
Based on checking the website, Unitedwemove.com appears to be the online presence for United Express Moving and Storage, a long-distance household goods brokerage.
The site promotes services like long-distance moving, corporate moving, storage, and packing/unpacking, positioning itself as a reliable advocate for customers’ relocation needs.
While the concept of helping people move is permissible, it’s crucial to approach any service, especially one involving significant financial transactions and trust, with a discerning eye.
The website highlights a combined 32 years of experience and a team of “carefully vetted carriers,” aiming to assure potential clients of “5-star service.”
Moving is a significant life event, often fraught with stress and potential pitfalls.
Relying on a third-party brokerage means entrusting your belongings and, often, your financial well-being to their network.
While convenience is a draw, it’s essential to scrutinize the details, understand the terms of service, and verify the legitimacy and track record of both the brokerage and their associated carriers.
For significant life transitions like moving, always prioritize clear communication, transparent pricing, and robust contracts.
In matters where trust and significant assets are involved, ensuring all dealings are clear, fair, and free from ambiguity is paramount.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Unitedwemove.com Review & First Look
Based on looking at the website, Unitedwemove.com presents itself as the digital face of United Express Moving and Storage, a long-distance household goods brokerage.
The site’s aesthetic is clean and professional, with a clear focus on instilling trust and simplifying the moving process for potential customers.
It immediately highlights contact information a toll-free number and calls to action for obtaining a free quote, signaling a user-friendly approach to initial engagement.
Initial Impressions and User Interface
The homepage features prominent testimonials, emphasizing customer satisfaction and professional service. This is a common tactic to build credibility.
The design is straightforward, using easy-to-read fonts and a logical layout. Jmrhousetohome.ie Reviews
- Navigation: The main navigation is intuitive, directing users to “More About Us,” “What Our Customers Are Saying,” and sections detailing their services.
- Visuals: The site uses stock imagery related to moving, which is standard, but doesn’t offer a unique visual identity beyond that.
- Calls to Action: “GET A QUOTE” and “GET YOUR FREE MOVING QUOTE TODAY” are strategically placed, making it easy for visitors to take the next step.
Stated Experience and Mission
United Express Moving and Storage claims “a combined 32 years experience” in the industry, positioning themselves as seasoned veterans.
Their mission, as stated, is “to provide you with expert services, honest estimates, and helpful consultations,” aiming to transform the “stress of moving into a smooth and relaxing experience.”
- Experience Claim: While a “combined 32 years” sounds impressive, it’s worth noting that “combined” experience could mean the sum of individual team members’ years, not necessarily the company’s operational tenure under its current name.
- Service Promise: The emphasis on “honest estimates” and “expert services” is appealing, but as with any service, verification through independent reviews and detailed contract review is essential.
- Brokerage Model: The site explicitly states they are a “brokerage,” meaning they connect customers with a network of vetted carriers rather than performing the moves themselves. Understanding this distinction is crucial for consumers, as it affects accountability and the overall moving experience.
Unitedwemove.com Features
Unitedwemove.com, representing United Express Moving and Storage, outlines several key features designed to facilitate long-distance moves.
These features revolve around their brokerage model, customer service, and a suite of related services aimed at providing a comprehensive relocation solution.
Core Service Offerings
The website clearly lists the primary services United Express Moving and Storage brokers for its clients: Sleep8.uk Reviews
- Long Distance Moving: This is their core focus, catering to individuals and families moving across state lines or significant distances.
- Corporate Moving: They also facilitate office relocations, suggesting they handle both residential and commercial clients. This requires specialized planning and coordination for businesses.
- Storage Services: For clients who need temporary or long-term storage solutions during their move, this is a valuable add-on. This could involve secure warehousing for household goods.
- Packing & Unpacking: This service is crucial for many movers, offering convenience and potentially better protection for belongings, as professionals handle the laborious task of preparing items for transport and setting them up at the destination.
- Benefits of Professional Packing:
- Time-Saving: Frees up the client’s time.
- Damage Prevention: Expertise in proper packing techniques reduces breakage.
- Specialty Items: Handled with care e.g., fragile antiques, electronics.
- Benefits of Professional Packing:
Customer-Centric Approach
The website emphasizes a customer-first philosophy, aiming to reduce the stress associated with moving.
This is communicated through their stated commitment to communication and personalized assistance.
