Getflg.com Reviews

Based on checking the website, Getflg.com appears to be a robust Lead Management and CRM Customer Relationship Management software designed specifically for Small to Medium Enterprises SMEs in the UK.

It positions itself as a comprehensive solution to help businesses manage large volumes of leads, automate sales processes, and optimize overall lead management.

The platform aims to move businesses away from manual, spreadsheet-based systems and provide sophisticated tools often only accessible to larger corporations, making advanced lead management accessible and straightforward for smaller businesses.

This platform aligns with principles of efficient and ethical business practices, focusing on productivity, organization, and customer engagement.

In a world where businesses often struggle with managing vast amounts of data and ensuring timely follow-ups, a system like FLG can be a valuable asset.

It emphasizes streamlining operations, which can lead to better resource utilization and ultimately, more sustainable growth.

For any enterprise seeking to enhance its customer relationship strategies and sales pipeline management without resorting to interest-based financing or other impermissible methods, investing in efficient tools like FLG could be a wise decision.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Getflg.com Review & First Look

Getflg.com presents itself as a specialized Lead Management and CRM solution.

Upon initial review, the website emphasizes ease of use, scalability, and comprehensive features tailored for SMEs.

The core promise revolves around helping businesses manage tens of thousands of leads efficiently and automate their sales processes.

This is a crucial need for many growing businesses that find traditional methods like spreadsheets insufficient and off-the-shelf, overly complex enterprise systems overkill.

What is FLG?

FLG, as presented on Getflg.com, is a cloud-based Software as a Service SaaS platform. Theglazingshop.co.uk Reviews

It’s designed to be a central hub for all lead-related activities, from initial capture to conversion.

Its architecture is built for speed and scalability, allowing businesses to handle a significant volume of leads without performance degradation.

The platform aims to simplify complex sales and marketing workflows through automation, ensuring no lead is missed and every customer interaction is optimized.

• Core Functionality: Lead capture, distribution, automation, CRM, reporting.
• Target Audience: Small to Medium Enterprises SMEs in the UK, particularly those looking to move beyond manual lead tracking.
• Key Differentiator: Simplicity combined with powerful features, designed to work with existing business processes rather than forcing a change.

Addressing the Pain Points of SMEs

The website highlights several common pain points experienced by SMEs in lead management:

• Spreadsheet Limitations: Manual, time-consuming, prone to human error, lack of automation.
• Generic Systems: Too many or too few features, inflexible, poor integration, costly support.
• Lost Opportunities: Inefficient lead follow-up leading to missed sales and limited growth.

FLG positions itself as the solution to these issues, claiming to manage 100,000s of leads effectively, automate sales touchpoints, and optimize the lead management process, all while ensuring compliance. Tourhub.co Reviews

Initial User Experience & Website Navigation

The Getflg.com website is clean, professional, and easy to navigate.

Key sections like “Platform,” “Resources,” “Pricing,” and “About” are clearly visible.

The site uses clear headings and bullet points to convey information efficiently, making it simple for potential users to understand the platform’s capabilities.

A prominent “Get a demo” call to action is present throughout the site, indicating their focus on direct engagement and personalized introductions to the software.

• Intuitive Design: Simple layout, clear calls to action.
• Information Accessibility: Key features and benefits are easy to find.
• Customer Testimonials: The site features a Trustpilot rating and testimonials, lending credibility. For instance, Mark Jenkins from Money Management Team states, “We have used FLG for a while now and I would definitely recommend this company to anyone, their platform is super easy to use and can be integrated with pretty much everything. Their support team are consistently helpful and they always let us know when something new is coming.” This adds a layer of trust.

Getflg.com Features

FLG boasts a comprehensive suite of features designed to cover the entire lead lifecycle, from initial capture to nurturing and conversion. Rjautomotive.net Reviews

These features are structured to provide significant efficiency gains and better insights into business performance.

Lead Management Capabilities

At its core, FLG focuses heavily on lead management.

The platform offers tools to gather leads from diverse sources and manage them efficiently.

• Lead Capture: Integrates to gather leads from any source, including web forms, email, and potentially third-party lead providers.
• Bulk Imports: Allows businesses to upload large existing lead lists, ensuring a smooth transition from previous systems.
• Logic-Based Lead Distribution: Automatically assigns leads to the most appropriate sales team member or department based on predefined rules, ensuring leads are handled by the right people at the right time.
• Automated Intelligent Workflows: Creates automated sequences for lead nurturing and follow-up, reducing manual effort.
• Bulk Exports, Edits, and Updates: Provides flexibility for managing large datasets.
• Advanced De-duplication Features: Helps maintain data integrity by identifying and merging duplicate lead records, which is crucial for accurate reporting and avoiding redundant efforts.

