
Based on looking at the website, E-wire.co.uk appears to be a UK-based Internet Service Provider ISP specializing in enterprise-quality wireless business broadband, primarily serving the London area.
They claim to offer high-speed internet with significant upload/download capabilities and ultra-low latency, positioning themselves as a faster and more secure alternative to traditional fiber connections.
This review will delve into the various aspects of their offerings, based on the information presented on their public-facing website, to help potential business customers understand what E-wire brings to the table.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
E-wire.co.uk Review & First Look
E-wire.co.uk immediately presents itself as a dedicated provider of business broadband solutions, emphasizing speed and reliability.
Their homepage highlights key differentiators like “Enterprise-Quality Wireless Business Broadband” and speeds “Faster than traditional fibre.” This initial impression suggests a focus on the demanding needs of businesses, aiming to deliver robust and high-performance internet connectivity.
The website’s design is clean and professional, instilling a sense of confidence in their service.
Initial Impressions on Service Claims
The core claims revolve around speed, low latency, and quick installation. E-wire boldly states “up to 10 Gbps upload/download speeds” and “sub 4ms access to the internet,” positioning them as a top-tier provider in London. They also promise installation within 20 days, and in some cases, next-day service, which is a significant advantage over traditional fiber installations that can often take months.
Target Audience & Geographic Focus
Clearly, E-wire is targeting Small to Medium Businesses SMBs and Enterprises within London. Their marketing language, “Keeping London Connected,” reinforces this geographic and demographic focus. They also mention “Multi-Tenant Broadband,” suggesting solutions for co-working spaces or business parks, further cementing their B2B orientation. This specialized approach allows them to tailor their services and infrastructure to the specific requirements of commercial operations. Pusherstreet.store Reviews
Understanding Fixed Wireless Technology
E-wire’s reliance on fixed wireless connection is a key aspect of their service. Unlike traditional wired connections that depend on underground cables, fixed wireless utilizes radio signals transmitted between antennas. The website claims this technology is “more secure than traditional networks” and “quick and simple to install.” This could be a must for businesses in areas where fiber deployment is slow or cost-prohibitive.
E-wire.co.uk Features
E-wire.co.uk prides itself on a set of features designed to meet the high demands of modern businesses.
Their offering extends beyond just raw speed, encompassing aspects like quick deployment, robust performance metrics, and a customer-centric approach.
Enterprise-Quality Speeds and Low Latency
E-wire’s primary selling point is their “Enterprise-Quality Speeds” reaching “up to 10 Gbps upload/download.” This symmetrical bandwidth is crucial for businesses that rely heavily on cloud applications, large file transfers, and real-time collaboration. Furthermore, their claim of “ultra low latency” at “sub 4ms” is particularly impressive. For applications like VoIP, video conferencing, and online trading, low latency is as critical as high bandwidth, ensuring smooth and responsive operations. This millimetre wave network technology is what allows them to achieve speeds “higher than that of traditional fibre” in certain scenarios.
Rapid Installation and Deployment
One of the most compelling features highlighted is their “Fast Installation.” E-wire states they can get broadband service installed and ready within 20 days, and in some cases, even provide a “next day service.” This turnaround is significantly faster than traditional fibre and leased line connectivity, which often involve “substantial construction works” and can take several months often 3-6 months to deploy. This speed of deployment can minimize downtime and allow businesses to get connected swiftly, which is a massive advantage for startups or businesses relocating. Bergamotte.fr Reviews
Fixed Wireless Connection & Security
E-wire utilizes “Fixed Wireless Connection” technology. This means signals are transmitted wirelessly from a central hub to a receiver at the business premises, avoiding the need for extensive trenching or cabling. The website claims this advanced wireless technology is “more secure than traditional networks.” While wireless connections can sometimes be perceived as less secure, fixed wireless, especially with dedicated links and proper encryption, can indeed offer robust security. This often involves point-to-point connections with advanced authentication and encryption protocols, making it less susceptible to physical tampering or widespread outages that might affect a large wired network segment.
Customer-Centric Approach and Support
Beyond the technical specifications, E-wire emphasizes its commitment to customers.