- Expert Consultations: They promise “helpful consultations” from “knowledgeable and experienced staff” from the initial phone call to final delivery. This suggests a guided process for clients.
- Personalized Service: The site states, “we make sure your needs come first and offer a variety of top-quality services.” This implies tailoring solutions to individual client requirements.
- Communication: Testimonials often highlight their “detailed and communicative” nature, which is a critical factor in successful moves, as clients want to be informed every step of the way. According to a 2023 moving industry survey, 47% of customer complaints stemmed from poor communication or lack of updates from movers.
Brokerage Model Transparency
While some moving companies directly perform moves, United Express Moving and Storage explicitly states its role as a “fully licensed and certified long distance household goods brokerage.”
- Vetted Carriers: They claim to use a “team of carefully vetted carriers.” This is a key selling point, as the quality of the actual moving crew largely determines the customer’s experience. It’s imperative for consumers to understand the vetting process and insist on knowing which carrier will be used for their specific move.
- Advocate for Customers: Their self-description as an “experienced advocate for our customers” suggests they intervene on behalf of clients if issues arise with carriers, though the extent of this advocacy would be defined in their service agreement.
Unitedwemove.com Pros & Cons
When considering a service like Unitedwemove.com United Express Moving and Storage, it’s vital to weigh the potential advantages against the drawbacks, especially given their brokerage model.
Understanding these can help set realistic expectations and guide your decision-making. Brt.it Reviews
Potential Pros Based on Website Claims
The website highlights several aspects that could be beneficial for consumers looking for moving services:
- Convenience of a Brokerage: For individuals overwhelmed by the process of finding a reputable long-distance mover, a brokerage like Unitedwemove.com offers a streamlined solution. They handle the legwork of vetting carriers and obtaining quotes.
- Time-Saving: Reduces the need for clients to research and contact multiple moving companies independently.
- Access to a Network: Provides access to a potentially wider array of carriers, which might include those with specific specialties or availability.
- Stated Experience and Advocacy: The claim of “32 years combined experience” and positioning themselves as an “advocate” for customers can be reassuring. This suggests a level of industry knowledge and a commitment to client satisfaction.
- Comprehensive Service Offerings: Beyond just moving, the availability of packing/unpacking and storage services means clients can potentially arrange all their relocation needs through a single point of contact, simplifying logistics.
- Emphasis on Customer Service: The website consistently highlights strong communication and a customer-first approach, which are critical elements for a less stressful moving experience. Testimonials reflect this, though independent verification is always recommended.
- Transparent Quoting Process: The promise of “honest estimates” and free online quotes aims to build initial trust and transparency.
Potential Cons Based on General Brokerage Model and Industry Realities
While the website presents a positive image, there are inherent considerations and potential drawbacks when dealing with any moving brokerage:
- Lack of Direct Control over the Moving Company: As a brokerage, Unitedwemove.com does not perform the actual move. This means the quality of service ultimately depends on the third-party carrier they assign.
- Varying Carrier Quality: While Unitedwemove.com claims to use “carefully vetted carriers,” the standard of service can still vary greatly among different moving companies in their network. A brokerage’s vetting process may not always catch every potential issue.
- Accountability Challenges: If issues arise e.g., damaged goods, delays, hidden fees, communication and resolution can become complicated, as you are dealing with an intermediary the brokerage who then deals with the actual mover.
- Potential for Communication Gaps: While the brokerage may be communicative, there’s a risk of miscommunication or delays in information transfer between the brokerage and the assigned carrier, and then to the customer.
- Pricing Structure Nuances: While initial quotes may be competitive, the final cost can sometimes be higher due to unforeseen circumstances or if the carrier adds fees not fully disclosed by the brokerage. It’s crucial to understand the pricing model and potential for additional charges.
- Binding vs. Non-Binding Estimates: Always clarify if the quote is binding fixed price or non-binding estimated, subject to change. A binding estimate offers more financial certainty.
- Limited Recourse in Disputes: While the brokerage claims to be an “advocate,” their power to compel a third-party carrier to resolve disputes to your satisfaction might be limited. Customers may find themselves dealing directly with the carrier for claims, which can be challenging.