Intelligent Workflows & Automation

One of the standout features is FLG’s intelligent workflow automation.

This allows businesses to set up predefined actions that trigger automatically based on specific events or lead statuses. Footactive.co.uk Reviews

• Personalized Follow-up Sequences: Automates sending emails, SMS, or setting up calls based on lead behavior or status changes.
• Contact around Appointments & Events: Ensures timely communication related to scheduled interactions.
• Customer-Facing External Fact-Find Forms: Streamlines data collection directly from customers.
• Powerful Workflows Triggered by Status Change or Completed Action: Examples include moving a lead from “new” to “qualified” automatically triggering a follow-up email.
• Automated Onboarding Processes: Streamlines the client onboarding journey after a sale is closed.
• Chase Unresponsive Leads with Multi-Channel Marketing: Utilizes various communication channels email, SMS, calls to re-engage dormant leads. The website suggests this could halve the time it takes to follow up a lead.

Robust CRM Functionality

Beyond lead management, FLG integrates a powerful CRM.

This ensures that once a lead becomes a customer, their entire interaction history and ongoing relationship can be managed effectively within the same system.

• Centralized Customer Data: All customer information, communication history, and interactions are stored in one place, providing a 360-degree view.
• Sales Pipeline Management: Visual tools to track leads through different stages of the sales funnel.
• Customer Contact: Features designed to facilitate personal connections and build trust with customers, such as integrated communication tools.

Reporting & Analytics

Data-driven decision-making is crucial for business growth.

FLG provides robust reporting and analytics tools to give businesses a deeper understanding of their operations.

• Performance Dashboards: Visual representations of key metrics such as lead conversion rates, sales team performance, and marketing campaign effectiveness.
• Customizable Reports: Users can generate reports tailored to their specific needs, enabling in-depth analysis.
• Lead Source Tracking: Identifies which channels are most effective in generating leads, allowing for optimized marketing spend.
• Sales Forecasting: Tools to predict future sales performance based on current lead data.

Compliance & Security

• Built-in Templates: Simplifies adherence to industry standards and regulations.
• Track Contact Preferences & Consent: Essential for GDPR and other privacy regulations, ensuring businesses respect user choices.
• Step-by-step Guided Call Scripts: Helps ensure consistent and compliant communication during calls.
• E-signatures: Streamlines agreement processes while maintaining legal validity.
• Integrations with Diallers & Telephony Services: Saves call notes and recordings for audit purposes.
• Time-stamped Audit Report: Provides a detailed history of all actions within the system, crucial for compliance and accountability.
• Secure Cloud-based SaaS Platform: Hosted in ISO 27001 certified data centers in the UK and the Republic of Ireland, indicating a strong commitment to data security standards.

Integrations & Extensibility

FLG understands that businesses use a variety of software. Nobleclaims.co.uk Reviews

The platform offers extensive integration options to ensure seamless data flow and process automation across different systems.

• Zapier Integration: Connects with 3,000+ external web apps, allowing users to automate workflows between FLG and other tools like email marketing platforms, accounting software, and more.
• API & Webhooks: Provides advanced users with the flexibility to create custom integrations with virtually any system.
• Direct Lead Provider Integrations: Ability to receive leads directly from various lead generation services.
• External Calendar Integration: Syncs with external calendars for appointment management.
• Voice Integrations: Compatibility with diallers and telephony systems like Aircall & CircleLoop for integrated communication and call logging.

Getflg.com Pros & Cons

Like any software solution, FLG has its strengths and potential areas for consideration.

Understanding these can help businesses determine if it’s the right fit.

