Amikong.com Reviews

Based on checking the website, Amikong.com appears to be an online vendor specializing in discontinued and hard-to-find industrial automation control system parts.

They aim to serve businesses globally by providing components like PLCs, DCS systems, HMIs, robot systems, servers, and drivers, asserting a large inventory and quick delivery times.

The site emphasizes its focus on helping companies reduce downtime by supplying critical spare parts for older systems, a common pain point in the manufacturing sector.

The core promise of Amikong.com revolves around accessibility to a vast range of industrial automation parts, especially those no longer produced by original manufacturers.

Their business model seems to address a niche yet crucial demand within the industry, where legacy systems still function effectively but require specific, often obsolete, components for maintenance and repair.

They highlight their global network and a customer-centric approach, aiming to provide solutions for urgent needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Amikong.com Review & First Look

Upon a first look at Amikong.com, the website presents itself as a dedicated supplier for industrial automation spare parts, particularly focusing on discontinued or hard-to-find components.

The design is straightforward, emphasizing functionality over aesthetics, which is typical for a B2B industrial supplier.

Key information, such as contact details and service offerings, is readily accessible, signaling a business-oriented approach.

Initial Impressions and User Experience

The website’s navigation is fairly intuitive, with a clear menu structure that includes “Manufacturers,” “Categories,” “Service,” and “About Us.” This organization helps users quickly locate relevant sections.

The search bar is prominent, indicating that direct part searches are a primary user action. 7gain.cc Reviews

The visual design, while not cutting-edge, is clean and avoids clutter, allowing the user to focus on the product information.

• Ease of Navigation: The menu items are clearly labeled, making it simple to move between different sections like product categories or service details.
• Information Accessibility: Contact numbers and physical address are displayed, enhancing transparency and trust.
• Search Functionality: A prominent search bar suggests that finding specific parts is a core user pathway, which is essential for a parts supplier.

Transparency and Disclaimers

One critical aspect observed immediately is the disclaimer at the bottom of the page.

Amikong.com explicitly states, “Disclaimer: We are not an authorized distributor or distributor of the product manufacturer of this website.” It also mentions that products may have “older date codes or be an older series than that available direct from the factory or authorized dealers,” and that “the Original Manufacturer’s warranty does not apply.”

• Third-Party Reseller Status: This clarifies that Amikong.com operates as a third-party reseller, sourcing parts that may not be directly from the original equipment manufacturer OEM or its authorized channels.
• Warranty Implications: The absence of an original manufacturer’s warranty is a significant point for potential buyers, as it shifts the responsibility for product functionality and longevity to Amikong.com’s own stated warranty or return policy.
• Firmware Considerations: The disclaimer also addresses firmware, noting that Amikong.com makes no representations about pre-installed firmware or the user’s ability to obtain or install it. This puts the onus on the customer to ensure compatibility and licensing for any software components.

Amikong.com Pros & Cons

When evaluating Amikong.com, it’s important to weigh its strengths against potential drawbacks, especially given its business model of specializing in discontinued industrial parts.

Advantages of Using Amikong.com

Amikong.com’s primary value proposition lies in its ability to source parts that are no longer readily available through traditional channels. Greenhalghs.com Reviews

This can be a lifesaver for businesses reliant on older, yet still functional, industrial automation systems.

• Access to Discontinued Parts: This is arguably their strongest asset. For companies struggling to maintain legacy machinery due to obsolete parts, Amikong.com offers a potential solution, extending the lifespan of valuable equipment.
• Large Inventory Claim: They claim to have over “30,000 high-quality spare parts” ready for immediate sale. A large, diverse inventory significantly increases the chances of finding the specific part needed.
• Global Partner Network: Their stated “global partner network” suggests a wide reach for sourcing parts, which is crucial for components that are rare or specific to certain regions.
• Quick Delivery Times: A promised “1-3 working days” delivery time for in-stock items is highly beneficial in industrial settings where downtime is costly. For urgent needs, they also mention “fast order processing” within 24 hours.
• Customer Support Focus: The emphasis on “customer support responds quickly” and a “full-time sales manager and after-sales support team” indicates a commitment to service, which is vital for B2B transactions involving complex machinery parts.
• Competitive Pricing: The claim that their “sales team…has been scanning the network to ensure the prices we provide” and an openness to “bargaining” suggests a willingness to be competitive on price, which is attractive to businesses looking to manage costs.
• Anonymous Forwarding: For resellers or service providers, the option to provide “direct anonymous forwarding and delivery to your customers” can be a valuable service, maintaining their direct customer relationship.