They state, “We value our customers and partners greatly and realise that it’s not just about providing great service.
It’s about working with you to design a solution for your problem and making it happen.” This suggests a proactive approach to problem-solving and a willingness to tailor solutions.
They provide direct contact information phone and email, indicating accessible support, which is vital for business-critical internet services. Artisansofscotland.com Reviews
E-wire.co.uk Pros & Cons
When evaluating E-wire.co.uk, it’s essential to weigh their claimed advantages against any potential drawbacks, based solely on the information available on their website.
E-wire.co.uk Pros
- Exceptional Speed and Low Latency: The promised “up to 10 Gbps” symmetrical speeds and “sub 4ms” latency are highly attractive for businesses with intensive data needs. This performance can significantly enhance productivity, enable real-time applications, and support large-scale cloud operations. For instance, a financial trading firm could see tangible benefits from consistently low latency, potentially gaining a competitive edge.
- Rapid Deployment: The “within 20 days” and even “next day service” installation pledge is a major differentiator. Traditional fibre installations can take 3-6 months, or even longer, due to civil engineering works. This quick setup minimizes business disruption and allows for faster operational readiness, which is crucial for new businesses or those relocating. According to a 2022 survey by BroadbandChoices, slow installation times are a top frustration for businesses seeking new internet connections.
- Fixed Wireless Advantage: For businesses in areas lacking robust fibre infrastructure, fixed wireless provides a viable, high-performance alternative. It avoids the need for disruptive and costly groundworks, making it accessible in locations where wired solutions are impractical or delayed.
- Enterprise-Grade Focus: E-wire’s explicit focus on businesses means their services are tailored to professional requirements, likely including robust Service Level Agreements SLAs and dedicated support, although these specific details aren’t explicitly laid out on the homepage.
- Competitive Pricing Claimed: The website states, “We believe that the price of enterprise internet connectivity is too high – that’s why we are competitively priced, providing a premium quality enterprise service.” While specific pricing isn’t shown, this indicates an awareness of market costs and an attempt to offer value.
E-wire.co.uk Cons
- Limited Geographic Coverage Implicit: While they serve “London,” the precise extent of their network coverage within London isn’t detailed. Fixed wireless requires line-of-sight and proximity to their transmission infrastructure. This means not all businesses within London might be able to access their service, and a site survey would likely be necessary.
- Reliance on Line-of-Sight: Fixed wireless performance can be affected by physical obstructions tall buildings, trees or adverse weather conditions. While E-wire uses “millimetre wave network” technology which is less susceptible to some of these issues than lower frequency wireless, extreme weather could still potentially impact signal stability, although modern systems are designed to mitigate this.
- Pricing Transparency: The website does not provide explicit pricing tiers or package details. Instead, it directs users to “Get a Quote,” which means potential customers cannot easily compare costs without engaging directly with their sales team. This lack of upfront pricing can be a minor inconvenience for businesses doing initial research.
- Dependence on Wireless Technology: While a “pro” for quick installation and access, some businesses might still prefer the perceived stability and future-proofing of a pure fibre optic connection, even if E-wire’s wireless offers similar or better speeds. The long-term scalability and upgrade path of fixed wireless are dependent on the provider’s ongoing infrastructure investment.
- Specific SLA Details Not Publicly Available: For enterprise-grade services, businesses typically look for detailed Service Level Agreements SLAs outlining uptime guarantees, response times for issues, and compensation for outages. These crucial details are not visible on the E-wire homepage, requiring direct inquiry.
E-wire.co.uk Alternatives
Businesses looking for alternatives will typically consider traditional fibre providers, other wireless solutions, and satellite options in rare cases.
Traditional Fibre Optic Providers
These are often the benchmark for business connectivity due to their perceived stability and high bandwidth.
- BT Business: As the incumbent, BT offers a wide range of fibre broadband and leased line options across the UK, including London. They have extensive infrastructure and offer various service levels, from Fibre to the Cabinet FTTC to dedicated Fibre to the Premises FTTP and Ethernet leased lines.
