Based on checking the website, Fixpart.nl appears to be a legitimate online platform specializing in spare parts, maintenance products, and accessories for a wide range of household appliances.

The site claims to offer over 15,000,000 parts, with a strong emphasis on sustainability and encouraging consumers to repair their own devices rather than replacing them.

This focus on repair aligns well with principles of resourcefulness and minimizing waste, which are admirable from an ethical standpoint.

Their high customer review score 9.1 based on 82,554 reviews suggests a generally positive user experience regarding product availability and delivery.

Fixpart.nl positions itself as a comprehensive resource for anyone looking to extend the life of their appliances, from washing machines and refrigerators to coffee makers and vacuum cleaners.

The platform’s clear navigation, extensive product catalog by appliance type and brand, and dedicated customer service options aim to simplify the repair process for the average consumer.

They also highlight their commitment to environmental responsibility through collaborations with organizations like Natuur & Milieu, Repair Café, and TreesForAll, indicating a business model that seeks to benefit both its customers and the planet.

This approach not only provides a practical solution for appliance maintenance but also contributes to a more sustainable consumption pattern, which is always a commendable endeavor.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Fixpart.nl Review & First Look

Upon an initial review, Fixpart.nl presents itself as a robust e-commerce platform dedicated to appliance repair parts. The website’s design is clean and intuitive, making it easy for users to navigate and search for specific items. The immediate prominence of their vast inventory—“15.000.000+ onderdelen leverbaar” 15,000,000+ parts available—is a significant draw for anyone needing a niche component.

User Interface: The layout prioritizes search functionality, with clear sections to “Kies je apparaat” Choose your appliance and “Kies je merk” Choose your brand, streamlining the process of finding the right part.
Key Information Accessibility: Critical details like their high customer rating 9.1 out of 82,554 reviews and express delivery promise “Vandaag besteld morgen in huis*” are prominently displayed, building immediate trust.
Sustainability Focus: The consistent mention of “duurzaamheid” sustainability and partnerships with environmental organizations like Natuur & Milieu and TreesForAll underscores a commitment beyond just sales, appealing to environmentally conscious consumers. This aligns with Islamic principles of responsible stewardship of the earth.
Customer Support: Direct links to “Klantenservice” Customer Service, “Typenummer vinden?” Find type number?, and “Productaanvraag” Product request indicate a strong support system for users who might need assistance.

Initial Impressions on Product Range and Availability

Fixpart.nl boasts an impressive depth and breadth of inventory, catering to a wide array of appliances and brands.

Appliance Categories: From everyday kitchen appliances like “Koelkast” Refrigerator and “Koffiezetapparaat” Coffee Maker to laundry essentials like “Wasmachine” Washing Machine and “Wasdroger” Dryer, their coverage is extensive.
Brand Diversity: They claim to support both “bekende en minder bekende merken” well-known and lesser-known brands, including prominent names like Bosch, Braun, Dyson, Siemens, and Whirlpool. This wide net is crucial for users seeking parts for older or less common models.
Part Types: The product categories span from “Afdichting” Seal and “Afstandsbediening” Remote Control to “Motor” and “Pomp,” covering the intricate components required for complex repairs.
Original vs. Aftermarket: They offer a mix of “originele producten” original products, “OEM” Original Equipment Manufacturer, and “aftermarket products,” providing options based on customer preference and budget, while assuring “beste kwaliteit” best quality for all. This flexibility is a big plus for consumers.

Ease of Navigation and Search Functionality

The website’s structure is designed for efficiency, guiding users through a logical search process.

Step-by-Step Selection: The prominent “Wat wil je repareren?” What do you want to repair? section, followed by “Kies je apparaat,” “Kies je merk,” and “Kies je typenummer,” creates a clear, guided path.
Typenummer Type Number Assistance: Recognizing that finding the type number can be a challenge, Fixpart.nl provides dedicated assistance, including a “Typenummer vinden?” link and the option to send a photo of the type plate. This foresight significantly enhances user experience.
Product Categories: Beyond specific appliance searches, users can browse by “Productcategorieën” Product Categories like “Filter” or “Scharnier” Hinge, offering an alternative search method for those who know the part type they need.