Potential Drawbacks and Considerations

Despite the advantages, there are several aspects of Amikong.com that warrant careful consideration, primarily stemming from its nature as a third-party reseller of discontinued parts.

• No Original Manufacturer Warranty: As explicitly stated in their disclaimer, parts purchased from Amikong.com do not come with the original manufacturer’s warranty. This places the burden of reliability and performance directly on Amikong.com’s own warranty if any is provided, which should be thoroughly investigated and the buyer’s due diligence. This is a significant risk, especially for critical industrial components.
• Age and Condition of Parts: The parts may have “older date codes or be an older series.” While functional, older components might have a shorter remaining lifespan or be more susceptible to failure compared to new, factory-direct parts. The “condition” of these parts new, refurbished, used is not always immediately clear from the homepage alone and would require deeper inquiry.
• Firmware and Software Issues: Their disclaimer regarding firmware means that customers are responsible for obtaining and installing any necessary software. This can be a complex and legally challenging process, as firmware often requires specific licenses or proprietary tools from the OEM, which may not be available to third-party purchasers.
• Authenticity Concerns: While they claim “high-quality spare parts,” the lack of direct authorization from manufacturers raises questions about the authenticity and origin of every component. In a market where counterfeits exist, this is a valid concern for industrial buyers.
• Limited Direct Support from OEMs: If a problem arises with a part, the customer cannot rely on the original manufacturer’s technical support or diagnostic tools, making troubleshooting potentially more difficult and costly.
• Reliance on Their Own Warranty/Return Policy: The effectiveness of a purchase relies heavily on Amikong.com’s internal warranty and return policies. These need to be clearly defined and robust to provide adequate protection for the buyer. Without an OEM warranty, Amikong’s policy becomes the sole safety net.
• Shipping and Logistics Challenges: While they promise quick delivery, global shipping for industrial components can be complex. Buyers should verify shipping costs, customs procedures, and potential delays, especially for international orders.

Amikong.com Alternatives

For businesses seeking industrial automation parts, particularly those that are discontinued or hard-to-find, exploring alternatives to Amikong.com is a wise strategy.

The market for such specialized components is diverse, with various types of suppliers catering to different needs.

Specialized Industrial Automation Part Suppliers

There are several established players and niche suppliers in the market that specialize in new, refurbished, or discontinued industrial control parts. Gostand.co.uk Reviews

These often have extensive networks and expertise in sourcing.

• Radwell International: A major global supplier of new and obsolete industrial control and automation components. They offer repair services, new parts, and refurbished items, often with their own warranty. Their inventory is vast, and they are known for their ability to cross-reference parts.
• Automation Direct: While primarily focused on new automation products, Automation Direct provides a wide range of PLCs, HMIs, drives, and other components, often at competitive prices. They are a good alternative for new system builds or upgrades where new parts are preferred.
• EU Automation: Similar to Radwell, EU Automation specializes in supplying new, reconditioned, and obsolete industrial automation parts. They emphasize quick delivery and have a strong global presence, particularly in Europe.
• PLC-City: This company focuses specifically on PLC Programmable Logic Controller systems and related components, offering both new and discontinued models. They often provide repair services as well.
• Various Online Marketplaces e.g., eBay, specialized B2B platforms: For individual or small quantities of obsolete parts, online marketplaces can be a source. However, vetting sellers and ensuring product authenticity and condition is paramount, as quality control can vary significantly.

Authorized Distributors and OEMs

For new parts or components still in production, purchasing directly from authorized distributors or the Original Equipment Manufacturer OEM offers the highest level of assurance.

