Based on looking at the website, Ritardoaereo.it appears to be a service that assists travelers in Italy with claiming compensation for flight-related issues such as delays, cancellations, overbooking, lost or damaged luggage, and even trip cancellations due to illness. They offer a “no win, no fee” model, meaning you only pay a commission 25%, or 35% if legal action is required if they successfully secure compensation for you. While the service aims to help individuals recover what they are owed, it’s crucial to understand the broader implications and potential for riba interest or gharar excessive uncertainty in certain modern financial and legal arrangements, which are highly discouraged in Islamic finance. Although Ritardoaereo.it specifically focuses on compensation, the underlying principles of modern legal systems and compensation structures can sometimes subtly involve elements that do not align with Islamic financial ethics. For a Muslim, seeking justice for wrongs is encouraged, but the method of seeking compensation must be scrutinized to ensure it aligns with our principles of fairness, transparency, and avoidance of prohibited elements.
Rather than relying solely on such services, individuals can often pursue legitimate claims through direct communication with airlines, consumer protection bodies, or, if absolutely necessary, through Sharia-compliant legal advice. The focus should always be on recovering actual damages without engaging in practices that might be ambiguous regarding riba or gharar, which are strictly forbidden. The emphasis in Islamic jurisprudence is on avoiding financial transactions where the outcome is purely speculative or involves the exchange of value for value with an implicit or explicit interest component, even if it’s dressed up as a “success fee” or “commission” on a disputed amount. While the service appears to be addressing a legitimate need, it’s wise to consider alternatives that offer more transparent and Islamically sound methods of resolution.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Ritardoaereo.it Review & First Look
Ritardoaereo.it positions itself as a streamlined solution for air passenger rights, particularly focusing on the Italian market.
From a preliminary look at their website, the service seems designed to simplify the complex process of claiming compensation from airlines.
They highlight their “easy and fast” process, emphasizing the ability to request compensation via their app or website.
What is Ritardoaereo.it?
Ritardoaereo.it is an Italian online platform and app that specializes in helping air passengers obtain compensation for various flight disruptions.
These disruptions include delays exceeding three hours, flight cancellations, denied boarding due to overbooking, missed connections, lost or damaged luggage, and even refunds for trips canceled due to illness. Maplewoodpublications.com Reviews
The core of their service revolves around EU Regulation 261/04, which outlines passenger rights.
How Does Ritardoaereo.it Work?
The process, as described on their website, involves three main steps:
- Request Compensation: Users fill out a request form, detailing the disruption and attaching relevant documents. This can be done via their app or website. They also offer phone and email support for guidance.
- Fight for Your Rights: Their staff handles the claim, sending it to the airline, typically within 96 business hours. They aim to secure the compensation stipulated by REG. CE 261/04 and any additional damages. The website notes that response times from airlines vary and are not within their control. Updates are provided via email or WhatsApp, and users can track their claim status online.
- Receive Compensation: If the claim is successful and the airline pays, Ritardoaereo.it charges a 25% commission. If the claim is unsuccessful, there are no costs to the user. Should a legal battle be necessary, their experts assess the viability, and if the user chooses to proceed, Ritardoaereo.it covers all costs. In this scenario, the commission increases by an additional 10% totaling 35% only upon a successful outcome.
Ritardoaereo.it Cons
While Ritardoaereo.it presents an attractive “no win, no fee” model, there are several aspects that might raise concerns, particularly from an Islamic ethical perspective, and some general drawbacks to consider.
The “No Win, No Fee” Model and Gharar
The “no win, no fee” model, while seemingly beneficial, can introduce an element of gharar excessive uncertainty or riba interest-like gain depending on the exact structure of the agreement and the source of the funds being exchanged.
- Uncertainty of Outcome: The very nature of a legal claim involves uncertainty. While the service takes on the risk of not getting paid if they lose, the success fee they charge upon winning can be seen as a speculative gain on a sum that wasn’t guaranteed. This type of transaction, where the profit is tied to an uncertain future event, needs careful scrutiny.
