

Expected User Interface UI and User Experience UX

A successful online tile shop needs to be intuitive, visually appealing, and efficient. Techreport.com Reviews

• Intuitive Navigation: Customers should be able to easily find what they’re looking for, whether by tile type ceramic, porcelain, natural stone, by room bathroom, kitchen, outdoor, by color, by size, or by price range. Dropdown menus, clear categories, and a robust search bar are essential.
• High-Quality Product Images: Tiles are highly visual products. The online shop should feature multiple high-resolution images from various angles, potentially including lifestyle shots to demonstrate how the tiles look in a real setting.
• Detailed Product Descriptions: Each product listing should include comprehensive information:
  • Material: Ceramic, porcelain, natural stone, etc.
  • Dimensions: Length, width, thickness in mm.
  • Finish: Matte, glossy, polished, textured, anti-slip.
  • Application: Floor, wall, indoor, outdoor, wet areas.
  • Durability Rating: PEI rating for ceramic/porcelain, hardness for natural stone.
  • Pack Size/Coverage: How many tiles per box, and the square meter coverage.
  • Price: Per tile, per square meter, or per box.
• Filtering and Sorting Options: To help customers narrow down their choices from a potentially vast inventory, filters for color, size, price, finish, brand, and application are crucial. Sorting by price low to high, high to low, popularity, or new arrivals also enhances usability.

Essential E-commerce Features

Beyond basic browsing, a modern online shop like Justtiles.ie would likely incorporate several features to enhance the purchasing process.

• Shopping Cart and Checkout Process: A clear and secure checkout flow is paramount. This includes:
  • Transparent Pricing: No hidden fees.
  • Shipping Options: Clear details on delivery costs and estimated times.
  • Multiple Payment Methods: Credit/debit cards, potentially PayPal, or other local payment gateways.
  • Order Confirmation: Email confirmations with order details and tracking information.
• Account Creation: Allowing customers to create an account enables:
  • Order History: Easy access to past purchases.
  • Saved Addresses: Faster checkout for future orders.
  • Wishlists: For saving products of interest for later.
• Customer Reviews and Ratings: While not explicitly mentioned on the homepage, integrating customer reviews on product pages can significantly influence purchasing decisions by building trust and providing social proof.
• “Calculate My Tiles” Feature: Many tile websites offer a calculator where users can input their room dimensions to estimate the number of tiles needed, plus a percentage for wastage. This is an incredibly helpful tool for consumers.
• Sample Ordering: For products like tiles, seeing a small sample in person can be crucial before committing to a large order. An option to order samples often for a small fee or just shipping cost is a valuable feature.
• Returns and Refund Policy: Clear, easily accessible information on returns, exchanges, and refunds is essential for consumer confidence and compliance.

Performance and Security Considerations

• Website Speed: A fast-loading website is crucial for user retention. Slow pages lead to abandonment.
• Mobile Responsiveness: Given that a significant portion of online browsing occurs on mobile devices, the site must be fully responsive and provide an optimal experience across smartphones and tablets.
• Security SSL Certificate: An SSL certificate is non-negotiable for any e-commerce site, indicated by “https://” in the URL and a padlock icon. This encrypts data and protects customer information during transactions.

Tiling Projects and Applications: Who Benefits from Justtiles.ie?

Justtiles.ie positions itself as a supplier for “all needs,” suggesting a broad appeal to various customer segments and project types.

Their extensive experience of “over 30 years” further implies they have catered to a diverse range of tiling applications.

Residential Tiling Projects

The majority of their customer base would likely be individuals undertaking home renovation or new build projects.

