
Based on looking at the Engager.app website, it’s clear this platform aims to be a comprehensive practice management solution specifically tailored for accountants and bookkeepers.
It offers a suite of tools designed to streamline operations, enhance client communication, and boost efficiency, all while focusing on automation and simplified workflows.
From task management to secure client portals, it appears built to address the core needs of modern accounting firms, making it a valuable tool for professionals seeking to optimize their practice.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Engager.app Review & First Look
Based on checking the website, Engager.app presents itself as a robust, cloud-based practice management software engineered specifically for accounting and bookkeeping professionals.
The initial impression is one of a well-designed, purpose-built platform focused on automation, efficiency, and client relationship management.
The site highlights its recent accolades, such as the “Luca Award – Practice Management Software of the Year 2024,” which lends credibility and suggests industry recognition.
What is Engager.app?
Engager.app is a cloud-based software solution designed to streamline the operational processes within accounting and bookkeeping practices.
It aims to automate routine administrative tasks, centralize client data, improve communication, and provide a comprehensive overview of a firm’s activities. Elitetile.co.uk Reviews
The platform is pitched as a tool to help practices reduce manual effort, minimize errors, and free up valuable time for more strategic work.
Initial Impressions and User Experience
The website is clean, professional, and easy to navigate, immediately conveying a sense of trustworthiness and expertise.
Key features are prominently displayed, and the language is clear and concise, making it easy for potential users to understand the core value proposition.
The availability of a “Free 28-Day Trial” without credit card details suggests confidence in the product and encourages exploration, which is always a positive sign for users evaluating new software.
Industry Recognition and Awards
Engager.app proudly showcases its “Luca Award – Practice Management Software of the Year 2024” and “Digital Disruptors – Release of the Year 2024.” These awards are significant within the accounting and bookkeeping industry, indicating that the platform has been recognized by experts for its innovation and effectiveness. Thfi.com Reviews
Such accolades can serve as a strong indicator of quality and reliability for potential users.
Engager.app Features
Engager.app boasts a comprehensive set of features designed to enhance every aspect of an accounting or bookkeeping practice.
These tools are meticulously crafted to automate mundane tasks, improve client interactions, and provide actionable insights, ultimately leading to a more efficient and profitable operation.
Core Functionality
The platform’s core revolves around simplifying daily practice operations.
It provides the backbone for managing client relationships, tracking tasks, and handling crucial documents. Lpbin.com Reviews
- Client Management: A centralized platform for all client information, ensuring quick access to up-to-date data. This consolidates client communication, documents, and historical interactions in one place.
- Document Management & E-Signing: The ability to securely store, share, and manage documents, with integrated e-signature capabilities for efficient approvals and reduced paperwork. This streamlines the process of getting engagement letters or other critical documents signed.
- Unlimited Users: A significant differentiator, Engager.app allows firms to add an unlimited number of users at no extra cost, promoting seamless team collaboration regardless of practice size. This eliminates concerns about scaling user licenses as a team grows.
Automation & Communication
Automation is a cornerstone of Engager.app, focusing on reducing manual effort and ensuring timely communication.
- Automated Email: Streamlines routine email tasks, such as follow-ups, reminders, and notifications, ensuring clients stay informed without constant manual intervention. This helps maintain consistent client engagement.
- Bulk Message: Enables efficient communication with multiple clients simultaneously, ideal for updates, reminders, or new announcements, while still allowing for personalized content.
- Email Integration Gmail & Microsoft 365: Seamlessly links all client communications to their respective records, keeping inboxes organized and ensuring a complete interaction history.
- Custom Services: Allows practices to set up bespoke offerings like new client onboarding, AML checks, or health checks, adapting Engager.app to specific operational needs.
Task & Workflow Management
Engager.app provides robust tools to organize work, track progress, and ensure deadlines are met.
- Task Management: Assign, track, and complete tasks seamlessly, keeping workflows organized and projects managed effectively. This is crucial for maintaining productivity and meeting client expectations.
