Based on looking at the website, Fixscreens.co.uk appears to be a specialized service offering screen repairs for smartwatches and other devices.

They position themselves as an honest and efficient solution for common device issues, emphasizing cost savings compared to purchasing new hardware.

The site highlights their focus on screen damage, touch screen malfunctions, and display problems, alongside offering replacement straps for various smartwatch brands.

Fixscreens.co.uk aims to provide a practical alternative for individuals dealing with damaged smartwatch screens.

Their service model seems straightforward: identify your device, get a quote, and send it in for repair.

They explicitly address the common concern of water resistance post-repair, stating that while they apply a new waterproof barrier, the original seal is compromised, and users should exercise caution around water.

This level of transparency is a notable point, especially in a market where consumers often face ambiguity regarding repair longevity and functionality.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Fixscreens.co.uk Review & First Look

When you first land on Fixscreens.co.uk, the immediate impression is one of clarity and specialization. They aren’t trying to be a one-stop shop for all electronics, which can be a good sign. Instead, they’ve narrowed their focus primarily to smartwatch screen repairs and related accessories like straps. This niche approach suggests a deeper expertise in their core service.

The website’s layout is clean and user-friendly, guiding you directly to select your device type. This streamlined navigation is crucial for a service-oriented business, as it quickly directs potential customers to the information they need most: “Can they fix my device?”

Initial Impression: Professional, specialized, and easy to navigate.
Key Services Promoted: Smartwatch screen repairs Fitbit, Garmin, Samsung, Amazfit, Huawei, Google Pixel and replacement straps.
Transparency: They openly discuss the implications of water resistance after a repair, which is a significant factor for smartwatch users. This honesty can build trust.

Understanding the Service Model

Fixscreens.co.uk operates on a clear service model designed to make the repair process as simple as possible for the user. It’s not about complex diagnostics on your end.

It’s about identifying the common problem they solve: a damaged screen.

What Issues Can a Screen Replacement Fix?

The website clearly outlines the typical problems a screen replacement can resolve, which helps set customer expectations.

This is a crucial element for any service business.

Common Issues Addressed:
- Scratched or cracked screens: This is the most prevalent issue for smartwatches, often due to accidental drops or impacts.
- Dim displays: A screen that has lost its brightness or clarity, making it difficult to read.
- Screens that no longer display anything: Often a result of significant damage to the display panel.
- Faulty touch screen function: When the touch input no longer responds accurately or at all.

The Repair Process Explained

While not explicitly detailed step-by-step on the homepage, the “How it Works” section linked in the footer is critical.

Based on the snippets provided, the general flow involves:

Device Selection: Users select their specific smartwatch model.
Quote Request: Users get in touch for a quote, allowing them to understand the cost savings versus buying new.
Sending Device Implied: Although not explicitly stated on the homepage, a repair service like this would require the user to send their device in. This is a standard practice.
Repair & Return: They mention a “2 working day turnaround” for select repairs, indicating efficiency.

Fixscreens.co.uk Pros & Cons

Every service has its strengths and weaknesses.

Based on the website’s content, we can infer several points that stand out, both positively and areas where users might need to be mindful.

The Advantages of Choosing Fixscreens.co.uk

From a consumer perspective, several aspects of Fixscreens.co.uk appear beneficial, especially for those looking to extend the life of their devices without significant expense.

Cost-Effectiveness: The most highlighted benefit is the potential for significant savings compared to buying a brand new device. For many, a damaged screen doesn’t justify a full replacement, making repair a financially sound option.
- Real-world Data: A new Apple Watch Series 8 can cost upwards of $399-$499, while a screen repair might be a fraction of that. Similarly, a Garmin Fenix 7 can be $699+, making a repair far more appealing if only the screen is affected.
Specialized Expertise: By focusing on smartwatch screens, they are likely to have dedicated tools, parts, and technicians specifically trained for these devices. This specialization often leads to higher quality repairs.
Transparent Communication: Their upfront honesty about water resistance post-repair is a big win. It manages expectations and shows a commitment to providing realistic information rather than just making a sale.
Quick Turnaround for select repairs: A “2 working day turnaround” for certain screen repairs is competitive and appealing for users who rely on their smartwatches daily.
Environmental Benefit: Repairing devices rather than replacing them contributes to reducing electronic waste, which is a positive impact.

