Urbanic.com Reviews

Based on looking at the website, Urbanic.com presents itself as an online fashion retailer focusing on contemporary clothing for women.

The site showcases a range of products including coats, jackets, skirts, tops, dresses, and pants, emphasizing a “London Style” design philosophy.

While the platform offers various payment methods and details policies for shipping, delivery, and returns, it’s important to approach online shopping platforms with a discerning eye, especially concerning aspects like product quality, customer service, and data privacy, which can significantly impact the overall user experience.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Urbanic.com’s Offerings

Urbanic.com appears to be a digital storefront for fashion apparel, aiming to capture the essence of London’s diverse style.

They categorize their products broadly into dresses, tops, and pants, alongside new and trending items like aviator coats, bomber jackets, and asymmetric skirts.

The pricing seems to be in British Pounds £, indicating a primary market focus on the UK and potentially the EU, given their delivery address requirements. Gravity.fitness Reviews

Design Philosophy and Style Focus

The website highlights a “Design Philosophy” centered on creating “Responsible, Culturally Inspired Fashion That Captures The Diversity Of London.” This statement, while aspirational, would ideally be supported by tangible details about their sourcing, manufacturing processes, and commitment to ethical practices.

For instance, specific information on sustainable materials, fair labor practices, or transparent supply chains would lend credibility to the “responsible” claim.

The “London Style Test” is a marketing tool designed to engage users and suggest styles like Shoreditch, Chelsea, Notting Hill, and Soho, indicating a focus on various urban aesthetics.

User Experience and Website Navigation

The website structure appears straightforward with clear navigation links such as “ABOUT,” “WISHLIST,” “Cart,” “Log in,” and categories like “DRESSES,” “TOPS,” and “PANTS.” This intuitive layout should make it easy for users to browse products and access essential information.

The inclusion of a “Search” bar and “Trending Now” sections also helps in product discovery.

Terms and Conditions: A Closer Look

A thorough review of Urbanic.com’s Terms & Conditions reveals crucial details for potential customers.

It states that by using, visiting, or shopping at the website or app, users agree to be bound by these terms. Key points include:

User Eligibility and Requirements

The terms specify that users must be at least 18 years old and competent to enter into binding contracts.

This is a standard legal requirement for e-commerce platforms.

Additionally, to place an order, a valid email address/phone number and a delivery address in the UK or EU are necessary. Bandi-coot.co.uk Reviews

Account Responsibility

Users are responsible for maintaining the confidentiality of their display name and password and for all activities occurring under their account.

The company reserves the right to suspend or terminate accounts if inaccurate, untrue, or incomplete information is provided.

Services Offered and Product Information

Urbanic provides “Internet-based services” enabling users to purchase merchandise like clothing, footwear, and accessories.

They state that the “sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc.” found under the Customer Service tab.

It’s explicitly mentioned that Urbanic is responsible for selling the products and holds all obligations as a seller.

Pricing and Delivery

Prices displayed include statutory VAT where applicable but exclude delivery charges.

The total cost, including delivery, is shown at checkout.

Delivery options and costs depend on the delivery address and items ordered, with more details available in their Shipping and Delivery policy.

Promotions and Offers

The website may offer promotions, discount codes, gifts, and other offers, which are valid for specific periods and under certain terms.

Discounts cannot be combined unless explicitly stated, and users must apply discount codes before completing a purchase. Virginholidays.co.uk Reviews

User Conduct and Prohibited Activities

The terms outline strict rules for user conduct, prohibiting the hosting, display, or sharing of information that:

• Belongs to another person without rights.
• Is harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of privacy, hateful, or racially/ethnically objectionable.
• Is misleading.
• Involves “junk mail,” “chain letters,” or “spamming.”
• Promotes illegal activities.
• Infringes on third-party rights intellectual property, privacy, publicity.
• Contains restricted access pages or hidden content.
• Provides instructions for illegal activities.
• Contains videos/photos of others without consent.
• Attempts unauthorized access or solicits personal information for commercial/unlawful purposes.
• Interferes with other users’ enjoyment.
• Infringes patents, trademarks, copyrights, or trade secrets, or involves fraudulent/counterfeit products.
• Violates any law.
• Threatens national unity, integrity, defense, security, or public order.
• Is false, inaccurate, or misleading.
• Creates liability for Urbanic or causes loss of services from ISPs.

