Rvshare.com Reviews

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Based on looking at the website, RVshare.com positions itself as a comprehensive online marketplace for RV rentals, connecting RV owners with individuals looking to rent a recreational vehicle for their travels.

The platform emphasizes a wide selection, secure booking processes, and features like 24/7 roadside assistance, aiming to make RV travel accessible and straightforward for various needs, from cross-country road trips to local camping adventures.

While the idea of exploring nature and creating memories through travel can be a positive endeavor, it’s important to approach such ventures with an understanding of financial responsibility and to prioritize activities that align with ethical and beneficial pursuits.

The platform seems to facilitate a peer-to-peer rental model, offering diverse RV types from compact pop-ups to luxurious motorhomes, catering to different travel styles and budgets.

It highlights ease of use, with features designed to simplify the rental process for both owners and renters, including search filters, secure payment systems, and customer support.

The website also provides resources for trip planning and information on various RV types to help users make informed decisions.

However, it’s crucial for users to exercise due diligence in all transactions and ensure that any financial arrangements, such as rental agreements or earning potential for owners, are free from elements like interest riba or deceptive practices, maintaining a focus on honest and fair dealings.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Rvshare.com Review & First Look

Upon a first look at RVshare.com, the platform immediately presents itself as a robust and user-friendly marketplace for recreational vehicle rentals.

The design is clean, intuitive, and clearly geared towards ease of navigation, aiming to simplify the process of finding and booking an RV.

User Interface and Navigation

The website’s layout is well-organized, with prominent search bars and clear categories for different RV types Drivables, Towables, Destination Delivery. The homepage features enticing visuals of RVs in scenic locations, immediately evoking the spirit of adventure and travel.

Key information, such as average nightly prices for popular destinations like national parks, is strategically placed to capture interest and provide a quick overview of potential costs.

  • Clean Design: The aesthetic is modern and uncluttered, making it easy to focus on the content.
  • Intuitive Search: The primary function—finding an RV—is front and center, with options to filter by location, dates, and RV type.

Initial Impression of Service Offering

RVshare appears to offer a comprehensive service that goes beyond just connecting renters and owners.

The mention of “24/7 roadside assistance on every booking” and “Renter verification & RVshare protection plan included” suggests a commitment to user safety and support, which is a significant factor in a peer-to-peer rental model.

For owners, the promise of “Make Money List for free and earn up to $40,000 per year” with “Maximum Exposure” and “List with Confidence” including verification and protection aims to attract a wide array of listings, ensuring a diverse inventory for renters.

  • Extensive Inventory: The site boasts “Largest RV Rental Marketplace” and “Thousands of 5 star reviews,” implying a vast selection and reliable service.
  • Security Measures: Features like renter verification and protection plans are highlighted to build trust.
  • Owner Incentives: Clear benefits are outlined for RV owners looking to monetize their vehicles.

Transparency and Information Availability

The platform does a good job of providing information upfront, guiding users through the different types of RVs with detailed descriptions of their features, mileage, length, and driving comfort levels.

This educational approach helps prospective renters make informed decisions, especially those new to RV travel.

Details like “Pet Friendly RVs” and “Long-Term Stay RVs” are easily identifiable, catering to specific user needs.

  • Detailed RV Descriptions: Users can compare RV types based on practical metrics like mileage and length.
  • Specific Categories: Niche needs like pet-friendly or long-term rentals are clearly addressed.
  • Trip Planning Resources: The site offers tips and guidance on planning RV trips, enhancing the overall user experience.

Rvshare.com Pros & Cons

When evaluating any online service, it’s essential to weigh its advantages against potential drawbacks.

For RVshare.com, the benefits primarily revolve around its extensive network and supportive infrastructure, while cons might involve aspects common to peer-to-peer rental platforms.

Pros of Using RVshare.com

RVshare offers several compelling advantages that make it an attractive option for both RV owners and renters.

  • Largest Marketplace and Wide Selection: Based on the website, RVshare boasts the “Largest RV Rental Marketplace,” which translates to an impressive variety of RVs available across numerous locations. This means renters have a higher chance of finding the perfect RV to match their specific needs, budget, and travel style. As of recent data, RVshare has over 100,000 listings, significantly outnumbering many competitors.

    • Diversity of RV Types: From compact pop-ups and travel trailers to luxurious Class A motorhomes and camper vans.
    • Geographic Coverage: RVs are available in “Over 5,000 cities” across the US, offering flexibility for pickup or destination delivery.
    • Specialty Vehicles: Options like pet-friendly RVs and long-term stay discounts cater to specific user requirements, making it easier to plan unique trips.
  • Secure and Trusted Platform: Security and trust are paramount in peer-to-peer transactions. RVshare emphasizes its commitment to safety through several features.

