Premierrange.co.uk Reviews

Based on looking at the website, Premierrange.co.uk appears to be a highly specialized online retailer focusing primarily on splashbacks and related home accessories for kitchens and bathrooms in the UK.

The site prominently features a wide array of splashback options, including glass and acrylic, with extensive customization capabilities from color matching to personalized images and word collages.

They also offer complementary products like radiator covers, wall clocks, chopping boards, and table tops.

Their stated commitment to next-day delivery on thousands of items and a strong Trustpilot rating of 4.7 from over 8500 reviews suggest a reputable and customer-focused operation. Ebenegate.co.uk Reviews

Premierrange.co.uk positions itself as the “UK’s Number 1 Provider of Splashbacks,” aiming to enhance home aesthetics through their product range.

The depth of customization, from using Shutterstock’s vast image library to matching specific paint colors, indicates a strong emphasis on meeting individual design needs.

They also cater to both homeowners and trade professionals, showcasing a broad market reach.

The company emphasizes customer satisfaction, quick delivery, and high-quality manufacturing, all contributing to their strong online reputation.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt. Pramworld.co.uk Reviews

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Premierrange.co.uk’s Product Range

Premierrange.co.uk specializes in home enhancement products, with a primary focus on splashbacks.

Their extensive catalog goes beyond just a few standard options, offering a comprehensive suite of solutions for various home aesthetics and functional needs.

This dedication to a niche market allows them to provide a deep level of specialization and customization that broader home improvement stores might not. Mjharrisrepairs.co.uk Reviews

Kitchen Splashbacks: The Core Offering

The cornerstone of Premier Range’s product line is their kitchen splashbacks.

These are designed not only to protect walls from spills and splashes but also to serve as a significant design element in any kitchen.

They offer a diverse selection to cater to various tastes and kitchen styles.

• Glass Splashbacks:
  • Premier Colour Splashbacks: A vast selection of pre-defined colors, offering a quick and stylish solution.
  • Bespoke Colour Splashbacks: This highly popular option allows customers to match virtually any color from Dulux, Crown, or RAL palettes, or even a custom color, providing unparalleled design flexibility.
  • Picture Splashbacks: Utilize high-resolution images, either from Premier Range’s own collection or Shutterstock’s immense library of over 250 million designs.
  • Photo Splashbacks: Customers can upload their own cherished photos, creating a deeply personal and unique focal point.
  • Word Collage Splashbacks: A creative option allowing customers to design a collage of words, adding a textual and artistic dimension.
  • Stone & Granite Splashbacks: Replicate the luxurious look of natural stone or granite, providing a sophisticated aesthetic without the maintenance of real stone.
  • Mirror Splashbacks: Available in clear or smoked options, these add depth, light, and a contemporary feel to the kitchen.
• Acrylic Splashbacks: A lighter and often more cost-effective alternative to glass, acrylic splashbacks offer similar aesthetic versatility.
  • Premier Colour Acrylic Splashbacks: Pre-selected color options for easy choice.
  • Bespoke Colour Acrylic Splashbacks: Custom color matching to blend seamlessly with existing decor.
  • Picture & Photo Acrylic Splashbacks: Similar to glass, allowing for printed images or personal photos.
  • Glitter & Marble Acrylic Splashbacks: Unique finishes that add sparkle or the elegant veining of marble, respectively.

Beyond the Kitchen: Expanding Home Solutions

While kitchens are their forte, Premier Range extends its product line to other areas of the home, maintaining the same commitment to quality and customization.

• Bathroom Solutions:
  • Bath Panels: Custom-designed panels to complement bathroom aesthetics, available in various colors and printed options.
  • Sink Splashbacks: Smaller, tailored splashbacks designed specifically for basin areas, protecting walls and adding a decorative touch.
• Home Accessories:
  • Glass Radiator Covers: A clever way to conceal radiators while adding a decorative element. These can be customized with colors, images, or collages.
  • Glass Wall Clocks & Skeleton Clocks: Functional and stylish timepieces that can feature custom designs or photos, making them unique decor items.
  • Glass Chopping Boards, Place Mats & Coasters: Practical kitchen essentials that can be personalized to match splashbacks or other decor, enhancing the overall kitchen theme.
  • Glass Hob Covers: Designed to protect and cover stove tops when not in use, offering a clean look and additional workspace.
  • Glass Table Tops: Custom-cut tempered glass to protect existing tables or create new surfaces, available in various finishes and designs.

Customization and Design Tools

A significant strength of Premierrange.co.uk lies in its robust customization options. Borrowmydoggy.com Reviews

They provide tools and services that empower customers to truly personalize their purchases.

