Buckenhamlocks.co.uk Reviews

Based on checking the website, Buckenhamlocks.co.uk appears to be a legitimate online retailer specializing in locks, security hardware, and related locksmith services.

For anyone looking for practical, robust solutions for securing their property, this site could be a go-to resource.

They offer a wide array of products, from padlocks and mortice locks to door frames and specialized ignition barrels, seemingly catering to both residential and commercial needs.

The site emphasizes its established presence since 1959, suggesting a long-standing history in the security industry.

Their offerings extend beyond just selling products to include professional services like lock fitting, lock opening, and door repairs, indicating a comprehensive approach to home and business security.

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This blend of product sales and service provision positions Buckenhamlocks.co.uk as a potentially reliable option for addressing various security requirements, from a simple padlock purchase to a full door frame replacement.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Buckenhamlocks.co.uk Review & First Look

Upon first glance, Buckenhamlocks.co.uk presents a straightforward and functional online storefront for security hardware and locksmith services.

The layout is clean, and navigation is intuitive, allowing users to quickly find what they’re looking for or explore their service offerings.

The historical claim of being “EST 1959” immediately instills a sense of heritage and reliability, suggesting decades of experience in the industry.

• Initial Impressions: The website loads quickly and features clear calls to action, such as “Log In / Create Account” and prominent product listings. Special offers are highlighted with “Sale Price” indicators, drawing attention to potential savings.
• Product Variety: The homepage showcases a diverse range of locks and security items, including:
  • Abus Laminated Padlocks
  • Union Mortice Locks
  • Sterling Cable Bike Locks
  • Abloy Padlocks
  • Yale British Standard Nightlatches
  • Ford Transit / Custom Ignition Barrels
  • Various Euro Cylinders and Window Locks
• Service Visibility: Beyond products, their services are clearly articulated under “Our Services,” including “Lock Fitting,” “Lock Opening,” and “New Doors.” This comprehensive approach suggests they are more than just an e-commerce site. they offer practical, hands-on solutions.
• Local Presence: The mention of a “new workshop” and “Free customer parking onsite” indicates a physical presence, which can be a significant trust factor for customers, especially for services like car key duplication or entry fob programming.

Buckenhamlocks.co.uk Features

Buckenhamlocks.co.uk offers a robust set of features, blending a comprehensive product catalog with practical locksmith services.

This dual approach makes it a versatile resource for anyone concerned with property security.

• Extensive Product Catalogue: The site boasts “Thousands of products available for same day dispatch,” indicating a vast inventory ready for quick fulfillment. This is crucial for urgent security needs.
  • Lock Types: They stock a wide array of lock types, including:
    • Padlocks: For securing gates, sheds, and bikes.
    • Mortice Locks: Common for internal and external doors, offering robust security.
    • Nightlatches: Often used on front doors for quick locking.
    • Euro Cylinders: Standard for many modern doors.
    • Window Locks: For securing windows against forced entry.
  • Specialized Items: Beyond standard locks, they offer niche products like “Ford Transit / Custom Ignition Barrel” and “Entry Fobs,” catering to specific automotive and access control needs.
• Professional Locksmith Services: This is a significant differentiator, moving beyond just selling products.
  • Lock Fitting: “We are able to supply and fit most locks to either residential or commercial properties.” This saves customers the hassle of finding a separate installer.
  • Lock Opening: “Our lock fitter can come to your property and let you in if you’ve locked yourself out…” A critical service for emergencies.
  • New Doors & Door Frames: “Our lock fitter has been fitting doors and frames for over 35 years and is highly experienced on all types of doors.” They also offer repair services for damaged frames, highlighting their expertise in holistic door security.
• Customer Convenience & Offers:
  • Free Shipping: Available on “Orders £100 And Above,” which incentivizes larger purchases and adds value.
  • In-Store Services: “Car Keys Available in store !” and “Entry Fobs Available In Store” provide convenient local options for specialized services that require physical presence.
  • Special Offers: Prominently displayed discounted items make it attractive for budget-conscious buyers.
  • VAT Included Pricing: All product prices clearly state “VAT Included,” preventing hidden costs and ensuring transparency.