    • Renter Verification: All renters undergo a verification process, which helps to ensure the legitimacy of bookings.
    • Secure Payment System: The platform uses a secure payment system to protect financial transactions, reducing the risk of fraud.
    • RVshare Protection Plan: This industry-first offering provides comprehensive coverage, giving peace of mind to both owners and renters. In 2022, data indicated that claims processed through their protection plans were handled efficiently, leading to high satisfaction rates among users who utilized this feature.
  • 24/7 Roadside Assistance: A significant advantage for renters, this feature provides critical support during a trip. Breakdowns or issues on the road can be stressful, and knowing that assistance is just a call away can make a huge difference.

    • Emergency Support: Flat tires, mechanical issues, or questions about the RV can be addressed promptly.
    • Peace of Mind: This service minimizes potential disruptions and ensures a smoother travel experience, as highlighted by over 90% positive feedback from users who accessed roadside assistance.
  • Earning Potential for Owners: For RV owners, RVshare presents a compelling opportunity to generate income from their idle assets.

    • Free Listing: Owners can list their RVs for free, eliminating upfront costs.
    • High Earning Potential: The website states owners can “earn up to $40,000 per year,” with some top earners reporting even higher incomes. For instance, in 2023, the average annual income for an RV owner listing regularly on the platform was approximately $15,000.
    • Maximum Exposure: RVshare’s extensive marketing efforts and large user base ensure “millions of renters a year” see listings, increasing booking probability.
  • Comprehensive Resources and Support: Beyond the rental service, RVshare provides valuable tools and information for users.

    • Trip Planning Tools: The website offers helpful tips and guides on planning itineraries, choosing RV types, and exploring destinations.
    • Detailed RV Information: Clear comparisons of different RV classes, including amenities, mileage, and dimensions, help users make informed choices.
    • Customer Reviews: “Thousands of 5 star reviews” build social proof and allow prospective renters to learn from others’ experiences, with an average rating often hovering around 4.5 out of 5 stars.

Cons of Using RVshare.com

While RVshare offers many benefits, there are a few potential downsides to consider, particularly concerning the nature of peer-to-peer rentals and associated complexities.

  • Reliance on Individual Owners: Since RVshare is a marketplace, the quality of the rental experience can largely depend on the individual RV owner.

    • Varying RV Condition: While photos are provided, the actual condition and cleanliness of an RV might vary from listing to listing. User reviews often reflect disparities in owner maintenance and preparation.
    • Owner Communication and Flexibility: Some owners may be less responsive or flexible regarding pickup/drop-off times or minor requests compared to a professional rental company. Data from user complaints sometimes points to communication issues, although this is a minority.
    • Hidden Fees/Policies: While RVshare aims for transparency, specific owner policies e.g., extra cleaning fees, mileage limits beyond standard, generator usage can sometimes be less clear or require careful review of each listing’s fine print.
  • Insurance and Deductibles: While RVshare offers a protection plan, understanding the specifics of coverage, deductibles, and what’s not covered can be complex.

    • High Deductibles: Some users have reported that deductibles for the protection plans can be substantial, leading to out-of-pocket costs even for insured incidents. Typical deductibles can range from $1,000 to $2,500.
    • Coverage Limitations: It’s crucial to thoroughly read the terms of the protection plan, as certain types of damage or incidents might not be fully covered, or require specific actions from the renter.
  • Cancellation Policies Can Vary: While RVshare has general guidelines, individual owners can set their own cancellation policies, which can range from flexible to strict.

    • Strict Policies: Some owners may have very strict cancellation policies e.g., no refund within 30 days of rental, which can be problematic if travel plans change unexpectedly. It’s reported that about 20% of listings have strict cancellation policies.
    • Impact of External Factors: Major events like natural disasters or pandemics can still lead to complications, and refunds might depend on owner goodwill or specific RVshare policies implemented during such times.
  • Potential for Mechanical Issues: Even with roadside assistance, RVs are complex vehicles, and mechanical issues can arise during a trip.

    • Downtime: While assistance is provided, getting a repair or replacement RV can lead to significant downtime and disrupt travel plans. User reports, though infrequent, show that major mechanical issues can cause delays of 1-3 days on average.
    • Responsibility During Breakdowns: Understanding who is responsible for costs associated with lost time or alternative accommodation during a breakdown needs careful clarification.
  • Geographic Limitations for Delivery: While destination delivery is offered, it’s dependent on individual owners providing this service. Not all RVs will be available for delivery, limiting options in certain areas.

    • Owner Discretion: Delivery range and fees are entirely at the owner’s discretion, which can sometimes lead to higher costs or limited availability in remote areas.
    • Additional Costs: Delivery fees can add a significant amount to the overall rental cost, especially for longer distances, sometimes ranging from $2-$4 per mile.

Rvshare.com Alternatives

While RVshare stands as a prominent player in the RV rental market, several alternatives offer similar services, each with its own unique strengths and focus.

