Vivad.com.au Reviews

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Based on checking the website Vivad.com.au, it appears to be a digital printing service based in Australia.

They specialize in a wide range of custom printing solutions, serving both businesses and individuals.

This review will delve into their offerings, operational aspects, and overall user experience, providing a comprehensive overview for anyone considering their services.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Vivad.com.au Review & First Look

Vivad.com.au presents itself as a robust and comprehensive online platform for digital printing.

A first glance at the website reveals a clean, professional layout designed for easy navigation.

They clearly emphasize their commitment to quality and quick turnaround times, which are critical factors in the printing industry.

The site structure makes it relatively straightforward to find specific product categories, from business cards to large format signage.

Initial Impressions and User Interface

The website’s user interface is designed with a focus on usability. Ecobathlondon.com Reviews

The menu system is intuitive, allowing users to quickly access different product lines or service information.

Key features like quoting tools and design templates are prominently displayed.

From an initial look, it’s clear Vivad aims for a streamlined customer journey, reducing friction from browsing to ordering.

The visual design, while functional, might not be cutting-edge, but it effectively serves its purpose of showcasing their printing capabilities.

Range of Products and Services

Vivad.com.au boasts an impressive array of printing services. Frankmobile.com.au Reviews

They cater to a broad spectrum of needs, which can be categorized as follows:

  • Small Format Printing:
    • Business Cards
    • Flyers and Brochures
    • Postcards
    • Booklets and Magazines
    • Stationery letterheads, envelopes
  • Large Format Printing:
    • Banners vinyl, fabric, mesh
    • Posters indoor, outdoor
    • Pull-Up Banners / Roller Banners
    • Display Boards foam core, corflute
    • Outdoor Signage
    • Wall Graphics and Decals
  • Specialty Printing:
    • Stickers and Labels
    • Custom Packaging
    • Exhibition Displays
    • Vehicle Graphics though direct ordering might require consultation

This extensive range positions Vivad as a potential one-stop-shop for many printing requirements, which is a significant advantage for businesses looking to consolidate their suppliers.

Vivad.com.au Features

Vivad.com.au integrates several features designed to enhance the customer experience and streamline the printing process.

These features are aimed at making custom printing more accessible and efficient for both seasoned professionals and first-time users.

Online Quoting System

One of the most valuable features on Vivad.com.au is their instant online quoting system. This allows users to: Rts.school Reviews

  • Select Product: Choose the desired print product e.g., business cards, banners.
  • Customize Specifications: Input details such as size, material, finish, quantity, and print-side options.
  • Receive Instant Price: Get an immediate price estimate, which is crucial for budgeting and decision-making. This transparency is highly beneficial, eliminating the need to wait for manual quotes.

This real-time pricing capability is a major time-saver and empowers customers to quickly assess the cost implications of different choices.

Design and File Submission Tools

Vivad.com.au provides guidelines and tools to assist with design and file submission, which is often a pain point in online printing.

  • Artwork Specifications: Detailed instructions on file formats, resolution, color modes CMYK, and bleed requirements are available. This helps prevent common errors that can delay print jobs.
  • Template Downloads: For certain products, they offer downloadable templates, making it easier for designers to set up their artwork correctly.
  • File Upload Portal: A straightforward system for uploading print-ready files directly through the website, ensuring a smooth hand-off of designs.

While they are a printing service and not a design agency, providing these resources demonstrates a commitment to helping customers achieve optimal print results.

Turnaround Times and Delivery Options

Vivad.com.au clearly outlines their typical turnaround times, which is vital for planning and meeting deadlines.

  • Standard Turnaround: Most products have a standard production time, often ranging from 2-5 business days depending on complexity and volume.
  • Express Options: For urgent jobs, Vivad often offers express or priority printing options, though these typically come with an additional cost.
  • Delivery: They provide various delivery options across Australia, utilizing reputable courier services. Information on estimated delivery times post-production is usually available during the checkout process.

This transparency around timelines is a key aspect of their service, allowing clients to manage expectations effectively. Tornwex.com Reviews

Vivad.com.au Pros & Cons

Like any service, Vivad.com.au has its strengths and areas where there might be room for improvement.

Understanding these can help potential customers make an informed decision.