- Checklists: Break down larger tasks into manageable steps, ensuring consistency in workflow processes and improving team collaboration. This helps prevent overlooking important details.
- Job Stages: Effortlessly track projects through distinct phases, allowing teams to monitor progress, allocate resources, and ensure deadlines are met. This provides clarity on the status of each client’s work.
- Time Tracking: Accurately record time spent on client tasks, helping practices monitor billable hours, assess profitability, and simplify the billing process.
Customization & Collaboration
The platform emphasizes flexibility and teamwork, allowing practices to tailor the software to their unique needs and foster better internal collaboration.
- Customizable Dashboards: Tailor the interface to a practice’s specific needs, ensuring the software aligns perfectly with existing workflows.
- Colleague Tagging: Improves internal collaboration by allowing team members to be tagged in tasks or notes, ensuring immediate notification when their input is needed.
- Custom Fields: Create and add custom data fields to capture important, specific information relevant to clients and services, ensuring all necessary data is recorded.
- Core Values Display: Allows firms to showcase their core values directly within the software, visible to team members and switchable for client visits to display guiding principles instead of sensitive data.
Specialized Tools for Accountants & Bookkeepers
Engager.app offers features highly relevant to the financial services industry.
- Pricing Tool: Simplifies service pricing by helping create transparent, consistent, and client-friendly pricing structures. This is invaluable for accurate and fair quoting.
- Catch-Up Fees: A dedicated feature to easily add and manage fees for delayed or overdue work, ensuring proper valuation of services.
- Letter of Engagement LoE & Disengagement: Intuitive editors to generate tailored LoEs and disengagement letters effortlessly, streamlining onboarding and offboarding processes while ensuring compliance.
- Professional Clearance Letters: Simplifies drafting and sending professional clearance requests to previous accountants, making client transitions smooth and compliant.
- HMRC 64-8 Integration: A newly introduced integration for managing HMRC 64-8 Agent Authorisation, further streamlining client authorization processes.
Engager.app Pros & Cons
When evaluating any software, a balanced view is essential. Norfolksocks.com Reviews
Engager.app certainly brings a lot to the table for accounting and bookkeeping professionals, but like any tool, it has its strengths and areas where users might need to adjust.
Pros:
Engager.app offers several compelling advantages that make it an attractive option for firms looking to enhance their operations.
- Comprehensive Feature Set: From workflow automation and client management to e-signatures and time tracking, Engager.app provides a vast array of tools. This eliminates the need for multiple disparate software solutions, centralizing operations.
- Scalability for All Practice Sizes: The platform explicitly states it’s designed for practices of all sizes, from sole practitioners to large firms. Features like unlimited users at no extra cost underscore its ability to grow with a business.
- Strong Focus on Automation: The emphasis on automating routine tasks like reminders, record requests, and client communication can significantly reduce manual workload and free up staff for more strategic activities.
- Dedicated Client Portal: A secure, intuitive client portal for document exchange and communication enhances transparency and client satisfaction, providing a professional and convenient interface for clients.
- Robust Integrations: Seamless integration with popular accounting software like QuickBooks, FreeAgent, and Xero ensures data consistency and reduces redundant data entry, which is crucial for modern accounting practices.
- Transparent and Flexible Pricing: The client-based pricing model, starting with an accessible entry-level option and unlimited users, offers transparency and flexibility, allowing firms to choose a plan that aligns with their growth without hidden fees.
- Industry Recognition: Winning the “Luca Award – Practice Management Software of the Year 2024” and “Digital Disruptors – Release of the Year 2024” provides external validation of its quality and effectiveness.
- 28-Day Free Trial No Credit Card Required: The generous trial period without requiring payment details lowers the barrier to entry, allowing potential users to thoroughly assess the software’s fit for their practice.
- Dedicated Support & Community: Commitment to a 2-hour response time for support, a thorough Help Centre, a community forum, and regular Facebook Live sessions indicate strong support for users.
- Unlimited Data Storage: The promise of unlimited data storage subject to a fair usage policy removes concerns about hitting storage limits as a practice grows.
Cons:
While Engager.app offers many advantages, potential users should also consider certain aspects.