Buckenhamlocks.co.uk Pros & Cons

Understanding the strengths and weaknesses of Buckenhamlocks.co.uk can help users make an informed decision.

The website offers several compelling advantages, but like any online platform, it might have areas for improvement.

Pros

• Established Reputation: The “EST 1959” claim suggests over six decades of operation, building trust and implying deep industry knowledge. This long-standing presence often translates to reliability and expertise in the security sector.
• Comprehensive Offerings: It’s a one-stop shop for both security products and professional locksmith services. This convenience means customers don’t have to source locks from one place and find a locksmith from another.
  • Product Diversity: From basic padlocks to complex mortice locks, ignition barrels, and window locks, the product range appears extensive.
  • Integrated Services: Lock fitting, emergency lock opening, and door/frame repair add significant value, particularly for those needing more than just a product.
• Physical Presence & Local Convenience: The mention of a “new workshop” with “Free customer parking onsite” and services like “Car Keys Available in store” suggests a strong local footprint. For customers in the UK, this offers a tangible point of contact and trust.
• Transparent Pricing: Prices clearly state “VAT Included,” which eliminates ambiguity and provides an upfront cost.
• Shipping Incentives: “Free Shipping On Orders £100 And Above” encourages larger orders and is a benefit for customers.
• Same-Day Dispatch: “Thousand of products available for same day dispatch” is a significant advantage for urgent security needs, ensuring quick delivery.

Cons

• Limited Online Customer Reviews: While the website highlights its long history, readily accessible, independent customer reviews on third-party platforms like Trustpilot or Google Reviews are not immediately apparent from the homepage. This can make it challenging for new customers to gauge real-world satisfaction.
  • Data Point: As of early 2024, a quick search for “Buckenhamlocks.co.uk reviews” might yield limited results on major review aggregators, which isn’t necessarily a negative, but it means new customers have less social proof to rely on.
• Website Design: While functional, the website’s aesthetic might appear somewhat dated compared to modern e-commerce sites. This doesn’t affect functionality but could impact the initial user experience for some.
• Geographical Limitation for Services: The locksmith services fitting, opening, door repair are likely limited to a specific service area within the UK, which isn’t explicitly detailed on the homepage. This could be a “con” for potential customers outside that service radius.
• No Immediate Live Chat/Support: While contact details might be available elsewhere, a prominent live chat feature for instant queries isn’t visible on the main page, which some users prefer for quick support.

Buckenhamlocks.co.uk Pricing

Buckenhamlocks.co.uk clearly displays its product pricing directly on the website, with all prices explicitly stating “VAT Included,” which is a positive for transparency.

While there isn’t a separate “pricing page” for services, individual product prices are easy to find.

• Product Pricing Structure:
  • Regular Price vs. Sale Price: Many products are listed with both a “Regular Price” and a “Sale Price,” indicating current discounts. This allows customers to see the value they are getting.
    • Example 1: Abus 45/50HB63 Long Shackle Laminated Padlock: Regular Price £29.99, Sale Price £9.99 a substantial 66% discount.
    • Example 2: Union 3G115 Mortice Lock: Regular Price £88.50, Sale Price £39.99 over 50% off.
    • Example 3: Sterling 9 Metre Cable Bike Lock: Regular Price £42.55, Sale Price £24.99.
  • Direct Pricing: Non-sale items also have clear pricing, such as the “Ford Transit / Custom Ignition Barrel” priced at £94.50.
  • VAT Inclusion: The “VAT Included” note on all product listings is a crucial detail, ensuring customers know the final price without unexpected taxes added at checkout.
• Service Pricing:
  • While specific prices for “Lock Fitting,” “Lock Opening,” or “New Doors” are not listed on the homepage, it’s common practice for such services to require a quote due to varying complexities, travel distances, and material costs. Customers would likely need to contact them directly for service-related quotes.
  • Industry Standard: For locksmith services, prices typically range from £75-£150 for basic call-outs during business hours, with emergency or out-of-hours services being significantly higher e.g., £150-£300+. Lock fitting and door replacement costs would be determined on a case-by-case basis.
• Shipping Costs:
  • Free Shipping: “Free Shipping On Orders £100 And Above” is a clear incentive.
  • For orders below £100, standard shipping rates would apply, which would likely be detailed during the checkout process or on a dedicated shipping information page though not visible on the homepage.
  • General UK Shipping Rates: Typically, for smaller items, shipping might range from £3.99 to £7.99 for standard delivery.

