Irishbuildingsupply.ie Reviews

Based on looking at the website, Irishbuildingsupply.ie appears to be a legitimate and well-established online and physical retailer for building materials in Ireland.

The site presents itself as a 100% Irish-owned, family-run independent builders’ merchant with over 50 years of experience, a significant track record that lends credibility.

They operate two physical stores in Dun Laoghaire, Co. Dublin, and Kilcoole, Co.

Wicklow, which suggests a tangible presence beyond just an online storefront.

The website details a comprehensive range of products, from timber and concrete products to insulation, tools, and plumbing supplies, catering to both professional builders and DIY enthusiasts.

They highlight services like timber cutting and offer free collection in-store, along with free delivery for orders over €200 in Dublin and Wicklow.

This combination of extensive product offerings, clear delivery terms, physical locations, and a long history in the business points towards a reliable operation.

The presence of customer service contact details, including phone numbers and email, further reinforces their commitment to supporting their clientele.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Extensive Product Range for Every Project

Irishbuildingsupply.ie boasts an impressive inventory, designed to meet the diverse needs of construction professionals and DIY enthusiasts alike.

Their offerings span across fundamental building blocks to specialized finishes, ensuring that whether you’re laying a foundation or perfecting an interior, you’ll likely find what you need.

This breadth of products is a significant advantage, streamlining the procurement process for complex projects.

Timber and Sheet Materials

The backbone of many construction projects, Irishbuildingsupply.ie offers a robust selection of timber and sheet materials.

This includes everything from structural timber to finishing boards. 2pacific.com Reviews

• Diverse Timber Options:
  • Mahogany Timber Lengths: Ideal for high-end finishes and durable structures.
  • Treated & Untreated P.A.O Timber: “Planed All Over” timber provides a smooth, consistent finish, available in both treated for outdoor/damp environments and untreated for interior applications varieties.
  • Rough Timber C16: Graded for structural use, perfect for framing and load-bearing applications.
  • Timber Decking: Essential for creating outdoor living spaces, available in treated options for longevity against the elements.
  • Skirting & Architrave: Finishing touches for interior spaces, providing a neat transition between walls and floors/doorways.
• Comprehensive Sheet Materials:
  • MDF Sheets: Including standard, moisture-resistant, and fire-resistant options, versatile for furniture, cabinetry, and interior panels.
  • OSB Sheets: Oriented Strand Board, commonly used for flooring, wall sheathing, and roofing, with options like OSB 3 Tongue & Groove Flooring Boards.
  • Plywood Sheets: A wide array including Birch, Hardwood Faced, Malaysian, Marine, and Shuttering Plywood, catering to different structural and aesthetic requirements.
  • Magnesium Tile Backer & Cement Board: Crucial for wet areas like bathrooms, providing a stable and water-resistant substrate for tiling.

Concrete Products and Masonry

For foundational work and robust structures, the site offers a solid range of concrete and masonry products.

• Bricks & Blocks: From standard solid blocks e.g., 4″ Solid Block 440mm x 225mm x 100mm, 7.5newt at €1.49 inc VAT to cavity blocks 9″ Cavity Block 440mm x 215mm x 215mm at €2.43 inc VAT, essential for wall construction.
• Lintels & Cills: Pre-cast concrete lintels for supporting openings above doors and windows and cills window sills ensure structural integrity and a clean finish.
• Cement Products: Including general-purpose cement Breedon Premier Plus Cement 25kg at €8.29 inc VAT, floor levellers, and cement colours, catering to various mixes and finishes.
• Paving Slabs: Such as the 400X400X40 MAYFAIR SILVER FLAG at €7.81 inc VAT, perfect for creating durable and aesthetically pleasing outdoor paths and patios.

Insulation and Plasterboard

Energy efficiency is paramount in modern building, and Irishbuildingsupply.ie addresses this with a dedicated range of insulation products.

• Mineral Insulation: Including Rockwool Rolls and Slabs, known for their thermal and acoustic properties.
• Attic Insulation: Essential for retaining heat and reducing energy costs, often available in rolls for easy installation.
• Floor Insulation: Such as Polyiso Floor Insulation and XPS & Aeroboard Insulation, critical for ground-floor thermal efficiency.
• Cavity Wall Insulation: Enhances the thermal performance of external walls.
• Acoustic Insulation: Products like Rockwool RW3, RW4, RW5, and Acoustic Roll Insulation, vital for sound dampening in residential and commercial spaces.
• Insulated Plasterboard: Combines thermal insulation with a ready-to-finish surface, simplifying installation.
• Plaster & Drywall: Offerings include standard plasterboard Siniat Plain Plasterboard Sheet 2438 x 1200 x 12.5mm at €16.56 inc VAT, bagged plaster Gyproc Skimcoat 25kg at €18.28 inc VAT, and plaster accessories like beads and tapes.