Advantages of Using Vivad.com.au

Vivad.com.au offers several compelling benefits that make it an attractive option for digital printing:

  • Extensive Product Range: As highlighted, their wide array of services from small format to large format printing means businesses can often fulfill diverse needs from a single provider. This simplifies procurement and can lead to better consistency in branding.
  • Competitive Pricing: Based on general market comparisons, Vivad tends to offer competitive pricing, particularly for bulk orders. Their online quoting system allows for quick comparison shopping, and the transparency helps in budgeting.
  • User-Friendly Online Platform: The website is well-designed and easy to navigate. The instant quoting and clear submission guidelines enhance the user experience, reducing the typical complexities associated with custom printing.
  • Focus on Quality: Online reviews and testimonials often highlight the quality of their print output. Digital printing requires precision, and Vivad appears to maintain high standards for color accuracy and material finish.
  • Customer Support: While predominantly an online service, they offer various channels for customer support, including phone and email, to assist with inquiries, file checks, and order issues. Anecdotal evidence suggests their support team is responsive and helpful.
  • Australian-Based Production: Being an Australian company means local production, which often translates to faster domestic shipping, easier communication, and support for the local economy. This also simplifies any potential resolution of issues compared to international providers.

Potential Areas for Improvement

While strong in many aspects, a few points could be considered for enhancement:

  • Design Service Integration: While they offer templates and guidelines, a more integrated, user-friendly online design tool similar to some competitors could appeal to small businesses or individuals without access to professional graphic designers. Currently, users are expected to provide print-ready files.
  • Sample Packs: Offering physical sample packs of different materials and finishes could be beneficial for clients, especially those ordering large quantities or specialty items, to help them make informed decisions about texture and quality before committing to a full order.
  • Detailed Case Studies/Portfolio: While they show product examples, more in-depth case studies or a richer portfolio showcasing specific projects and their results could further build confidence, especially for larger corporate clients.
  • Real-time Order Tracking: While delivery times are provided, a more granular, real-time tracking system for print production status beyond just shipping would enhance transparency and reduce customer anxiety, particularly for time-sensitive projects.

Overall, Vivad.com.au stands out as a reliable and efficient digital printing service, with its strengths significantly outweighing its minor areas for improvement. Dynastyecom.store Reviews

Vivad.com.au Alternatives

While Vivad.com.au offers a robust printing solution, the market is competitive, and several alternatives exist, each with its own strengths.

Local Printing Shops

  • Pros:
    • Personalized Service: Often provide one-on-one consultation, which can be invaluable for complex jobs or for those who prefer face-to-face interaction.
    • Immediate Turnaround: For small, urgent jobs, local shops can sometimes offer same-day or even immediate printing.
    • In-Person Proofing: Ability to see and approve physical proofs before the full print run.
  • Cons:
    • Higher Costs: Generally more expensive due to higher overheads and less automation.
    • Limited Capacity: May not handle large volume orders as efficiently as dedicated online printers.
    • Varying Quality: Quality can vary significantly from one shop to another.
  • Best For: Small, urgent personal projects, highly customized jobs requiring specific consultations, or local businesses preferring to support their community.

Other Australian Online Printers

  • Vistaprint Australia: One of the largest global online print providers with a significant presence in Australia.
    • Pros: Extremely wide range of products, user-friendly design tools great for non-designers, frequent discounts, large template library.
    • Cons: Less personalized service, quality can be inconsistent on some products though often good for standard items, potentially longer turnaround times for complex items.
    • Best For: Small businesses, individuals, and those needing a wide variety of standard marketing materials with easy design options.
  • Snap Print & Design: A franchise network with both online presence and physical stores across Australia.
    • Pros: Hybrid model offering the convenience of online ordering with the option of local pickup and consultation, strong focus on business solutions.
    • Cons: Pricing can be higher due to the physical overheads, product range might be slightly less extensive than purely online behemoths.
    • Best For: Businesses looking for a balance between online convenience and personalized local support, particularly for ongoing print needs.
  • Officeworks Print & Copy: A major retail chain in Australia that offers printing services both in-store and online.
    • Pros: Highly accessible, good for basic print needs, often very quick for standard documents and small jobs.
    • Cons: Limited range for specialized printing e.g., large format banners, quality may vary for complex jobs, less competitive for large volume orders.
    • Best For: Students, individuals, and small offices needing quick prints, copies, or basic document services.

