ecodek.co.uk Logo

Based on looking at the website, Ecodek.co.uk appears to be a well-established UK-based manufacturer and installer of composite and aluminum decking.

The site presents a comprehensive offering, emphasizing durability, eco-friendliness, and a complete design-to-installation service.

If you’re looking to upgrade your outdoor space with a low-maintenance, long-lasting solution, Ecodek seems to position itself as a strong contender worth considering.

They highlight their commitment to quality with significant warranties and positive customer feedback, making a clear case for their products in the decking market.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Ecodek.co.uk Review & First Look

Upon an initial glance at Ecodek.co.uk, the website projects a professional and trustworthy image, focusing squarely on composite and aluminum decking solutions.

The navigation is intuitive, guiding visitors from product collections to design services and customer support.

The site clearly articulates its value proposition: high-quality, sustainable decking that’s easy to maintain and backed by substantial warranties.

User Experience and Website Aesthetics

The website boasts a clean, modern design with ample white space, making it visually appealing and easy to digest information.

Clear Calls to Action: Buttons for “Book your free design consultation” and “Free samples” are prominently displayed, encouraging immediate engagement.
High-Quality Imagery: The use of large, appealing images of decked outdoor spaces effectively showcases the product’s aesthetic potential.
Mobile Responsiveness: The site is designed to be responsive, ensuring a seamless browsing experience across various devices, from desktops to smartphones.

Initial Impressions of Product Range

Ecodek offers a diverse range of decking options, catering to both domestic and commercial needs. They highlight:

Composite Decking: Available in various styles like Grey, Brown, Premium, Woodgrain, and Ribbed, suggesting a wide aesthetic choice.
PVC Extra-Wide Decking: An alternative for those seeking broader board options.
Commercial Aluminium Decking: A robust, non-combustible option, particularly relevant for commercial projects and those seeking enhanced fire safety.

Ecodek.co.uk Features

Ecodek.co.uk emphasizes several key features that differentiate their product and service in the market.

These features are designed to address common pain points associated with traditional decking, providing a more convenient and long-lasting solution.

Sustainability and Eco-Friendliness

A core pillar of Ecodek’s offering is its commitment to environmental responsibility.

Recycled Materials: Their composite decking is made from approximately 60% sustainably-sourced wood flour and 35% recycled HDPE polymer recycled plastic milk bottles. This significant use of recycled content helps reduce waste and reliance on virgin materials.
Made in Britain: Manufacturing locally in the UK reduces carbon footprint associated with long-distance transportation.
Long-Lasting Product: By offering decking that doesn’t rot, warp, or splinter like traditional wood, Ecodek promotes a product with a longer lifecycle, further contributing to sustainability by reducing replacement needs.

Durability and Low Maintenance

Ecodek’s composite decking is engineered for longevity and minimal upkeep, a significant advantage over natural timber.

Resistance to Elements: The material composition makes it highly resistant to rot, decay, insect infestation, and splintering.
No Painting or Staining: Unlike wood, Ecodek composite decking does not require regular painting, staining, or sealing, drastically cutting down on maintenance efforts and costs over time. A simple wash-down is typically sufficient to keep it clean.
Market Leading Warranties: Ecodek offers warranties of up to 25 years on their composite collections with “Essentials” at 10 years, indicating strong confidence in their product’s durability. The solid composite boards are highlighted as being exceptionally strong and long-lasting.

Comprehensive Design & Install Service

Ecodek provides an end-to-end service, simplifying the process for customers.

Free Design Consultation: This service allows potential customers to have an advisor visit their home, bring samples, discuss design options, and receive a tailored quote without obligation. This personalized approach can be incredibly helpful in visualizing the final outcome.
Professional Installation Teams: Ecodek removes the hassle of finding a separate installer by providing their own expert fitting teams. This integrated approach ensures the decking is measured, made, and fitted precisely, adhering to their quality standards.
Hassle-Free Experience: The emphasis is on a seamless journey from concept to completion, allowing customers to “relax with professional installation.”

Ecodek.co.uk Pros & Cons

When evaluating Ecodek.co.uk, it’s important to weigh both the advantages and potential drawbacks to determine if their offering aligns with your specific needs and priorities.