Fixpart.nl Pros & Cons

Every service has its strengths and areas for improvement.

Fixpart.nl, based on its website presentation and customer feedback indicators, offers significant advantages for consumers looking to repair appliances. Tauruslogistics.co.nz Reviews

Pros

Fixpart.nl brings several compelling benefits to the table, primarily centered around its extensive inventory, customer convenience, and ethical commitments.

Vast Inventory: With over 15 million parts available, Fixpart.nl is a comprehensive one-stop-shop. This huge selection dramatically increases the chances of finding the specific part needed for almost any appliance, old or new, common or obscure. This reduces the frustration of searching across multiple sites.
- Data Point: The sheer volume suggests a robust supply chain and a deep understanding of the spare parts market.
High Customer Satisfaction: An average rating of 9.1 out of 82,554 reviews is exceptionally strong. This indicates a high level of trust and positive experiences among a very large user base. Factors contributing to this likely include:
- Accurate product descriptions.
- Efficient order processing.
- Effective customer support.
- Reliable delivery.
Fast Delivery: The promise of “Vandaag besteld morgen in huis” Ordered today, delivered tomorrow for most products is a major advantage, especially for urgent repairs. This minimizes downtime for essential household appliances.
Commitment to Sustainability: Fixpart.nl actively promotes a “repair, don’t replace” philosophy, aligning with environmental responsibility. Their partnerships with Natuur & Milieu, Repair Café, and TreesForAll demonstrate a tangible commitment to reducing waste and promoting a circular economy. They even track trees planted: “FixPart heeft inmiddels al 772 bomen geplant” FixPart has already planted 772 trees. This is an admirable ethical stance, encouraging mindfulness and resourcefulness.
User-Friendly Website: The site is well-organized, intuitive, and offers multiple ways to search for parts by appliance, brand, type number, or product category. The “Typenummer vinden?” Find type number? assistance is particularly helpful, addressing a common pain point for DIY repairers.
Comprehensive Customer Support: The availability of customer service via phone, email, and a product request form ensures users can get help when needed, from finding a part to troubleshooting an issue.
Quality Assurance: By offering original, OEM, and high-quality aftermarket parts, Fixpart.nl provides options while assuring reliability, which is crucial for appliance longevity.

Cons

While Fixpart.nl excels in many areas, potential considerations for users might include:

Language Barrier: The primary language of the website is Dutch. While easily translatable with browser tools, this might be a minor hurdle for non-Dutch speaking international customers.
Dependency on Type Number: While the website assists in finding the type number, the accuracy of finding the correct part heavily relies on the user providing the precise model/type number. Errors here could lead to ordering the wrong part and subsequent return processes.
Shipping Costs for International Orders: While not explicitly detailed on the homepage, international shipping costs and delivery times could be a factor for customers outside of the Netherlands. The “tomorrow in house” promise is specifically for orders within the Netherlands.
Complexity for Non-Tech Savvy Users: While repairing appliances can save money, it still requires a certain level of technical aptitude. The website provides advice, but ultimately, the user is responsible for the repair itself. This isn’t a direct con of the website but a consideration for the type of service it offers.
Return Policy Specifics: While a return policy is likely in place, the details e.g., restocking fees, return window for opened parts are not prominently featured on the homepage and would require deeper investigation into their terms and conditions.

Fixpart.nl Alternatives

While Fixpart.nl offers a compelling proposition for appliance parts, the market for spare parts is diverse.

Exploring alternatives can help consumers make informed decisions based on specific needs, location, or brand preference.