Customer Service and Support: A Core Business Value

A strong commitment to customer service is prominently featured on Irishbuildingsupply.ie, reflecting a business philosophy that places the customer at its heart.

This is particularly crucial in the building supply sector, where project timelines and material quality directly impact success.

Accessible Communication Channels

The website provides multiple avenues for customers to get in touch, ensuring that assistance is readily available. British-attire.com Reviews

• Phone Support: Clearly listed phone numbers for both their Dun Laoghaire +353 1 2808620 and Kilcoole +353 1 2234650 stores. This direct line allows for immediate queries, technical advice, or order assistance.
• Email Correspondence: An easily identifiable email address [email protected] for general inquiries, detailed questions, or feedback, offering a convenient written communication option.
• In-Store Visits: Encouraging visits to their physical locations in Dun Laoghaire and Kilcoole for a “chat.” This personal interaction can be invaluable for discussing complex project requirements, viewing products firsthand, and receiving tailored advice from experienced staff.

Emphasis on Family Business Values

As a “100% Irish owned, family run independent builders merchants,” Irishbuildingsupply.ie leverages its heritage to underscore its dedication to customer satisfaction.

• Over 50 Years in Business: Established in 1970, this long-standing presence in the market signifies stability, experience, and a deep understanding of customer needs and industry standards. It suggests a business that has adapted and thrived over decades by consistently serving its community.
• 3rd Generation Local Family Business: This aspect often translates to a more personal approach to business, where reputation within the community is paramount. Family-run businesses frequently prioritize long-term customer relationships over short-term gains, leading to more consistent and attentive service.
• “Excellent Customer Service” as a Pillar: Explicitly stated as one of the core tenets of their business, alongside “great prices and a quick delivery service.” This clear declaration sets expectations for the level of service customers can anticipate.

After-Sales Support and Resources

Beyond initial sales, Irishbuildingsupply.ie provides resources and services aimed at enhancing the overall customer experience.

• Returns & Exchanges Policy: While specific details would require navigating to the dedicated page, the presence of such a policy indicates a standard business practice aimed at customer satisfaction and addressing potential issues with orders.
• Product Brochures: Available for download, these resources can provide in-depth information about various products, aiding customers in making informed decisions.
• Fix and Build Hub: This section, likely offering tips, guides, or resources, suggests a commitment to empowering customers with knowledge, further enhancing their building and DIY projects.
• DIY Workshops: The mention of “Women’s DIY Workshops” in their Dun Laoghaire store is an innovative initiative that demonstrates a proactive approach to educating and engaging their customer base, particularly in an area where skill development is valuable.

Delivery and Collection Options: Convenience at Your Fingertips

Irishbuildingsupply.ie prioritizes convenience for its customers through a well-defined set of delivery and collection options.

This flexibility is key for builders and DIY enthusiasts who need materials reliably and efficiently.

Dedicated Delivery Service

The company operates its own fleet of delivery vehicles, which is a significant advantage. This allows for greater control over delivery schedules, handling of materials, and responsiveness compared to relying solely on third-party logistics. Maulirituals.com Reviews

• Exclusive Dublin and Wicklow Coverage: Deliveries are exclusively made within these two counties. This focused approach means they can likely offer more efficient and tailored delivery services within their operational area.
• Free Delivery Threshold: Orders over €200 inc. VAT qualify for free delivery. This is a strong incentive for larger orders, common in construction and significant DIY projects, encouraging customers to consolidate their purchases.
• Tiered Delivery Charges:
  • Delivery charges start at €9.99.
  • The standard delivery charge for orders under €200 is €24.60. These transparent charges allow customers to factor delivery costs into their project budgeting upfront.
• Typical Dispatch Times: Most orders are dispatched within 2-5 working days. This provides a clear expectation for lead times.
• Communication for Specialty Items: For “specialty items or items requiring specific ordering,” customers are informed of the expected delivery time during order processing. This proactive communication manages expectations and minimizes surprises for less common materials.
• Fleet Management: Owning their fleet suggests direct control over the quality of transport and handling of materials, reducing the risk of damage during transit. It also enables them to respond more agilely to unforeseen circumstances or urgent requests, though this would likely be outside standard policy.

Convenient Click & Collect Service

For customers who prefer to pick up their orders or need materials quickly, the Click & Collect option is available at both physical store locations.