- Contingent Fee Structures: In Islamic finance, a service fee should ideally be fixed or clearly calculable for defined services, not a percentage of an uncertain future gain. While this model is common in Western legal systems, it diverges from the principles of direct and clear transactions without speculative elements.
- Alternative Perspective: Instead of this model, a Sharia-compliant approach would be to pay a fixed fee for the service rendered, regardless of the outcome, or to engage in a partnership where both parties share actual profits and losses.
Potential for Riba in Delayed Payments
Although not explicitly stated as riba by the service, the mechanism of compensation itself, especially if it involves payments for delayed funds, can implicitly touch upon riba concerns. Carlinkit.store Reviews
- Compensation for Delays: When a service seeks compensation for a delay in receiving funds e.g., flight compensation taking a long time, any amount paid beyond the actual principal owed could be construed as riba if it’s framed as a charge for the “time value of money.”
- Focus on Actual Damages: In Islam, compensation should primarily be for actual, tangible damages incurred. While airline delays cause inconvenience and potential financial loss missed connections, additional accommodation, the calculation of certain “damages” or penalties under civil law can sometimes go beyond direct loss, potentially entering problematic territory.
Lack of Direct Control and Transparency
Once you hand over your case to Ritardoaereo.it, you lose a degree of direct control and transparency over the process.
- Communication Delays: The website states, “I tempi di attesa per ricevere una risposta variano in base alla Compagnia aerea e non sono da noi controllabili.” This means you are reliant on their updates, which might not be as frequent or detailed as you’d prefer.
- Hidden Costs/Assumptions: While they state “no costs” if unsuccessful, the 25-35% commission is substantial. For a claim of €600, you’d effectively lose €150-€210. While this is the price for convenience, a direct claim might yield the full amount.
Data Privacy Concerns
Entrusting a third party with personal travel details and potentially sensitive documents like medical certificates for illness-related cancellations requires a high degree of trust.
- Personal Information: You are submitting flight details, personal identification, and potentially health information for illness cancellations. It’s crucial to understand their data handling and privacy policies. While they are likely compliant with GDPR given they operate in Europe, it’s still a point to consider.
- Third-Party Sharing: The process involves communicating with airlines and potentially legal authorities. Understanding how and with whom your data is shared is important.
Limited Scope
While they cover common issues, complex or unusual cases might fall outside their typical purview, or require more extensive legal action.
- Standardized Process: Their strength is in processing common, clear-cut cases. If your situation is nuanced or requires extensive documentation or specialized legal arguments, their automated or semi-automated system might not be as effective as direct legal counsel.
Ritardoaereo.it Alternatives
For those seeking to address flight disruptions while adhering to Islamic financial principles, or simply preferring direct control, several alternatives exist.
The key is to pursue remedies that are transparent, avoid speculative gain, and focus on actual, proven damages rather than uncertain future profits. Rsconnect.com Reviews
Direct Claim with the Airline
The most straightforward and often overlooked alternative is to file a claim directly with the airline.
- Process: Most airlines have dedicated customer service departments and online forms for submitting compensation claims. You’ll need to provide your flight details, explain the issue, and submit supporting documents.
- Pros:
- No Commission: You retain 100% of any compensation awarded.
- Direct Communication: You maintain full control over the communication and can follow up directly.
- Alignment with Islamic Principles: This method involves a direct request for actual damages or rights owed, without involving contingent fees or speculative arrangements.
- Cons:
- Time-Consuming: It can require patience and persistence, as airlines might not respond quickly or may initially deny claims.
- Knowledge Required: You need to be familiar with relevant regulations like EU 261/04 to formulate a strong case.
- No Legal Leverage Initially: Without legal backing, airlines might be less inclined to pay immediately.
Consumer Protection Bodies and Regulators
Many countries and regions have official bodies dedicated to consumer rights, including air passenger rights.
- Process: After attempting to resolve the issue directly with the airline, you can escalate your complaint to national consumer protection agencies or aviation authorities. For instance, in Europe, you can contact the national enforcement body in the country where the incident occurred or where the airline is based.
- Official Support: These bodies are mandated to protect consumer rights and can exert pressure on airlines.