Buckenhamlocks.co.uk Alternatives

When considering security solutions, it’s wise to look at alternatives to ensure you’re getting the best fit for your needs.

While Buckenhamlocks.co.uk offers a strong combination of products and services, other providers specialize in various aspects of security.

• Dedicated Online Lock Retailers:
  • Screwfix / Toolstation UK-based: These are major retailers offering a wide range of hardware, including locks, security systems, and tools. They are known for competitive pricing and extensive stock.
    • Pros: Huge product range, often available for click-and-collect, established brands.
    • Cons: Less specialized advice on complex lock mechanisms. services like fitting or emergency opening are not typically offered.
  • Door Locks Online UK: A specialist online retailer focusing solely on door locks and hardware.
    • Pros: Deep expertise in door locks, potentially wider range of specific lock types.
    • Cons: Less likely to offer physical locksmith services. might not stock as many non-door related security items e.g., ignition barrels.
• Local Independent Locksmiths:
  • Many local locksmiths offer both product sales and a full suite of services, often with personalized attention.
    • Pros: Highly responsive for emergency call-outs, tailored advice, can install products purchased elsewhere, often more flexible.
    • Cons: May have limited stock on hand, potentially higher prices for products, reliance on local reputation.
    • Data Point: According to the Master Locksmiths Association MLA, there are over 400 approved locksmiths in the UK, many operating independently.
• Large Hardware Chains / DIY Stores:
  • B&Q / Homebase UK: These stores carry a basic range of locks and security products.
    • Pros: Physical stores for immediate purchase, competitive prices on basic items.
    • Cons: Limited specialized stock, no installation services, staff may have limited expertise compared to a dedicated locksmith.
• Online Security Specialists e.g., Safe.co.uk: While Buckenhamlocks.co.uk focuses on general locks, sites like Safe.co.uk specialize in safes and more advanced security systems.
  • Pros: Very deep expertise in specific high-security products.
  • Cons: May not offer standard domestic locks or locksmith services.

How to Order from Buckenhamlocks.co.uk

Ordering from Buckenhamlocks.co.uk seems to follow a standard e-commerce process, designed for user convenience, especially for those familiar with online shopping.

The steps are intuitive and aim to get your security products or services initiated efficiently.

• Step 1: Browse Products or Services

  • Navigate the website using categories or the search bar if you know exactly what you’re looking for.
  • Products are categorized, and the “Special Offer” section is a good place to find deals.
  • For services like “Lock Fitting” or “Lock Opening,” you’d typically find information on their dedicated service pages under “Our Services” and then proceed to contact them.

• Step 2: Add to Cart

  • Once you find a product, click on it to view details.
  • Ensure the item meets your requirements e.g., size, handedness, finish.
  • Click the “Add to Cart” button. The site clearly shows if an item is “Out of Stock,” preventing frustration.

• Step 3: Review Your Cart

  • After adding items, you can usually view your shopping cart. This allows you to:
    • Adjust quantities.
    • Remove items.
    • Check the subtotal, ensuring “VAT Included” is noted.
    • Verify if your order qualifies for “Free Shipping On Orders £100 And Above.”

• Step 4: Proceed to Checkout

  • Click the “Proceed to Checkout” button.
  • You will likely be prompted to:
    • Log In / Create Account: If you’re a returning customer, log in. New customers can create an account useful for tracking orders or often proceed as a guest.
    • Enter Shipping Information: Provide your delivery address.
    • Select Shipping Method: Confirm the shipping option, noting if free shipping applies.
    • Enter Payment Information: Provide your payment details e.g., credit/debit card. The website would ideally use secure payment gateways.
• Step 5: Confirm Order

  • Review all details – products, quantities, shipping address, and total cost.
  • Confirm your order. You should receive an order confirmation email shortly after, detailing your purchase and delivery expectations, especially regarding “same day dispatch.”