Direct Competitors

These platforms often mirror Fixpart.nl’s model, offering a wide range of parts for various appliances. Lindy.ai Reviews

Ersatzteile-Shop.de Germany: A prominent German equivalent, offering a comprehensive range of spare parts for home appliances, electronics, and garden tools. They also emphasize quick delivery and customer support. Their strength lies in a strong presence within the German-speaking market, potentially offering better localized support for customers in that region.
- Similarities: Large inventory, focus on various appliance categories.
- Differences: Geared more towards the German market, different shipping logistics.
Parts.eu Europe-wide: This platform aims to be a European leader in spare parts, offering a vast catalog and often targeting both B2C and B2B customers. They might have a slightly broader European logistical network.
- Similarities: Wide product range, focus on appliance parts.
- Differences: Broader European focus could mean different shipping rates and times depending on the specific country.
eSpares.co.uk UK: A leading UK-based retailer for appliance spare parts, eSpares is known for its extensive range, helpful repair videos, and strong customer service. Their focus is primarily on the UK market, which can translate to faster, cheaper shipping within the UK.
- Similarities: Comprehensive inventory, emphasis on DIY repair.
- Differences: Primarily UK-focused, potentially more relevant for customers in that region.

Manufacturer-Specific Parts Stores

For those seeking absolute certainty regarding part compatibility and genuine components, going directly to the appliance manufacturer’s official parts store is an option.

Pros: Guaranteed original parts, direct manufacturer warranty, often access to manufacturer-specific technical support.
Cons: Limited to a single brand, prices can be higher, inventory might be smaller for older models, and not all manufacturers sell directly to consumers for all parts.
Examples:
- Bosch Home Appliances Parts: Official site for Bosch appliance parts.
- Whirlpool Parts: Official site for Whirlpool and affiliated brands.
- Dyson Parts: Direct source for Dyson vacuum and fan components.

General E-commerce Marketplaces

Large online marketplaces can also be sources for appliance parts, though quality and authenticity can vary.

Amazon: Offers a vast selection of third-party sellers for appliance parts. It’s crucial to check seller ratings, product reviews, and ensure compatibility before purchasing.
- Pros: Competitive pricing, fast shipping especially with Prime, wide range of sellers.
- Cons: Risk of counterfeit or low-quality parts from unverified sellers, difficulty in verifying part authenticity.
eBay: Similar to Amazon, eBay hosts numerous sellers offering new, used, and refurbished appliance parts. It can be a good source for rare or discontinued components.
- Pros: Can find rare parts, potentially lower prices.
- Cons: Variable quality, buyer beware with individual sellers, no centralized quality control.

Local Repair Shops and Distributors

For immediate needs or assistance with identification, local options can be invaluable.

Local Appliance Repair Shops: Many local shops stock common parts or can order them for you. They can also offer expert advice or even handle the repair if you’re uncomfortable doing it yourself.
- Pros: Expert advice, immediate availability for some parts, support local businesses.
- Cons: Higher prices, limited inventory, may not stock parts for all brands/models.
Specialized Electronics/Appliance Distributors: Some cities have distributors that cater to repair professionals but also sell to the public.
- Pros: Deep technical knowledge, professional-grade parts.
- Cons: May require professional accounts or higher minimum orders, less consumer-friendly interface.

When considering alternatives, factors like part availability, shipping speed, price, and the level of customer support should be weighed. Vitalgym.co Reviews

For most users, platforms like Fixpart.nl offer the best balance of selection, convenience, and value for money.

Fixpart.nl Pricing

Fixpart.nl’s pricing strategy focuses on offering a wide range of parts, including original, OEM, and aftermarket options, which inherently provides a spectrum of price points to cater to different customer budgets.

While specific prices for individual parts are not listed on the homepage, the business model suggests competitive pricing given the high volume of sales and positive customer reviews.

