Elavon.co.uk Reviews

Based on reviewing Elavon.co.uk, it’s clear the platform focuses on providing payment processing solutions for businesses in the UK, including card machines, online payment gateways, and related services.

While the core service of facilitating transactions for businesses is generally permissible in Islam when dealing with halal goods and services, it’s crucial for businesses to ensure that all their dealings through Elavon, or any payment processor, comply with Islamic principles.

This means avoiding transactions related to haram forbidden goods or services like alcohol, gambling, interest-based financing, or anything that promotes immorality.

The website highlights features like next-day settlement, various card machine options, and fraud protection, which are technical benefits.

However, a significant area of concern for a Muslim business owner would be the underlying financial mechanisms, particularly regarding interest riba in any associated credit facilities or late payment charges, which are strictly forbidden in Islam.

Therefore, while Elavon provides a service that can be used for permissible transactions, businesses must diligently scrutinize their terms and conditions, especially concerning financial products, to ensure full Shariah compliance.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Elavon.co.uk Overview

Elavon.co.uk positions itself as a robust payment processing provider for businesses across various sectors in the United Kingdom.

The platform offers a suite of services designed to enable businesses to accept payments securely and efficiently, whether face-to-face, online, or via recurring billing.

Their offerings include a range of card machines—from compact portable devices like the DX8000 and Tetra Move to fixed terminals such as the Tetra Desk—as well as software-based solutions like Elavon Mobile and higher-end POS systems like Poynt P61 and talech Register.

For online businesses, Elavon provides a payment gateway that supports secure transactions, currency conversion, Pay By Link functionality, and fraud protection, alongside PCI compliance.

The company emphasizes its global reach, serving over 2 million customers in 36 countries, supporting more than 100 currencies, and processing 6.6 billion annual transactions.

Customer testimonials on the site praise their service, reasonable charges, and the seamless integration of their payment systems.

From an Islamic perspective, the fundamental service of facilitating payments for legitimate trade is permissible.

However, the critical caveat lies in the nature of the transactions being processed.

A Muslim business must ensure that the goods or services they are selling are halal permissible and that there are no elements of riba interest, gharar excessive uncertainty, or maysir gambling within their operational framework or Elavon’s terms of service.

For instance, if Elavon’s contracts involve interest-based late fees or if a business uses their services to sell forbidden products, then engaging with such aspects would become impermissible.

Therefore, a thorough due diligence process, specifically focusing on the financial terms and the nature of the business being conducted, is essential for any Muslim entrepreneur considering Elavon.

Elavon.co.uk Features and Offerings

Elavon.co.uk presents a comprehensive array of features designed to cater to diverse business needs, from small sole proprietorships to large enterprises.

Their core offerings revolve around facilitating payment acceptance, ensuring security, and providing robust support.

Card Machines for Face-to-Face Payments

Elavon offers a variety of physical card terminals tailored for in-store and on-the-go transactions.

These machines are highlighted for their convenience and security.

• DX8000: This is described as a compact and portable smart POS with a large touchscreen. It offers connectivity via WiFi or mobile networks, making it suitable for businesses that need to serve customers anywhere within their premises. Monthly fee starts from £18.
• Tetra Move: A secure, wireless payment device designed for mobility around a business. It’s ideal for restaurants, cafes, or retail environments where payments are taken at the table or away from a fixed till. Monthly fee starts from £18.
• Tetra Desk: A fixed card machine positioned for fast, reliable, and secure payments at the till. This is a traditional countertop solution suitable for high-volume retail environments. Monthly fee starts from £15.
• Elavon Mobile: This solution involves a device with no monthly rental fee, only an upfront device cost, allowing businesses to take payments anywhere with a mobile network signal. It’s particularly useful for mobile businesses, market stalls, or delivery services. Upfront device cost of £19.
• Poynt P61: A tablet-style smart terminal featuring dual touchscreens and integrated with talech POS software for business management. This is a more advanced solution for businesses requiring integrated POS functionalities. Monthly fee starts from £40.
• talech Register: A larger 15.6-inch EPOS terminal also featuring dual touchscreens and talech POS software, indicating a comprehensive system for managing sales, inventory, and customer data. Monthly fee starts from £62.

Online Payment Solutions

For businesses operating online, Elavon provides a robust payment gateway designed to ensure secure and seamless e-commerce transactions.

