landlord-certificates.co.uk Logo

Based on checking the website, Landlord-certificates.co.uk appears to be a legitimate online service providing essential property certification and maintenance solutions primarily for landlords in the UK.

The site focuses on critical safety requirements such as electrical certificates EICR, gas safety certificates CP12, Energy Performance Certificates EPCs, and PAT testing.

These services are vital for landlords to ensure tenant safety and comply with legal obligations, which, from an ethical standpoint, aligns with principles of responsibility and care.

The website also offers various property maintenance services, including plumbing, electrical, and gas repairs, aiming to be a comprehensive resource for property management.

The platform streamlines the process of obtaining necessary certifications, offering online booking and transparent pricing.

This focus on compliance and safety is highly commendable, as it helps landlords uphold their duties while ensuring the well-being of their tenants.

Given the serious implications of non-compliance, such as fines or even imprisonment, a service like Landlord-certificates.co.uk provides a practical solution for busy property owners.

It’s important for landlords to understand the legal framework surrounding property rentals, and services that facilitate adherence to these regulations are beneficial for the entire community, fostering safe and secure living environments.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Landlord-certificates.co.uk Review & First Look

Navigating the world of property management, especially for landlords, can be a labyrinth of regulations, safety checks, and compliance certificates.

Based on a thorough review of the website, Landlord-certificates.co.uk presents itself as a dedicated solution for these needs, specifically catering to the UK market.

The immediate impression is one of professionalism and clarity, aiming to simplify a complex but crucial aspect of property ownership.

What Services Do They Offer?

Landlord-certificates.co.uk offers a comprehensive suite of services, primarily focused on compliance and safety for rental properties. Here’s a breakdown:

Electrical Certificates:
- EICR Electrical Installation Condition Report: Essential for checking the safety of electrical installations. The site emphasizes regular checks to ensure tenant safety.
- Commercial Electrical Certificates: For non-domestic properties.
- Emergency Lighting & Fire Alarm Certificates: Crucial for safety in multi-occupancy or commercial buildings.
Gas Certificates:
- Gas Safety Certificates CP12: A legal requirement for landlords to ensure all gas appliances and flues are safe. The website provides detailed FAQs on this, including common reasons for failure and renewal periods.
- Gas Boiler Service: Often bundled with gas safety checks.
EPC Energy Performance Certificates:
- Mandatory for properties being sold or rented, assessing energy efficiency.
- They offer both Domestic and Commercial EPCs.
PAT Testing Portable Appliance Testing: Ensures portable electrical appliances are safe to use.
Property Services:
- Gas Cover, Electrical Cover, Plumbing Services: Beyond just certificates, they offer repairs for sinks, toilets, baths, radiators, taps, water leaks, and even boiler repairs and power flushing.
- Inventory Services: A crucial aspect of tenancy management.

Initial Impressions of the Website

The website itself is straightforward and user-friendly. Key features include: Mandoemedia.com Reviews

Clear Navigation: A well-structured menu makes it easy to find specific services.
Transparent Pricing: Prices are clearly listed for various services e.g., Gas Certificates from £35, Electrical Certificates from £70.
Online Booking System: A prominent “BOOK NOW” option suggests an efficient, digitized booking process.
Dedicated Customer Portal: This indicates a commitment to customer convenience and ongoing management.
May Offer: A visible promotion e.g., “Save 60% Gas safety certificate + Boiler service Only £83 INC VAT” highlights potential cost savings.

The overall impression is that Landlord-certificates.co.uk is designed to be a one-stop shop for landlords needing to stay compliant and maintain their properties safely.

The emphasis on safety and legal requirements is strong, which is a positive sign for any landlord seeking reliable services.

Landlord-certificates.co.uk Pros & Cons

When evaluating any service, a balanced perspective is key.

Landlord-certificates.co.uk offers several advantages for property owners in the UK, but like any service, it also has areas that might require consideration.

