Based on checking the website, Miter.com appears to be a comprehensive, all-in-one platform designed specifically for the construction industry, aiming to streamline critical operations like payroll, HR, expense management, and field operations.

It presents itself as a solution for modern contractors looking to consolidate various disparate systems into one connected ecosystem.

The platform emphasizes reducing manual work, improving compliance, and providing real-time job costing insights, which are crucial pain points for contractors.

This review will delve into the various facets of Miter.com, exploring its claimed benefits, features, and overall value proposition for construction businesses of varying sizes.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

1. Introduction Paragraphs Hook + Direct Answer

Miter.com positions itself as a robust, connected construction platform designed to help modern contractors manage their entire operational workflow—from payroll and HR to expense tracking and field operations—all within a single, integrated system.

The website suggests Miter.com empowers construction companies to build with confidence by eliminating data silos, automating compliance, and providing real-time insights into job costs.

2. Main Content Body Structured as H2s and H3s

Understanding Miter.com’s Core Value Proposition for Contractors

Miter.com clearly aims to be the single source of truth for construction companies. Their core value proposition revolves around consolidation and efficiency, promising to integrate historically fragmented processes into one cohesive system. This approach is designed to save contractors significant time and reduce the likelihood of costly errors that often arise from manual data entry and disconnected software solutions.

The Problem Miter.com Solves: Fragmentation in Construction Tech

Historically, construction companies have relied on a patchwork of software solutions for different functions: one for payroll, another for time tracking, a third for project management, and a fourth for accounting. This fragmentation leads to:

Data Silos: Information is stuck in different systems, making it difficult to get a holistic view of operations.
Double Entry: Data often needs to be manually re-entered across multiple platforms, leading to errors and wasted time.
Lack of Real-time Insights: Without integrated data, it’s challenging to make informed decisions quickly.
Compliance Headaches: Managing complex labor laws, union fringes, and certified payroll manually is a significant burden.

Miter.com purports to solve these issues by offering a unified platform, allowing contractors to “connect your people, projects, and payments” in one place. Bookizer.com Reviews

Key Benefits Promoted by Miter.com

The website highlights several compelling benefits:

Reduced Administrative Burden: Automating HR, payroll, and expense management frees up staff time.
Enhanced Compliance: Built-in features for prevailing wage, union reporting, and multi-state requirements.
Improved Decision-Making: Real-time job costing allows for better financial control and project profitability.
Streamlined Field Operations: Mobile-friendly tools for time tracking, production, and daily reports directly from the job site.
Scalability: The platform is designed to grow with companies, as evidenced by testimonials from businesses of various sizes.

Miter.com’s Product Offerings: A Deep Dive into Functionality

Miter.com breaks down its comprehensive platform into three primary product areas: HCM Human Capital Management, Field Operations, and Expense Management.

Each area is designed to address specific operational needs within the construction industry.

HCM Human Capital Management: Prioritizing Your People Over Paperwork

This module focuses on the human element of construction, aiming to simplify the complexities of managing a workforce.

HRIS Human Resources Information System: Centralizes employee data, onboarding, and compliance documents. The goal is to move beyond manual filing cabinets to a digital, accessible employee database.
Payroll: Specifically tailored for construction, including features for prevailing wage, union fringes, and complex multi-state payroll requirements. This is a critical differentiator, as construction payroll is notoriously intricate. The website claims it helps streamline processes to “attract and retain top talent.”
Recruiting: While less detailed, this suggests Miter.com offers tools to manage the hiring process, from applicant tracking to offer letters.
Benefits: Integration with benefits administration, ensuring employees are properly enrolled and managed within the system.
Learning: Though not extensively detailed, this implies Miter.com might offer or integrate with learning management tools to support employee development.

Field Operations: Precision Reporting, Made Easy

This section is vital for construction, as much of the work happens on job sites, often in remote locations. Markwhen.com Reviews

Time Tracking: Mobile-first time entry for field employees, often including geofencing and facial recognition to ensure accuracy. This aims to eliminate paper time cards, a common source of inefficiency and error.
Scheduling: Tools for assigning tasks, managing shifts, and communicating schedules to field teams.
Production: Capturing daily production quantities and progress directly from the field, providing real-time project updates. This is crucial for accurate job costing and project forecasting.
Daily Reports: Digital daily logs for superintendents and foremen to record activities, incidents, and progress, replacing cumbersome paper forms.
Works with: This refers to the ability to integrate with other tools, suggesting Miter.com isn’t a completely closed system, but rather an open one that can connect with existing software.