- Free Service: Their services are typically free of charge.
- Neutral Third Party: They act as impartial mediators or arbitrators.
- Varying Effectiveness: The effectiveness can vary depending on the specific body and jurisdiction.
- Slow Process: Investigations and resolutions can take a significant amount of time.
Sharia-Compliant Legal Counsel
For more complex cases, or if direct approaches fail, consulting with a lawyer who understands both civil law and Islamic financial principles is an option.
- Process: Engage a legal professional, ideally one with experience in aviation law, and explicitly discuss your desire for the resolution to be Sharia-compliant. This would mean avoiding contingent fee structures that resemble gharar or riba.
- Expert Representation: Professional legal advice can significantly increase your chances of success.
- Tailored Approach: A lawyer can build a case specific to your situation.
- Compliance: You can ensure the legal process aligns with Islamic ethics by specifying how fees are structured e.g., fixed fees, hourly rates and how compensation is pursued.
- Cost: Legal fees can be substantial, though they should be transparently agreed upon upfront.
- Time: Litigation can be a lengthy process.
Mediation and Arbitration
Some airlines or aviation bodies offer mediation or arbitration services as an alternative to litigation.
- Process: A neutral third party helps facilitate a resolution between you and the airline. This can be binding or non-binding.
- Less Adversarial: Can be less confrontational than going to court.
- Potentially Faster: Can resolve disputes more quickly than litigation.
- Airline Willingness: Both parties must agree to mediation/arbitration.
- Outcome Not Guaranteed: The outcome is not always what you desire.
In all these alternatives, the emphasis is on seeking justice for actual harm incurred e.g., direct financial losses due to missed connections, essential purchases for lost luggage rather than seeking arbitrary “penalties” or speculative gains. This approach aligns more closely with Islamic principles of fairness and avoiding riba or gharar. Wzis.dog Reviews
Ritardoaereo.it Pricing
Ritardoaereo.it operates on a performance-based pricing model, which they refer to as “Servizio completamente gratuito” completely free service upfront.
This means that users do not incur any costs unless their claim for compensation is successful.
Standard Commission Structure
- No Upfront Fees: Users do not pay anything to initiate a claim with Ritardoaereo.it. This removes the financial barrier for individuals who might be hesitant to pursue compensation due to potential legal costs.
- Success Fee: If Ritardoaereo.it successfully obtains compensation on behalf of the passenger, they charge a commission.
- 25% Commission: The standard commission rate is 25% of the total compensation received. This applies to cases where the claim is resolved directly with the airline without needing to proceed to judicial authorities.
- “No Win, No Fee” Principle: If the claim is unsuccessful and no compensation is secured, the user owes nothing to Ritardoaereo.it. This model transfers the financial risk of pursuing the claim from the passenger to the service.
Commission for Legal Action
- Increased Commission: In situations where the initial claim with the airline is unsuccessful, Ritardoaereo.it’s team evaluates whether there are grounds to initiate legal proceedings before the judicial authorities.
- If the user agrees to proceed with legal action, Ritardoaereo.it covers all associated legal costs.
- Upon a successful outcome of the legal case, the commission increases by an additional 10%, bringing the total commission to 35% of the compensation received.
- User Choice: The decision to pursue legal action is left to the user. If the user declines, the process ends, and no fees are charged.
Transparency in Pricing
Ritardoaereo.it is clear about its commission structure, stating the percentages explicitly on its homepage.
This transparency allows potential users to understand the financial implications of using their service upfront.
Considerations from an Islamic Perspective
As discussed, the “no win, no fee” model with a percentage-based success fee can raise questions from an Islamic finance standpoint regarding gharar excessive uncertainty and potential riba interest-like gain. While the service is transparent about its fees, the fundamental nature of such a contingent fee might be problematic for those strictly adhering to Islamic financial ethics. A preferred approach would be for services to charge a fixed fee for their efforts, or to operate on a partnership basis where both parties genuinely share in the profit and loss of an endeavor, rather than a percentage of an uncertain compensatory sum. Peoplelikeus.world Reviews
How to Cancel Ritardoaereo.it Service
Based on the information available on their website, Ritardoaereo.it’s service is structured such that you primarily engage with them on a “no win, no fee” basis.