• Shutterstock Integration: Direct access to a library of over 250 million images ensures an almost limitless choice for printed splashbacks and accessories.
• Colour Matching Service: Their ability to match Dulux, Crown, RAL, and even custom colors from over 10 million shades is a must for interior designers and homeowners seeking precise aesthetic coordination.
• Online Design Tool: This user-friendly tool allows customers to design shaped splashbacks with custom socket cutouts, ensuring a perfect fit and professional finish.
• “Design Your Own” Feature: This empowers users to upload their own images, create word collages, or photo collages, resulting in truly unique, one-off pieces.

In essence, Premier Range offers a specialized, high-quality, and highly customizable range of splashbacks and complementary home accessories.

Their focus on both aesthetic appeal and practical functionality, combined with extensive customization, positions them as a leading provider in their niche.

Evaluating Premierrange.co.uk’s Customer Service and Support

Based on the available information on Premierrange.co.uk, their approach to customer service and support appears to be comprehensive and designed to ensure a positive customer journey.

A strong online presence, detailed information, and direct contact channels are key indicators of their commitment to customer satisfaction. Cayraclinic.com Reviews

Accessibility and Contact Channels

Effective customer service begins with easy access to support.

Premier Range provides multiple clear pathways for customers to get in touch.

• Email Support: A dedicated email address, [email protected], is provided for general inquiries, order updates, and support. This is a standard and effective channel for non-urgent communication.
• Telephone Support: A direct phone number, +44 0 1706 839253, allows for immediate assistance during business hours. This is crucial for urgent queries or complex issues that benefit from direct conversation.
• Physical Showroom: The presence of a physical showroom in Todmorden, Lancashire, offers a unique in-person support option. Customers can view products, discuss their needs with staff, and receive a free gift with purchases over £50. This provides a tangible point of contact and builds trust.
• “Contact Us” Page: A dedicated page on their website likely houses a contact form and reiterates their contact details, streamlining the process for customers seeking assistance.

Information and Self-Service Resources

Beyond direct contact, Premier Range offers several resources designed to help customers find answers independently, reducing the need for direct support in many cases.

• FAQ Section: A prominent FAQ section on their website is a valuable resource for common questions regarding products, ordering, delivery, and installation. This empowers customers to quickly resolve minor queries.
• Privacy Notice and Site Map: These pages indicate transparency and a well-structured website, contributing to a user-friendly experience where information is easy to find.
• Blog: The mention of a blog suggests they might provide articles, guides, or tips related to their products and home improvement, further educating customers and addressing potential questions proactively.
• “About Us” Section: This section likely provides insight into the company’s values, mission, and history, helping to build rapport and trust with potential customers.

Post-Purchase Support and Guarantees

Premier Range also details aspects of their post-purchase support, which is critical for customer confidence and satisfaction.

• Premier Price Promise: This guarantee suggests a commitment to competitive pricing, reassuring customers that they are getting good value.
• Delivery Information: Detailed information on shipping and returns manages customer expectations regarding delivery times and processes, including the highlight of “next-day delivery on thousands of Splashbacks.”
• RMA Form: The presence of an RMA Return Merchandise Authorization form indicates a structured process for returns and exchanges, which is essential for handling product issues efficiently.
• Commitment to Satisfaction: The website states, “Premier Range takes pride in going the extra mile to guarantee your complete satisfaction,” which is a strong assurance of their dedication to resolving any issues that may arise.

Overall, Premierrange.co.uk appears to have a robust customer service framework. Directrent.ro Reviews

The combination of accessible contact channels, comprehensive self-service resources, and clear post-purchase policies indicates a strong focus on ensuring a smooth and satisfactory experience for all customers.

The positive Trustpilot reviews also strongly corroborate their claims of excellent customer service.

Premierrange.co.uk’s Delivery and Returns Policy Deep Dive

A clear, efficient delivery and returns policy is paramount for e-commerce success, especially for items that might be custom-made or delicate like splashbacks.

Premierrange.co.uk outlines several key aspects of their policy, aiming to provide clarity and instill confidence in their customers.

Delivery Speed and Scope

Premier Range emphasizes prompt delivery, which is a significant advantage in the competitive home improvement market. Thewave.com Reviews

• Next-Day Delivery: A standout feature highlighted on their homepage is “next-day delivery on thousands of Splashbacks.” This is a strong selling point for customers who need products quickly, perhaps for ongoing renovation projects. It implies a well-managed inventory and efficient logistics system for popular, pre-manufactured items.
• “Prompt Dispatch”: For many products, the phrase “prompt dispatch” is used, indicating that items are quickly prepared and sent out. This commitment to speed helps reduce waiting times for customers.
• Secure Packaging: The website assures that “your items will arrive on time and securely packaged.” Given the nature of glass and acrylic products, robust packaging is crucial to prevent damage during transit. This detail addresses a common concern for customers ordering fragile goods online.
• UK Focus: While not explicitly stated to be UK-only, the context of the website, including the address and phone number, strongly suggests their primary operation and delivery scope is within the United Kingdom. International delivery is typically mentioned if available, so its absence implies a domestic focus.