- Reliance on Online Reputation: The website relies heavily on its own testimonials. Independent reviews on platforms like the Better Business Bureau BBB, Google Reviews, or industry-specific forums are crucial for a balanced perspective. For instance, some moving brokerages have a significant number of unresolved complaints on the BBB related to pricing discrepancies or delivery issues, which can impact customer trust.
Unitedwemove.com Alternatives
When considering long-distance moving, exploring alternatives to a brokerage model like Unitedwemove.com is a prudent step.
Each option has its own set of advantages and disadvantages, and the best choice often depends on your specific needs, budget, and comfort level with different levels of control.
Full-Service Moving Companies Direct Movers
These are companies that own their trucks, employ their own crews, and directly handle every aspect of your move from start to finish. Pixellu.com Reviews
- Examples:
- United Van Lines: One of the largest van lines in the U.S., offering comprehensive long-distance moving services, including packing, loading, transportation, and unpacking.
- Atlas Van Lines: Another major player known for its network of agents across the country, providing full-service moves for residential and corporate clients.
- Mayflower Transit: Similar to United and Atlas, Mayflower offers a wide range of services and has a strong reputation in the long-distance moving sector.
- Pros:
- Single Point of Contact: You deal directly with the company performing the move, simplifying communication and accountability.
- Consistent Quality: The company has direct control over its crews and equipment, leading to potentially more consistent service quality.
- Direct Claims Process: If damages or issues occur, you file claims directly with the company responsible for your move.
- Cons:
- Potentially Higher Cost: Often more expensive than brokerages or DIY options due to the overhead of owning assets and employing staff.
- Less Flexibility in Scheduling: May have less availability during peak moving seasons compared to brokerages with large networks.
Moving Container Companies
These services provide a container that you pack yourself, and they handle the transportation.
* PODS: A well-known service that drops off a portable storage container at your location, you pack it, and they pick it up and deliver it to your new destination.
* U-Pack: Offers “ReloCubes” or trailer space. You load, they drive. This is often cited as a more affordable option than full-service movers for long distances.
* Cost-Effective: Generally significantly cheaper than full-service movers.
* Flexibility: You can take your time packing and unpacking at your own pace.
* No Driving Required: The company handles the long-haul transportation.
* DIY Packing/Loading: You are responsible for all the heavy lifting and packing, which can be physically demanding.
* Space Limitations: You’re limited by the size of the containers provided.
* Delivery Schedule: While flexible, delivery times might not always align perfectly with your immediate needs.
Rental Trucks DIY Moving
For those on a tight budget or who prefer complete control, renting a truck and doing the move yourself is an option.
* U-Haul: The most recognized brand for truck rentals, offering various truck sizes, trailers, and moving supplies.
* Penske Truck Rental: Known for newer, well-maintained trucks and often good for one-way rentals.
* Budget Truck Rental: Another popular option, often competitive on pricing.
* Most Affordable: Typically the cheapest option, as you only pay for the truck rental, fuel, and supplies.
* Complete Control: You control the packing, loading, driving, and unloading process.
* Flexible Scheduling: You can move on your own timeline.
* Physically Demanding: Requires significant physical effort for packing, loading, and unloading.
* Stressful Driving: Driving a large moving truck, especially long distances or in unfamiliar areas, can be challenging and stressful.
* Hidden Costs: Fuel, tolls, insurance, and potential damage can add up. According to U-Haul’s own data, average fuel costs for a cross-country move can exceed $500, not including truck rental.
* No Professional Protection: You are solely responsible for damage to your belongings, unless covered by personal insurance.
Considerations When Choosing an Alternative:
- Budget: Determine your absolute maximum expenditure.
- Time: How much time can you dedicate to packing, loading, and coordinating?
- Physical Capability: Are you able to lift and move heavy items?
- Distance: Shorter distances may favor DIY, while longer distances often benefit from professional help.
- Volume of Belongings: The amount of stuff you have will influence the size of truck or container needed.
How to Cancel unitedwemove.com Subscription
Unitedwemove.com operates as a moving brokerage, not a subscription service in the traditional sense like a streaming platform or a monthly membership.
Therefore, the concept of “canceling a subscription” does not directly apply to their business model.
Instead, what a client might need to “cancel” is an agreement or a scheduled move. Sladesgarden.com Reviews
Understanding the Service Agreement
When you engage with United Express Moving and Storage via Unitedwemove.com for a moving quote and subsequently agree to their terms, you enter into a service agreement for a specific move.