This model inherently minimizes the need for a traditional “cancellation” process in many scenarios.
However, there are specific junctures where you might cease using their service or withdraw your claim.
Before a Successful Outcome
- No Payment Obligation: Since you only pay if they succeed, if your claim is still pending and has not yet resulted in compensation, you are generally not financially bound.
- Withdrawal of Claim: If you decide you no longer wish to pursue the compensation claim through Ritardoaereo.it, you would typically need to inform them of your decision to withdraw the mandate you’ve given them. The website’s “Come funziona” How it works section implies they handle the process for you. Therefore, communicating your desire to halt the process would involve:
- Contacting Support: The best way to cease the service is to contact their customer support. The website provides contact details: +39 350 936 7733 phone and [email protected] email. You should send a clear, written request email is recommended for a record stating your intention to withdraw your claim and terminate their service for that specific case.
- No Mention of Cancellation Fees: The website does not mention any cancellation fees for withdrawing a claim before a successful outcome, which aligns with their “no win, no fee” promise.
- Decision on Legal Action: A specific point of decision is when Ritardoaereo.it informs you that legal action might be necessary. At this stage, it is “Sarà tua scelta proseguire oppure no.” It will be your choice to proceed or not. If you choose not to proceed, their service for that specific claim ends without any cost to you.
After a Successful Outcome
- Service Complete: If Ritardoaereo.it has successfully secured compensation for you and the airline has paid, their service for that specific claim is considered complete upon them deducting their agreed-upon commission 25% or 35% if legal action was involved and disbursing the remainder to you. There is no ongoing service or subscription to cancel in this scenario.
Unsuccessful Claim
- Automatic Termination: If Ritardoaereo.it pursues your claim and it ultimately proves unsuccessful, their service for that specific claim automatically terminates, and you owe them nothing. There’s no action required from your side to “cancel.”
General Recommendation for Formal Communication
Even though their model is flexible, it’s always advisable to communicate any decision to cease their service in writing e.g., via email to create a clear record of your intentions.
Always check their terms and conditions if available in detail on their site for any specific clauses regarding client withdrawal or termination of service agreements. Irepairzone.co.uk Reviews
Ritardoaereo.it vs. Competitors
When evaluating Ritardoaereo.it, it’s helpful to compare it against other services in the air passenger compensation sector. This market is quite competitive, with several players offering similar “no win, no fee” models. Some prominent global or European competitors include AirHelp, Flightright, ClaimCompass, and Refund.me. While Ritardoaereo.it seems to focus on the Italian market, the underlying service premise is very similar.
Key Comparison Points
-
Commission Structure:
- Ritardoaereo.it: Charges 25% commission on success, increasing to 35% if legal action is required and successful.
- Competitors e.g., AirHelp, Flightright: Often have similar commission structures, typically ranging from 25% to 35%, sometimes with additional administrative fees or VAT on top. AirHelp, for instance, has a 25% service fee + 15% legal action fee total 40% in some cases. Flightright also operates around a 25-30% range.
- Insight: Ritardoaereo.it’s pricing is competitive within the industry standard for these types of services.
-
Scope of Service:
- Ritardoaereo.it: Covers flight delays >3h, cancellations, overbooking, lost/damaged/delayed luggage, missed connections, and even trip cancellations due to illness. They explicitly mention REG. CE 261/04.
- Competitors: Most major competitors also focus heavily on EU 261/04 claims delays, cancellations, overbooking. Some, like AirHelp, also cover lost luggage, but the “illness cancellation” feature of Ritardoaereo.it appears to be a broader offering, though specific details on its success rates would be beneficial.
- Insight: Ritardoaereo.it’s scope, especially the illness cancellation and detailed luggage claims, is quite comprehensive for an Italian-focused service.
-
Process and User Experience:
- Ritardoaereo.it: Emphasizes an “easy and fast” process, with online claim submission, an app, and customer support. They promise claim submission to airlines within 96 business hours.
