Based on looking at the website, Viber.com positions itself as a robust communication platform offering free and secure calls and messages worldwide.

It’s designed to keep conversations flowing seamlessly, whether you’re connecting with friends, family, or colleagues.

The platform emphasizes its core features: high-quality voice and video calls, dynamic group chats, and a rich array of expressive tools like stickers and GIFs.

Viber also highlights its “Communities” feature, aiming to foster social connections around shared interests.

Viber presents itself as a comprehensive communication tool, but it’s important to consider all aspects.

When engaging with any online platform, especially those involving social interactions and large communities, we should always prioritize responsible engagement and be mindful of content that might not align with our values.

It’s always best to use such tools for their practical benefits—like connecting with family or for work—while exercising caution regarding the broader “entertainment” or “social” features that might expose users to content or interactions that are not beneficial or may even be detrimental.

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Table of Contents

Viber.com Review & First Look

Viber.com presents a sleek and user-friendly interface that immediately conveys its primary purpose: free and secure communication.

The website design is intuitive, guiding users to key features and download options without overwhelming them.

It’s clear that ease of access and a straightforward value proposition are central to their online presence.

Initial Impressions: The homepage features a prominent video showcase, effectively demonstrating the platform’s functionality. This visual approach helps new users quickly grasp what Viber offers.
Core Messaging: The messaging is consistently focused on “free,” “secure,” and “anywhere,” aiming to address common concerns users have about communication apps.
Accessibility: Download links for various devices are prominently displayed, ensuring high accessibility for potential users across different platforms.

Viber.com Features

Viber boasts a comprehensive suite of features designed to enhance communication.

From basic messaging to advanced social functionalities, it aims to be a one-stop shop for digital interaction. Coinmerce.io Reviews

Voice and Video Calls

Viber emphasizes high-quality voice and video calls as a cornerstone of its service.

Clarity and Reliability: The website suggests calls are clear and reliable, essential for effective communication whether it’s a quick chat or a lengthy discussion.
Global Reach: The ability to connect with anyone, anywhere, without geographical limitations, is a significant draw, especially for individuals with family or business connections abroad.
User Testimonials Implied: While not explicitly stated with direct quotes, the confident tone implies user satisfaction with call quality.

Group Chats & Calls

Group communication is a vital aspect of modern interaction, and Viber caters to this with robust features.

Interactive Messaging: Users can “Like and reply to messages in group chats,” fostering more dynamic and engaging conversations.
Instant Group Connections: The ability to “start a group video or voice call instantly” simplifies coordination for family gatherings, team meetings, or social calls.
Large Group Support: While specific numbers aren’t highlighted on the homepage, such platforms typically support substantial group sizes, which is a key advantage for communities and organizations.

Stickers & GIFs

For many, expressive communication is just as important as functional messaging. Viber leans into this with a vast library.

Expressive Tools: “Endless stickers and GIFs for every possible expression” indicate a rich selection, allowing users to convey emotions and reactions beyond text.
Personalization: The option to “Create your own” stickers adds a layer of personalization, making conversations more unique and tailored.
Engagement Factor: These features can significantly boost user engagement and make conversations more enjoyable, particularly for casual interactions.

On Mobile & Desktop

Seamless cross-device functionality is a modern expectation for communication apps, and Viber delivers.

100% Synced Chats: “Chats are 100% synced between devices,” ensuring that users can pick up conversations exactly where they left off, regardless of the device they are using.
1-Tap Transfer of Calls: This feature, allowing users to seamlessly move an active call from one device to another with a single tap, highlights convenience and flexibility.
Enhanced Productivity: For professionals or those who switch between devices frequently, this continuity is invaluable, eliminating the need to restart conversations.

The New Social Communities

Viber’s “Communities” feature aims to transform the platform into a social hub, connecting people with shared interests. Thegreenoffice.co.uk Reviews

Topic-Based Engagement: “Take part in a conversation on any topic you’re passionate about” suggests a broad range of potential communities, from hobbies to professional networks.
Connecting Like-Minded Individuals: This feature fosters a sense of belonging and allows users to explore new interests or deepen existing ones with others globally.
Potential for Positive Interaction: While the idea of open communities requires careful moderation, it holds the potential for beneficial discussions and knowledge sharing.

Always Secure

Viber places a strong emphasis on privacy and security, a critical factor for any communication platform.