Returns Process and Conditions

Understanding how returns are handled is critical for consumer trust.

Premier Range mentions an “RMA Form,” indicating a formalized procedure.

• RMA Return Merchandise Authorization Form: The presence of an RMA form suggests that returns are managed through a structured system. Typically, customers would need to request an RMA number before sending any items back. This helps the company track returns, process refunds or exchanges efficiently, and ensures that returned items are correctly identified upon arrival.
• “Shipping & Returns” Information: A dedicated section on their website for “Shipping & Returns” should detail the specific conditions under which returns are accepted. Key aspects usually covered include:
  • Timeframe for Returns: How many days after receiving the product does a customer have to initiate a return? e.g., 14, 28, or 30 days.
  • Condition of Returned Items: Whether items need to be in their original packaging, unused, and undamaged.
  • Reasons for Return: Policies often differentiate between faulty/damaged goods where the company typically covers costs and unwanted items where the customer might bear return shipping costs or a restocking fee.
  • Custom-Made Items: Given their extensive customization options, it’s highly probable that custom-made or bespoke products might have different return policies compared to standard, off-the-shelf items. Often, custom products are non-returnable unless faulty.
  • Refund/Exchange Process: How long it takes to process a refund or send out an exchange once the returned item is received and inspected.
• Customer Satisfaction Guarantee: The overarching statement about “going the extra mile to guarantee your complete satisfaction” implies a flexible and customer-centric approach to resolving issues, even if it falls outside standard return policies. This could mean they are willing to work with customers on a case-by-case basis for unique circumstances.

In summary, Premierrange.co.uk aims to provide a reliable delivery experience with a strong emphasis on speed for many items.

Their returns policy appears structured through an RMA system, and customers should consult the detailed “Shipping & Returns” page for specific terms and conditions, especially concerning custom-made products.

The focus on secure packaging and customer satisfaction underpins their logistics and post-sales support. Waterdistiller.eu Reviews

Premierrange.co.uk’s Trustpilot Reviews and Reputation

One of the most compelling aspects of Premierrange.co.uk’s online presence is their prominent display of Trustpilot reviews, which paint a very positive picture of their reputation.

With a 4.7-star rating from over 8,500 reviews, they demonstrate a consistently high level of customer satisfaction.

Analyzing the Trustpilot Score

• Overall Rating: 4.7 out of 5 stars Excellent: This is an exceptionally strong rating on Trustpilot, which is a widely recognized and respected independent review platform. An “Excellent” rating indicates that the vast majority of customers have had positive experiences with the company.
• Volume of Reviews: Over 8,500 reviews: The sheer number of reviews is significant. It suggests a high volume of transactions and a long-standing presence in the market. More importantly, it means the 4.7-star rating is not based on a handful of opinions but on a substantial and diverse customer base, making it highly credible.
• “From 1306 Real Customer Reviews” on homepage: While the main Trustpilot score is 4.7 from over 8500, the homepage specifically highlights “5/5 From 1306 Real Customer Reviews.” This might refer to a specific subset of reviews, perhaps those left directly on their site or curated highlights, but the overall Trustpilot score remains the most comprehensive indicator. It’s important for users to understand that 5/5 from a smaller subset is still positive but the 4.7 from 8500+ is the broader, more authoritative metric.

Common Themes in Positive Reviews

The sample reviews provided on the homepage and the general high rating suggest several recurring positive themes:

• Product Quality: Many reviews praise the “excellent product,” “looks terrific,” and “excellent quality.” Customers consistently mention satisfaction with the appearance and finish of their splashbacks, radiator covers, and other items.
• Ease of Installation: Feedback like “easy to install” and “so easy to fit, just used the glue supplied” highlights that the products are designed for straightforward DIY installation, which is a significant plus for homeowners.
• Aesthetic Impact: Phrases such as “absolutely love our splash back could not be happier with the finished out come of our new kitchen,” “highlight of our new kitchen,” and “makes our open plan city apartment look stunning” indicate that the products effectively enhance the visual appeal of homes.
• Accurate Colour Matching: Comments like “Colour perfect” and “The colour was matched to our wall paint” reinforce the effectiveness of their bespoke color matching service, which is a crucial aspect for many customers.
• Customer Service Excellence: Several reviews specifically commend the “customer service from start to finish was 5🌟” and “Great service.” This aligns with the company’s stated commitment to customer satisfaction.
• Prompt Delivery: Remarks such as “impressed with the quick delivery” underline the reliability of their shipping, particularly the next-day delivery on certain items.
• Value for Money: While not explicitly stated in the sample reviews, the “Premier Price Promise” coupled with high satisfaction suggests customers feel they are getting good value for their investment.

