Based on checking the website, Totalmerchandise.co.uk appears to be a legitimate and well-established supplier of promotional products and branded merchandise in the UK.

They offer a wide array of customizable items for businesses looking to enhance brand visibility, engage with customers, and improve corporate identity.

The site highlights a strong focus on customer service, competitive pricing, and a vast catalog of over 5,000 products, ranging from pens and mugs to eco-friendly options and corporate gifts.

The company, founded in 2004, positions itself as an award-winning leader in the promotional merchandise industry, with accolades such as the UK Promotional Merchandise Distributor of the Year award for multiple years.

They emphasize a straightforward ordering process, quick delivery options, and a commitment to helping businesses, regardless of their experience with promotional items, find the perfect fit for their marketing needs.

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The website’s testimonials and detailed FAQs further bolster their credibility, indicating a business that prioritizes transparency and customer satisfaction.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Totalmerchandise.co.uk Review & First Look

Upon first glance, Totalmerchandise.co.uk presents itself as a highly professional and user-friendly platform dedicated to promotional merchandise.

The layout is clean, intuitive, and designed to guide users through their extensive product catalog.

The website immediately highlights key selling points like “Express Delivery,” “Made in the UK” options, and a focus on “Recycled Items,” catering to a broad range of business needs and ethical considerations.

Initial Impressions and User Interface

The homepage is well-structured, featuring prominent calls to action for various product categories and trending offers. There’s a clear emphasis on brand visibility and customer engagement, with examples of how businesses can utilize promotional products. The site loads quickly, and navigation is straightforward, allowing users to easily browse by category, search for specific items, or explore best-sellers and new arrivals. The inclusion of current offers and customer testimonials on the homepage builds immediate trust.

Product Range Overview

Totalmerchandise.co.uk boasts an impressive inventory, claiming “over 5,000 branded products.” This includes: Allpetsatpeace.co.uk Reviews

Drinkware: Mugs, water bottles, and eco-friendly coffee cups like “Foamo.”
Apparel: T-shirts, with options for custom designs and various colors.
Stationery: Pens, notebooks, and multi-function card tools.
Bags: Tote bags, with a significant emphasis on recycled cotton options.
Eco-friendly merchandise: A dedicated section for sustainable products, including seed paper items.
Tech Gadgets: USBs, power banks, and other electronic accessories.
Event Merchandise: Lanyards, bunting, and banners.
Unique Items: Stress toys, keyrings, and even customized “New Flash Trainers.”

This diverse range suggests they cater to almost any marketing campaign, event, or corporate gifting requirement.

Totalmerchandise.co.uk Features

Totalmerchandise.co.uk offers a robust set of features designed to streamline the process of ordering custom branded products.

Their platform goes beyond a simple e-commerce store by integrating tools and services that enhance the customer journey from inquiry to delivery.

Comprehensive Customization Options

One of the standout features is the depth of customization available.

Total Merchandise emphasizes that almost all their products can be branded with a company’s logo, marketing message, or specific design. Dwelio.org Reviews

Artwork Guidelines: They provide clear guidelines for artwork submission, ensuring that designs are ready for printing.
Branding Methods: The website details various branding techniques, including:
- Logo printing: Standard and full-color options.
- Engraving: For a premium, lasting finish on items like pens or metal bottles.
- Embossing: For a tactile, sophisticated look on notebooks or leather goods.
- Digital photography printing: Allowing complex images to be emblazoned on certain products.
Pantone® Matching: The ability to match specific brand colors is crucial for maintaining brand consistency, a feature Total Merchandise explicitly highlights.

Express Delivery and Lead Times

For businesses with tight deadlines, Totalmerchandise.co.uk offers “Express” options, promising delivery in as little as 48 or 72 hours from artwork approval. This is a significant advantage for urgent campaigns or last-minute needs. Standard delivery times are also clearly indicated for each product, ensuring transparency from the outset. For instance, some popular items can be delivered within 3-11 working days, depending on the product and customization.

Price Match Guarantee

Total Merchandise instills confidence in their pricing with a “Price Match Guarantee.” They claim their large buying power allows them to offer competitive rates, and they commit to matching or even beating prices from other suppliers for like-for-like products excluding special offers. This ensures businesses are getting the best possible value for their investment.

Totalmerchandise.co.uk Pros & Cons

Like any service, Totalmerchandise.co.uk has its strengths and potential areas for improvement.

Understanding these can help businesses make informed decisions.