- Virgin Media Business: Known for its high-speed cable and fibre network, Virgin Media Business offers robust internet solutions for businesses in its serviced areas. They often provide competitive pricing for high-bandwidth symmetrical connections.
- TalkTalk Business: Providing fibre broadband and Ethernet leased lines, TalkTalk Business offers competitive packages often leveraging Openreach’s infrastructure.
- CityFibre / Hyperoptic and other alt-nets: These “alternative network” providers are rapidly expanding their full-fibre networks directly to business premises in London. They often offer extremely high speeds up to 10 Gbps with dedicated fibre, competitive pricing, and modern infrastructure. CityFibre, for instance, aims to provide fibre to 8 million premises by 2025.
Other Fixed Wireless Providers
While E-wire.co.uk focuses on London, other wireless providers might operate in different regions or offer specific niche solutions.
- Wireless ISPs WISPs: Many smaller, regional WISPs exist that provide fixed wireless solutions, often targeting areas underserved by traditional fibre. While E-wire is focused on enterprise, some WISPs might offer similar B2B services. However, their coverage might be geographically dispersed.
5G Business Broadband
The rollout of 5G networks is also presenting a new alternative, especially for smaller businesses or temporary setups. Sgsgas.co.uk Reviews
- Major Mobile Operators e.g., Vodafone, EE, O2, Three: While primarily known for mobile services, these operators are increasingly offering 5G fixed wireless access FWA solutions for businesses. These can be quick to deploy and offer high speeds, though they might not always match the dedicated bandwidth or guaranteed SLAs of a true enterprise fixed wireless or leased line solution like E-wire’s. They are more susceptible to network congestion and signal strength variability.
Factors to Consider When Choosing an Alternative
- Coverage: Is the provider’s network available at your specific business location? This is crucial for both wired and wireless solutions.
- Speed & Latency Requirements: Does the alternative meet your minimum requirements for upload, download, and latency?
- Installation Time: How quickly can the service be deployed? This is a key differentiator for E-wire.
- Reliability & SLAs: What uptime guarantees and support response times does the provider offer?
- Cost: Compare the total cost of ownership, including installation fees, monthly charges, and any additional hardware.
- Scalability: Can the service easily scale up as your business grows?
- Security: What security measures are in place to protect your business data?
Ultimately, the best alternative depends on a business’s specific needs, location, budget, and appetite for the different technological approaches to connectivity.
E-wire’s advantage lies in its specialized, high-performance fixed wireless solution for London, particularly for those needing quick installation and avoiding fibre trenching.
E-wire.co.uk Pricing
Based on the E-wire.co.uk website, specific pricing details for their enterprise-quality wireless business broadband are not publicly displayed. Instead, the site consistently directs potential customers to “Get a Quote.” This is a common practice for business-to-business B2B services, especially for high-value, bespoke connectivity solutions.
Why Pricing is Not Transparent
- Customized Solutions: Enterprise broadband is rarely a one-size-fits-all product. Pricing often depends on various factors:
- Required Speed: Higher speeds e.g., 1 Gbps vs. 10 Gbps will naturally command higher prices.
- Service Level Agreements SLAs: Tighter uptime guarantees, faster response times, and dedicated support levels can increase costs.
- Installation Complexity: While E-wire boasts quick installation, the exact cost can vary based on the specific location, the need for new antenna mounts, or unusual site requirements.
- Contract Length: Longer contract terms often come with lower monthly rates.
- Additional Services: Businesses might require static IP addresses, dedicated voice lines, or managed router services, which add to the overall cost.
- Value Proposition: E-wire positions itself on “premium quality enterprise service” and “competitive pricing.” By not showing prices upfront, they aim to highlight the value and benefits before revealing the cost, allowing their sales team to explain why their solution might be a better fit despite a potentially higher upfront price than basic consumer broadband.
How to Get a Quote
To get pricing information from E-wire.co.uk, businesses would need to:
- Fill out the “Get a Quote” form: This typically requires details about the business, its location, and its connectivity needs.
- Contact them directly: Via phone +44 0207 862 6010 or email [email protected], as provided on their website.
