Based on looking at the website, Loftomattic.com appears to be a legitimate UK-based company specializing in electric loft ladders.
Their product, the Loftomattic, aims to provide effortless, one-touch access to loft spaces, offering both DIY and supply-and-fit options.
The site highlights ease of installation, compact design, and positive customer testimonials.
While the concept of improving home accessibility and storage is beneficial, particularly for those with mobility challenges or a frequent need to access their loft, it’s always wise to dive deeper into reviews and compare options before making a significant purchase.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Loftomattic.com Review & First Look
Upon initial review, Loftomattic.com presents itself as a straightforward e-commerce platform focused solely on electric loft ladders.
The website design is clean and functional, emphasizing the product’s benefits and ease of use.
Key information like pricing, sizing guides, and customer testimonials are readily available, which is a good sign of transparency.
The core offering is an electric loft ladder designed for convenience and safety, transforming a traditionally cumbersome task into a simple push of a button.
What is Loftomattic.com?
Loftomattic.com is the online storefront for TechStep, a company that designs and manufactures the Loftomattic electric loft ladder.
This product is positioned as a solution for easy, instant, and safe access to loft spaces, aiming to make lofts more usable for everyday storage or even as potential new rooms.
- Core Product: Electric loft ladders with push-button operation.
- Target Audience: Homeowners in the UK looking for convenient loft access.
- Company Background: Designed and created by Michael Beard, a Chartered Engineer and Industrial Designer with over 40 years of experience in product development.
Initial Impressions of the Website
The website gives a professional impression.
The navigation is intuitive, and the product information is clearly laid out.
User testimonials are prominently featured, providing social proof for the product’s quality and customer satisfaction.
The presence of a video demonstration further enhances the user experience, allowing potential buyers to see the product in action.
- User-Friendly Interface: Easy to navigate with clear calls to action.
- Informative Content: Detailed product descriptions, size guides, and FAQs though not explicitly labeled as such, answers to common questions are present.
- Visual Appeal: Clean design with product images and a demonstration video.
Loftomattic.com Features
The Loftomattic electric loft ladder comes with several features designed to enhance user convenience and safety.
These features are highlighted on the website and contribute to the product’s appeal.
Key Features of the Loftomattic Ladder
The main draw of the Loftomattic is its electric operation, which eliminates the physical effort required to deploy traditional manual loft ladders.
This is particularly beneficial for individuals who may struggle with lifting or unfolding heavy ladders.
- Electric Operation: One-touch access via a remote control additional remotes available.
- Compact Design: Aims to fit seamlessly into existing loft openings without requiring extensive modifications.
- Easy Installation: Offered as both a DIY option and a professional supply and fit service.
- Robust Construction: Designed to be durable and reliable for long-term use. The website mentions “robust, smart looking” and adding value to a house.
Safety and Convenience Aspects
Safety is paramount when accessing loft spaces.
The electric mechanism of the Loftomattic reduces the risk of accidents associated with manual ladder operation.
The smooth, controlled deployment ensures a stable platform for ascent and descent.
- Controlled Deployment: The electric motor ensures a steady and predictable extension and retraction.
- Eliminates Manual Handling: Reduces strain and potential injury from wrestling with heavy ladders.
- Instant Access: Ready to use at the push of a button, making it more likely that homeowners will utilize their loft space.
Customization and Sizing
Loftomattic offers different ladder sizes to accommodate various floor-to-ceiling heights and loft opening dimensions.
This customization ensures a proper fit for a wide range of homes.
- Multiple Step Options:
- 8 Step: For floor-to-ceiling heights 2.05m to 2.25m.
- 9 Step: For floor-to-ceiling heights 2.25m to 2.55m.
- 10 Step: For floor-to-ceiling heights 2.55m to 2.85m.
- 11 Step: For floor-to-ceiling heights 2.85m to 3.15m.
- Opening Size Compatibility: Specific width, length, and depth requirements for each model to ensure proper installation.