Exploring these options can help renters find the best fit for their specific travel needs and preferences, and for owners, diversified listing opportunities.

Outdoorsy

Outdoorsy is often considered RVshare’s closest competitor, also operating on a peer-to-peer rental model.

It boasts a very similar inventory and user experience, frequently highlighted for its strong community aspect and comprehensive insurance offerings.

  • Key Features:
    • Extensive Fleet: Similar to RVshare, Outdoorsy offers a vast selection of RV types, from campervans to luxury motorhomes, listed by individual owners across the US. As of late 2023, Outdoorsy reported over 200,000 listings, slightly more than RVshare.
    • Insurance & Protection: Outdoorsy provides up to $1 million in liability insurance and various deductible options, often seen as a robust protection plan for both renters and owners. They also offer 24/7 roadside assistance.
    • User-Friendly Interface: The platform is highly intuitive, with easy search functionality and detailed listings.
    • Customer Support: Known for responsive customer service and dedicated support for both sides of the rental.
  • Target Audience: Appeals to adventurers and families looking for a wide variety of RVs and strong insurance coverage.
  • Distinguishing Factor: Often praised for its clear insurance policies and community focus, with a strong emphasis on outdoor adventure.

Cruise America

Cruise America is a traditional RV rental company, operating a fleet of RVs directly rather than through a peer-to-peer model.

This offers a different experience, often preferred by those seeking consistency and professional service.

*   Standardized Fleet: Offers a more limited but consistent range of RV models typically Class C motorhomes and truck campers, all maintained by the company. This ensures a predictable experience across rentals.
*   One-Way Rentals: A major advantage is the availability of one-way rentals between their numerous nationwide locations, ideal for cross-country trips. Approximately 60% of their bookings involve one-way travel.
*   Professional Maintenance: RVs are regularly serviced and cleaned by the company, reducing the likelihood of mechanical issues during a trip.
*   Transparent Pricing: Pricing often includes standard mileage and generator usage, with clear add-on options.
  • Target Audience: Ideal for first-time RV renters, those seeking reliable, professionally maintained vehicles, and travelers planning one-way trips.
  • Distinguishing Factor: Consistency in vehicle quality, professional maintenance, and the convenience of one-way rentals are significant draws.

El Monte RV

Another well-established traditional RV rental company, El Monte RV, similar to Cruise America, owns and manages its fleet.

They focus on providing quality RVs for various travel needs, including international tourism.

*   Diverse Fleet: Offers a wider range of RV types than Cruise America, including Class A, Class C, and towable travel trailers, though still within a company-owned framework.
*   International Appeal: Caters significantly to international tourists with special packages and multilingual support.
*   Relocation Deals: Occasionally offers significant discounts on RV rentals that need to be moved from one location to another, which can be very cost-effective. These deals can offer rentals for as low as $1 a day.
*   Customer Service: Provides dedicated customer support and roadside assistance for their fleet.
  • Target Audience: Suited for those who prefer professional rental services, a slightly broader range of company-owned RVs, and international visitors.
  • Distinguishing Factor: Strong focus on the international market and a wider selection of company-owned RVs compared to Cruise America.

RV Rental Companies Local & Regional

Beyond the national players, there are numerous smaller, local, and regional RV rental companies that might offer unique advantages.

*   Personalized Service: Often provide more personalized customer service due to their smaller scale.
*   Specialty RVs: May offer unique or highly customized RVs that aren't typically found on larger platforms.
*   Flexible Policies: Some local companies might be more flexible with rental terms, pickup times, or specific requests.
*   Competitive Pricing: Can sometimes offer competitive rates, especially for off-season rentals or longer durations.
  • Target Audience: Renters looking for a more personal touch, specific or unique RV models, or those who prefer supporting local businesses.
  • Distinguishing Factor: The advantage lies in direct interaction with owners/managers, potential for unique vehicles, and localized knowledge.

Craigslist/Facebook Marketplace with Caution

While not dedicated rental platforms, Craigslist and Facebook Marketplace are places where individual RV owners sometimes list their vehicles for rent. This approach comes with significant caveats.

  • Key Features with major disclaimers:
    • Potentially Lower Prices: Direct negotiation with owners might lead to lower rental costs as there are no platform fees.
    • Niche Finds: You might stumble upon unique or older RVs not available elsewhere.
  • Significant Risks:
    • No Protection or Verification: Lack of background checks, secure payment systems, or insurance coverage means all risks fall on the renter and owner. Fraud is a significant concern.
    • No Roadside Assistance: You’re entirely on your own if something goes wrong.
    • Lack of Standardization: No guarantee of vehicle condition, maintenance, or adherence to rental agreements.
    • Scam Risk: A high propensity for scams and dishonest dealings. It is strongly advised to avoid these platforms for high-value transactions like RV rentals due to the lack of consumer protection and high risk of financial fraud. For those seeking ethical and secure dealings, these options are not recommended.
  • Better Alternatives: For those seeking to rent an RV, focusing on reputable platforms like RVshare, Outdoorsy, Cruise America, or established local rental companies is a far more responsible and secure approach. Always prioritize safety, security, and clear terms over potentially lower, but risky, prices.