What to Expect When Requesting a Quote
When you contact E-wire for a quote, be prepared to discuss: Mindrift.ai Reviews
- Your current internet speed and any issues you’re experiencing.
- The number of employees and devices that will be connected.
- Your business’s reliance on cloud services, VoIP, video conferencing, or large file transfers.
- Any specific technical requirements e.g., static IPs, dedicated lines.
- Your desired installation timeline.
While the lack of upfront pricing can be frustrating for quick comparisons, it’s typical for tailored business solutions.
The “competitive pricing” claim suggests they are aware of market rates and aim to offer a good value proposition for the premium service they provide.
How to Cancel E-wire.co.uk Subscription
Based on the information available on the E-wire.co.uk website, there are no explicit instructions or a dedicated portal for cancelling a subscription. This is standard practice for business-to-business B2B service providers, where cancellations are typically handled through direct communication and are governed by the terms outlined in the specific service contract or agreement signed by the business.
Standard B2B Cancellation Procedures
For enterprise-level services like those offered by E-wire, cancelling a subscription usually involves the following steps:
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Review Your Contract: The most crucial first step is to carefully review the service contract or agreement you signed with E-wire. This document will contain the precise terms and conditions regarding cancellation, including: Edel-optics.nl Reviews
- Notice Period: Most B2B contracts require a specific notice period e.g., 30, 60, or 90 days before the desired cancellation date. Failing to provide adequate notice can result in continued billing or penalty fees.
- Early Termination Fees: If you are cancelling before the agreed-upon contract term has expired, there may be early termination fees or penalties outlined in the contract.
- Required Method of Notification: The contract will specify how formal cancellation requests must be submitted e.g., in writing, certified mail, via a specific email address.
- Return of Equipment: Details about returning any leased equipment e.g., antennas, routers will also be stipulated.
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Contact E-wire Directly: Since there’s no online cancellation portal, you will need to initiate the process by contacting E-wire’s customer service or account management team.
- Phone: Call their stated business number: +44 0207 862 6010. Be prepared to provide your account details and state your intention to cancel.
- Email: Send a formal email to [email protected]. It’s advisable to send this from the email address associated with your account and include all relevant account information account number, business name, contact person. Clearly state your desire to cancel and the effective date, adhering to any notice period.
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Submit Formal Written Notice: Even if you discuss it over the phone, it is highly recommended to follow up with a formal written notice via email or physical mail, if required by contract to create a clear paper trail of your cancellation request. Include:
- Your full business name and account number.
- The primary contact person’s name and contact details.
- A clear statement of your intent to cancel the service.
- The desired effective date of cancellation.
- A reference to your contract terms regarding cancellation.
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Confirm Cancellation: Do not assume the service is cancelled until you receive a formal confirmation from E-wire. This confirmation should include the effective cancellation date and any final billing information. Keep this confirmation for your records.
Important Considerations:
- Migration Plan: Before cancelling, ensure you have a new internet service provider lined up and an active migration plan to avoid any downtime for your business.
- Data and Services: Confirm that any services tied to your E-wire connection e.g., static IPs, custom DNS settings are properly transitioned to your new provider.
- Payment Obligations: You will be responsible for payments up to the effective cancellation date, including any early termination fees if applicable.
In essence, cancelling an E-wire.co.uk subscription is a process that requires direct engagement with their team and adherence to the terms and conditions of your specific service contract. Always prioritize reviewing your contract first.
How to Cancel E-wire.co.uk Free Trial
Based on the information presented on the E-wire.co.uk website, there is no mention or indication of a free trial offered for their services. Their primary call to action is “Get a Quote” and “Learn More,” suggesting that they operate on a direct sales model for their business broadband solutions, rather than offering free trial periods that might transition into paid subscriptions. Presonus.com Reviews
Why Free Trials Are Uncommon for Enterprise Broadband
For high-value, enterprise-grade services like dedicated wireless business broadband, free trials are generally rare due to several factors:
- Complex Installation: The installation of fixed wireless equipment antennas, routers, site surveys involves significant upfront costs and logistical effort for the provider. Offering this as a “free trial” would be financially unfeasible for short-term use.