• Two Collection Points:
  • Dun Laoghaire Store, Co. Dublin: 42 Patrick Street, Dún Laoghaire, Co. Dublin. A96 AH59.
  • Kilcoole Store, Co. Wicklow: Block E, Bullford Business Campus, Kilcoole, Co. Wicklow. A63 HV26.
• Flexibility: This service allows customers to place orders online at their convenience and pick them up at a time that suits their schedule, avoiding delivery charges and potentially shortening waiting times.
• Benefits of Collection:
  • No Delivery Fees: A straightforward way to save on costs for smaller orders or if you have your own transport.
  • Faster Access: Materials can often be ready for collection much sooner than delivery, particularly for in-stock items.
  • Inspection at Pick-up: Customers can inspect their goods immediately upon collection, ensuring everything is as expected before leaving the store.

Value-Added Services: Beyond Just Selling Materials

Irishbuildingsupply.ie distinguishes itself by offering valuable services that go beyond merely supplying building materials.

These additions aim to enhance the customer experience, provide practical solutions, and foster a more engaged community, especially for those embarking on DIY projects.

Professional Timber Cutting Service

One of the standout offerings is their timber cutting service, addressing a common need for precise material preparation.

• Available at Dun Laoghaire Store: This service is specifically offered at their Dun Laoghaire location, indicating a dedicated facility for this task.
• Reasonable Pricing: The website states the service is available for a “very reasonable price,” making it an accessible option for customers.
• Simplifies Projects: For many DIYers and even some tradesmen, cutting large or numerous pieces of timber to exact specifications can be challenging without the right equipment or space. This service eliminates that hurdle.
• How it Works:
  • Choose your timber: Customers select the timber required from their extensive stock.
  • Provide specifications: Clear instructions on the desired lengths are necessary.
  • Straight Cuts Only: Important to note that the service is limited to straight cuts, meaning complex angles or shapes are not part of this offering.
• Accessing the Service:
  • In-store: Customers can visit the Dun Laoghaire store directly.
  • Online Enquiry: An online enquiry form allows customers to submit their requirements, indicating a digital pathway to utilize the service.
  • Direct Contact: They encourage calling their Dun Laoghaire store +353 1 2808620 to discuss requirements.
• Educational Support: The mention of a video to “understand more” suggests they provide visual guidance on how to utilize this service effectively, further supporting customers.

Engaging DIY Workshops

A particularly innovative and community-focused initiative is the provision of DIY workshops. Natural.clinic Reviews

• “Women’s DIY Workshops”: This specific focus is noteworthy, addressing a potential gap in the market and encouraging participation from a broader demographic in DIY and home improvement.
• Location: Held in their Dun Laoghaire store, indicating practical, hands-on sessions.
• Benefits:
  • Skill Development: Provides participants with practical skills and confidence to undertake various DIY tasks.
  • Community Building: Fosters a sense of community among participants and with the store itself.
  • Product Familiarity: Offers a direct opportunity for participants to interact with and learn about the materials and tools sold by Irish Building Supply.
  • Empowerment: Equips individuals with knowledge to tackle home projects independently, potentially saving on professional labor costs.
• Newsletter for DIY: The “Women’s DIY Newsletter” suggests a consistent effort to engage this audience, providing updates on workshops, tips, and possibly exclusive offers.

Paint Mixing Enquiry Form

This service addresses a common requirement for tailored paint solutions.

• Custom Color Matching: While not explicitly stated as color matching, a “Paint Mixing Enquiry Form” typically implies the ability to create specific shades beyond standard pre-mixed options.
• Meeting Specific Needs: Essential for interior designers, homeowners, and decorators who require precise color schemes for their projects.
• Efficiency: Allows customers to get their desired paint color ready, saving them time and effort compared to mixing it themselves or searching for an exact match elsewhere.

Online Presence and User Experience

Irishbuildingsupply.ie appears to have invested in creating an accessible and functional online platform.

Website Navigation and Design

The overall structure of the website suggests a focus on ease of use.

• Clear Categories: Products are neatly organized into logical categories such as “Timber,” “Concrete Products,” “Insulation,” “Tools,” and “Plumbing & Sanitaryware.” This makes it straightforward for users to locate specific items.
• Search Functionality: While not explicitly detailed, a standard e-commerce platform like osCommerce mentioned in the footer typically includes a robust search bar, allowing users to quickly find products by name or keyword.
• Visually Clean Layout: The homepage appears uncluttered, with prominent calls to action for key services like “Timber Cutting” and “Apply for a Credit Account.”
• Responsive Design Implied: Most modern e-commerce sites are designed to be responsive, meaning they adapt well to various screen sizes desktops, tablets, mobile phones, which is essential for customers on the go.

E-commerce Functionality

The website is fully equipped for online purchasing, providing a seamless shopping experience.