- Consultation Service: Encourages customers with heights near transition points to contact them for advice, ensuring the correct size is chosen.
Loftomattic.com Pros & Cons
Like any product, the Loftomattic electric loft ladder has its advantages and potential drawbacks that consumers should consider.
Advantages of Loftomattic
The primary benefits revolve around convenience, safety, and potential value addition to a property.
- Effortless Access: The electric mechanism makes loft access incredibly easy, removing the physical strain. This is a significant advantage for elderly individuals, those with physical limitations, or anyone who frequently needs to access their loft.
- Increased Loft Utilization: Because access is so simple, homeowners are more likely to use their loft space for storage, potentially decluttering other areas of their home.
- Enhanced Safety: Eliminates the risks associated with manually handling heavy, awkward ladders. The controlled ascent and descent reduce the chance of slips or falls.
- Adds Home Value: As stated on the website, a robust, smart-looking electric ladder can add value to a property, potentially making it more appealing to future buyers.
- DIY or Professional Installation: Offers flexibility for customers, allowing them to save money if they’re handy or opt for a professional, hassle-free installation.
- Positive Customer Testimonials: The website prominently displays multiple positive reviews, indicating a generally high level of customer satisfaction with both the product and after-sales service. Testimonials mention good quality, value for money, excellent customer support, and reliability over several years.
Potential Considerations and Limitations
While the benefits are clear, potential buyers should also consider aspects like cost, installation complexity, and potential maintenance.
- Cost: Electric loft ladders are inherently more expensive than manual ones. Starting from £749 for DIY and £1299 for supply and fit, it’s a significant investment. This might be a deterrent for those on a tight budget or those who only need occasional loft access.
- Installation Complexity DIY: While advertised as easy, “easy installation” for a DIY project involving a structure like a loft ladder can still be challenging for individuals without strong DIY skills. It requires accurate measurements and potentially some carpentry work to ensure a secure fit and proper operation. Incorrect installation could lead to safety issues or malfunctioning.
- Reliance on Electricity: As an electric unit, it requires a power source. In the event of a power outage, access might be temporarily unavailable unless a manual override or battery backup is integrated which isn’t explicitly mentioned on the homepage.
- Maintenance: Electric motors and moving parts may require periodic maintenance, though the website doesn’t detail this. Potential wear and tear on components over time could necessitate repairs.
- Space Requirements: While described as compact, it still requires specific opening sizes and adequate clearance in the loft and below to operate smoothly. Buyers need to ensure their existing loft space can accommodate the unit.
Loftomattic.com Pricing
The pricing structure for Loftomattic ladders is clearly outlined on their website, providing transparent costs for both the DIY and supply-and-fit options.
Prices vary based on the height of the ladder, corresponding to different floor-to-ceiling measurements.
Breakdown of Ladder Costs
The website lists four different step options, each with a corresponding price point.
All prices include VAT and free delivery within the UK, which is a welcome addition for customers.
- 8 Step:
- Price: £749 inc VAT + FREE DELIVERY
- Floor to Ceiling: 2.05m to 2.25m
- Opening Sizes: Width 560mm to 750mm, Length min. 720mm, Depth min. 150mm
- 9 Step:
- Price: £789 inc VAT + FREE DELIVERY
- Floor to Ceiling: 2.25m to 2.55m
- 10 Step:
- Price: £829 inc VAT + FREE DELIVERY
- Floor to Ceiling: 2.55m to 2.85m
- Opening Sizes: Width 560mm to 750mm, Length min. 750mm, Depth min. 150mm
- 11 Step:
- Price: £869 inc VAT + FREE DELIVERY
- Floor to Ceiling: 2.85m to 3.15m
- Opening Sizes: Width 560mm to 750mm, Length min. 780mm, Depth min. 150mm
Supply & Fit Option Cost
For customers who prefer professional installation, Loftomattic offers a “Supply & Fit” service.
This removes the hassle of DIY installation and ensures the ladder is correctly and safely integrated into the home.