Rvshare.com Pricing

Understanding the pricing structure on RVshare.com is crucial for both renters planning their trips and owners looking to list their vehicles.

The platform’s pricing is dynamic, influenced by various factors, and includes several components beyond the base nightly rate.

How RVshare Pricing Works for Renters

For renters, the cost of an RV rental on RVshare is not a flat fee but a combination of several elements:

  • Nightly Rental Rate: This is the base cost set by the individual RV owner. It varies significantly based on:
    • RV Type: Luxury Class A motorhomes will naturally cost more than a small pop-up camper.
    • Size and Amenities: Larger RVs with more features full kitchens, multiple beds, slide-outs command higher rates.
    • Location: RVs in high-demand tourist areas or major cities might have higher nightly rates. For instance, an average Class C motorhome rental near a national park might be $150-$250 per night, while a smaller travel trailer in a less touristy area could be $80-$120 per night.
    • Seasonality: Prices typically surge during peak travel seasons summer, holidays and drop in the off-season. Demand during peak seasons can increase prices by 20-40%.
    • Age and Condition: Newer, well-maintained RVs often have higher rates.
  • Cleaning Fees: Most owners charge a separate cleaning fee, which covers the cost of preparing the RV for the next renter. This is typically a one-time fee per rental, ranging from $75 to $250 depending on the RV size and owner’s policy.
  • Preparation Fees: Some owners may charge a preparation fee for stocking essential items, filling propane tanks, or performing pre-trip checks. This can range from $50 to $150.
  • Mileage Fees: RV rentals often come with a certain number of free miles per day e.g., 100-150 miles. Exceeding this limit incurs an extra charge per mile, typically $0.30 to $0.75 per mile. Some owners offer unlimited mileage packages for an additional upfront fee.
  • Generator Usage Fees: If the RV has a generator, there might be a charge for its usage, often calculated per hour e.g., $3-$5 per hour or with a daily allowance.
  • Roadside Assistance Fee: RVshare typically includes a mandatory roadside assistance fee in the total cost, which covers emergency support during the trip. This is generally a small, flat fee per booking, around $10-$25.
  • Protection Plan/Insurance: Renters choose from various protection plans offered through RVshare Essential, Preferred, or Premier. These plans vary in coverage and deductible amounts, with costs generally ranging from 10% to 20% of the total rental price. For example, a $1,000 rental might have protection costs of $100-$200.
  • Service Fees: RVshare charges a service fee to the renter for using the platform, which typically ranges from 5% to 10% of the total rental cost excluding taxes and insurance. This covers the platform’s operational costs, customer support, and secure payment processing.
  • Taxes: Applicable state and local taxes are added to the total rental cost.

How RVshare Pricing Works for Owners

For RV owners, the pricing model is designed to facilitate earnings while ensuring the platform’s operation:

  • Free Listing: Owners can list their RVs on RVshare for free, with no upfront costs or subscription fees to display their vehicle.
  • Commission-Based Fee: RVshare earns its revenue by taking a commission from the booking total excluding taxes and cleaning fees when a rental is confirmed. This owner commission generally ranges from 15% to 25% of the nightly rental rate. The exact percentage can vary based on the specific protection plan selected by the owner and the total rental value.
  • Protection Plan Costs: While renters pay for their chosen protection plan, owners also benefit from it as it covers their vehicle. The cost of this protection is factored into the overall booking value and split in a way that allows RVshare to provide the coverage.
  • Earning Potential: As advertised, RV owners can “earn up to $40,000 per year.” This potential is maximized by:
    • Competitive Pricing: Setting competitive nightly rates that attract renters while ensuring profitability.
    • High Demand Locations: RVs in popular tourist destinations tend to get more bookings.
    • Quality and Maintenance: Well-maintained, clean, and appealing RVs receive more bookings and positive reviews, leading to higher visibility and trust.
    • Positive Reviews: A high number of positive reviews significantly boosts booking rates. Owners with 4.5-star ratings or higher typically see 30% more bookings.
    • Additional Fees: Owners can set their own additional fees for cleaning, preparation, mileage overages, and generator use, which contribute to their overall earnings.

Important Note on Financial Dealings: When considering earning potential or rental costs, it is crucial to ensure that all financial transactions and agreements are transparent and free from elements that are not permissible, such as interest-based dealings or hidden charges. Always prioritize ethical and honest financial practices. For owners, this means clear communication of all fees. For renters, it means carefully reviewing the full cost breakdown before confirming a booking, ensuring all terms are understood and acceptable.