This category encompasses a wide array of tiling needs within a residential setting. Urbanlegacy.us Reviews

• Bathrooms: This is arguably the most common area for tiling, requiring water-resistant and often non-slip tiles for floors, and aesthetically pleasing tiles for walls, showers, and wet rooms. Justtiles.ie would be a go-to for ceramic, porcelain, and mosaic options.
• Kitchens: Kitchens benefit from durable, easy-to-clean tiles for splashbacks, floors, and sometimes countertops. Porcelain, ceramic, and even natural stone with proper sealing are popular choices.
• Hallways and Living Areas: High-traffic areas like hallways benefit from hard-wearing porcelain or natural stone tiles. For living areas, larger format tiles can create a contemporary look.
• Bedrooms: While less common, some homeowners opt for tiles in bedrooms, especially in warmer climates or for specific design aesthetics.
• Outdoor Areas: Patios, balconies, and garden paths require frost-resistant, non-slip outdoor porcelain tiles. Justtiles.ie’s range would likely include suitable options for these applications.
• DIY Enthusiasts: Individuals looking to tackle tiling themselves would find value in their product range, potentially with guidance from their customer support.

Commercial Tiling Projects

Beyond residential, their status as a “tile warehouse” and “top supplier” suggests they also cater to commercial clients, who often have larger volume requirements and specific performance needs.

• Retail Spaces: Shops and showrooms require highly durable, aesthetically pleasing tiles that can withstand heavy foot traffic and provide a specific brand image.
• Offices: Office environments might use tiles in reception areas, common spaces, or restrooms, prioritizing durability, ease of maintenance, and professional aesthetics.
• Restaurants and Cafes: These venues require tiles that are not only durable but also easy to clean, slip-resistant, and compliant with hygiene standards.
• Hotels and Hospitality: From lobbies to guest bathrooms, hotels demand high-quality, long-lasting, and visually appealing tiles that contribute to the overall guest experience.
• Industrial Settings: Warehouses or light industrial units might require robust, heavy-duty tiles that can withstand significant loads and chemical exposure.
• Public Buildings: Schools, hospitals, and leisure centers have strict requirements for durability, hygiene, and safety e.g., anti-slip properties.

Specialized Tiling Needs

Justtiles.ie’s extensive experience also means they likely cater to more niche or specialized tiling applications.

• Underfloor Heating Systems: Tiling is often paired with underfloor heating. A comprehensive supplier would offer or advise on suitable tiles that conduct heat efficiently.
• Wet Rooms: Specialized waterproofing and drainage systems are needed for wet rooms, and suppliers often provide or recommend the necessary kits and suitable tiles.
• Accessibility Tiling: For public or private spaces requiring accessibility features, specific anti-slip tiles or tactile warning tiles might be stocked.
• Historical Renovation: For older properties, specific tile styles or materials might be required to match historical aesthetics, and an experienced supplier could guide on suitable options.

Future Outlook and Market Trends in the Tiling Industry

For a business like Justtiles.ie, with “over 30 years of experience,” staying abreast of these trends is crucial for continued success.

Key Market Trends

• Large Format Tiles: The demand for larger tiles e.g., 60x60cm, 120x60cm, or even slab sizes continues to grow. These offer fewer grout lines, creating a more seamless and expansive look, particularly popular in modern interiors.
• Wood-Effect and Stone-Effect Porcelain: Advancements in digital printing technology have made porcelain tiles that mimic natural wood and stone incredibly realistic. They offer the aesthetic appeal of natural materials with the durability and low maintenance of porcelain, making them highly popular for both floors and walls.
• Sustainable and Eco-Friendly Tiles: There’s a rising consumer demand for products with a lower environmental impact. This includes tiles made from recycled materials, those produced with energy-efficient processes, or those with low VOC emissions.
• Textured and 3D Tiles: Beyond flat surfaces, textured tiles and those with three-dimensional patterns are gaining popularity, adding tactile interest and depth to walls and feature areas.
• Patterned and Geometric Tiles: From intricate traditional patterns to bold geometric designs, patterned tiles are being used to create focal points and inject personality into spaces, particularly in smaller areas like bathrooms and utility rooms.
• Subway Tiles with a Twist: While classic subway tiles remain popular, there’s a trend towards variations in size, color, finish e.g., handmade look, bevelled edges, and laying patterns e.g., vertical stack, herringbone.
• Outdoor Living Spaces: The desire to extend living areas outdoors has driven demand for durable, frost-proof, and anti-slip outdoor porcelain tiles, often in thicker formats e.g., 20mm.
• Smart and Functional Tiles: While still emerging, future trends could see the integration of smart technologies into tiles, such as embedded heating elements, lighting, or even conductive properties.