• Payment Gateway: This allows customers to pay directly on a business’s website. It supports various payment methods, aiming to reduce missed sales.
• Currency Conversion: Facilitates international sales by allowing customers to pay in their preferred currency, potentially broadening a business’s customer base.
• Pay By Link: A feature that enables businesses to send secure payment URLs to customers, allowing them to pay conveniently via email or messaging apps, useful for invoicing or phone orders.
• Fraud Protection: Integrated tools and measures to detect and prevent fraudulent transactions, safeguarding both the business and its customers.
• PCI Compliance: Elavon assists businesses in maintaining Payment Card Industry Data Security Standard PCI DSS compliance, crucial for protecting sensitive cardholder data and avoiding penalties.
• Recurring Payments: Supports subscription-based models or installment plans, crucial for businesses with recurring revenue streams.

Support and Security

Elavon emphasizes its commitment to customer support and security measures, vital aspects for any payment processing service.

• 24/7 Support: While the main customer service line operates Monday to Friday, Elavon states that Opayo product support a part of Elavon is available 24 hours a day, 365 days a year, which is critical for businesses operating outside standard hours.
• Next-Day Settlement: A key benefit highlighted is the ability for businesses to receive funds in their bank account the following day, which significantly aids cash flow management.
• PCI Certification: Beyond compliance assistance, Elavon itself is PCI certified, underscoring its commitment to data security.
• Trusted and Reliable Infrastructure: With over two million customers globally and billions of annual transactions, Elavon projects an image of reliability and scale.

These features collectively aim to provide a comprehensive payment ecosystem for UK businesses.

However, as noted, the ultimate permissibility for a Muslim business hinges on ensuring the underlying business activities and any implicit financial terms like interest on late payments or specific contract clauses align with Islamic finance principles.

Elavon.co.uk Pros & Cons

When considering a payment processor like Elavon.co.uk, it’s essential to weigh its advantages and disadvantages, especially from the perspective of a business aiming for ethical and permissible operations.

Pros

Elavon’s long-standing presence and global reach bring several potential benefits to businesses.

• Comprehensive Service Offering: Elavon provides a wide range of payment solutions, including various card machines for in-person transactions and a robust online payment gateway. This flexibility allows businesses to choose services that best fit their operational model, from small mobile vendors to large retail chains.
• Robust Security Measures: The emphasis on PCI compliance, fraud protection, and secure payment URLs Pay By Link is a significant advantage. Businesses can feel more confident that sensitive customer data is protected, reducing the risk of breaches and financial fraud. This aligns with Islamic principles of honesty and safeguarding trust in financial dealings.
• Next-Day Settlement: The promise of next-day settlement is a major positive for cash flow management. Receiving funds quickly allows businesses to reinvest, pay suppliers, and manage expenses more effectively, which is crucial for operational efficiency.
• Global Reach and Multi-Currency Support: With operations in 36 countries and support for over 100 currencies, Elavon can be an excellent choice for businesses looking to expand internationally or cater to a global customer base. This enables broader market access and simplifies international transactions.
• Dedicated Support Channels: While their main customer service has standard hours, the 24/7 Opayo product support is a strong point. Businesses often face technical issues outside of normal working hours, and round-the-clock support can minimize downtime and ensure continuous operations.
• Integration with POS Systems: The availability of higher-end terminals like Poynt P61 and talech Register with integrated POS software streamlines business management beyond just payments, allowing for inventory tracking and sales reporting from a single system.
• Positive Customer Testimonials: The website features several positive testimonials from diverse businesses, highlighting good customer service, reasonable charges, and seamless integration, which can instill confidence in potential users.

Cons

Despite its strengths, there are potential drawbacks and areas that require careful scrutiny, particularly from an Islamic finance perspective.

