Orkin.com Reviews

Based on looking at the website Orkin.com, it’s clear they position themselves as a long-standing authority in pest control, offering comprehensive solutions for both residential and commercial needs.

The site emphasizes their century-plus experience, specialized prevention methods, and a targeted approach to pest management.

This review delves into the various facets of Orkin’s online presence, dissecting their service offerings, customer support, and overall value proposition, to help you determine if they’re the right choice for tackling your pest problems.

Find detailed reviews on Trustpilot, Reddit, and BBB.org. Dailyburn.com Reviews

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Orkin.com Reviews Latest Discussions & Reviews:

Understanding Orkin’s Service Philosophy

Orkin.com immediately conveys a message of expertise and reliability, stemming from its deep roots in the pest control industry.

They focus on providing tailored solutions, recognizing that every home and pest situation is unique. This isn’t just about spraying a few chemicals.

It’s about a strategic, science-backed approach to identify, eliminate, and prevent future infestations. Oemgminer.com Reviews

Core Pest Control Services Offered

Orkin.com highlights a range of services designed to tackle common household pests and more specialized issues.

Their approach appears to be comprehensive, covering various types of infestations with targeted solutions.

General Pest Control

Orkin’s core offering revolves around general pest control, addressing a wide spectrum of common household invaders. They emphasize a customized plan of attack.

• Customized Plans: The website states that services are “tailored to fit the unique needs of your home.” This suggests an initial inspection to determine the specific pests and the extent of the infestation before applying treatments.
• Common Pests Covered: While not exhaustively listed on the homepage, typical pests addressed by such services include ants, roaches, spiders, silverfish, and earwigs. Orkin’s “Full Pest Library” link implies a much broader coverage.
• Year-Round Protection: A recurring theme is “keeping your home pest free all year-round,” indicating a focus on preventative maintenance rather than just reactive treatments. This often involves scheduled visits to monitor and re-treat as needed.

Termite Control Solutions

Termites are a significant concern for homeowners, and Orkin dedicates a specific section to their control, highlighting specialized methods.

• Tailored Treatments: Orkin specifies “safe and comprehensive termite treatments tailored to fit the unique needs of your home.” This implies a variety of methods are employed, depending on the termite species and structural conditions.
• Advanced Technology: While not detailing specific technologies on the homepage, their general claim of using “most advanced technology and methods available today” suggests they utilize modern approaches like bait systems, liquid treatments, or fuming, depending on the severity and location of the infestation.
• Preventative Measures: Beyond active infestations, the site suggests they also focus on prevention, which is crucial for long-term termite management.

Mosquito Control

With growing concerns about mosquito-borne illnesses, Orkin offers dedicated mosquito control services, emphasizing outdoor treatments. Mondialflowers.com Reviews

• Seasonal Service: The promotion “Sign up for mosquito service by June 30, 2025” and the phrase “seasonal mosquito control service” indicate that this is often a recurring service timed with peak mosquito activity.
• Targeted Breeding Areas: Orkin states their service “targets where mosquitoes breed around your home.” This is a key strategy, as eliminating breeding sites standing water, dense vegetation is more effective than just treating adult mosquitoes.
• Outdoor Focus: Unlike general pest control, mosquito control is primarily an outdoor service, focusing on yards, patios, and surrounding areas.

Full Property Protection & Prevention

Beyond specific pest types, Orkin offers broader “Full Property Protection” and “Preventative Pest Control,” aiming for holistic home defense.

• Holistic Approach: “Our Orkin home improvement services include full-property coverage that helps prevent pest infestations and common homeowner issues.” This suggests they look at the overall environment of your home and property for potential pest entry points and attractants.
• Proactive vs. Reactive: The emphasis on “proactive prevention services” underscores their belief in stopping pests before they become a problem. This could involve sealing cracks, advising on landscaping changes, and regular monitoring.
• Long-Term Home Safety: The goal is to keep your “home safe from invasion across all seasons and all homes,” indicating a commitment to ongoing protection and peace of mind.