The Advantages

Comprehensive Service Offering:
- One-Stop Shop: They cover a wide array of essential landlord services under one roof, including electrical certificates EICR, gas safety CP12, EPCs, PAT testing, and even general property maintenance like plumbing and electrical repairs. This streamlines the compliance process significantly, saving landlords time and effort that would otherwise be spent coordinating multiple contractors.
- Compliance Focus: The core of their business is ensuring landlords meet legal obligations. This proactive approach helps landlords avoid heavy fines up to £6,000 for gas safety non-compliance, or even six months in prison and ensures tenant safety, which is paramount.
Transparent Pricing:
- Clear Cost Breakdown: The website clearly lists starting prices for key services e.g., Gas Certificates from £35, Electrical Certificates from £70, EPC from £50. This transparency allows landlords to budget effectively without hidden surprises, fostering trust.
- Promotional Offers: The presence of specific offers, like the “Save 60% Gas safety certificate + Boiler service Only £83 INC VAT” demonstrates an effort to provide value.
User-Friendly Online Experience:
- Easy Booking: The prominent “BOOK NOW” button and the claim “It may take between 20-30 seconds to book an appointment” suggest a highly efficient online booking system.
- Customer Portal: A dedicated portal implies easy access to booking history, certificates, and potentially appointment management, enhancing convenience.
Experienced Professionals:
- Accredited Engineers: The mention that “All of our property professionals are members of the relevant trade accreditation scheme” assures landlords that work is carried out by qualified and certified individuals, such as Gas Safe registered engineers for gas work.
Geographic Coverage:
- While specific areas are mentioned generally e.g., “London, and surrounding areas” for gas certificates, the “Areas Covered” sections suggest a broad service reach, which is beneficial for landlords with properties spread across different locations.

Areas for Consideration

Limited Online Reviews Visibility:
- While the website mentions “testimonials” and “Trustpilot,” the number and recency of these external reviews aren’t immediately clear on the homepage. For a service relying heavily on trust and compliance, readily available and recent external reviews could further bolster confidence. Potential clients might need to actively search for these reviews.
Specific Service Area Clarity:
- Although “Areas Covered” sections exist, a more precise mapping or list of all serviced postcodes would be beneficial for landlords, especially those outside major cities.
Reliance on Online Interaction:
- While online booking is a pro, some landlords might prefer more direct, initial consultation or a more robust phone support option detailed on the homepage before committing to an online booking, especially for complex issues.
No Free Trial for Services:
- Given the nature of certification and maintenance, free trials aren’t applicable. This isn’t a “con” in the traditional sense, but it means landlords need to commit to the service upfront without a preliminary “test.”
Focus on UK Regulations:
- While excellent for UK landlords, the services are specific to UK legislation. This isn’t a con for the target audience but highlights its niche focus.

In summary, Landlord-certificates.co.uk appears to be a robust, landlord-centric service designed to simplify compliance and property maintenance. Technologyfactory.eu Reviews

Its strengths lie in its comprehensive offerings, clear pricing, and apparent ease of use.

Landlords would benefit from exploring external review platforms to get a broader sense of customer satisfaction before engaging.

Landlord-certificates.co.uk Pricing

Understanding the cost structure of services like those offered by Landlord-certificates.co.uk is crucial for landlords managing their budgets and ensuring profitability.

The website provides clear, upfront pricing for its core services, which is a significant advantage, eliminating guesswork and hidden fees.

Core Service Pricing Breakdown

Landlord-certificates.co.uk outlines its pricing primarily based on the type of certificate or service required. Trysoftr.com Reviews

All prices listed are “Inc VAT,” meaning they include the standard UK Value Added Tax, which is helpful for immediate cost calculation.

Gas Certificates CP12:
- Starting from £35 Inc VAT.
- The price depends on the number of gas appliances requiring testing.
- The website states: “If you just need a gas meter and have no appliances it will cost £35 inc vat. But if you need an appliance to be tested such as a boiler or cooker it is than £10 extra.” This incremental pricing structure is transparent.
Electrical Certificates EICR:
- Starting from £70 Inc VAT.
- The final cost for an EICR typically depends on the size of the property number of bedrooms or circuits and sometimes the age of the electrical installation. While £70 is the starting point, larger properties will likely incur higher costs.
- Starting from £50 Inc VAT.
- The cost for an EPC can vary based on property size and location, but the £50 starting point is competitive.
PAT Testing Portable Appliance Testing:
- Starting from £55 Inc VAT.
- PAT testing costs usually depend on the number of appliances to be tested.

Promotional Offers and Bundles

The website actively promotes special offers to incentivize bookings and provide greater value.

May Offer Example:
- “Save 60% Gas safety certificate + Boiler service Only £83 INC VAT For up to 2 appliances.”
- This offer highlights bundling services for cost savings. The “Savings is based on a boiler service purchased separately” clarifies the value proposition.
- Such limited-time offers e.g., “Limited booking until the 31st May 2025” encourage timely action from landlords.