• Potential for Riba Interest: While the website doesn’t explicitly detail interest charges on its main pages, any financial service provider might have terms related to late payments, overdrafts, or specific financing options that involve interest riba. For a Muslim business, it is imperative to thoroughly review all contract terms, including the fine print, to ensure no interest-based charges are incurred, as riba is strictly forbidden in Islam. This is the most critical point for a Muslim entrepreneur. If a contract contains interest clauses that cannot be avoided, that specific service would be impermissible.
• Pricing Structure Opacity: While some card machine prices are listed as “from £XX monthly,” the exact pricing bundles or transaction fees are not immediately clear on the homepage, requiring a direct quote. This lack of transparent upfront pricing can make it challenging for businesses to compare costs effectively without engaging sales.
• Contractual Commitments: Payment processors often require long-term contracts, which can be difficult to exit if a business’s needs change or if they find a more suitable provider. The website doesn’t specify contract lengths, which is an important consideration.
• Cancellation Procedures: The complexity of cancelling a subscription or services might be a concern. Without clear information on cancellation policies, businesses might face hurdles if they need to terminate their agreement.
• Dependence on Third-Party Software: While integrations with talech POS are a pro, reliance on third-party software means potential dependencies and compatibility issues if a business uses other systems.
• Suitability for Smallest Businesses: While “Elavon Mobile” has a low upfront cost, the monthly fees for other machines might still be significant for very small or micro-businesses with low transaction volumes, potentially making it less cost-effective compared to simpler, pay-as-you-go options.
• Customer Service Limitations: While Opayo support is 24/7, the main customer service line is limited to business hours 8 am to 6 pm, Monday to Friday. This could be an issue for businesses needing immediate assistance outside these hours for non-Opayo related queries.

In summary, while Elavon offers robust and secure payment solutions, the key challenge for a Muslim business lies in meticulously vetting the contractual terms to ensure absolute compliance with Islamic financial principles, particularly regarding the avoidance of interest riba. If any aspect of their service involves riba, it would be a significant deterrent.

Elavon.co.uk Pricing

Understanding the pricing structure of a payment processor like Elavon.co.uk is crucial for any business, especially when managing finances in accordance with Islamic principles.

While Elavon’s homepage provides some indicative pricing for their card machines, a complete and transparent breakdown of all costs, including transaction fees, monthly service charges, and any hidden fees, requires direct engagement with their sales team.

Stated Monthly Fees for Card Machines

The website openly lists “from” monthly fees for some of its popular card machines:

• DX8000: From £18 monthly
• Tetra Move: From £18 monthly
• Tetra Desk: From £15 monthly
• Poynt P61: From £40 monthly
• talech Register: From £62 monthly

It’s important to note the “From” qualifier, which suggests that actual monthly fees can vary based on factors like contract length, transaction volume, and specific features chosen.

Upfront Costs

• Elavon Mobile: This solution stands out with “No monthly rental fee just £19 upfront device cost.” This makes it an attractive option for businesses with lower transaction volumes or those needing extreme flexibility, such as mobile vendors or pop-up shops.

Transaction Fees

The website mentions a special offer with a “pay from 0.35%” rate.

This percentage typically refers to the interchange fee and scheme fees, which are part of the overall transaction cost.

However, a comprehensive pricing structure for all types of transactions e.g., online, in-person, debit, credit, international is not publicly detailed. Businesses should expect:

• Percentage-based fees: A small percentage of each transaction value.
• Per-transaction fees: A fixed small charge for each transaction, sometimes in addition to the percentage fee.
• Authorization fees: A fee for each attempt to authorize a transaction.
• Batch fees: A small fee charged for settling a batch of transactions at the end of the day.

Other Potential Costs

Businesses should also inquire about:

• Setup fees: One-time fees for account setup or terminal activation.
• PCI compliance fees: Annual fees related to maintaining PCI DSS compliance.
• Chargeback fees: Penalties incurred when a customer disputes a transaction.
• Minimum monthly service fees: Some providers charge a minimum fee if transaction volumes fall below a certain threshold.
• Early termination fees: Fees for breaking a contract before its agreed-upon term.
• Dormancy fees: Fees for inactive accounts.

Shariah Compliance in Pricing

From an Islamic finance perspective, the source of income and expenses is paramount. While the basic fees for processing transactions are permissible as they represent a service charge, any element of riba interest must be identified and avoided. This is particularly relevant when:

• Late Payment Penalties: If Elavon charges interest on late payments for their services, this would be a direct form of riba and thus forbidden.
• Financing Options: If Elavon or its partners offer financing or credit facilities that involve interest, a Muslim business should not engage with them.
• Deceptive Pricing: Any pricing structure that involves excessive uncertainty gharar or hidden charges that could lead to dispute without clear prior agreement would be discouraged.