These prohibitions are extensive and cover a broad range of undesirable online behaviors, aiming to maintain a secure and respectful platform environment.

The terms also address scenarios where a user might be considered fraudulent, such as misuse of another user’s information, invalid addresses, voucher code overuse, or returning wrong products.

Urbanic reserves the right to cancel “Bulk Orders” or “Fraud orders” based on specific criteria, including commercial resale intent or use of technological glitches.

Content Posted on Platform

Any user-generated content text, graphics, images, etc. becomes Urbanic’s property, granting them worldwide, perpetual, and transferable rights to use it for promotional and advertising purposes across various media.

This is a significant clause users should be aware of when contributing reviews or other content.

Privacy Policy and Data Collection

Urbanic states that it views privacy protection as a very important principle. They collect and process personal information, including sensitive financial information, as defined under GDPR. They may share personal information with corporate entities and affiliates, and sometimes with third parties to provide services, comply with legal obligations, enforce terms, facilitate marketing, or prevent fraud. However, they explicitly state they do not disclose personal information to third parties for their marketing and advertising purposes without explicit consent. They may disclose information if required by law e.g., subpoenas or in good faith belief to enforce terms, respond to claims, or protect rights/safety.

The company may share/sell personal information in the event of a merger, acquisition, or restructuring. They also collect technical data like IP addresses, device IDs, and MAC addresses to deliver platform functionalities, resolve technical difficulties, and prevent spam. They use this data for suggesting products and promotional offers, and users can update their profiling information. Urbanic explicitly states they do not sell correspondence information to any third party or trade on it. They provide an opt-out option for promotional and marketing communications.

Cookies and Third-Party Advertisements

Urbanic uses cookies and similar technologies to collect personal data, understand user behavior, and measure web function effectiveness.

They also use third-party advertising companies to serve ads, which may use non-personal information about visits to this and other websites to provide relevant advertisements. Misshosting.com Reviews

Indemnity and Liability

Users are required to indemnify Urbanic, its owner, affiliates, and employees from any claims or demands arising from their breach of terms, policies, or violation of any law or third-party rights.

Urbanic disclaims guarantees of exactness in product attributes finish, appearance, size, color due to device variations and material properties.

They state their maximum liability for any loss or damage is limited to the total price of the order and reasonably foreseeable consequences of a breach.

They are not responsible for indirect losses e.g., loss of profits or failures due to events beyond their reasonable control e.g., natural disasters, government actions. They also limit liability for unauthorized access, data alteration, manufacturer breaches, and non-availability during maintenance, with their maximum liability capped at the purchased product value.

Termination

Both the user and Urbanic can terminate use of the platform.

Urbanic may delete content relating to user’s service use upon termination, though transaction details may be preserved for tax/regulatory compliance.

They reserve the right to refuse access or terminate accounts for unlawful/fraudulent purposes or misrepresentation.

Disclaimer and Responsible Disclosure

Users acknowledge they access services and transact at their own risk.

Urbanic disclaims responsibility for actions/inactions of sellers or manufacturers, or breaches of warranties by them.

They will not mediate disputes between users and sellers/manufacturers. Comptastar.fr Reviews

They also disclaim warranties regarding quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, or fitness for purpose of products or content, stating all are provided “as is, without warranty of any kind.”

Urbanic also has a “responsible disclosure policy” for security vulnerabilities.

They encourage researchers to report issues via email with necessary details, offering public acknowledgment for genuine ethical disclosures but no bounty/cash reward.

They warn against exploiting vulnerabilities for unlawful gains or access to restricted information, reserving the right to take legal recourse.

Payment Methods, Shipping & Delivery, and Return Policy

These crucial details are directed to separate pages, implying that users need to navigate further to understand the practical aspects of purchasing and returns.

For instance, the general statement that “Urbanic Return & Exchange Policy offers you the option to return or exchange items purchased on Urbanic within the return/exchange period” is a starting point, but the specifics on “the number of days up to which a product can be returned/exchanged, post-delivery” would only be found on the Product Detail Page or the full Return Policy.

Concerns and Considerations for Shoppers

While Urbanic.com presents a sleek interface and a wide array of fashion items, potential shoppers should consider several factors before making a purchase.

Product Quality and Sizing Consistency

As with many online fashion retailers, one of the primary concerns for customers is the actual quality of the garments compared to their online appearance.