• Direct from OEMs e.g., Siemens, Rockwell Automation, Schneider Electric, ABB, Mitsubishi Electric: For current-generation parts, purchasing directly from the manufacturer ensures authenticity, the latest revisions, and full factory warranty and support.
• Authorized Distributors e.g., Rockwell Automation Distributors, Siemens Distributors: These distributors work directly with the OEMs, ensuring genuine parts, manufacturer warranties, technical support, and access to the latest product information and firmware updates. They are typically the go-to source for active production lines and new installations.

Repair and Refurbishment Services

Instead of buying replacement parts, some businesses opt for repairing their existing components, especially for high-value or extremely rare items.

• Industrial Repair Companies: Many companies specialize in repairing industrial electronics, motors, and control systems. They can often extend the life of a faulty part, which can be more cost-effective than finding a replacement, especially for obsolete units. These services often come with their own warranty on the repair.
• In-house Repair Capabilities: Larger organizations may have their own maintenance departments with the expertise and equipment to repair industrial components, reducing reliance on external suppliers for parts.

Asset Recovery and Surplus Parts Dealers

These companies buy surplus or decommissioned industrial equipment, often resulting in a stock of older or used parts.

• Industrial Surplus Liquidators: Businesses that liquidate entire factories or lines often have a large inventory of used but functional parts. While not guaranteed new, these can be a cost-effective solution for specific needs.
• Peer-to-Peer Networks: In some industries, informal networks exist where companies trade or sell surplus parts among themselves, particularly for very specific or rare items.

When considering alternatives, key factors for decision-making include: Complementosdelcafe.com Reviews

• Urgency of Need: How quickly is the part required?
• Budget: New vs. refurbished vs. repaired part costs.
• Risk Tolerance: How critical is the part to production? What level of warranty and support is needed?
• Part Availability: Is the part still in production, or is it truly obsolete?
• Technical Support: Will ongoing technical support from the supplier be necessary?

Each alternative offers different levels of cost, risk, and assurance.

For critical applications, prioritizing new parts from authorized distributors or OEMs is generally recommended.

For older systems or non-critical components, a reputable third-party supplier like Amikong.com or a repair service might be a viable and cost-effective option.

Understanding Amikong.com’s Business Model

Amikong.com operates within a specialized segment of the industrial supply chain, focusing on what’s often referred to as the “aftermarket” for automation components.

Their business model thrives on addressing a critical pain point for manufacturers: the obsolescence of industrial control parts. Productinstitute.com Reviews

The Problem of Obsolescence in Industrial Automation

Industrial control systems, such as PLCs Programmable Logic Controllers, DCS Distributed Control Systems, and HMI Human-Machine Interface panels, have long operational lifespans, often 20-30 years or more.

However, the electronics within them evolve much faster.

Original Equipment Manufacturers OEMs typically discontinue parts or entire product lines after a few years, driven by new technology, cost efficiencies, or regulatory changes.

• High Replacement Costs: Replacing an entire legacy system due to one failed obsolete part can cost hundreds of thousands, or even millions, of dollars and involve significant downtime for redesign, installation, and commissioning.
• Production Interruption: A single critical component failure can bring an entire production line to a halt, leading to massive financial losses.
• Limited OEM Support: Once a product is discontinued, OEMs often cease direct support, repairs, or guaranteed spare part availability.

Amikong.com’s Solution: The Independent Aftermarket

Amikong.com steps into this gap by acting as an independent aftermarket supplier.

They source parts through various channels, which can include: Zenithmotorcompany.co.uk Reviews

• Surplus Stock: Purchasing excess inventory from factories that have upgraded their systems or closed down.
• Broker Networks: Collaborating with a global network of other brokers and suppliers who specialize in obsolete parts.
• Asset Recovery: Acquiring used equipment that can be salvaged for functional components.
• Third-Party Refurbishment: Potentially working with or providing refurbished parts, although this isn’t explicitly detailed on their homepage for all items.

Their value proposition is clear: to provide critical, often hard-to-find, spare parts quickly, minimizing downtime and extending the life of existing industrial infrastructure. This approach is particularly appealing to companies that cannot afford, or are not ready for, a complete system overhaul.

