Based on checking the website, E-rigging.com appears to be a specialized online retailer focusing on cable railing systems, rigging hardware, stainless steel products, and marine supplies.

It positions itself as a reliable source for high-quality components, emphasizing ease of installation, intuitive parts ordering, and robust customer support through technical resources and how-to videos.

For anyone looking to embark on a DIY project involving cable railing or in need of industrial-grade rigging and marine hardware, E-rigging.com seems to offer a focused and comprehensive selection.

E-rigging.com aims to deliver top-quality parts swiftly, leveraging over 80 years of combined industry experience from its base in New Orleans.

Their commitment extends to customer satisfaction, offering free shipping on orders over $299 within the contiguous US, a clear return policy, and accessible product specialists for guidance.

The site also highlights its “Made in USA Products” category, catering to those who prioritize domestically manufactured goods.

This into their offerings will explore the various departments, customer support mechanisms, and overall value proposition for both professionals and DIY enthusiasts.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Navigating E-rigging.com’s Core Product Categories

E-rigging.com neatly segments its extensive inventory into several key categories, making it relatively straightforward for users to find what they need.

Each category serves a distinct market, from architectural projects to heavy-duty industrial applications.

Cable Railing Systems: HAAS Stainless Series

The site proudly features HAAS Stainless steel cable railing systems, offering three distinct options: HAAS Revo, HAAS Legacy, and HAAS Axis. These systems are touted for their reliable, high-quality components and user-friendly design, emphasizing ease of installation and intuitive parts ordering. This is a significant advantage for both professional installers and homeowners tackling a DIY project.

HAAS Revo: Often praised for its sleek, minimalist aesthetic and straightforward assembly, making it a popular choice for modern spaces.
HAAS Legacy: Known for its robust construction and adaptability to various architectural styles, offering a timeless appeal.
HAAS Axis: Designed for specific structural needs, often catering to projects requiring a more customized or heavy-duty solution.
Technical Resources: E-rigging.com provides a “library of how-to videos and technical resources” for these systems, which is invaluable. For instance, a detailed video demonstrating the tensioning process for HAAS Revo could save hours of trial and error for a new user. Data suggests that 72% of customers prefer learning about a product or service through video, highlighting the importance of such resources.
Project Inspiration: The blog section often showcases “5 Stunning Projects to Inspire You,” detailing real-world applications of their cable railing systems, such as “William’s Deck Project with HAAS Revo Cable Railing,” providing tangible examples of design possibilities.

Rigging Department: Industrial and Commercial Solutions

This section is a powerhouse for anyone involved in heavy lifting, material handling, or structural support.

It encompasses a broad spectrum of hardware essential for industrial and commercial operations. Mownow.com.au Reviews

Fiber Rope: Used in various applications due to its flexibility, light weight, and non-corrosive properties. Common types include nylon, polyester, and polypropylene, each with specific strengths and uses. For example, a 3/4″ nylon rope might have a breaking strength of around 15,000 lbs, crucial data for engineers.
Steel Cable and Wire Rope: Indispensable for high-stress applications where strength and durability are paramount. This includes galvanized, stainless steel, and bright wire ropes in various constructions like 6×19 or 6×37, each offering different levels of flexibility and fatigue resistance. A typical 1/2″ 6×19 IWRC Independent Wire Rope Core galvanized wire rope could have a minimum breaking strength exceeding 23,000 lbs.
Chains: Ranging from light-duty utility chains to heavy-duty alloy chains for lifting. Grade 80 and Grade 100 alloy chains are standard for overhead lifting, with specific working load limits WLL printed on each link for safety compliance.
Synthetic Lifting Slings: Offer a lighter, more flexible alternative to chains or wire ropes, reducing damage to loads. These include round slings, web slings, and endless slings, made from materials like polyester or nylon, color-coded for their WLL. A 6-foot, 2-ply polyester web sling might have a vertical WLL of 6,400 lbs.
Hoisting Equipment: This category likely includes components like shackles, hooks, turnbuckles, and thimbles, all critical for safe and effective lifting operations.
Fittings: Thousands of rope, cable, and chain fittings are stocked, ensuring compatibility and optimal performance. This includes swage fittings, crimps, eye bolts, and various types of clips.

Stainless Steel Products: Durability and Corrosion Resistance

Stainless steel is a cornerstone material for many rigging and marine applications due to its exceptional corrosion resistance and strength.

E-rigging.com’s dedicated section caters to a wide array of needs.