Recommendation for Muslim Businesses:

It is absolutely essential to request a full, transparent breakdown of all fees and charges from Elavon. This should include:

1. All monthly fees: For terminals, gateways, and any other services.
2. All transaction fees: For credit cards, debit cards, international cards, and online payments.
3. Any setup, annual, or one-off fees.
4. Clear terms regarding late payments and any associated penalties.
5. Details on contract length and early termination fees.

Only after thoroughly understanding and ensuring that no element of interest riba or excessive uncertainty gharar is present in the pricing structure or terms of service can a Muslim business proceed with confidence.

If interest-based charges are unavoidable, then exploring alternatives becomes necessary.

Elavon.co.uk Alternatives

For businesses operating in the UK, especially those committed to ethical and Shariah-compliant practices, exploring alternatives to Elavon.co.uk is a prudent step.

Key Considerations for Alternatives:

When looking for alternatives, a Muslim business should prioritize:

1. Clear, Interest-Free Pricing: Absolute transparency on all fees, ensuring no hidden interest riba charges for late payments, financing, or other services.
2. Flexible Contracts: Shorter contract terms or pay-as-you-go models to avoid long-term commitments that might become problematic.
3. Halal Business Compatibility: The provider’s policies and infrastructure should not implicitly support or facilitate haram transactions through their broader ecosystem.
4. Reputation for Customer Service: Responsive and effective support is crucial.
5. Integration Capabilities: How well the service integrates with existing business software e.g., e-commerce platforms, accounting software.

Major UK Payment Processing Alternatives:

Here are some prominent alternatives in the UK market, each with its own focus:

1. Stripe:
   • Focus: Primarily known for online payment processing, particularly for e-commerce businesses and developers due to its robust APIs.
   • Pros: Highly flexible, extensive API documentation, supports a wide range of payment methods, competitive transparent pricing pay-as-you-go model with a flat fee + percentage per transaction, no long contracts. They also offer Stripe Terminal for in-person payments.
   • Cons: Can be more complex to set up for non-technical users, customer service is primarily online.
   • Shariah Consideration: Generally considered suitable for processing transactions for halal goods/services as their core model is transactional. However, businesses must review any specific loan or credit offerings they might extend.
2. Square:
   • Focus: Popular among small businesses, especially for in-person sales, but also offers online store capabilities. Known for its ease of use and integrated hardware.
   • Pros: User-friendly, free POS software, affordable card readers, clear flat-rate pricing per transaction no monthly fees for basic service, quick setup. Offers inventory management, invoicing, and loyalty programs.
   • Cons: Transaction fees might be higher for very large volumes compared to custom enterprise rates, limited international presence compared to some competitors.
   • Shariah Consideration: Similar to Stripe, their core offering is transactional, which is generally permissible. Any loan products or cash advances offered by Square Capital would need to be avoided due to interest.
3. PayPal Zettle formerly iZettle:
   • Focus: Acquired by PayPal, Zettle offers card readers for in-person payments and integrates with PayPal’s online payment gateway.
   • Pros: Easy to use, no fixed contracts, transparent per-transaction fees, good for mobile businesses and pop-up shops, integrates with PayPal.
   • Cons: Might have higher per-transaction fees for some business types, customer service can be varied.
   • Shariah Consideration: As with others, the core transactional service is permissible. Any credit or loan products through PayPal should be avoided if interest-based.
4. Worldpay:
   • Focus: A major global payment processor, catering to businesses of all sizes, from SMEs to large corporations, with a wide range of online and in-store solutions.
   • Pros: Extensive feature set, robust security, high processing volumes, dedicated account management for larger clients.
   • Cons: Can be more expensive, less transparent pricing often requires a custom quote, long contract terms are common, setup can be complex for small businesses.
   • Shariah Consideration: Due to its broad offerings and often tailored contracts, meticulous review for interest clauses riba and any non-permissible features is absolutely necessary.
5. SumUp:
   • Focus: Designed for small businesses and individuals needing a simple, low-cost way to accept card payments.
   • Pros: Very affordable card readers one-time purchase, no monthly fees, low per-transaction fees, simple app-based interface.
   • Cons: Limited advanced features compared to larger providers, primarily for in-person payments, less suitable for high-volume online businesses.
   • Shariah Consideration: Generally permissible for processing halal transactions due to its straightforward, transactional fee model.