Impact on Justtiles.ie

For Justtiles.ie, embracing these trends means:

• Inventory Adaptation: Continuously updating their product catalog to include the latest and most sought-after tile types, sizes, and finishes. This ensures they remain relevant and competitive.
• Supplier Relationships: Maintaining strong relationships with manufacturers who are at the forefront of tile innovation.
• Expert Knowledge: Their 30 years of experience provides a strong foundation, but staff training on new materials and installation techniques is vital. This enables them to provide informed advice to customers on emerging trends.
• Marketing and Showcasing: Effectively showcasing new trends on their website and potentially in their warehouse showroom, using high-quality imagery and descriptions.
• Sustainability Focus: Highlighting any eco-friendly products or sustainable practices they employ, catering to the growing environmentally conscious consumer base.

Longevity and Future Growth

Given their established presence and membership in the NTAI, Justtiles.ie appears well-positioned to leverage these trends. Cardaddys.co.uk Reviews

Their dual online and warehouse model provides flexibility, allowing them to serve a wide customer base efficiently.

As the Irish construction and renovation markets continue to grow, a reputable and adaptable tile supplier like Justtiles.ie can look forward to sustained demand.

The key will be their ongoing commitment to quality, customer service, and staying ahead of the curve in terms of product offerings and industry best practices.

Comparative Advantages: Why Choose Justtiles.ie?

In a competitive market, understanding a business’s unique selling propositions USPs is key to making an informed decision.

Based on the information available on their homepage, Justtiles.ie highlights several factors that set them apart from potential competitors in the tiling industry in Ireland. Roostermoney.com Reviews

1. Decades of Experience 30+ Years

This is perhaps their strongest card.

In an industry where precision and durability are paramount, experience translates directly into expertise and reliability.

• Proven Track Record: Longevity in business is often a testament to consistent customer satisfaction and sound business practices. Companies that don’t deliver quality rarely last this long.
• Established Supplier Network: Over three decades, they would have cultivated strong relationships with manufacturers, likely ensuring access to high-quality products and potentially better pricing.
• Problem-Solving Capability: Experience equips them to anticipate and solve issues before they become major problems for customers, from material suitability to installation advice.

2. Comprehensive Product Range

They claim to be a supplier of “tiles, tiling materials and various home renovation products,” indicating a holistic approach.

• One-Stop Shop: For customers, this means less time and effort spent sourcing different components from multiple suppliers. You can potentially get your tiles, adhesive, grout, and even tools from one place.
• Coordinated Solutions: A comprehensive range allows them to offer complete tiling solutions, ensuring compatibility between products e.g., specific adhesive for a certain tile type.
• Convenience: Simplifies logistics for large projects, reducing delivery complexities and potential delays.

3. Affiliation with National Tiling Association of Ireland NTAI

As discussed earlier, this membership adds a layer of professional legitimacy and trust.

• Credibility: Signals adherence to industry standards and best practices, giving customers peace of mind.
• Quality Assurance Implied: Membership suggests a commitment to high standards, which likely extends to the quality of their products and services.
• Ethical Operations: Professional bodies often have codes of conduct that members are expected to follow, ensuring a more ethical business interaction.

4. “Reasonable Prices” for “Professionally-Made” Products

This statement suggests a strong value proposition – quality at an accessible price point. Nomissedcalls.co.uk Reviews

• Value for Money: They aim to balance quality with affordability, which is crucial for both budget-conscious DIYers and commercial clients managing project costs.
• Long-Term Savings: Investing in professionally made, durable tiles from a reputable source can prevent premature wear and tear, reducing future replacement or repair costs.
• Competitive Edge: Offering good quality at competitive prices allows them to stand out in a crowded market.

5. Strong Customer Service and Accessibility

The clear display of phone and email contact information, coupled with the invitation to “send us an email or call us today” for queries, points to a customer-centric approach.

• Ease of Communication: Multiple contact channels make it easy for customers to get help or information, addressing queries pre-purchase or post-purchase.
• Expert Advice: Their experience suggests that customer service representatives would be knowledgeable and capable of providing technical advice.
• Building Trust: Responsive and helpful customer service is a cornerstone of building long-term customer relationships.