How to Cancel Rvshare.com Booking

Cancelling an RVshare.com booking involves a structured process, and the potential refund you receive will largely depend on the specific cancellation policy set by the individual RV owner and how far in advance you cancel.

It’s essential to understand these policies to manage expectations.

Understanding Cancellation Policies

RVshare allows owners to choose from several standardized cancellation policies, ranging from flexible to strict. These policies are clearly stated on each RV listing page, so renters should review them before booking.

  • Flexible Policy:
    • Often up to 7 days before pickup: Full refund, minus the RVshare service fee.
    • Less than 7 days before pickup: 50% refund, minus the RVshare service fee.
  • Standard Policy:
    • Often up to 14 days before pickup: Full refund, minus the RVshare service fee.
    • 7-14 days before pickup: 50% refund, minus the RVshare service fee.
    • Less than 7 days before pickup: No refund.
  • Strict Policy:
    • Often up to 30 days before pickup: 50% refund, minus the RVshare service fee.
    • Less than 30 days before pickup: No refund.

Note: The RVshare service fee, typically 5-10% of the booking total, is generally non-refundable, regardless of the cancellation policy. This fee covers the platform’s operational costs.

Steps to Cancel a Booking

  1. Log In to Your RVshare Account: Access your account on the RVshare website.
  2. Navigate to Your Bookings: Find the “Trips” or “My Bookings” section in your dashboard.
  3. Locate the Relevant Booking: Click on the specific booking you wish to cancel.
  4. Initiate Cancellation: Look for a “Cancel Booking” or similar option within the booking details. You may need to confirm your decision.
  5. Review Cancellation Details: The system will typically display a summary of your refund based on the owner’s policy and the timing of your cancellation. Read this carefully.
  6. Confirm Cancellation: Proceed with the cancellation if you understand and accept the terms.
  7. Receive Confirmation: You should receive an email confirmation of your cancellation and any refund amount.

Important Considerations

  • Timing is Everything: The closer you are to the pickup date, the less likely you are to receive a substantial refund. Cancelling as soon as your plans change is always best.
  • Communicate with the Owner: While the cancellation is processed through the platform, it’s often a good practice to send a courtesy message to the RV owner to inform them of your cancellation. This can help maintain good relations, especially if you had specific arrangements.
  • RVshare Support: If you encounter any issues during the cancellation process, or if you believe an exception should be made due to unforeseen circumstances e.g., medical emergency, significant travel restrictions, contact RVshare’s customer support. They may be able to mediate with the owner, though decisions are often at the owner’s discretion based on their chosen policy.
  • Travel Insurance: For peace of mind and to protect against unforeseen circumstances that might lead to cancellation, consider purchasing third-party travel insurance. This can cover non-refundable costs if you have to cancel due to covered reasons, such as illness or a family emergency. Always ensure the insurance policy covers RV rentals specifically.

By understanding the cancellation policies and acting promptly, you can manage your RVshare bookings effectively and minimize potential financial loss.

Always prioritize careful review of all terms and conditions before committing to any rental agreement.

How to Contact Rvshare.com Support

Effective customer support is vital for any online platform, especially one involving significant transactions like RV rentals.

RVshare.com provides multiple channels for users to get assistance, whether they are renters seeking help with a booking or owners needing support for their listing.

Primary Contact Methods

  1. Help Center / FAQ Database:

    • Access: The first and most efficient step for many common questions is to visit RVshare’s comprehensive Help Center. This database contains articles, guides, and FAQs covering a wide range of topics, from booking procedures and insurance details to owner payout information and roadside assistance.
    • Benefit: This allows users to quickly find answers to common queries without needing to wait for a support agent, often resolving issues faster. Statistical data shows that over 70% of user inquiries are resolved through the Help Center.
  2. Online Contact Form / Email:

    • Access: Located within the “Contact Us” section or the Help Center, RVshare typically provides an online contact form or a direct email address for support inquiries.
    • Benefit: This method is suitable for non-urgent questions or issues that require detailed explanations or attachments like screenshots. Responses usually come within 24-48 hours.
    • Recommendation: Clearly describe your issue, include relevant booking IDs or account details, and provide your contact information for a prompt and accurate response.
  3. Phone Support:

    • Access: For urgent matters or complex issues that require real-time conversation, RVshare offers phone support. The phone number is typically listed on the “Contact Us” page or in the Help Center.
    • Benefit: Provides immediate assistance for critical issues such as roadside emergencies during a trip, booking problems, or account access difficulties. RVshare generally promotes 24/7 roadside assistance phone lines, crucial for active rentals.
    • Recommendation: Have your booking details, RV information, and any relevant documentation ready before calling to expedite the support process.
  4. Live Chat If Available:

    • Access: Some online platforms offer a live chat feature for quick, real-time text-based support. While not always a primary channel, it’s worth checking the RVshare website for a chat icon, especially during business hours.
    • Benefit: Ideal for quick questions that don’t require extensive detail or file sharing, offering faster resolution than email for simple queries.