Islamic Finance-Focused Solutions:

While dedicated Islamic payment processors are less common in the general market, some fintechs are emerging or can be sought out, or businesses might opt for a bank that explicitly offers Shariah-compliant business accounts and services, which might integrate with payment processors carefully vetted for riba.

For instance, some UK challenger banks offer business accounts that avoid interest.

The key is to look for providers that explicitly state their commitment to avoiding interest in all their product offerings.

Ultimately, the choice of an alternative will depend on the business’s specific volume, type of sales online/in-person, budget, and most importantly, its unwavering commitment to ensuring every aspect of its financial operations is Shariah-compliant.

This often means more direct inquiries and careful scrutiny of terms and conditions than might be typical for conventional businesses.

How to Cancel Elavon.co.uk Subscription

Cancelling a subscription or service with a payment processor like Elavon.co.uk typically involves a formal process, and it’s crucial for businesses to understand the steps and potential implications, especially regarding contractual obligations.

While the Elavon.co.uk website doesn’t offer a direct “cancel subscription” button or a readily available cancellation policy document on its main public pages, the standard procedure for such business-to-business services usually involves direct communication with their customer service or dedicated account managers.

General Steps to Cancel Elavon.co.uk Service:

1. Review Your Contract:

   • Critical First Step: Before initiating any cancellation, meticulously review your signed contract with Elavon. This document will outline the specific terms and conditions related to cancellation, including:
     • Notice Period: The minimum amount of notice required e.g., 30, 60, or 90 days before termination.
     • Contract Length: The initial term of your agreement e.g., 12, 24, 36 months.
     • Early Termination Fees ETFs: Penalties for cancelling before the end of your contract term. These can be significant and are often a key reason for disputes. From an Islamic perspective, pre-agreed and reasonable penalties for breach of contract, without any element of riba interest, might be permissible if clearly stipulated and understood upfront. However, interest-based penalties are strictly forbidden.
     • Equipment Return: Procedures for returning any leased card machines or equipment.
     • Outstanding Fees: Any remaining fees or charges that will be due upon cancellation.

2. Contact Elavon Customer Service:

   • The primary method to initiate cancellation will be through their official customer service channels.
   • Phone: Call their customer service line: 0345 850 0195 8 am to 6 pm, Monday to Friday, as stated on their website. Be prepared for potential wait times.
   • Online Support Request: The website also provides an option to “Start your support request online.” This might lead to a form or a portal where you can formally submit your cancellation request.

3. Prepare Information Before Contacting:

   • Have your merchant ID MID, account number, and any other relevant account details ready.
   • Be prepared to state your clear intention to cancel the service.
   • Note down the date and time of your call, the name of the representative you speak with, and a summary of the conversation. If communicating online, save all correspondence.

4. Submit a Written Request:

   • Even if you initiate cancellation by phone, it is highly recommended to follow up with a written cancellation request. This provides a clear paper trail.
   • Send an email if an official email for cancellations is provided or a formal letter to their registered address which you can typically find in your contract or on their official corporate pages.
   • Clearly state your account details, the effective date of cancellation adhering to your contract’s notice period, and request a written confirmation of cancellation.

5. Return Equipment if applicable:

   • If you leased any card machines or other hardware from Elavon, inquire about the exact return procedure. Failure to return equipment properly can result in additional charges.

6. Monitor Your Account:

   • After cancellation, continue to monitor your bank statements for a few billing cycles to ensure no further charges are applied.

Shariah Considerations for Cancellation:

• Avoidance of Riba in Penalties: If the contract specifies early termination fees, carefully ascertain whether these fees include an element of interest riba. If they do, a Muslim business should try to negotiate a settlement that removes the interest component, if possible. If unavoidable and purely a penalty for breaking a contract not tied to time value of money/interest, it might be permissible, but this requires careful scholarly consultation.
• Fulfilment of Obligations: Islam emphasizes fulfilling contracts 'Uqud. If a business has entered into a contract, it should strive to fulfill its terms. If cancellation is necessary, it should be done in accordance with the agreed-upon clauses, as long as those clauses themselves are not forbidden e.g., free from riba.
• Transparency and Honesty: Maintain clear and honest communication throughout the cancellation process.