- Competitors: Generally offer highly automated online platforms, mobile apps, and typically boast a seamless user experience. Many have advanced status tracking systems.
- Insight: Ritardoaereo.it seems to be on par with industry standards for user convenience, offering multiple channels for claim submission and status checks.
-
Legal Expertise and Support: Greenguardinsulation.co.uk Reviews
- Ritardoaereo.it: States they have “staff” that “will take care of your complaint” and a “Team di esperti” for legal evaluation, covering all costs for legal action.
- Competitors: Often highlight their extensive legal teams, network of lawyers across different jurisdictions, and track record of successful court cases against major airlines.
- Insight: While Ritardoaereo.it claims expertise, larger global players might have more extensive legal resources and presence across various international courts, which could be an advantage in highly complex or international cases.
-
Market Focus:
- Ritardoaereo.it: Primarily seems focused on the Italian market, as indicated by the language, local contact number +39, and “Registro Nazionale degli aiuti di Stato” compliance.
- Competitors: Many are global players with multilingual support and operations spanning multiple continents.
- Insight: Ritardoaereo.it’s local focus could be an advantage for Italian travelers, potentially offering more tailored support and understanding of local nuances, though it might limit their reach for non-Italian speaking claimants.
What to Consider When Choosing
- Jurisdiction: For EU 261/04 claims, it often doesn’t matter much where the service is based, as the law applies universally. However, for specific national regulations like illness cancellations, if covered by Italian law, a local expert like Ritardoaereo.it might have an edge.
- Reviews and Reputation: Look for independent reviews and testimonials for all services to gauge customer satisfaction and success rates.
- Transparency: Always check their terms and conditions, especially regarding fees, data privacy, and dispute resolution.
- Islamic Ethical Considerations: For Muslim users, the core issue remains the “no win, no fee” contingent percentage. All these services operate on a similar model. If this model is a concern, direct negotiation or fixed-fee legal counsel are the primary alternatives, irrespective of the provider.
In summary, Ritardoaereo.it appears to be a legitimate and competitive player within the air passenger compensation market, particularly strong for the Italian context.
However, users should always weigh the convenience against the commission rate and, for Muslim users, consider the underlying ethical implications of contingent fee structures.
Understanding Air Passenger Rights REG. CE 261/04
Ritardoaereo.it’s services are largely predicated on EU Regulation 261/04, which is a cornerstone of air passenger rights within the European Union.
Understanding this regulation is crucial for any traveler whose journey involves an EU airline or departs from/arrives at an EU airport. Preownedgolf.co.uk Reviews
What is EU Regulation 261/04?
EU Regulation 261/04 is a law that establishes common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays. It applies to:
- Passengers departing from an airport located in the EU.
- Passengers arriving at an airport located in the EU from a non-EU country, if the operating airline is an EU airline.
Key Provisions of EU 261/04
-
Denied Boarding Overbooking: If you are denied boarding against your will, you are entitled to compensation, choice between re-routing or refund, and care meals, refreshments, accommodation if necessary.
- Compensation: Ranges from €250 to €600, depending on the distance of the flight and the delay caused by re-routing.
-
Flight Cancellations: If your flight is cancelled, you have rights to:
- Re-routing or Refund: Choice between a full refund of your ticket or an alternative flight to your final destination.
- Care: Meals, refreshments, accommodation, and transport to accommodation if needed.
- Compensation: This applies unless you were informed of the cancellation at least 14 days before departure, or if the cancellation was due to “extraordinary circumstances” e.g., severe weather, political instability, strikes not related to the airline itself.
- Compensation Amounts: Similar to denied boarding, ranging from €250 to €600 based on flight distance and re-routing delay.
-
Long Delays: You are entitled to compensation if your flight arrives at its final destination with a delay of three hours or more, provided the delay was not due to “extraordinary circumstances.”
- Compensation:
- €250 for flights up to 1,500 km.
- €400 for flights between 1,500 km and 3,500 km within EU or over 1,500 km outside EU.
- €600 for flights over 3,500 km outside EU.