- Pricing Model: While flexible and client-based, understanding the exact cost as a firm scales up beyond 15,000 clients, requiring direct contact might require additional conversation. For very small firms with only a few clients, the initial tiers might seem modest but require careful consideration of feature utilization versus cost.
- Dependence on Integrations: While integrations are a pro, the effectiveness of the “seamless integration” feature with other accounting software relies heavily on the stability and functionality of those third-party platforms. Any issues with external software could indirectly impact Engager.app’s utility.
- Learning Curve: With such a comprehensive suite of features, there might be a learning curve for new users, especially those transitioning from less integrated systems. While the user-friendly interface is mentioned, mastering all functionalities could take time.
- Fair Usage Policy for Data: Although data storage is “unlimited,” it’s subject to a “fair usage policy.” The specifics of this policy are not detailed on the homepage, which could lead to uncertainty for practices with extremely large data volumes.
- VAT Exclusion in Stated Pricing: The pricing examples like “£9+VAT Per Month” explicitly exclude VAT, which means the final price will be higher for practices subject to VAT. This is standard in the UK but should be noted by international users or those not familiar with VAT-exclusive pricing.
- Limited Public Reviews Beyond Awards: While awards are great, a broader range of readily accessible, in-depth user reviews beyond the website’s curated testimonials e.g., Trustpilot, though only the badge is shown would provide more diverse perspectives on real-world usage and potential challenges.
Engager.app Pricing
Understanding the pricing structure of Engager.app is crucial for any accounting or bookkeeping firm considering its adoption.
The platform emphasizes a client-based pricing model, which differentiates it from typical user-based subscriptions, aiming for transparency and affordability. Brain.fm Reviews
Client-Based Pricing Model
Engager.app operates on a client-based pricing model, meaning your subscription cost is determined by the number of clients you manage within the system, rather than the number of users on your team.
This is a significant advantage, particularly for growing firms, as it allows for unlimited team members without incurring additional per-user costs.
- No Unlimited Users Cost: A key highlight is the inclusion of “unlimited users at no extra cost” across all plans. This enables seamless team collaboration and scalability without punitive fees for expanding your workforce.
- Transparency with Price Promise: Engager.app states its pricing comes with the “Engager Price Promise for transparency and fairness,” suggesting a commitment to straightforward billing without hidden charges.
Pricing Tiers and Examples
The website provides examples of pricing tiers, demonstrating how the cost scales with the number of clients.
All plans are advertised as including “every feature Engager offers,” ensuring no feature gatekeeping based on subscription level.
- 0-5 Clients: Starts at £9+VAT Per Month. This entry-level option is designed to be accessible for sole practitioners or very small firms just starting out.
- Standard Pricing + Xero Integration: This tier starts at £13+VAT Per Month for 0-5 clients, indicating that integration with Xero and presumably other major accounting software like QuickBooks and FreeAgent, though only Xero is explicitly tied to this price point may incur a slightly higher fee. The only stated extra fees are for SMS and Xero integration.
- Beyond 15,000 Clients: For practices managing more than 15,000 clients, Engager.app advises direct contact with their team for bespoke pricing. This indicates custom solutions are available for very large enterprises.
Free Trial and Data Handling
Engager.app offers a generous and commitment-free trial period. Clearresonancelab.com Reviews
- 28-Day Complimentary Trial: A full-feature access trial is available for 28 days without requiring credit card details. This allows ample time for potential users to thoroughly evaluate the software’s functionality and fit for their practice.
- Data Archiving Post-Trial: Should a user decide not to continue after the trial, their data will be securely archived before being irrevocably deleted, in line with data protection laws. This provides peace of mind regarding data privacy and security.
Value Proposition
The pricing structure appears competitive, especially given the comprehensive feature set and the unlimited user model.
For a firm focused on streamlining operations and improving client management, the investment seems positioned to deliver significant returns in efficiency and time savings.
The client-based approach could be particularly cost-effective for firms with a large team but a relatively stable client base, or those anticipating significant team growth.