- Starting Price: From £1299
- Includes: The cost of the ladder unit plus professional installation.
- Free Quote and Survey: The website mentions a “Free quote and survey from a recommended installer,” suggesting that the final supply and fit price might vary based on specific home requirements or location. This service adds significant value for those not comfortable with complex DIY projects.
Additional Costs
Beyond the ladder itself and the installation service, there’s one notable additional accessory mentioned on the website.
- Additional Remote Control: £19.00
- This is a relatively small cost for added convenience, allowing multiple family members or different locations in the house to have control over the ladder’s operation.
Loftomattic.com Alternatives
When considering an electric loft ladder, it’s wise to explore alternatives available in the market.
While Loftomattic offers a specialized solution, other brands and types of loft access systems might suit different needs or budgets.
Other Electric Loft Ladder Providers
Several companies offer electric or automated loft ladders, often with varying features, designs, and price points.
Researching these can help consumers make an informed decision.
- Telescopic Electric Loft Ladders: Some manufacturers offer telescopic electric ladders, which might be even more compact in design when stored.
- Concertina Electric Loft Ladders: These fold up in an accordion-like fashion and can be very space-efficient.
- Specialized Accessibility Companies: Firms that focus on home mobility solutions often provide a range of automated access solutions, including electric loft ladders.
Manual Loft Ladder Options
For those on a tighter budget or who only require occasional loft access, traditional manual loft ladders remain a viable and cost-effective alternative.
- Aluminium Loft Ladders: Lightweight, durable, and generally the most affordable option. They often fold into three sections or slide up into the loft.
- Timber Loft Ladders: Offer a more aesthetically pleasing finish, often coming with insulated hatches. They tend to be heavier and require more effort to operate.
- Concertina Folding Loft Ladders: Available in both aluminium and timber, these fold compactly and are suitable for smaller loft openings.
Considerations When Choosing an Alternative
When comparing Loftomattic to alternatives, several factors should be weighed.
- Budget: Manual ladders are significantly cheaper. Electric ladders are an investment in convenience.
- Frequency of Use: If the loft is accessed daily, an electric ladder like Loftomattic offers unparalleled convenience. For once-a-year access, a manual ladder might suffice.
- Physical Ability: For those with mobility issues, an electric ladder is a clear winner.
- Installation Preferences: DIY capabilities versus preference for professional installation.
- Aesthetics: Some ladders integrate more seamlessly into the home’s decor than others.
- Space Constraints: Different ladder types and designs have varying requirements for loft opening size and landing space.
How to Order from Loftomattic.com
Based on the website’s layout, the process for ordering a Loftomattic electric loft ladder appears straightforward, guiding customers through selection based on measurements and offering both DIY and installed options.
Step-by-Step Ordering Process
The website makes it clear that the primary determinants for ordering are your floor-to-ceiling height and your loft opening size.
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Measure Your Space:
- Floor to Ceiling Height: Crucial for determining the correct ladder step count 8, 9, 10, or 11 step.
- Loft Opening Size: Measure the length and width of your existing loft opening. Ensure it meets the minimum requirements listed for each ladder size.
- Depth min.: Also note the minimum depth requirement for the loft opening, which is 150mm for all models listed.
-
Use the Size Guide:
- The website provides a clear table linking floor-to-ceiling heights to the appropriate ladder step count.
- It also lists the required minimum opening sizes width and length for each model.
- Important Note: If your floor-to-ceiling height is near the transition points e.g., 2.25m, 2.55m, 2.85m, 3.15m, the website advises contacting them directly via phone 0800 772 0202 or their quick contact form for guidance. This ensures you select the most suitable ladder and avoid potential fitting issues.
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Choose Your Option:
- DIY: Select the appropriate ladder size and click “BUY NOW.” This adds the ladder to your cart for self-installation.
- Supply & Fit: For this option, the website directs you to “simply fill in our quick contact form for advice and guidance” to get a free quote and survey from a recommended installer. This implies a more personalized process, rather than a direct online purchase for installation services.