Expense Management: Centralized Control for Contractors

Managing expenses, per diems, and reimbursements is critical for accurate job costing and financial health.

Reimbursements: Streamlines the process for employees to submit expenses and for companies to process reimbursements efficiently.
Per Diems: Automates the calculation and payment of per diems, common in construction for employees working away from home.
Corporate Cards: Integration with corporate card programs to automatically track and reconcile purchases against projects, reducing manual data entry and improving visibility.

Integrations and Connectivity: Building a Unified Ecosystem

A major selling point of Miter.com is its emphasis on connectivity and integrations.

In the complex world of construction software, a platform’s ability to seamlessly communicate with other critical systems is paramount.

Eliminating Data Silos Through Connected Systems

Miter.com directly addresses the pain point of data silos by promising to “eliminate data silos and double entry for good by connecting HR, time-tracking, project management, and accounting in one place.” This unified approach means:

Single Source of Truth: All relevant data resides in one system or is easily accessible through integrations, ensuring consistency and accuracy.
Automated Data Flow: Information entered once e.g., employee time automatically updates across related modules e.g., payroll, job costing, reducing manual effort and errors.
Real-time Visibility: Managers and stakeholders gain immediate access to up-to-date information on projects, finances, and workforce.

Miter.com’s Integration Strategy

The website highlights that Miter.com “works with the tools you use,” indicating a commitment to an open ecosystem rather than a closed one. They offer: Wilco.com Reviews

Off-the-Shelf Integrations: These are pre-built connectors for popular software used in construction. The website specifically mentions “HR Systems, Accounting Systems, ERP Systems, WFM Systems.” This suggests integrations with industry giants like Sage Intacct and Procore, which are critical for many contractors. For example, a general contractor using Sage Intacct for accounting would expect seamless integration to push payroll and expense data.
Custom Integration with REST API: For companies with unique needs or proprietary systems, Miter.com offers a REST API. This allows developers to build custom connections, providing maximum flexibility and ensuring the platform can adapt to specific business requirements. This is a powerful feature for larger or more technologically advanced contractors.

Impact on Workflow and Productivity

By integrating various systems, Miter.com aims to:

Automate Manual Tasks: Reduce the need for human intervention in data transfer between systems.
Improve Data Accuracy: Minimize errors caused by manual re-keying of information.
Accelerate Workflows: Speed up processes like payroll runs, expense approvals, and daily reporting.
Enhance Collaboration: Provide a centralized platform where different departments can access relevant data, fostering better teamwork.

Compliance and Job Costing: The Backbone of Contractor Success

For any construction business, compliance with labor laws and accurate job costing are not just important.

They are fundamental to profitability and legal standing.

Miter.com places significant emphasis on these two critical areas.

Making Compliance a Breeze

The construction industry is heavily regulated, with complex rules surrounding payroll, labor, and reporting. Miter.com claims to simplify this by: Totum.com Reviews

Automating Certified Payroll Reporting: This is a huge relief for contractors working on public projects e.g., federal or state contracts that require certified payroll, which details wages, benefits, and hours worked for each employee. Manual generation of these reports is time-consuming and prone to errors.
Union Fringes Management: For union contractors, managing various union benefit contributions fringes is incredibly complex. Miter.com’s ability to automate these calculations and reporting is a significant advantage.
Complex Multi-State Requirements: Construction companies often operate across state lines, each with different labor laws, tax rates, and reporting requirements. The platform aims to handle these complexities automatically, reducing the risk of non-compliance fines.
Prevailing Wage Streamlining: As highlighted in one of their customer stories, Miter.com specifically helps streamline prevailing wage calculations and reporting, ensuring contractors meet these often stringent requirements without manual headaches.

Cost Smarter with Real-Time Job Costing

Accurate job costing is the difference between profit and loss in construction.