How to Cancel Engager.app Subscription
While Engager.app aims to be a long-term solution for accounting and bookkeeping practices, understanding the cancellation process is vital for any user.
Based on the information available on their website, the process for managing or canceling a subscription is straightforward, aligning with their focus on transparency. Premierstairlift.co.uk Reviews
Understanding the Cancellation Policy
The website’s FAQ section mentions what happens to data if a user decides not to continue after the free trial, which implies a clear process for disengagement.
While a direct “cancel subscription” button or detailed step-by-step guide isn’t explicitly laid out on the main page, the general practice for cloud-based software often involves management within the user’s account settings or contacting support.
Key points related to subscription management and cancellation often include:
- Account Settings: Most cloud-based platforms allow users to manage their subscription details, including cancellation options, directly within their user dashboard or account settings. This is typically the first place to check.
- Contacting Support: If a self-service option isn’t immediately apparent or if a user requires assistance, reaching out to Engager.app’s dedicated support team would be the next step. Their commitment to a “2-hour response time” for support suggests they are readily available to assist with such queries.
- Data Deletion Protocol: Engager.app explicitly states that if you opt not to continue post-trial, your data will be “securely archived before being irrevocably deleted, all in line with data protection laws.” This protocol provides reassurance regarding data privacy during and after the cancellation process.
Steps to Consider When Cancelling
While the exact steps aren’t detailed on the homepage, here’s a general approach one would typically take:
- Review Terms and Conditions: Before canceling, it’s always prudent to review the terms and conditions or subscription agreement to understand any notice periods or specific requirements.
- Backup Your Data: Although Engager.app manages data deletion, it’s highly recommended to download and back up all critical client data and documents from the platform before initiating cancellation. This ensures you retain access to your firm’s historical information.
- Navigate to Account Settings: Log into your Engager.app account and look for sections like “Subscription,” “Billing,” “Settings,” or “My Account.” Cancellation options are usually found there.
- Contact Customer Support: If you cannot find a direct cancellation option, or if you prefer a human interaction, contact Engager.app’s support team via email [email protected] or through their provided support channels. Clearly state your intention to cancel and request instructions.
- Confirm Cancellation: Ensure you receive a confirmation of your subscription cancellation to avoid any future charges.
How to Cancel Engager.app Free Trial
The Engager.app free trial is designed to be commitment-free, and its cancellation process appears equally straightforward, particularly given that no credit card details are required upfront. Comparemymove.com Reviews
This eliminates many common anxieties associated with trial periods.
The “No Credit Card Required” Advantage
One of the most user-friendly aspects of Engager.app’s 28-day free trial is that it does not require credit card details upon sign-up.
This is a significant relief for users, as it means there’s no risk of accidental charges once the trial period ends if they forget to cancel.
Key implications of a no-credit-card trial:
- Automatic Expiration: In most “no credit card required” trial models, the trial simply expires automatically after the designated period in this case, 28 days if no action is taken to subscribe. This means if you decide not to continue, you typically don’t need to do anything to “cancel.”
- No Unwanted Charges: Without a credit card on file, there’s no possibility of being automatically billed for a subscription you don’t intend to use.
Data Handling After Trial Expiration
Engager.app explicitly addresses what happens to your data if you choose not to continue after the trial: Neoluxwatch.com Reviews
- “Should you opt not to continue post-trial, your data will be securely archived before being irrevocably deleted, all in line with data protection laws.”
This provides a clear roadmap for data management, reassuring users that their information will be handled responsibly, even if they don’t convert to a paid subscription.
Steps to “Cancel” the Free Trial or simply let it expire:
Given the “no credit card required” policy, active cancellation may not even be necessary.
- Evaluate During the Trial: Make the most of the 28 days to explore all features and assess how well Engager.app fits your practice’s needs.
- No Action Required for Non-Continuation: If, by the end of the 28-day trial, you decide Engager.app isn’t the right fit for your practice, you generally don’t need to take any specific “cancellation” steps. The trial will simply end.