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Add to Cart and Checkout for DIY:
- Once you’ve selected your DIY ladder, it will be added to your shopping cart.
- Proceed to checkout, where you’ll likely provide shipping and payment information.
- The website states “FREE DELIVERY,” which is included in the listed prices.
Contacting Customer Service for Guidance
The emphasis on contacting them for specific measurements or “Supply & Fit” quotes highlights their customer service approach.
This direct communication can be beneficial for ensuring proper product selection and avoiding returns due to incorrect sizing.
- Phone: 0800 772 0202
- Email: [email protected]
- Contact Form: A quick form is available on the website for inquiries.
How to Cancel Loftomattic.com Subscription N/A
Based on the information provided on Loftomattic.com’s homepage, it is important to clarify that Loftomattic.com does not offer a subscription service. Therefore, there is no recurring subscription to cancel.
Understanding Loftomattic’s Business Model
Loftomattic operates as a direct-to-consumer retailer and installer of physical products—electric loft ladders.
This is a one-time purchase model, not a subscription model where users pay recurring fees for access to a service or product.
- One-Time Purchase: When you buy a Loftomattic ladder, either for DIY installation or with their supply-and-fit service, it’s a single transaction.
- No Recurring Charges: There are no monthly, annual, or other recurring fees associated with owning or using the Loftomattic ladder once purchased.
What to Do If You Need to Cancel an Order
While there’s no “subscription” to cancel, customers might need to cancel an order they’ve placed before it’s shipped or installed.
The website does not explicitly detail an order cancellation policy on its homepage. However, typical e-commerce practices suggest:
- Contact Customer Service Immediately: If you need to cancel an order, the first step should always be to contact Loftomattic’s customer service as soon as possible.
- Phone: 0800 772 0202
- Email: [email protected]
- Provide Order Details: Have your order number and purchase details ready to expedite the cancellation process.
- Check Terms and Conditions: While not prominent on the homepage, a full set of terms and conditions, usually found in the footer, would likely outline their cancellation and return policy. It’s advisable to review these before purchase.
How to Cancel Loftomattic.com Free Trial N/A
Similar to the cancellation of a subscription, Loftomattic.com does not appear to offer any free trial options for their electric loft ladders or associated services. The products they sell are physical goods, which typically do not come with a “free trial” in the same way software or subscription services might.
Nature of Loftomattic’s Product
Loftomattic sells and installs tangible electric loft ladders.
The business model revolves around the sale and installation of these units, which are substantial pieces of home improvement equipment.
- No Trial Period for Physical Goods: It is uncommon for companies selling large, installed physical products like loft ladders to offer free trials, as the cost and complexity of installation and de-installation would be prohibitive for such a program.
- Focus on Purchase and Installation: The website promotes direct purchase DIY or a supply-and-fit service after obtaining a quote, indicating a clear transactional model.
What to Do If You Have Concerns Before Purchase
If a potential customer is hesitant or wants to understand the product better before committing to a purchase, rather than looking for a non-existent free trial, they should:
- Review Website Content: Watch the demonstration video, read customer testimonials, and study the size guide thoroughly.
- Contact Customer Service: Engage with Loftomattic’s customer support with any questions or concerns. They can provide detailed information about the product, installation process, and after-sales support. This direct interaction can serve as a substitute for a “trial” by addressing all uncertainties.
- Request a Survey/Quote for Supply & Fit: For the supply and fit option, they offer a “free quote and survey,” which allows an expert to assess the specific needs of your home and discuss the product in detail before any commitment. This can be seen as a form of pre-purchase assurance.
3. Frequently Asked Questions
What is Loftomattic.com?
Loftomattic.com is the official website for Loftomattic electric loft ladders, designed and manufactured by TechStep.
It serves as an e-commerce platform for purchasing these automated loft access systems in the UK.
What does the Loftomattic electric loft ladder do?
The Loftomattic electric loft ladder provides one-touch, effortless access to your loft space.