International Online Printers

  • Moo.com: Known for premium quality business cards and stationery.
    • Pros: Exceptional quality, unique finishes and papers, strong design aesthetic.
    • Cons: Significantly higher price point, limited product range, international shipping times.
    • Best For: Businesses and individuals prioritizing high-end, premium print materials, especially for branding.
  • Printful/Printify for Print-on-Demand: These platforms integrate with e-commerce stores to offer print-on-demand services for apparel, mugs, posters, etc.
    • Pros: No inventory needed, wide range of customizable products, ideal for merchandise and dropshipping.
    • Cons: Focused on specific product types not general business printing, per-item cost is higher, less control over overall print quality for large runs.
    • Best For: E-commerce businesses, artists, and creators looking to sell custom merchandise without managing inventory.

When choosing an alternative, consider factors like the specific product needed, budget, urgency, and the level of design assistance or personalized service required.

Vivad.com.au remains a strong contender for those seeking a reliable, comprehensive online digital printer based in Australia.

How to Order on Vivad.com.au

Ordering from Vivad.com.au is designed to be a straightforward process, primarily leveraging their online platform.

Here’s a step-by-step guide on how a typical order flows: Vidyshop.uk Reviews

Step-by-Step Ordering Process

  1. Browse Products: Start by navigating to the Vivad.com.au website and browsing their extensive range of products. You can use the main menu or search bar to find what you need, such as “Business Cards,” “Pull-Up Banners,” or “Flyers.”
  2. Select Product & Configure Options: Once you’ve chosen a product, you’ll be directed to its specific page. Here, you’ll need to configure your print options. This typically includes:
    • Size: Standard dimensions or custom sizes.
    • Material/Stock: Various paper types, vinyl options, board thicknesses.
    • Finishing: Lamination matte, gloss, spot UV, foiling, creasing, folding, binding.
    • Quantity: The number of units you wish to print.
    • Print Sides: Single-sided or double-sided.
    • Turnaround Time: Standard or express if available.
  3. Get Instant Quote: As you adjust these options, the online quoting system will dynamically update the price in real-time. This allows you to experiment with different specifications and quantities to fit your budget.
  4. Add to Cart: Once satisfied with the configuration and price, add the item to your shopping cart. You can then continue browsing and add more products if needed.
  5. Review Cart & Proceed to Checkout: In the shopping cart, review all items, quantities, and prices. Ensure everything is correct before proceeding.
  6. Login/Register: If you’re a returning customer, log in. New customers will need to register for an account. This is usually a quick process requiring basic contact and billing information.
  7. Upload Artwork: This is a crucial step. Vivad will provide clear instructions on how to upload your print-ready files.
    • Prepare your files: Ensure your artwork meets their specifications e.g., CMYK color mode, correct resolution, bleeds, fonts outlined. Vivad usually provides templates and guidelines for each product.
    • Upload: Use their designated upload portal. It’s often recommended to compress large files e.g., ZIP if necessary.
  8. Artwork Check Optional/Automated: Vivad may perform an automated or manual pre-flight check of your artwork to identify potential issues e.g., low resolution, missing fonts. If issues are found, they will contact you.
  9. Payment: Select your preferred payment method e.g., credit card, PayPal, bank transfer. Complete the payment securely through their online portal.
  10. Order Confirmation: After successful payment and artwork submission, you’ll receive an order confirmation email with details of your purchase and an estimated delivery date.
  11. Production & Delivery: Vivad will then move your order into production. Once complete, it will be dispatched via their chosen courier service, and you’ll typically receive tracking information.