- Data Retrieval Optional but Recommended: If you’ve uploaded significant client data or created extensive workflows during the trial and wish to retain that information for use elsewhere, ensure you export or download it before the trial concludes. While Engager.app archives and then deletes data, having your own backup is always a good practice.
- Consider Feedback: If you have specific reasons for not continuing, consider providing feedback to Engager.app. This can help them improve their product for future users.
In essence, canceling the Engager.app free trial is largely a passive process, relying on the trial’s natural expiration rather than requiring active intervention, thanks to their no-credit-card policy.
Engager.app Alternatives
While Engager.app presents itself as a robust solution for accounting and bookkeeping practice management, the market offers several alternatives.
Firms often evaluate competitors based on specific feature requirements, pricing, scalability, and integration capabilities. Crnaschoolprepacademy.com Reviews
Here, we’ll look at some prominent players in the practice management software space that often come up in comparison.
1. Karbon
- Overview: Karbon is a popular practice management platform known for its robust workflow automation, email integration, and client communication features. It’s often praised for its ability to centralize work and improve collaboration.
- Key Differentiators: Strong emphasis on “connected practice” with deep email integration Gmail, Outlook, robust workflow templates, and T-shaped team structures. Offers a comprehensive overview of client work, similar to Engager.app’s dashboard.
- Target Audience: Caters to accounting firms of various sizes, with a strong appeal to those looking for deep workflow automation and communication centralization.
- Pricing Model: Typically subscription-based, often priced per user, which can be a key difference from Engager.app’s client-based, unlimited user model.
2. Canopy
- Overview: Canopy is a cloud-based practice management software that offers a suite of tools including practice management, tax resolution, client management, and document management.
- Key Differentiators: Known for its intuitive user interface and a modular approach, allowing firms to pick and choose the tools they need. Strong features for client portal, document management, and secure file sharing. Also offers specific modules for tax resolution.
- Target Audience: Appeals to accounting and tax firms, particularly those who value a clean interface and potentially a modular approach to software adoption.
- Pricing Model: Usually priced per user, with different tiers for various features and modules.
3. WorkflowMax by Xero
- Overview: WorkflowMax is a project management and job management software that integrates tightly with Xero accounting software, aimed at professional service businesses, including accounting firms.
- Key Differentiators: Deep integration with Xero is a major selling point. Offers features for lead management, quoting, time tracking, job costing, and invoicing.
- Target Audience: Firms already heavily invested in the Xero ecosystem, seeking a seamless integration for practice management.
- Pricing Model: Subscription-based, typically per user, often with different tiers.
4. Aero Workflow
- Overview: Aero Workflow focuses on creating standardized processes and checklists for accounting and bookkeeping firms, ensuring consistency and efficiency.
- Key Differentiators: Strong emphasis on building and managing “recipes” workflows for repeatable tasks. Excellent for onboarding and training staff, ensuring work is done consistently.
- Target Audience: Firms that prioritize process standardization, efficiency, and consistent service delivery.
- Pricing Model: Subscription-based, usually per user.
5. Client Relationship Management CRM + Project Management Combinations
- Overview: Some firms opt for a combination of generalist CRM tools e.g., Salesforce, HubSpot and project management tools e.g., Asana, ClickUp, Monday.com to build a bespoke practice management solution.
- Key Differentiators: High degree of customization, flexibility to integrate with various tools, and potentially lower initial costs for basic plans.
- Target Audience: Firms with unique workflows, those who prefer to build their own tech stack, or those already utilizing these generalist tools for other business functions.
- Pricing Model: Varies widely. often per user for CRMs and project management tools, with additional costs for integrations or advanced features. This approach can quickly become complex and costly to manage.
When choosing an alternative, firms should consider Engager.app’s unique value propositions, such as its unlimited user model and client-based pricing, alongside its robust feature set.
This allows for a more direct and relevant comparison to find the best fit for their specific needs and budget.
Engager.app vs. Competitors
When evaluating Engager.app against its competitors, it’s important to look beyond just feature lists and delve into how their unique approaches, pricing models, and target audiences stack up. Neweracap.com Reviews
Engager.app’s distinct advantages, particularly its client-based pricing with unlimited users, set it apart in a crowded market.