It uses an electric motor to extend and retract the ladder, removing the need for manual lifting and unfolding.
How much does a Loftomattic ladder cost?
Loftomattic ladders range from £749 for the 8-step DIY model up to £869 for the 11-step DIY model, all including VAT and free delivery. Supply & Fit options start from £1299. Quantum-gains.com Reviews
Are Loftomattic prices inclusive of VAT and delivery?
Yes, all DIY ladder prices listed on Loftomattic.com include VAT and free delivery within the UK.
What are the available sizes for Loftomattic ladders?
Loftomattic ladders come in 8, 9, 10, and 11-step options, designed for floor-to-ceiling heights ranging from 2.05m up to 3.15m, each with specific loft opening size requirements.
Can I install a Loftomattic ladder myself?
Yes, Loftomattic offers DIY kits starting from £749. The website describes the installation as “easy,” but it’s recommended to have good DIY skills for such a project.
Does Loftomattic offer professional installation?
Yes, Loftomattic offers a “Supply & Fit” service starting from £1299, which includes professional installation.
You can request a free quote and survey for this option. Jasiway.com Reviews
How do I get a quote for a Loftomattic “Supply & Fit” installation?
You can fill out the quick contact form on their website or call them directly at 0800 772 0202 to get a free quote and survey for the supply and fit service.
What are the minimum loft opening sizes required for a Loftomattic ladder?
Minimum opening sizes vary by model, but generally require a width between 560mm to 750mm, a minimum length from 720mm to 780mm, and a minimum depth of 150mm. Specifics are detailed in their size guide.
What if my floor-to-ceiling height is between sizes?
If your floor-to-ceiling height is near a transition point e.g., 2.25m, 2.55m, Loftomattic advises contacting them directly on 0800 772 0202 or via their contact form for guidance to ensure you choose the correct size.
Is the Loftomattic ladder safe to use?
Yes, the electric operation is designed for safe and effortless access, reducing the physical strain and potential hazards associated with manual ladders. The website emphasizes its robust construction.
Does the Loftomattic come with a remote control?
Yes, the Loftomattic electric loft ladder operates with a remote control. Naintrading.jp Reviews
An additional remote control can be purchased for £19.00.
What is the company behind Loftomattic?
Loftomattic was designed and created by TechStep, a UK-based company with a history of supplying DIY, home improvement, and building trade products across the UK and Europe.
Who designed the Loftomattic electric loft ladder?
The Loftomattic electric loft ladder was designed by Michael Beard, a Chartered Engineer & Chartered Industrial Designer with over 40 years of product development experience.
Can I return a Loftomattic ladder if it’s the wrong size?
The website’s homepage does not explicitly detail a return policy for incorrect sizing.
It strongly recommends contacting them for advice if your measurements are near transition points to prevent such issues. Hasberts.com Reviews
It’s best to check their full terms and conditions or contact customer service directly regarding returns.
Does Loftomattic offer a warranty?
The website homepage does not explicitly state the warranty period.
It mentions customers having their ladder for “4 years” and “3 years” with “faultless” operation, suggesting durability.
It’s advisable to inquire about warranty details directly from Loftomattic.
How long does delivery take for Loftomattic ladders?
The website mentions “FREE DELIVERY” but does not specify delivery times on the homepage. Talismania.com Reviews
Customers should expect delivery details during the checkout process or by contacting customer service.
Can I use the Loftomattic for everyday storage access?
Yes, the “effortless access” provided by the Loftomattic makes it ideal for frequent use, transforming your loft space “from easy access to everyday storage to a new loft room.”
Is there a physical showroom or store to view Loftomattic ladders?
The website states their offices and workshops are in Southam, Warwickshire, UK. However, it does not mention a public showroom.
It’s best to contact them directly if you wish to see a product in person.
How do I contact Loftomattic customer support?
You can contact Loftomattic customer support by calling them free at 0800 772 0202 or by emailing [email protected]. Parkavenuecurls.com Reviews
They also have a quick contact form on their website.
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