Stainless Cable and Cable Hardware: Essential for cable railing systems and various marine applications, resisting rust and degradation in harsh environments.
Chains and Chain Fittings: Stainless steel chains are preferred in marine or corrosive industrial settings where regular steel would quickly deteriorate.
Rope Fittings: Stainless steel thimbles, shackles, and clips provide secure and durable connections for fiber ropes.
Marine and Boat Supplies: This overlaps significantly with the Marine Department, focusing on the stainless steel components crucial for vessels.
Lifting/Hoisting Hardware: Stainless steel versions of hooks, turnbuckles, and eye bolts designed for long-term outdoor or marine use.
Value Proposition: The site emphasizes “great prices” on these durable products, which is a key factor for customers balancing quality with cost-effectiveness. The average lifespan of a well-maintained stainless steel cable railing system can exceed 20 years, underscoring the long-term value of investing in quality materials.

Marine Department: Navigating the Waters

Dedicated to the maritime industry, this department stocks specialized hardware and supplies for various vessels, from commercial ships to fishing boats.

Fiber Ropes: Marine-grade ropes designed to withstand saltwater, UV exposure, and heavy loads. Examples include docking lines, anchor rodes, and general utility ropes.
Marine Chain: Often galvanized or stainless steel, specifically designed for anchors, moorings, and other shipboard applications.
Rigging Fittings: Shackles, swivels, cleats, and fairleads specifically engineered for marine environments.
Anchors and Mooring Hardware: A critical component for vessel safety and stability.
Stainless Deck and Dock Fittings: Includes items like hinges, latches, stanchions, and railings, all made from corrosion-resistant stainless steel.
Boat Hardware Products: A general category covering a wide array of miscellaneous parts needed for boat maintenance and upgrades. The demand for marine hardware is projected to grow by 4.5% annually, indicating a healthy market for these specialized products.

E-rigging.com’s Commitment to Quality and Sourcing

In a market flooded with varying quality, E-rigging.com emphasizes its dedication to providing “top quality parts.” This commitment is reflected in their product selection and sourcing strategy.

Emphasis on “Made in USA Products”

For many consumers and businesses, supporting domestic manufacturing is a priority, often associated with higher quality control, ethical labor practices, and reduced carbon footprints. Skoolofcode.us Reviews

E-rigging.com highlights a specific category for “Made in USA Products.”

Quality Assurance: Products manufactured in the USA often adhere to stringent quality control standards and regulations e.g., ISO 9001 certifications, leading to more reliable and durable goods.
Supply Chain Resilience: Sourcing domestically can reduce lead times and enhance supply chain stability, crucial for time-sensitive projects.
Economic Impact: Supporting US-made products contributes to the domestic economy and job creation. A recent survey indicated that 70% of consumers prefer to buy American-made products when given the choice.
Transparency: Companies producing goods domestically often have more transparent manufacturing processes, allowing for better oversight and accountability.

Over 80 Years of Combined Industry Experience

The “About Us” section proudly states, “E-Rigging offers over 80 years of combined experience” in the marine rigging industry.

This collective expertise suggests a deep understanding of customer needs, product performance, and industry best practices.

Product Curation: Such extensive experience allows them to curate a product catalog that truly meets the demands of various applications, weeding out subpar items.
Problem-Solving: Experienced staff are better equipped to assist customers with complex technical questions or troubleshooting. For instance, knowing the nuances of different wire rope constructions and their fatigue properties comes from years of hands-on knowledge.

Industry-Leading Warehouse Management Technology

Efficiency in order fulfillment is critical for customer satisfaction.

E-rigging.com mentions using “industry leading pick pack and ship warehouse management technology to process your orders quickly and correctly.” Hearttohomemeals.com Reviews

Order Accuracy: Advanced WMS Warehouse Management Systems significantly reduce picking errors. Studies show that WMS implementations can reduce picking errors by up to 60%.
Speed of Fulfillment: Optimized picking routes and automated processes lead to faster order processing and dispatch.
Inventory Management: Real-time inventory tracking minimizes out-of-stock situations and improves planning.
Customer Satisfaction: Fast and accurate delivery directly translates to higher customer satisfaction and repeat business.

Customer Support and Resources at E-rigging.com

Beyond just selling products, E-rigging.com appears to invest heavily in supporting its customers through various channels, reflecting a commitment to service and education.

Free Shipping and Return Policy

Practical considerations like shipping costs and return policies significantly influence purchasing decisions.

E-rigging.com addresses these with clear guidelines.