Variable Pricing based on Part Type: The cost of a part will naturally depend on its complexity, the appliance it belongs to, and whether it’s an original manufacturer part or a high-quality aftermarket alternative. For instance, a refrigerator door shelf like the “Deurvak 00743239” listed in their popular products would typically be far less expensive than a washing machine’s circulation motor “Circulatiemotor 00651956”.
Value Proposition: The core value proposition of Fixpart.nl, beyond just providing the part, is enabling customers to save money by repairing their appliances instead of replacing them. This indirectly frames their pricing as a cost-effective solution, regardless of the individual part price. For example, a new washing machine can cost hundreds of euros, while a replacement part might be a fraction of that, extending the life of the appliance significantly.
Shipping Costs: While the website highlights “Vandaag besteld morgen in huis*” Ordered today, delivered tomorrow*, implying efficiency, the specific shipping costs would be calculated at checkout based on the delivery address and order size. For customers in the Netherlands, this expedited service is likely part of their standard offering, potentially with a minimal or free shipping threshold. For international customers, shipping fees would be an additional cost factor to consider.
No Hidden Fees Implied: A reputable online store like Fixpart.nl, with such high customer satisfaction, would be expected to have transparent pricing, meaning the price shown for a part once selected and added to the cart is the price you pay, plus any applicable taxes and shipping. There’s no indication on the homepage of subscription fees or membership requirements to access their catalog.
Comparison with New Appliance Cost: The implicit pricing strategy encourages a direct comparison with the cost of purchasing a new appliance. A repair, even with the cost of the part and potential tools, is almost always more economical than a full replacement. This aligns with financial prudence and responsible spending.

Price Range Examples Illustrative, not actual Fixpart.nl prices:

To give a sense of the potential cost savings:

Small Components e.g., Door Gaskets, Knobs: Typically range from €5 to €30. These are often wear-and-tear items that are relatively inexpensive to replace.
Medium Components e.g., Filters, Belts, Shelves: Can range from €20 to €80. These are common replacement parts for various appliances.
Larger/Complex Components e.g., Motors, Pumps, Control Boards: Can range from €50 to €300+. These are more significant investments but still a fraction of the cost of a new appliance.

The pricing structure at Fixpart.nl appears to be designed to facilitate widespread access to appliance repairs, making it a financially sensible choice for many households and contributing to a more sustainable consumption model. Valeremilano.co.uk Reviews

How to Cancel Fixpart.nl Subscription / Free Trial

Based on the information available on the Fixpart.nl homepage, there is no indication of a subscription service or a free trial offering. The website operates as a standard e-commerce platform where customers purchase individual parts, maintenance products, or accessories as needed.

One-Time Purchases: Users browse the extensive catalog, add desired items to their shopping cart, and complete a one-time purchase transaction. There are no recurring billing cycles or membership fees mentioned.
No Account Required for Purchase Likely: While there’s an “Inloggen” Login option, which suggests users can create an account for easier reordering and order tracking, it’s typical for such sites to allow guest checkouts. Creating an account is usually optional for convenience, not a prerequisite involving a subscription.
Focus on Product Sales: The entire structure of the website, from its product categories to its emphasis on delivery and customer reviews, points to a direct sales model for physical appliance parts.

Therefore, for Fixpart.nl, there is no “subscription” to cancel in the traditional sense, nor is there a “free trial” to terminate.

What to Do If You’ve Made an Order You Wish to Change or Return

If a user has placed an order and wishes to change or cancel it before shipment, or needs to return a received item, the process would fall under their general customer service and return policy.