Key Aspects of Their Model

• Niche Specialization: By focusing on discontinued parts, Amikong.com avoids direct head-to-head competition with authorized distributors of new products.
• Global Sourcing & Distribution: The website highlights a “global partner network” and the ability to serve customers worldwide. This global reach is essential for finding rare components and delivering them where needed.
• Inventory Management: Maintaining an inventory of “30,000 high-quality spare parts” is a significant logistical undertaking. This large stock allows them to meet immediate demands for certain components, a critical factor for emergency repairs.
• Quick Response & Delivery: The emphasis on “24/7 ON YOUR SIDE!” and rapid delivery times 1-3 working days for in-stock items underscores their understanding of the urgency in industrial environments.
• Competitive Pricing with Negotiation: The willingness to “scan price” and accept “bargaining” indicates a flexible pricing strategy aimed at securing deals and attracting price-sensitive buyers in a competitive market.
• Value-Added Services: Features like anonymous forwarding for resellers show an understanding of their customer base’s broader needs, offering services that go beyond just selling a part.

In essence, Amikong.com’s business model is built on solving a specific, high-stakes problem for industrial clients by leveraging a network of suppliers and maintaining a deep inventory of components that are otherwise difficult or impossible to acquire.

While it offers a vital service, the buyer must be acutely aware of the implications, particularly regarding warranties and the condition of older parts.

Amikong.com Pricing

The Amikong.com website, based on the provided homepage text, does not display explicit pricing for its industrial automation parts.

This is a common practice in the B2B industrial supply sector, especially for specialized or obsolete components. Tryzeria.com Reviews

Pricing is typically determined through a quote-based system rather than fixed, publicly listed prices.

Why No Public Pricing?

There are several reasons why Amikong.com, and similar suppliers, opt not to list prices directly on their website:

• Part Rarity and Market Fluctuations: The cost of discontinued or hard-to-find parts can vary significantly based on availability, demand, and the original purchase price. Some parts might be exceptionally rare, commanding a premium, while others might be more common in surplus.
• Condition of Parts: While Amikong.com claims “high-quality spare parts,” the exact condition new, refurbished, used can influence pricing. This detail might only be disclosed during the quoting process.
• Volume and Negotiation: For industrial buyers, purchasing multiple units or requiring a long-term supply agreement can influence the per-unit price. Amikong.com explicitly mentions being open to “bargaining,” indicating that negotiation is a part of their sales process.
• Logistics and Shipping Costs: The final price to a customer will include shipping, which can vary greatly depending on the destination local vs. international, urgency, and part size/weight. These costs are best calculated during the quotation stage.
• Custom Solutions: In some cases, a customer might need a specific configuration or a package of parts, which necessitates a tailored quote.
• Competitive Intelligence: Hiding prices prevents competitors from easily undercutting them and allows them to maintain flexibility in their pricing strategy based on individual customer needs and market conditions.

How to Obtain Pricing from Amikong.com

Based on the website’s structure, the process for obtaining pricing would likely involve:

1. Search for the Part: Customers would use the search function or navigate through categories to find the specific part number or description they need.
2. Request a Quote: Once the part is identified or if it’s not listed, as they can “quote you on 1000s of specialist parts, even if they are not listed”, the customer would initiate a quote request. This usually involves:
   • Submitting an online form.
   • Calling their sales team phone number: +86-18020776786.
   • Emailing them email: .
3. Provide Details: The customer would need to provide the exact part number, manufacturer, quantity required, and potentially details about the urgency of the need and the shipping destination.
4. Receive a Quote: Amikong.com’s sales team would then respond with a quotation, which would include the price of the parts, estimated shipping costs, and lead time.

Implications for Buyers

• Time Investment: Obtaining a quote requires an additional step and time compared to an e-commerce site with direct pricing. However, for specialized B2B purchases, this is standard.
• Negotiation Opportunity: The mention of “scan price” and bargaining suggests that customers might have leverage, especially for larger orders or if they can demonstrate a better offer from a competitor.
• Clarity on Terms: It’s crucial for buyers to not only get the price but also clarity on payment terms, shipping methods, return policy, and any specific warranty offered by Amikong.com since the OEM warranty doesn’t apply.

In summary, while Amikong.com doesn’t provide upfront pricing, this is consistent with the nature of the specialized industrial parts market.