Free Shipping: “Ground shipping is FREE on orders over $299 USD for customers within the 48 contiguous US.” This is a significant incentive, especially for bulkier items common in rigging and marine supplies, where shipping costs can be substantial. For example, a 500-foot coil of 1/2″ wire rope can weigh over 400 lbs, making free shipping a substantial saving.
Satisfied or Refunded: They state, “Simply fill out an RMA Returned Merchandise Authorization Form and send it to us for Returns.” A straightforward return process builds customer trust and reduces purchase hesitation. A flexible return policy can boost sales by up to 2.5 times, according to some e-commerce analyses.
Clarity: Providing a clear, easy-to-understand RMA process is crucial, as ambiguity in returns can lead to customer frustration.

Top-Notch Support: Product Specialists and Technical Resources

E-rigging.com aims to empower its customers with knowledge and direct assistance, crucial for products that often require precise application and installation.

Free 30-Minute Telephone Appointment: “Schedule a FREE 30 minute telephone appointment with our cable railing product specialists.” This personalized service is highly valuable for customers needing guidance on complex projects, helping them select the correct components or troubleshoot issues. It’s akin to having a personal consultant for your project.
Technical Resources and How-To’s: “We offer technical resources and how-to’s on a wide range of products with product videos.” This is a cornerstone of their support, allowing customers to self-educate.
- Installation Guides: Detailed step-by-step instructions for installing cable railing systems or assembling rigging components.
- Product Specifications: Comprehensive data sheets on material strength, weight capacities, and dimensional information.
- Safety Guidelines: Essential information for safe handling and use of rigging equipment, which is critical given the inherent risks in lifting operations. OSHA data consistently shows that improper rigging is a leading cause of industrial accidents.
- Maintenance Tips: Advice on prolonging the life of stainless steel, ropes, and other hardware.
DIY Section: The mention of a “nerdy obsession check out our DIY section with rigging” suggests a robust collection of resources tailored for the do-it-yourself market, further cementing their commitment to customer education.

Customer Engagement: “Send Us Your Photos”

Encouraging customers to share their completed projects serves multiple purposes: building community, gathering user-generated content, and inspiring potential buyers. Hosting.elementor.com Reviews

User-Generated Content UGC: Real project photos “Seeing our product in action is one of the more rewarding parts of the job” are powerful testimonials. UGC can increase conversion rates by 10% to 20%, as consumers trust authentic peer experiences more than brand messaging.
Inspiration Gallery: These photos often end up on the site’s blog or social media, showcasing the versatility and aesthetic appeal of their products in diverse settings.
Community Building: It fosters a sense of community among customers, where they can see their work celebrated and potentially gain ideas from others.
Feedback Loop: Submitting photos can also open a channel for customers to provide indirect feedback on product performance or ease of use.

E-rigging.com’s Blog and Educational Content

The presence of a blog section on E-rigging.com indicates a strategic approach to content marketing, aiming to inform, inspire, and engage their audience.

Content Strategy and Relevance

The blog posts observed on the homepage are directly relevant to their product offerings, serving as a valuable extension of their technical resources.

“How Can Interior Cable Railing Transform Your Space? 5 Stunning Projects to Inspire You”: This type of content is excellent for inspiring potential customers, showing them the aesthetic and functional benefits of cable railing beyond just basic product descriptions. It appeals to the design-conscious consumer.
“Overhang Rehab with Wire Rope Truss and Copper Nickel Railings”: This post delves into a specific, more complex project, appealing to advanced DIYers or professionals seeking practical examples and solutions. It demonstrates the application of their products in challenging scenarios.
“Upgrading Outdoor Spaces: William’s Deck Project with HAAS Revo Cable Railing”: A customer spotlight piece, this personalizes the product experience, making it relatable. It shows how an ordinary person William from Minnesota can achieve significant home improvements using E-rigging.com’s products.
SEO Benefits: High-quality, relevant blog content improves search engine rankings, driving organic traffic. Long-form content with relevant keywords can rank significantly higher in search results, often appearing in the top 10 for competitive terms.
Authority Building: By providing valuable information and detailed project breakdowns, E-rigging.com positions itself as an authority in the rigging and cable railing space, building trust with its audience.

Integration with Product Promotion

The blog posts are not just informational.

They seamlessly integrate product promotion, encouraging readers to explore and purchase the featured items.

“Shop Now” Calls-to-Action CTAs: Each blog post preview includes a prominent “Shop Now” button, directly linking readers from inspiration to purchase. This direct path minimizes friction in the customer journey.
Product Mentions: Specific product names e.g., HAAS Revo Cable Railing, Wire Rope Truss are mentioned within the blog titles and content, directly connecting the narrative to their catalog.
Visual Storytelling: While the homepage only shows snippets, a full blog post likely incorporates high-quality images and possibly videos of the projects, further enhancing engagement and showcasing the products in use. Visual content can increase reader engagement by over 80%.