Miter.com promises to enable contractors to “cost smarter” by:

Tracking Equipment Costs: Monitoring the usage and cost of heavy machinery and tools against specific projects.
Tracking Materials Costs: Attributing material purchases directly to the relevant job, providing granular insights into project expenditure.
Fully-Burdened Labor Costs: This is crucial. It means not just tracking wages, but also associated costs like payroll taxes, benefits, workers’ compensation, and union fringes, all allocated to specific projects. This gives a true picture of labor costs per job.
Real-Time Tracking to the Cent: The emphasis on “real time” and “to the cent” suggests a high level of accuracy and immediacy in financial reporting, allowing project managers and executives to make on-the-fly adjustments to ensure project profitability.

The Interplay of Compliance and Job Costing

These two features are intrinsically linked.

Accurate compliance reporting relies on precise data, much of which also feeds into job costing. By having a unified system, Miter.com aims to:

Reduce Discrepancies: Ensure that the data used for compliance e.g., hours worked, wages paid is the same data used for job costing, minimizing errors and discrepancies.
Improve Audit Preparedness: Maintain clear, audit-ready records for both compliance and financial reporting.
Enhance Profitability Analysis: With accurate, real-time job costing, contractors can identify underperforming projects, understand cost overruns, and improve bidding strategies for future work.

Miter.com’s Support and Implementation Philosophy

Beyond the features, the quality of customer support and the implementation process are critical for successful software adoption, especially for complex platforms like Miter.com. Gated.com Reviews

The website emphasizes a high-touch, client-centric approach.

US-Based Support: Fast Responses and Expertise

Miter.com highlights its “US-based R&D and support team,” which suggests several advantages:

Accessibility: Easier communication due to shared time zones and cultural understanding.
Expertise: The support team is likely well-versed in the specific complexities of the U.S. construction industry, including prevailing wage, union rules, and multi-state compliance.
Responsive Channels: They promise “fast responses via phone, email or in-app chat,” indicating multiple avenues for assistance and a commitment to quick issue resolution. This is vital for operations-driven businesses like construction, where downtime can be costly.

White Glove Service: High-Touch Implementation and Training

The term “white glove service” suggests a premium, personalized implementation experience. This is crucial for enterprise-level software:

Hands-on Onboarding: Miter.com promises to provide hands-on onboarding, meaning dedicated support through the initial setup phase. This goes beyond self-service tutorials, indicating a more guided approach.
Training: Comprehensive training for the client’s team ensures that users are proficient with the platform. This is often a make-or-break factor for software adoption.
Ensuring Success: The goal of this high-touch service is to “ensure you’re set up for success,” which means not just getting the software running, but optimizing it for the client’s specific workflows and business needs. This proactive approach helps mitigate common challenges during software transitions.

Meet Your Support Network

The emphasis on “Meet your support network” suggests a personalized relationship with dedicated support personnel, rather than an anonymous call center.

This can foster trust and provide a more efficient path to problem-solving. Dispatch.com Reviews

A strong support system significantly impacts user satisfaction and the long-term success of software deployment.

Target Audience and Scalability: Who Benefits Most from Miter.com?

Miter.com clearly targets contractors, but its features and testimonials suggest it’s designed to cater to a specific segment within the broader construction industry, likely mid-sized to larger general contractors and specialized trades.

Ideal Customer Profile

Based on the described features and case studies, Miter.com appears to be ideal for:

General Contractors: Companies that manage diverse projects, requiring robust HR, payroll, expense, and field management capabilities. The case study about a “California GC streamlining prevailing wage” directly supports this.
Specialty Contractors e.g., Mechanical, Electrical, Plumbing: Businesses with significant field operations and mobile workforces, who would benefit from streamlined time tracking, production reporting, and expense management. The example of “Green Mechanical transitioning away from paper time cards” is a direct testament to this.
Companies with 200+ Employees: The customer profile mentioning “200 employees” and “One of Florida’s Biggest GCs” suggests Miter.com is well-suited for larger, more complex organizations rather than very small businesses.
Businesses Seeking Digital Transformation: Companies looking to move away from fragmented systems, manual processes, and paper-based workflows towards a fully integrated, digital solution.

Evidence of Scalability

The website implies scalability through various points:

“We’ve helped 350775320092600+ companies grow and manage their teams”: While the numbers appear somewhat jumbled, the intent is clearly to convey a large client base and a track record of supporting growth.
Support for Enterprise-Level Integrations: The mention of integrations with ERP systems like Sage Intacct and Procore suggests the platform can handle the data volume and complexity of larger organizations.
Comprehensive Feature Set: The breadth of features—from recruiting and benefits to daily reports and corporate cards—indicates a solution built for a growing, sophisticated business, not just a small team.
Modular Design: While it’s an all-in-one platform, the distinct HCM, Field Operations, and Expense Management modules suggest that companies can adopt and scale their usage based on their specific needs, potentially starting with one area and expanding.