Buyers should be prepared to engage directly with their sales team to get accurate quotes and discuss terms. Vasco-electronics.ro Reviews

How to Order from Amikong.com

Ordering from Amikong.com, as a specialized industrial parts supplier, typically follows a B2B business-to-business process that prioritizes direct communication and quotation over a standard e-commerce checkout.

Based on the website’s content, here’s a breakdown of the likely steps involved:

Step 1: Identify Your Required Part

• Search Function: Utilize the prominent search bar on the Amikong.com homepage. Enter the exact part number, model, or manufacturer name. Accuracy is key here, as industrial part numbers are highly specific.
• Browse Categories: If you’re unsure of the exact part number or are exploring options, navigate through the “Categories” section e.g., PLC Systems, DCS System, HMI, Robot System, Server Driver, General Automation, Machinery Monitoring System, Gas Turbine Control.
• Manufacturer Listings: Check the “Manufacturers” section to see if they list the specific brand of your equipment e.g., ABB, Allen-Bradley, Bently Nevada, General Electric, Honeywell, Ovation, DeltaV, Foxboro, Triconex.

Step 2: Request a Quote

Since direct pricing isn’t displayed, the next step is to request a quotation.

This is the primary method for Amikong.com to provide pricing and availability.

• Contact Form: Look for “Contact Us” links or forms on the website. This is usually the most straightforward way to submit an inquiry with all the necessary details.
• Email: Send an email to their provided address: . Clearly state the part numbers, manufacturer, quantity required, your company name, contact information, and desired shipping location.
• Phone Call: For urgent inquiries or if you prefer direct conversation, call their sales team at +86-18020776786. Their operating hours are listed as Mon-Fri 09:00 – 18:00 KST lunch 12:00 -13.00 KST.
• “Need Help? Contact Us!” Prompts: The website frequently features these prompts, guiding users to initiate contact.

Step 3: Receive and Review the Quotation

• Quotation Document: Amikong.com’s sales team will respond to your request with a formal quotation. This document should include:
  • The part numbers and description.
  • Unit price.
  • Total price for the requested quantity.
  • Estimated shipping costs and options.
  • Lead time how long it will take to acquire and ship the part.
  • Any specific terms regarding the part’s condition e.g., new, refurbished if not already clear.
  • Details on their warranty and return policy.
• Negotiation Optional but Recommended: As Amikong.com explicitly mentions being open to “bargaining,” if you believe the price is too high or have received a better quote elsewhere, this is the stage to negotiate.

Step 4: Place the Order and Arrange Payment

• Confirm Acceptance: If you agree with the quotation, formally accept it as per their instructions e.g., replying to the email, signing a purchase order.
• Payment Terms: Clarify their payment terms. Common B2B payment methods include:
  • Bank Transfer Wire Transfer: This is very common for international B2B transactions.
  • Credit Card for smaller orders, though less common for large industrial purchases.
  • Payment upon delivery less likely unless established relationship.
  • The website’s FAQ section mentions “payment terms,” which suggests they have specific policies.
• Purchase Order PO: Your company will likely issue a Purchase Order to Amikong.com, formally committing to the purchase and outlining the agreed-upon terms.

Step 5: Shipping and Delivery

• Tracking Information: Once the order is processed and shipped, request tracking information to monitor the delivery status.
• Customs and Duties: For international orders, be prepared for potential customs clearance procedures, import duties, and taxes in your country. Clarify with Amikong.com who is responsible for these.
• Inspection upon Arrival: Upon receiving the parts, immediately inspect them for any damage during transit and verify that the correct items and quantities have been received.

Important Considerations:

• Warranty: Reiterate and confirm Amikong.com’s warranty policy for the specific part you are buying, as it replaces the OEM warranty.
• Return Policy: Understand their return policy in case the part is incorrect, damaged, or not functional upon installation.
• Firmware: If the part is electronic and requires firmware, remember their disclaimer: “It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware. Our company will not obtain or supply firmware on your behalf.” This is a crucial point for system integrators.

By following these steps, businesses can effectively navigate the process of sourcing industrial automation parts from Amikong.com. Jagcouture.com Reviews

Amikong.com’s Stated Capabilities and Service Promise

Amikong.com emphasizes its capabilities and service commitment to instill confidence in potential industrial clients.