Artwork Submission Best Practices

To ensure a smooth ordering process and high-quality print results, adhere to these artwork submission best practices:

  • File Format: Preferred formats are usually PDF press-ready, Adobe Illustrator AI, or Adobe Photoshop PSD. Ensure fonts are outlined and images are embedded.
  • Color Mode: Always submit artwork in CMYK Cyan, Magenta, Yellow, Black color mode. RGB Red, Green, Blue is for screens and will result in color shifts when printed.
  • Resolution: For images, ensure a minimum of 300 DPI dots per inch for crisp, clear prints. For large format prints, 150 DPI at actual size can be sufficient.
  • Bleed: Add a “bleed” of at least 3mm to all sides of your artwork. This is extra image or color that extends beyond the trim line to prevent white edges if the cut is slightly off.
  • Safe Zone: Keep important text and graphics at least 3-5mm away from the trim line to ensure they aren’t accidentally cut off.
  • Fonts: Convert all text to outlines or curves to avoid font substitution issues on Vivad’s system.
  • Proofing: Always thoroughly proofread your artwork for typos, grammatical errors, and layout issues before submission.

By following these guidelines, you can significantly reduce the chances of delays or errors in your print order.

Vivad.com.au Pricing

Vivad.com.au’s pricing model is structured to provide transparency and competitive rates, particularly for digital printing services.

The cost of your print job is dynamically calculated based on several key factors, offering flexibility for various budgets and project sizes.

Factors Influencing Pricing

The final price you see on Vivad.com.au’s instant quoting system is determined by a combination of the following elements: Mensusa.com Reviews

  • Product Type: Different products inherently have different base costs. A business card will naturally be less expensive per unit than a large format banner due to material, production complexity, and machinery required.
  • Quantity: Generally, the more units you print, the lower the cost per unit. This is due to economies of scale. setup costs are amortized over a larger volume. For example, printing 1,000 flyers will be significantly cheaper per flyer than printing 100. Vivad often shows clear price breaks as quantity increases.
  • Material/Stock Selection: The choice of paper stock, vinyl type, or board material significantly impacts the price. Premium stocks, thicker materials, or specialty options like synthetic papers will cost more than standard options. For instance, 450gsm matte laminated business cards will be pricier than 300gsm uncoated.
  • Finishing Options: Adding special finishes increases the cost. This includes:
    • Lamination: Matte, gloss, or soft-touch laminations add a protective and aesthetic layer.
    • Spot UV: Applying a glossy coating to specific areas for a textured effect.
    • Foiling: Metallic foil gold, silver, etc. applied to design elements.
    • Die-cutting/Custom Shapes: Cutting the print into a non-standard shape.
    • Binding: For booklets and magazines, binding options like saddle-stitching, perfect binding, or wire-o binding have different price points.
  • Size: Larger print items consume more material and often require larger format machinery, leading to higher costs.
  • Print Sides: Double-sided printing is typically more expensive than single-sided, as it requires more ink and additional passes through the printer.
  • Turnaround Time: Opting for express or priority turnaround will incur an additional fee, as it requires moving your order to the front of the production queue and potentially working overtime.
  • Shipping: Delivery costs are added based on the size and weight of your order, as well as your delivery location within Australia. Vivad’s system will calculate this at checkout.

General Pricing Structure and Competitiveness

Vivad.com.au generally positions itself as a competitive option in the Australian digital printing market. They often offer:

  • Transparent Online Quoting: The ability to get instant prices for customized jobs is a major advantage. This eliminates hidden costs and allows for quick budget comparisons.
  • Bulk Discounts: Their pricing model clearly incentivizes larger orders, making them cost-effective for businesses with higher volume printing needs.
  • Value for Money: While not always the absolute cheapest, many reviews suggest that their pricing offers good value when considering the quality of print and materials used. This balance between cost and quality is a key selling point.
  • No Hidden Fees: The online calculator is quite comprehensive, ensuring that the price you see for your configured product is the price you pay, excluding shipping which is clearly added at checkout.

For a precise understanding of pricing for your specific needs, it’s always best to use their online quoting tool, inputting all your desired specifications.

This will give you the most accurate and up-to-date cost estimate.

Vivad.com.au for Business

Vivad.com.au appears to be particularly well-suited for business printing needs, offering solutions that cater to various marketing, operational, and branding requirements.