Privacy Mission: “Our mission is to protect your privacy” is a clear statement of intent, aiming to build user trust.
End-to-End Encryption Implied: While “end-to-end encryption” isn’t explicitly mentioned on the homepage text provided, it’s a standard and expected feature for platforms boasting “secure” communications, and generally, reputable messaging apps like Viber employ it.
Freedom to Share: The idea that users “never have to think twice about what you can or can’t share” is designed to instill confidence and encourage open, private communication.

Viber.com Pros & Cons

Understanding the strengths and weaknesses of any platform is crucial before adopting it.

Viber, like any service, has its advantages and areas where it might not be the optimal choice for everyone.

Pros

Viber offers several compelling benefits that make it an attractive option for many users.

Free Global Communication: The ability to make free calls and send messages internationally is a major draw, significantly reducing communication costs for individuals and businesses.
Strong Security Focus: The emphasis on privacy and security, including what is generally understood to be end-to-end encryption for calls and messages, provides users with peace of mind.
Feature-Rich Platform: From group chats and calls to unique stickers and cross-device syncing, Viber provides a comprehensive communication toolkit that caters to various interaction styles.
User-Friendly Interface: The website and app are designed for ease of use, making it accessible even for those who are not highly tech-savvy.
Vibrant Community Features: For those interested in joining or creating groups around shared interests, the Viber Communities offer a dynamic space for interaction and networking.

Cons

Despite its advantages, there are aspects of Viber that might be less appealing or require consideration. Ks-international.com Reviews

Data Usage: While calls and messages are free over Wi-Fi, using Viber on mobile data can consume a significant amount, especially for video calls, which might be a concern for users with limited data plans.
Reliance on Internet Connection: Like all VoIP services, Viber’s functionality is entirely dependent on a stable internet connection. Poor connectivity can lead to dropped calls or delayed messages.
Notifications and Battery Drain: Consistent use and background activity can sometimes lead to increased battery consumption and frequent notifications, which some users might find intrusive.
Potential for Spam/Unwanted Messages: As with any platform that allows open communication, there is a possibility of receiving unwanted messages or being added to unsolicited groups, although Viber does offer privacy controls.
Integration with Other Services: While Viber is feature-rich, its integration with other productivity tools or business applications might not be as seamless as some competitors, depending on specific user needs.

Viber.com Alternatives

Choosing the right one often depends on specific needs, privacy concerns, and features.

Signal

Signal is often lauded as the gold standard for privacy and security in messaging.

End-to-End Encryption: Every message, call, and file shared on Signal is end-to-end encrypted by default, using open-source protocols.
No Data Collection: Signal is run by a non-profit foundation and does not collect user data, making it an excellent choice for those prioritizing privacy above all else.
Core Communication Features: Offers secure messaging, voice calls, video calls, and group chats, similar to Viber, but with a stronger privacy stance.
No Ads or Trackers: Users will find no advertisements or tracking mechanisms, ensuring a clean and focused communication experience.

Telegram is known for its speed, security, and powerful channel features.

Cloud-Based: Messages are stored securely in the cloud, allowing access from multiple devices and offering robust search capabilities.
Secret Chats: Offers optional end-to-end encrypted “Secret Chats” for enhanced privacy, though standard chats are client-server encrypted.
Large Group Support: Telegram supports extremely large groups up to 200,000 members and channels, making it popular for broadcasting information and building large communities.
Rich Media Sharing: Users can send very large files up to 2 GB and enjoy a wide array of stickers and custom themes.

As one of the most widely used messaging apps globally, WhatsApp offers ubiquitous connectivity.

Mass Adoption: Its vast user base means almost everyone you know is likely on WhatsApp, making it easy to connect.
End-to-End Encryption: WhatsApp uses Signal Protocol for end-to-end encryption for all messages and calls by default.
Feature-Rich: Includes voice and video calls, group chats, status updates, and document sharing.
Business Tools: WhatsApp Business provides tools for small businesses to communicate with customers.

Jitsi Meet

For those seeking a free, open-source, and highly secure video conferencing alternative, Jitsi Meet stands out. Lhp.co.uk Reviews

No Account Required: Users can start meetings without needing to create an account, offering unparalleled ease of access.
Strong Encryption: Jitsi Meet sessions are encrypted, ensuring privacy for conversations.
Browser-Based: It can be used directly from a web browser, eliminating the need for software downloads in many cases.
Focus on Meetings: While not a comprehensive messaging app, it excels in facilitating quick, secure, and private video conferences.

Threema

Threema is a paid, highly secure, and anonymous messaging app based in Switzerland.