Pre-Shipment Cancellation: If an order has just been placed and not yet shipped, it’s advisable to contact Fixpart.nl customer service immediately. They likely have a window during which an order can be cancelled or modified before it enters the shipping process. The contact information provided on the site includes customer service options.
- Action: Reach out via their contact form, email, or phone as quickly as possible.
Post-Receipt Returns/Exchanges: If the part has been received and is incorrect, damaged, or no longer needed, the user would need to initiate a return process.
- Standard Return Procedures: Most e-commerce sites like Fixpart.nl have a clear return policy often found in the “Algemene Voorwaarden” – General Terms and Conditions, or a dedicated “Retourneren” – Returns page. This typically involves:
  - Notifying customer service within a specified return window e.g., 14 or 30 days.
  - Ensuring the product is in its original condition and packaging.
  - Following instructions for return shipping.
- Common reasons for returns in this category:
  - Ordered the wrong part by mistake often due to incorrect type number.
  - Part arrived damaged.
  - Part was not compatible, despite careful checking.
  - Repair attempt was unsuccessful, and the part is no longer needed.

In summary, Fixpart.nl functions purely as a transactional e-commerce store for appliance parts.

Customers make one-time purchases, and any desire to “cancel” would pertain to a specific order, not an ongoing subscription. Firstchoice.co.uk Reviews

Fixpart.nl vs. Competitors

When evaluating Fixpart.nl against its competitors, several factors come into play, including inventory size, delivery speed, customer service, and overall value proposition.

Fixpart.nl’s Strengths in Comparison

Fixpart.nl distinguishes itself with several key advantages:

Unparalleled Inventory Size: With over 15 million parts, Fixpart.nl’s inventory size is a significant differentiator. Many competitors, while extensive, may not match this sheer volume. This means a higher likelihood of finding obscure or older parts that other retailers might not stock.
- Competitive Edge: This vast selection reduces the need for customers to search multiple sites, consolidating their repair needs into one platform.
Exceptional Customer Rating: A 9.1 rating from over 82,000 reviews is a strong indicator of consistent customer satisfaction. This suggests that their product quality, order fulfillment, and customer support are generally very reliable.
- Trust Factor: Such high ratings build immediate trust, often surpassing competitors with smaller or less stellar review bases.
Aggressive Delivery Promise: The “Vandaag besteld morgen in huis*” promise for the Netherlands is highly competitive. For urgent repairs, this speed is crucial and often outpaces competitors who might have longer standard delivery times or charge significantly more for express options.
Strong Sustainability Focus: Their active partnerships with Natuur & Milieu, Repair Café, and TreesForAll, along with the tracking of planted trees, position Fixpart.nl as an environmentally conscious choice. This resonates with a growing segment of consumers who prioritize sustainable practices. While some competitors might mention environmental responsibility, Fixpart.nl’s specific initiatives stand out.
Specialized Expertise: Fixpart.nl focuses purely on appliance parts and accessories, which allows them to develop deep expertise in this niche. Unlike large general marketplaces like Amazon or eBay, Fixpart.nl curates its catalog and focuses on proper fitment and quality for appliance components.

Areas Where Competitors Might Have an Edge

While strong, Fixpart.nl may face competition in specific areas:

Geographic Localization: For customers outside the Netherlands, direct competitors like Ersatzteile-Shop.de Germany or eSpares.co.uk UK might offer more localized support, faster domestic shipping, and potentially better pricing on shipping within their primary markets.
Language Support: While Fixpart.nl is translatable, competitors operating natively in other languages might offer a more seamless experience for non-Dutch speakers.
Niche Specialization Manufacturer Direct: For specific, very rare, or warranty-critical parts, going directly to the appliance manufacturer’s parts store e.g., Bosch, Siemens might still be preferred by some, despite often higher prices. These direct channels guarantee original parts and sometimes offer exclusive technical diagrams.
Price for Specific Common Parts: While Fixpart.nl’s overall pricing is competitive, for very common parts, large marketplaces like Amazon or eBay might occasionally offer slightly lower prices due to intense seller competition, though this often comes with a trade-off in quality assurance or customer support.
DIY Repair Resources: Some competitors, like eSpares.co.uk, are particularly known for their extensive libraries of repair videos and step-by-step guides. While Fixpart.nl has a “reparatieadvies” repair advice center, the depth of video content might vary.