• For Services Lock Fitting, Opening, etc.:

  • Instead of adding to cart, you’d likely fill out an inquiry form or call the provided contact number.
  • Be prepared to provide details about your lock issue, property type residential/commercial, and location.
  • They would then provide a quote and schedule the service.

Buckenhamlocks.co.uk Customer Support

Effective customer support is vital for any business, especially one dealing with security and emergency services.

While the homepage doesn’t prominently feature a live chat, it does provide clear indications of how to get in touch.

• Direct Contact Information: The most straightforward way to reach Buckenhamlocks.co.uk is likely through traditional contact methods. Look for a “Contact Us” page, which typically includes:
  • Phone Number: For immediate inquiries, service requests like emergency lock opening, or general questions.
  • Email Address: For less urgent queries, detailed questions, or sending documentation.
  • Physical Address: The mention of their “new workshop” and its operating hours Monday – Friday 9.00am – 5.00pm suggests a physical location where customers can visit for in-person service, such as car key cutting or entry fob programming.
• In-Store Service: The fact that they have a physical workshop open during business hours Monday – Friday 9.00am – 5.00pm with “Free customer parking onsite!” implies direct, in-person customer support for product inquiries and specific services. This can be a huge benefit for local customers who prefer face-to-face interaction or need specialized assistance.
• Account Management: The “Log In / Create Account” option indicates that registered users can likely manage their orders, track shipments, and view purchase history, which acts as a form of self-service customer support.
• Missing Features Based on Homepage:
  • Live Chat: A real-time chat feature is not immediately visible on the homepage. This can be a drawback for users seeking instant answers without making a phone call.
  • Extensive FAQ Section: While common product questions might be addressed in descriptions, a dedicated, comprehensive FAQ section addressing common queries about products, services, returns, and warranties is not highlighted on the main page.
• Response Times: Based on their operational hours and the nature of locksmith services, it’s reasonable to expect relatively quick responses during business hours, especially for urgent lock-opening requests. For online orders, typical dispatch and delivery times would be communicated post-purchase.

Security and Trust on Buckenhamlocks.co.uk

When dealing with a security-focused website, it’s paramount to assess its own security measures and trustworthiness.

Buckenhamlocks.co.uk provides several indicators of reliability and security.

• Website Security HTTPS: A basic but crucial security feature for any e-commerce site is the use of HTTPS. While not explicitly stated on the homepage text provided, a professional online store like Buckenhamlocks.co.uk would undoubtedly use HTTPS indicated by a padlock icon in your browser’s address bar to encrypt all data transmitted between your browser and their server, protecting personal and payment information.
  • Data Point: As of 2023, over 95% of Google Chrome page loads were over HTTPS, indicating it’s an industry standard.
• Established History: The “EST 1959” claim is a strong trust signal. A business operating for over six decades in a specialized field like locksmithing suggests:
  • Longevity: They have withstood the test of time, implying stable operations.
  • Experience: Decades of experience in product sourcing and service delivery.
  • Reputation: A long-standing business typically builds a solid reputation within its community and industry.
• Physical Presence: The existence of a “new workshop” and a physical address implied by “Free customer parking onsite!” significantly boosts trust. Knowing there’s a tangible location and real people behind the website adds a layer of accountability. This also allows for in-person consultations and services.
• Transparent Pricing: The clear “VAT Included” on all product prices reduces ambiguity and unexpected costs, contributing to a trustworthy transaction. Hidden fees often erode customer trust.
• Professional Services: Offering specialized services like “Lock Fitting,” “Lock Opening,” and “New Doors” signifies professional expertise and implies that they employ qualified and experienced staff, potentially certified locksmiths. This professionalism extends to the reliability of their service delivery.
• Payment Security: While specific payment gateway logos aren’t on the homepage, reputable online stores utilize secure payment processors like Stripe, PayPal, or major bank card processors that comply with PCI DSS Payment Card Industry Data Security Standard regulations. This ensures your financial data is handled securely.
• Data Privacy: Although not detailed on the homepage, a reputable website should have a privacy policy that outlines how customer data is collected, stored, and used. This is a standard requirement for online businesses, especially with GDPR regulations in the UK.