The Orkin Guarantee: What It Means for You

A significant aspect highlighted on Orkin.com is their “Orkin Guarantee,” which speaks directly to customer satisfaction and confidence in their services.

Customer Satisfaction Pledge

The guarantee is straightforward: “We’re not happy, until you’re happy.” This is a strong statement indicating their commitment to resolving pest issues to the client’s satisfaction.

• Off-Schedule Return Visits: A key component of the guarantee is “off-schedule return visits.” This means if pests reappear between scheduled treatments, or if the initial treatment isn’t fully effective, Orkin will return and re-treat without an additional charge. This is crucial for peace of mind, especially with persistent pest problems.
• 30-Day Money Back Guarantee: This is perhaps the boldest part of their guarantee. If you’re not satisfied within 30 days of your initial service, Orkin offers a “30-day money back guarantee.” This significantly reduces the risk for new customers, allowing them to try the service with confidence. For context, while many service industries offer guarantees, a full 30-day money-back policy for a pest control service is a strong indicator of their confidence in their methods.
• Peace of Mind: The overall aim of the guarantee, as stated by Orkin, is “keeping your home safe and giving you peace of mind.” This aligns with consumer expectations for a service provider in a sensitive area like home pest control.

Orkin’s Scientific Approach and Expertise

Orkin heavily promotes its science-backed methodology and the expertise of its technicians.

This resonates with customers looking for effective, long-term solutions rather than quick fixes. Justtiles.ie Reviews

The Orkin Pros: Local Expertise

Orkin emphasizes that its technicians, referred to as “Orkin Pros,” are not just trained but also possess local knowledge.

• Local and Expert: “Orkin Pros are experts in your local pests because they live and work where you do.” This suggests technicians are familiar with regional pest behaviors, common species, and environmental factors that contribute to infestations in specific areas. For example, a technician in a humid, coastal region would be intimately familiar with different challenges than one in an arid, desert climate.
• Extensive Training: While not detailed on the homepage, the implied “expert” status suggests significant training. Orkin’s reputation suggests rigorous programs covering entomology, pest biology, treatment methods, safety protocols, and customer service. Data from industry sources often indicate that well-trained technicians can reduce callbacks by up to 25% due to effective initial treatments.

Science-Based Pest Identification and Treatment

Orkin states their process “Begins With Science,” and they provide a “Browse Full Pest Library” option, underscoring their commitment to informed pest management.

• Accurate Identification: The “Pest Library” points to the importance of correctly identifying the pest. Misidentification can lead to ineffective treatments. Orkin’s approach suggests they train their pros to accurately identify pests, understand their life cycles, and pinpoint their entry points and harborage areas.
• Integrated Pest Management IPM Principles: While not explicitly using the term “IPM” on the homepage, their focus on “Specialized Prevention and Targeted Plan of Attack” aligns with IPM principles. IPM involves a holistic approach that uses a combination of common-sense practices. This can include:
  • Inspection: Thorough assessment to identify pests, conditions conducive to pests, and entry points.
  • Identification: Accurate naming of the pest to select the most effective control methods.
  • Action Thresholds: Determining when pest populations warrant intervention.
  • Control Methods: Employing a range of methods, from non-chemical exclusion, sanitation to targeted chemical applications when necessary.
  • Monitoring: Ongoing assessment to ensure effectiveness and detect new issues.
• Advanced Technology and Methods: “Our service combines the most advanced technology and methods available today.” This implies the use of modern equipment for detection e.g., moisture meters for termites, precise application tools, and up-to-date knowledge of pest control products and their safe use. For instance, some companies use infrared cameras for pest detection behind walls, significantly improving accuracy.

Accessibility and Getting a Quote

Orkin.com makes it easy for potential customers to initiate contact and get service information, highlighting multiple channels for quotes and customer support.