Cancelling a B2B service can sometimes be complex, requiring persistence and careful adherence to contractual terms.

Proactive review of the contract before signing is always the best defense against unforeseen complications and non-Shariah-compliant terms.

Elavon.co.uk vs. Competitors

When evaluating Elavon.co.uk against its competitors in the UK payment processing market, several factors come into play, including pricing, features, customer support, contract terms, and specific business suitability.

For a Muslim business, the ultimate differentiator remains the ability to operate without engaging in forbidden haram practices, particularly concerning interest riba or dealings with impermissible goods/services.

Elavon.co.uk’s Standing:

• Strengths: Elavon is a large, established player with a global footprint over 2 million customers globally. This often translates to robust infrastructure, high security standards PCI compliance, and reliability for processing significant transaction volumes. Their offerings are comprehensive, covering both in-person and online payments with various hardware options. The next-day settlement is a strong competitive advantage for cash flow.
• Weaknesses: Pricing can be less transparent upfront, often requiring a direct quote, which might indicate tailored and potentially higher rates for smaller businesses. Contracts can be longer, and the presence of interest riba in any late fees or financial products remains a critical concern that demands thorough vetting from a Shariah perspective.

Key Competitors and Their Differentiating Factors:

*   Target Audience: Favored by tech-savvy businesses, e-commerce platforms, and startups.
*   Differentiators: Developer-friendly APIs, highly flexible integration options, transparent pay-as-you-go pricing flat percentage + fixed fee per transaction, and no long-term contracts. This transparency and flexibility are often attractive.
*   Comparison to Elavon: Stripe generally offers more modern online payment infrastructure and flexibility without long commitments, appealing to digitally native businesses. Elavon might be perceived as more traditional and potentially better suited for larger, established retail environments needing dedicated account management.
*   Shariah Angle: Easier to verify for riba as their core model is transactional. Any loan products would need to be avoided.

*   Target Audience: Small businesses, pop-up shops, and mobile vendors.
*   Differentiators: Extremely user-friendly hardware and software, simple flat-rate pricing, free POS software, and quick setup. It's a complete ecosystem with inventory, invoicing, and customer management.
*   Comparison to Elavon: Square is typically much simpler and more accessible for very small businesses with lower volumes, often requiring less upfront investment and no monthly fees for basic services. Elavon's offerings might be more feature-rich for larger operations but come with higher fixed costs.
*   Shariah Angle: Like Stripe, largely permissible for transactions. Interest-based cash advances should be avoided.

3. Worldpay:

   • Target Audience: Broad, from SMEs to large enterprises, often with a significant physical retail presence.
   • Differentiators: Similar breadth of service to Elavon, often highly customizable solutions, and strong for high-volume processing.
   • Comparison to Elavon: Both are major players. Worldpay sometimes offers more aggressive custom pricing for very large clients but can be more complex and less transparent for smaller ones. Contract terms and pricing structures should be scrutinized similar to Elavon.
   • Shariah Angle: Requires the same rigorous contract review for riba as Elavon, given their traditional B2B finance model.

4. PayPal Zettle / SumUp:

   • Target Audience: Very small businesses, freelancers, and mobile tradespeople.
   • Differentiators: Low upfront cost for hardware, no monthly fees, and very simple per-transaction pricing. Ideal for occasional use.
   • Comparison to Elavon: These are much leaner, entry-level solutions compared to Elavon’s more robust and integrated systems. They focus on simplicity over advanced features and might not be suitable for businesses needing comprehensive online gateways or complex POS integrations.
   • Shariah Angle: Generally straightforward and permissible for transactional processing.

Summary of Competitive Landscape:

• For Online-First Businesses: Stripe is often preferred for its flexibility and developer tools.
• For Small In-Person Businesses: Square, PayPal Zettle, and SumUp offer accessible, low-cost solutions.
• For Established Retail/Omnichannel: Elavon and Worldpay compete for larger, more established businesses that require a full suite of services, including dedicated hardware, comprehensive online gateways, and personalized account management.

The Islamic imperative remains constant: Regardless of the competitor, a Muslim business must prioritize clarity on all financial terms, ensuring that no element of interest riba or other forbidden practices is present in the service agreement, pricing, or the nature of the transactions being processed. Businesses should leverage the transparency of competitors like Stripe or Square, or demand full disclosure from traditional players like Elavon and Worldpay, to ensure Shariah compliance.