Pros: The Upsides of Ecodek

Ecodek presents a compelling case for its decking solutions, with several notable benefits:

Exceptional Durability and Longevity:
- Made from composite materials wood flour and recycled plastic, Ecodek decking is inherently resistant to rot, warping, splintering, and insect damage, issues common with traditional timber.
- The website states that their solid composite boards are “extremely strong” and “do not rot,” leading to a significantly longer lifespan compared to many alternatives.
- They offer market-leading warranties of up to 25 years on most collections, providing substantial peace of mind. For example, their core collections carry a 25-year warranty, while the Essentials range has a 10-year warranty, both strong indicators of expected product life.
Low Maintenance Requirements:
- A major selling point is the minimal upkeep needed. Unlike wood, Ecodek composite decking does not require painting, staining, or regular sealing.
- The site states, “a simple wash down every now and then keeps it in top condition,” which translates to significant time and cost savings over the years.
Environmental Responsibility:
- Ecodek emphasizes its eco-friendly credentials, using approximately 60% sustainably-sourced wood flour and 35% recycled HDPE polymer recycled plastic milk bottles.
- The fact that their products are “Made in Britain” also contributes to a lower carbon footprint through reduced transportation emissions.
Comprehensive Service Offering:
- The “Design & Install” service is a standout feature, providing a hassle-free experience from start to finish. This includes a free home design consultation where advisors bring samples and offer expert advice.
- The provision of professional installation teams means customers don’t need to source their own fitters, ensuring quality and convenience.
Aesthetic Variety:
- Ecodek offers a range of styles and colours, including Grey, Brown, Premium, Woodgrain, and Ribbed composite decking, allowing customers to choose a look that complements their outdoor space.
- They also offer balustrades in various designs and materials composite, glass, aluminum to elevate the overall appearance.
Non-Combustible Options:
- Their Adek aluminium decking system is a significant advantage for commercial projects or areas with strict fire safety regulations, holding a fire rating of A2fl-s1 and A2-s1, d0.

Cons: Potential Downsides to Consider

While Ecodek presents many benefits, potential drawbacks are also worth noting:

Higher Initial Cost:
- While not explicitly stated on the homepage, composite decking generally has a higher upfront cost per square foot compared to traditional timber decking. This initial investment can be a barrier for some budgets. However, this is often offset by the long-term savings on maintenance and replacement.
Limited Customization Compared to Wood:
- Although Ecodek offers various styles and colors, the aesthetic choices are predetermined by the manufacturing process. Unlike wood, which can be cut, stained, and painted in endless variations, composite decking has a fixed appearance once installed. While the site mentions that “boards will adhere to oil based or epoxy based paints and stains,” they “advise against altering the natural beauty of the board,” suggesting it’s not the intended or recommended path for customization.
Heat Retention:
- A common characteristic of composite decking, not specifically addressed by Ecodek but generally true for the material, is that it can retain more heat than natural wood under direct sunlight. This might make the surface hotter to walk on during peak summer days.
Online Information Depth:
- While the homepage provides a good overview, detailed technical specifications or installation guides might require delving deeper into specific product pages or contacting support. The website is well-structured, but comprehensive information for DIYers might be less immediate.
No Explicit Pricing Details on Homepage:
- The website doesn’t display general pricing or cost ranges on the homepage, requiring customers to engage in a consultation for a tailored quote. While this ensures accurate pricing for specific projects, it means immediate cost comparison is not possible for casual browsers.

Ecodek.co.uk Pricing

Ecodek.co.uk, like many providers of custom home improvement solutions, does not display explicit pricing on its homepage.

This approach is standard for services that involve bespoke design, measurement, and installation, as the final cost is highly dependent on various factors unique to each project.

Factors Influencing Ecodek Pricing

The ultimate price you’d pay for an Ecodek decking system would be influenced by several key variables:

Decking Collection Chosen: Ecodek offers various composite and aluminum decking collections, such as Grey, Brown, Premium, Woodgrain, Ribbed, PVC extra-wide, and Adek aluminium. Each collection likely has a different price point based on its materials, features, and manufacturing complexity. For instance, the Adek aluminium system, being non-combustible and highly durable, might be at the higher end of the spectrum compared to a standard composite option.
Deck Size and Complexity: The larger the area to be decked, the higher the material and installation costs. Complex designs involving multiple levels, curves, or intricate shapes will also increase the labor and material requirements, thus impacting the price.
Choice of Balustrades and Accessories: Ecodek also offers balustrades railings in various designs and materials. Adding these, along with other accessories like hot tubs which they also offer, will naturally increase the total project cost. The type and material of the balustrades e.g., glass vs. composite will also play a role.
Installation Service: Opting for Ecodek’s full “Design & Install” service, while convenient, will include the cost of professional installation by their expert teams. This is a significant component of the overall price, albeit one that ensures a quality, hassle-free build. If they offered a supply-only option for DIYers which isn’t prominently advertised for domestic customers, that would naturally be cheaper on the material side.
Site Specifics and Preparation: Any necessary groundwork, removal of old decking, or specific site challenges that require additional labor or materials would also factor into the final quote.