Pros

• Ease of Use: Repeatedly highlighted on the website and in testimonials, suggesting a user-friendly interface that reduces the learning curve, especially for SMEs transitioning from manual systems. Mark Jenkins of Money Management Team specifically praised the platform as “super easy to use.”
• Powerful Automation: The intelligent workflows and multi-channel marketing automation features can significantly reduce manual effort, speed up follow-ups, and improve lead nurturing efficiency. The claim of potentially halving the time it takes to follow up a lead is a significant benefit.
• Scalability: Designed to manage “100,000s of leads,” indicating it can grow with a business, preventing the need for frequent platform migrations.
• Comprehensive Features: Offers a full suite of lead management, CRM, marketing automation, and reporting tools in one platform, eliminating the need for multiple disparate systems.
• Strong Integration Options: With Zapier, API, and webhooks, FLG can connect with a vast ecosystem of other business tools over 3,000 apps via Zapier, ensuring data consistency across the organization.
• Compliance & Security Focus: ISO 27001 certified data centers, audit trails, and consent tracking features provide reassurance regarding data privacy and regulatory adherence.
• UK-Based Support: The presence of a “friendly team of UK-based experts” for support is a significant advantage for UK businesses, offering accessible and relevant assistance.
• No Forced Process Change: FLG explicitly states it “honours and works with your current workflows,” minimizing disruption during implementation. This is a critical benefit for businesses with established processes.
• Cost-Benefit Proposition: The website argues that the “cost of doing nothing” lost opportunities, wasted time, regulatory penalties is much higher than implementing a solution like FLG, implying a strong ROI.

Cons

While the website primarily highlights the benefits, some potential considerations based on the information provided and general SaaS trends might include:

• Pricing Transparency Initial: While a “Pricing” section is listed, specific detailed tiers aren’t immediately visible without requesting a demo. This can sometimes make it harder for businesses to quickly assess affordability without direct engagement.
• Learning Curve for Advanced Features: While the platform is stated to be “easy to use,” mastering all the advanced automation and reporting capabilities might still require some dedicated time and training for users new to such systems.
• Customization Limitations: While flexible, any off-the-shelf software, even one that “honours workflows,” will have some inherent limitations compared to a completely custom-built solution. Businesses with highly unique or niche processes might need to adapt slightly.
• Geographic Focus: The emphasis on UK-based support and ISO 27001 certified data centers in the UK/Ireland suggests a primary focus on the UK market. While it can serve international clients, features or support might be optimized for the UK context.
• Reliance on Integrations for Niche Needs: While broad integrations are a strength, businesses relying heavily on very specific, less common third-party tools might need to verify direct compatibility or API capabilities.

Getflg.com Alternatives

The market for CRM and lead management software is competitive, with many options catering to various business sizes and needs. Amenitiz.com Reviews

While FLG targets SMEs with a focus on ease of use and powerful automation, businesses might also consider other established players.

HubSpot CRM

• Overview: HubSpot offers a comprehensive suite of tools, including CRM, marketing, sales, and customer service hubs. Their CRM is particularly popular for its free tier and extensive ecosystem.
• Pros: Very user-friendly interface, strong integration capabilities, extensive free CRM, robust content marketing tools, excellent educational resources.
• Cons: Can become expensive as you scale and add more features from different hubs, some advanced features require higher-tier subscriptions.
• Key Differentiator: Ideal for inbound marketing strategies, providing tools for blogging, SEO, social media, and email marketing tightly integrated with CRM.

Salesforce Sales Cloud

• Overview: Salesforce is the world’s leading CRM platform, offering highly customizable solutions for businesses of all sizes, from small businesses to large enterprises.
• Pros: Unparalleled customization, vast ecosystem of apps on AppExchange, highly scalable, powerful reporting and analytics.
• Cons: Can be complex to set up and manage, often requires dedicated administrators, higher price point, potentially overwhelming for smaller teams.
• Key Differentiator: Best-in-class for enterprise-level customization and complex sales processes, offering deep industry-specific solutions.

Zoho CRM

• Overview: Zoho CRM is part of the broader Zoho suite of business applications, offering affordable yet powerful CRM solutions for small and medium businesses.
• Pros: Cost-effective, extensive features including lead management, sales automation, analytics, and AI-powered assistant Zia, integrates well with other Zoho apps.
• Cons: Interface can feel less intuitive for some users compared to HubSpot, some advanced features might require higher plans.
• Key Differentiator: Strong value for money, comprehensive feature set, and seamless integration with a wide range of other Zoho business tools.

Pipedrive

• Overview: Pipedrive is a sales CRM designed with a strong focus on pipeline management, making it highly visual and intuitive for sales teams.
• Pros: Excellent visual sales pipeline, very easy to use for sales teams, good mobile app, strong activity-based selling approach.
• Cons: Less robust for marketing automation or comprehensive customer service features compared to all-in-one CRMs, primarily focused on sales.
• Key Differentiator: Highly visual and action-oriented sales pipeline, ideal for sales teams that want to focus on moving deals forward.

