Hugmie.ie Reviews

Based on checking the website, Hugmie.ie appears to be an online retailer specializing in mobile phone and tablet accessories, along with repair services for various electronic devices.

They offer a range of products such as phone cases, screen protectors, charging cables, chargers, audio devices, and other tech accessories.

The site also highlights its physical store locations across Ireland and emphasizes features like free delivery, easy returns, and customer support.

The business model seems straightforward, focusing on providing essential tech gear and repair solutions to consumers.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Hugmie.ie Review & First Look: A Deep Dive into Their Offerings

Based on a thorough review of the Hugmie.ie website, it presents itself as a comprehensive hub for mobile and tablet accessories, coupled with professional repair services.

The initial impression is one of a well-organized e-commerce platform that aims to cater to the everyday technological needs of its customers, particularly those in Ireland, the UK, and the EU.

Website Navigation and User Experience

The site’s layout is clean and intuitive, with clear categories for “Cases,” “Charging Cables,” “Chargers,” “Audio Devices,” and “Accessories.” This structured approach makes it easy for users to find specific products.

The “On Sale” and “Hot” sections are prominently displayed, drawing attention to discounted items and popular products, which can be a significant draw for budget-conscious consumers.

The inclusion of customer reviews directly on the homepage, such as “Case an screen protecter perfect” by Jeremy McMahon April 18, 2025 and “Great cover” by Caroline Farrington April 17, 2025, helps build immediate trust and social proof, albeit with future-dated review entries that might raise an eyebrow upon closer inspection. Deepcleanlondon.co.uk Reviews

The website also features a “Shop by Category” section with clear calls to action, further streamlining the user journey.

Product Range and Quality Claims

Hugmie.ie boasts an extensive catalog of accessories for a wide array of devices, from the latest iPhone 16 cases to various Samsung and Apple iPad cases, and universal tablet solutions.

They offer a diverse range of screen protectors, including tempered glass options for iPhones and iPads, along with camera protectors.

The charging solutions cover all modern standards: Lightning, USB Type-C, Micro USB, and even HDMI/Audio/Network cables, alongside a variety of USB, wireless, and car chargers.

They claim “Premium Quality” and state, “We test our products to the absolute max so they always perform as promised.” This claim is a strong indicator of their commitment to product reliability, though actual performance would need to be verified through hands-on testing or independent reviews. Bariskeklik.com Reviews

Repair Services Overview

Beyond accessories, Hugmie.ie positions itself as a reliable repair center.

They list comprehensive repair services for major brands like iPhone, Samsung, Google Pixel, Huawei, and OnePlus.

Services include screen repair, back glass repair, battery replacement, charging port repair, and camera repair.

For instance, an “iPhone 11 Screen Repair” starts from €69.00, and a “Samsung Galaxy S Series Battery Replacement” from €50.00. They emphasize using “Premium Quality Parts for Your Device” and offer both mail-in and drop-in options for repairs.

This dual offering of products and services provides a holistic solution for device owners. Inspiredpropertymanagement.com Reviews

Hugmie.ie Pros & Cons

Every online platform has its strengths and weaknesses, and Hugmie.ie is no exception.

Understanding these can help potential customers make informed decisions.

Pros: What Hugmie.ie Does Well

• Extensive Product Range: Hugmie.ie offers a wide variety of accessories for multiple brands and models, from phone cases and screen protectors to chargers, cables, and audio devices. This breadth of choice means customers are likely to find what they need for their specific device. For example, they cater to iPhone 16, various Samsung models, and multiple iPad generations.
• Comprehensive Repair Services: The availability of repair services for major smartphone brands iPhone, Samsung, Google Pixel, Huawei, OnePlus covering various issues like screen, battery, and charging port repair is a significant advantage. This one-stop-shop approach for both accessories and repairs is convenient. Repair examples include iPhone 11 screen repair from €69.00 and Samsung Galaxy S Series battery replacement from €50.00.
• Physical Store Presence: With “16 Stores in Ireland,” Hugmie.ie provides a tangible presence that builds trust and offers customers the option of in-person service, advice, and product pickup. This is a considerable benefit compared to purely online retailers, especially for complex issues like device repairs.
• Customer-Centric Policies: They highlight “Free delivery in Ireland over €29” and “Free delivery in the UK & EU over €79,” making purchases more appealing. Their “Easy 14 Days Return” policy also provides peace of mind for customers who might need to return or exchange items.
• Customer Support: The website states, “Plus our world-class customer support team are available 24 hours a day, 5 days a week.” While the “world-class” claim is subjective, the commitment to 24/5 availability suggests a focus on customer service responsiveness.
• Promotions and Discounts: The “Up to 60% Off Sitewide” promotion and various sales visible on the homepage indicate that customers can often find good deals. For instance, the Adventurer Series iPhone Heavy Duty Case was discounted from €20.99 to €13.99 33% off.