Advantages of Totalmerchandise.co.uk

The benefits of using Totalmerchandise.co.uk are numerous, particularly for businesses seeking reliable and comprehensive promotional product solutions. Irissunglasses.com Reviews

Vast Product Selection: With over 5,000 items, businesses can find almost anything to suit their marketing needs, from basic pens to specialized eco-friendly merchandise. This breadth ensures flexibility in campaign planning.
Quality and Durability: While direct product testing wasn’t conducted, the emphasis on trusted brands like Fruit of the Loom for T-shirts and customer testimonials suggesting “quality products” indicates a focus on durable items. The BPMA research cited on their site 81% of consumers keep promotional items for at least a year implies a focus on products with longevity.
Excellent Customer Service: This is a recurring theme on the website and in customer reviews. They highlight a dedicated in-house team, quick response times, and an eagerness to assist with inquiries, artwork, and quotes. Their numerous industry awards for “Distributor of the Year” also underscore their commitment to service excellence.
Competitive Pricing: The “lowest prices” claim for certain items e.g., GRS Recycled Tote Bags at 58p per unit and the Price Match Guarantee suggest a strong value proposition.
Sustainability Focus: A notable advantage is their commitment to eco-friendly merchandise, with “around 1,000 eco-friendly promotional products” available. This caters to businesses with sustainability goals and allows them to align their branding with environmental responsibility.
Transparency in Pricing: The “Everything included price” model, which clearly states that logo printing costs, delivery charges, and any additional charges are included in the unit price, is a welcome feature, avoiding hidden fees.
Industry Recognition: Being a “multi-award-winning supplier” and Charter Members of the British Promotional Merchandise Association BPMA lends significant credibility and trust.

Potential Areas for Improvement

While Totalmerchandise.co.uk appears to be a strong contender, a few points could be considered for further enhancement.

Minimum Order Quantities MOQs: While not explicitly stated as a con, promotional product suppliers often have MOQs. For very small businesses or start-ups requiring extremely low quantities, this might be a factor to consider, though it’s standard industry practice. The website does show unit prices, which often decrease with higher volumes.
Prosecco & Other questionable products: I’ve noticed they offer “printed bottles of Prosecco” as luxury branded items. While promotional, the offering of alcoholic beverages, even for corporate gifting, is not in line with a beneficial and wholesome lifestyle. Businesses should seek alternatives that align with healthy and productive values. Instead of such items, consider high-quality branded non-alcoholic sparkling cider, gourmet coffee gift sets, or premium dates.
Sweets and other unhealthy snacks: Similarly, the mention of “sweets” among their product range raises a concern. While small and often harmless, promoting excessive consumption of sugary items isn’t ideal. Businesses could opt for healthier branded snacks like trail mix, dried fruit, or organic granola bars as giveaways. The focus should be on promoting well-being and responsible choices.
Geographic Focus: The website explicitly states its focus on the UK market. While this is clear, businesses outside the UK would need to look for alternative suppliers.

Totalmerchandise.co.uk Alternatives

For businesses exploring options beyond Totalmerchandise.co.uk, the UK market for promotional merchandise is robust, offering several other reputable suppliers.

Each alternative might have its own niche, pricing structure, or unique selling propositions.

When seeking alternatives, it’s wise to consider specific needs like budget, product type, delivery speed, and ethical commitments.

Leading UK Promotional Merchandise Suppliers

Several companies compete in the UK promotional product space, each with varying strengths. Mobilityco.co.uk Reviews

Vistaprint: While often known for business cards and flyers, Vistaprint also offers a range of promotional products like pens, mugs, and apparel. Their strength lies in their user-friendly online design tools and competitive pricing for smaller orders, though their customization depth might be less extensive than a specialized promotional supplier.
Fluid Branding: A prominent player, Fluid Branding offers a vast selection of branded merchandise, with a strong emphasis on sustainability and ethical sourcing. They are known for their strong client relationships and tailored solutions, often catering to larger corporate clients.
EverythingBranded.co.uk: This company prides itself on a massive product range and often offers frequent discounts. They aim for competitive pricing and quick turnaround times, similar to Total Merchandise.
Brand Addition: As one of the largest promotional product distributors globally, Brand Addition offers a comprehensive service, often working with multinational corporations. They focus on strategic merchandise solutions, global reach, and robust supply chain management.
Pens.com formerly National Pen: As their name suggests, they specialize heavily in custom pens but also offer other promotional items. They are known for their aggressive pricing on high-volume pen orders and frequent promotional deals.