The website’s disclaimer regarding “exactness as to the finish, appearance, size, color etc.

Of the final product” is a common practice, but it also places the onus on the customer for potential discrepancies. Dam-sport.net Reviews

Reviews often highlight issues with sizing running small or large, or materials feeling different than expected.

Customer Service Responsiveness

The effectiveness of customer service in resolving issues, handling returns, or answering inquiries is crucial for a positive shopping experience.

While an email contact [email protected] is provided, the responsiveness and efficacy of their support system are key performance indicators that external reviews would typically address.

Shipping and Delivery Times

For international or even domestic deliveries, the actual shipping times and reliability of the logistics partners can vary.

Delays or lost packages are common frustrations in online retail, and Urbanic’s detailed shipping policy which needs to be separately consulted would shed more light on expected timelines and procedures for such instances.

Return and Refund Process Efficiency

The ease of returning items and the speed at which refunds are processed are significant factors.

While Urbanic states a return policy exists, the practical application of this policy—including the cost of return shipping, the condition requirements for returns, and the time frame for refunds—can often be a point of contention for customers.

Data Privacy and Security Practices

Urbanic’s privacy policy mentions GDPR compliance and efforts to protect personal information, but also states the possibility of sharing data with affiliates and third parties.

While they claim not to sell personal information for marketing without consent, the broad nature of “third parties” and potential business mergers could be a point of concern for privacy-conscious individuals.

Furthermore, their disclaimer about the impenetrability of security systems “no security system is impenetrable” is a standard disclosure, but it underscores the inherent risks of online data transmission. Youcanbook.me Reviews

Ethical Consumption and Alternatives

As consumers, especially within the Muslim community, it’s vital to prioritize ethical consumption.

While Urbanic’s website states a commitment to “responsible” fashion, detailed information on sustainable practices, fair trade, and non-exploitative labor is not immediately evident.

For those seeking alternatives that align more closely with Islamic principles of ethical trade and compassion, consider:

• Shopping from local businesses: Supporting local artisans and businesses often ensures more transparent supply chains and direct support for communities.
• Modest fashion brands with ethical certifications: Many brands specifically cater to modest fashion while also having certifications for ethical labor practices and sustainable material sourcing.
• Second-hand and pre-loved clothing: Websites and apps dedicated to reselling clothes offer a sustainable way to update wardrobes and reduce textile waste. This also allows for conscious spending and avoids supporting fast fashion cycles.
• DIY and tailoring: For those with skills, creating or tailoring clothes can be a highly personalized and ethical approach to fashion, ensuring garments are made with intention and care.
• Prioritizing durability and timeless pieces: Investing in high-quality, durable garments that transcend fleeting trends reduces the need for frequent purchases, aligning with principles of moderation and avoiding waste.

By making informed choices, consumers can align their shopping habits with their values, supporting businesses that demonstrate genuine commitment to ethical practices and sustainability.

Conclusion on Urbanic.com

Urbanic.com presents itself as a modern online fashion retailer with an emphasis on London-inspired styles.

The website is well-organized and provides comprehensive terms and conditions, alongside privacy and security disclosures.

However, as with any e-commerce platform, the real test lies in the consistent delivery of quality products, efficient customer service, and transparent adherence to ethical business practices.

Potential customers should meticulously review all policies, especially regarding returns and privacy, and consider external reviews to form a holistic view before making a purchase.

For the Muslim consumer, exploring alternatives that explicitly prioritize ethical sourcing, fair labor, and sustainable production can be a more aligned choice, ensuring purchases not only meet fashion needs but also uphold moral and spiritual values.

Frequently Asked Questions

Is Urbanic.com a legitimate website for shopping?

Based on looking at the website, Urbanic.com appears to be a legitimate online fashion retailer with detailed terms and conditions, privacy policies, and contact information. Theitin.com Reviews

However, legitimacy in online retail can be multifaceted, and a thorough review of external customer experiences is often helpful to confirm overall reliability and service quality.

What types of products does Urbanic.com sell?

Urbanic.com primarily sells women’s fashion apparel, including a range of coats, jackets, skirts, tops, dresses, and pants, focusing on what they describe as “London Style” fashion.

Does Urbanic.com ship internationally?

Based on their Terms & Conditions, to place an order, you must have a delivery address in the UK or EU.