• Shopping Cart System: A visible shopping cart icon with item count and total €0.00 in the initial state indicates standard e-commerce functionality, allowing users to add, review, and manage their selected products before checkout.
• Account Management: “My Account,” “Log in,” or “Sign Up” options provide personalization, enabling users to track orders, save shipping information, and manage their preferences.
• Product Pages: Each product listing includes essential details:
  • Product Name: Clear and descriptive e.g., “4” Solid Block”.
  • Dimensions/Specifications: Critical for building materials e.g., “440mm x 225mm x 100mm”.
  • Pricing: Displayed clearly with both inclusive and exclusive VAT prices e.g., €1.49 inc VAT, €1.21 exc VAT for a solid block, catering to both retail and trade customers.
  • Availability Status: Indications like “Available for delivery” or “In stock” provide immediate information on product readiness.
  • “Add to Basket” & “Choose Options”: Standard buttons for adding items to the cart, with “Choose Options” suggesting variations e.g., length of timber.
  • “Save to My Favourites”: A useful feature for returning customers or those planning future purchases.
• Special Offers Section: A dedicated “Special offers” section encourages customers to check for discounted items, providing perceived value.
• Best Sellers Display: Showcasing popular products on the homepage helps new customers quickly identify frequently purchased or highly rated items.

Information Accessibility

Key information relevant to customers is readily available. Courmacslegal.co.uk Reviews

• Contact Information: Phone numbers, email, and physical addresses are clearly visible at the top and bottom of every page.
• Delivery Information: A dedicated “Delivery information” section details costs, timelines, and geographical coverage, ensuring transparency.
• Opening Hours: Store opening hours are clearly listed for both locations, crucial for planning visits or collections.
• About Us Section: Provides background on the company’s history, ownership, and values, building trust and rapport with customers.
• Legal and Financial Details: CRO Number and VAT Number are displayed, indicating a registered and compliant business operation.

Sustainability and Ethical Considerations

While the primary focus of Irishbuildingsupply.ie is on providing a wide range of building materials, it’s increasingly important for businesses in this sector to consider sustainability and ethical practices.

Based on the provided homepage text, we can infer certain aspects, though deeper dives would require more detailed information on their sourcing and operational policies.

Sourcing and Supplier Relationships

The website states, “We work with top quality suppliers.” This implies a commitment to product quality, which often aligns with sourcing from reputable manufacturers.

• Quality Materials: Using “top quality suppliers” suggests they prioritize materials that are durable and perform well, reducing the need for premature replacements and thus contributing to resource efficiency in the long run.
• Potential for Certifications: While not explicitly mentioned, working with top suppliers might mean they are indirectly dealing with manufacturers who adhere to industry standards and certifications e.g., FSC for timber, CE marking for compliance. However, this would need confirmation.

Timber Sustainability

Given the significant timber offerings, the source of this material is a key sustainability concern.

• Responsibly Sourced Timber: It’s crucial for any timber supplier to ensure their wood comes from sustainably managed forests. While Irishbuildingsupply.ie doesn’t explicitly state FSC Forest Stewardship Council or PEFC Programme for the Endorsement of Forest Certification certifications on the homepage, a reputable supplier would ideally be able to provide such assurances upon inquiry. Sourcing timber from certified sustainable forests helps prevent deforestation, protects biodiversity, and supports responsible forest management practices.
• Treated Timber Options: The availability of “Treated Timber Lengths,” “Treated Post & Sleepers,” and “Treated Weather Sheeting” suggests products designed for longevity in outdoor applications. While treatment processes vary, extending the life of timber products reduces consumption and waste over time.

Waste Management and Recycling Implied

For a business dealing with large volumes of building materials, responsible waste management is essential. Kvchosting.net Reviews

• Packaging Waste: Building supplies often come with significant packaging. An environmentally conscious approach would involve minimizing packaging, using recycled content, or facilitating the recycling of packaging materials.
• Operational Waste: Their physical stores and timber cutting service would generate waste. Best practices would include recycling cardboard, plastic, and offcuts of timber. While not detailed on the homepage, a commitment to local operations often encourages local waste management solutions.

Energy Efficiency and Insulation Products

Irishbuildingsupply.ie prominently features a comprehensive range of insulation products.

• Promoting Energy Savings: By supplying Attic Insulation, Floor Insulation, Cavity Wall Insulation, and Acoustic Insulation, they are directly enabling customers to build more energy-efficient structures. This contributes positively to reducing energy consumption and carbon footprints of buildings.
• Variety of Insulation Materials: Offering mineral insulation Rockwool, polyiso, XPS, and aeroboard suggests they cater to different thermal performance needs and perhaps different environmental profiles of materials.

Local Business Impact

Being a “100% Irish owned, family run” business with “over 50 years in business” suggests a local and long-term commitment.

• Reduced Transport Emissions within coverage area: By operating their own fleet and focusing deliveries within Dublin and Wicklow, they can potentially optimize routes and reduce the carbon footprint associated with long-distance shipping from external logistics providers.
• Support for Local Economy: Supporting a local, family-run business contributes to the local economy, creating jobs and fostering community resilience.