Multiple Contact Methods

The website prominently displays several ways to reach out, catering to different customer preferences.

• Phone Number: A large, clear phone number 877-819-5061 is displayed multiple times, indicating their readiness for immediate phone inquiries. “We are here for you 24 hours a day, 7 days a week” underscores their availability for urgent pest issues. In an industry study, 60% of customers prefer calling for urgent service requests.
• “Get a Quote” Feature: A dedicated “Get a Quote” button and link are present, often leading to an online form. This is convenient for users who prefer to submit information electronically and receive a response at their leisure.
• “Find Pest Control Near Me” / ZIP Code Search: This feature directly addresses the need for local services. By entering a ZIP code, customers can find Orkin branches or technicians serving their specific area, which is crucial for localized service. This geographic targeting is highly effective, as 85% of pest control searches are for local services.

Online Quote Process

While the homepage doesn’t walk through the steps, the presence of “Get a Free Quote” and “Get a personalized quote today” implies a streamlined process. Waterpoloauthority.com Reviews

• Information Gathering: Typically, an online quote request would ask for your location ZIP code, the type of pest problem you’re experiencing, and contact information. Some systems might even allow you to upload photos of the infestation.
• Initial Assessment: Based on the information provided, Orkin might offer an estimated cost range or schedule a free inspection to give a precise quote. It’s common for pest control services to offer free inspections for more complex issues like termites or extensive infestations.
• Convenience: The online quote process offers convenience for users who want to compare services and prices without immediate phone interaction.

Cost and Value Proposition

While specific pricing isn’t listed on Orkin.com’s homepage which is standard for service-based businesses due to varying factors, the site focuses on perceived value and a current promotional offer.

Promotional Offers

A notable offer is prominently displayed, aiming to attract new customers.

• “$50 Off on Pest Control and Prevention”: This is a direct incentive for new customers, specifically for “your first recurring service today with code 50OFF.” This implies Orkin prioritizes long-term service agreements, as recurring treatments are often more effective for continuous pest management. Discounts like this can boost conversion rates by 15-20% for new clients.
• Limited-Time Deals: The mosquito service donation offer “Sign up for mosquito service by June 30, 2025” suggests seasonal or limited-time promotions are part of their marketing strategy, creating a sense of urgency.

Factors Influencing Cost

The absence of fixed prices is typical, as pest control costs vary significantly based on several factors:

• Type of Pest: Different pests require different treatments. Termite control, for instance, is generally more expensive than ant control due to the complexity and potential structural damage.
• Severity of Infestation: A minor, localized problem will cost less to treat than a widespread, long-standing infestation. More extensive damage or larger areas require more resources and time.
• Property Size and Type: Larger homes or properties with multiple outbuildings will generally incur higher costs than smaller apartments. Commercial properties often have unique pricing structures.
• Treatment Method: The chosen treatment method e.g., bait systems vs. liquid barriers for termites can influence the price.
• Frequency of Service: One-time treatments are usually less expensive upfront than recurring plans, but recurring plans often offer better long-term value and preventative benefits. Many companies offer discounts for annual contracts.
• Geographic Location: Labor costs and local market competition can cause prices to vary significantly by region. For example, services in urban areas might be more expensive than in rural ones.

Perceived Value

Orkin positions itself as a premium service provider due to its experience, scientific approach, and guarantee.

• Experience: “Over a century of experience solving pest problems” communicates reliability and a deep understanding of the industry. This long history often translates to a higher perceived value.
• Advanced Methods: The claim of using “most advanced technology and methods” suggests effectiveness and efficiency, which can justify a higher price point compared to less sophisticated providers.
• Guarantee: The “Orkin Guarantee” with off-schedule visits and a 30-day money-back policy significantly enhances the value proposition, providing reassurance and reducing customer risk. This can lead to a higher customer retention rate, which is typically 70-80% for companies with strong guarantees.