Factors Influencing Final Cost

While starting prices are provided, several factors can influence the final cost for a landlord:

Number of Appliances: Especially for gas certificates and PAT testing, more appliances mean a higher cost.
Property Size/Complexity: Larger properties generally require more time and therefore cost more for services like EICR and EPC.
Location: While not explicitly detailed, some service providers may have slight variations in pricing based on specific geographical locations within their service areas, though the website doesn’t indicate this.
Remedial Work: The prices quoted are for inspections and certificates. If an inspection reveals faults e.g., an EICR failure or a gas appliance deemed “At Risk”, the cost of any necessary remedial repairs e.g., fitting inspection hatches for gas flues would be additional. This is standard practice across the industry and not unique to Landlord-certificates.co.uk.

Overall, Landlord-certificates.co.uk’s pricing strategy appears to be transparent and competitive, with clear starting points and attractive bundled offers.

This clarity allows landlords to make informed decisions and manage their property expenses effectively. Pcworld.com Reviews

Landlord-certificates.co.uk Alternatives

For landlords seeking reliable certification and property maintenance services in the UK, Landlord-certificates.co.uk is one option, but a healthy market provides several alternatives.

Exploring these options can help landlords find the best fit for their specific needs, budget, and geographical location.

Direct Alternatives & Competitors

Several companies specialize in providing similar bundles of landlord compliance services. These often include:

Local Gas Safe Registered Engineers: Many independent or small local businesses offer gas safety certificates CP12 and boiler services.
- Pros: Often more personalized service, potentially lower rates for single services, strong local knowledge.
- Cons: Requires coordinating multiple engineers for different services gas, electrical, EPC, may not have advanced online booking systems.
Local NICEIC or ELECSA Registered Electricians: For EICRs and other electrical safety checks.
- Pros: Specialized expertise in electrical systems.
- Cons: Similar to gas engineers, requires separate coordination for other landlord certs.
National Property Service Providers: Larger companies or networks that operate across wider regions, often offering similar packages. Examples might include:
- Energy Performance Certificate Providers: Dedicated firms that only focus on EPCs.
- “Landlord Services” Agencies: Companies that brand themselves similarly to Landlord-certificates.co.uk, offering multiple compliance services.
Property Management Companies: If a landlord uses a full-service property management company, these certifications and maintenance are often handled as part of their package.
- Pros: Complete hands-off approach for the landlord, all compliance handled by the manager.
- Cons: Higher overall cost due to management fees, less direct control over engineer selection.

Key Differentiators to Consider When Choosing an Alternative

When evaluating alternatives, landlords should look beyond just the price tag and consider:

Scope of Services: Does the alternative offer the full range of certificates and maintenance you need gas, electrical, EPC, PAT, plumbing, etc. or will you need to use multiple providers?
Geographic Coverage: Do they operate in your specific property’s location?
Engineer Accreditation and Reputation: Are their engineers fully qualified and registered with relevant bodies e.g., Gas Safe Register, NICEIC, Stroma, Elmhurst? Check for clear evidence of accreditations.
Online Booking and Efficiency: How easy is it to book appointments and receive certificates? Does the alternative offer a user-friendly online portal?
Customer Support: What are their response times and channels for inquiries or issues?
Customer Reviews and Testimonials: Check independent review platforms like Trustpilot, Google Reviews, or local forums for authentic feedback on reliability, punctuality, and service quality. Aim for alternatives with a high volume of positive, recent reviews.
Pricing Structure: Compare starting prices, what’s included, and any potential hidden costs. Are bundles available for better value?
Remedial Work Capability: Can they also perform any necessary repair work identified during inspections, or will you need to find another contractor?

By carefully comparing Landlord-certificates.co.uk against these alternatives based on the above criteria, landlords can make an informed decision that best supports their property management strategy, ensuring compliance, safety, and efficiency. Gtmall.com.au Reviews

Landlord-certificates.co.uk vs. Competitors

When evaluating Landlord-certificates.co.uk against its competitors, it’s important to look at specific aspects that differentiate service providers in the landlord compliance and maintenance market.