For deeper insights into their specific sustainable sourcing or environmental policies, it would be beneficial for Irishbuildingsupply.ie to provide a dedicated “Sustainability” or “Environmental Policy” section on their website, detailing their certifications, waste reduction efforts, and ethical supply chain practices.

Comparative Market Position and Competitive Advantage

Their long history, local focus, and specific service offerings provide distinct advantages.

Long-Standing Reputation and Trust

• Over 50 Years in Business Established 1970: This is a formidable advantage. Many competitors, especially newer online-only entities, cannot match this level of experience. A half-century in operation demonstrates stability, resilience, and a proven ability to adapt to market changes. It instills trust and confidence in customers looking for reliability.
• 100% Irish Owned, 3rd Generation Family Business: This resonates strongly with local customers who prefer to support indigenous businesses. It also suggests a commitment to community values and potentially a more personalized customer experience compared to large multinational chains. This local insight often translates to better understanding of regional building codes and material preferences.

Focused Geographical Reach

• Exclusive Delivery to Dublin and Wicklow with Own Fleet: While some might see this as a limitation, it is a significant competitive advantage within their service area.
  • Efficiency and Control: Owning their fleet allows for optimized delivery routes, greater flexibility, and better control over the condition of materials upon arrival. This can lead to faster and more reliable deliveries than relying solely on third-party logistics.
  • Local Knowledge: Drivers and staff are familiar with the local geography, potentially navigating complex access points or delivery challenges more effectively.
• Two Physical Stores: Having brick-and-mortar locations in Dun Laoghaire and Kilcoole provides tangible points of contact for customers. Many large online-only retailers lack this physical presence, which is vital for:
  • Click & Collect: Offering convenience for immediate needs or smaller orders.
  • Product Viewing: Customers can physically inspect materials before purchase.
  • Face-to-Face Consultations: Essential for complex projects or when personalized advice is required.

Value-Added Services as Differentiators

Their specialized services set them apart from many general builders’ merchants. Twinieshop.com Reviews

• Professional Timber Cutting Service: This is a niche but highly valuable service for both DIYers and tradesmen who may not have the equipment or time for precise cuts. Few general suppliers offer this in-house, making Irishbuildingsupply.ie a preferred choice for projects requiring cut-to-size timber.
• DIY Workshops e.g., Women’s DIY Workshops: This initiative is a strong differentiator. It’s not just about selling products. it’s about empowering customers and building a community. This proactive approach to customer education and engagement can foster strong loyalty.
• Paint Mixing Enquiry: While not unique, offering this service ensures customers can get exact colors tailored to their needs, adding convenience.

Pricing and Promotions

• Competitive Pricing: The website states “great prices” as a core value. While a direct price comparison is needed for specific items, the overall offering of a wide range of products combined with services and free delivery thresholds suggests a competitive value proposition.
• Free Delivery Over €200: This encourages larger orders and is a standard competitive offering in the market, but crucial for customer decision-making.
• Newsletter Discount €10 off €100+ first order: A common marketing tactic that successfully incentivizes new sign-ups and initial purchases.

Target Audience and Niche Appeal

Irishbuildingsupply.ie effectively caters to a broad audience from professional builders to DIY enthusiasts.

Their combination of wholesale quantities, trade accounts, and accessible DIY services positions them strongly.

• Trade Accounts: The option to “Apply for a Credit Account” or “Cash Account” indicates their readiness to serve professional builders and construction companies with tailored payment terms and potentially bulk pricing.
• DIY Focus: Explicitly mentioning “DIY enthusiasts” and offering “DIY Workshops” highlights their commitment to this segment, making them approachable for homeowners embarking on smaller projects.

In summary, Irishbuildingsupply.ie leverages its heritage, local presence, and customer-centric services to carve out a strong competitive position.

Their long history builds trust, their focused delivery model ensures efficiency, and their value-added services like timber cutting and workshops offer practical benefits that many competitors may lack.

User Reviews and Reputation Based on Website Information

While the website itself mentions “Customer Reviews” as a section, the provided homepage text doesn’t display actual user reviews or aggregate ratings. Zoe.com Reviews

However, we can infer aspects of their reputation based on the company’s self-presentation and operational transparency.

Company’s Self-Proclaimed Values

The website explicitly states that “Excellent customer service, great prices and a quick delivery service are at the heart of the business.” This declaration sets a high bar for their own performance and indicates their commitment to these areas, which are critical drivers of positive customer reviews.

If they consistently meet these internal standards, positive reviews would naturally follow.

Longevity and Stability

A business that has been operational for “over 50 years,” established in 1970, implicitly carries a strong reputation.