6. Commitment to Local Economy “We ❤ Shopping Local”

This resonates with a growing segment of consumers who prioritize supporting local businesses.

• Community Support: Customers who value contributing to the local economy will find this aspect appealing.
• Potentially Faster Logistics: Being based locally in Ireland can mean quicker delivery times compared to international suppliers.
• Personal Connection: Local businesses often foster a stronger sense of community and offer a more personalized service.

In essence, Justtiles.ie positions itself as an experienced, reliable, and customer-focused provider that offers a comprehensive range of quality tiling products at competitive prices, all while championing local commerce.

Considerations Before Purchasing from Justtiles.ie

While Justtiles.ie presents a strong case on its homepage, as with any online purchase, it’s wise to consider a few factors to ensure a smooth and satisfactory experience.

These aren’t necessarily negatives but rather points to investigate further before committing. Ustrademarkventure.com Reviews

1. Detailed Product Specifications and Visuals

The homepage mentions “professionally-made tiling products.” When navigating to the actual shop, it’s crucial to verify the level of detail provided for each product.

• High-Resolution Images: Are there multiple images for each tile? Can you zoom in to see texture and pattern up close? This is critical for visual products like tiles.
• Accurate Color Representation: Online colors can vary due to screen settings. Do they offer advice on this, or perhaps sample ordering if available?
• Comprehensive Data Sheets: Beyond basic dimensions, do product listings include detailed technical specifications like:
  • PEI Rating for porcelain/ceramic: Crucial for understanding durability and suitability for different traffic levels.
  • Water Absorption Rate: Important for wet areas or outdoor use.
  • Slip Resistance R-value: Essential for safety, especially for floors in bathrooms, kitchens, or outdoor spaces.
  • Frost Resistance: Vital for outdoor tiles in Ireland’s climate.
  • Chemical Resistance: Relevant for commercial or industrial applications.
  • Shade Variation V-rating: Tiles often have natural variations. knowing this helps manage expectations for the final look.

2. Shipping and Delivery Information

For bulkier items like tiles, shipping logistics and costs are a significant factor.

• Clear Shipping Costs: Are delivery charges transparently displayed before checkout? Do they vary by weight, volume, or location within Ireland?
• Delivery Timeframes: Are estimated delivery times provided? Is there an option for expedited shipping if needed?
• Delivery Method: Are tiles delivered to the curb, or is there an option for delivery closer to the property? What are the requirements for receiving a large tile delivery e.g., forklift access, assistance?
• Damage Policy: What is their policy on reporting and rectifying any damage that occurs during transit? How quickly do they process claims for damaged or missing items?

3. Returns, Refunds, and Exchange Policy

Understanding the terms for returns is essential, especially when buying materials in bulk.

• Timeframe for Returns: How many days do you have to return unused or unwanted tiles?
• Condition of Returns: Must tiles be in original packaging, unopened, and in pristine condition?
• Restocking Fees: Do they charge a restocking fee for returns? This is common for bulk items.
• Return Shipping: Who bears the cost of return shipping for non-faulty items?
• Faulty Goods: What is the process and timeline for returning or replacing faulty or incorrect products?

4. Customer Reviews and Testimonials Beyond the Homepage

While the homepage promotes their strengths, external reviews offer unfiltered insights.

• Independent Review Platforms: Look for reviews on Google Maps, Trustpilot, or other independent review sites to get a broader perspective on customer experiences regarding product quality, delivery, and customer service.
• Social Media: Check their social media presence for customer comments and interactions.
• Specific Feedback: Pay attention to feedback regarding issues like delivery delays, product inconsistencies, or responsiveness of customer support.

5. Physical Showroom/Warehouse Visits

If feasible, visiting their physical location if publicly accessible can provide invaluable insights. Zipwp.com Reviews

• Seeing Products in Person: This is the best way to assess true color, texture, and quality.
• Speaking with Staff: Get direct advice and gauge the level of expertise and customer service.
• Assessing Stock Levels: A warehouse visit can confirm the breadth of their inventory.