Considerations When Choosing an Alternative

When evaluating alternatives, keep the following in mind:

Product Breadth and Niche: Does the alternative offer the specific types of products you need? Some suppliers specialize e.g., pens, eco-friendly items, while others offer a general range.
Pricing Structure: Compare “all-inclusive” pricing models. Does the alternative include setup fees, delivery, and printing in their quoted price, or are there hidden extras?
Minimum Order Quantities MOQs: If you need smaller quantities, check if the alternative accommodates lower MOQs without exorbitant price increases.
Delivery Speed: Evaluate their standard and express delivery options, especially if you have tight deadlines.
Customer Support: Look for companies with responsive and helpful customer service. Reviews on Trustpilot, Google, or their own websites can be indicative.
Sustainability Commitments: If eco-friendly products are important, compare their range and certifications for sustainable sourcing.
Ethical Sourcing: Some businesses prioritize suppliers with strong ethical sourcing policies, ensuring products are made under fair labor conditions.

Ultimately, the best alternative depends on a business’s specific requirements, budget, and brand values.

It’s often beneficial to get quotes from 2-3 different suppliers before making a decision.

Totalmerchandise.co.uk Pricing

Understanding the pricing structure at Totalmerchandise.co.uk is crucial for businesses budgeting their marketing spend.

The website aims for transparency, emphasizing an “everything included price” model. Brevo.com Reviews

Pricing Model Explained

Totalmerchandise.co.uk’s pricing strategy is designed to be straightforward, which is a significant advantage in the promotional products industry where hidden fees can often surprise buyers.

Unit Price Inclusion: For most products, the displayed unit price already includes:
- Logo printing costs: This covers the cost of applying your branding.
- Delivery charges: No separate, unexpected shipping fees within the UK.
- Any additional charges: This broad category aims to cover common extras, providing a single, clear figure.
Volume-Based Discounts: As is standard in the industry, the unit price typically decreases as the order quantity increases. For example, a GRS Recycled Tote Bag might start at £0.58/unit, but this price is likely for a larger volume, with smaller quantities having a higher per-unit cost. The website displays price breaks clearly when selecting quantities.
Instant Online Quotes: Users can select their desired product, quantity, and branding requirements, and the website will immediately display the total price. This instant quoting system is highly convenient and saves time compared to waiting for a sales representative.
Price Match Guarantee: As previously mentioned, their commitment to matching or beating competitor prices for like-for-like products reinforces their competitive pricing strategy.

Examples of Pricing Based on Website Information

While specific product pricing varies based on quantity, customization, and type, the website provides illustrative examples:

GRS Recycled Tote Bags: From just £0.58/unit with logo. This highlights their aggressive pricing on popular, sustainable items.
Foamo Eco Coffee Cup: From just £3.05/unit for 100 units with design.
Fruit of the Loom Valueweight T-shirts: From just £2.35/unit for 50 T-shirts with design.
Multifunction Cardmate Tool: From £2.36/unit everything included price.
Mood Gift Set 1 Bottle, Notebook & Pen: From £13.25/unit everything included price.
Brite Americano Mugs: From £2.11/unit everything included price.

These examples suggest that Total Merchandise offers options across various price points, catering to different budget requirements, from low-cost giveaways to more premium corporate gifts.

The clear display of “everything included price” for these examples helps users quickly assess the total cost of their order without needing to calculate additional fees.

Totalmerchandise.co.uk vs. Competitors

When evaluating Totalmerchandise.co.uk, it’s beneficial to see how it stacks up against some of its notable competitors in the UK promotional merchandise market. 2-invest.com Reviews

While each supplier has its unique selling points, a comparative analysis can highlight Total Merchandise’s strengths and weaknesses.

Key Differentiators of Totalmerchandise.co.uk

Total Merchandise differentiates itself through several key aspects:

Award-Winning Service: Their consistent recognition as “Promotional Merchandise Distributor of the Year” multiple years by industry bodies like Sourcing City and BPMA is a strong indicator of their service quality and industry standing. This level of consistent award-winning performance is not common among all competitors.
Explicit “Everything Included” Pricing: While many competitors offer competitive pricing, Total Merchandise’s very clear “everything included price” for units, covering printing, delivery, and other charges upfront, stands out. This transparency minimizes surprises and simplifies budgeting, an area where some competitors might list base prices and add fees later.
Strong Eco-Friendly Product Range: Their explicit focus on and quantity of eco-friendly products over 1,000 items is a significant advantage, appealing to businesses with strong sustainability agendas. While competitors do offer eco-options, Total Merchandise positions it as a core part of their offering.
Established Longevity: Founded in 2004, their nearly two decades of experience in the market speaks to their stability and expertise, which can be reassuring for large or recurring orders.