Obtaining a Quote

To get an accurate price for your specific decking project, Ecodek strongly encourages customers to:

Book a Free Home Design Consultation: This is the primary method for obtaining a tailored quote. During this visit, a customer advisor will assess your space, discuss your requirements, bring samples, and provide a detailed quotation. This personalized approach ensures the quote reflects the exact scope of work and materials needed.
Contact Direct: While not explicitly for pricing, their phone number 0800 208 8810 and contact forms for “Book free consultation” or “Book an appointment” are the direct channels for engagement.

This bespoke quoting process ensures that customers receive an accurate price based on their unique project, rather than a generic estimate that may not fully encompass all requirements.

It emphasizes the tailored nature of their service, though it does mean immediate online price comparison is not possible.

Ecodek.co.uk Alternatives

While Ecodek.co.uk presents a strong offering for composite and aluminum decking, the market is robust with several reputable alternatives.

If you’re exploring options, it’s wise to compare features, pricing, and service models to find the best fit for your project.

Leading Composite Decking Competitors

Many companies specialize in composite decking, offering similar benefits of durability and low maintenance. Key players in the UK market include:

Trex: One of the most globally recognized brands in composite decking. Trex offers a wide range of colors and finishes, often known for its deep wood grain patterns and extensive warranty. They focus heavily on sustainability, using 95% recycled materials.
Millboard: Known for its highly realistic wood-look composite decking, Millboard uses a unique Lastane® surface for enhanced slip-resistance and durability. Their products are often perceived as a premium option due to their authentic appearance and performance.
Fiberon: Offers a diverse portfolio of composite decking products, often categorized by good, better, and best tiers to suit various budgets and aesthetic preferences. They focus on stain, fade, and mold resistance.
Deckorators: While perhaps more prominent in North America, Deckorators products are available internationally and are known for their innovative decking solutions, including mineral-based composites which are exceptionally stable and resistant to heat.
Dura Composites: A UK-based company offering a range of composite decking, cladding, and fencing. They emphasize engineered solutions and boast significant experience in both residential and commercial projects.

Timber Decking Traditional Option

For those who prefer the natural aesthetic and feel of real wood, timber decking remains a popular alternative.

Softwood Decking: Typically made from treated pine or spruce, softwood is the most budget-friendly option. It’s readily available and easy to work with. However, it requires significant maintenance regular cleaning, staining/oiling to prevent rot, warping, and splintering, and typically has a shorter lifespan than composite.
Hardwood Decking: Species like Ipe, Balau, or Cumaru offer exceptional natural durability, beauty, and resistance to rot and insects. They are significantly more expensive than softwoods but can last for decades with proper care. Like softwoods, they require regular oiling to maintain their color and prevent greying.

Other Decking Materials

Beyond composite and traditional timber, other materials offer niche advantages:

PVC Decking e.g., AZEK by TimberTech: These are pure plastic boards, often lighter than composites and offering excellent fade, stain, and mold resistance. They are typically more expensive than many composite options but require virtually no maintenance. Ecodek themselves offer PVC extra-wide decking, so this is an option within their own range too.
Aluminum Decking: As offered by Ecodek with their Adek system, aluminum decking is highly durable, non-combustible, lightweight, and requires minimal maintenance. It’s an excellent choice for commercial applications or areas requiring high fire ratings, though its aesthetic is typically more modern and less “natural” than wood or composite.

Key Considerations When Choosing an Alternative:

Budget: Determine your initial investment capacity and long-term maintenance budget.
Maintenance Tolerance: How much time and effort are you willing to put into upkeep?
Aesthetics: Do you prefer the natural look of wood or the consistent appearance of composite?
Durability and Warranty: How long do you expect the decking to last, and what kind of guarantee do you need?
Environmental Impact: Are recycled materials and sustainable manufacturing practices important to you?
Installation: Will you DIY, or do you need a full supply and install service?