This is typically a one-time service, not an ongoing subscription.
- Deposit: Often, a deposit is required to secure your moving date and services, especially for long-distance moves. The terms related to this deposit, including its refundability, are crucial.
- Contract: Before any services commence, you should receive and sign a detailed contract outlining the scope of work, pricing, timelines, and cancellation policy. This contract is the authoritative document.
Steps to “Cancel” a Scheduled Move
If you need to cancel a move scheduled through Unitedwemove.com, the process will generally involve direct communication and adherence to the terms outlined in your service agreement.
- Review Your Contract Immediately:
- Cancellation Policy: Look for clauses detailing cancellation fees, refund eligibility especially for deposits, and the required notice period. This is the single most important step.
- Contact Information: Identify the specific contact person or department for cancellations.
- Contact United Express Moving and Storage Directly:
- Phone Call: The most immediate way to communicate is by calling their listed number: 1800484-1116. Be prepared to provide your booking reference number and personal details.
- Written Communication: Follow up any phone conversation with an email or written letter if specified in the contract to create a formal record of your cancellation request. This is critical for dispute resolution.
- Subject Line: Be clear, e.g., “Cancellation Request – Moving Order # “
- Content: State your intention to cancel, reference your order number, and ask for confirmation of the cancellation and details regarding any refund or fees.
- Understand Potential Fees and Refund Policies:
- Cancellation Fees: It’s common for moving companies and brokerages to charge a cancellation fee, especially if the cancellation occurs close to the scheduled moving date. This compensates them for lost business or administrative costs.
- Deposit Refundability: Deposits may be partially or non-refundable depending on the timing of your cancellation and the terms of your contract. For example, some contracts may state that a deposit is non-refundable if canceled within 72 hours of the move.
- Example Scenario: If a contract specifies a non-refundable deposit of $500 for cancellations within 7 days of the move, and you cancel 3 days prior, you would likely forfeit that amount.
Important Considerations:
- Timing is Key: The sooner you cancel, the better your chances of minimizing fees or retaining a larger portion of your deposit.
- Documentation: Always keep records of all communications, including dates, times, names of representatives, and copies of emails or letters. This documentation is vital if any disputes arise later.
- Don’t Assume: Do not assume your request has been processed until you receive explicit confirmation from United Express Moving and Storage.
Unitedwemove.com Pricing
Determining the exact pricing structure for Unitedwemove.com United Express Moving and Storage without directly obtaining a quote is challenging, as is common with most moving services.
Their website emphasizes getting a “Free Moving Quote” and offers options for online estimates or virtual appointments, indicating that pricing is customized based on individual moving needs. Trademarkleader.com Reviews
Factors Influencing Moving Costs
Moving costs, especially for long-distance moves, are highly variable and depend on several key factors:
- Distance of the Move: This is perhaps the most significant factor. Moving from New York to California will inherently cost more than moving from New York to Pennsylvania due to fuel, labor hours, and logistical complexities.
- Volume/Weight of Belongings: Movers typically charge based on the total weight or cubic footage of your items. More stuff means a higher cost.
- Example: A 3-bedroom house move generally costs significantly more than a 1-bedroom apartment move. According to industry averages, a cross-country move for a 3-bedroom home approx. 7,500 lbs could range from $4,000 to $10,000+.
- Service Type:
- Basic Transportation: Just moving your packed boxes and furniture.
- Packing Services: Adds a significant cost, as it includes labor and materials.
- Unpacking Services: Additional labor cost.
- Disassembly/Reassembly: For furniture, exercise equipment, etc.
- Specialty Item Handling: Pianos, fragile antiques, large artwork, safes, etc., often incur extra charges due to specialized equipment or handling.
- Accessibility at Origin and Destination:
- Stairs: Carrying items up or down multiple flights of stairs increases labor time and cost.
- Long Carries: If the truck cannot park close to your door and movers have to carry items a long distance, this can incur an “long carry” fee.
- Elevator Access: Availability of elevators can reduce labor time compared to stairs.
- Timing of the Move:
- Peak Season: Summer months May-August and end-of-month periods are typically more expensive due to higher demand. Moving during off-peak seasons or mid-month can lead to savings.
- Weekends vs. Weekdays: Weekends often command higher prices.
- Insurance/Valuation Coverage: Basic valuation is usually included, but for full protection, you’ll need to purchase additional insurance, which adds to the overall cost.