Their homepage highlights several key areas where they believe they excel, aiming to position themselves as a reliable partner for critical automation part needs.

Core Capabilities

• Specialization in Control Systems: They explicitly state “Specializing In: Control Systems DCS, PLC, CNC Drives Servo Motors Panel Controllers.” This narrow focus allows them to build deep expertise and inventory in these high-demand areas.
• Extensive Part Coverage: “AMIKON Wide parts coverage It can provide customers all over the world with various spare parts for discontinued industrial automation.” This suggests a broad range of manufacturers and part types, which is essential for serving diverse industrial clients.
• Large and Growing Inventory: The claim of “more than 30,000 high-quality spare parts” that “can be sold immediately” and “Inventory that grows every day” is a significant capability. A large, readily available stock directly translates to reduced lead times for customers.
• Global Partner Network: “The network of partners spans all continents” and “Global partner network” indicates their ability to source rare parts from around the world and distribute them efficiently. This is critical for parts that may be scarce in one region but available in another.
• Old System Expertise: “We specialize in the research of discontinued old systems. Discontinued system spare parts are the leading advantage.” This highlights their technical understanding of legacy equipment, which differentiates them from general industrial suppliers.

Service Promise

Amikong.com aims to provide a high level of service that addresses the urgent and critical nature of industrial automation breakdowns.

• 24/7 Responsiveness: “24/7 ON YOUR SIDE!” and “Digital. Request. 24/7.” are strong claims of constant availability, crucial for industries that operate around the clock. While phone support lists specific hours +86-18020776786, Mon-Fri 09:00 – 18:00 KST, the “Digital. Request.” likely refers to continuous online inquiry submission.
• Quick Replacement and Delivery: “Quick replacement of spare parts” and “Our timely delivery time provides you with security and save money. Our delivery system on stock 1-3 working days” directly addresses the need to minimize downtime, a key concern for manufacturers.
• Responsive Customer Support: “Customer support responds quickly” and “A full-time sales manager and after-sales support team are at your service. Our high-quality working group members are always waiting for your inquiries and answering any inquiries you may have.” This emphasizes a human-centric approach to service.
• Commitment to Quality: “AMIKONG continues to innovate and is committed to improving the supply level of discontinued automated parts” and “Relying on reliable quality of parts and components, a wide range of discontinued parts services. We have successfully achieved this in more than 3,000 customers worldwide.” While their disclaimer notes they are not authorized distributors, these statements indicate an internal commitment to ensuring the quality of the parts they supply.
• Cost-Effectiveness: “reducing the maintenance cost of your spare parts” and “provide you with competent and cost-effective all-round spare parts services” suggests that they aim to offer economically viable solutions compared to full system replacements.
• Transparency and Flexibility: Their willingness to “scan price” and be open to “bargaining” on products demonstrates a flexible approach to pricing, potentially allowing customers to secure better deals.

Evidence of Promise as presented on the website

• Customer Testimonials/Numbers: “We have successfully achieved this in more than 3,000 customers worldwide. The following is an excerpt from a long-term customer who has a partnership with us.” While not a full testimonial section, this numerical claim suggests a significant customer base.
• Years in Business: “20 Years in Business” from copyright notice 2004-2024 implies longevity and experience in the market, which can build trust.
• Physical Address: Providing a physical address 32D units, GuoMao Building, No 388 Hubin South Road, Siming district, Xiamen adds to legitimacy.

Overall, Amikong.com projects an image of an experienced, capable, and customer-focused supplier specializing in a challenging niche.

Their service promises align well with the urgent needs of industrial clients seeking to maintain legacy automation systems. Easylimo.co.uk Reviews

The Importance of Due Diligence with Independent Part Suppliers

When dealing with independent part suppliers like Amikong.com, especially for discontinued or critical industrial components, exercising thorough due diligence is not just recommended—it’s essential.

The nature of these transactions carries inherent risks that can be mitigated by careful investigation.