By considering these factors against the offerings of Ecodek and its alternatives, you can make an informed decision for your outdoor space.

How to Cancel Ecodek.co.uk Free Trial Design Consultation

While Ecodek.co.uk doesn’t offer a traditional “free trial” in the software sense, their equivalent is the “free home design consultation.” This consultation is a no-obligation service where a customer advisor visits your home to discuss your decking needs, show samples, and provide a tailored quote. If, for any reason, you need to cancel or reschedule this appointment, the process is straightforward.

Steps to Cancel or Reschedule Your Free Design Consultation:

Direct Contact: The most efficient way to cancel or reschedule your free design consultation is to directly contact Ecodek’s customer service.
- Phone: Look for a contact number prominently displayed on their website. The homepage lists 0800 208 8810 as their primary contact number. Calling them directly allows for immediate communication and confirmation of cancellation or rescheduling.
- Email: If a contact email address is provided on their “Contact Us” or “Help & Advice” pages, you can send an email stating your intention to cancel or reschedule. Be sure to include your name, contact information, and the date/time of your scheduled consultation.
- Online Contact Form: Some websites offer an online contact form. If Ecodek has one, you can use this to submit your request.
Provide Necessary Information: When contacting Ecodek, be prepared to provide:
- Your full name
- The date and time of your scheduled consultation
- Any reference number or confirmation email details you may have received
- Your reason for cancellation optional, but can be helpful for their scheduling or your preferred new time/date for rescheduling.
Confirm Cancellation: Always seek confirmation that your consultation has been successfully cancelled or rescheduled. If you cancel via email or online form, ask for a confirmation email. If you call, note down the name of the person you spoke with and the date/time of the call.

Important Considerations:

Timeliness: It’s courteous and helpful to cancel or reschedule as soon as you know you won’t be able to make the appointment. This allows Ecodek to adjust their schedule and potentially offer the slot to another customer.
No Financial Obligation: Since this is a free, no-obligation consultation, there should be no financial penalty for cancellation. The purpose is to provide a service that helps you decide, not to bind you.
Future Engagement: Cancelling a consultation doesn’t prevent you from rebooking one in the future if your circumstances change or you decide to revisit your decking project.

By following these steps, you can easily manage your free design consultation with Ecodek.co.uk without any hassle.

How to Cancel Ecodek.co.uk Orders or Services

Cancelling an order or service with Ecodek.co.uk, beyond the initial consultation, would typically involve products and installation services that have been formally agreed upon.

The process for cancellation would depend heavily on the stage of your order and the terms and conditions outlined in your contract or agreement with Ecodek.

Understanding Ecodek’s Order Process

Based on the website’s description of their “How it works” section, the process seems to be:

Free Home Design Consultation: Initial discussion and quote.
Expert Advice & Tailored Quote: This is where you would finalize your design and receive a firm quotation.
Professional Installation: This implies a contractual agreement for supply and fitting.

It’s crucial to refer to any documentation you received after the consultation, especially the formal quote or contract, as this will detail the specific terms regarding cancellations, refunds, and changes.

Steps to Cancel an Order or Service:

Review Your Contract/Agreement:
- Before taking any action, meticulously read through the terms and conditions provided in your Ecodek quote, order confirmation, or service agreement. Look for sections related to:
  - Cancellation Policy: This will outline if and when you can cancel, what penalties if any apply, and within what timeframe.
  - Refund Policy: Details on how refunds are processed, especially concerning deposits or partial payments.
  - Change of Mind/Cooling-Off Period: As a UK-based company, consumer protection laws like the Consumer Contracts Regulations 2013 for distance or off-premises sales may provide a cooling-off period during which you can cancel without penalty. Check if this applies to your specific agreement.
Contact Ecodek Immediately:
- As soon as you decide to cancel, contact Ecodek directly. Time is often of the essence, especially if materials have been ordered or installation has been scheduled.
- Phone: Use their primary contact number, 0800 208 8810, for immediate communication. Explain your situation clearly.
- Written Communication Email/Letter: Follow up any phone conversation with a written cancellation request via email or registered post. This provides a clear record of your cancellation attempt and the date. Include:
  - Your full name and contact details.
  - Your order number or reference number.
  - The date of your order/agreement.
  - A clear statement that you wish to cancel your order/service.
  - The reason for cancellation optional, but can help.
  - Request confirmation of the cancellation and any associated refund or next steps.
Discuss Financial Implications:
- Be prepared to discuss any deposits paid or costs incurred by Ecodek if the cancellation is made after materials have been ordered or work has commenced.
- If your cancellation falls within a legally mandated cooling-off period, you should be entitled to a full refund. Outside of this, the terms of your contract will govern any potential charges.