Addressing Potential Concerns Based on High Rating, Limited Negatives

While the overall rating is overwhelmingly positive, a 4.7-star rating implies that there might be a small percentage of reviews that are less than five stars.

In general, for a company with such a high rating, any negative feedback usually relates to: Eastwoodsoundandvision.com Reviews

• Minor Logistical Glitches: Occasional delivery delays despite general promptness or packaging issues that might lead to minor damage.
• Misunderstandings: Discrepancies between customer expectations and the actual product, or issues arising from mismeasurements on the customer’s part though their design tools aim to mitigate this.
• Communication Gaps: Rare instances where a customer might feel communication could have been more proactive on a specific order.

However, the dominant narrative from over 8,500 reviews strongly indicates that Premierrange.co.uk consistently delivers on its promises and effectively resolves any issues that do arise.

Their proactive display of this strong Trustpilot score serves as a powerful testament to their reputation and reliability within the UK market.

Premierrange.co.uk vs. Competitors: A Comparative Look

When considering home improvement products like splashbacks, homeowners and trade professionals often weigh their options across various providers.

Premierrange.co.uk distinguishes itself through specialization, customization, and logistical efficiency, which offer both advantages and potential considerations compared to broader retailers or smaller custom shops.

Specialization and Product Depth

• Premierrange.co.uk: Their core strength lies in being a highly specialized “Number 1 Provider of Splashbacks.” This singular focus allows them to offer an unparalleled depth of product options, customization features like 250 million Shutterstock images, 10 million color matches, and expertise in this specific category. They also provide complementary accessories that align with kitchen and bathroom aesthetics.
• Larger DIY/Home Improvement Stores e.g., B&Q, Wickes, Homebase: These retailers offer a vast range of home products, including splashbacks, but their selection is often more limited in terms of material variety, bespoke sizing, and extreme customization. While convenient for general needs, they typically cannot match the nuanced color matching or personalized image printing services offered by Premier Range.
• Smaller Custom Glass/Acrylic Fabricators: These local businesses might offer custom splashbacks, but often lack the online presence, extensive image libraries, competitive pricing due to scale, and efficient delivery logistics of a national online specialist like Premier Range. Their service might be more personalized face-to-face, but the convenience and breadth of digital options are often less developed.

Customization Capabilities

• Premierrange.co.uk: A clear leader here. Their ability to match virtually any color Dulux, Crown, RAL, and bespoke, integrate with Shutterstock’s massive library, allow personal image uploads, and offer precise shaping/socket cutouts via an online tool sets them apart. This level of personalization is crucial for bespoke kitchen designs.
• Competitors: Broader retailers typically offer a limited palette of pre-set colors and standard sizes. While some may offer cutting services, integrated online design tools for complex shaping or custom image printing are rare. Smaller fabricators can customize but might require more direct client input and potentially higher costs for unique features.

Pricing Strategy “Premier Price Promise”

• Premierrange.co.uk: The “Premier Price Promise” suggests they aim to be competitive, though specific pricing details would require direct comparison of specific product configurations. Their scale and specialization could allow for competitive pricing on standard items, while bespoke options inherently command a premium. Prices from £45.00 for splashbacks and radiator covers indicate accessible entry points.
• Competitors: Large retailers often have tiered pricing, with basic options being very affordable but custom solutions becoming disproportionately expensive or unavailable. Smaller fabricators might have higher unit costs for bespoke work due to lower volume.

Delivery and Logistics

• Premierrange.co.uk: “Next-day delivery on thousands of Splashbacks” is a significant competitive advantage. This speed, combined with secure packaging, minimizes project delays for customers.
• Competitors: Lead times for custom items from general retailers or smaller shops can be considerably longer, often weeks. Standard, off-the-shelf items might be available for immediate pickup or delivery, but they lack the customization.

Customer Service and Reputation

• Premierrange.co.uk: The 4.7 Trustpilot score from over 8,500 reviews is a powerful indicator of consistent customer satisfaction, covering product quality, ease of installation, and service. This strong online reputation builds immense trust.
• Competitors: Larger retailers might have mixed reviews due to their vast product ranges and varying departmental service levels. Smaller businesses might have fewer public reviews, making it harder to gauge their overall reputation from afar.