Cons: Areas for Potential Improvement

• Future-Dated Reviews: A notable concern discovered during the review is the presence of customer reviews with dates in the future e.g., April 18, 2025, April 17, 2025. This discrepancy could undermine customer trust in the authenticity of the reviews provided on the website. While it might be a simple technical glitch or an input error, it certainly raises questions about the rigor of their review management system.
• Lack of Detailed Product Specifications: While products are listed with prices and some basic descriptions, more in-depth technical specifications, compatibility lists, and material details for many accessories could enhance the customer’s ability to make an informed choice. For example, for a “Hugmie® Silicone USB-A to Type-C Fast Charging Cable,” specific wattage or data transfer speeds aren’t immediately apparent.
• Limited Transparency on Repair Parts: While they claim to use “Premium Quality Parts,” more detailed information on whether these are OEM Original Equipment Manufacturer, genuine refurbished, or high-quality aftermarket parts would be beneficial for customers seeking repairs, particularly for high-value devices.
• Generic Customer Testimonials: While positive, some testimonials are quite brief and generic, like “5 star” or “Excellent product and service,” which, while good, don’t always provide specific insights into the product or service experience.

Hugmie.ie Features: What Makes It Stand Out and What to Look For

Hugmie.ie isn’t just another online store.

It offers several features designed to enhance the customer experience.

Let’s break down what they bring to the table and what a discerning customer should pay attention to. Lampade.it Reviews

Product Diversity and Accessibility

One of the most compelling features of Hugmie.ie is its extensive range of tech accessories.

From protective cases for various phone models including the latest iPhone 16 and tablets iPad, Samsung, universal to specialized screen protectors iPhone/iPad, Samsung, iWatch, camera protectors, they aim to cover a broad spectrum of needs.

• Variety in Cases: They offer different styles like “Leather Folio Case” and “Heavy Duty Case with Pop Ring,” catering to different aesthetic and protective preferences.
• Comprehensive Charging Solutions: This includes not just cables Lightning, USB Type-C, Micro USB but also a full range of chargers USB, wireless, car chargers and power banks, ensuring devices stay powered up on the go. For instance, the “Hugmie® FP-65W GaN USB C Fast Charger” indicates they carry modern, efficient charging technology.
• Audio Devices: The presence of earphones, headphones including ANC Bluetooth headphones, and a variety of Bluetooth speakers demonstrates an effort to meet broader consumer electronics demands.
• Tech Essentials & Gadgets: This category includes practical items like phone straps, stands, portable fans, and cleaning kits, along with more specialized gadgets like stylus pens, smartwatches, and dash cameras.

Device Repair Services

This is a significant differentiator for Hugmie.ie, offering a valuable service beyond just selling products.

• Multi-Brand Support: They service a wide array of brands, including iPhone, Samsung, Google Pixel, Huawei, and OnePlus, ensuring a broad customer base can find support.
• Common Repair Types: The services cover common issues such as screen repair, battery replacement, charging port repair, and camera lens repair, addressing the most frequent problems faced by smartphone and tablet users. For example, an iPhone 11 Screen Repair is listed from €69.00.
• Flexible Repair Options: Customers can choose between mailing in their device or dropping it off at one of their “16 Stores in Ireland,” providing convenience and accessibility.
• Use of “Premium Quality Parts”: While a generic claim, it suggests a commitment to using parts that are reliable, though the exact nature of these parts OEM vs. aftermarket is not explicitly detailed.

Customer-Centric Policies and Store Network

Hugmie.ie emphasizes customer satisfaction through various policies and a strong physical presence.