Key Differentiators and Comparison Points

Here’s how Landlord-certificates.co.uk stacks up against typical competitors based on its website information:

Scope of Services:
- Landlord-certificates.co.uk: Offers a comprehensive suite: EICR, Gas Safety CP12, EPC, PAT Testing, plus general plumbing, electrical, and gas repairs. This “one-stop shop” approach is a significant advantage.
- Typical Competitors: Many competitors specialize. An independent Gas Safe engineer might only do CP12s and boiler services. A dedicated EPC provider only does EPCs. Larger property management firms offer comprehensive services but often at a higher overall cost due to management fees.
- Comparison: Landlord-certificates.co.uk’s breadth of service is a strong point, reducing the administrative burden on landlords who might otherwise have to coordinate multiple contractors.
Pricing Transparency:
- Landlord-certificates.co.uk: Clearly lists “from” prices e.g., Gas Certificates from £35, Electrical Certificates from £70. They also highlight specific bundled offers like the “Save 60% Gas safety certificate + Boiler service Only £83 INC VAT.”
- Typical Competitors: Smaller local firms might require a direct quote over the phone. Larger national firms may have complex pricing tiers or require detailed property information before providing an estimate. Some might not include VAT upfront.
- Comparison: Landlord-certificates.co.uk’s upfront pricing and bundled offers are highly competitive and landlord-friendly, allowing for quick budget estimations.
Online Booking and Efficiency: Resumespice.com Reviews
- Landlord-certificates.co.uk: Emphasizes an easy online booking process, claiming it takes “20-30 seconds.” The existence of a “Customer Portal” suggests digital certificate access and management.
- Typical Competitors: Many smaller operations rely on phone bookings and email for sending certificates. Larger firms might have online forms, but the ease and speed can vary.
- Comparison: The emphasis on quick, online booking and digital management positions Landlord-certificates.co.uk as a modern, efficient choice, appealing to tech-savvy landlords or those managing multiple properties remotely.
Accreditations and Experience:
- Landlord-certificates.co.uk: States “12 years of experience” and that “All of our property professionals are members of the relevant trade accreditation scheme.”
- Typical Competitors: While individual engineers will be accredited e.g., Gas Safe, a larger network might not explicitly state the overarching company’s years of experience or blanket accreditation for all their engineers on their homepage as clearly.
- Comparison: Highlighting extensive experience and blanket accreditation provides a strong sense of reliability and trust for landlords.
Customer Testimonials/Reviews:
- Landlord-certificates.co.uk: Mentions “testimonials” and “Trustpilot” integration, implying external validation.
- Typical Competitors: Quality competitors will also have reviews on platforms like Google, Trustpilot, or industry-specific sites. The volume and recency of these can vary widely.
- Comparison: While Landlord-certificates.co.uk references external reviews, landlords should always perform their own due diligence by checking independent review sites to gauge widespread customer satisfaction and identify any recurring issues across different service providers.
Remedial Work Capability:
- Landlord-certificates.co.uk: Offers various repair services plumbing, electrical, gas faults. This is a crucial distinction.
- Typical Competitors: Some inspection-only services might issue a “fail” report and leave the landlord to find a separate contractor for repairs. This can lead to delays and additional coordination.
- Comparison: The ability to handle both inspection and subsequent repairs makes Landlord-certificates.co.uk a more streamlined and convenient option, particularly when an inspection reveals issues that need immediate attention.

In essence, Landlord-certificates.co.uk positions itself as a streamlined, comprehensive, and digitally-enabled solution for landlords in the UK.

Its competitive edge lies in combining a wide range of essential services with transparent pricing and an efficient online booking system, potentially saving landlords significant time and administrative overhead compared to coordinating multiple independent contractors. Discovercard.com Reviews

How to Cancel Landlord-certificates.co.uk Subscription / Service

While Landlord-certificates.co.uk primarily offers one-off services rather than ongoing subscriptions in the typical sense, understanding how to manage or cancel appointments and related service agreements is crucial for landlords.

The nature of landlord certificates annual renewals for gas, periodic for electrical means relationships are often ongoing, but not necessarily through a traditional subscription model.