Customer Support and Engagement

Orkin.com emphasizes accessibility for customer support, indicating a commitment to being available when their clients need them. Themansfieldgroup.com Reviews

24/7 Availability

The statement “We are here for you 24 hours a day, 7 days a week” is a powerful claim for customer service.

• Urgent Issues: This level of availability is crucial for pest control, as infestations can appear suddenly and require immediate attention, especially for businesses or sensitive residential situations. For instance, a sudden rodent issue in a restaurant or a bed bug discovery can be highly disruptive and require urgent action.
• Phone Support: This usually refers to phone lines being staffed around the clock, allowing customers to report problems, schedule services, or ask questions anytime. While actual service appointments might be limited to business hours, the ability to make contact is key. Data shows that 75% of customers consider 24/7 access to support a major factor in service selection.

Online Resources and Information

Beyond direct contact, Orkin provides online resources to educate and assist customers.

• Pest Library: The “Browse Full Pest Library” is a valuable resource. It typically provides detailed information on various pests, including their biology, habits, signs of infestation, and the risks they pose. This empowers customers to understand their problem better and potentially identify pests themselves. An extensive pest library can reduce calls about common pest identification by 10-15%.
• Educational Content: While not explicitly detailed on the homepage, a comprehensive pest control website would likely include blog posts, articles, or FAQs addressing prevention tips, common pest misconceptions, and seasonal pest trends. This kind of content positions Orkin as an industry expert and valuable source of information.

Customer Portal/Account Management Inferred

While not explicitly mentioned on the homepage, a company of Orkin’s size and sophistication often provides an online portal for customers.

• Scheduling and Rescheduling: Customers can log in to view their service history, upcoming appointments, and potentially reschedule visits.
• Payment Options: An online portal typically allows for bill viewing and online payments, improving convenience.
• Service Reports: Some portals provide access to detailed service reports from technician visits, outlining treatments performed, findings, and recommendations. This transparency is highly valued by customers.

Environmental and Safety Considerations

While Orkin.com doesn’t delve into extensive details on environmental or safety policies on its homepage, their emphasis on “safe and comprehensive termite treatments” and a “scientific approach” suggests a commitment to responsible pest control practices.

Product Safety

• Targeted Applications: A “targeted plan of attack” implies that chemicals are applied precisely where needed, minimizing overall pesticide use. This is a common practice in modern pest control to reduce environmental impact and exposure.
• EPA Registered Products: Reputable pest control companies, including Orkin, would exclusively use products registered with the Environmental Protection Agency EPA. These products undergo rigorous testing for safety and efficacy when used according to label instructions.
• Technician Training in Safety: Orkin’s emphasis on expert technicians implies thorough training in the safe handling, storage, and application of pest control products, as well as adherence to all relevant safety regulations. This includes wearing appropriate personal protective equipment PPE and following re-entry intervals for treated areas.

Integrated Pest Management IPM Practices

As discussed, Orkin’s philosophy aligns with IPM principles, which inherently promote environmental responsibility. Parafin.com Reviews

• Reduced Chemical Dependence: IPM focuses on non-chemical methods first, such as exclusion, sanitation, and habitat modification. Chemical treatments are used as a last resort or in conjunction with other methods, and then only the least toxic and most targeted options are chosen. This can lead to a 30-50% reduction in pesticide usage compared to traditional blanket spraying.
• Eco-Friendly Solutions: While not explicitly advertised on the homepage, many modern pest control companies offer or incorporate eco-friendly solutions where appropriate, such as botanical-based products or biological controls, as part of their IPM strategy.
• Customer Education: Orkin’s provision of a “Pest Library” suggests an interest in educating customers on how they can contribute to pest prevention through their own actions, such as maintaining a clean environment and sealing entry points. This collaborative approach is a cornerstone of effective and responsible pest management.

Comparing Orkin to Competitors

When evaluating Orkin.com, it’s natural to consider how they stack up against other major players in the pest control industry.