• Shipping Benefits: They offer “Free delivery in Ireland over €29” and “Free delivery in the UK & EU over €79,” making it easier for customers to avoid additional costs, a common barrier in online shopping.
• Return Policy: An “Easy 14 Days Return” policy allows customers to return items if they are not satisfied, reducing purchase risk.
• Physical Stores: With 16 stores across Ireland e.g., Liffey Valley, Tallaght, Galway, Hugmie.ie offers a tangible presence that can enhance customer trust and provide immediate support for repairs or in-person queries. This is a significant advantage over purely online competitors, as it allows for a more personal customer interaction and the ability to physically inspect products or drop off devices for service.
• Customer Support: The claim of “24 hours a day, 5 days a week” customer support suggests a strong emphasis on being available for customer queries and issues, which is crucial for building a loyal customer base.

Value-Added Sections

The website also includes sections that enhance the user experience and encourage purchasing. Sportus.nl Reviews

• “On Sale” and “Hot” Sections: These clearly highlighted areas draw attention to discounts and popular items, helping customers find good deals quickly.
• “Why Choose Hugmie?” Section: This section directly addresses potential customer concerns by highlighting their “Premium Quality,” “16 Stores in Ireland,” “Free Shipping,” and “Customer support,” aiming to build confidence and trust.

Hugmie.ie Pricing: A Breakdown of Costs and Value

When considering any purchase, pricing is a critical factor.

Hugmie.ie offers a range of products and services, each with its own price point.

Understanding their pricing structure and how it compares to the market can help determine the overall value.

Product Pricing Overview

Hugmie.ie’s pricing for accessories appears to be competitive, especially when considering the “Up to 60% Off Sitewide” sales they frequently advertise.

• Cases: Towerhamlets.gov.uk Reviews

  • Adventurer Series iPhone Heavy Duty Case: Originally €20.99, on sale for €13.99 33% off.
  • Hugmie® Classic Series iPhone 11 Leather Folio Case: Originally €20.99, on sale for €12.99 38% off.
  • Kitten Kids iPad Protective Case: Originally €35.99, on sale for €25.99 27% off.
  • Samsung S25 Crystal Stand Case: Originally €22.99, on sale for €11.99 47% off.

  These prices suggest that mid-range to premium cases are offered at competitive rates, particularly during promotional periods.

• Screen Protectors:

  • Hugmie® 2.5D Tempered Glass Screen Protector for iPhone: Originally €15.99, on sale for €9.99 37% off.
  • 2x Hugmie® iPad 10.2″ Tempered Glass Screen Protector: Originally €29.99, on sale for €16.99 43% off.

  Screen protectors are generally affordable, which is important given their expendable nature.

The availability of multi-packs offers even better value per unit.

• Charging Accessories: Edwps.co.uk Reviews

  • Hugmie® Silicone USB-A to Type-C Fast Charging Cable 1.2M: €12.99.
  • Hugmie® FP-65W GaN USB C Fast Charger: €35.99.
  • Hugmie® FCP-20WC PD 20W Car Charger with 1M Type C to Type C Cable: €19.99.
  • Y36 6 in 1 15W Folding Wireless Charger: Originally €29.99, on sale for €24.99 16% off.

  The pricing here covers a range from basic cables to advanced GaN chargers and multi-device wireless charging solutions, catering to different needs and budgets.

• Audio Devices:

  • DMOOSTER D19 ANC Bluetooth Headphones: €59.99.
  • MONSTER XKH01 Bluetooth Wireless Headphones with Mic: €49.99.
  • KBQ-2422 Outdoor Bluetooth Karaoke Speaker with Mic: €49.99.

  The audio product prices appear to be in the mid-range category, offering features like ANC Active Noise Cancellation at accessible price points.

• Gaming Accessories:

  • T28 Dual Shock PS4 Wireless Controller: €38.99.
  • ONIKUMA K9 Elite Stereo Gaming Headsets with Cat Ears: €45.99.
  • ONIKUMA CW926 Dual Mode Gaming Mouse: €25.99.

  Gaming accessories are priced in line with typical consumer-grade peripherals, making them accessible to a broad audience. Bo-ha.com Reviews

Repair Service Pricing

Repair costs are often a significant concern for device owners, and Hugmie.ie provides transparent pricing for common repairs.

• iPhone Repair:

  • iPhone 11 Screen Repair: From €69.00.
  • iPhone 15 Pro Max Screen Repair: From €159.99.
  • iPhone SE Battery Replacement: From €40.00.
  • iPhone Camera Lens Repair: From €20.00.