Stage of Order:
- Before Material Order/Fabrication: If you cancel very early, before Ecodek has ordered custom materials or begun any fabrication especially for bespoke designs, the cancellation might be relatively straightforward with minimal or no financial penalty.
- After Material Order/Fabrication: If materials have been ordered or custom boards have been manufactured, there might be charges to cover these costs, as they may not be returnable or reusable.
- Installation Scheduled/Commenced: If installation teams have been scheduled or work has already started on-site, there will almost certainly be charges for labor, transportation, and any work completed.
Documentation: Keep meticulous records of all communications, including dates, times, names of representatives, and copies of emails or letters.

By understanding your contractual obligations and acting promptly, you can navigate the cancellation process with Ecodek.co.uk as smoothly as possible.

Ecodek.co.uk vs. TimberTech

When homeowners and commercial clients consider new decking, Ecodek.co.uk and TimberTech often emerge as strong contenders in the composite decking market.

Both offer low-maintenance, durable alternatives to traditional wood, but they have distinct characteristics that might make one a better fit for a given project.

Ecodek.co.uk: Made in Britain, Integrated Service

Ecodek positions itself as a comprehensive solution, emphasizing its UK manufacturing base and end-to-end service.

Manufacturing & Materials:
- Made in Britain: A significant selling point for those prioritizing local manufacturing and potentially lower carbon footprints from transportation.
- Composition: Approximately 60% sustainably-sourced wood flour and 35% recycled HDPE polymer recycled plastic milk bottles.
- Product Type: Primarily solid composite decking, which they highlight as being “extremely strong” and resistant to rot, with some PVC extra-wide board options and their Adek aluminium system.
Service Model:
- Full Design & Install Service: Ecodek offers a complete package from free home design consultation to professional installation by their own teams. This is ideal for customers seeking a hassle-free, turnkey solution.
- Direct-to-Customer & Trade: They serve both domestic and commercial clients, offering direct supply for trade.
Warranties:
- Market-leading warranties of up to 25 years on most composite collections 10 years on Essentials, reflecting confidence in their product’s longevity.
Key Strengths:
- Integrated service streamlines the entire process.
- Strong focus on sustainability through recycled materials and local manufacturing.
- Solid board construction for enhanced durability.
- Non-combustible aluminium option Adek.

TimberTech AZEK: Premium Innovation, Global Presence

TimberTech, particularly under the AZEK brand, is a globally recognized leader known for its innovative material science and premium product lines.

*   Global Presence: Products are manufactured in the USA, with widespread distribution.
*   Composition: TimberTech offers various lines:
    *   Composite: Made from a mix of wood fibers and recycled plastic.
    *   Advanced PVC e.g., AZEK Deck: This is TimberTech's flagship, made from 100% synthetic materials virgin and recycled PVC. This material is highly resistant to mold, mildew, moisture damage, and termites, and often has superior heat dissipation compared to traditional composites.
*   Product Type: Offers both composite and advanced PVC decking, with a strong emphasis on capped composites and PVC for enhanced durability and aesthetics.

*   Product Focus: TimberTech primarily manufactures and distributes decking boards and accessories. They work through a network of authorized dealers, distributors, and certified installers.
*   DIY & Professional Install: While professionals use TimberTech, the products are also popular for DIY installations, with extensive guides and resources available.

*   Warranties vary by product line, often including 25-year or 30-year fade and stain warranties, and sometimes limited lifetime warranties on product integrity.

*   Pioneers in advanced PVC decking, offering superior resistance to elements and often cooler surfaces.
*   Wide range of aesthetic choices, including multi-tonal boards and realistic wood grain textures.
*   Strong global brand recognition and extensive dealer network.
*   Excellent fade and stain resistance across their premium lines.