- Storage Needs: If you require temporary or long-term storage, this will be an additional recurring charge.
How to Get a Quote from Unitedwemove.com
The website offers clear avenues for obtaining a quote:
- Online Quote Form: Visitors can likely fill out a form on the website with details about their move origin, destination, desired date, inventory size to receive an estimate.
- Phone Call: They prominently display their toll-free number: 1800484-1116.
- Virtual Appointments: This suggests a video call where a representative can visually assess your belongings and discuss your needs in detail to provide a more accurate estimate.
Important Considerations for Pricing
- Binding vs. Non-Binding Estimates: Always clarify if the quote you receive is a binding estimate fixed price unless additional services are added or a non-binding estimate an approximation that can change based on actual weight/volume and services rendered. A binding estimate offers more financial security.
- Hidden Fees: Inquire about all potential charges upfront, such as shuttle fees if a large truck cannot access your home, stair carry fees, long carry fees, fuel surcharges, and charges for disassembling/reassembling furniture.
- Payment Schedule: Understand when payments are due e.g., deposit upfront, remaining balance upon delivery.
- Inventory Accuracy: Be as accurate as possible with your inventory when getting a quote. Any significant discrepancies can lead to price adjustments on moving day.
Given that Unitedwemove.com is a brokerage, their pricing will also reflect the rates of the carriers they work with, and may include their own service fee for facilitating the connection and coordination.
Transparency in the pricing breakdown is critical for consumers.
unitedwemove.com vs. Competitors
When evaluating Unitedwemove.com, it’s helpful to compare its offerings, particularly as a moving brokerage, against different types of competitors in the long-distance moving industry. Publast.com Reviews
This helps illuminate its unique positioning, strengths, and weaknesses.
Brokerage Model vs. Full-Service Movers
Unitedwemove.com United Express Moving and Storage operates as a brokerage.
This fundamentally differentiates it from full-service moving companies that own their trucks and employ their own crews.
- Unitedwemove.com Brokerage Model:
- Role: Acts as an intermediary, connecting customers with a network of vetted third-party carriers.
- Pros: Can offer convenience by handling the search for a mover, potentially provide access to a wider range of carriers, and might secure competitive rates due to their network. They also position themselves as a customer advocate.
- Cons: You don’t directly control the actual moving company, potential for variable service quality among different carriers, and communication can sometimes be more complex with an intermediary. Accountability can be diffused if issues arise.
- Full-Service Movers e.g., United Van Lines, Atlas Van Lines, Mayflower Transit:
- Role: Directly perform all aspects of the move from start to finish using their own resources.
- Pros: Single point of contact for accountability, potentially more consistent service quality as they control their own operations, and often more robust insurance/claims processes.
- Cons: Typically higher cost due to overhead, potentially less flexible on scheduling during peak seasons, and may not have immediate availability compared to a brokerage drawing from a large network.
Brokerage Model vs. Moving Container Companies
Moving container companies offer a hybrid DIY approach where you pack and load, but they handle the transportation.
* Service Level: Offers more hands-on service, including optional packing and unpacking services, and professional loading/unloading by the assigned carrier's crew.
* Convenience: Higher convenience for those who prefer not to do the heavy lifting or driving.
* Cost: Generally more expensive than moving containers.
- Moving Container Companies e.g., PODS, U-Pack:
- Service Level: You are responsible for packing, loading, and unloading.
- Convenience: High flexibility in packing timeline, but requires physical effort from the customer.
- Cost: Significantly more affordable than full-service or brokerage-arranged moves. U-Pack’s average cost for a 1-bedroom apartment move across state lines can be as low as $1,500 – $2,500, while a full-service move might start at $2,500 – $4,000+.
Key Differentiators to Consider:
- Transparency of Carrier Information: How quickly and clearly does Unitedwemove.com provide details about the specific carrier that will perform your move? Reputable brokerages will disclose this information well in advance.
- Pricing Structure: Compare how Unitedwemove.com’s quotes binding vs. non-binding, inclusiveness of fees stack up against the all-inclusive pricing of full-service movers or the tiered pricing of container companies.
- Customer Service and Issue Resolution: While Unitedwemove.com states it’s an “advocate,” assessing their actual track record for resolving disputes between clients and carriers is crucial. Look for independent reviews regarding their post-move support.