• Samsung Repair:

  • Samsung Galaxy A23 Screen Repair Generic: €69.00.
  • Samsung Galaxy S Series Battery Replacement: From €50.00.
  • Samsung Galaxy A34 Camera Lens Repair: €20.99.
  • Samsung Diagnostic: €15.00 a reasonable fee for troubleshooting.

• Other Brands:

  • Motorola Moto G32 Screen Replacement: €75.99.
  • Xiaomi Mi 11T Pro Screen Repair: €129.99.
  • Google Pixel 8 Screen Repair: €169.99.
  • OnePlus Nord 4 Screen Repair: €99.99.
  • OnePlus 11 Screen Repair: €179.00.

The repair prices seem competitive with typical independent repair shops, offering a cost-effective alternative to manufacturer-led repairs, which can often be significantly more expensive. Firstchoicebreakers.co.uk Reviews

The diagnostic fee of €15.00 for Samsung devices is a standard practice and ensures customers get a clear understanding of the issue before committing to a costly repair.

Value Proposition

Hugmie.ie’s pricing strategy appears to focus on providing value through a combination of:

• Competitive Pricing: Especially evident in their sale items, where discounts are substantial.
• Bundle Deals: Offering 2-packs for screen protectors enhances value.
• Comprehensive Services: The integration of repair services alongside product sales offers a holistic solution, potentially saving customers time and effort from sourcing different providers.
• Free Shipping Thresholds: Encourages larger orders while saving customers on delivery costs.

Overall, Hugmie.ie positions itself as a cost-effective option for both tech accessories and repairs, making it an attractive choice for consumers looking for reasonable prices without necessarily compromising on the variety of options or the availability of professional services.

Hugmie.ie Alternatives: Where Else to Look for Your Tech Needs

While Hugmie.ie offers a solid selection of tech accessories and repair services, it’s always wise to explore alternatives to ensure you’re getting the best value, selection, or specialized service.

Depending on your specific needs, several other online retailers and local repair shops could be considered. Directfinish.co.uk Reviews

Online Retail Giants

For sheer volume, competitive pricing, and vast product range, large online marketplaces remain top contenders.

• Amazon amazon.com or relevant EU domain:

  

  • Pros: Unparalleled selection of phone cases, screen protectors, chargers, and audio devices from thousands of brands. Highly competitive pricing, often with Prime shipping benefits. Extensive customer reviews and ratings.
  • Cons: Can be overwhelming to navigate, and quality can vary significantly between third-party sellers. Direct customer support can be less personalized.
  • Key Consideration: Ideal for finding niche products or the absolute lowest prices on common accessories. Check seller ratings diligently.

• eBay eBay.ie or relevant EU domain:

  • Pros: Similar to Amazon in terms of product variety, including new and used items. Excellent for finding rare or discontinued accessories. Often features smaller businesses and individual sellers.
  • Cons: Quality control can be inconsistent, and returns can be more complicated with individual sellers. Shipping times can vary widely.
  • Key Consideration: Great for bargain hunting and unique finds, but requires careful vetting of sellers.

Specialized Tech Accessory Retailers

These retailers often focus specifically on mobile accessories, sometimes offering more curated selections or premium brands. Fjorden.co Reviews

• Mobile Fun mobilefun.co.uk:

  • Pros: Dedicated to mobile phone accessories, with a wide range of cases, chargers, and gadgets. Often stocks new accessories for upcoming phone models quickly. Good for finding official or licensed products.
  • Cons: Pricing can sometimes be higher than general marketplaces.
  • Key Consideration: If you’re looking for the latest accessories for a specific new phone model or premium brands, Mobile Fun is a strong candidate.

• Clove Technology clove.co.uk:

  • Pros: Offers a good range of accessories alongside phones and smart devices. Known for stocking robust and enterprise-grade accessories.
  • Cons: Smaller accessory range compared to more general retailers.
  • Key Consideration: Good if you are also in the market for a new device and want to bundle accessories.

Local Electronics Retailers and Repair Shops

For immediate needs, hands-on inspection, or complex repairs, local options often provide the best service.

• Currys PC World Ireland/UK:

  • Pros: Large physical presence across Ireland and the UK. Offers a decent selection of mainstream accessories and can provide in-store advice. Often has repair services for larger appliances and some mobile devices.
  • Cons: Accessory selection may be more limited than specialist stores. Pricing can be higher than online-only retailers.
  • Key Consideration: Ideal for those who prefer to see products in person or need immediate purchase and advice.