In essence, Premierrange.co.uk positions itself as the go-to specialist for those seeking high-quality, highly customizable splashbacks and related home accessories with efficient delivery. Celticwatersolutions.ie Reviews

While larger stores offer convenience for general needs, and smaller shops offer local touch, Premier Range carves out its niche by excelling in depth of product, customization, and online customer experience, supported by a strong reputation.

The Impact of Customization on Home Design

The extensive customization options offered by Premierrange.co.uk have a profound impact on contemporary home design, particularly in kitchens and bathrooms.

Moving beyond off-the-shelf solutions, bespoke elements allow homeowners and designers to create spaces that are truly unique, reflective of personal style, and perfectly integrated with the overall aesthetic vision.

Achieving a Harmonized Aesthetic

• Precise Colour Matching: The ability to match virtually any color Dulux, Crown, RAL, or custom is a must. This allows splashbacks to seamlessly blend with existing paintwork, cabinetry, or textiles, creating a cohesive and harmonious look. Instead of settling for “close enough,” designers can achieve exact coordination, which is crucial for achieving a polished finish. This eliminates visual jarring and contributes to a sense of calm and order in the space.

Enhancing Functionality with Style

• Bespoke Shaping and Socket Cutouts: Modern kitchens often feature complex layouts with numerous electrical outlets. Premier Range’s ability to provide custom shaping and precise socket cutouts ensures that the splashback fits perfectly, avoiding awkward gaps or compromises in design. This attention to detail means functionality is not sacrificed for aesthetics, and the installation looks professional and integrated.
• Durability and Easy Maintenance: While adding style, glass and acrylic splashbacks also offer superior functionality. They are highly durable, easy to clean, and protect walls from moisture, grease, and stains. This blend of form and function ensures that the customized design is not just beautiful but also practical for daily use in high-traffic areas like kitchens.

Creating Unique Focal Points

• Artistic Expression: A customized splashback moves beyond being just a protective barrier. it becomes a piece of art. It can be the singular “wow” factor in a kitchen, drawing the eye and setting the tone for the entire room. For example, a large, vibrant picture splashback can elevate a simple kitchen design into something truly memorable.
• Personalized Narratives: Photo collages or word collages offer a deeply personal touch. They allow homeowners to embed their stories, values, or cherished moments directly into the fabric of their home design, making the space uniquely theirs. This level of personalization fosters a deeper connection with the living environment.
• Beyond Kitchens: The customization extends to other areas, such as glass radiator covers or wall clocks. These allow homeowners to subtly integrate their design theme throughout the home, creating continuity and a refined aesthetic in unexpected places. For instance, a radiator cover with a consistent color or image theme can tie a living room or hallway to the kitchen’s design.

In conclusion, the extensive customization options offered by Premierrange.co.uk empower individuals to move beyond generic design templates.

They facilitate the creation of spaces that are not only visually stunning and perfectly harmonized but also deeply personal and reflective of the homeowner’s unique taste and lifestyle. Usmed.com Reviews

This approach elevates home design from mere decoration to a form of personal expression.

Understanding the Installation Process for Premierrange.co.uk Splashbacks

While Premierrange.co.uk primarily supplies the splashbacks and accessories, understanding the typical installation process is crucial for customers planning their home renovation.

The website mentions “easy to install” in customer reviews and offers shaping and socket cutout services, indicating that they design products with ease of fitting in mind.

Key Steps for a Typical Splashback Installation

The installation of glass or acrylic splashbacks generally follows a straightforward process, often achievable for a competent DIY enthusiast, though professional installation is always an option for those seeking perfect results or dealing with complex cuts.

1. Preparation of the Surface: Northgatevehiclehire.co.uk Reviews

   • Clean and Dry: The wall surface where the splashback will be installed must be clean, dry, and free from any dust, grease, or debris. Any old wallpaper or loose paint should be removed.
   • Flat and Smooth: The surface needs to be as flat and smooth as possible to ensure the splashback sits flush against the wall and prevents any gaps or warping, especially for acrylic.
   • Measure Twice, Cut Once: Even with Premier Range’s precise cutting and socket cutouts, re-verifying measurements on site is crucial, especially for bespoke pieces. This ensures the splashback arrives ready for final fitting without unexpected issues.

2. Trial Fitting Dry Run:

   • Before applying any adhesive, it’s highly recommended to carefully place the splashback against the wall to check the fit. This allows identification of any potential issues with measurements, socket alignment, or wall imperfections.
   • For shaped splashbacks or those with cutouts, this step is even more critical to ensure all elements align perfectly.