Managing Appointments and Bookings

Based on the website’s layout and typical industry practices, cancellation or modification of a booked service appointment would likely involve:

Contacting Customer Service Directly:
- The most common method for cancelling or rescheduling a specific service appointment would be to reach out to their customer service team. The website’s “Contact” page would be the primary source for phone numbers or email addresses.
- Key Action: Look for phone numbers or email addresses under sections like “Contact Us” or “Booking Request Form.”
Using the Customer Portal:
- The website mentions a “Customer Portal.” If a landlord has created an account and booked services through it, this portal would be the first place to check for options to view, modify, or cancel existing appointments.
- Key Action: Log into your customer portal. Navigate to “My Bookings” or “Upcoming Appointments” to see if self-service cancellation or reschedule options are available.
Reviewing Terms and Conditions:
- Before booking, it’s always wise to review the company’s terms and conditions or booking policy. This document typically outlines specific cancellation policies, including:
  - Cancellation windows: How much notice is required to cancel without penalty e.g., 24, 48, or 72 hours.
  - Cancellation fees: Whether a fee applies for late cancellations or no-shows.
  - Refund policies: If any upfront payments are made, what the refund process is.
- Key Action: Search the website’s footer for links like “Terms of Service,” “Privacy Policy,” or “Booking Terms.”

No Traditional “Subscription” Model

It’s important to clarify that Landlord-certificates.co.uk does not appear to offer a traditional “subscription” product in the same way one might subscribe to a software service or a monthly delivery box.

Their services are typically booked as individual appointments for specific certifications e.g., an annual gas safety check, an EICR every five years. Tagmarkets.com Reviews

Therefore, there is no “subscription” to cancel in the continuous billing sense.

Instead, managing your relationship with Landlord-certificates.co.uk involves:

Not re-booking: If you no longer wish to use their services for future certifications, simply do not re-book when the next certificate is due.
Cancelling individual appointments: If you have an upcoming appointment you need to cancel or reschedule, follow the steps above by contacting customer service or using the customer portal.

Important Note: For any legal or compliance documents, such as the certificates themselves, ensure you download or save all necessary copies before terminating any relationship, as these are critical for your landlord duties.

In summary, while there isn’t a “Landlord-certificates.co.uk subscription” to cancel, managing your booked services involves direct communication with their customer service or utilizing their customer portal, keeping an eye on their cancellation policies.

Landlord-certificates.co.uk Free Trial

Based on the services offered by Landlord-certificates.co.uk, the concept of a “free trial” in the traditional sense, as seen with software or streaming services, is not applicable. Vinted.lt Reviews

The core offerings are professional inspection, certification, and repair services that involve the deployment of qualified, accredited engineers to a physical property.

Why a Free Trial Isn’t Offered

Service Nature: The services provided—such as gas safety inspections, electrical checks, or energy performance assessments—are tangible, labor-intensive, and require professional expertise and specialized equipment. They cannot be “tried out” in a preliminary, non-committal fashion.
Cost of Delivery: Each service involves significant operational costs, including engineer salaries, travel time, equipment calibration, and administrative overhead. Offering these services for free would not be financially sustainable for the business.
Legal Compliance: The outcome of these services are official, legally recognized certificates. A “trial” certificate would not hold legal weight and would defeat the purpose of ensuring compliance and safety.
Tangible Outputs: Unlike a digital product, the output is a physical inspection and a formal certificate. There’s no “demo” version of a gas safety check.

What Landlords Can “Try” Instead

While a free trial isn’t an option, landlords can “evaluate” Landlord-certificates.co.uk’s service quality through other means:

Start with a Single, Smaller Service:
- Instead of committing to multiple services or a comprehensive package initially, a landlord could book a single, essential service, such as a basic gas safety certificate CP12.
- This allows them to experience the booking process, engineer punctuality, professionalism, and the clarity of the resulting certificate, effectively “trying” the service for a minimal outlay.
Review Testimonials and External Feedback:
- The website mentions testimonials and Trustpilot. Landlords should actively seek out independent reviews on platforms like Trustpilot, Google Reviews, or other property forums.
- Look for consistent themes regarding punctuality, communication, the professionalism of engineers, and the efficiency of certificate delivery. A high volume of positive reviews over time can serve as a strong indicator of reliable service.
Inquire About Specifics:
- Before booking, if there are any uncertainties, landlords can utilize the contact options phone, email to ask specific questions about the process, engineer qualifications, or typical turnaround times for certificates. How responsive and clear their customer service is can be an early indicator of their overall professionalism.
Leverage Promotional Offers:
- While not a free trial, promotional offers like the “Save 60% Gas safety certificate + Boiler service Only £83 INC VAT” can be seen as an incentivized way to experience their service at a reduced cost, allowing landlords to assess their value proposition without paying full price for multiple services.

