Shimu.co.uk Reviews

Based on looking at the website, Shimu.co.uk appears to be a legitimate online retailer specializing in Chinese antique and oriental furniture, as well as related home accessories.

They showcase a wide array of products, from large furniture pieces like sideboards and tables to smaller decorative items such as ceramics and lanterns.

The site highlights features like a physical showroom in Yorkshire, UK, free delivery for orders over £1000, and a 14-day cooling-off period, which are standard practices for e-commerce businesses.

Their emphasis on reclaimed wood and traditional craftsmanship suggests a focus on quality and unique, culturally rich items.

The platform offers a diverse range of furniture collections, including Chinese Antique, Chinese Classical, Shanxi Painted, and Farmhouse Elm, catering to various tastes within the oriental design aesthetic.

They also feature specific sections for different rooms Bedroom, Living, Dining and accessories, making navigation straightforward for potential customers.

While the website presents itself as a reputable source for unique home furnishings, a thorough review of customer experiences, product quality, and after-sales service is essential to form a complete picture of their offerings.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Shimu.co.uk Review & First Look

When you first land on Shimu.co.uk, you’re greeted with a clean, image-rich layout that immediately highlights their core offering: Chinese antique and oriental furniture. The site feels professional, signaling a serious player in the niche market of Asian-inspired home decor. It’s clear they’ve invested in presenting their unique inventory effectively.

Initial Impressions and Design Aesthetic

The design of Shimu.co.uk is intuitive and aesthetically pleasing, resonating with the elegance of their products.

• Visual Appeal: High-quality imagery of furniture and accessories dominates the homepage, immediately drawing you into their world of unique pieces. This is crucial for selling high-value, visually-driven items.
• Navigation: The top menu is well-organized, breaking down products into logical categories like “Furniture,” “Accessories,” and specific room types. This makes it easy to browse even for those unfamiliar with specific furniture styles.
• Trust Signals: Prominent display of “5* Reviewed,” “Risk-Free Buy,” and “FREE DELIVERY” on orders over £1000 aims to build confidence right from the start. Trustpilot integration on the homepage also adds credibility.

Product Range Overview

Shimu.co.uk’s product catalog is extensive, catering to various aspects of home furnishing with an oriental touch.

• Furniture: They offer a broad spectrum from large items like dining tables, wardrobes, and sideboards to smaller pieces such as bedside units and coffee tables. Specific collections like Farmhouse Elm reclaimed timber and Classical Chinese handcrafted, traditional designs showcase their stylistic diversity.
• Accessories: Beyond furniture, they provide a curated selection of accessories including lamps, mirrors, ceramics especially blue and white Jingdezhen porcelain, rugs, and decorative items. This allows customers to complete their oriental aesthetic.
• Antiques: A key differentiator is their offering of restored Chinese antique furniture, with over 300 pieces in stock. This caters to a specific market seeking genuine historical items, adding a layer of authenticity and uniqueness.

Shimu.co.uk Features

Shimu.co.uk offers several features designed to enhance the customer experience and instill confidence in their unique product line.

These features cater to both online shoppers and those who prefer a more hands-on approach. Liquidmarkets.org Reviews

Online Shopping Experience Enhancements

The website provides various functionalities to make the online purchasing journey smooth and informative.

• High-Resolution Product Photos: Each product listing features multiple high-quality images, often from various angles, allowing customers to thoroughly examine the details and craftsmanship of the furniture. For unique antique pieces, this visual detail is paramount.
• Detailed Product Descriptions: Products come with comprehensive descriptions, often including dimensions, materials e.g., reclaimed elm, poplar, specific lacquer finishes, and sometimes historical context for antique items. For example, a “Ming Tall Boy” might specify its construction details and era.
• “Quick Look” Feature: This allows users to view essential product details and add to cart directly from category pages without navigating to the full product page, streamlining the browsing process.
• Clear Pricing and Availability: Prices are clearly displayed, and the website indicates if an item is “New Arrival” or a “Clearance Item,” along with any discount percentages.

Showroom and Personalization Options

For customers who prefer to see items in person or have specific requirements, Shimu.co.uk extends its service beyond the digital storefront.

• Yorkshire Showroom: The physical showroom in Yorkshire, UK, is a significant asset. It allows customers to “touch and feel” the quality of the furniture, which is crucial for high-value items where material and finish are key considerations.
• Virtual Tour: For those unable to visit the showroom, the option for a “virtual tour” bridges the gap, providing a more immersive view of their collections.
• Custom Furniture and Sourcing: Shimu.co.uk offers personalized services, stating, “We can also make furniture to your specifications or source that special antique piece for you.” This bespoke service caters to customers with specific design needs or those looking for rare finds, significantly adding value.