Engager.app vs. Karbon: Workflow vs. Client-Centricity
- Engager.app: Excels in offering a comprehensive, integrated suite of tools with a strong emphasis on client management and automated communication. Its client-based pricing model with unlimited users makes it highly scalable for growing teams without prohibitive per-user costs. The core values display and custom services highlight its focus on tailored practice experiences.
- Karbon: Renowned for its deep email integration and sophisticated workflow automation, often described as an “operating system” for accounting firms. Karbon shines in its ability to centralize communication and provide highly detailed work visibility.
- Key Differentiator: Engager.app’s unlimited users and client-based pricing could offer significant cost savings for firms with large teams. Karbon’s strength lies in its highly structured workflow automation and unified communication, which might appeal to firms seeking meticulous process control and communication archiving.
Engager.app vs. Canopy: All-in-One vs. Modular Approach
- Engager.app: Offers an “all-features-included” model across its plans, ensuring users get a full suite of tools from the start. Its focus is on consolidating various aspects of practice management into one cohesive platform, from engagement letters to time tracking.
- Canopy: Provides a modular system where firms can choose specific tools e.g., client management, tax resolution, document management to build their customized solution. It’s known for its user-friendly interface and robust tax resolution capabilities.
- Key Differentiator: Engager.app’s integrated approach simplifies decision-making and ensures all functionalities work seamlessly together. Canopy’s modularity offers flexibility for firms that only need specific tools or want to scale up gradually, though this can lead to higher costs if many modules are eventually needed.
Engager.app vs. WorkflowMax: Core Integration vs. Broad Flexibility
- Engager.app: While offering integration with Xero, QuickBooks, and FreeAgent, Engager.app maintains its own distinct ecosystem of practice management tools, providing broad compatibility. Its strength is its comprehensive internal features.
- WorkflowMax: As a Xero company, WorkflowMax offers extremely deep and seamless integration with Xero accounting software. This is its primary draw, streamlining data flow for firms already heavily reliant on Xero.
- Key Differentiator: For firms whose accounting software is Xero, WorkflowMax offers unparalleled native integration. Engager.app provides integrations with multiple popular platforms, making it a more versatile choice for firms using various accounting software or those not exclusively tied to Xero.
Engager.app vs. Aero Workflow: Feature Set vs. Process Standardization
- Engager.app: Provides a rich array of features covering almost every aspect of practice management, from client portals to advanced communication tools and compliance documents. Its dashboard and filtering capabilities offer comprehensive oversight.
- Aero Workflow: Primarily focuses on creating and managing detailed, repeatable workflows and checklists. Its strength lies in standardizing processes and ensuring consistency, which is vital for quality control and scalability.
- Key Differentiator: Engager.app aims to be a complete practice management hub, automating and consolidating many functions. Aero Workflow is more specialized in process definition and management, which might necessitate pairing it with other tools for broader client management or communication.
Engager.app vs. Generalist CRM/PM Tools: Specialization vs. Customization
- Engager.app: Purpose-built for accountants and bookkeepers, meaning its features e.g., LoE generation, catch-up fees, HMRC integration are highly specific and tailored to the industry’s unique needs.
- Generalist CRM/PM Tools: Offer immense customization but require significant effort to configure for specific accounting workflows. While flexible, they often lack industry-specific features out-of-the-box and may require extensive integrations or custom development.
- Key Differentiator: Engager.app provides an immediate, ready-to-use solution that understands the nuances of accounting practice. Generalist tools offer flexibility but come with the overhead of setup, maintenance, and potentially integrating multiple systems to achieve similar functionality, which can quickly become complex and costly.
In summary, Engager.app positions itself as a powerful, user-friendly, and cost-effective solution, especially for firms valuing unlimited team access and a comprehensive suite of features within a client-centric model.
Frequently Asked Questions
Engager.app is a cloud-based practice management software specifically designed for accountants and bookkeepers, aiming to streamline operations, automate tasks, manage client relationships, and improve overall efficiency.