Overall Assessment

Fixpart.nl appears to be a formidable player in the appliance spare parts market, particularly strong in its home country the Netherlands and for customers seeking a vast selection and reliable, fast delivery. Desenio.co.uk Reviews

Its strong customer satisfaction record and clear commitment to sustainability give it a significant edge.

For a broad range of appliance repair needs, it presents itself as a highly efficient and trustworthy option, often surpassing the general marketplaces in specialization and customer focus, and competing effectively with other dedicated parts retailers in terms of inventory and speed.

Fixpart.nl Sustainability Initiatives

Fixpart.nl strongly emphasizes its commitment to sustainability, intertwining it with its core business model of enabling appliance repair.

This focus is not just a marketing slogan but is supported by tangible actions and partnerships.

The website prominently highlights these initiatives, demonstrating a dedication to reducing waste and promoting environmental responsibility. Geniecompany.com Reviews

Core Philosophy: Repair, Don’t Replace

At the heart of Fixpart.nl’s sustainability effort is the promotion of a “repair, don’t replace” culture.

Extending Appliance Lifespan: By providing easy access to spare parts, Fixpart.nl directly enables consumers to repair broken appliances. This action extends the useful life of products, preventing them from prematurely ending up in landfills.
- Impact: This directly reduces electronic waste e-waste, which is a significant environmental problem globally. It also lessens the demand for new appliance production, thereby conserving raw materials and energy.
Cost Savings & Resourcefulness: Encouraging repair also aligns with principles of resourcefulness and financial prudence for consumers. Instead of discarding an item and purchasing a new one, which is often more expensive and resource-intensive, repair offers a more sustainable and economical path. This reflects a mindful approach to consumption.

Key Partnerships and Programs

Fixpart.nl actively collaborates with reputable environmental organizations to amplify its impact.

Natuur & Milieu Nature & Environment: This is a leading Dutch environmental organization that works on various issues, including circular economy and sustainable consumption. Fixpart.nl’s partnership signifies alignment with broader environmental goals.
- Contribution: This collaboration suggests that Fixpart.nl’s operations and initiatives are vetted and supported by an established environmental body, lending credibility to their claims.
Repair Café: Fixpart.nl supports Repair Café, a global movement that organizes free repair meetings where volunteers help people fix their broken items.
- Direct Impact: This partnership encourages community-level repair knowledge sharing and practical action, directly supporting the “repair, don’t replace” philosophy on a grassroots level. It also helps demystify repairs for those who might be hesitant to try on their own.
TreesForAll: Fixpart.nl works with TreesForAll, a foundation dedicated to planting trees in the Netherlands and abroad to combat climate change and promote biodiversity.
- Tangible Contribution: The website proudly states: “FixPart heeft inmiddels al 772 bomen geplant” FixPart has already planted 772 trees and even shows a progress bar: “6% tot de volgende boom.” This specific, measurable commitment demonstrates a direct contribution to carbon sequestration and ecosystem restoration. It’s a clear way for customers to see the environmental benefit of their purchase.
- Customer Involvement: By linking purchases to tree planting, Fixpart.nl allows customers to feel they are personally contributing to a greener future with every order.

Broader Ethical Implications

From an ethical perspective, Fixpart.nl’s sustainability initiatives are commendable.

Responsible Business Practices: They demonstrate a proactive approach to corporate social responsibility CSR, going beyond mere compliance to actively engage in initiatives that benefit the environment.
Promoting Circular Economy: Their model directly contributes to the principles of a circular economy, which aims to keep resources in use for as long as possible, extract the maximum value from them whilst in use, then recover and regenerate products and materials at the end of each service life. This contrasts sharply with the linear “take-make-dispose” model.
Conscious Consumption: By providing an accessible and reliable service for appliance repair, Fixpart.nl empowers consumers to make more conscious and sustainable purchasing decisions, fostering a mindset of stewardship over possessions rather than disposable consumerism. This aligns with a balanced and responsible lifestyle.