Microsoft Dynamics 365 Sales

• Overview: Microsoft’s comprehensive business application suite, Dynamics 365 Sales, offers CRM capabilities integrated with other Microsoft business tools like Office 365 and Power BI.
• Pros: Deep integration with other Microsoft products, strong analytics and AI capabilities, scalable for various business sizes.
• Cons: Can be complex to implement and customize, higher learning curve, licensing can be intricate.
• Key Differentiator: Best for businesses already heavily invested in the Microsoft ecosystem, offering seamless data flow across Microsoft applications.

How to Cancel Getflg.com Subscription

While Getflg.com doesn’t explicitly detail the cancellation process on its public-facing website, typical SaaS subscription models usually follow a few common procedures.

Based on the website’s emphasis on customer contact and support, a direct approach is likely the most effective.

General Steps for SaaS Cancellation

1. Review Your Agreement/Terms: The first step should always be to review the terms and conditions or the service agreement you signed when you initially subscribed to FLG. This document will outline the specific cancellation policy, notice periods required, and any potential fees. The “Terms” link in the footer of Getflg.com is where this information would be located.
2. Contact Customer Support Directly: For most B2B SaaS platforms like FLG, cancellation isn’t typically a self-service option through an online portal. You would usually need to contact their customer support team.
   • Phone: Getflg.com prominently displays a contact number: 01282 798545. Calling this number would likely be the most direct way to initiate a cancellation request.
   • Email/Support Ticket: Look for a general support email address e.g., [email protected], though not explicitly stated on the homepage or a “Contact Us” form on their website. Submitting a formal request in writing provides a clear record of your cancellation attempt.
   • In-Platform Support: Many platforms have a “Support” section or an in-app chat feature. If logged into your FLG account, look for these options.
3. Provide Necessary Information: When contacting support, be prepared to provide:
   • Your account name and associated email address.
   • Your company name.
   • The reason for cancellation optional, but can help them improve service.
   • Confirmation that you understand any final billing implications.
4. Confirm Cancellation: Always ensure you receive a written confirmation of your cancellation from FLG, including the effective date of cancellation and confirmation that no further charges will be incurred. Keep this record for your files.

Specifics from Getflg.com’s Website

The website states “Try FLG for free – no contracts, no credit card. Just request a demo to get started.” This implies a focus on relationship building rather than locking users into long-term commitments upfront. While this likely applies more to the initial trial phase, it suggests a more flexible approach generally. However, once a paid subscription is established, standard business terms will apply. The absence of a self-service cancellation button usually means a direct communication with their support team is required. Castlebromwichhallhotel.co.uk Reviews

How to Cancel Getflg.com Free Trial

Getflg.com offers a “free demo” rather than a traditional self-service free trial. Their call to action states, “Try FLG for free – no contracts, no credit card. Just request a demo to get started.” This model simplifies the “cancellation” process for the trial phase, as it typically doesn’t involve an active subscription or credit card on file that needs to be stopped.

Understanding the “Free Demo” Model

In this model, the “free trial” is essentially a guided demonstration and potentially a period of access granted by the FLG team after the demo, rather than an automated sign-up process where you provide payment details.

• No Credit Card Required: This is a significant indicator that there’s no ongoing billing mechanism tied to the trial.
• No Contracts: Similarly, the absence of a contract means there aren’t formal obligations to fulfill during the trial period.

Steps to “Cancel” the Free Demo/Trial

Since no credit card or contract is involved, there’s typically no formal “cancellation” process in the way you’d cancel a paid subscription.

1. Simply Discontinue Use: If you’ve been granted temporary access after a demo, you can generally just stop using the platform once your evaluation is complete or the agreed-upon trial period ends.
2. Inform Your FLG Contact: As a courtesy, or if you’ve had direct communication with a sales or support representative during your demo/trial, it’s good practice to send a brief email to them. This informs them that you’ve completed your evaluation and will not be proceeding with a paid subscription.
   • Example Email: “Dear , Thank you for the demo and the opportunity to try FLG. We have completed our evaluation and have decided not to proceed with a subscription at this time. We appreciate your time and assistance.”
3. No Action Required for Billing: Because no credit card was provided, there’s no risk of being automatically charged once the trial period expires. This removes a common stress point associated with many SaaS free trials.