Sustaining a business for such a long period, especially as a “3rd generation local family business,” suggests: Belyser-shop.com Reviews

• Consistent Customer Satisfaction: Businesses that fail to meet customer expectations rarely last this long. Their longevity is a testament to their ability to retain customers and attract new ones over decades.
• Adaptability: Having survived various economic cycles and market changes, they must have a track record of adapting to customer needs and industry trends, which usually results from listening to feedback and maintaining quality.
• Community Trust: Being a “local family business” for so long often means they are deeply embedded in the community, building trust through reliable service and personal relationships. Negative reputation would be quickly detrimental in such a context.

Transparency in Operations

The website’s transparency regarding key operational details contributes to building trust, which is a prerequisite for good reviews.

• Clear Contact Information: Providing multiple phone numbers, email addresses, and physical store locations makes them accessible and accountable. Customers are more likely to leave positive feedback when they feel a company is easy to reach and resolve issues.
• Defined Delivery Policies: Clearly outlining delivery costs, free delivery thresholds, and dispatch times e.g., “2-5 working days” helps manage customer expectations, reducing potential friction points that often lead to negative reviews.
• Returns & Exchanges Policy: The presence of a “Returns & Exchanges” link suggests they have a process for handling issues, which is crucial for overall customer satisfaction and reputation.

Absence of Negative Indicators from Homepage

Based solely on the provided homepage text, there are no obvious red flags that would suggest a poor reputation:

• No complaints or warnings about scams, financial fraud, or deceptive practices are present.
• No overly aggressive or unrealistic claims that might indicate misleading practices.
• The business model seems straightforward: supplying building materials and related services.

Implied Customer Satisfaction through Best Sellers

The “Best Sellers” section e.g., Solid Block, Treated Timber, Cement, Plasterboard indirectly points to customer satisfaction. These are frequently purchased, essential items.

If customers were dissatisfied with the quality or service, they would likely seek these staple products elsewhere.

The consistent sale of these items implies a baseline of customer approval. Elitewritershub.com Reviews

While actual customer testimonials or a star rating system are not provided in the text, the company’s established history, clear operational policies, and emphasis on customer service strongly suggest a business that has built and maintained a positive reputation over five decades in the Irish building supply market.

For a comprehensive view of real-time customer sentiment, external review platforms like Google Reviews, Trustpilot, or local business directories would be the next step for a potential customer.

Pricing Structure and Value Proposition

Irishbuildingsupply.ie presents a clear pricing structure that aims to offer competitive value, catering to both individual DIYers and larger trade accounts.

Their approach combines transparent pricing with incentives for volume purchases and loyalty.

Transparent Product Pricing

• Dual Pricing Inc. VAT and Exc. VAT: For each product listed in the “Best Sellers” section and presumably across the site, prices are displayed both inclusive of VAT and exclusive of VAT. This is critical for different customer segments:
  • Inc. VAT e.g., €1.49 for 4″ Solid Block: Ideal for individual consumers and DIY enthusiasts who pay the final retail price.
  • Exc. VAT e.g., €1.21 for 4″ Solid Block: Essential for trade customers builders, contractors who can reclaim VAT, allowing them to see their true cost of goods. This transparency simplifies accounting for businesses.
• Unit Pricing: Products are clearly priced per unit e.g., per block, per sheet, per meter/length, which is standard practice in the building supply industry and allows for easy calculation of project costs.

Delivery Cost Structure

• Free Delivery Threshold: Offering free delivery for online orders over €200 inc. VAT is a common strategy to encourage larger purchases. For many building projects, reaching this threshold is straightforward. This effectively reduces the overall cost for substantial orders.
  • Starting at €9.99.
  • Standard charge of €24.60 for orders under €200. This tiered approach allows customers to understand and anticipate delivery costs for smaller purchases, helping them decide between delivery and collection.

Value for Money Proposition

Irishbuildingsupply.ie emphasizes “great prices” as a core business value. Publishingservices.com Reviews

While “great” is subjective, their overall value proposition is built on several pillars:

• Quality Products: Partnering with “top quality suppliers” suggests a focus on durability and performance, which translates to better long-term value, reducing the need for replacements or reworks. Investing in quality materials often saves money in the long run.
• Convenience Services:
  • Timber Cutting Service: While priced separately, this service offers significant value by saving customers time, effort, and the need for specialized equipment. It ensures precise cuts, reducing material waste.
  • Click & Collect: Eliminates delivery costs for customers who can pick up their orders, providing a cost-effective option.
  • Own Fleet Delivery: Their control over logistics can lead to more reliable and timely deliveries, which has inherent value in preventing project delays that can incur significant costs.
• Expertise and Support: As a long-standing, family-run business, they offer expertise and personalized advice. This guidance can help customers choose the right materials, preventing costly mistakes and optimizing their budget. This is a form of value that isn’t reflected in a product’s price tag but is crucial for project success.
• Trade Accounts: The option to apply for “Credit Account Enquiry Form” and “Cash Account Enquiry Form” indicates a readiness to provide tailored pricing and payment terms for recurring trade customers, often including bulk discounts or preferential rates not available to one-off retail customers.