Overall, Fixpart.nl’s dedication to sustainability appears to be a genuine and integrated aspect of its business, making it an appealing choice for environmentally aware consumers.

Fixpart.nl Return Policy Overview

While the full details of Fixpart.nl’s return policy are typically found in their “Algemene Voorwaarden” General Terms and Conditions or a dedicated “Retourneren” Returns section, which is not fully visible on the homepage, a reputable e-commerce platform with such high customer satisfaction 9.1 out of 82,554 reviews is expected to have a clear and fair return process. Sozo-creative.com Reviews

General Expectations for E-commerce Returns in the EU/Netherlands

Given that Fixpart.nl operates in the Netherlands, their return policy would likely adhere to the standard consumer protection laws within the European Union EU and Dutch legislation. Key aspects typically include:

Right of Withdrawal Cooling-off Period: EU consumer law grants consumers a 14-day “cooling-off period” during which they can cancel an online purchase for any reason, without justification. This period starts from the day the consumer receives the goods.
- Action: Consumers usually need to inform the seller of their decision to withdraw within this 14-day period.
Refund Timeline: Once the seller is informed and the goods are returned, the refund should generally be processed within 14 days of receiving the goods back, or within 14 days of the consumer providing proof that they have returned the goods.
Condition of Goods: For a full refund, products typically need to be returned in their original condition and packaging, without signs of undue use or damage that would diminish their resale value. For items that have been installed or used beyond what’s necessary to ascertain their nature, characteristics, and functioning, a deduction for diminished value might apply.
Return Shipping Costs: In many cases, especially when exercising the right of withdrawal, the consumer might be responsible for the cost of returning the goods. However, if the item is faulty or not as described, the seller usually covers the return shipping costs.

How Fixpart.nl Likely Handles Returns

Based on their customer-centric approach and high ratings, Fixpart.nl would likely have a streamlined process for returns and exchanges.

Dedicated Return Process: They would likely have a section on their website e.g., under “Klantenservice” or a specific “Retourneren” link outlining the steps to initiate a return. This would typically involve:
1. Notification: Contacting their customer service within the stipulated return period. This could be via an online form, email, or phone.
2. Return Authorization: Receiving instructions or a return authorization number from Fixpart.nl.
3. Packaging: Carefully packaging the item, preferably in its original packaging, to prevent damage during transit.
4. Shipping: Sending the item back to Fixpart.nl’s designated return address.
Reasons for Return:
- Incorrect Part Ordered: A common scenario in parts ordering due to subtle model number differences. Fixpart.nl’s customer service would likely guide the user on how to exchange it for the correct item.
- Defective/Damaged Part: If a part arrives faulty, Fixpart.nl would be expected to offer a full refund or replacement, covering return shipping.
- No Longer Needed: If the repair was unsuccessful or the part is no longer required within the cooling-off period, a return would be possible, though shipping costs might be borne by the customer.

Practical Advice for Customers

Check the Type Number Carefully: The most common reason for part returns is ordering the wrong part. Double-check your appliance’s exact type number and consult Fixpart.nl’s search helper or customer service if unsure.
Keep Packaging: Retain original packaging until you are certain the part is correct and functioning. This simplifies the return process.
Read the Full Policy: Before making a significant purchase, it is always wise to navigate to the “Algemene Voorwaarden” or “Retourneren” section on their website to review the precise terms and conditions of their return policy, including any exceptions for specific product types or conditions.

A transparent and efficient return policy is crucial for customer confidence, especially in a market like appliance parts where ordering the exact right item can sometimes be complex.

Fixpart.nl’s strong reputation suggests they manage this aspect effectively.

Frequently Asked Questions

Is Fixpart.nl a legitimate website?