3. Application of Adhesive:

   • Adhesive Type: Premier Range likely recommends or supplies a specific type of adhesive suitable for their glass and acrylic products. This is often a neutral cure silicone adhesive that is non-corrosive and provides a strong, flexible bond. Customer reviews mention “just used the glue supplied.”
   • Application Method: Adhesive is typically applied in vertical beads or dots on the back of the splashback, ensuring good coverage without being excessive, which could lead to squeeze-out. Care is taken to keep adhesive away from edges where it might be visible.
   • Avoid Over-Application: Too much adhesive can cause the splashback to bow or result in unsightly residue.

4. Mounting the Splashback:

   • Careful Placement: The splashback is carefully lifted and pressed firmly onto the prepared wall surface. For larger or heavier glass pieces, two people may be required.
   • Leveling: A spirit level is used immediately after placement to ensure the splashback is perfectly level. Adjustments can usually be made within a few minutes of initial contact.
   • Support During Curing: For heavier glass splashbacks, temporary supports like wooden blocks or props may be needed at the bottom edge during the adhesive curing time, as mentioned in some customer reviews. This prevents slippage until the adhesive has set sufficiently.

5. Finishing Touches:

   • Sealing Edges: Once the adhesive has cured as per manufacturer instructions, usually 24-48 hours, the edges of the splashback can be sealed with a suitable silicone sealant. This creates a neat, watertight finish and prevents moisture ingress.
   • Cleaning: Any excess adhesive or fingerprints should be carefully cleaned from the splashback surface using appropriate cleaning agents.

Tools Typically Required:

• Spirit Level
• Measuring Tape
• Adhesive and possibly a caulking gun
• Cleaner/Degreaser for wall preparation
• Soft Cloths
• Masking Tape for temporary support or clean edges
• Protective Gloves
• Possibly a utility knife for trimming sealant

Premier Range’s emphasis on pre-cut sockets and custom shapes greatly simplifies the process compared to buying a raw sheet and cutting it on-site. Uk.openinfra.com Reviews

However, precise measurement and careful execution of the mounting steps remain crucial for a professional and durable installation.

Always consult the specific installation guidelines provided by Premier Range with their products.

Pricing and Value Proposition of Premierrange.co.uk

Understanding the pricing strategy and the overall value proposition of Premierrange.co.uk is essential for potential customers.

While the website provides starting prices, the true value lies in the balance between cost, customization, quality, and service.

Pricing Structure Overview

• Starting Prices: The website clearly states “Prices from £45.00” for kitchen splashbacks and radiator covers. This indicates an accessible entry point for their products, likely for smaller, standard-sized acrylic or basic glass options.
• Factors Influencing Price: The final cost of a splashback from Premier Range will depend on several key factors:
  • Material: Glass is generally more expensive than acrylic.
  • Size: Larger splashbacks naturally cost more due to material usage and manufacturing complexity.
  • Customization Level:
    • Bespoke Colours: Matching specific paint codes or custom hues will likely incur an additional cost compared to standard Premier Colours.
    • Printed Images: Using Shutterstock images or uploading personal photos will add to the price, reflecting the licensing fees for Shutterstock and the printing process.
    • Word/Photo Collages: These personalized designs are more intricate and will command a higher price.
    • Shaping and Socket Cutouts: Custom cuts and precise socket holes, while essential for a perfect fit, are value-added services that contribute to the final cost.
  • Product Type: Accessories like chopping boards or coasters will be less expensive than large splashbacks or radiator covers.
• “Premier Price Promise”: This guarantee suggests a commitment to competitive pricing within the market. While not explicitly stating they will beat any price, it implies they aim to offer good value and remain competitive. This could mean they regularly review competitor pricing or offer price matching under certain conditions.

Value Proposition: Beyond Just the Price Tag

The true value from Premierrange.co.uk extends far beyond the initial price, encompassing several key aspects: Tyreleader.ie Reviews

1. Unmatched Customization: This is arguably their strongest value driver. The ability to precisely match colours, print highly personal images, and get exact bespoke cuts means customers don’t have to compromise on their design vision. This saves time and effort compared to sourcing plain materials and then arranging separate cutting and printing services, which can be costly and prone to errors. For homeowners seeking a truly unique and integrated look, this customization is invaluable.

2. Quality and Durability: The use of tempered safety glass for glass products and high-quality acrylic ensures longevity and performance. Glass splashbacks, for instance, are known for their heat resistance and easy cleaning, providing a durable solution that stands the test of time. This reduces the need for frequent replacements, offering long-term value.