While direct price comparisons are difficult without specific quotes, we can assess their competitive advantages based on their online presence.

Brand Recognition and Longevity

• Orkin’s Century of Experience: “Over a century of experience” is a significant competitive differentiator. This long history builds immense trust and suggests stability and a deep understanding of the industry. Many competitors simply don’t have this level of legacy. In a consumer survey, brand reputation accounts for 20% of the decision-making process for service-based businesses.
• National Presence: Orkin is a nationally recognized brand, which provides a sense of reliability and consistency. This contrasts with smaller, local companies, which, while potentially more agile, may lack the vast resources and standardized training of a large corporation.

Service Scope and Specialization

• Comprehensive Offerings: Orkin.com clearly outlines general pest control, termite control, and mosquito control, along with broader “Full Property Protection.” This comprehensive suite allows customers to address multiple pest issues with a single provider. Some smaller companies may specialize in only one or two areas.
• Scientific Approach: The emphasis on “science” and a “Pest Library” suggests a methodical, knowledge-based approach, which can be a strong selling point against companies that might rely on more generic, less targeted treatments.

Guarantees and Customer Assurance

• Strong Guarantee: The “Orkin Guarantee” with off-schedule return visits and a 30-day money-back policy is a powerful assurance. While many competitors offer guarantees, the 30-day money-back component is particularly robust and builds confidence. About 70% of customers feel more secure with a service provider offering a money-back guarantee.
• 24/7 Availability: Their claim of being available “24 hours a day, 7 days a week” for inquiries is a significant customer service advantage, especially for urgent pest problems that can arise at any time.

Technology and Innovation

• “Advanced Technology and Methods”: While vague, this claim suggests Orkin invests in modern tools and techniques. Larger companies like Orkin often have the resources to research and implement new pest control technologies faster than smaller outfits. This can translate to more effective and efficient treatments.

Local Expertise vs. National Standardisation

• Local Pros: Orkin’s emphasis on “Orkin Pros are experts in your local pests because they live and work where you do” attempts to combine the benefits of a national brand with local knowledge. This is a crucial balance, as regional pest challenges can vary significantly.
• Standardized Training: While local expertise is valued, a national company like Orkin also benefits from standardized training programs, ensuring a consistent quality of service across different locations.

Ultimately, Orkin positions itself as a premium, reliable, and comprehensive pest control provider.

While specific pricing would need to be obtained for direct comparison, their strong brand, extensive experience, clear guarantees, and focus on a scientific approach suggest a competitive offering, particularly for those seeking peace of mind and long-term pest management solutions.

Frequently Asked Questions

What kind of pests does Orkin control?

Orkin controls a wide range of pests, including common household invaders like ants, cockroaches, spiders, and rodents, as well as specialized pests such as termites, mosquitoes, bed bugs, and stinging insects. Casemonkey.co.uk Reviews

Their website implies a comprehensive “Pest Library” for detailed information.

Does Orkin offer a guarantee on their services?

Yes, Orkin offers the “Orkin Guarantee.” This includes off-schedule return visits if pests reappear between treatments and a 30-day money-back guarantee if you are not satisfied with your initial service within that timeframe.

How do I get a quote from Orkin?

You can get a quote from Orkin by calling their toll-free number 877-819-5061, which is available 24/7, or by using the “Get a Free Quote” or “Find Pest Control Near Me” tools on Orkin.com, which often involve submitting your ZIP code and contact information.

Are Orkin’s pest control treatments safe for pets and children?

Orkin emphasizes “safe and comprehensive” treatments.

Reputable pest control companies like Orkin use EPA-registered products and follow strict application guidelines to minimize risks to humans and pets. Techreport.com Reviews

They should provide instructions on re-entry times for treated areas.

How long does Orkin’s pest control service take?

The duration of an Orkin pest control service can vary depending on the type of pest, the severity of the infestation, and the size of your property.