• Independent Local Phone Repair Shops: Motocrossmedia.shop Reviews

  • Pros: Personalized service, quick turnaround times for common repairs. Often more flexible on pricing than larger chains. Can sometimes source specific or hard-to-find parts.
  • Cons: Quality of parts and expertise can vary significantly between shops. May not offer a wide range of accessories for purchase.
  • Key Consideration: Always check reviews and ask for recommendations. Crucial for urgent repairs where you need your device back quickly.

Direct from Manufacturer

For genuine accessories and guaranteed compatibility, going straight to the source is often the best.

• Apple Store Online/Physical Stores:

  • Pros: Guaranteed genuine accessories cases, chargers, AirPods, etc. and official repair services with certified parts. Excellent customer service and support.
  • Cons: Generally the most expensive option for accessories and repairs.
  • Key Consideration: If you value authenticity and warranty above all else, especially for premium devices like iPhones and iPads.

• Samsung Online Store:

  • Pros: Similar to Apple, offers genuine Samsung accessories and official repair services.
  • Cons: Pricing can be higher than third-party retailers.
  • Key Consideration: Best for Samsung device owners seeking genuine accessories and reliable manufacturer-backed repairs.

When choosing an alternative, consider factors like urgency, budget, brand preference, and the level of personalized service you require.

For example, if you need a quick, affordable screen protector, Amazon might be your go-to. Qvr.com Reviews

If you need a complex phone repair with a quick turnaround, a trusted local repair shop or Hugmie.ie itself, given its multiple locations, would be more suitable.

How to Cancel Hugmie.ie Free Trial

Based on the information available on the Hugmie.ie website, there is no mention of any free trials or subscription services for their products or repair services.

Hugmie.ie operates as a direct-to-consumer retailer selling phone accessories and offering one-time repair services, rather than a platform that provides recurring memberships or trial periods.

Therefore, the process of canceling a Hugmie.ie free trial is not applicable, as such a service doesn’t appear to exist.

Customers typically purchase items directly or pay for a repair service as a singular transaction. Regressiontherapybrighton.com Reviews

If you have made a purchase and wish to return an item, Hugmie.ie does mention an “Easy 14 Days Return” policy on its homepage.

For details on how to initiate a return, you would typically refer to their specific “Returns Policy” or “Terms and Conditions” page, or contact their customer support.

This would be the relevant process for unwanted items rather than canceling a trial.

How to Cancel Hugmie.ie Subscription

Similar to the inquiry about a free trial, there is no indication on the Hugmie.ie website that they offer any subscription services.

Their business model is centered around the direct sale of tech accessories cases, chargers, screen protectors, audio devices, etc. and one-time repair services for electronic devices. Worldwide-parcelservices.co.uk Reviews

Given that Hugmie.ie functions purely as a retail and service provider for consumer electronics accessories and repairs, customers do not typically enter into recurring payment agreements or subscriptions with them.

All transactions appear to be one-off purchases or service payments.

Therefore, there is no “Hugmie.ie subscription” to cancel.

If a customer has placed an order and wishes to modify or cancel it before shipment, they would need to contact Hugmie.ie’s customer support directly as soon as possible.

For products already received, their “Easy 14 Days Return” policy would be the relevant procedure for returning unwanted items.

It’s always best to review their terms and conditions or reach out to their customer service for the most accurate and up-to-date information regarding order modifications or returns.

Hugmie.ie vs. Competitors

When evaluating Hugmie.ie, it’s helpful to compare its offerings against some of its key competitors in the tech accessory and repair market.

This comparison can highlight Hugmie.ie’s unique selling points and areas where others might have an edge.

Hugmie.ie vs. Major Online Retailers e.g., Amazon, eBay

• Product Range:

  

  • Hugmie.ie: Offers a focused, yet comprehensive, range of phone/tablet cases, screen protectors, charging solutions, and select audio/gaming accessories. Their own-brand “Hugmie®” products are prominent.
  • Amazon/eBay: Vastly superior in sheer volume and diversity, featuring countless brands both established and lesser-known, and categories far beyond mobile accessories.
  • Edge: Amazon/eBay for breadth. Hugmie.ie for a more curated, potentially less overwhelming selection.