Frequently Asked Questions

What is Elavon.co.uk?

Elavon.co.uk is the UK arm of Elavon, a global payment processing company that provides solutions for businesses to accept various forms of payments, including credit and debit cards, both in-person via card machines and online via payment gateways.

What types of payment solutions does Elavon.co.uk offer?

Elavon.co.uk offers a range of solutions including various card machines for face-to-face payments like DX8000, Tetra Move, Tetra Desk, Elavon Mobile, online payment gateways, Pay By Link functionality, recurring payments, and integrated POS systems like Poynt P61 and talech Register.

Does Elavon.co.uk offer next-day settlement?

Yes, Elavon.co.uk highlights next-day settlement as a key feature, allowing businesses to receive funds in their bank account the following business day.

Is Elavon.co.uk PCI compliant?

Yes, Elavon.co.uk emphasizes its commitment to security and PCI DSS compliance, assisting businesses in protecting sensitive cardholder data.

How do Elavon.co.uk’s card machine prices compare?

Elavon.co.uk lists starting monthly fees for its card machines, such as from £15 for Tetra Desk and from £18 for DX8000 and Tetra Move. Revelationaudio.co.uk Reviews

The Elavon Mobile device has a one-time upfront cost of £19 with no monthly rental.

Can I accept online payments with Elavon.co.uk?

Yes, Elavon.co.uk provides a payment gateway that enables businesses to accept online payments securely on their website, via Pay By Link, or through recurring billing.

What kind of customer support does Elavon.co.uk provide?

Elavon.co.uk offers customer service from 8 am to 6 pm, Monday to Friday, and 24/7/365 support for Opayo product queries Opayo is part of Elavon.

What are the benefits of using Elavon.co.uk for my business?

Benefits include a wide range of hardware and online solutions, robust security features, next-day settlement, multi-currency support, and dedicated customer support.

Are there any upfront costs for Elavon.co.uk services?

For some devices like Elavon Mobile, there is an upfront device cost. Pandabuy.com Reviews

For other services, specific setup fees might apply, which would be detailed in a custom quote.

Does Elavon.co.uk support international payments?

Yes, Elavon.co.uk operates in 36 countries and supports over 100 currencies, facilitating international transactions for businesses.

How do I get a quote for Elavon.co.uk’s services?

You can get a quote by contacting their sales team directly via phone 0800 028 1662 or by submitting an online request through their website.

Does Elavon.co.uk integrate with POS systems?

Yes, Elavon offers smart terminals like Poynt P61 and talech Register which integrate with talech POS software for comprehensive business management.

Can Elavon.co.uk help with fraud protection?

Yes, Elavon.co.uk includes fraud protection features within its payment gateway services to help businesses safeguard against fraudulent transactions. Wehit.in Reviews

How many customers does Elavon serve globally?

Elavon states it serves over 2 million customers globally and processes 6.6 billion annual transactions.

What is Pay By Link from Elavon.co.uk?

Pay By Link is a feature from Elavon.co.uk that allows businesses to generate secure payment URLs to send to customers, enabling them to pay conveniently via email or messaging.

Can I set up recurring payments with Elavon.co.uk?

Yes, Elavon.co.uk supports recurring payments for subscription models or installment plans, which is useful for businesses with regular billing cycles.

What is the difference between Tetra Move and Tetra Desk?

Tetra Move is a portable, wireless card machine designed for payments anywhere around the business, while Tetra Desk is a fixed card machine for fast, secure payments at the till or counter.

Is Elavon.co.uk suitable for small businesses?

Yes, Elavon.co.uk offers solutions ranging from the low-cost Elavon Mobile for smaller businesses to more advanced POS systems for larger enterprises, catering to a broad spectrum of business sizes. Dwwindows.co.uk Reviews

What is the minimum transaction fee mentioned by Elavon.co.uk?

Elavon.co.uk mentions a special offer allowing businesses to “pay from 0.35%” for transactions with certain portable payment terminals, but full transaction fee details require a custom quote.

How can I learn more about Elavon.co.uk’s corporate solutions?

You can find more information about Elavon.co.uk’s corporate solutions for specific industries like hospitality, retail, education, transport, airlines, and stadiums on their website under the “Corporate solutions” section.

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