Security and Data Privacy: Protecting Sensitive Construction Data

While Miter.com’s homepage doesn’t offer extensive details, a platform handling payroll, HR, and financial information must adhere to stringent security protocols. Equals.com Reviews

Importance of Data Protection in Construction

Construction companies deal with a wealth of sensitive data:

Employee Personal Information: Social Security numbers, bank accounts, addresses, health information for benefits.
Payroll and Financial Data: Wage rates, tax deductions, project costs, revenue figures.
Proprietary Project Information: Bids, contracts, project plans, intellectual property.

A data breach or compromise could lead to financial losses, legal repercussions, reputational damage, and loss of trust.

Therefore, strong security measures are non-negotiable.

Expected Security Features Implied by Industry Standards

While Miter.com’s homepage doesn’t explicitly list security certifications like SOC 2, ISO 27001, a reputable platform in this space would typically employ:

Data Encryption: Both in transit SSL/TLS and at rest AES-256 or similar to protect sensitive information from unauthorized access.
Access Controls: Role-based permissions to ensure only authorized personnel can access specific data and functionalities.
Regular Security Audits: Independent third-party assessments to identify and rectify vulnerabilities.
Data Backup and Disaster Recovery: Robust systems to ensure data availability and rapid recovery in case of system failures or disasters.
Compliance with Data Privacy Regulations: Adherence to relevant privacy laws e.g., CCPA, GDPR if they have international clients, though their focus appears U.S.-centric.
Multi-Factor Authentication MFA: Adding an extra layer of security for user logins.

Server Infrastructure and Uptime

The mention of “US-based R&D and support team” might imply that their servers and data centers are also located in the U.S., which can be a compliance requirement for some government contractors. Qubriux.com Reviews

High uptime and reliability are also critical for operational software, ensuring that contractors can access their data and run payroll without interruptions.

A service level agreement SLA outlining uptime guarantees would be a standard expectation for such a platform.

Industry Recognition and Customer Success Stories

The credibility of a B2B software platform is often bolstered by client testimonials, case studies, and any form of industry recognition.

Miter.com makes an effort to showcase its impact through these avenues.

Customer Testimonials and Case Studies

The website prominently features “customer story” sections and “case study” icons, indicating a desire to demonstrate real-world success. Magical.com Reviews

Specific Examples: They cite how a “California GC streamlines prevailing wage with Miter” and how “Green Mechanical transitioned away from paper time cards.” These specific examples are powerful because they address common pain points in the industry with tangible results.
Quantifiable Results Implied: While specific numbers aren’t always in plain view on the homepage, the implied benefits e.g., streamlining, modernizing, growing suggest operational improvements and cost savings.
Diverse Client Base: Showcasing a general contractor and a mechanical contractor demonstrates Miter.com’s applicability across different construction specialties.

“Trusted by 145777410070100+ contractors”

While the number “145777410070100+” looks like a typographical error on the homepage, the intent is clearly to convey a very large number of satisfied contractors. If this is a genuine metric, it would imply significant market penetration and trust. Even if it’s an error, the principle of showcasing a large user base is sound.

“We’ve helped 350775320092600+ companies grow and manage their teams”

Similarly, this appears to be another numerical display error, but the message is clear: Miter.com has a broad impact on numerous companies, helping them with growth and team management.

Such claims, when accurate, are powerful social proof.

Implications of Strong Customer Success

Positive customer stories and a substantial client base indicate:

Proven Track Record: The platform isn’t just a concept. it’s actively delivering value to real businesses.
Market Validation: Other contractors are finding the solution effective, which instills confidence in potential new users.
Reliability: Satisfied customers often point to a reliable product and responsive support.

For potential users, these success stories provide a crucial piece of the puzzle, moving beyond marketing claims to concrete evidence of the platform’s capabilities. It suggests Miter.com is not just selling software, but selling solutions to real-world construction problems. Finderfix.com Reviews

3. Frequently Asked Questions 20 Real Questions + Full Answers

What is Miter.com?