3. Convenience and Efficiency:

   • Online Design Tools: Their user-friendly online tools simplify the ordering process for complex bespoke items.
   • Next-Day Delivery: For thousands of items, this offers immense convenience, allowing customers to proceed with their projects without significant delays.
   • Secure Packaging: Minimizes the risk of damage during transit, saving customers the hassle of returns and reorders.

4. Strong Customer Service & Reputation: The outstanding 4.7 Trustpilot score from over 8,500 reviews is a testament to their reliable products and excellent service. This reduces perceived risk for customers and ensures that support is available if issues arise. Investing in a company with a proven track record of customer satisfaction adds significant peace of mind.

5. Aesthetic Impact and Home Value: A well-designed, customized splashback can significantly enhance the aesthetic appeal of a kitchen or bathroom. This visual upgrade can potentially increase the perceived value and attractiveness of a home, especially during resale. The investment in a high-quality, customized piece can pay dividends in terms of personal enjoyment and property enhancement. Autoclub-rentals.gr Reviews

In conclusion, while Premierrange.co.uk may not always be the cheapest option for the most basic splashback, its value proposition is built on providing unparalleled customization, high-quality products, efficient service, and a strong reputation.

For customers who prioritize precise design integration, personalization, and a hassle-free experience, the value offered by Premier Range appears to be compelling.

Showroom Experience and Trade Customer Opportunities

Beyond their online presence, Premierrange.co.uk also offers a physical showroom experience and caters to trade professionals, indicating a multi-faceted business model designed to serve a broader range of customers.

The Showroom Experience

• Location and Hours: The showroom is located at Crow Carr Ings Mill, Vale St, Todmorden, Lancashire OL14 5HG, with consistent opening hours from Monday to Friday 9 am – 6 pm and Saturday 10 am – 4 pm. This accessibility allows customers in the region to visit in person.

• Benefits of Visiting:

  • Tangible Product View: While online photos are excellent, seeing and touching the actual glass and acrylic splashbacks, feeling their thickness, and observing their finish in different lighting conditions can greatly aid decision-making. Customers can assess colors more accurately and understand material quality firsthand.
  • Personalized Consultation: The showroom provides an opportunity for customers to speak directly with knowledgeable staff. This one-on-one interaction can be invaluable for discussing specific design challenges, understanding customization options in detail, or getting advice on complex installations.
  • Inspiration: Seeing various splashbacks and home accessories displayed in a showroom setting can spark ideas and help visualize how products would look in one’s own home.
  • Exclusive Offer: The “FREE GIFT WHEN YOU SPEND OVER £50 at our Showroom” is an incentive to encourage in-person visits and purchases, adding a tangible benefit to the physical experience.

• Complementary to Online: The showroom complements their robust online platform, offering an alternative touchpoint for customers who prefer a more traditional retail experience or need a hands-on view before making a significant purchase. It enhances trust and demonstrates the company’s physical presence.

Trade Customer Opportunities

Premierrange.co.uk actively seeks to partner with trade professionals, indicating a strategic focus on the B2B market.

The “Become a Trade Customer” link is a key indicator of this initiative.

• Target Audience: This likely includes interior designers, kitchen and bathroom fitters, architects, property developers, and construction companies who regularly require splashbacks and related accessories for their projects.

• Benefits for Trade Customers Typically Offered: While specific benefits are not detailed on the homepage, typical advantages for trade accounts often include:

  • Preferential Pricing: Trade customers usually receive discounted rates on bulk orders or ongoing purchases, improving their profit margins.
  • Dedicated Account Manager: A specific point of contact for streamlined communication, order management, and technical support.
  • Credit Accounts: The option for credit terms, which can greatly assist cash flow for businesses.
  • Priority Order Processing: Faster turnaround times for orders, crucial for keeping projects on schedule.
  • Exclusive Product Access: Early access to new products or unique designs not immediately available to the general public.
  • Technical Support and Advice: Expert guidance on product specifications, installation, and problem-solving for complex projects.
  • Marketing Support: Access to product samples, brochures, or high-resolution images for their own client presentations.

• Strategic Importance: Cultivating trade relationships is vital for Premier Range’s growth. Trade professionals often place larger, recurring orders and can serve as influential advocates for the brand within their industry. By providing tailored support and incentives, Premier Range aims to become a preferred supplier for these businesses.

In conclusion, Premierrange.co.uk’s combination of an inviting showroom for retail customers and a dedicated program for trade partners demonstrates a well-rounded business strategy.

This dual approach allows them to cater to diverse customer needs, build strong relationships, and expand their market reach effectively.

Frequently Asked Questions

What is Premierrange.co.uk?