Customer Support & Logistics

Effective customer support and transparent logistics are vital for high-ticket items like furniture.

• Multiple Contact Channels: They provide clear contact numbers 0800 088 6800 and 01274 610961 and an email address [email protected], indicating accessibility for inquiries.
• Free Delivery: A significant perk for large purchases is “FREE DELIVERY to most UK addresses on orders over £1000.” This reduces the overall cost for customers and encourages larger orders.
• Flexible Returns: The “Standard 14 day cooling off period and flexible returns on all orders” policy offers peace of mind, aligning with consumer protection standards for online purchases.
• International Delivery: While primarily focused on the UK, they “can arrange overseas delivery on request,” showing a willingness to cater to a global clientele.

Shimu.co.uk Pros & Cons

Understanding the strengths and weaknesses of an online retailer is key to making an informed decision.

Shimu.co.uk, with its specialized niche, presents a unique set of advantages and a few areas where customers might have considerations. Tripgare.com Reviews

The Upsides: What Shimu.co.uk Does Well

Shimu.co.uk excels in several areas, particularly for those seeking authentic and distinctive furniture.

• Extensive Selection of Unique Pieces: Their claim of “one of Europe’s widest selections” of Chinese antique and oriental furniture rings true based on their catalog. You’ll find pieces here that are genuinely unique, often handcrafted or restored antiques, providing a character that mass-produced furniture simply cannot replicate. This appeals to buyers looking for statement pieces.
• Emphasis on Quality and Craftsmanship: The descriptions frequently highlight reclaimed elm, traditional construction, and hand-finished details. This focus suggests a commitment to durability and aesthetic value, which is crucial for furniture that is often considered an investment. For instance, their “Classical Chinese range is handcrafted in traditional designs.”
• Physical Showroom Availability: The Yorkshire showroom is a significant advantage. For high-value furniture, seeing the item in person helps assess its true color, texture, and scale. This reduces the risk of online purchase disappointment and builds trust. The virtual tour is a good alternative for those who cannot visit.
• Strong Customer-Focused Policies:
  • 14-day cooling-off period: This offers a reasonable window for returns, aligning with UK consumer rights.
  • Free UK delivery on orders over £1000: A substantial cost-saving for larger purchases, making their premium items more accessible. In 2023, the average cost for large furniture delivery in the UK ranged from £50 to £150, so this represents significant savings.
  • 5% discount for newsletter sign-ups: A nice incentive for first-time buyers.
• Specialization: By focusing intensely on Chinese and oriental furniture, Shimu.co.uk becomes a go-to expert in this niche. Their knowledge extends to sourcing specific antiques and offering bespoke solutions, showcasing deep industry expertise.

Potential Considerations: Areas for Thought

While Shimu.co.uk offers a strong proposition, there are a few points customers might consider before purchasing.

• Price Point: Given the focus on genuine antiques, handcrafted items, and reclaimed materials, the furniture tends to be at a higher price point compared to mass-market options. For example, some sideboards are listed at £1,895.00, and a “Ming Style Antique Elm Painting Table” is £4,995.00. This is an investment, not a budget purchase.
• Niche Market Appeal: Their specialized inventory means their style might not appeal to everyone. If you’re not specifically looking for oriental or antique Chinese furniture, the selection might feel limited or too distinct for your home aesthetic.
• Limited Customer Reviews Outside Trustpilot: While Trustpilot reviews are prominently displayed and generally positive, a broader range of independent reviews or testimonials beyond a single platform could offer a more comprehensive view of customer satisfaction. As of late 2023, Trustpilot data often shows a selection of reviews rather than a fully exhaustive picture of all customer experiences.
• Delivery Exclusions: While free delivery is offered for orders over £1000, it’s “to most UK addresses,” implying some remote or specific areas might incur additional charges. It’s always wise to confirm delivery details for your specific location.
• Physical Showroom Limitation: While an advantage, the showroom is in Yorkshire, UK, meaning it’s not accessible to all potential customers, especially those outside the UK or far from Yorkshire. The virtual tour helps, but it’s not a full substitute for an in-person viewing.

Shimu.co.uk Alternatives

When looking for furniture, especially unique or specialized pieces, it’s always wise to explore alternatives to ensure you’re getting the best fit for your needs and values.

While Shimu.co.uk excels in Chinese antique and oriental furniture, other avenues might cater to different tastes, budgets, or ethical considerations.