This approach aligns with their aim to provide a “simple Lead Management & Distribution Software” by keeping the initial engagement process straightforward and commitment-free.

Getflg.com Pricing

While Getflg.com lists a “Pricing” link in its footer, the specific pricing tiers and detailed plans are not publicly displayed on the website. Thedirectorshelpline.org Reviews

Instead, the primary call to action for exploring the service is to “Get a demo” or “Get a free demo.” This sales approach is common for B2B SaaS products, especially those that aim to provide tailored solutions based on a business’s specific needs and scale.

Why Tiered Pricing Isn’t Publicly Displayed

There are several reasons why a company like FLG might opt for a demo-based pricing disclosure:

• Customization and Scale: Lead management needs can vary dramatically between businesses. Pricing might depend on factors such as:
  • Number of leads: The volume of leads a business handles e.g., 10,000 vs. 100,000s.
  • Number of users: How many team members will be accessing the system.
  • Features required: Which specific modules e.g., advanced automation, integrations are essential.
  • Support level: Different levels of customer support or dedicated account management.
• Value-Based Selling: By understanding a potential client’s unique challenges and goals through a demo, FLG can present the value proposition more effectively and quote a price that reflects the anticipated ROI for that specific business.
• Competitive Positioning: Keeping pricing private avoids direct public comparison with competitors based solely on numerical figures, allowing them to differentiate on value and features explained during a demo.
• Personalized Onboarding: The demo process often includes discussions about integration needs, existing workflows, and potential customization, all of which can influence the final pricing structure.

How to Get Pricing Information

To get accurate pricing for Getflg.com, businesses will need to:

1. Request a Demo: This is the most direct path. By clicking “Get a demo,” you’ll typically fill out a form that allows FLG’s sales team to contact you. During or after this demo, they will discuss your requirements and provide a tailored quote.
2. Direct Contact: While not explicitly stated as a pricing inquiry channel, calling their customer contact number 01282 798545 or using their general contact form could also lead to a discussion about pricing, although they will likely steer you towards a demo to fully understand your needs.

What to Expect General SaaS Pricing Models

While specific to FLG, typical SaaS pricing models often include:

• Per-User Pricing: A base fee per user per month.
• Tiered Feature Sets: Different plans e.g., Basic, Pro, Enterprise that unlock more advanced features as the price increases.
• Lead Volume Based: Pricing might scale with the number of leads processed or managed within the system.
• Annual vs. Monthly Billing: Discounts are often offered for annual commitments.

Given FLG’s focus on scalability and handling “100,000s of leads,” it’s reasonable to expect pricing to reflect the volume and complexity of the lead management operations a business requires. Windowtintcompany.co.uk Reviews

They aim to be the “first choice of small to medium businesses across the UK,” suggesting their pricing will be competitive and accessible for this segment, especially when considering the “cost of doing nothing” they highlight.

Getflg.com vs. Spreadsheets

Getflg.com directly positions itself as a superior alternative to traditional spreadsheets for lead management.

This comparison is central to their marketing message, emphasizing the limitations and hidden costs of relying on manual data entry and tracking.

The Problem with Spreadsheets for Lead Management

The website explicitly lists several key drawbacks of using spreadsheets for managing leads, especially when dealing with hundreds or thousands of contacts:

• Time Consuming: Manually entering, updating, and tracking leads is a laborious process that diverts valuable time from core sales activities.
• Difficult to Manage: As lead volume grows, spreadsheets become unwieldy. Navigating complex tabs, formulas, and large datasets is challenging.
• Risk of Human Error: Manual data entry is highly susceptible to typos, incorrect formatting, and accidental deletions, leading to unreliable data. A single error can have ripple effects.
• Not Automated: Spreadsheets lack the ability to automate follow-ups, lead distribution, or status changes, requiring constant manual oversight and triggering actions.
• Lack of Centralization: Data is often fragmented across multiple spreadsheets or different versions, making it hard to get a unified view of lead progress.
• Limited Reporting & Analytics: While basic calculations are possible, generating sophisticated reports on conversion rates, sales team performance, or lead source effectiveness is either impossible or extremely difficult.
• Poor Collaboration: Sharing and simultaneously editing spreadsheets can lead to version control issues and overwriting data, hindering team collaboration.
• No Compliance Features: Spreadsheets offer no built-in tools for tracking consent, audit trails, or ensuring data privacy, posing significant compliance risks e.g., GDPR.
• Lost Opportunities: Inefficient tracking and manual follow-ups inevitably lead to leads falling through the cracks, resulting in missed sales.