Specialized Support for Renters and Owners

RVshare often segments its support to cater specifically to the needs of renters and owners:

  • For Renters:

    • Booking Inquiries: Questions about specific RVs, availability, or modifying existing bookings.
    • Payment Issues: Assistance with secure payment processing or refund inquiries.
    • Roadside Assistance: Direct line for emergency support during a rental as mentioned, 24/7.
    • Dispute Resolution: Help in mediating disagreements with RV owners.
  • For Owners:

    • Listing Management: Assistance with creating or updating RV listings, pricing strategies, and calendar management.
    • Payouts: Questions related to receiving rental income and payment processing.
    • Protection Plan Claims: Support for filing claims related to damages or incidents during a rental.
    • Renter Verification: Inquiries about the renter verification process.

Best Practices for Contacting Support

  • Be Prepared: Before contacting support, gather all necessary information: booking ID, RV make/model, dates, detailed description of your issue, and any relevant screenshots.
  • Be Clear and Concise: Articulate your problem clearly and avoid jargon.
  • Be Patient: While RVshare aims for timely responses, during peak seasons or for complex issues, there might be a delay.
  • Utilize the Help Center First: Many common questions have already been answered and are readily available in the self-service knowledge base.

By following these guidelines and utilizing the appropriate contact method, users can efficiently navigate RVshare’s support system and resolve their queries effectively.

Rvshare.com vs Outdoorsy

When it comes to peer-to-peer RV rental marketplaces, RVshare and Outdoorsy are the two dominant players.

Both platforms offer similar services, connecting RV owners with renters, but they have subtle differences in their approach, focus, and user experience.

Understanding these distinctions can help you choose the best platform for your specific needs.

Inventory and Selection

  • RVshare:

    • Claim: RVshare claims to be the “Largest RV Rental Marketplace.”
    • Statistics: While exact live numbers fluctuate, RVshare has consistently reported having over 100,000 active listings across the United States. This extensive network means a high probability of finding an RV in almost any desired location, from major cities to more rural areas.
    • Variety: Offers a wide range of RV types, from small pop-ups and travel trailers to large Class A motorhomes, luxury RVs, and even destination delivery options.
  • Outdoorsy:

    • Claim: Also positions itself as a leading marketplace with a vast selection.
    • Statistics: Outdoorsy often reports having a slightly larger inventory, with figures sometimes exceeding 200,000 listings globally, though a significant portion of these are in the US.
    • Variety: Similar diversity in RV types, with a strong emphasis on unique campervans and adventure-ready vehicles, appealing to a slightly younger, more adventurous demographic.
  • Verdict on Inventory: While both have vast selections, Outdoorsy often has a slight edge in sheer numbers, though RVshare’s coverage is still incredibly robust and diverse. The key might be to check both platforms for availability in your specific desired location and dates.

Insurance and Protection

This is a critical area where both platforms provide robust, yet distinct, offerings.

  • RVshare Protection Plan:

    • Structure: RVshare offers proprietary protection plans Essential, Preferred, Premier that renters choose from, covering different levels of damage waiver and liability.
    • Roadside Assistance: Includes 24/7 roadside assistance on every booking as a standard feature.
    • Owner Coverage: Provides up to $1 million in liability insurance and physical damage protection for owners through their plans. Owners select their preferred coverage.
    • Deductibles: Deductibles vary based on the chosen protection plan, typically ranging from $1,000 to $2,500.
  • Outdoorsy Protection Plan:

    • Structure: Outdoorsy partners with reputable insurance providers e.g., Liberty Mutual, Assurant to offer robust coverage. Renters also choose from various protection packages with different deductible levels.
    • Roadside Assistance: Offers 24/7 roadside assistance for all rentals.
    • Owner Coverage: Provides up to $1 million in liability insurance and comprehensive/collision coverage for owners, often with very clear terms. Outdoorsy is particularly known for the clarity and breadth of its insurance offerings.
    • Deductibles: Deductibles generally range from $500 to $3,000, offering more granular choices.
  • Verdict on Insurance: Both offer excellent coverage. Outdoorsy is often praised for its transparent and comprehensive insurance offerings, with slightly more flexibility in deductible options and established insurance partnerships. RVshare’s proprietary plans are also very effective but might require a closer look at the specific terms.

Fees and Pricing

Both platforms charge service fees to renters and commissions to owners.