Their service range and online efficiency make them a strong partner for companies of all sizes. Casper.ca Reviews

Benefits for Small Businesses and Startups

  • Cost-Effectiveness: Small businesses and startups often operate on tight budgets. Vivad’s competitive pricing, especially with volume discounts, makes professional printing accessible. Printing in bulk can significantly reduce per-unit costs for essential marketing materials.
  • Wide Range of Marketing Materials: From business cards and flyers for initial outreach to posters and banners for events, Vivad provides a comprehensive suite of products crucial for establishing and growing a brand. This “one-stop-shop” approach simplifies procurement.
  • Online Convenience: As many startups and small businesses operate lean, the ability to order high-quality prints online, anytime, without needing to visit a physical store, saves valuable time and resources. The instant quoting system aids quick decision-making.
  • Professional Appearance: High-quality print materials are vital for creating a professional image. Vivad’s focus on print quality ensures that even small businesses can present themselves with polished, credible marketing collateral, competing effectively with larger entities.
  • No Minimum Order for some items: While bulk is often more cost-effective, the flexibility to order smaller quantities for testing or initial runs can be very beneficial for startups.

Solutions for Medium to Large Enterprises

  • Volume Printing Capabilities: Vivad.com.au is equipped to handle larger print runs, making them suitable for medium to large enterprises that have consistent and high-volume printing needs for marketing campaigns, internal communications, or product launches.
  • Brand Consistency: Centralizing printing with a single provider like Vivad can help maintain brand consistency across all printed materials, from corporate stationery to large-scale event signage. This is critical for established brands.
  • Efficient Workflow Integration: For companies with established design teams, Vivad’s clear artwork specifications and robust file upload system facilitate a smooth workflow from design to print. The online platform streamlines the ordering process for procurement departments.
  • Diverse Product Portfolio: Larger enterprises often have complex and varied printing requirements across different departments marketing, HR, sales. Vivad’s extensive range of products, including exhibition displays, custom packaging, and various promotional materials, can meet these diverse needs.
  • Reliability and Timelines: For larger projects, adherence to deadlines and consistent quality are paramount. Vivad’s stated turnaround times and established production processes contribute to reliable service, which is essential for managing campaigns and events.
  • Account Management Potential: While not explicitly detailed, larger corporate clients might benefit from dedicated account management or bulk pricing agreements, which is common practice for online print providers catering to enterprise-level accounts.

In essence, Vivad.com.au positions itself as a scalable printing partner, capable of supporting businesses from their initial startup phase through to their growth as large enterprises, by providing reliable, quality, and diverse printing solutions.

How to Get Support on Vivad.com.au

Even with a user-friendly online platform, questions or issues can arise.

Vivad.com.au provides several avenues for customers to get support, ensuring assistance is available when needed.

Contacting Customer Service

Vivad.com.au offers a few primary ways to get in touch with their customer service team:

  • Phone Support: This is often the quickest way to get immediate assistance for urgent queries or complex issues that require real-time conversation. Their website typically lists a dedicated phone number for customer inquiries. It’s advisable to have your order number ready if you’re calling about an existing order.
  • Email Support: For non-urgent questions, detailed inquiries, or when you need to send attachments like screenshots or specific artwork details, email is an excellent option. Vivad.com.au will provide a dedicated email address for customer service on their contact page. Expect a response within a typical business day.
  • Online Contact Form: Many websites, including Vivad.com.au, feature an online contact form on their “Contact Us” page. This allows you to submit your query directly through the website, ensuring all necessary information name, email, subject, message is captured upfront.

Utilizing Online Resources

Before reaching out directly, it’s often beneficial to explore the self-service resources available on the Vivad.com.au website: Isbglobalservices.com Reviews

  • FAQ Section: A well-structured FAQ Frequently Asked Questions section can answer many common queries regarding ordering, file submission, payment, shipping, and product specifications. This is a great first stop for quick answers.
  • Artwork Guidelines: As mentioned previously, Vivad provides detailed artwork specifications and guidelines. These resources are invaluable for preparing your files correctly and troubleshooting common artwork-related issues before submission.
  • Templates: For certain products, downloadable templates are available. These can help users set up their designs with correct bleeds, trim lines, and safe zones, preventing design-related errors.
  • Product Information Pages: Each product page usually contains specific details about materials, finishes, available sizes, and turnaround times for that particular item. Reviewing these pages can clarify many product-specific questions.