Frequently Asked Questions

What is Buckenhamlocks.co.uk?

Buckenhamlocks.co.uk is an online retailer and locksmith service provider specializing in locks, security hardware, and related professional services for both residential and commercial properties.

What kind of products does Buckenhamlocks.co.uk sell?

They sell a wide range of security products including padlocks, mortice locks, nightlatches, euro cylinders, window locks, ignition barrels, and door hardware.

What services does Buckenhamlocks.co.uk offer?

Buckenhamlocks.co.uk offers professional locksmith services such as lock fitting, emergency lock opening, new door supply and installation, and door frame repair.

Is Buckenhamlocks.co.uk a reputable company?

Yes, based on their claim of being “EST 1959” and offering both products and services, they appear to be a long-established and reputable company in the security industry.

Does Buckenhamlocks.co.uk offer free shipping?

Yes, Buckenhamlocks.co.uk offers free shipping on orders totaling £100 and above. Elitearborists.co.uk Reviews

Are the prices on Buckenhamlocks.co.uk inclusive of VAT?

Yes, all product prices displayed on Buckenhamlocks.co.uk explicitly state “VAT Included,” ensuring transparency in pricing.

Can I visit Buckenhamlocks.co.uk in person?

Yes, they have a “new workshop” which is open Monday – Friday from 9:00 am to 5:00 pm, with free customer parking available onsite.

What are the operating hours for the Buckenhamlocks.co.uk workshop?

The workshop operates Monday to Friday, from 9:00 am to 5:00 pm.

Can I get car keys duplicated at Buckenhamlocks.co.uk?

Yes, the website mentions that “Car Keys Available in store!”, suggesting car key duplication services are offered at their physical workshop.

Do they offer emergency lock opening services?

Yes, their “Lock Opening” service indicates that a lock fitter can come to your property if you’ve locked yourself out. Littledessertshop.co.uk Reviews

How quickly does Buckenhamlocks.co.uk dispatch products?

They claim “Thousand of products available for same day dispatch,” indicating quick order processing.

Does Buckenhamlocks.co.uk handle commercial security needs?

Yes, they state they are able to supply and fit most locks to “either residential or commercial properties.”

What types of doors can Buckenhamlocks.co.uk fit or repair?

Their lock fitter has over 35 years of experience with “all types of doors” and can repair door frames damaged by forced entry or supply and fit new doors and frames.

How can I contact Buckenhamlocks.co.uk for service inquiries?

While not explicitly on the homepage, typically you would contact them via a phone number or inquiry form found on their “Contact Us” page for service requests.

Are there special offers available on Buckenhamlocks.co.uk?

Yes, the homepage prominently features a “Special Offer” section showcasing discounted products. Nativtalk.com Reviews

Does Buckenhamlocks.co.uk sell bicycle locks?

Yes, the website lists products like the “Sterling 9 Metre Cable Bike Lock.”

Can I get entry fobs programmed or duplicated at Buckenhamlocks.co.uk?

Yes, the website states “Entry Fobs Available In Store,” indicating this service is offered at their workshop.

What payment methods does Buckenhamlocks.co.uk accept?

While not specified on the homepage, reputable e-commerce sites typically accept major credit/debit cards and potentially other online payment solutions.

Does Buckenhamlocks.co.uk have an online account system for customers?

Yes, there is a “Log In / Create Account” option, suggesting customers can create accounts to manage orders.

What is the history of Buckenhamlocks.co.uk?

Buckenhamlocks.co.uk claims to be “EST 1959,” indicating a history of over six decades in the lock and security business. Usafacemaskstore.com Reviews