This suggests their primary shipping focus is currently limited to these regions, but customers should consult their detailed Shipping and Delivery policy for the most current information.

What payment methods are accepted on Urbanic.com?

While the website mentions “various methods of payments offered,” it directs users to a separate “Payment Methods” page for detailed information.

It is advisable to check that specific page to see the exact payment options available.

How can I return an item purchased from Urbanic.com?

Urbanic.com has a “Return & Exchange Policy” that allows returns or exchanges within a specified period post-delivery.

The exact number of days for returns or exchanges for a specific product can be found on its Product Detail Page or by consulting their full “Return Policy” page.

Are the product images on Urbanic.com accurate?

Urbanic.com includes a disclaimer stating they make efforts to accurately display product attributes like measurements, composition, and colors, but acknowledges that the color seen may depend on the user’s device.

Measurements are approximate, and actual measurements may vary. Productkeys.gr Reviews

What is Urbanic.com’s policy on user-generated content?

Urbanic.com’s terms state that any user-generated content text, graphics, images, etc. becomes their property, and users grant them worldwide, perpetual, and transferable rights to use such content for promotional and advertising purposes across various media.

Does Urbanic.com offer discount codes or promotions?

Yes, Urbanic.com states they may “from time to time offer promotions, discount codes, gifts and other offers.” These offers are valid for specified periods and under specific terms, and typically require the discount code to be filled in before completing the purchase.

How does Urbanic.com protect my personal information?

Urbanic.com’s Privacy Policy states they view privacy protection seriously, process personal information according to GDPR, and implement measures to protect data.

They may share information with affiliates and third parties for service provision, legal compliance, or fraud prevention, but not for third-party marketing without explicit consent.

Is my financial information secure on Urbanic.com?

Urbanic.com states they store and process sensitive financial information as defined under GDPR.

While they emphasize efforts to protect data, they also include a disclaimer that “no security system is impenetrable,” encouraging users not to disclose their passwords to anyone.

What if I have a security concern or find a vulnerability on Urbanic.com?

Urbanic.com has a “responsible disclosure policy” encouraging security researchers to report vulnerabilities via email [email protected] with necessary details.

They offer public acknowledgment for genuine ethical disclosures but do not have a bounty/cash reward program.

Can Urbanic.com terminate my account?

Yes, Urbanic.com reserves the right to terminate accounts, including any linked accounts, without notice if users use false email addresses, engage in unlawful/fraudulent purposes, abuse company policies, or mislead Urbanic with mala-fide intentions.

What is Urbanic.com’s liability in case of issues with an order?

Urbanic.com states its maximum liability for any loss or damage related to an order is limited to the total price of the order and any reasonably foreseeable consequences of a breach. Yum-asia.com Reviews

They are not liable for indirect losses or failures due to events beyond their reasonable control force majeure.

Does Urbanic.com offer a wishlist feature?

Yes, Urbanic.com’s website includes a “WISHLIST” option, allowing users to save items they are interested in.

Are there any age restrictions for using Urbanic.com?

Yes, the Terms & Conditions state that users must be at least 18 years old and competent to enter into binding contracts to use the platform.

What happens if I provide inaccurate information to Urbanic.com?

If you provide any information that is untrue, inaccurate, not current, or incomplete, Urbanic.com reserves the right to indefinitely suspend or terminate or block access to your membership on the platform.

How does Urbanic.com handle disputes between users and sellers/manufacturers?

Urbanic.com explicitly states they “shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products,” disclaiming responsibility for actions or inactions of sellers or manufacturers.

Does Urbanic.com use cookies?

Yes, Urbanic.com states they “use cookies and similar technologies in our Websites and Services to help us collect personal data” and to facilitate and measure the effectiveness of web functions.

They refer to a separate “Cookie Policy” for more details.

What should I do if I forget my Urbanic.com password?

While not explicitly detailed in the provided text, typically online platforms like Urbanic.com would have a “Forgot Password” or “Reset Password” option on their login page to help users regain access to their accounts.

How can I opt-out of marketing communications from Urbanic.com?

Urbanic.com states they provide users with the opportunity to “opt-out of receiving non-essential promotional, marketing-related communications” after setting up an account.

They also mention an “unsubscribe link” for removing contact information from lists and newsletters. Excel-driving.com Reviews