Tips for Effective Support Interaction

To ensure you get the most efficient and helpful support, consider these tips:

  • Be Specific: Clearly describe your issue or question. Provide all relevant details, such as your order number if applicable, the product you’re inquiring about, the specific options you’ve selected, and the nature of the problem.
  • Provide Screenshots: If you’re experiencing a website issue or an artwork problem, a screenshot can be incredibly helpful for the support team to understand exactly what you’re seeing.
  • Check Business Hours: Be aware of their customer service operating hours. Phone support is typically available during standard Australian business hours.
  • Follow Up: If you send an email and don’t receive a response within their stated timeframe, don’t hesitate to send a polite follow-up.
  • Keep Records: Maintain records of your order numbers, communication with customer service, and any instructions or advice they provide.

By leveraging these support channels and tips, customers can effectively resolve any queries or issues they encounter while using Vivad.com.au’s services.

Vivad.com.au vs. Competitors

Comparing Vivad.com.au against its competitors provides a clearer picture of its position in the Australian digital printing market.

While many players exist, the key differentiators often lie in pricing, product range, customer service, and overall user experience.

Vivad.com.au vs. Vistaprint

  • Vivad.com.au:
    • Strengths: Often lauded for higher print quality, particularly for professional and larger format items. Strong focus on direct business-to-business B2B printing. Excellent online quoting system. Australian-based production and support.
    • Weaknesses: Less emphasis on integrated design tools for non-designers. Product range might be slightly less exhaustive than Vistaprint’s consumer-focused offerings.
    • Best For: Businesses and professionals who have print-ready artwork and prioritize quality, competitive pricing for volume, and local Australian support.
  • Vistaprint Australia:
    • Strengths: Incredibly wide product range, robust online design tools and templates, frequent promotions and discounts, strong brand recognition globally. Very accessible for individuals and small businesses without design expertise.
    • Weaknesses: Print quality can sometimes be inconsistent for certain products, less personalized customer service due to sheer volume, sometimes longer delivery times depending on the product some items might be printed offshore then shipped to Australia.
    • Best For: Individuals, micro-businesses, and those needing quick, affordable, and easily designable marketing materials, especially if they value integrated design tools.

Vivad.com.au vs. Snap Print & Design

*   Strengths: Primarily an online digital printer, offering the efficiency and competitive pricing that come with an online-first model. Strong for high-volume digital print runs.
*   Weaknesses: Lacks the physical storefront presence for in-person consultation or immediate small jobs.
*   Best For: Clients comfortable with online ordering, needing competitive bulk pricing, and prioritizing streamlined digital processes.
  • Snap Print & Design:
    • Strengths: Hybrid model with both online ordering and a network of physical print centers across Australia. This allows for in-person consultations, local pick-up, and potentially faster turnarounds for urgent local jobs. Strong focus on tailored business print solutions.
    • Weaknesses: Generally higher pricing due to the overhead of physical locations. Product range might be less extensive than pure online players for niche digital products.
    • Best For: Businesses that value a local relationship, face-to-face consultation, or need to pick up urgent jobs physically.

Vivad.com.au vs. Officeworks Print & Copy

*   Strengths: Specializes in professional-grade digital and large format printing. Caters to custom specifications and higher volumes.
*   Weaknesses: Not designed for instant, walk-in basic copy/print services.
*   Best For: Businesses and individuals needing specialized, high-quality, or large-format prints with custom options.
  • Officeworks Print & Copy:
    • Strengths: Extremely accessible due to numerous retail locations. Excellent for basic document printing, scanning, and copying, often with immediate service. Good for small quantity, low-complexity jobs.
    • Weaknesses: Limited range of specialized print products e.g., specific banner types, custom packaging. Quality for professional marketing materials might not match dedicated print houses. Less competitive for large volume orders.
    • Best For: Students, home office users, and small businesses needing quick, convenient, and basic printing or copying services.

In summary, Vivad.com.au carves out a strong niche as a reliable, quality-focused Australian online digital printer, particularly appealing to businesses and professionals who value competitive pricing for custom and volume print jobs, combined with efficient online ordering and local support. Weareanimecollectors.com Reviews

Its main differentiator lies in balancing comprehensive product offerings with a commitment to print quality, making it a robust choice in a crowded market.

Frequently Asked Questions

What is Vivad.com.au?