Head-to-Head Comparison:

Feature	Ecodek.co.uk	TimberTech AZEK
Primary Material	Solid Composite wood/recycled plastic, PVC, Aluminium	Capped Composite wood/recycled plastic, Advanced PVC 100% synthetic
Manufacturing	Made in Britain	Primarily USA-made, global distribution
Service Model	Full Design & Install, Direct-to-Trade	Product supply via dealers/distributors, professional installation network
Eco-Focus	High recycled content, local manufacturing	High recycled content composite, some PVC lines are highly recyclable
Durability	Strong, rot-resistant solid boards, 25-yr warranty	Highly durable, superior fade/stain resistance, longer warranties some lifetime
Aesthetics	Range of colours/styles, realistic wood-look	Extensive range of colors/textures, highly realistic wood grain, multi-tonal options
Innovation	Aluminium decking Adek	Advanced PVC, cool-to-touch technology some lines
Cost	Mid-to-high end inclusive of install	Often perceived as premium, mid-to-high end product only

Who should choose which?

Choose Ecodek if: You are in the UK, value local manufacturing, want a complete, hands-off design and installation service, and prioritize solid, durable composite boards with strong warranties.
Choose TimberTech if: You are looking for cutting-edge material technology especially advanced PVC, prefer a broader range of high-end aesthetic options, are comfortable sourcing an installer or doing DIY, and prioritize superior fade/stain resistance and potentially cooler surface temperatures.

Both are excellent choices in their respective segments, and the “better” option ultimately depends on your project’s specific requirements, budget, and desired level of involvement.

Ecodek.co.uk User Testimonials and Community Feedback

Based on the Ecodek.co.uk homepage, customer testimonials are prominently featured, providing direct insights into user satisfaction.

While these are curated for the website, they offer a glimpse into the company’s perceived strengths from the customer’s perspective.

The site also encourages visiting “case studies” for more detailed examples.

Featured Testimonials on Ecodek.co.uk

The homepage highlights three specific testimonials, each touching on different aspects of the Ecodek experience:

Rob C’s Feedback: “Excellent range of decking with different styles and colours. The team are really helpful and knowledgeable and make the buying experience an easy one!”
- Insight: This review emphasizes the variety of product options and the quality of customer service. It suggests that the sales/advisory team is well-informed and facilitates a smooth purchasing journey, which is crucial for a significant home improvement investment.
David W’s Feedback: “The product is easy to fit and work with, looks fantastic when down and made the decking area look so much better than the old timber decking.”
- Insight: This testimonial focuses on the product’s ease of installation potentially relevant for trade/DIY customers, though Ecodek offers installation and, more importantly, the transformative aesthetic appeal and superiority over traditional timber. This reinforces the benefits of composite decking in terms of appearance and performance.
Jeff A’s Feedback: “Brilliant product and even better staff and service. Great to see a British manufacturer doing everything right. Well done Ecodek!”
- Insight: Jeff’s review broadly praises both the product and the service, echoing Rob C’s sentiment about excellent staff. The mention of “British manufacturer” suggests that supporting local industry is a value proposition for some customers, and it also subtly underscores the quality and reliability associated with UK production standards.

General Themes from On-Site Feedback

From these limited but direct testimonials, several positive themes emerge regarding Ecodek:

Product Quality: Customers seem satisfied with the look and performance of the decking.
Customer Service: The team is consistently described as helpful, knowledgeable, and efficient.
Ease of Process: The overall buying and where applicable fitting experience is portrayed as straightforward and hassle-free.
Aesthetic Improvement: The decking enhances outdoor spaces significantly compared to older materials.
Support for British Manufacturing: A point of pride for some customers.

Seeking Broader Community Feedback

While on-site testimonials are valuable, a comprehensive understanding of community feedback often requires looking beyond the company’s own platform.

Potential avenues for finding more diverse user reviews include:

Third-Party Review Sites: Platforms like Trustpilot, Google Reviews, or independent review sites specific to home improvement in the UK often host unmoderated customer experiences. Searching “Ecodek reviews Trustpilot” or “Ecodek Google reviews” would be a logical next step.
Home Improvement Forums and Social Media: Online forums dedicated to DIY, gardening, or home renovation, as well as social media groups, can provide candid discussions and varied opinions from real users who have purchased or installed Ecodek products.

What to look for in broader reviews:

Consistency of feedback: Do the positive themes from the Ecodek site hold true across independent platforms?
Negative feedback patterns: Are there recurring issues mentioned e.g., specific product problems, delays, communication issues?
Resolution of issues: How does Ecodek respond to and resolve complaints? This indicates their commitment to customer satisfaction even when things go wrong.