What are the main benefits of using Engager.app for an accounting practice?
Engager.app helps enhance efficiency and effectiveness through workflow automation, centralized client management, secure client portals, seamless integration with accounting software, customizable dashboards, enhanced team collaboration, and robust document management.
Is Engager.app suitable for both small and large accounting firms?
Yes, Engager.app is designed to accommodate accounting and bookkeeping practices of all sizes, from sole practitioners to large firms, offering scalability and customizable features to suit various needs. Winksleep.co.uk Reviews
Does Engager.app integrate with other accounting software?
Yes, Engager.app integrates effortlessly with popular accounting software platforms such as QuickBooks, FreeAgent, and Xero, ensuring data consistency and promoting efficiency.
How does Engager.app’s pricing work?
Engager.app uses a client-based pricing model, not user-based.
Your subscription cost depends on the number of clients you manage, and all plans include unlimited users at no extra cost.
Can I try Engager.app before subscribing?
Yes, Engager.app offers a 28-day complimentary trial with full feature access, and it does not require credit card details to start.
What happens to my data if I don’t continue with Engager.app after the trial?
Should you choose not to continue after the trial, your data will be securely archived before being irrevocably deleted, in line with data protection laws. Skyhawker.com Reviews
What kind of customer support does Engager.app offer?
Engager.app provides dedicated support with a commitment to a 2-hour response time, access to a thorough Help Centre, a community forum, and regular Facebook Live sessions for live support and updates.
Is there a limit to the amount of data I can store in Engager.app?
No, there is no explicit limit to the amount of data you can store within Engager.app.
However, they operate under a fair usage policy to prevent product misuse.
What is the “Engager Price Promise”?
The Engager Price Promise signifies their commitment to transparent and fair pricing, ensuring no hidden fees and clear understanding of subscription costs.
How does Engager.app help with client communication?
Engager.app streamlines client communication through features like Automated Email, Bulk Message sending, and seamless Email Integration with Gmail and Microsoft 365, ensuring timely and organized client interactions. Thereclinershowroom.com Reviews
Can Engager.app help with generating legal documents like engagement letters?
Yes, Engager.app includes features to effortlessly generate professional Letters of Engagement LoEs and Letters of Disengagement, simplifying the onboarding and offboarding process and ensuring compliance.
What is the Catch-Up Fees feature in Engager.app?
The Catch-Up Fees feature allows accountants and bookkeepers to easily add and manage fees for delayed or overdue work, ensuring proper valuation of services.
Does Engager.app offer time tracking?
Yes, Engager.app includes a Time Tracking feature that allows users to accurately record time spent on client tasks, helping manage billable hours, assess profitability, and simplify the billing process.
What are “Custom Services” in Engager.app?
Custom Services allow practices to create bespoke workflows, templates, and automations for specific offerings like new client onboarding or AML checks, tailoring the software to their unique operational needs.
How does Engager.app handle document signing?
Engager.app provides e-signature functionality, allowing clients to digitally sign engagement letters, contracts, and other key paperwork quickly and securely, streamlining workflows and reducing paper. Recordclick.com Reviews
What is the significance of the “Luca Award” for Engager.app?
Engager.app won the Luca Award for Practice Management Software of the Year 2024, an esteemed industry award often referred to as the “Oscars of the bookkeeping world,” reflecting its commitment to empowering practices.
Can I monitor my practice’s overall performance with Engager.app?
Yes, Engager.app offers an intuitive Dashboard that provides a real-time snapshot of all key activities, including tasks, client updates, notifications, and key metrics, helping you manage your workload efficiently.
What is the HMRC 64-8 Integration in Engager.app?
Engager.app has introduced an HMRC 64-8 Agent Authorisation integration, enabling accountants and bookkeepers to manage client authorizations with HMRC directly within the platform.
How do I get started with Engager.app after the trial?
To continue after the trial, you would typically convert to a paid subscription plan.
Engager.app also provides a Help Centre for setup guidance and encourages joining their community for support and networking.
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