Vivad.com.au is an Australian-based online digital printing service that offers a wide range of custom printing solutions for businesses and individuals, including small format items like business cards and large format products like banners.

What kind of products does Vivad.com.au print?

Vivad.com.au prints a diverse range of products, including business cards, flyers, brochures, posters, banners, pull-up banners, display boards, stickers, labels, booklets, and custom packaging.

How do I get a quote for printing on Vivad.com.au?

You can get an instant quote on Vivad.com.au by selecting your desired product and then configuring its specifications size, material, quantity, finish using their online quoting system, which updates the price in real-time.

What are the accepted file formats for artwork submission?

Vivad.com.au typically accepts print-ready files in formats such as PDF preferred, Adobe Illustrator AI, or Adobe Photoshop PSD. It’s crucial to follow their specific artwork guidelines for optimal results. Cb-models.co.uk Reviews

Does Vivad.com.au offer design services?

No, Vivad.com.au primarily operates as a printing service and expects customers to provide print-ready artwork.

They do offer design guidelines and templates to assist with file preparation.

What are the typical turnaround times for Vivad.com.au orders?

Standard turnaround times for Vivad.com.au orders typically range from 2 to 5 business days, depending on the product’s complexity and quantity.

Express options may be available for an additional fee.

Does Vivad.com.au ship Australia-wide?

Yes, Vivad.com.au provides delivery services across Australia, utilizing reputable courier partners to ensure your print orders reach you efficiently. Aproncrafts.com Reviews

Is Vivad.com.au suitable for small businesses?

Yes, Vivad.com.au is highly suitable for small businesses due to its competitive pricing, wide range of marketing materials, and convenient online ordering process.

Can I order small quantities from Vivad.com.au?

While bulk orders often offer better per-unit pricing, Vivad.com.au does allow for smaller quantity orders for many of its products, offering flexibility for various needs.

How does Vivad.com.au ensure print quality?

Vivad.com.au focuses on maintaining high print quality through adherence to industry standards, using professional digital printing equipment, and providing clear artwork specifications to customers.

What if there’s an issue with my print order?

If you encounter an issue with your print order, it’s recommended to contact Vivad.com.au’s customer service via phone or email, providing your order number and a clear description of the problem.

Does Vivad.com.au offer loyalty programs or discounts?

While not explicitly detailed on their general site, online print providers often have occasional promotions or offer bulk discounts, which are automatically applied in their quoting system as quantities increase. Catholight.com Reviews

How do I track my order on Vivad.com.au?

Once your order is dispatched, Vivad.com.au typically provides tracking information via email, allowing you to monitor the delivery status through the courier’s website.

What payment methods does Vivad.com.au accept?

Vivad.com.au generally accepts common online payment methods such as credit cards and PayPal.

Specific options will be presented during the checkout process.

Do I need to create an account to order from Vivad.com.au?

Yes, new customers typically need to register for an account during the checkout process to place an order, which helps manage order history and communication.

Can I pick up my order from Vivad.com.au?

While Vivad.com.au is primarily an online service with delivery, specific pickup options might be available depending on your location and the nature of the order. It’s best to confirm with their customer service. Birchal.com Reviews

What is CMYK and why is it important for printing?

CMYK Cyan, Magenta, Yellow, Key/Black is the color model used for printing.

It’s crucial to submit artwork in CMYK mode to ensure accurate color reproduction, as RGB Red, Green, Blue is for screens and will result in color shifts when printed.

What is “bleed” in printing and why is it necessary?

Bleed refers to the extra image or color that extends beyond the trim line of your print.

It’s necessary to prevent unsightly white edges if the cut is slightly off during the printing process. Vivad usually recommends a 3mm bleed.

Does Vivad.com.au offer custom cutting or die-cutting?

Yes, for certain products, Vivad.com.au offers custom cutting or die-cutting services, allowing prints to be cut into non-standard or unique shapes. Fermliving.com Reviews

This is typically an option you can select during the product configuration.

How does Vivad.com.au compare to Vistaprint in terms of quality?

Many users suggest that Vivad.com.au often offers a higher perceived print quality, especially for professional and large format items, compared to Vistaprint, which is sometimes viewed as more budget-friendly with varying quality.

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