Yes, based on the information provided and their high customer rating 9.1 out of 82,554 reviews, Fixpart.nl appears to be a legitimate and reputable online platform specializing in appliance spare parts. Teacheracademy.eu Reviews

What kind of products does Fixpart.nl sell?

Fixpart.nl sells spare parts, maintenance products, and accessories for a wide range of household appliances, including washing machines, refrigerators, dishwashers, coffee makers, vacuum cleaners, and many more.

How many parts does Fixpart.nl have in stock?

Fixpart.nl claims to have over 15,000,000 parts available for delivery.

What is Fixpart.nl’s delivery speed?

Fixpart.nl promises “Vandaag besteld morgen in huis*” Ordered today, delivered tomorrow* for most products, primarily within the Netherlands.

Does Fixpart.nl sell original parts?

Yes, Fixpart.nl states they have many original products in stock, as well as OEM Original Equipment Manufacturer and high-quality aftermarket products.

How can I find the right part on Fixpart.nl?

You can find the right part by selecting your appliance type, brand, and then entering the specific type number of your appliance. Superstarspeakers.co.uk Reviews

They also offer assistance for finding your type number.

What brands does Fixpart.nl support?

Fixpart.nl supports a wide range of well-known and lesser-known brands, including Bosch, Braun, Dyson, Siemens, and Whirlpool, among others.

Does Fixpart.nl have a physical store?

The website does not indicate the presence of a physical retail store. it operates as an online e-commerce platform.

How can I contact Fixpart.nl customer service?

You can contact Fixpart.nl customer service via their dedicated customer service section, which likely includes options for sending a message, email, or phone contact.

What is Fixpart.nl’s stance on sustainability?

Fixpart.nl has a strong focus on sustainability, promoting appliance repair to reduce waste and partnering with environmental organizations like Natuur & Milieu, Repair Café, and TreesForAll. Mazonni.com Reviews

How many trees has Fixpart.nl planted?

Fixpart.nl proudly states they have planted 772 trees as part of their partnership with TreesForAll, with a progress tracker towards the next tree.

Can I return a part if it’s incorrect or I no longer need it?

While the full return policy details are on their site, reputable e-commerce platforms like Fixpart.nl typically offer a return process, likely adhering to EU consumer rights like a 14-day cooling-off period, provided the item is in its original condition.

Is it cheaper to buy parts from Fixpart.nl than to buy a new appliance?

In most cases, yes.

The cost of a replacement part from Fixpart.nl and the effort of repair are almost always significantly cheaper than purchasing a brand new appliance.

Does Fixpart.nl offer technical repair advice?

Yes, Fixpart.nl has a “reparatieadvies” repair advice center on their website, providing common problems and corresponding solutions to help with repairs. Ronbrooks.co.uk Reviews

Do I need to create an account to order from Fixpart.nl?

While there is an “Inloggen” Login option for existing customers, it is common for such sites to allow guest checkouts without requiring an account.

What payment methods does Fixpart.nl accept?

Specific payment methods are not listed on the homepage, but as a major online retailer, they are expected to accept common methods like credit cards, debit cards, and potentially local payment options popular in the Netherlands.

Can I order parts for my mobile phone from Fixpart.nl?

Yes, “Mobiele telefoon” Mobile phone is listed among the types of appliances for which Fixpart.nl supplies parts.

What if I can’t find the product I’m looking for on Fixpart.nl?

If you cannot find your product, Fixpart.nl encourages you to contact their customer service for a “Productaanvraag” Product request, and they will help you find it.

Does Fixpart.nl ship internationally?

While their immediate delivery promise is for the Netherlands, international shipping options and costs would likely be available and calculated at checkout, though specific details are not on the homepage. Kimkim.com Reviews

What kind of reviews does Fixpart.nl have?

Fixpart.nl has a very high average review score of 9.1 out of 10 based on over 82,554 customer ratings, indicating strong overall satisfaction.undefined

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