By taking these considerations into account and conducting a thorough check of their online shop’s policies and external reviews, customers can make a highly informed decision when choosing Justtiles.ie for their tiling needs.

Frequently Asked Questions

What is Justtiles.ie?

Based on checking the website, Justtiles.ie is an online tile shop and warehouse based in the Republic of Ireland, specializing in a wide range of tiling products, materials, and various home renovation items.

How long has Justtiles.ie been in business?

Yes, according to their website, Justtiles.ie boasts over 30 years of experience in the tiling and fitting industry.

Is Justtiles.ie a reputable supplier in Ireland?

Yes, Justtiles.ie positions itself as one of the Republic of Ireland’s top suppliers of tiles and tiling materials, further supported by their membership in the National Tiling Association of Ireland, which adds to their credibility.

What kind of products does Justtiles.ie offer?

Justtiles.ie offers a broad range of products including various types of tiles, tiling materials like adhesives, grouts, and other home renovation products. Logicmount.co.uk Reviews

Does Justtiles.ie offer competitive pricing?

Yes, the website states that they provide “professionally-made tiling products for reasonable prices for all needs,” suggesting a commitment to competitive pricing.

How can I contact Justtiles.ie for queries?

You can contact Justtiles.ie by phone at 01 200 3030 or via email at [email protected], as clearly listed on their homepage.

Is Justtiles.ie a member of any professional associations?

Yes, Justtiles.ie is a proud member of the National Tiling Association of Ireland, which indicates their adherence to industry standards.

Does Justtiles.ie support local businesses?

Yes, Justtiles.ie explicitly promotes “We ❤ Shopping Local” and mentions being “Optimised by GetLocal.ie,” indicating a strong commitment to supporting the local Irish economy.

Does Justtiles.ie have a physical store or only operate online?

Based on the homepage, Justtiles.ie operates as both a “tile warehouse and online tile shop,” suggesting they have a physical presence in addition to their online platform. Dfyne.com Reviews

Can I get advice on tiling projects from Justtiles.ie?

Yes, the website encourages customers to “send us an email or call us today” if they “need any queries answered about our products,” implying they offer guidance and advice.

Are the products at Justtiles.ie professionally sourced?

Yes, the website emphasizes that they provide “professionally sourced tiling products and materials,” highlighting their focus on quality.

Does Justtiles.ie cater to both residential and commercial clients?

While not explicitly stated, their description as a “tile warehouse” and “top supplier” for “all needs” suggests they likely cater to both individual homeowners and commercial projects.

What kind of “home renovation products” does Justtiles.ie offer besides tiles?

While the homepage doesn’t list specifics, “various home renovation products” could include items such as underfloor heating systems, wet room kits, tiling tools, or trims.

Customers would need to check their online shop for details. Plumbs.co.uk Reviews

How does Justtiles.ie ensure product quality?

Their 30 years of experience and membership in the National Tiling Association of Ireland suggest a strong commitment to quality control and industry best practices.

Does Justtiles.ie deliver across the Republic of Ireland?

While the website mentions being a top supplier in the Republic of Ireland, specific delivery areas and policies would need to be confirmed by checking their shipping information on the “Shop Now” section.

Is the Justtiles.ie website easy to navigate for purchasing?

The website features a prominent “Shop Now” button, implying a structured online shop designed for easy product browsing and purchasing, though specific user experience details would require navigating the shop itself.

Can I find information on installation or technical specifications on their site?

The homepage doesn’t explicitly mention technical guides, but given their expertise, it’s possible such information, or links to it, would be available on individual product pages within their online shop.

What payment methods are likely accepted by Justtiles.ie?

While not detailed on the homepage, a professional online shop like Justtiles.ie would typically accept common payment methods such as major credit/debit cards. Ticketrescue.com Reviews

Does Justtiles.ie offer any guarantees or warranties on their products?

The homepage doesn’t specify warranty information, but customers should inquire about product guarantees or return policies directly when making a purchase.

How does Justtiles.ie differentiate itself from other tile suppliers?

Justtiles.ie differentiates itself through its extensive 30+ years of experience, membership in the National Tiling Association of Ireland, commitment to reasonable prices for quality products, and a strong local focus.