Maximum Anonymity: Users can be identified by a random Threema ID, meaning no phone number or email is required to use the service.
Strong Encryption: All communications are end-to-end encrypted, including messages, group chats, calls, and files.
Open Source: The client-side code is open-source, allowing for independent verification of its security claims.
Server Location: Being based in Switzerland offers additional legal protection for user privacy.

Viber.com Pricing

Viber generally operates on a freemium model, where its core communication features are free, but it offers paid services for extended functionalities, primarily for international calls to non-Viber users.

Free Core Features

The vast majority of Viber users utilize the platform without incurring any costs for its fundamental services.

Free Viber-to-Viber Calls: All voice and video calls between Viber users, regardless of location, are completely free. This is a significant advantage for international communication.
Free Messaging: Sending text messages, photos, videos, and files to other Viber users is also free of charge.
Free Stickers & GIFs: Access to the extensive library of stickers and GIFs, along with the ability to create custom ones, is free.
Free Group Chats & Communities: Participating in or creating group chats and joining Viber Communities incurs no direct cost.

Viber Out

Viber Out is the premium service that allows users to make calls to landlines and mobile numbers worldwide, even if the recipient doesn’t have Viber.

This operates on a credit-based system or subscription. Collective.legal Reviews

Credit Purchase: Users can purchase credits in various denominations. For example, a common offering might be $4.99 for 100 minutes to certain countries, or a $9.99 credit that can be used more flexibly. Rates vary significantly by destination country and whether you’re calling a mobile or landline.
Subscription Plans: For frequent international callers, Viber offers subscription plans that provide unlimited or discounted calls to specific countries or regions. These plans can range from $2.99/month for unlimited calls to a single country like India to $19.99/month for global unlimited calls to certain regions.
Competitive Rates: Viber aims to offer competitive rates compared to traditional international calling services, often highlighting savings of up to 70-80% compared to standard carrier rates.
No Hidden Fees: The platform typically prides itself on transparent pricing, with no connection fees or hidden charges once credits are purchased or a subscription is active.

Additional Paid Features Minor

While less prominent, Viber may offer other minor paid features or premium content.

Sticker Packs: While many sticker packs are free, some premium or branded sticker packs might be available for purchase.
Viber Local Numbers: In some regions, Viber may offer virtual local numbers that allow people to call you on a local number, which then rings on your Viber app, often for a monthly fee e.g., $4.99 – $9.99/month depending on the country.
Business Solutions: For businesses, Viber may offer more advanced messaging and communication solutions with tailored pricing models, such as verified business accounts or bulk messaging services.

How to Cancel Viber Out Subscription

If you’ve subscribed to a Viber Out plan and wish to cancel it, the process is generally straightforward and managed through the platform where you made the original purchase e.g., Google Play, Apple App Store, or Viber’s website.

Cancelling via Google Play Store Android

Open Google Play Store: Launch the Google Play Store app on your Android device.
Access Menu: Tap your profile icon usually top right corner.
Navigate to Subscriptions: Select “Payments & subscriptions” then “Subscriptions.”
Locate Viber Out: Find your Viber Out subscription in the list.
Cancel Subscription: Tap on the Viber Out subscription, then select “Cancel subscription” and follow the on-screen prompts to confirm.

Confirmation: You should receive a confirmation that your subscription has been cancelled. It will remain active until the end of the current billing period.

Cancelling via Apple App Store iOS

Open Settings: Go to the “Settings” app on your iPhone or iPad.
Tap Apple ID: Tap your name at the top of the screen.
Navigate to Subscriptions: Tap “Subscriptions.” You might need to authenticate with Face ID, Touch ID, or your passcode.
Cancel Subscription: Tap on the Viber Out subscription, then select “Cancel Subscription” or “Cancel Free Trial” if applicable and confirm.

Confirmation: Your subscription will show an expiry date, indicating it will cease at the end of the current billing cycle.

Cancelling via Viber Website if purchased directly

If you purchased a Viber Out plan directly through the Viber website, the cancellation process is usually managed within your Viber account settings on the web.

Log In: Go to viber.com and log in to your Viber Out account usually through a link like “My Account” or “Viber Out Dashboard”.
Find Subscriptions/Plans: Look for a section like “My Plans,” “Subscriptions,” or “Billing.”
Manage/Cancel: Select the active Viber Out plan and look for an option to “Manage” or “Cancel.”
Confirm Cancellation: Follow the prompts to confirm your decision.