Why Due Diligence is Paramount

1. No OEM Warranty: As Amikong.com explicitly states, the original manufacturer’s warranty does not apply. This means if a part fails, you cannot seek recourse from the OEM. Your only protection is the warranty if any offered by Amikong.com itself.
2. Part Authenticity and Condition: The global market for industrial parts, especially discontinued ones, can sometimes involve counterfeit components or parts that are used, refurbished, or in a condition poorer than advertised. Without OEM verification, it falls on the buyer to ensure the part is genuine and meets specifications.
3. Firmware and Software Compatibility: For electronic components, ensuring correct firmware versions and the legal right to install them is crucial. A part might be physically correct but unusable without the right software, or worse, cause system instability if the firmware is incompatible or unauthorized.
4. Criticality of Application: If the part is for a critical production line or safety-related system, the risk of a faulty or non-genuine component is amplified, potentially leading to significant financial losses, safety hazards, or regulatory non-compliance.
5. Long-Term Reliability: Older parts, even if “new-old stock,” might have a shorter remaining operational life than current production parts due to aging components.
6. After-Sales Support: Independent suppliers may not have the same level of technical support or diagnostic tools as OEMs or authorized distributors.

Key Areas for Due Diligence

• Verify the Supplier’s Reputation:
  • Online Reviews: Search for “Amikong.com reviews” on independent forums, industrial B2B review sites if available, and general business review platforms. Look for patterns in customer experiences, both positive and negative.
  • Industry References: If possible, ask for references from other businesses that have purchased similar parts from Amikong.com.
  • Longevity: While “20 Years in Business” is stated, verify this claim if possible. Longer operational history can imply reliability.
• Understand Their Warranty and Return Policies:
  • Request Specifics: Before purchasing, ask for a written copy of their warranty policy for the specific part you’re interested in. How long is it? What does it cover?
  • Return Process: What is the process for returns? Who covers shipping costs for returns? Are there restocking fees?
  • Testing Upon Receipt: Plan to rigorously test the part as soon as it arrives, ideally before full integration, to identify any issues within the return window.
• Clarify Part Condition:
  • Ask Directly: Does “high-quality spare parts” mean new, refurbished, or used? Request clarity on the exact condition of the specific part you are purchasing.
  • Photos/Videos: Ask for actual photos or videos of the part being shipped, including serial numbers and date codes.
• Payment Security:
  • Secure Payment Methods: Use payment methods that offer some level of buyer protection, especially for large transactions. While bank transfers are common in B2B, ensure the receiving account is legitimate and directly tied to Amikong.com.
  • Avoid Suspicious Requests: Be wary of requests for unusual payment methods or deviations from standard procedures.
• Shipping and Logistics:
  • Insurance: Ensure the shipment is adequately insured, especially for high-value components.
  • Customs: Understand your responsibilities for customs duties, taxes, and import clearance for international shipments.
• Documentation:
  • Records: Keep detailed records of all communications, quotations, invoices, and shipping documents.

By systematically addressing these points, businesses can significantly reduce the risks associated with sourcing critical industrial parts from independent suppliers and make more informed purchasing decisions.

Frequently Asked Questions

Is Amikong.com a legitimate company?

Based on the website’s appearance, detailed contact information, and claims of 20 years in business and serving over 3,000 customers, Amikong.com presents itself as a legitimate company specializing in industrial automation parts.

However, as an independent reseller, individual buyers should still perform due diligence. Motorracinghospitality.com Reviews

Does Amikong.com sell new or used parts?

Amikong.com states they provide “high-quality spare parts” and “discontinued automation spare parts.” While they don’t explicitly categorize every item as new, refurbished, or used on the homepage, the nature of “discontinued” parts often means they can be new-old stock, refurbished, or used.

It is crucial to clarify the exact condition of the specific part you intend to purchase.

Does Amikong.com offer a warranty on its parts?

Amikong.com explicitly states, “The Original Manufacturer’s warranty does not apply” because they are not an authorized distributor.

Any warranty offered would be from Amikong.com directly.

You should always request and review their specific warranty policy before making a purchase. De.jimdo.com Reviews

How quickly can Amikong.com deliver parts?

Amikong.com claims a “delivery system on stock 1-3 working days” for in-stock items.