Considerations for Potential Users

While the benefits are clear, it’s also important to consider certain factors before committing to their service.

Limited Scope: Their specialization, while a strength, also means they only address specific issues. If your smartwatch has internal component failure, battery issues, or water damage beyond a compromised seal, Fixscreens.co.uk may not be the solution.
Mail-In Service: As a UK-based online repair service, customers will need to ship their devices. This involves shipping costs, potential transit risks, and a period without their device.
- Data Point: Shipping a small electronic device within the UK might cost anywhere from £3-£10 depending on speed and insurance. Users need to factor this into their overall cost analysis.
“Select Screen Repairs”: The mention of “select screen repairs” having a 2-day turnaround suggests that not all repairs will be this quick. More complex or less common models might take longer.
Warranty Details: While not explicitly detailed on the homepage, information regarding warranty on repairs would be crucial for customer confidence. Users should inquire about this.
Trustworthiness Beyond Claims: The site states “Why Trust Us.” While they aim to build trust through honesty, actual customer reviews like those on Trustpilot, which they link to are the real litmus test for their service quality and reliability.

How Fixscreens.co.uk Compares to Buying New

The core argument of Fixscreens.co.uk revolves around being a smarter financial choice than purchasing a new device.

This comparison is particularly relevant for smartwatches, which can be significant investments.

The Financial Argument for Repair

Let’s break down the economics.

When your smartwatch screen cracks, you generally have two main options: replace the device or repair it.

Cost of a New Device:
- Mid-range smartwatches: Samsung Galaxy Watch, Fitbit Sense – often £200 – £400
- High-end smartwatches: Apple Watch Ultra, Garmin Fenix – often £600 – £900+
- These costs represent a significant outlay, especially if the device is otherwise perfectly functional.
Cost of Repair via Fixscreens.co.uk:
- The website states repairs start from just £50. Even if a specific repair for a high-end device costs more e.g., £100-£200, it’s still a fraction of the cost of a new watch.
- Example: If a new Apple Watch costs £400 and a repair from Fixscreens.co.uk is £150, that’s a saving of £250 62.5%. This clearly demonstrates their value proposition.

Other Considerations Beyond Price

While price is a major factor, other aspects influence the “repair vs. replace” decision.

Data Preservation: Repairing your existing device means you often don’t lose any data, settings, or paired connections. Buying a new device usually involves setting everything up from scratch and transferring data.
Environmental Impact: Opting for repair significantly reduces electronic waste. Manufacturing new devices consumes resources and energy, and disposal of old devices contributes to landfill issues. From an ethical standpoint, extending the life of electronics is a more responsible choice.
Sentimental Value: For some, a device holds sentimental value. Repairing it allows them to keep that specific item rather than getting a generic replacement.
Software Updates: A repaired device continues to receive software updates and support as long as the manufacturer provides them, just like a new one.

In essence, Fixscreens.co.uk positions itself as the practical, financially astute, and environmentally conscious alternative to the default “buy new” impulse.

Device Compatibility and Supported Brands

A key factor for any repair service is the range of devices it supports.

Fixscreens.co.uk clearly lists the brands they work with, which helps customers quickly determine if their specific device is covered.

Extensive Smartwatch Support

The website explicitly mentions support for a wide array of popular smartwatch brands, indicating a broad reach within the smartwatch market.