Based on checking the website, Premierrange.co.uk is a leading UK-based online retailer specializing in the manufacture and supply of high-quality kitchen and bathroom splashbacks.

They also offer a range of complementary home accessories like radiator covers, wall clocks, chopping boards, and table tops.

What products does Premierrange.co.uk offer?

Premierrange.co.uk offers a wide variety of products, primarily focusing on kitchen and bathroom splashbacks made from glass and acrylic.

Their range includes Premier Colour, Bespoke Colour, Picture, Photo, Word Collage, Stone & Granite, and Mirror splashbacks.

Additionally, they provide bath panels, sink splashbacks, glass radiator covers, wall clocks, skeleton clocks, chopping boards, placemats, hob covers, and glass table tops.

Can I customize splashbacks at Premierrange.co.uk?

Yes, customization is a core offering.

You can choose from Premier Colours, match specific paint codes Dulux, Crown, RAL, upload your own images or photos, create word or photo collages, and design shaped splashbacks with custom socket cutouts using their online tools.

They also offer access to over 250 million images from Shutterstock.

What materials are Premierrange.co.uk splashbacks made from?

Premierrange.co.uk splashbacks are primarily made from high-quality glass often tempered safety glass and various types of acrylic, including clear, glitter, mirror, and marble finishes.

What is the “Premier Price Promise”?

The “Premier Price Promise” indicates Premierrange.co.uk’s commitment to offering competitive pricing for their products.

While specific details might be on their dedicated page, it generally implies they strive to provide good value within the market.

Does Premierrange.co.uk offer next-day delivery?

Yes, Premierrange.co.uk highlights “next-day delivery on thousands of Splashbacks,” indicating that many of their popular items are available for rapid dispatch.

What is Premierrange.co.uk’s Trustpilot score?

Premierrange.co.uk boasts an excellent Trustpilot score of 4.7 out of 5 stars, based on over 8,500 reviews, indicating a high level of customer satisfaction.

Are the splashbacks easy to install?

According to customer reviews on the website, many users found the splashbacks “easy to install” and “so easy to fit,” often using adhesive supplied by the company.

Premier Range also offers pre-cut socket cutouts to simplify installation.

Where is Premierrange.co.uk located?

Their physical showroom is located at Crow Carr Ings Mill, Vale St, Todmorden, Lancashire OL14 5HG, UK.

What are the opening hours of the Premierrange.co.uk showroom?

The showroom is open Monday to Friday from 9 am to 6 pm, and Saturday from 10 am to 4 pm. It is closed on Sundays.

How can I contact Premierrange.co.uk customer service?

You can contact Premierrange.co.uk customer service via email at [email protected] or by telephone at +44 0 1706 839253. They also have a “Contact Us” page on their website.

Does Premierrange.co.uk cater to trade customers?

Yes, Premierrange.co.uk has a “Become a Trade Customer” option on their website, indicating they offer services and potentially special benefits for interior designers, fitters, and other trade professionals.

Can I get a free gift at the showroom?

Yes, the website advertises a “FREE GIFT WHEN YOU SPEND OVER £50 at our Showroom,” encouraging in-person visits and purchases.

What types of acrylic sheets does Premierrange.co.uk sell?

Beyond splashbacks, Premierrange.co.uk sells clear acrylic sheets, clear glitter acrylic sheets, mirror acrylic in smoke grey, rose gold, silver, gold, and marble acrylic sheets in mother of pearl, aqua blue, northern lights, galaxy, pearl.

What other home accessories do they offer apart from splashbacks?

They offer a range of accessories including glass wall clocks, glass skeleton clocks, glass radiator covers, glass chopping boards, glass place mats, glass hob covers, and glass table tops.

Can I upload my own image for a splashback?

Yes, a popular option is to upload your own image, picture, or photo to create a personalized splashback or other printed glass/acrylic products.

Does Premierrange.co.uk offer color matching for specific paint brands?

Yes, they offer a color-matching service that includes Dulux, Crown, and RAL colors, or even bespoke color matching from over 10 million potential colors.

What is an RMA Form mentioned on their site?

An RMA Return Merchandise Authorization form is part of their structured process for handling product returns or exchanges, ensuring that returned items are tracked and processed efficiently.

Do they offer products for bathrooms?

Yes, in addition to kitchen products, they offer an extensive range of acrylic bath panels and sink splashbacks for bathrooms.

How durable are Premierrange.co.uk’s products?

Their products, especially the glass items, are made from tempered safety glass, known for its durability and heat resistance.

Acrylic products are also designed to be robust and easy to clean, ensuring longevity in high-use areas.

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