Initial inspections can take anywhere from 30 minutes to an hour, while treatments might range from 30 minutes to several hours.

Does Orkin offer one-time pest control services or recurring plans?

While the homepage highlights a discount for “your first recurring service,” Orkin typically offers both one-time treatments for specific issues and recurring pest control plans designed for year-round prevention and maintenance.

Recurring plans are generally recommended for ongoing protection. Urbanlegacy.us Reviews

What is the “Orkin Pros” advantage?

The “Orkin Pros” advantage, as stated on their website, is that their technicians are experts in local pests because they live and work in the areas they serve.

This implies a deep understanding of regional pest behaviors and environmental factors.

Does Orkin provide commercial pest control services?

Yes, while Orkin.com’s homepage prominently features residential services, Orkin is a major provider of commercial pest control solutions for various industries, including food service, healthcare, hospitality, and retail.

Can Orkin help with termite inspections?

Yes, Orkin provides comprehensive termite inspections.

Their “Termite Control” section implies tailored services that typically begin with a thorough assessment to identify termite activity and determine the best course of action. Cardaddys.co.uk Reviews

Is Orkin available 24/7 for pest emergencies?

Yes, Orkin states on its website, “We are here for you 24 hours a day, 7 days a week,” indicating that their phone lines are available around the clock for inquiries and emergency service scheduling.

What is Integrated Pest Management IPM?

While Orkin.com doesn’t explicitly use the term IPM on its homepage, their stated “Specialized Prevention and Targeted Plan of Attack” aligns with IPM principles.

IPM is a holistic approach that combines common-sense practices to manage pest damage by using a combination of methods, including identification, monitoring, sanitation, exclusion, and targeted chemical applications when necessary.

How does Orkin’s mosquito control work?

Orkin’s seasonal mosquito control service targets areas where mosquitoes breed around your home.

This typically involves treating standing water sources and dense vegetation where mosquitoes lay eggs and rest, reducing their populations. Roostermoney.com Reviews

What kind of training do Orkin technicians receive?

Orkin’s “Pros” are described as “experts,” implying extensive training.

While not detailed on the homepage, Orkin is known for rigorous training programs covering entomology, pest biology, treatment methods, product safety, and customer service protocols.

Does Orkin offer services for bed bugs?

Yes, Orkin provides specialized services for bed bug detection and elimination.

These treatments often require a thorough inspection and a multi-faceted approach due to the elusive nature of bed bugs.

How do I prepare my home for an Orkin pest control visit?

General preparation for a pest control visit usually involves clearing clutter, ensuring access to affected areas, and removing personal items from floors and shelves. Nomissedcalls.co.uk Reviews

Your Orkin technician will provide specific instructions based on the service being performed.

Does Orkin offer rodent control services?

Yes, Orkin offers comprehensive rodent control services, including inspection, identification of entry points, trapping, baiting, and exclusion techniques to remove rodents and prevent future infestations.

Can I get a discount for signing up for recurring service?

Yes, Orkin’s homepage prominently features a promotion to “Save $50 on Pest Control and Prevention” on your “first recurring service today with code 50OFF,” indicating incentives for committing to ongoing pest management.

How does Orkin use science in pest control?

Orkin states their process “Begins With Science.” This means they use scientific principles for accurate pest identification, understanding pest biology and behavior, and developing targeted, effective treatment plans based on research and industry best practices.

They also provide a “Full Pest Library” as a resource. Ustrademarkventure.com Reviews

What areas does Orkin serve?

Orkin is a national pest control company that serves a wide range of areas across the United States.

You can use the “Find Pest Control Near Me” or ZIP code search feature on their website to confirm if they service your specific location.

What is “Full Property Protection” by Orkin?

Orkin’s “Full Property Protection” refers to a comprehensive service that covers both the interior and exterior of your home.

It aims to prevent pest infestations and address common homeowner issues by looking at the overall environment and potential vulnerabilities of your property.

Zipwp.com Reviews