- Dedicated Infrastructure: E-wire’s service likely involves dedicated bandwidth and guaranteed performance levels, which requires allocation of network resources. This differs from consumer-level services where a trial might simply involve a temporary activation on a shared network.
- Bespoke Nature: As discussed in the pricing section, E-wire’s services are typically tailored to individual business needs. A standardized “free trial” might not accurately reflect the specific configuration or performance a business would ultimately receive.
- Focus on Long-Term Contracts: Business broadband providers typically seek long-term contracts e.g., 12, 24, or 36 months to recoup their investment in infrastructure and installation. Free trials are more common for software-as-a-service SaaS or simpler, lower-cost digital products.
What to Do If You Encounter a “Trial-like” Situation Unlikely
While the website doesn’t mention a free trial, if you were to encounter any situation that felt like a trial perhaps a short-term, no-commitment pilot project agreed upon directly with their sales team, you would need to:
- Refer to the Specific Agreement: Any “trial-like” arrangement would be governed by a separate, specific agreement between your business and E-wire. This document would outline the terms, duration, and conditions for termination.
- Contact E-wire Directly: Just like with cancelling a full subscription, you would need to communicate directly with your E-wire account manager or their general customer service +44 0207 862 6010 or [email protected] to discuss the terms of ending the trial period.
In summary, based on the public information available on E-wire.co.uk, the concept of a “free trial” for their business broadband services does not appear to be part of their standard offering.
Businesses interested in their service should expect to go through the “Get a Quote” process to discuss a full-fledged contract.
E-wire.co.uk vs. Competitors
When evaluating E-wire.co.uk against its competitors in the London business broadband market, it’s crucial to compare their strengths and weaknesses across key criteria. Rohan.co.uk Reviews
Their main competition comes from traditional fibre providers and, increasingly, other next-generation network operators.
E-wire.co.uk’s Core Strengths:
- Rapid Deployment: This is arguably E-wire’s standout advantage. Their promise of installation within 20 days, and sometimes next-day service, significantly beats the typical 3-6 month lead times for traditional fibre leased lines. For businesses needing connectivity quickly or relocating, this is a must.
- High Symmetrical Speeds & Ultra-Low Latency: Offering up to 10 Gbps symmetrical speeds and sub-4ms latency positions them at the very top tier of performance. Many traditional fibre providers offer high download speeds, but symmetrical uploads at these levels can be more expensive or harder to find, especially with guaranteed low latency.
- Fixed Wireless Technology: This is a strength in areas where fibre is not readily available or where trenching costs are prohibitive. It offers a viable, high-performance alternative without the physical disruption of laying cables.
E-wire.co.uk vs. Traditional Fibre Leased Line Providers e.g., BT Business, Virgin Media Business, TalkTalk Business
- Installation Time: E-wire wins significantly here days/weeks vs. months.
- Technology: E-wire uses fixed wireless, while competitors primarily use fibre optic. Fibre is often seen as more future-proof and robust, but fixed wireless has made massive advancements.
- Speed & Latency: E-wire matches or exceeds top-tier fibre offerings, especially on latency and symmetrical speeds for comparable costs.
- Reliability: Both strive for high reliability. Fibre can be susceptible to physical cuts, while wireless can be affected by extreme weather or line-of-sight issues, though modern systems mitigate these. Fibre typically offers a higher baseline of resilience for many businesses due to extensive redundancy options from multiple providers.
- Pricing: Hard to compare without E-wire’s public pricing, but they claim to be “competitively priced” for a “premium quality enterprise service,” suggesting they aim to be on par or better value than high-end fibre leased lines. For a 10Gbps leased line, costs can range from £500-£2000+ per month, excluding setup fees.
E-wire.co.uk vs. Alt-Net Fibre Providers e.g., CityFibre, Hyperoptic Business
- Installation Time: E-wire still often wins in speed of deployment, though alt-nets are much faster than incumbents for fibre installation if they are already present in a building days/weeks if pre-installed, months if new build required.
- Technology: Both are next-generation. E-wire is wireless, alt-nets are full-fibre.
- Speed & Latency: Very comparable. Alt-nets also offer up to 10 Gbps symmetrical and very low latency over dedicated fibre.