- Care: For delays of 2 hours or more for flights up to 1,500 km, 3 hours or more for flights between 1,500 km and 3,500 km, or 4 hours or more for flights over 3,500 km, airlines must provide meals, refreshments, and communication facilities. If an overnight stay is necessary, accommodation and transport are also required.
- Compensation:
-
Extraordinary Circumstances: Airlines are exempt from paying compensation if they can prove that the delay or cancellation was caused by “extraordinary circumstances” which could not have been avoided even if all reasonable measures had been taken. This is a common point of contention. Manutan.co.uk Reviews
- Examples: Extreme weather, air traffic control strikes, unforeseen safety shortcomings, political instability.
- Not generally considered extraordinary: Technical problems identified during routine maintenance, airline staff strikes.
Why is this Relevant to Ritardoaereo.it?
Ritardoaereo.it acts as an intermediary, leveraging its knowledge of REG. CE 261/04 to pursue claims on behalf of passengers.
They understand the nuances of the regulation, the thresholds for compensation, and how to challenge airline arguments, particularly regarding “extraordinary circumstances.” Their service aims to simplify the legal complexities and bureaucratic hurdles involved in asserting these rights, taking a percentage only if successful.
For a Muslim, understanding this regulation is key to knowing one’s rights and responsibly pursuing what is due without falling into questionable financial arrangements. Direct engagement with airlines or utilizing consumer protection bodies for these claims aligns better with seeking just compensation for actual harm, rather than relying on contingent fee models that may involve gharar.
Customer Support & Resources
Ritardoaereo.it appears to offer multiple avenues for customer support and resources, which is a positive sign for user engagement and assistance.
Access to clear communication channels is crucial, especially when dealing with potentially stressful travel disruptions and compensation claims. Pesapeer.com Reviews
Direct Contact Channels
The website prominently displays direct contact information for user inquiries:
- Phone Number: +39 350 936 7733 – This is a direct Italian mobile number, suggesting personalized support. Offering a phone number is vital for urgent queries or for users who prefer verbal communication over written correspondence.
- Email Address: [email protected] – An email address allows users to send detailed inquiries, attach documents, and maintain a written record of their communication, which is often preferred for formal claims.
Online Resources and Tools
Ritardoaereo.it also provides self-service options and information resources:
- Claim Submission: Their primary service is initiated through an online request form available on their website. This allows users to input their details, describe the disservice, and upload necessary documents.
- Mobile App: They offer a dedicated mobile app “Scarica la nostra App!”, which is advertised as “L’app necessaria per ogni viaggiatore.” An app typically provides a convenient way to:
- Submit new claims.
- Track the status of existing claims.
- Receive notifications and updates.
- Potentially access FAQs or quick guides.
- “Verifica Stato Pratica” Check Claim Status: This dedicated section on their website allows users to monitor the progress of their compensation claim. This feature is important for transparency and reduces the need for users to constantly contact support for updates.
- Information Pages: The website itself serves as a resource, providing details on the types of problems they handle e.g., flight delay, baggage issues, illness refund, how their service works, and links to relevant regulations like REG. CE 261/04.
- Affiliate Program: While not direct customer support, the “Programma di affiliazione” for travel agencies, influencers, and hotels indicates a network-building approach, which indirectly can lead to more informed users through their partners.
Importance of Robust Support
For a service dealing with potentially frustrating travel issues and legal claims, robust customer support is paramount.
- Guidance through Complexity: The process of claiming compensation can be complex, and users often need guidance on what documents to provide, how to interpret airline responses, and what their rights truly are.
- Managing Expectations: Delays in compensation are common as acknowledged by Ritardoaereo.it, and clear communication from support can help manage user expectations and reduce frustration.
- Issue Resolution: When unexpected issues arise with a claim, responsive and helpful support can make a significant difference in the user’s experience and the eventual outcome.
While Ritardoaereo.it offers these channels, the quality and responsiveness of the support are critical factors that typically emerge from user reviews and direct experience. For those considering their service, it’s worth noting their commitment to providing direct contact options alongside their automated online tools.