In conclusion, landlords should not expect a free trial for Landlord-certificates.co.uk’s services due to their nature.

Instead, prudent evaluation involves starting with a single service, meticulously checking independent customer reviews, and engaging with their customer service for any pre-booking queries to ensure confidence in their chosen provider.

Landlord-certificates.co.uk Alternatives for Halal Property Management

When considering property management and related services, a Muslim professional seeks options that not only meet legal requirements but also align with Islamic ethical principles. Solarrbs.co.ke Reviews

Services related to conventional insurance, interest-based financing, or opaque transactions are generally discouraged.

For property management, the focus shifts to honest dealings, clear contracts, and ethical service provision.

Landlord-certificates.co.uk offers essential safety and compliance services, which are permissible and necessary.

However, for broader property management or financial aspects, alternatives that explicitly adhere to Islamic finance and ethical trade principles are crucial.

Principles for Halal Property Management

Before exploring alternatives, it’s vital to reiterate the Islamic principles guiding property dealings: Exploremyflight.com Reviews

Avoidance of Riba Interest: All financial transactions, including loans for property purchase or renovation, should be interest-free.
Transparency and Fairness Adl: Clear contracts, fair pricing, and honest representation of services and conditions are paramount.
Avoidance of Gharar Excessive Uncertainty/Speculation: Transactions should be clear, defined, and free from undue ambiguity or risk.
Responsibility and Trust Amanah: Landlords have a responsibility to provide safe and habitable housing, and service providers must uphold their trusts.
Halal Earnings: Income derived from permissible means, free from exploitation or forbidden activities.

Halal Alternatives for Broader Property Management & Finance

While Landlord-certificates.co.uk’s direct services inspections, certifications, repairs are permissible as they ensure safety and compliance, broader property management aspects require careful consideration:

Halal Financing for Property Acquisition/Renovation:
- Instead of: Conventional interest-based mortgages or loans.
- Alternative: Seek out Islamic banks or financial institutions that offer Sharia-compliant financing products. These typically operate on principles like:
  - Murabaha Cost-Plus Financing: The bank buys the property and sells it to the customer at a pre-agreed profit margin.
  - Ijara Leasing: The bank leases the property to the customer, with ownership transferring at the end of the term.
  - Musharaka Mutanaqisah Diminishing Partnership: The bank and customer co-own the property, with the customer gradually buying out the bank’s share.
- Benefit: Ensures that the property acquisition and any related financing are free from Riba, aligning with Islamic financial ethics.
Takaful Islamic Insurance for Property Cover:
- Instead of: Conventional insurance, which often involves elements of Riba interest on reserves and Gharar uncertainty in risk sharing.
- Alternative: Explore Takaful providers that offer property Takaful. Takaful operates on principles of mutual cooperation and solidarity, where participants contribute to a common fund to cover losses, with any surplus distributed.
- Benefit: Provides necessary property protection e.g., against fire, flood in a Sharia-compliant manner, avoiding interest and speculative elements.
Ethical Property Management Services:
- Instead of: Management companies that might engage in practices or investments not aligned with Islamic values e.g., investing tenant deposits in interest-bearing accounts without explicit, permissible contracts.
- Alternative:
  - Direct Management: For landlords able to manage properties themselves, this is often the most direct and ethical path, ensuring full control over all dealings.
  - Vetting Management Companies: If using a management company, thoroughly vet them. Ask about their financial practices e.g., how tenant deposits are held, their approach to maintenance contracts ensuring fair labor practices, and their transparency in reporting. Look for companies with strong ethical codes or those open to adapting to specific requirements.
  - Local Muslim Networks: Sometimes, local Muslim community organizations or business networks can recommend property managers who understand and adhere to Islamic ethical guidelines.
- Benefit: Ensures that the day-to-day running of the property adheres to principles of honesty, fairness, and responsible custodianship.
Transparent and Fair Contractor Engagement: Ceosociety.io Reviews
- Instead of: Engaging contractors based solely on cheapest price without considering their practices.
- Alternative: When hiring for repairs like those offered by Landlord-certificates.co.uk or other services, prioritize contractors known for:
  - Honest Quoting: Transparent pricing with no hidden fees.
  - Quality Workmanship: Ensuring the job is done right the first time, fulfilling the Amanah trust.
  - Fair Labor Practices: Ensuring workers are treated justly and paid fairly.
- Benefit: Supports ethical business practices within the supply chain.