Comparative Analysis with Selected Competitors

Let’s briefly compare Total Merchandise with some general categories of competitors:

vs. Large Global Distributors e.g., Brand Addition

Total Merchandise: Offers a highly focused, award-winning UK-centric service with clear pricing and strong customer support. Ideal for UK businesses seeking personalized attention and a comprehensive range.
Brand Addition: Caters to multinational corporations with global sourcing and complex campaign management. While offering a wider global reach, they might be less agile or personal for smaller UK-based businesses. Their focus is often on large-scale, intricate projects.

vs. Online Discount Retailers e.g., EverythingBranded.co.uk, Pens.com

Total Merchandise: Balances competitive pricing with premium customer service and a focus on quality. Their “everything included” pricing simplifies the process.
Online Discount Retailers: Often push aggressive discounts and massive product ranges. While seemingly cheaper upfront, some might have less hands-on customer support, more complex pricing structures with potential hidden fees e.g., setup charges, artwork fees, or a greater reliance on self-service design tools. Quality might vary more widely across their vast range.

vs. Niche Suppliers e.g., specific eco-product companies

Total Merchandise: Offers a broad product range including a strong eco-friendly selection, making it a one-stop shop for diverse needs.
Niche Suppliers: Might offer deeper expertise or more specialized products within their specific niche e.g., only sustainable fashion or bespoke tech gadgets. However, they might lack the breadth for a general marketing campaign requiring multiple product types.

In essence, Totalmerchandise.co.uk positions itself as a sweet spot: combining the extensive product range and competitive pricing of larger online retailers with the high-quality service and industry recognition typically associated with premium, established distributors.

Their clear focus on the UK market, transparency in pricing, and strong customer testimonials make them a compelling choice for businesses operating within the region. Oxbowshop.com Reviews

Why Businesses Choose Promotional Products

Businesses, both large and small, consistently turn to branded merchandise for a multitude of reasons that extend beyond simple advertising.

These items offer a unique blend of utility, visibility, and relationship-building that other marketing channels often cannot replicate.

Enhancing Brand Awareness and Recognition

One of the primary drivers for investing in promotional products is their unparalleled ability to boost brand awareness.

Unlike fleeting digital ads or printed flyers, a branded item often becomes a regular part of a recipient’s daily life.

Constant Exposure: A branded mug used for morning coffee, a tote bag carried during shopping, or a pen used daily provides repeated, subtle exposure to your logo and message. This constant presence helps your brand become ingrained in the consumer’s mind.
High Retention Rates: Research from the British Promotional Merchandise Association BPMA consistently shows high retention rates. For instance, 81% of consumers keep promotional items for at least a year, making them a long-term advertising investment.
Pass-Along Value: Many promotional items, especially bags or apparel, are seen by others, extending the reach of your brand beyond the initial recipient. ASI research in 2023 indicated that popular promotional products can garner thousands of impressions each year.

Driving Customer Loyalty and Engagement

Promotional products are more than just advertisements. Bellicon.com Reviews

They are gifts that foster goodwill and strengthen relationships.

Gratitude and Appreciation: Giving a branded item can make customers feel valued and appreciated, leading to increased loyalty. This is especially true for corporate gifts given to long-standing clients or employees.
Call to Action: The BPMA also found that 75% of customers who received promotional products are more likely to purchase from a business, while 80% are more likely to recommend your business to others. This directly links promotional efforts to consumer action.

Cost-Effectiveness and ROI

Compared to many traditional advertising methods, promotional products often offer a superior return on investment ROI.

Low Cost Per Impression: While there’s an upfront cost, the longevity and repeated exposure of promotional items mean the cost per impression can be incredibly low. A branded pen might cost pennies, but if used daily for months, it generates countless impressions.
Targeted Distribution: Businesses can strategically distribute promotional products at events, trade shows, or as part of direct mail campaigns, ensuring they reach a highly targeted audience.
Higher Conversion Rates: The data suggests that promotional items are twice as likely to motivate consumer action than “traditional” ad-spend methods, making them a more effective use of marketing budget.

Versatility for Various Marketing Objectives

The diverse range of promotional products available makes them adaptable to almost any marketing goal.