Supported Smartwatch Brands:
- Fitbit Screen Repairs: This is a major category, as Fitbit devices are incredibly popular for fitness tracking.
- Garmin Screen Repairs: Garmin watches are known for their outdoor and sports functionalities, often coming with higher price tags, making repair a sensible option.
- Samsung Screen Repairs: Covering the various Samsung Galaxy Watch models.
- Amazfit Screen Repairs: A growing brand in the budget and mid-range smartwatch market.
- Huawei Screen Repairs: Popular for their sleek designs and long battery life.
- Google Pixel Screen Repairs: Catering to Google’s entry into the smartwatch space.

Smartwatch Straps and Accessories

Beyond repairs, Fixscreens.co.uk also offers replacement straps, diversifying their offering and providing an additional revenue stream.

This is a smart move, as straps are a common replacement item for smartwatches.

Supported Strap Brands:
- Fitbit Straps
- Garmin Straps
- Apple Watch Straps
- Samsung Watch Straps
- Huawei Watch Straps
- Google Pixel Watch Straps

This comprehensive list of supported brands and accessories reinforces their specialization in the smartwatch ecosystem.

It suggests that they are keeping up with market trends and offering services for the most common devices consumers own.

Water Resistance Post-Repair: The Honest Truth

One of the most critical disclosures on the Fixscreens.co.uk website is their candid discussion about water resistance after a repair.

This is a topic often skirted by less scrupulous repair services, making Fixscreens.co.uk’s honesty a significant trust-builder.

The Compromised Seal

Their statement is direct: “Once your device receives any sort of physical damage or need parts replacing, the original water seal is compromised.” This is an undeniable truth for virtually any electronic device repair where the casing is opened.

Why it Matters: Smartwatches are often advertised with high water resistance ratings e.g., 5 ATM or 50 meters, implying they are suitable for swimming or even shallow diving. Users frequently rely on this feature for fitness tracking in water.
The Original Seal: Factory water seals are applied under highly controlled conditions, often using specialized adhesives and pressure. When a device is opened, replicating this exact seal perfectly is extremely challenging, if not impossible, for third-party repairers.

The “New Waterproof Barrier” vs. Original Integrity

Fixscreens.co.uk states, “Although we create a new waterproof barrier when we reseal the device, we recommend keeping your device away from water as much as possible after repair.”

What this means: They will apply a new adhesive and reseal the device to the best of their ability, providing a degree of water protection. However, they are wisely advising caution.
Practical Recommendation: This is a critical piece of advice for any user whose device has been repaired. Even if a repair service claims “waterproof,” it’s always safer to treat a repaired device as water-resistant at best, and avoid full submersion or exposure to high-pressure water.
Industry Standard: This level of transparency is commendable. Many reputable repair centers will give similar advice because even with the best efforts, the factory seal cannot be guaranteed to be fully restored to its original integrity.

For users who frequently swim with their devices, this honest disclosure allows them to make an informed decision.

They might opt for a new, fully sealed device if water usage is paramount, or accept the limitation if the repair cost saving is more important.

Fixscreens.co.uk Alternatives

While Fixscreens.co.uk offers a specialized service, it’s wise to consider alternatives, especially given the mail-in nature of their business.

These alternatives might include manufacturer repairs, local shops, or DIY solutions.

Manufacturer Repair Services

Description: Sending your device directly to the original manufacturer e.g., Apple, Samsung, Garmin for repair.
Pros: Guaranteed genuine parts, often restores original water resistance or provides a replacement device, maintains official warranty.
Cons: Significantly more expensive than third-party repairs, can have longer turnaround times, might require you to send the entire device not just the screen.
When to consider: If your device is still under warranty, if you absolutely need the original water resistance, or if you prefer the peace of mind of an official repair, despite the cost.

Local Independent Repair Shops

Description: Brick-and-mortar stores in your local area that offer electronic repairs.
Pros: Convenience can often drop off and pick up in person, faster turnaround for common issues, ability to discuss face-to-face with a technician, supports local businesses.
Cons: Quality can vary widely research reviews!, may not use genuine parts, might not specialize in smartwatches, pricing can be inconsistent.
When to consider: If you need a quick repair, prefer in-person service, or have a straightforward screen issue. Always check reviews and ask about their experience with smartwatches specifically.