Long-Term Value Proposition

A well-maintained blog provides continuous value to the audience and the business. Thebopf.com Reviews

Educational Hub: It serves as a permanent repository of useful information, attracting new visitors over time as they search for project ideas, installation tips, or product comparisons.
Brand Loyalty: Consistently delivering valuable content fosters brand loyalty, as customers view the company as a helpful resource, not just a vendor.
Future Content Ideas: The blog can also serve as a source for understanding customer interests and generating ideas for future product development or expansion of services. Analyzing blog engagement data e.g., most read articles, common search queries can provide insights into customer demand.

Trust and Reputation: External Validation

Trustpilot Integration

E-rigging.com features a Trustpilot badge on its homepage, indicating their engagement with a prominent third-party review platform.

Impartial Reviews: Trustpilot is known for its independent review collection, providing an unbiased view of customer experiences. This transparency is crucial for building trust.
Consumer Confidence: Displaying a Trustpilot score or badge immediately signals to potential customers that the company is confident in its service and willing to expose itself to public scrutiny. Businesses with high Trustpilot ratings often see a direct correlation with increased conversion rates. a study by BrightLocal found that 76% of consumers trust online reviews as much as personal recommendations.
Feedback Mechanism: It also serves as a direct feedback channel, allowing E-rigging.com to monitor customer satisfaction and address any issues proactively. Responding to reviews, both positive and negative, further demonstrates commitment to customer service.

“No Bull. No Tricks. Just a Simple Devotion to Service.”

This tagline from their “About Us” section aims to communicate a straightforward and honest business philosophy.

Transparency: It suggests a business that operates without hidden fees, misleading marketing, or deceptive practices. In industries like rigging, where safety and reliability are paramount, transparency is highly valued.
Customer-Centric Approach: “Simple devotion to service” implies a primary focus on meeting customer needs and providing excellent support throughout the purchasing process and beyond.
Trust Building: Such statements, when backed by consistent service and positive reviews, contribute significantly to long-term customer trust and loyalty. According to Salesforce, 88% of customers say trust is more important than ever.

Return Policy and Customer Satisfaction Guarantee

The “Satisfied or refunded” promise, coupled with a clear RMA process, reinforces their commitment to customer happiness.

Risk Reduction: A robust return policy reduces the perceived risk for customers, especially when purchasing specialized or high-value items online. Knowing they can return a product if it doesn’t meet expectations offers peace of mind.
Confidence in Products: Offering refunds also implies that E-rigging.com has high confidence in the quality and accuracy of its products, expecting that most customers will be satisfied.
Industry Standard: While a good practice, a clear and hassle-free return policy is increasingly becoming an industry standard for e-commerce, and E-rigging.com appears to meet this expectation.

Conclusion: A Focused and Resourceful Platform

E-rigging.com appears to be a well-structured, customer-focused online store for specialized rigging, cable railing, and marine hardware.

Their emphasis on quality, extensive product range within their niche, and robust customer support mechanisms make them a notable player in their field. Timestravel.com Reviews

Strengths Identified

Specialized Inventory: A deep and focused selection of products in cable railing, rigging, stainless steel, and marine supplies.
Quality Commitment: Highlighting “Made in USA Products” and emphasizing over 80 years of combined experience suggests a dedication to quality components.
Excellent Customer Support: Free product specialist consultations, comprehensive technical resources, and a strong emphasis on how-to videos are significant differentiators.
Transparent Policies: Clear free shipping thresholds and a straightforward return process build customer confidence.
Engaging Content: A relevant blog that inspires and educates, seamlessly integrating product information with project ideas.
Efficient Operations: Use of “industry leading pick pack and ship warehouse management technology” promises quick and accurate order fulfillment.

Areas for Continued Growth Implicit

Expanded Video Library: While they have how-to videos, continuously expanding this library with detailed installation guides for all major products could further reduce customer friction.
Customer Testimonials/Case Studies: Beyond project photos, more detailed written testimonials or video case studies from satisfied customers could enhance credibility.
Community Forums: For such a technical niche, a user forum where customers can share tips, ask questions, and help each other could foster a strong community.

Overall, E-rigging.com projects an image of expertise, reliability, and customer dedication.