- Coverage: Alt-nets are rapidly expanding their fibre footprints in London, but coverage is still building out premise by premise. E-wire’s coverage depends on its wireless network infrastructure.
- Pricing: Both typically offer competitive pricing for high-speed services, often undercutting incumbent providers.
E-wire.co.uk vs. 5G Business Broadband e.g., Vodafone 5G, EE 5G
- Installation Time: 5G FWA can be next-day/plug-and-play if coverage exists, potentially faster than E-wire.
- Speed & Latency: 5G can offer high speeds hundreds of Mbps to a few Gbps but usually has higher latency 10-30ms typically and can be asymmetrical. E-wire’s dedicated fixed wireless offers guaranteed symmetrical speeds and much lower latency.
- Reliability: 5G FWA relies on shared mobile network infrastructure, making it more susceptible to congestion and variability than dedicated fixed wireless or fibre. E-wire’s enterprise focus implies stronger SLAs.
- Target Market: 5G FWA is often better suited for smaller businesses, temporary sites, or as a backup, while E-wire targets dedicated, high-performance primary business connectivity.
Conclusion on Competition:
E-wire.co.uk carves out a strong niche by offering enterprise-grade speeds and latency with unparalleled installation speed through fixed wireless technology. They are a compelling alternative for London businesses that:
- Require ultra-fast and low-latency symmetrical connections.
- Cannot wait for long fibre installation times.
- Are located in areas where fibre infrastructure is not yet optimally deployed.
While fibre often remains the gold standard for long-term stability and virtually unlimited bandwidth potential, E-wire provides a highly attractive and practical solution for businesses prioritizing rapid deployment and top-tier performance now via wireless means.
E-wire.co.uk Support and Customer Service
While E-wire.co.uk’s website primarily focuses on their technical capabilities and rapid deployment, their emphasis on customer relationships indicates a commitment to support. Eu.linovision.com Reviews
For any business-critical service like internet connectivity, the quality and accessibility of support are paramount.
Stated Commitment to Customers
E-wire’s homepage explicitly states: “We value our customers and partners greatly and realise that it’s not just about providing great service.
It’s about working with you to design a solution for your problem and making it happen.
We are here when you need us.” This suggests a proactive and problem-solving approach to customer service, moving beyond merely fixing issues to actively assisting businesses in optimizing their connectivity solutions.
Contact Channels Provided
The website provides clear and direct contact information: Reuterssolicitors.com Reviews
- Phone: +44 0207 862 6010
- Email: [email protected]
These direct lines of communication are essential for business customers, allowing for immediate contact during operational hours.
For enterprise services, direct phone support is often preferred over chat bots or generic web forms, especially for urgent issues.
Lack of Publicly Available Support Details Common for B2B
It’s common for B2B service providers not to publish extensive details about their support infrastructure e.g., specific SLA response times, 24/7 availability, tiered support structures on their public website.
These specifics are typically part of the individual service contract negotiated with each business.
What a business would typically look for in their support agreement includes: Prighter.com Reviews
- Service Level Agreements SLAs:
- Uptime Guarantees: A percentage of guaranteed uptime e.g., 99.9% or 99.99%.
- Response Times: How quickly E-wire commits to responding to reported issues e.g., 1-hour response for critical outages.
- Resolution Times: Targeted times for resolving various types of issues.
- Remedies for Breach: What compensation or service credits are provided if SLAs are not met.
- Support Hours: Is support available 24/7, or only during business hours? For critical business operations, 24/7 support is often a requirement.
- Dedicated Account Managers: For larger enterprise clients, a dedicated account manager provides a single point of contact for all service-related inquiries, from billing to technical support.
- Monitoring: Does E-wire proactively monitor network performance and client connections to identify and resolve issues before they impact the business?
How to Evaluate E-wire’s Support
To fully assess E-wire’s support capabilities, a prospective customer should:
- Inquire During the Quote Process: When requesting a quote, explicitly ask for details on their SLAs, support hours, and escalation procedures.
- Ask for References if applicable: If possible, speak to existing E-wire customers to get their direct feedback on the quality and responsiveness of their support.