Do-It-Yourself DIY Repair Kits

Description: Purchasing replacement screens and toolkits online and attempting the repair yourself using guides and videos.
Pros: Potentially the cheapest option if you already have tools, a sense of accomplishment, immediate gratification if successful.
Cons: High risk of further damage especially with delicate smartwatch components, requires significant technical aptitude and patience, voids any remaining warranty, often leads to inferior results e.g., dust under screen, poor adhesion.
When to consider: Only if you have significant experience with delicate electronics repair and are comfortable with the inherent risks. For the average user, this is generally not recommended for complex devices like smartwatches.

Considering Ethical Consumption

When choosing an alternative, it’s important to reflect on the broader ethical implications. Opting for repair, whether through Fixscreens.co.uk or a reputable alternative, aligns with principles of resourcefulness and reducing waste. Rather than constantly seeking new gadgets, which contributes to overconsumption and environmental strain, repairing existing items is a more sustainable approach. This focus on extending the life of products reflects a mindful approach to our possessions, avoiding unnecessary expenditure and its associated societal pressures.

How to Get a Quote from Fixscreens.co.uk

The process of getting a quote from Fixscreens.co.uk is designed to be straightforward, encouraging users to take the first step towards repair.

Steps to Obtain a Repair Quote

The website doesn’t explicitly list a multi-step form for quotes on the homepage, but it directs users to “Get in touch for a quote.” This suggests a more personalized approach rather than an automated price list for every model and issue.

Identify Your Device: The first step is clearly selecting your “type of device” on their homepage. This likely filters down to the specific models they support.
Navigate to Contact/Quote Section: Users would then proceed to a “Contact Us” or “Get a Quote” section, probably linked prominently after selecting their device.
Provide Details: At this stage, you would typically need to provide:
- Specific Device Model: e.g., “Fitbit Versa 3,” “Garmin Fenix 6 Pro”
- Nature of Damage: A clear description of the screen issue e.g., “cracked display, touch not working,” “screen is completely black”.
- Contact Information: Your name, email, and potentially a phone number so they can send you the quote.
- Optional Images: Sometimes, repair services request photos of the damage to provide a more accurate assessment.

Why a Quote-Based System?

A quote-based system, rather than a fixed price list for every scenario, offers flexibility and accuracy for the service provider.

Variability in Damage: A “cracked screen” can range from a minor hairline fracture to a completely shattered display, which might affect the cost of parts or labor.
Specific Model Differences: Even within the same brand, different smartwatch models can have varying screen technologies and assembly complexities, leading to different repair costs.
Parts Availability: The cost of parts can fluctuate, and a quote allows them to reflect current pricing.

Their emphasis on “stop wasting your hard earned cash!” and “find out how much you can save” implies that their quotes are competitive and designed to highlight the financial benefit over buying new.

It is always wise to get a written quote before proceeding with any repair service to ensure transparency and avoid unexpected costs.

Frequently Asked Questions

What does Fixscreens.co.uk specialize in?

Based on checking the website, Fixscreens.co.uk specializes primarily in smartwatch screen repairs for various popular brands like Fitbit, Garmin, Samsung, Apple, Huawei, Amazfit, and Google Pixel. They also offer replacement smartwatch straps.

How much do repairs typically cost at Fixscreens.co.uk?

Repairs at Fixscreens.co.uk reportedly start from just £50. The exact cost will depend on the specific device model and the extent of the damage, requiring a quote from their service.

How long does a repair take with Fixscreens.co.uk?

Fixscreens.co.uk states that “Select screen repairs” are available with a 2 working day turnaround. This implies that not all repairs will be completed within this timeframe. some might take longer depending on complexity and parts availability.