How FLG Addresses Spreadsheet Deficiencies

FLG directly counters each of these limitations, offering a streamlined, automated, and centralized solution: Techcentre.com Reviews

• Efficiency & Automation: FLG automates tasks like lead distribution, follow-up sequences, and status updates, saving immense time and reducing the need for constant manual intervention. The platform claims it can help halve the time it takes to follow up a lead.
• Scalability: Designed to handle “100,000s of leads,” FLG provides a robust infrastructure that spreadsheets simply cannot match for high volumes.
• Data Integrity & Accuracy: Features like advanced de-duplication and structured data entry minimize human error and ensure a clean, reliable database.
• Intelligent Workflows: Automated workflows ensure timely and personalized communication, meaning no lead is forgotten or left uncontacted.
• Centralized Hub: FLG acts as a single source of truth for all lead and customer data, providing a comprehensive 360-degree view for all team members.
• Powerful Reporting & Analytics: Built-in tools provide instant insights into lead performance, conversion rates, and sales pipeline health, enabling data-driven decisions.
• Enhanced Collaboration: A shared, cloud-based platform ensures all team members are working with the most current data, improving coordination and efficiency.
• Built-in Compliance: Features like consent tracking, e-signatures, and time-stamped audit reports help businesses meet regulatory requirements effortlessly.
• Optimized Growth: By eliminating wasted time and ensuring effective lead nurturing, FLG helps businesses capitalize on more opportunities and accelerate growth, directly addressing the “lost opportunities and limited growth potential” caused by spreadsheets.

In essence, FLG positions itself not just as an upgrade, but as an essential tool for SMEs to move beyond the limitations of manual processes and leverage the kind of sophisticated lead management capabilities typically associated with larger enterprises.

This transition frees up valuable time and resources, allowing businesses to focus on growth and serving their customers effectively.

Getflg.com Customer Support & Resources

Getflg.com places a clear emphasis on customer support, portraying it as a key differentiator and a cornerstone of their service.

For any software solution, especially one critical to sales and customer relations, accessible and knowledgeable support is paramount.

Direct Support Channels

• UK-Based Expert Team: The website prominently states, “And if you ever need any help? We have a friendly team of UK-based experts!” This highlights their commitment to local, accessible, and knowledgeable support, which is a significant advantage for UK businesses. Being geographically proximate often means better understanding of local business contexts and regulations.
• Contact Number: A direct phone number, 01282 798545, is featured, indicating a commitment to real-time, personal assistance. This is often preferred by businesses for urgent issues over email or ticket systems.
• Contact Us Form: A standard “Contact Us” section is available for general inquiries, demos, and support requests.

Self-Service Resources

In addition to direct support, FLG provides various self-service resources to help users find answers independently and deepen their understanding of the platform and lead management best practices. Pinehosting.com Reviews

• Knowledge Base “Support”: The website encourages users to “Visit our knowledge base.” A comprehensive knowledge base typically contains:
  • How-to guides: Step-by-step instructions for using various features.
  • Troubleshooting articles: Solutions to common problems.
  • FAQs: Answers to frequently asked questions.
  • Glossaries: Explanations of industry terms.
• Articles: A “Resources” section features “Articles” providing “News, advice and tips.” This suggests valuable content beyond just product support, covering broader topics related to lead management, sales, and CRM strategies. This is beneficial for users looking to optimize their processes.
• Case Studies: “What our clients think” is addressed through “Case studies.” These real-world examples demonstrate how other businesses have successfully utilized FLG, offering practical insights and building credibility. This is a powerful form of social proof, showing tangible results.
• Product Feedback: FLG explicitly encourages users to “Let us know how we can improve FLG” through a “Product feedback” channel. This indicates a user-centric development approach and a willingness to evolve the platform based on customer needs, fostering a sense of partnership.

Reputation and Trust

The website leverages external validation to build trust:

• Trustpilot Reviews: “Over 5,000 UK users can’t be wrong – read what some of them have to say Trustpilot. See these reviews for yourself on Trustpilot.” Directing users to a reputable third-party review site like Trustpilot, where FLG has a strong rating though the specific score isn’t displayed on the homepage, the reference implies a positive one, significantly enhances credibility. This transparency is a strong positive signal.
• Testimonials: Quotes from satisfied customers, like Mark Jenkins of Money Management Team, reinforce the positive user experience, particularly regarding ease of use and support.