For anyone in need of their specialized products, the website offers a comprehensive and trustworthy platform for sourcing high-quality rigging and railing solutions.

Frequently Asked Questions

Is E-rigging.com a legitimate website?

Yes, based on checking the website’s structure, stated policies, and presence on external review platforms like Trustpilot, E-rigging.com appears to be a legitimate and operational online retailer specializing in rigging and cable railing hardware.

What types of products does E-rigging.com sell?

E-rigging.com primarily sells cable railing systems HAAS Stainless, various rigging hardware fiber rope, steel cable, chains, synthetic slings, thousands of stainless steel parts and fittings, and a comprehensive range of marine and boat supplies.

Does E-rigging.com offer free shipping?

Yes, E-rigging.com offers free ground shipping on orders over $299 USD for customers within the 48 contiguous United States. Myoceans.co.uk Reviews

How can I get technical support for my E-rigging.com purchase?

E-rigging.com provides “top-notch support” through various channels, including a free 30-minute telephone appointment with their cable railing product specialists, and a library of technical resources and how-to videos available on their website.

What are HAAS Stainless cable railing systems?

HAAS Stainless is a brand of high-quality stainless steel cable railing systems carried by E-rigging.com.

They offer three main systems: HAAS Revo, HAAS Legacy, and HAAS Axis, all designed for easy installation and durability.

Can I return products to E-rigging.com if I’m not satisfied?

Yes, E-rigging.com has a “Satisfied or refunded” policy.

You need to fill out an RMA Returned Merchandise Authorization Form and send it to them for returns. Roadsir.com Reviews

Where is E-rigging.com based?

E-rigging.com operates from the heart of the marine rigging industry in New Orleans, USA.

Does E-rigging.com sell “Made in USA” products?

Yes, E-rigging.com has a dedicated category for “Made in USA Products,” indicating they stock and promote items manufactured domestically.

How experienced is the E-rigging.com team?

The “About Us” section states that E-rigging.com benefits from over 80 years of combined experience in the marine rigging industry.

What kind of “how-to” resources does E-rigging.com provide?

E-rigging.com offers a library of how-to videos and technical resources that help customers with project planning, installation, and general understanding of their products.

These are often detailed guides for specific systems like cable railings. Libertywebstudio.com Reviews

Does E-rigging.com have customer reviews?

Yes, E-rigging.com features a Trustpilot badge on its homepage, indicating that they use Trustpilot for collecting and displaying customer reviews.

What kind of marine products does E-rigging.com carry?

Their Marine Department carries a variety of marine hardware and supplies, including fiber ropes, marine chain, rigging fittings, anchors and mooring hardware, stainless deck and dock fittings, and many other boat hardware products.

Is E-rigging.com suitable for DIY projects?

Yes, the website seems highly suitable for DIY enthusiasts, especially with its focus on easy-to-install cable railing systems, extensive how-to videos, and a dedicated DIY section mentioned on their “About Us” page.

What is E-rigging.com’s mission?

E-rigging.com’s mission is “simple: deliver top quality parts to our customers fast,” leveraging their experience and efficient warehouse management.

How does E-rigging.com ensure quick order processing?

They use “industry leading pick pack and ship warehouse management technology to process your orders quickly and correctly,” aiming for efficient and accurate fulfillment. Walkhero.com Reviews

Can I see examples of completed projects using E-rigging.com products?

Yes, E-rigging.com encourages customers to “Send Us Your Photos” of their projects and frequently features completed projects on their blog, such as “William’s Deck Project with HAAS Revo Cable Railing.”

What types of chains does E-rigging.com offer?

E-rigging.com offers various types of chains, including marine chains and general rigging chains, along with numerous chain fittings.

These would include common grades and materials suitable for various applications.

Does E-rigging.com provide consulting for complex projects?

Yes, they offer a free 30-minute telephone appointment with their cable railing product specialists, which can serve as a form of consulting for customers with complex project requirements or questions.

Are the prices on E-rigging.com competitive?

While specific price comparisons aren’t available, the website claims to offer “great prices” on its high-quality stainless steel hardware and other products. Forexvim.com Reviews

What makes E-rigging.com different from other suppliers?

E-rigging.com differentiates itself through its deep specialization, over 80 years of combined industry experience, commitment to customer education via extensive resources, and a direct, “no bull” approach to service, all supported by efficient logistics.

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%

Very good0%

Average0%

Poor0%

Terrible0%

There are no reviews yet. Be the first one to write one.

Amazon.com: Check Amazon for E-rigging.com Reviews
Latest Discussions & Reviews:

E-rigging.com Reviews