Email Confirmation: It’s a good practice to check your email for a cancellation confirmation from Viber.

Important Notes on Cancellation

Timing: To avoid being charged for the next billing cycle, make sure to cancel your subscription at least 24 hours before the renewal date.
No Refunds: Viber’s policy, like many subscription services, typically states that cancelled subscriptions will remain active until the end of the current paid period, and no refunds are issued for unused portions of a subscription.
Check Terms: Always review the specific terms and conditions related to your Viber Out plan or subscription, as policies can sometimes vary or be updated.

Viber.com vs. Competitors

When evaluating Viber against its competitors, it’s helpful to look at its unique selling propositions and how it stacks up against other major players in the communication space.

Viber vs. WhatsApp

User Base: WhatsApp has a significantly larger global user base over 2 billion, making it almost ubiquitous. Viber, while popular, has a smaller reach over 1 billion downloads, but fewer active users. This means you’re more likely to find your contacts on WhatsApp.
Security: Both use end-to-end encryption Viber states it, WhatsApp uses Signal Protocol. However, WhatsApp’s ownership by Meta Facebook raises privacy concerns for some users, whereas Viber, owned by Rakuten, has generally been perceived as slightly more privacy-focused by its users, though this perception can be subjective.
Features: Both offer calls, video calls, group chats, and media sharing. Viber often introduces features like hidden chats, self-destructing messages, and custom sticker creation that were initially unique, though WhatsApp has adopted similar functionalities over time. Viber’s Communities feature is more developed than WhatsApp’s broadcast lists or larger group limits.
Viber Out vs. WhatsApp Calling: Both offer free app-to-app calls. Viber Out provides paid calls to non-Viber numbers/landlines, a service WhatsApp doesn’t directly offer.

Viber vs. Signal

Privacy & Security: Signal is widely considered the gold standard for privacy, with all communications end-to-end encrypted by default and a strict no-data-collection policy. Viber, while claiming strong security, is a commercial entity and some users may perceive Signal as more rigorous in its privacy guarantees.
Features: Viber is more feature-rich in terms of expressive tools stickers, GIFs, communities and premium call services Viber Out. Signal focuses primarily on secure and private core communication messaging, calls, groups without the extra “fluff” or monetization avenues.
User Experience: Viber often has a more vibrant, consumer-oriented interface. Signal’s interface is clean and functional, prioritizing security.
Monetization: Signal is funded by a non-profit foundation, ensuring it remains ad-free and tracking-free. Viber is a commercial product of Rakuten, and while its core features are free, it has monetization strategies like Viber Out and business solutions.

Viber vs. Telegram

Speed & Cloud Storage: Telegram is renowned for its speed and cloud-based messaging, allowing seamless access to chat history across devices. Viber is also cloud-synced but perhaps not as widely known for its speed.
Encryption: Telegram offers optional “Secret Chats” with end-to-end encryption, while standard chats are client-server encrypted. Viber’s default is end-to-end encrypted for all chats and calls. Users who prioritize default end-to-end encryption for all communications might prefer Viber.
Group & Channel Features: Telegram excels with massive group capacities up to 200,000 members and powerful public channels, making it a strong platform for large communities and broadcasting. Viber’s “Communities” are similar but might not handle the same scale or public broadcast capabilities as Telegram’s channels.
File Sharing: Telegram allows sharing of much larger files up to 2 GB compared to Viber’s typical limits.

Viber vs. Traditional Phone Services

Cost: The most significant advantage of Viber and similar VoIP apps is the cost savings. Free Viber-to-Viber calls and messages worldwide dramatically cut down international communication expenses compared to traditional carrier rates, which can be exorbitant e.g., $0.50-$2.00 per minute for international calls.
Features: Viber offers video calls, group chats, and rich media sharing, which are not standard features of traditional phone services. Traditional services are limited to voice calls and SMS/MMS.
Reliance on Internet: Traditional phone services rely on cellular networks, offering greater reliability in areas with poor internet connectivity. Viber is entirely dependent on an internet connection Wi-Fi or mobile data.
Number Portability: Traditional services use standard phone numbers. While Viber can sync with your phone number, its core communication is app-to-app. Viber Out does bridge this gap by allowing calls to traditional numbers.

In summary, Viber holds its own in the competitive messaging app market by offering a balanced package of free, secure communication with a strong emphasis on expressive features and community building. Playlist-promotion.com Reviews

Its choice depends on individual priorities, whether it’s ultimate privacy Signal, widespread adoption WhatsApp, or robust community features Telegram/Viber.