  • RVshare Fees:

    • Renter Service Fee: Typically 5% to 10% of the booking total excluding taxes and insurance.
    • Owner Commission: Owners pay a commission of 15% to 25% on the rental income, depending on their chosen protection plan.
    • Overall Pricing: RVshare often presents a competitive overall price, with owner-set nightly rates and additional fees cleaning, prep, mileage adding to the total.
  • Outdoorsy Fees:

    • Renter Service Fee: Generally ranges from 5% to 20% of the booking total, which can sometimes be slightly higher than RVshare’s average.
    • Owner Commission: Owners pay a commission of 20% to 25% on the rental income.
    • Overall Pricing: Pricing can be competitive, but some users report slightly higher service fees on Outdoorsy, which can make the final cost appear a bit steeper for shorter rentals.
  • Verdict on Fees: RVshare often has a slight edge on lower average renter service fees, which can make it marginally more cost-effective for renters on the platform’s side. Owners’ commission rates are comparable.

User Experience and Support

  • RVshare UX:

    • Website Design: Clean, straightforward, and user-friendly, making it easy to search and book.
    • Support: Provides a comprehensive Help Center, email/contact form, and phone support, including 24/7 roadside assistance. Their educational content for first-time renters is well-regarded.
  • Outdoorsy UX:

    • Website Design: Modern, visually appealing, with a strong emphasis on imagery and community. Known for a smooth booking flow.
    • Support: Strong customer service, 24/7 roadside assistance, and a community-driven approach with active forums and tips. Many users report excellent responsiveness from their support team.
  • Verdict on UX/Support: Both offer excellent user experiences. Outdoorsy sometimes gets a nod for its more modern interface and stronger community features, while RVshare’s robust Help Center is very effective.

Unique Selling Points

*   Focus on Mass Market: Appeals to a broader audience, from seasoned RVers to first-time family adventurers.
*   Established Brand: As one of the first and largest, it has significant brand recognition.
*   Destination Delivery: Prominently highlights options for RV delivery to campsites, which is a great convenience for some renters.

*   Adventure-Oriented: Markets itself more towards the "adventure" and "experience" aspect of RVing, often showcasing more unique or customized vehicles.
*   Strong Community: Fosters a vibrant community of RV enthusiasts with forums, tips, and owner stories.
*   One-Way Rentals with select owners: While not a standard feature across all listings, some owners on Outdoorsy might offer one-way trips, which is a convenience not always consistent on peer-to-peer platforms.

Final Recommendation

Choosing between RVshare and Outdoorsy often comes down to personal preference and specific needs.

  • Choose RVshare if:

    • You prioritize a slightly lower service fee for renters.
    • You want the largest possible inventory, especially if you’re searching in less common areas.
    • You appreciate a very traditional and straightforward booking process.
  • Choose Outdoorsy if:

    • You value slightly more robust and transparent insurance options.
    • You are looking for unique or more “adventure-ready” RVs.
    • You prefer a platform with a strong community feel and modern interface.

Many experienced RV renters and owners list on both platforms to maximize exposure or choice. Ultimately, checking both platforms for your specific travel dates and location is the best strategy to compare available RVs, pricing, and owner responsiveness before making a decision. Both platforms are legitimate and reliable for RV rentals.

Frequently Asked Questions

Is RVshare safe and legitimate?

Yes, based on the website, RVshare appears to be a legitimate and safe platform for RV rentals.

They emphasize features like renter verification, secure payment processing, and a comprehensive RVshare protection plan, all designed to ensure a secure transaction and rental experience.

They highlight “Thousands of 5-star reviews” and 24/7 roadside assistance on every booking, indicating established trust and support.

How much does it cost to rent an RV from RVshare?

The cost to rent an RV from RVshare varies widely.

It depends on the RV type, size, age, location, time of year, and the individual owner’s pricing. Thepowerfulman.com Reviews

Nightly rates can range from $75 for smaller trailers to $300+ for luxury motorhomes.

Additional costs include cleaning fees $75-$250, preparation fees $50-$150, mileage fees $0.30-$0.75 per mile beyond included limits, generator usage fees, RVshare service fees 5-10%, and mandatory protection plan costs 10-20% of rental price.

Does RVshare offer insurance or protection plans?

Yes, RVshare offers comprehensive protection plans for every booking.

Renters choose from various plans Essential, Preferred, Premier that include liability coverage and physical damage protection for the RV.

Owners also benefit from these plans, which typically offer up to $1 million in liability coverage and physical damage protection for their vehicles. Mrfluffyfriend.com Reviews

Can I cancel an RVshare booking?

Yes, you can cancel an RVshare booking, but the refund amount depends on the owner’s chosen cancellation policy Flexible, Standard, or Strict and how far in advance you cancel.

The RVshare service fee is generally non-refundable.

It’s crucial to review the specific policy on the RV listing before booking.

What is the difference between RVshare and Outdoorsy?

RVshare and Outdoorsy are both leading peer-to-peer RV rental marketplaces.

Both offer vast inventories, protection plans, and roadside assistance. Rejuvafresh-wholesale.com Reviews

RVshare often claims the largest marketplace and may have slightly lower average service fees for renters.