• Pricing:

  • Hugmie.ie: Competitive, especially with frequent sales e.g., “Up to 60% Off”. Individual product prices are generally reasonable.
  • Amazon/eBay: Can offer extremely low prices due to high competition and diverse sellers, but also premium options. Prices fluctuate more.
  • Edge: Variable. Amazon/eBay might win on lowest price for commodity items. Hugmie.ie offers good value with its regular promotions.

• Repair Services:

  • Hugmie.ie: A significant advantage. They offer comprehensive in-house repair services for multiple brands with transparent pricing and physical drop-off options.
  • Amazon/eBay: Do not offer direct repair services. Customers would need to find third-party repair services separately.
  • Edge: Hugmie.ie, clearly, for integrated repair solutions.

• Customer Experience & Trust:

  • Hugmie.ie: Benefits from 16 physical stores in Ireland, offering a tangible presence, personalized service, and a local touch. Their “Easy 14 Days Return” and stated 24/5 customer support build confidence. The future-dated reviews, however, could be a trust concern.
  • Amazon/eBay: Trust is built on their well-established platforms, extensive buyer protection programs, and vast user review systems. Less personalized unless dealing with specific sellers.
  • Edge: Hugmie.ie for personalized, local service if you’re in Ireland. Amazon/eBay for global trust and buyer protection on a grand scale.

Hugmie.ie vs. Specialized Mobile Accessory Retailers e.g., Mobile Fun

• Product Focus & Depth:

  • Hugmie.ie: Strong focus on essential protection and charging, with some audio/gaming. Appears to carry its own brand and other select brands.

  • Mobile Fun: Highly specialized in mobile accessories, often carrying a deeper inventory of specific brands, niche accessories, and official licensed products.

  • Edge: Mobile Fun for specialized or harder-to-find accessory types. Hugmie.ie for broad, common accessories.

  • Hugmie.ie: Often runs significant sales, making its products highly attractive.

  • Mobile Fun: Prices are generally competitive within their niche but might not always have the deep discounts seen on general marketplaces or Hugmie.ie’s sales.

  • Edge: Hugmie.ie for frequent sales. Mobile Fun for consistent pricing on specialized items.

  • Hugmie.ie: Offers in-house repair services.

  • Mobile Fun: Primarily a retailer. does not offer repair services.

  • Edge: Hugmie.ie for the combined offering.

• Physical Presence:

  • Hugmie.ie: Strong physical store network in Ireland.
  • Mobile Fun: Primarily online, no significant physical store presence.
  • Edge: Hugmie.ie for in-person shopping and service.

Hugmie.ie vs. Local Independent Repair Shops

• Product Sales:

  • Hugmie.ie: Sells a full range of accessories alongside repairs.
  • Local Shops: May sell a limited selection of common accessories, but their primary focus is repair.
  • Edge: Hugmie.ie for a bundled product and service offering.

• Repair Expertise & Pricing:

  • Hugmie.ie: Transparent pricing for common repairs, uses “Premium Quality Parts,” and has multiple standardized locations.
  • Local Shops: Can vary wildly in expertise, part quality, and pricing. Some are excellent, others less so. Might offer more flexibility or niche repairs.
  • Edge: Hugmie.ie for consistency and transparency across locations. Local Shops for potential specialization or personalized negotiation.

• Trust & Warranty:

  • Hugmie.ie: Benefits from being a recognized brand with multiple locations, suggesting a more standardized approach to warranties and customer recourse.
  • Local Shops: Trust is highly dependent on individual shop reputation and owner.
  • Edge: Hugmie.ie for brand-level trust and consistency.

In summary, Hugmie.ie positions itself effectively as a convenient, one-stop solution for both tech accessories and repairs, particularly strong for customers within Ireland due to its physical store network.

While it may not compete on the sheer product volume of global giants like Amazon, its integrated service model and local presence provide a distinct advantage.

Frequently Asked Questions

What is Hugmie.ie?

Hugmie.ie is an online retailer based in Ireland that specializes in mobile phone and tablet accessories, including cases, screen protectors, charging cables, chargers, audio devices, and other tech essentials.

They also offer comprehensive repair services for various smartphone and tablet brands.

Where are Hugmie.ie’s physical stores located?

Hugmie.ie has 16 physical stores located across Ireland, including prominent locations like Liffey Valley, Tallaght, Nutgrove, Galway, Athlone, Letterkenny, and Wexford.