Landlord-certificates.co.uk’s direct services are permissible as they contribute to safety and compliance, which are encouraged.

However, for broader financial and management aspects of property ownership, a Muslim professional should actively seek out alternatives that align with Islamic finance and ethical business conduct, ensuring all dealings are transparent, fair, and free from prohibited elements like Riba.

Landlord-certificates.co.uk Customer Service and Support

Effective customer service and support are crucial for any service-based business, especially one dealing with compliance and safety for landlords.

While the Landlord-certificates.co.uk website doesn’t have a dedicated “Support” section, we can infer their approach based on the information provided and common industry practices.

Channels of Communication

The website prominently displays several direct channels for contact: Schillerrent.hu Reviews

Phone Number: A clear phone number would typically be found on the “Contact” page or at the top/bottom of the homepage. This is often the quickest way for immediate inquiries or booking support.
Email/Contact Form: The “Booking Request Form” implies a structured way to send inquiries, and a general email address for customer service is highly probable on their “Contact Us” page.
Customer Portal: The existence of a “Customer Portal” suggests that registered users can manage their bookings, view certificates, and potentially raise queries directly within their account. This is a modern approach to self-service support.

Likely Areas of Support

Customers would typically seek support for the following:

Booking Assistance: Help with navigating the online booking system, understanding service options, or scheduling appointments.
Appointment Changes/Cancellations: The process for rescheduling or cancelling a booked service, as discussed in the “How to Cancel” section.
Certificate Delivery: Inquiries about the turnaround time for receiving certificates after an inspection, or issues with accessing them via the portal.
Service Scope Questions: Clarification on what’s included in a specific service, or what might constitute an additional charge e.g., what happens if a gas certificate fails.
Issue Resolution: Addressing any concerns or complaints regarding the service provided, the engineer’s conduct, or the accuracy of a report.

Inferred Support Quality and Experience

Based on the website’s professional appearance and emphasis on efficiency:

Responsiveness: A company focused on “fast response” as mentioned on the homepage implies a commitment to timely communication, whether by phone or email.
Knowledgeable Staff: For a compliance-focused service, it’s imperative that their customer service team is well-versed in UK landlord regulations e.g., Gas Safety, EICR requirements to answer landlord queries accurately.
Efficiency: The online booking system and customer portal suggest a drive towards streamlined, digital interactions, which often translates to efficient support processes.
Accreditations as Trust Indicators: The fact that their professionals are “members of the relevant trade accreditation scheme” indicates a commitment to professional standards, which usually extends to customer interaction.

How to Gauge Actual Support Quality

While the website provides a positive impression, a landlord looking to gauge the true quality of Landlord-certificates.co.uk’s customer service should:

Check Independent Reviews: Look specifically for comments on Trustpilot or Google Reviews regarding customer service responsiveness, problem resolution, and overall support experience.
Test Communication Channels: Make a preliminary inquiry via their contact form or phone number to assess their response time and helpfulness before committing to a booking.

In conclusion, Landlord-certificates.co.uk appears to offer standard and efficient customer service channels.

Their focus on professionalism and clear online processes suggests a commitment to supporting landlords throughout the certification and maintenance journey. Aspirinbusiness.com Reviews

Frequently Asked Questions

What is Landlord-certificates.co.uk?

Based on checking the website, Landlord-certificates.co.uk is an online service provider specializing in essential compliance and maintenance certificates for landlords in the UK, including Gas Safety CP12, Electrical Installation Condition Reports EICR, Energy Performance Certificates EPC, and PAT testing, along with general property repairs.

What services does Landlord-certificates.co.uk offer?

Landlord-certificates.co.uk offers a range of services including Electrical Certificates EICR, Commercial Electrical, Emergency Lighting, Fire Alarm, Gas Certificates CP12, Boiler Service, Energy Performance Certificates EPC, Commercial EPC, PAT Testing, and property services such as plumbing, electrical, and gas repairs.

How much does a Gas Safety Certificate cost from Landlord-certificates.co.uk?

A Gas Safety Certificate CP12 from Landlord-certificates.co.uk starts from £35 Inc VAT, with the price increasing by £10 for each additional appliance tested e.g., boiler or cooker.

How much does an Electrical Certificate EICR cost from Landlord-certificates.co.uk?

An Electrical Installation Condition Report EICR from Landlord-certificates.co.uk starts from £70 Inc VAT.