Overall, Getflg.com portrays a strong commitment to customer satisfaction through multiple support channels, comprehensive self-help resources, and transparent external validation, aiming to ensure users feel well-supported throughout their journey with the platform.

Frequently Asked Questions

What is Getflg.com?

Getflg.com is a Lead Management and CRM Customer Relationship Management software designed for Small to Medium Enterprises SMEs in the UK.

It helps businesses manage leads, automate sales processes, and optimize customer relationships.

What does FLG stand for?

The website does not explicitly state what “FLG” stands for. Breef.com Reviews

It is presented as the brand name for their lead management and CRM software.

Is Getflg.com suitable for small businesses?

Yes, Getflg.com specifically targets Small to Medium Enterprises SMEs and positions itself as “the first choice of small to medium businesses across the UK,” aiming to provide sophisticated features in an easy-to-use package.

How does FLG help with lead management?

FLG helps with lead management by enabling businesses to gather leads from any source, perform bulk imports, distribute leads automatically, automate workflows, and track all lead interactions in a centralized system.

Can FLG integrate with other software?

Yes, FLG offers extensive integration capabilities, including a Zapier integration that connects with over 3,000 external web apps, as well as an API and webhooks for custom integrations.

It also integrates with diallers and telephony systems. Sequoiawireless.com Reviews

Does Getflg.com offer a free trial?

Getflg.com offers a “free demo” where you can “Try FLG for free – no contracts, no credit card.

Just request a demo to get started.” This indicates a guided evaluation rather than an automated self-service trial.

How do I get pricing information for Getflg.com?

To get pricing information for Getflg.com, you need to request a demo.

Their sales team will discuss your specific needs and provide a tailored quote, as detailed pricing is not publicly displayed on the website.

Is my data secure with Getflg.com?

Yes, Getflg.com states its platform is a “Secure cloud-based SaaS platform, hosted in ISO 27001 certified data centres in the UK and the Republic of Ireland,” indicating a strong commitment to data security standards. Jorviktricycles.com Reviews

Does FLG offer customer support?

Yes, FLG provides customer support through a “friendly team of UK-based experts,” a contact phone number 01282 798545, a contact form, and a comprehensive online knowledge base.

Can FLG automate marketing tasks?

Yes, FLG includes “Marketing automation” features that enable multi-channel marketing to connect with leads, drive engagement, and automate personalized follow-up sequences.

What are intelligent workflows in FLG?

Intelligent workflows in FLG are automation tools that allow businesses to set up predefined actions triggered by specific events, such as a lead status change or a completed action, streamlining sales and customer touchpoints.

Does FLG replace spreadsheets for lead tracking?

Yes, Getflg.com directly positions itself as a superior alternative to spreadsheets, highlighting their limitations in handling large volumes of leads, lack of automation, and risk of human error.

Can I track lead compliance with FLG?

Yes, FLG has built-in features to ensure compliance, including tracking contact preferences and consent, time-stamped audit reports, and integrations with systems that save call notes and recordings. Luxaflex.co.uk Reviews

What kind of reporting and analytics does FLG provide?

FLG offers “Reporting & analytics” to gain a deeper understanding of your business, likely including performance dashboards, customizable reports, and insights into lead conversion and sales pipeline.

How many leads can FLG manage?

FLG is designed to “Manage 100,000s of leads,” indicating its capability to handle very large volumes of lead data for businesses.

Does FLG require me to change my sales process?

No, FLG states that “Unlike other small business Lead Management Software, FLG honours and works with your current workflows” and “You don’t have to change your sales process.”

What are partner features in FLG?

Partner features in FLG are described as “lead management tools for you and your partners,” suggesting capabilities to collaborate on lead handling with external partners or affiliates.

Does FLG help with de-duplication of leads?

Yes, FLG includes “Advanced de-duplication features” to maintain data accuracy and prevent redundant efforts by identifying and merging duplicate lead records.

How can I cancel my Getflg.com subscription?

While specific details are not public, typically you would review your service agreement for terms, then contact Getflg.com’s customer support team directly via phone 01282 798545 or their contact form to initiate cancellation.

Where are Getflg.com’s data centers located?

Getflg.com’s secure cloud-based SaaS platform is hosted in ISO 27001 certified data centres in the UK and the Republic of Ireland.

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