Does Fixscreens.co.uk restore water resistance after a repair?

No, based on their honest disclosure, Fixscreens.co.uk states that while they create a new waterproof barrier, the original water seal is compromised once a device undergoes physical damage or requires parts replacement. They recommend keeping your device away from water as much as possible after repair.

What types of screen issues can Fixscreens.co.uk fix?

Fixscreens.co.uk can fix common screen issues such as scratched or cracked screens, dim displays, screens that no longer display anything, and faulty touch screen functions. Science-gifts.co.uk Reviews

Is it cheaper to repair my smartwatch with Fixscreens.co.uk than to buy a new one?

Yes, Fixscreens.co.uk explicitly promotes their service as a way to save money compared to buying a new device. Given that repairs start from £50, this is almost certainly a more cost-effective solution than purchasing a new smartwatch which can cost hundreds.

What smartwatch brands does Fixscreens.co.uk repair screens for?

Fixscreens.co.uk offers screen repairs for Fitbit, Garmin, Samsung, Amazfit, Huawei, and Google Pixel smartwatches. They also sell straps for Apple Watch.

How do I get a quote for my smartwatch repair?

The website indicates you should “Get in touch for a quote” after selecting your device type.

This suggests a direct inquiry process, likely through a contact form or email, where you provide details about your specific device and the damage.

Does Fixscreens.co.uk offer services beyond screen repairs?

Yes, in addition to screen repairs, Fixscreens.co.uk also offers replacement straps for various smartwatch brands, including Fitbit, Garmin, Apple Watch, Samsung, Huawei, and Google Pixel. Rentalhomes.org Reviews

What are the main benefits of using Fixscreens.co.uk?

The main benefits highlighted are cost savings compared to buying a new device, specialized expertise in smartwatch screens, transparent communication about water resistance, and a potentially quick turnaround for select repairs.

Are the replacement parts genuine manufacturer parts?

The website does not explicitly state whether they use genuine manufacturer parts.

Typically, third-party repair services use high-quality aftermarket parts.

It’s advisable to inquire about this directly if it’s a concern.

How does Fixscreens.co.uk ensure trust?

The website has a “Why Trust Us” section and links to Trustpilot, suggesting they rely on customer feedback and transparent communication, like their honesty about water resistance, to build trust. Bora.com Reviews

What is the typical process for a repair once I get a quote?

While not fully detailed on the homepage, the implied process involves getting a quote, then sending your device to them for the repair, after which it will be returned to you.

Can Fixscreens.co.uk fix water-damaged smartwatches?

Based on their statement, if your device “swims” or has sustained water damage, a repair or refurbished device is “probably not the best solution” due to the compromised original water seal. They primarily focus on physical screen damage.

Is Fixscreens.co.uk located in the United States?

No, the domain name “Fixscreens.co.uk” strongly indicates that the service is based in the United Kingdom.

Do I need an appointment to send my device in for repair?

The website does not specify an appointment system for sending devices.

It seems to operate on a mail-in basis, where you would send your device after agreeing to a quote. Eurocars.london Reviews

What if my smartwatch has more than just screen damage?

Fixscreens.co.uk focuses specifically on screen-related issues.

If your device has other internal problems e.g., battery failure, motherboard issues, they may not be able to assist, or the repair may be beyond their scope.

Does Fixscreens.co.uk provide a warranty on their repairs?

The homepage does not explicitly mention a warranty policy.

It is highly recommended to inquire about any repair warranty before sending in your device.

Can Fixscreens.co.uk repair older smartwatch models?

While they list popular current brands, the website doesn’t specify limitations on older models. It’s best to contact them directly with your specific model number to confirm if they can repair it. Mojudrinks.com Reviews

How do I contact Fixscreens.co.uk for support or a quote?

The website provides a “Contact Us” link in the footer, which is the primary method to get in touch for support, quotes, or any inquiries.

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