The final price may depend on the size and complexity of the property. Tech-fixers.com Reviews

Are Landlord-certificates.co.uk’s prices inclusive of VAT?

Yes, all prices listed on the Landlord-certificates.co.uk website, such as £35 for gas certificates and £70 for electrical certificates, are clearly stated as “Inc VAT.”

Does Landlord-certificates.co.uk offer package deals or discounts?

Yes, Landlord-certificates.co.uk occasionally offers promotional packages, such as a “Save 60% Gas safety certificate + Boiler service Only £83 INC VAT” offer for up to 2 appliances, which was noted to be limited until May 31, 2025.

Is Landlord-certificates.co.uk a reliable service provider?

Based on their website, Landlord-certificates.co.uk states they have “12 years of experience” and that their property professionals are “members of the relevant trade accreditation scheme,” suggesting a commitment to reliability and professional standards.

How do I book a service with Landlord-certificates.co.uk?

You can book a service with Landlord-certificates.co.uk directly through their website using the “BOOK NOW” option, which is designed for quick and efficient appointment scheduling.

Does Landlord-certificates.co.uk provide services outside of London?

While the website mentions providing Gas Safety Certificates in “London, and surrounding areas,” their “Areas Covered” sections suggest broader geographical coverage for their various services.

Specific service areas should be checked on their site or by contacting them.

What is an EPC and does Landlord-certificates.co.uk provide it?

EPC stands for Energy Performance Certificate, which assesses a property’s energy efficiency.

Yes, Landlord-certificates.co.uk provides EPCs, starting from £50 Inc VAT, for both domestic and commercial properties.

What is PAT testing and why do landlords need it?

PAT Testing Portable Appliance Testing is the electrical safety testing of portable electrical equipment.

Landlords often need it to ensure the safety of appliances they provide in rental properties.

Landlord-certificates.co.uk offers PAT testing from £55 Inc VAT.

How often do Gas Safety Certificates need to be renewed?

Gas Safety Certificates CP12 should be renewed annually, and the expiry date is indicated on the report.

Failing to renew can lead to significant fines or imprisonment.

What happens if my Gas Safety Certificate fails?

If your Gas Safety Certificate fails e.g., due to an inaccessible flue, the boiler may be classed as “At Risk” and turned OFF until necessary remedial work like fitting inspection hatches is completed, as per Gas Safe Register guidelines.

Landlord-certificates.co.uk can likely provide remediation services.

Can I receive my Gas Safety Certificate electronically?

Yes, Landlord-certificates.co.uk’s website states that electronic copies of Gas Safety Records or Certificates are permissible, provided they can be reproduced in hard copy, are secure from loss, and uniquely identify the operative.

Does Landlord-certificates.co.uk offer plumbing services?

Yes, Landlord-certificates.co.uk offers various plumbing services including sink, toilet, bath/shower, and radiator repairs, blockages, installations, tap repairs, and water leak repairs.

Can Landlord-certificates.co.uk help with electrical fault finding?

Yes, among their electrical services, Landlord-certificates.co.uk explicitly lists “Electrical Fault Finding” and “Fuse Box Install.”

Do I need a Carbon Monoxide CO alarm in my rental property?

Yes, as of October 1, 2015, legislation requires every rental property with a solid fuel gas appliance to have a CO alarm, in addition to smoke alarms on every floor.

How can I cancel or modify a booking with Landlord-certificates.co.uk?

While not explicitly detailed, you would typically manage bookings by contacting their customer service directly via phone or email, or by using their “Customer Portal” if you have an account.

Cancellation policies e.g., notice period, fees should be checked in their terms and conditions.

Does Landlord-certificates.co.uk offer a free trial for its services?

No, Landlord-certificates.co.uk does not offer a free trial.

Their services involve professional on-site inspections and certifications, which are fee-based.

You can, however, start by booking a single service to evaluate their efficiency and quality.

Are the engineers at Landlord-certificates.co.uk accredited?

Yes, the website states that “All of our property professionals are members of the relevant trade accreditation scheme,” implying that their engineers are qualified and registered with bodies like the Gas Safe Register for gas work.

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%

Very good0%

Average0%

Poor0%

Terrible0%

There are no reviews yet. Be the first one to write one.

Amazon.com: Check Amazon for Landlord-certificates.co.uk Reviews
Latest Discussions & Reviews:

Landlord-certificates.co.uk Reviews