They also mention “fast order processing” within 24 hours for urgent needs.

Actual delivery times may vary based on stock availability, shipping method, and destination.

Can I get a quote from Amikong.com?

Yes, Amikong.com operates on a quote-based system.

You can request a quote by contacting their sales team via phone +86-18020776786, email , or through inquiry forms on their website. Polishyachtflag.com Reviews

Does Amikong.com offer technical support for the parts it sells?

The website mentions a “full-time sales manager and after-sales support team” to answer inquiries.

However, they are not an authorized distributor, so they may not offer the same level of in-depth technical support or troubleshooting assistance that an Original Equipment Manufacturer OEM or authorized dealer would provide, especially concerning firmware or complex integration issues.

What types of industrial parts does Amikong.com specialize in?

Amikong.com specializes in “Control Systems DCS, PLC, CNC Drives Servo Motors Panel Controllers,” as well as HMI, robot systems, server drivers, and general automation machinery monitoring system parts.

Where is Amikong.com located?

Amikong.com’s physical address is listed as 32D units, GuoMao Building, No 388 Hubin South Road, Siming district, Xiamen.

What is Amikong.com’s return policy?

The website’s footer mentions a “Return Policy” link, indicating they have a defined policy. Oscar.be Reviews

You should thoroughly review this policy, including conditions for returns, timelines, and who is responsible for shipping costs, before making a purchase.

Can Amikong.com source parts not listed on their website?

Yes, Amikong.com states, “We can quote you on 1000s of specialist parts, even if they are not listed on our website.” This indicates a broad sourcing capability beyond their online inventory.

Does Amikong.com ship internationally?

Yes, Amikong.com mentions a “Global partner network” and the ability to “provide delivery services on a global scale anytime, anywhere,” indicating that they ship internationally.

How can I pay for an order from Amikong.com?

While specific payment methods are not detailed on the homepage, the footer includes a “Payment terms” link.

Typically, B2B industrial suppliers accept bank transfers wire transfers for international transactions. Forexive.com Reviews

You should confirm accepted payment methods during the quotation process.

Is Amikong.com part of an Original Equipment Manufacturer OEM?

No, Amikong.com explicitly states in its disclaimer: “We are not an authorized distributor or distributor of the product manufacturer of this website.” They operate as an independent reseller.

Can I cancel an order from Amikong.com?

The website does not explicitly detail an order cancellation policy on its homepage.

This would typically be covered under their “Return Policy” or “Terms and Conditions.” You would need to contact their sales team directly to inquire about cancelling an order.

Does Amikong.com offer any discounts or allow price negotiation?

Yes, Amikong.com states, “if you think we can do better, please feel free to provide bargaining for any of our products,” indicating they are open to price negotiation.

What if I need firmware for a part purchased from Amikong.com?

Amikong.com explicitly states: “Our company makes no representations as to whether a DSC PLC product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application.

Our company also makes no representations as to your ability or right to download or otherwise obtain firmware for the product from our company, its distributors, or any other source.

Our company also makes no representations as to your right to install any such firmware on the product.

Our company will not obtain or supply firmware on your behalf.

It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.” This means the buyer is solely responsible for acquiring and legally installing any necessary firmware.

How does Amikong.com ensure the quality of its discontinued parts?

Amikong.com claims to provide “high-quality spare parts.” However, as they are not an authorized distributor and parts may have “older date codes,” the methods they use for quality assurance e.g., testing, refurbishment processes are not detailed on the homepage.

You would need to inquire about their internal quality control processes for specific parts.

What industries does Amikong.com serve?

Amikong.com serves the manufacturing industry, providing industry-leading parts for various control systems and machinery across different sectors that rely on industrial automation.

Can Amikong.com help reduce maintenance costs for old systems?

Yes, Amikong.com highlights “reducing the maintenance cost of your spare parts” as a key benefit, by providing access to discontinued components that allow businesses to extend the life of existing systems rather than undergoing costly full replacements.

Does Amikong.com offer repair services for industrial control systems?

Yes, the website mentions “Control Systems Repair DCS, PLC” as a service offered by Amikong.com.

This indicates they can not only supply parts but also assist with the repair of existing faulty units.

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