By combining the curated testimonials from Ecodek.co.uk with independent community feedback, potential customers can gain a more balanced and complete picture of the company’s reputation and product performance.

Frequently Asked Questions

What is Ecodek.co.uk?

Ecodek.co.uk is a UK-based manufacturer, supplier, and installer of high-quality composite and aluminum decking solutions for both domestic and commercial outdoor spaces.

What materials is Ecodek composite decking made from?

Ecodek composite decking is primarily made from approximately 60% sustainably-sourced wood flour and 35% recycled HDPE polymer recycled plastic milk bottles, combined with bonding agents.

How long does Ecodek composite decking last?

Yes, Ecodek composite decking is designed for longevity. Their solid composite boards are very strong and do not rot, warp, or splinter. Ecodek offers warranties of up to 25 years on most of its composite collections the Essentials range has a 10-year warranty.

Does Ecodek decking require painting or staining?

No, one of the key benefits of Ecodek composite decking is its low maintenance.

It does not require painting or staining to protect it, unlike traditional timber decking. A simple wash down is sufficient for maintenance. Revolutionattire.com Reviews

Is Ecodek composite decking eco-friendly?

Yes, Ecodek emphasizes its eco-friendly credentials, stating that their decking is made from sustainably-sourced wood flour and recycled plastic.

They also manufacture their products in Great Britain, which reduces transportation emissions.

Does Ecodek offer an installation service?

Yes, Ecodek provides a comprehensive “Design & Install” service, including professional installation by their expert fitting teams, making the process hassle-free for customers.

What is the Ecodek “free design consultation”?

The free design consultation is a no-obligation service where an Ecodek advisor visits your home, brings samples, provides expert advice on design, and offers a tailored quote for your decking project.

How do I get a price quote from Ecodek.co.uk?

To get a price quote, you need to book a free home design consultation through their website or by calling them. Wishup.co Reviews

They do not publish general pricing online as costs vary based on project specifics.

Are Ecodek products made in the UK?

Yes, Ecodek proudly states that their decking products are “Designed & made in Great Britain.”

Does Ecodek offer commercial decking solutions?

Yes, Ecodek supplies and installs composite and aluminum decking for both commercial and trade projects, with specialized options like their non-combustible Adek aluminium system.

Can I get free samples from Ecodek?

Yes, the Ecodek.co.uk website prominently offers the option to request “Free samples” of their decking materials.

What are the main benefits of composite decking over timber?

Composite decking offers advantages such as resistance to rot, warp, and splintering, low maintenance no painting/staining, longer lifespan, and often uses recycled materials, unlike traditional timber. Nordlivingic.com Reviews

What is Adek aluminium decking?

Adek aluminium decking is Ecodek’s non-combustible decking system, designed for fire safety.

It holds a fire rating of A2fl-s1 and A2-s1, d0, making it suitable for projects with strict fire regulations.

Does Ecodek sell balustrades?

Yes, Ecodek offers a range of balustrades railings in various designs to complement their decking and elevate the outdoor space.

Can Ecodek decking be used with hot tubs?

Yes, the website mentions that Ecodek offers “luxury hot tubs” as part of their outdoor space solutions, implying their decking is compatible with hot tub installations.

How do Ecodek warranties compare to competitors?

Ecodek offers competitive warranties of up to 25 years on most composite collections, which is considered market-leading and demonstrates their confidence in product durability. Uktrace.co.uk Reviews

How do I cancel my Ecodek free design consultation?

To cancel your free design consultation, you should contact Ecodek directly via their phone number 0800 208 8810 or through their contact forms. It’s best to do this as soon as possible.

What if I need to cancel an Ecodek order or service?

Cancellation of an order or service depends on the terms of your contract with Ecodek and the stage of your order.

You should review your agreement and contact them immediately to discuss potential charges or refunds.

Where can I see examples of Ecodek installations?

The Ecodek.co.uk website encourages visitors to “Visit our case studies” section to view examples of their completed decking projects.

Does Ecodek offer tips on composite decking maintenance?

Yes, Ecodek provides practical tips and advice on composite decking maintenance, benefits, and comparisons with wood decking in their “Ecodek insights” blog section on their website. My-furniture.com Reviews

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