Frequently Asked Questions
Ritardoaereo.it is an Italian online service that helps air passengers claim compensation for flight disruptions like delays, cancellations, overbooking, and baggage issues, operating on a “no win, no fee” basis. Dsb.dk Reviews
How does Ritardoaereo.it work?
You submit your claim online or via their app, Ritardoaereo.it’s team handles communication with the airline and legal processes, and you pay a commission only if they successfully secure compensation for you.
What types of issues does Ritardoaereo.it handle?
Ritardoaereo.it handles claims for flight delays over 3 hours, cancellations, overbooking, lost or damaged luggage, missed connections, and even trip cancellations due to illness.
Is Ritardoaereo.it free to use upfront?
Yes, Ritardoaereo.it operates on a “completely free service” model upfront, meaning you only pay if they succeed in obtaining compensation for you.
What is the commission fee if Ritardoaereo.it wins my case?
If your claim is successful without legal action, Ritardoaereo.it charges a 25% commission.
If legal action is required and successful, the commission increases to 35%. Flighttrotters.co.uk Reviews
What happens if Ritardoaereo.it doesn’t win my case?
If your claim is unsuccessful, you owe nothing to Ritardoaereo.it.
Does Ritardoaereo.it cover legal costs if my case goes to court?
Yes, if Ritardoaereo.it’s experts determine your case warrants legal action and you agree to proceed, they cover all associated legal costs.
How quickly does Ritardoaereo.it submit claims to airlines?
Ritardoaereo.it states they generally send claims to the airline within 96 business hours.
How can I check the status of my claim with Ritardoaereo.it?
You can check the status of your claim through the “Verifica Stato Pratica” section on their website or via their mobile app.
Does Ritardoaereo.it have a mobile app?
Yes, Ritardoaereo.it offers a mobile app for submitting and tracking claims. Plumplay.co.uk Reviews
What contact methods does Ritardoaereo.it provide for support?
Ritardoaereo.it provides a phone number +39 350 936 7733 and an email address [email protected] for customer support.
Is Ritardoaereo.it compliant with EU 261/04?
Yes, Ritardoaereo.it explicitly states that they work to obtain compensation as foreseen by REG.
CE 261/04, the European regulation on air passenger rights.
Can I get compensation for lost baggage through Ritardoaereo.it?
Yes, Ritardoaereo.it helps with claims for lost or damaged baggage, potentially securing up to €1900.
What are the compensation amounts under EU 261/04?
Compensation amounts under EU 261/04 typically range from €250 to €600, depending on flight distance and delay length, unless “extraordinary circumstances” apply. Hugease.com.au Reviews
What are “extraordinary circumstances” under EU 261/04?
“Extraordinary circumstances” are events beyond the airline’s control that exempt them from paying compensation, such as severe weather, political instability, or air traffic control strikes.
Can I cancel my claim with Ritardoaereo.it?
Yes, you can inform them if you wish to withdraw your claim, especially if it’s still pending and before any compensation is secured.
There are no cancellation fees mentioned for withdrawal.
Does Ritardoaereo.it offer any guarantee of compensation?
No, like any legal service, they cannot guarantee compensation, as the outcome depends on the specifics of the case and the airline’s response. They only charge a fee upon successful outcome.
Is Ritardoaereo.it an alternative to claiming directly from the airline?
Yes, Ritardoaereo.it provides a service to handle the claim process for you, which can be an alternative to dealing with the airline directly. Radiatorking.co.uk Reviews
What is the maximum compensation Ritardoaereo.it claims?
Ritardoaereo.it states you could obtain up to €600 per passenger for flight issues and up to €1900 for baggage issues.
Does Ritardoaereo.it cover flights outside the EU?
Ritardoaereo.it’s services are primarily based on EU Regulation 261/04, which applies to flights departing from the EU, or flights arriving in the EU operated by an EU airline.
For flights entirely outside this scope, their applicability might be limited.
0.0 out of 5 stars (based on 0 reviews)
There are no reviews yet. Be the first one to write one. |
Amazon.com:
Check Amazon for Ritardoaereo.it Reviews Latest Discussions & Reviews: |
Leave a Reply