Trade Shows & Exhibitions: Giveaways like branded pens or keyrings are perfect for attracting visitors and generating leads.
Employee Incentives: High-quality corporate gifts can boost employee morale, foster team unity, and serve as valuable recognition.
Client Appreciation: Luxury branded items like engraved pens or premium notebooks can be given to valued clients as a token of gratitude, reinforcing business relationships.
Product Launches: Promotional items can build excitement and serve as memorable takeaways for new product unveilings.
In-House Branding: Branded items like notepads, pens, or even clothing can enhance corporate identity within the workplace, creating a professional and unified environment.

In essence, promotional products are a powerful, multifaceted marketing tool that offers sustained visibility, builds meaningful connections, and delivers a strong ROI, making them a cornerstone for many successful business strategies.

Navigating Totalmerchandise.co.uk for Your Order

Placing an order on Totalmerchandise.co.uk is designed to be a straightforward process, even for those new to purchasing promotional products. Drrepairs.co.uk Reviews

The website guides users from browsing to final order placement with clear steps and helpful resources.

Step-by-Step Ordering Process

The general flow for placing an order is intuitive:

Browse Products: Users can navigate the extensive catalog using categories e.g., “Mugs & Bottles,” “Eco Friendly,” “Pens & Writing”, or utilize the search bar for specific items. The homepage also features best-sellers, new arrivals, and special offers for inspiration.
Filter and Select: Once a category is chosen, users can apply filters such as “Delivered By” date, color, material, or eco-friendly credentials to narrow down options.
Product Page Details: Clicking on a specific product reveals detailed information, including:
- Multiple images and color options.
- Pricing tables based on quantity e.g., 50 units, 100 units, 500 units, showing the “everything included price.”
- Available branding methods print, engraving, embroidery.
- Lead times and express delivery options.
Configure Your Order: On the product page, you’ll typically:
- Select your desired quantity.
- Choose your product colors.
- Specify your branding requirements e.g., number of print colors, print position.
Get an Instant Quote or Place Order: The website calculates your total price based on your selections. You can then either:
- Request a Quote: If you need further clarification, custom sourcing, or want to discuss specific details with an account manager.
- Place Your Order: Proceed directly to checkout.
Artwork Submission: After accepting your quote or placing your order, you’ll be prompted to provide your artwork logo, design according to their Artwork Guidelines. They accept various file formats and offer assistance if needed.
Artwork Approval: Total Merchandise will likely send you a proof of your artwork on the chosen product for your final approval before production begins. This crucial step ensures accuracy.
Production and Delivery: Once artwork is approved, the production process starts. You’ll receive updates, and the order will be shipped according to the agreed-upon lead time.

Key Information to Prepare Before Ordering

To ensure a smooth ordering process, it’s helpful to have the following ready:

Your Logo/Artwork: In a high-resolution, vector format e.g., .AI, .EPS, .SVG, or a high-quality .PDF. Refer to their Artwork Guidelines page for specific requirements.
Desired Quantity: Have an idea of the volume you need, as this significantly impacts unit pricing.
Timeline: Know your deadline for when you need the products delivered. This will help determine if standard or express delivery is required.
Budget: A clear budget will help narrow down product choices and prevent overspending.
Branding Requirements: Consider how many colors your logo has and where you want it placed on the product, as these factors can influence pricing.

The website’s clear layout and the availability of immediate quotes make the process user-friendly, allowing businesses to efficiently plan and execute their promotional merchandise campaigns.

Frequently Asked Questions

What is Total Merchandise?

Total Merchandise is a multi-award-winning UK supplier of promotional products and branded giveaways, founded in 2004 and based in Colchester, Essex. Mrnotary.uk Reviews

They offer over 5,000 corporate giveaways and branded merchandise ideas, including custom pens, branded mugs, logo-printed clothing, promotional bags, and sustainable merchandise.

What is promotional merchandise?

Promotional merchandise refers to items, often low-cost and high-impact, that have been printed with a company’s branding, such as a logo, contact details, or slogan.

It’s a marketing tactic used to create brand awareness, recognition, and goodwill among potential and existing customers.

What are the benefits of investing in business merchandise?

Investing in business merchandise provides a cost-effective way to market your business, generate brand awareness, and increase customer loyalty.

These tangible items offer a practical purpose to customers, ensuring your brand stays top-of-mind and can lead to increased purchases and recommendations. Tangelo.co.uk Reviews

What kind of return on investment ROI can I expect from printed promotional products?

Research suggests significant ROI from promotional products.