- Understand Contractual Commitments: Ensure that all critical support terms are clearly defined and documented in the service contract before signing.
While the website hints at a strong customer focus, the true test of E-wire’s support quality will lie in the specifics of their service agreements and the real-world experiences of their clients.
Frequently Asked Questions
What is E-wire.co.uk?
E-wire.co.uk is an Internet Service Provider ISP based in the UK, specializing in enterprise-quality wireless business broadband services, primarily for businesses in London.
What kind of internet service does E-wire.co.uk provide?
E-wire.co.uk provides fixed wireless business broadband, offering high-speed symmetrical upload/download speeds and ultra-low latency connections for businesses.
What speeds does E-wire.co.uk offer?
E-wire.co.uk claims to offer speeds of up to 10 Gbps Gigabits per second for both upload and download. Averyea.co.uk Reviews
What is the latency offered by E-wire.co.uk?
E-wire.co.uk states they provide ultra-low latency, specifically sub 4ms milliseconds access to the internet.
How fast is E-wire.co.uk’s installation process?
E-wire.co.uk promises installation within 20 days, and in some cases, can provide next-day service, which they claim is significantly faster than traditional fibre.
Is E-wire.co.uk faster than traditional fibre?
E-wire.co.uk claims its millimetre wave network provides speeds higher than that of traditional fibre and offers faster installation.
What is “fixed wireless connection” technology?
Fixed wireless connection technology uses radio signals transmitted between antennas to provide internet access to a fixed location, avoiding the need for physical cables to the premises.
Is E-wire.co.uk’s fixed wireless connection secure?
E-wire.co.uk states that its advanced wireless technology is “more secure than traditional networks.” Woden.dk Reviews
Which areas does E-wire.co.uk serve?
E-wire.co.uk primarily serves businesses in London, focusing on “Keeping London Connected.”
Does E-wire.co.uk offer services for small businesses or just large enterprises?
E-wire.co.uk targets both Small to Medium Businesses SMBs and Enterprises, as well as multi-tenant broadband solutions.
How do I get a price quote from E-wire.co.uk?
To get a price quote, you need to contact E-wire.co.uk directly through their website’s “Get a Quote” form, phone +44 0207 862 6010, or email [email protected], as specific pricing is not publicly listed.
Does E-wire.co.uk offer a free trial?
Based on their website, E-wire.co.uk does not explicitly mention or offer a free trial for their business broadband services.
How do I cancel an E-wire.co.uk subscription?
To cancel an E-wire.co.uk subscription, you must refer to your service contract for cancellation terms, notice periods, and early termination fees. Surreyceilingswholesale.co.uk Reviews
Then, contact their customer service directly via phone or email to initiate the cancellation process.
What are the main advantages of choosing E-wire.co.uk?
Key advantages include rapid installation, enterprise-quality speeds up to 10 Gbps, ultra-low latency sub 4ms, and the benefits of fixed wireless in areas where fibre might be slow to deploy.
What are the potential drawbacks of E-wire.co.uk?
Potential drawbacks include geographically limited coverage specific to London, potential reliance on line-of-sight for wireless technology, and a lack of public pricing transparency on their website.
Who are E-wire.co.uk’s main competitors?
Main competitors include traditional fibre providers like BT Business, Virgin Media Business, and TalkTalk Business, as well as alternative fibre network providers like CityFibre and Hyperoptic Business, and increasingly, 5G business broadband providers.
Does E-wire.co.uk offer customer support?
Yes, E-wire.co.uk emphasizes its customer focus and provides direct contact information phone and email for support and inquiries. Gkmoissanites.com Reviews
Specific SLA details would be in the service contract.
What is the email address for E-wire.co.uk customer service?
The email address for E-wire.co.uk is [email protected].
What is the phone number for E-wire.co.uk?
The phone number for E-wire.co.uk is +44 0207 862 6010.
What type of businesses is E-wire.co.uk best suited for?
E-wire.co.uk is best suited for businesses in London that require high-performance, low-latency internet with rapid deployment, especially those where traditional fibre installation times are a significant concern.
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