3. Frequently Asked Questions

Is Viber.com a legitimate website?

Yes, Viber.com is the official website for Viber, a legitimate and widely used communication application developed by Rakuten.

It provides information about the app, features, and download links.

Is Viber safe to use for calls and messages?

Yes, Viber emphasizes its security, stating that its mission is to protect user privacy.

It offers end-to-end encryption for calls, messages, and shared media, meaning that only the sender and receiver can read the content. Infinitysewing.co.uk Reviews

Does Viber use a lot of data?

Viber’s data usage depends on how you use it. Text messages consume very little data.

Voice calls use moderate data e.g., around 0.5-1 MB per minute, while video calls can use significantly more data e.g., 5-10 MB per minute or more, especially for high-quality calls.

Using Wi-Fi whenever possible is recommended to save mobile data.

Can I make free international calls with Viber?

Yes, you can make free international calls to other Viber users anywhere in the world, provided both parties have the Viber app installed and an active internet connection Wi-Fi or mobile data.

What is Viber Out?

Viber Out is a paid service offered by Viber that allows users to make calls to landline and mobile numbers worldwide, even if the recipient does not have the Viber app. Adagency.design Reviews

It operates on a credit-based system or through subscription plans.

How do I get Viber on my computer?

You can download the Viber desktop application directly from Viber.com. It is available for Windows and macOS.

Once installed, you can sync your chats and calls between your mobile and desktop devices.

Are Viber stickers and GIFs free?

Yes, a vast collection of stickers and GIFs on Viber are free to use.

Viber also allows users to create their own stickers. Store.acmilan.com Reviews

However, there might be some premium or branded sticker packs available for purchase.

Can I use Viber without a phone number?

No, Viber requires a valid phone number to register and activate your account.

This number is used to verify your identity and connect you with your contacts.

How does Viber protect my privacy?

Viber employs end-to-end encryption for all private communications one-on-one and group chats, calls. This means that messages and calls are encrypted on your device and can only be decrypted by the recipient’s device, ensuring that no one, not even Viber, can read or listen to them.

What are Viber Communities?

Viber Communities are a feature that allows users to create or join large public or private groups based on shared interests or topics. Thehempshop.co.uk Reviews

They are designed for large-scale discussions and content sharing among many members.

Can I share large files on Viber?

Yes, Viber allows users to share various types of files, including photos, videos, documents, and other files.

The exact file size limit can vary but is generally sufficient for typical sharing needs often up to 200MB.

Is Viber better than WhatsApp?

The “better” app depends on individual needs.

Viber offers a strong focus on security, expressive features like custom stickers, and its “Viber Out” service for calling non-Viber numbers. Tools-paint.com Reviews

WhatsApp has a larger global user base and integrates more deeply with some business features. Both offer end-to-end encryption.

Can I block someone on Viber?

Yes, you can easily block contacts on Viber.

Blocking someone prevents them from sending you messages, calling you, or seeing your online status.

Does Viber have a dark mode?

Yes, Viber offers a dark mode option, which can be enabled in the app’s settings.

This feature is designed to reduce eye strain and conserve battery life, especially in low-light environments. Aaprestigecars.co.uk Reviews

How do I delete my Viber account?

You can delete your Viber account directly from within the app.

Typically, you go to Settings > Account > Deactivate Account.

Be aware that deactivating your account will permanently delete your chat history and data.

Can I use Viber on multiple devices?

Yes, Viber allows you to use your account on multiple devices, including your mobile phone and desktop computer Windows or macOS. Your chats are 100% synced across linked devices.

What happens if I uninstall Viber?

If you uninstall the Viber app, your account will remain active. Theteamakers.co.uk Reviews

However, your chat history on that specific device will be deleted.

To retain chat history, ensure you back it up before uninstalling.

Is Viber free to download?

Yes, the Viber application is free to download for mobile devices iOS and Android and desktop computers Windows and macOS from their respective app stores or the Viber.com website.

Does Viber offer customer support?

Yes, Viber offers customer support primarily through its help center on Viber.com, which includes FAQs, troubleshooting guides, and options to submit a support ticket for more specific issues.

Can I use Viber for business?

Yes, Viber offers solutions for businesses, including the ability to create business accounts, send promotional messages, and use chatbots for customer service. Hshealthgroup.co.uk Reviews

These business-oriented features may come with specific pricing models.

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