Promotional Incentives

• Newsletter Discount: The offer of “€10 Off Your First Order” when spending over €100 for newsletter subscribers is a common marketing tool to attract new customers and encourage initial purchases.

In essence, Irishbuildingsupply.ie’s pricing strategy aims to be competitive by combining transparent product and delivery costs with added-value services and a strong emphasis on quality and customer support.

This holistic approach targets both cost-conscious DIYers and price-sensitive trade professionals seeking reliable supply and support.

Security and Privacy Measures Based on Website Appearance

While the provided homepage text doesn’t delve into the specifics of Irishbuildingsupply.ie’s technical security protocols or detailed privacy policies, we can make reasonable inferences based on standard e-commerce practices and the information typically presented on reputable websites.

Data Security Inferred

For any e-commerce site handling transactions and personal information, robust data security is paramount. Brightside.com Reviews

• SSL Certificate Expected: Although not explicitly stated on the homepage text, a reputable online store will undoubtedly utilize an SSL Secure Sockets Layer certificate. This is indicated by “https://” in the URL and a padlock icon in the browser’s address bar. An SSL certificate encrypts data exchanged between the user’s browser and the website’s server, protecting sensitive information like login credentials, payment details, and personal addresses from interception by malicious third parties. Without it, browsers would flag the site as “Not Secure.”
• Payment Gateway Security Expected: When processing online payments, Irishbuildingsupply.ie would likely integrate with a secure, third-party payment gateway e.g., Stripe, PayPal, AIB Merchant Services. These gateways are PCI DSS Payment Card Industry Data Security Standard compliant, meaning they adhere to strict security standards for handling credit card information. The website itself typically doesn’t store sensitive card details directly, instead passing them securely to the gateway.
• Platform Security: The footer mentions “Powered by osCommerce.” While osCommerce is an open-source platform, its security relies heavily on regular updates, proper configuration, and good hosting practices. Reputable e-commerce businesses using such platforms typically employ security best practices to protect against vulnerabilities.

Privacy Measures Inferred

The collection and use of personal data are governed by privacy regulations, particularly GDPR in Europe.

• Privacy Policy Link Expected: A reputable website will have a clearly accessible Privacy Policy linked, usually in the footer. This policy details:
  • What data is collected: Names, addresses, contact details, purchase history, IP addresses, etc.
  • How data is collected: Via forms, cookies, order processes.
  • Why data is collected: To process orders, improve services, for marketing with consent, etc.
  • How data is stored and protected: Security measures, data retention periods.
  • Data sharing: Whether data is shared with third parties e.g., delivery partners and under what conditions.
  • User rights: Rights to access, rectify, erase, or object to data processing.
• Cookie Policy Expected: Given the use of an e-commerce platform, cookies will be used for functionality e.g., shopping cart, login and possibly analytics/marketing. A cookie consent banner and a detailed cookie policy are expected under GDPR.
• Newsletter Sign-up: The offer to “Subscribe to our Women’s DIY Newsletter” with a discount implies explicit consent for marketing communications, which aligns with privacy regulations requiring clear opt-in mechanisms.

Contact and Accountability

• Published Contact Details: The visible phone numbers, email address, and physical store addresses at both the top and bottom of the site indicate a transparent and accountable business. This makes it easier for users to contact them regarding privacy concerns or data requests.
• CRO Number and VAT Number: Displaying these official registration numbers CRO Number: 30975, VAT Number: IE 0456989E confirms their legal entity status, which is a sign of a legitimate and regulated business.

In conclusion, while the homepage text doesn’t provide explicit details on their technical security architecture, the overall presentation of Irishbuildingsupply.ie as a legitimate, long-standing, and customer-focused business operating within the EU implies that they would adhere to standard e-commerce security protocols like SSL and secure payment processing and privacy regulations like GDPR through accessible policies.

For absolute assurance, users would need to check for the HTTPS padlock in their browser and review the full Privacy and Cookie Policies usually linked in the website’s footer.

Frequently Asked Questions

Is Irishbuildingsupply.ie a legitimate company?

Based on looking at the website, yes, Irishbuildingsupply.ie appears to be a legitimate and well-established company.

They have been in business for over 50 years since 1970, are 100% Irish-owned and family-run, operate two physical stores in Dun Laoghaire and Kilcoole, and provide comprehensive contact information, including phone numbers, email, and physical addresses, along with official CRO and VAT numbers. Pilorum.dk Reviews

What products does Irishbuildingsupply.ie sell?