The Advertising Specialty Institute ASI revealed that popular products can garner thousands of impressions annually.

Additionally, the BPMA found that 75% of customers receiving promotional products are more likely to purchase from a business, and 80% are more likely to recommend it to others.

What are the most popular promotional products in the UK?

According to ASI research, the most used promotional products in 2023 include clothing, drinkware items, and stationery.

Total Merchandise’s customer favorites often include promotional pens, printed cotton tote bags, promotional T-shirts, branded umbrellas, and printed keyrings. Bringnox.com Reviews

Do promotional items really work?

Yes, promotional items are highly effective.

Recent BPMA research indicates that 96% of people believe their awareness of a brand increases after receiving promotional items, and almost 80% would be more likely to work with a brand after receiving corporate promotional gifts.

How do I use the Total Merchandise website to find promotional products?

You can find products by browsing various categories, using the “Search” bar for specific items, or checking the homepage for the latest ideas.

Category pages offer filters and a “Delivered By” calendar feature to help narrow down your search.

I’ve found a product I love on your website. What do I do now?

Once you’ve found your desired product, select your pricing option and branding requirements. Fcmtravel.com Reviews

The website will display your total price, and you can then either request a quote for further information or place your order directly.

Can Total Merchandise add my business logo on to any of their promotional products?

Yes, branding products is their specialty.

After accepting your quote, you’ll provide the artwork you’d like printed.

The branding options print, engraving, embroidery available for each product are clearly stated on its page.

What types of promotional products does Total Merchandise offer?

Total Merchandise offers a vast range including bags, corporate clothing, branded mugs, printed pens, branded notepads, printed keyrings, promotional lanyards, office supplies, and more. Jim-lawrence.co.uk Reviews

If you can’t find something, they can often source it for you.

What are Total Merchandise’s best selling promotional products?

Their best-selling branded giveaways include Curvy Ballpens, Printed Cotton Tote Bags, Brite Mat Mouse Mats, Cambridge Promotional Mugs, and Fruit Of The Loom Valueweight T-Shirts.

You can browse their full range in the “Best Sellers” section.

Does Total Merchandise offer eco-friendly merchandise?

Yes, they offer around 1,000 eco-friendly promotional products.

These items’ credentials range from sustainable materials to encouraging green living practices or reusability. Xtratimewatches.com Reviews

Look for the green leaf icon or use the eco-friendly filter on category pages.

I’ve received cheaper pricing from another company. Is Total Merchandise able to match it?

Yes, Total Merchandise offers a price match guarantee.

They claim their large buying power allows them to pass savings on to customers, and they will match and often beat like-for-like product prices from competitors, excluding special offers.

I’ve never ordered promotional products before. Can Total Merchandise’s team help me?

Yes, their expert team has years of industry experience and is available to assist you every step of the way.

You can contact your sales representative directly, or call 01376 509092 or email [email protected] for assistance.

What are the different branding methods Total Merchandise uses to create promotional products?

They use a wide range of printing processes depending on the item, including standard printing, digital photography printing, engraving, and embossing.

Some items can be branded in multiple ways, and all options are displayed on product listing pages.

Can I request free samples of custom merchandise?

Yes, Total Merchandise is happy to provide unbranded samples to help you decide.

Samples are typically free of charge, though higher-value items might incur a small cost.

What does “everything included price” mean on Totalmerchandise.co.uk?

The “everything included price” means that the displayed unit price for a product covers all associated costs, including logo printing, delivery charges within the UK, and any other additional charges, providing a transparent and final price per unit.

How quickly can Total Merchandise deliver promotional products?

They offer “Express” icons on certain items, indicating they can be shipped in as little as 48 or 72 hours from when you approve the artwork.

Standard delivery times are specified on individual product pages.

Does Total Merchandise offer ethical alternatives to questionable products like alcohol or sugary sweets?

While they do offer certain items like branded Prosecco or sweets, businesses seeking to promote a healthier, more wholesome image should inquire about or opt for alternatives.

They offer a vast range of products where healthier options can be found, such as high-quality branded water bottles, eco-friendly notebooks, or durable bags, which align better with positive consumer well-being.

Focus on their expansive range of non-consumable, useful, and sustainable products.

What awards has Total Merchandise won?

Total Merchandise has won several industry awards, including the UK Promotional Merchandise Distributor of the Year award from Sourcing City for multiple consecutive years 2019-2024 and the UK Promotional Merchandise Distributor of the Year 2020 Award from the BPMA.

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