Miter.com is an all-in-one connected construction platform designed to streamline payroll, HR, expense management, and field operations for modern contractors.

It aims to consolidate various functions into a single system.

Who is Miter.com designed for?

Miter.com is specifically designed for construction contractors, ranging from mid-sized to larger general contractors and specialized trades, especially those with complex payroll, multi-state operations, or union labor requirements.

What are the main products offered by Miter.com?

Miter.com offers three main product areas: HCM Human Capital Management for HR and payroll, Field Operations for time tracking and daily reports, and Expense Management for handling reimbursements and per diems.

Does Miter.com handle prevailing wage calculations?

Yes, Miter.com explicitly states it streamlines prevailing wage calculations and reporting, which is a significant benefit for contractors working on government or public projects. Birb.com Reviews

Can Miter.com integrate with my existing accounting software?

Yes, Miter.com promotes its ability to integrate with various systems, including accounting systems like Sage Intacct, ERP systems, HR systems, and WFM systems, through off-the-shelf integrations or a custom REST API.

Is Miter.com suitable for union contractors?

Yes, Miter.com highlights its capability to automate union fringes and complex multi-state requirements, making it highly suitable for union contractors.

How does Miter.com help with field operations?

Miter.com streamlines field operations through mobile-first tools for time tracking, production reporting, scheduling, and digital daily reports, aiming to reduce paper usage and improve accuracy.

Does Miter.com offer time tracking for employees?

Yes, Miter.com provides time tracking features, allowing field teams to log their hours directly from the job site, often replacing traditional paper time cards.

What kind of support does Miter.com offer?

Miter.com offers US-based support via phone, email, or in-app chat, along with “white glove service” for hands-on onboarding and training to ensure successful implementation. Crunchbase.com Reviews

Can Miter.com help with job costing?

Yes, Miter.com claims to enable “smarter” job costing by tracking equipment, materials, and fully-burdened labor costs to the cent, in real-time, for better decision-making.

Is Miter.com a cloud-based platform?

While not explicitly stated on the homepage, the description of “connected construction platform” and real-time access strongly implies it is a cloud-based SaaS Software as a Service solution.

How does Miter.com handle employee expenses?

Miter.com’s Expense Management module centralizes expenses, per diems, and reimbursements, and can integrate with corporate cards for seamless tracking and reconciliation.

Does Miter.com have a mobile app for field use?

While not explicitly called a “mobile app,” the emphasis on “precision field reporting, made easy” and tools for time tracking from the field implies robust mobile functionality, likely via a dedicated app or mobile-responsive web interface.

What is HCM within Miter.com?

HCM stands for Human Capital Management, and within Miter.com, it encompasses features like HRIS Human Resources Information System, payroll, recruiting, benefits management, and learning support for employees. Reactime.com Reviews

How does Miter.com ensure compliance?

Miter.com automates compliance by streamlining certified payroll reporting, managing union fringes, and handling complex multi-state requirements, aiming to reduce administrative headaches.

Can Miter.com help with employee onboarding?

Yes, as part of its HCM suite, Miter.com streamlines processes for hiring, paying, developing, and rewarding teams, which includes aspects of onboarding.

What level of security does Miter.com provide for data?

While specific security certifications are not detailed on the homepage, a platform handling sensitive HR and financial data like Miter.com is expected to employ robust security measures such as data encryption, access controls, and regular audits to protect information.

Are there customer success stories or case studies available for Miter.com?

Yes, the Miter.com website features several customer success stories and case studies, highlighting how contractors have streamlined operations, managed prevailing wages, and transitioned from paper systems.

Does Miter.com help with recruiting and hiring for construction companies?

Yes, the HCM module within Miter.com includes recruiting functionalities designed to help contractors attract and retain top talent by streamlining the hiring process. Apideck.com Reviews

How does Miter.com eliminate double entry?

Miter.com eliminates double entry by connecting HR, time-tracking, project management, and accounting systems into one platform, allowing data to flow seamlessly between modules and reducing manual re-entry.

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%

Very good0%

Average0%

Poor0%

Terrible0%

There are no reviews yet. Be the first one to write one.

Amazon.com: Check Amazon for Miter.com Reviews
Latest Discussions & Reviews:

Miter.com Reviews