- Deposit and Cancellation Policies: Compare the flexibility and refundability of deposits and cancellation fees across different service providers. Some full-service movers might have more lenient cancellation terms or lower initial deposits.
- Insurance and Valuation: Understand the basic valuation offered by Unitedwemove.com’s brokered carriers versus the comprehensive insurance options provided by direct movers or that you’d need to purchase separately for DIY moves.
In essence, Unitedwemove.com aims to provide the convenience of finding a long-distance mover without the direct asset ownership. Homehold.org Reviews
This can be a viable option for those who value having an intermediary manage the search, but it requires careful due diligence into the brokerage’s reputation and understanding the terms of the brokered agreement.
Important Islamic Principles for Moving and Contracts
When undertaking significant life events such as moving, especially long-distance, and engaging with service providers like Unitedwemove.com, it’s crucial to align our actions and transactions with Islamic principles.
These principles emphasize fairness, transparency, honesty, and upholding agreements.
While Unitedwemove.com itself is a legitimate moving service, how we engage with it and manage the process should reflect our values.
Fairness and Honesty in Transactions Adl and Sidq
Islam places a high premium on honesty Sidq
and fairness Adl
in all dealings, especially financial ones. Logodesigncanada.ca Reviews
- Transparent Quotes: Ensure the service provider offers a clear, itemized quote. Avoid services that rely on vague estimates or have a history of hidden fees. This aligns with the prohibition of
gharar
excessive uncertainty or deception in contracts. - Accurate Disclosure: As a customer, you should accurately disclose the volume and nature of your belongings. Providing incomplete information to get a lower quote is a form of dishonesty that can lead to disputes later.
- Upholding Agreements: Once a contract is signed, both parties are obliged to fulfill their commitments. The Prophet Muhammad peace be upon him said: “Muslims are bound by their conditions.” Tirmidhi. This means understanding all terms before signing.
Avoiding Ambiguity and Speculation Gharar
Contracts in Islam should be free from excessive ambiguity gharar
that could lead to disputes.
- Binding Contracts: Prefer binding estimates
fixed price contracts
where possible, as they reducegharar
regarding the final cost. If a non-binding estimate is used, ensure there’s a clear understanding of how the final price will be determined and what factors could cause it to change. - Detailed Inventory: A precise inventory of items to be moved helps eliminate ambiguity about the scope of work and potential charges.
- Clear Communication: Ensure all special instructions, timelines, and expectations are communicated clearly and, ideally, in writing.
Due Diligence and Trust Amanah
While we trust in Allah for all matters, we are also enjoined to take all necessary precautions and perform due diligence tawakkul ma'a al-asbab
.
- Research and Verify: Do not rely solely on the company’s self-description. Research independent reviews, check ratings with consumer protection agencies like the Better Business Bureau, and look for any red flags or recurring complaints.
- Statistic: According to the Federal Motor Carrier Safety Administration FMCSA, moving fraud complaints frequently involve issues like bait-and-switch pricing and holding goods hostage until exorbitant fees are paid. Thorough research can mitigate these risks.
- Licensing and Insurance: Verify that the brokerage Unitedwemove.com and the assigned carrier are properly licensed and insured as required by law. This protects your belongings in case of loss or damage.
- Read the Fine Print: Pay close attention to cancellation policies, claims procedures, and any clauses regarding liability for damages.
Justice in Disputes Adl
Should a dispute arise, Islam encourages a just and amicable resolution.
- Documentation: Maintain meticulous records of all communications, quotes, contracts, and any issues that arise. This documentation is crucial evidence.
- Seek Resolution: Attempt to resolve issues directly with the company. If unsuccessful, consider mediation or arbitration as outlined in your contract, or explore consumer protection avenues.
By applying these Islamic principles, a Muslim can navigate the complexities of moving services with integrity, seeking a fair and transparent process that ultimately brings ease and peace of mind.
Frequently Asked Questions
Is Unitedwemove.com a direct moving company or a brokerage?
Based on checking the website, Unitedwemove.com is the online presence for United Express Moving and Storage, which explicitly states it is a “fully licensed and certified long distance household goods brokerage.” This means they connect customers with a network of third-party carriers rather than performing the moves themselves. Flightslogic.com Reviews
How can I get a quote from Unitedwemove.com?