Irishbuildingsupply.ie sells a wide range of building materials and home improvement products, including timber rough, treated, decking, mouldings, concrete products bricks, blocks, lintels, cement, insulation mineral, floor, cavity wall, acoustic, doors and door furniture, adhesives and fillers, fixings screws, nails, paint and timbercare, plumbing supplies, roofing materials, tools hand and power, plaster and drywall, electrical supplies, and outdoor and garden items.

Does Irishbuildingsupply.ie offer free delivery?

Yes, Irishbuildingsupply.ie offers free delivery for all online orders over €200 including VAT.

What is the standard delivery charge for Irishbuildingsupply.ie?

The standard delivery charge for orders under €200 is €24.60. Delivery charges start at €9.99 for smaller orders.

Where does Irishbuildingsupply.ie deliver to?

Irishbuildingsupply.ie delivers exclusively to Dublin and Wicklow using their own fleet of vehicles.

How long does delivery take from Irishbuildingsupply.ie?

Most orders are dispatched within 2-5 working days. Pearllemonpr.com Reviews

Specialty items or items requiring specific ordering may take longer, and customers will be informed of the expected delivery time during order processing.

Can I collect my order from Irishbuildingsupply.ie?

Yes, Irishbuildingsupply.ie offers a free Click & Collect service from both their Dun Laoghaire, Co. Dublin, and Kilcoole, Co. Wicklow stores.

What are the opening hours for Irishbuildingsupply.ie stores?

The Dun Laoghaire store is open Mon-Thurs: 7:30am-5pm, Fri: 7:30am-4:30pm, Sat: 8:30am-12pm, Sun: closed.

The Kilcoole store is open Mon-Fri: 7am-5pm, Sat & Sun: closed.

Does Irishbuildingsupply.ie offer a timber cutting service?

Yes, Irishbuildingsupply.ie offers a professional timber cutting service for a reasonable price at their Dun Laoghaire store. Goosecreekcandle.com Reviews

Customers can choose their timber and provide specifications for straight cuts only.

This service can be arranged in-store or via an online enquiry.

Can I apply for a trade account with Irishbuildingsupply.ie?

Yes, you can apply for both Credit Accounts and Cash Accounts with Irishbuildingsupply.ie by filling out the respective enquiry forms on their website.

Does Irishbuildingsupply.ie offer DIY workshops?

Yes, Irishbuildingsupply.ie mentions offering “Women’s DIY Workshops” in their Dun Laoghaire store, indicating a commitment to educating and engaging their customers in practical skills.

How can I contact Irishbuildingsupply.ie customer service?

You can contact Irishbuildingsupply.ie by phone at +353 1 2808620 Dun Laoghaire or +353 1 2234650 Kilcoole, by email at [email protected], or by visiting one of their physical stores.

Is there a discount for new customers at Irishbuildingsupply.ie?

Yes, if you sign up for their newsletter, you can get €10 off your first purchase when you spend over €100.

What types of insulation does Irishbuildingsupply.ie sell?

Irishbuildingsupply.ie sells various types of insulation including mineral insulation Rockwool rolls and slabs, attic insulation, floor insulation Polyiso, XPS, Aeroboard, cavity wall insulation, and acoustic insulation.

Does Irishbuildingsupply.ie sell doors?

Yes, Irishbuildingsupply.ie sells internal doors primed, fire doors, hollow core, external doors exterior softwood doors, and a range of internal and external door furniture and accessories.

Are prices on Irishbuildingsupply.ie displayed with and without VAT?

Yes, product prices on Irishbuildingsupply.ie are clearly displayed both inclusive of VAT inc VAT and exclusive of VAT exc VAT.

What types of paint does Irishbuildingsupply.ie stock?

Irishbuildingsupply.ie stocks a variety of paints including emulsion masonry, matt, soft sheen, washable matt, oil-based paint gloss, satin, undercoat, water-based paint gloss, undercoat & primer, varnish & timbercare, and specialized paints like mould resistant and heat resistant paint.

Can Irishbuildingsupply.ie help me choose the right materials for my project?

While not explicitly stated as a dedicated service, their “over 50 years in business,” “3rd generation local family business” status, and physical stores suggest experienced staff who can offer advice and guidance on product selection for various building and DIY projects. You can contact them directly for assistance.

Does Irishbuildingsupply.ie have a physical showroom or just online?

Irishbuildingsupply.ie operates both an online store and two physical stores located in Dun Laoghaire, Co. Dublin, and Kilcoole, Co. Wicklow.

What payment methods are accepted on Irishbuildingsupply.ie?

While specific payment methods are not listed on the homepage, as a standard e-commerce site, it is expected that they accept major credit/debit cards.

The option to apply for trade accounts credit or cash also indicates flexible payment arrangements for business customers.

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