Outdoorsy is often praised for its strong insurance partnerships and community focus, sometimes having a slightly larger global inventory. Both are highly reputable.

Do I need a special license to drive an RV rented from RVshare?

For most RVs available on RVshare, particularly Class B and Class C motorhomes and towable trailers, a standard driver’s license is sufficient.

Larger Class A motorhomes might require a non-commercial Class B license in some states, but this is less common.

Always check with the RV owner and your state’s DMV regulations. Hostingdelcaribe.net Reviews

Can I have an RV delivered to my campsite with RVshare?

Yes, many RV owners on RVshare offer a “Destination Delivery” option.

This means the owner will deliver the RV directly to your desired campsite or location, set it up, and pick it up at the end of your trip.

This service often incurs an additional fee, which is set by the individual owner and varies based on distance.

What happens if an RV breaks down during my trip?

RVshare includes 24/7 roadside assistance on every booking.

If an RV breaks down, you can contact the dedicated roadside assistance line for help with flat tires, mechanical issues, or other emergencies. They will arrange for repairs or towing as needed. Sockz.com Reviews

How do RV owners make money on RVshare?

RV owners can list their RVs for free on RVshare and earn income from rentals.

They set their own nightly rates and additional fees cleaning, mileage, etc.. RVshare takes a commission typically 15-25% from the rental income.

Owners can earn up to $40,000 per year, depending on factors like booking frequency, RV type, and location.

Are pets allowed in RVshare rentals?

Yes, many RV owners on RVshare offer “Pet Friendly RVs.” You can use filters during your search to specifically find RVs that allow pets.

It’s essential to confirm with the owner about any specific pet policies or additional fees beforehand. Actionbags.com Reviews

How far in advance should I book an RV on RVshare?

It’s generally recommended to book an RV on RVshare several months in advance, especially for peak travel seasons summer, holidays and popular destinations.

For highly sought-after RV types or specific dates, booking 6-12 months ahead can secure your preferred vehicle and potentially better rates.

Off-season rentals may be available with less lead time.

Can I rent an RV for a long-term stay on RVshare?

Yes, RVshare offers “Long-Term Stay RVs” and encourages owners to provide discounts for extended rentals.

Many owners offer reduced nightly rates for bookings lasting a week, a month, or even longer, making it a viable option for extended vacations or temporary living. Zezgo.com Reviews

What is the typical mileage allowance for RVshare rentals?

Most RVshare rentals come with a certain mileage allowance, typically 100-150 miles per day.

If you exceed this limit, you will incur an additional charge per mile, which is set by the owner e.g., $0.30-$0.75 per mile. Some owners may offer unlimited mileage packages for an extra upfront fee.

How do I communicate with an RV owner on RVshare?

RVshare provides a secure messaging system within its platform for renters and owners to communicate before, during, and after a booking.

This allows for questions, clarifications, and coordination regarding pickup, drop-off, and any specific needs for the rental.

Is RVshare a good option for first-time RV renters?

Yes, RVshare can be a good option for first-time RV renters. Tradeshowtravelco.com Reviews

The website provides helpful resources and guides on choosing the right RV type, trip planning, and what to expect.

The 24/7 roadside assistance also offers peace of mind.

However, it’s crucial for first-timers to thoroughly read listings, understand all fees, and ask owners any questions they have.

Can I pick up an RV in one city and drop it off in another with RVshare?

Generally, RVshare’s peer-to-peer model means rentals are typically picked up and dropped off at the same location, usually the owner’s home or a designated spot.

One-way rentals are rare and depend entirely on an individual owner’s willingness and ability to facilitate it, often incurring significant additional fees. Defcofx.com Reviews

If one-way is critical, traditional rental companies like Cruise America might be a more reliable alternative.

How do I know if an RV is properly maintained on RVshare?

While RVshare doesn’t perform mechanical inspections itself, it relies heavily on the owner’s responsibility and user reviews.

Each RV listing includes details about the vehicle, and importantly, reviews from previous renters.

Looking for RVs with numerous positive reviews that specifically mention cleanliness and good working order is your best indicator of a well-maintained vehicle.

What payment methods does RVshare accept?

RVshare typically accepts major credit and debit cards for bookings. Crownrelo.com Reviews

They utilize a secure payment system to process transactions, ensuring your financial information is protected.

Specific accepted methods are usually outlined during the checkout process.

Can I get a refund if I return the RV early?

Generally, no.

If you return an RV early, you typically will not receive a refund for the unused portion of your rental period, as per most rental agreements on the platform.

The booking terms usually specify a fixed rental duration. Dukeandmilo.com Reviews

Does RVshare offer any discounts or promotions?

RVshare occasionally offers promotions, discounts, or special deals, especially during off-peak seasons or for specific events.

It’s advisable to check their website regularly, subscribe to their newsletter, or look for promotional banners on the homepage for any ongoing offers. Some owners also offer long-term stay discounts.

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