You can get a free moving quote from Unitedwemove.com by calling their toll-free number 1-800-484-1116, filling out an online quote form on their website, or scheduling a virtual appointment.
What services does Unitedwemove.com offer?
Unitedwemove.com, through United Express Moving and Storage, offers long-distance moving, corporate moving, storage services, and packing/unpacking services.
Does Unitedwemove.com handle local moves?
The website specifically highlights “long distance household goods brokerage,” implying their primary focus is on long-distance moves, not local ones.
Is Unitedwemove.com licensed and insured?
Yes, the website states that United Express Moving and Storage is “fully licensed and certified,” and reputable brokerages and their associated carriers are required to be insured.
It’s always advisable to independently verify licensing and insurance details before booking. Enterprisevisionawards.co.uk Reviews
What is the cancellation policy for Unitedwemove.com?
Unitedwemove.com does not operate on a subscription model, so there’s no “subscription” to cancel.
To cancel a scheduled move, you would need to refer to the specific terms and conditions outlined in your signed service agreement or contract with United Express Moving and Storage, which will detail any cancellation fees or deposit refund policies.
Are the quotes from Unitedwemove.com binding estimates?
The website doesn’t explicitly state whether their initial quotes are binding or non-binding.
It’s crucial to clarify this directly with their representative when you receive your quote.
A binding estimate guarantees the price unless additional services are added. Federalmanagement.co.uk Reviews
What factors influence the cost of a move with Unitedwemove.com?
The cost of your move will depend on several factors, including the distance of the move, the volume or weight of your belongings, the type of services requested e.g., packing, storage, accessibility at both locations, and the time of year you are moving.
How does Unitedwemove.com vet its carriers?
The website states they use a “team of carefully vetted carriers.” While they don’t detail the vetting process, it typically involves checking licensing, insurance, safety records, and customer reviews of the moving companies they partner with.
What should I do if there’s an issue with my move booked through Unitedwemove.com?
If you encounter an issue, first refer to your contract for the claims process.
Then, immediately contact United Express Moving and Storage to report the problem, as they position themselves as an “advocate” for their customers.
Document everything with photos and written communication. Repairworld.net.in Reviews
Can I track my shipment with Unitedwemove.com?
The website does not explicitly mention shipment tracking features.
You would need to inquire about this directly with their customer service or the assigned carrier once your move is scheduled.
Does Unitedwemove.com offer storage solutions?
Yes, the website lists “Storage Services” as one of their core offerings, suggesting they can arrange for temporary or long-term storage as part of your moving package.
Are packing materials included in the service?
If you opt for their packing services, the cost of packing materials boxes, tape, bubble wrap would typically be included in that service fee.
If you’re doing your own packing, you would need to provide your own materials. Wordans.nl Reviews
How far in advance should I book my move with Unitedwemove.com?
It’s generally recommended to book long-distance moves as far in advance as possible, especially during peak moving seasons May to August. Booking 4-6 weeks out is a good minimum, and even longer for larger moves or during summer.
What payment methods does Unitedwemove.com accept?
The website does not specify accepted payment methods.
You should inquire about this when you receive your quote, including whether they require a deposit, and what forms of payment are accepted for the final balance.
Does Unitedwemove.com provide moving insurance?
While basic valuation coverage is typically included by carriers, for comprehensive protection against loss or damage, you would likely need to purchase additional moving insurance.
Discuss valuation and insurance options thoroughly with Unitedwemove.com. Printmenow.net Reviews
Are customer testimonials on Unitedwemove.com real?
The website features several positive customer testimonials.
While these are curated by the company, it’s always recommended to cross-reference with independent review platforms like the Better Business Bureau or Google Reviews for a broader perspective.
What alternatives are there to using a moving brokerage like Unitedwemove.com?
Alternatives include hiring a full-service moving company who perform the move directly, using moving container companies like PODS or U-Pack where you pack/load, or renting a truck and doing a DIY move.
What information do I need to provide for an accurate quote?
To get an accurate quote, you’ll need to provide your exact origin and destination addresses, your preferred moving dates, and a comprehensive inventory of all items you plan to move, including furniture, boxes, and specialty items.
Does Unitedwemove.com offer any discounts or promotions?
The website does not visibly advertise specific discounts or promotions.
It’s worth asking their representatives if any current offers are available when you request your quote.
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