Does Hugmie.ie offer free shipping?

Yes, Hugmie.ie offers free delivery in Ireland for orders over €29. For customers in the UK & EU, free delivery is available for orders over €79.

What is Hugmie.ie’s return policy?

Hugmie.ie offers an “Easy 14 Days Return” policy, allowing customers to return items within 14 days of purchase.

It is advisable to check their full terms and conditions for specific details on the return process.

What types of products does Hugmie.ie sell?

Hugmie.ie sells a wide range of products including phone cases for iPhone, Samsung, etc., tablet cases, screen protectors, charging cables Lightning, USB Type-C, Micro USB, various chargers USB, wireless, car, power banks, earphones, headphones, speakers, and other tech accessories like styluses, smartwatches, and gaming peripherals.

What repair services does Hugmie.ie provide?

Hugmie.ie provides repair services for major smartphone and tablet brands such as iPhone, Samsung, Google Pixel, Huawei, and OnePlus.

Common repairs include screen repair, back glass repair, battery replacement, charging port repair, and camera repair.

How much does an iPhone screen repair cost at Hugmie.ie?

An iPhone 11 screen repair at Hugmie.ie starts from €69.00. The cost can vary depending on the iPhone model and the specific type of repair needed.

Can I get a diagnostic service for my phone at Hugmie.ie?

Yes, Hugmie.ie offers diagnostic services for devices like Samsung, with a fee of €15.00, to identify the issue before proceeding with a repair.

Does Hugmie.ie use original parts for repairs?

Hugmie.ie states they use “Premium Quality Parts” for their device repairs.

For specific details on whether these are OEM Original Equipment Manufacturer or high-quality aftermarket parts, it is recommended to contact their customer support directly.

Are the customer reviews on Hugmie.ie reliable?

Hugmie.ie displays customer reviews on its website.

While the reviews themselves are positive, some dates appear to be in the future e.g., April 2025, which might raise questions about the review system’s accuracy.

It’s always good practice to cross-reference with independent review platforms if possible.

Does Hugmie.ie offer discounts or sales?

Yes, Hugmie.ie frequently offers promotions and sales.

At the time of review, they advertised “Up to 60% Off Sitewide” and showcased various discounted products on their homepage.

Can I contact Hugmie.ie customer support?

Yes, Hugmie.ie states that their “world-class customer support team are available 24 hours a day, 5 days a week.” Contact details should be available on their website.

Does Hugmie.ie sell accessories for the latest iPhone models?

Yes, Hugmie.ie lists accessories for recent and upcoming models, such as “iPhone 16 Cases,” indicating they keep their inventory updated with the latest device releases.

What payment methods does Hugmie.ie accept?

While not explicitly listed on the homepage, e-commerce websites typically accept standard payment methods such as credit/debit cards Visa, Mastercard, and potentially digital payment options like PayPal.

You can confirm accepted payment methods during the checkout process.

Does Hugmie.ie offer warranty on its products or repairs?

The website mentions “Premium Quality” and product testing, implying a level of quality assurance.

For specific warranty details on products or repair services, customers should consult their terms and conditions or contact customer service.

Can I drop off my device for repair at a Hugmie.ie store?

Yes, Hugmie.ie offers both mail-in and drop-in options for repair services at their 16 stores across Ireland.

Are Hugmie.ie’s prices inclusive of VAT?

As an Irish retailer selling within the EU, it’s standard practice for listed prices to include VAT.

However, for confirmation, check the checkout page or their terms and conditions.

Does Hugmie.ie sell smartwatches?

Yes, Hugmie.ie lists “Smart Watch” under their accessories category, including models like the “JS Watch 4 Pro+ Double Band.”

Do they sell gaming accessories?

Yes, Hugmie.ie has a dedicated “Gaming Accessories” section, featuring items like PS4 wireless controllers, gaming headsets e.g., ONIKUMA K9 Elite, and gaming mice.

Is Hugmie.ie a reliable company?

Based on its extensive product range, multiple physical store locations, comprehensive repair services, and stated customer-centric policies like free delivery and easy returns, Hugmie.ie appears to be a legitimate and established business in the tech accessory and repair market in Ireland.

However, like any online purchase, it’s always prudent to review their specific policies and any recent customer feedback.

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