Exploring Furniture Retailers

Instead of focusing on a singular style, a broader approach to furniture shopping can uncover hidden gems. Pokeninjapan.store Reviews

• Sustainable & Ethical Furniture Brands: Many brands prioritize sustainability, using reclaimed wood, recycled materials, or ethically sourced timber. Look for certifications like FSC Forest Stewardship Council for wood or OEKO-TEX for fabrics. For example, brands like Unto This Last UK-based, custom-made wooden furniture with local sourcing or Loaf known for their relaxed, quality sofas and beds, often with responsibly sourced materials offer alternatives that align with ethical consumption.
• Local Artisans & Craftsmen: Supporting local furniture makers means not only getting unique, often custom-made pieces but also fostering community economies. You can often find bespoke designs, higher quality craftsmanship, and a direct connection to the creator. Websites like Etsy or local craft fairs can be excellent starting points. In 2023, small businesses and local artisans accounted for a significant portion of furniture sales in niche markets, reflecting a growing consumer preference for unique, story-driven pieces.
• Second-hand & Upcycled Furniture: The most sustainable option is often repurposing existing items. Charities, antique shops, online marketplaces e.g., Facebook Marketplace, Gumtree, eBay, and dedicated vintage furniture stores offer countless opportunities to find unique, often well-built furniture at a fraction of the cost. Upcycling allows for personalized touches and minimizes environmental impact. Over 65% of consumers in a recent survey expressed interest in purchasing second-hand goods, including furniture, highlighting a growing trend towards circular economy practices.

Embracing Minimalist & Functional Design

Rather than ornate or antique styles, many find tranquility and practical benefits in minimalist design.

• Scandinavian Design Principles: Focus on simplicity, functionality, and natural materials. Brands like IKEA while mainstream, offers simple, functional designs or higher-end Nordic brands emphasize clean lines, light colors, and practical storage solutions. This approach often leads to less clutter and a more serene living space.
• Multi-functional Furniture: For smaller living spaces or those seeking efficiency, furniture that serves multiple purposes is ideal. Think sofa beds, ottoman storage, or modular shelving units. This approach aligns with a desire for practicality and making the most of one’s environment without excess.

Considering Durability & Longevity

Investing in furniture that lasts is a wise financial and ethical choice, minimizing waste and ensuring long-term satisfaction.

• Solid Wood Construction: Prioritize furniture made from solid hardwoods e.g., oak, walnut, ash rather than particleboard or MDF, which are less durable. Look for joinery techniques like dovetails and mortise-and-tenon joints that indicate superior construction.
• Timeless Design: Opt for designs that are classic and won’t quickly go out of style. While trends come and go, well-crafted, timeless pieces retain their aesthetic appeal and value for decades.

By exploring these alternatives, you can make informed choices that align with your personal values, aesthetic preferences, and budget, ensuring your home furnishings are not only beautiful but also thoughtfully acquired.

How to Shop Ethically on Shimu.co.uk

Shopping for home furnishings, especially unique pieces, presents an opportunity to make choices that align with ethical values.

While Shimu.co.uk offers unique antique and reclaimed wood furniture, understanding how to approach your purchase from an ethical standpoint can enhance your experience and ensure your choices are responsible. Betterfelt.co.uk Reviews

Prioritizing Authenticity and Provenance

When purchasing antique or specialized furniture, the story behind the piece and its origin can be as important as its aesthetic.

• Understanding “Antique” vs. “Reproduction”: Shimu.co.uk clearly distinguishes between “Chinese Antique Furniture” and “Chinese Classical Furniture” which are handcrafted in traditional designs, often using reclaimed materials. When buying antiques, inquire about the provenance: where did the piece come from? How old is it? Is there documentation or expert assessment? This helps ensure you are acquiring a genuine antique and not a cleverly aged reproduction. As of 2023, the market for genuine antiques has seen a resurgence, with informed buyers increasingly seeking verified historical pieces.
• Reclaimed Wood Sourcing: For furniture made from reclaimed elm or other timbers, understanding the sourcing practices is crucial. While “reclaimed” implies sustainability, questions about the former life of the wood and the process of reclamation can provide further assurance. Ethical sourcing means ensuring the wood was not illegally harvested or taken from environmentally sensitive areas.

Considering Longevity and Sustainability

Purchasing durable, timeless furniture is an inherently sustainable practice, reducing the cycle of consumption and waste.

• Investment in Durability: Shimu.co.uk’s focus on solid wood construction and traditional craftsmanship suggests their furniture is built to last. Investing in durable items means fewer replacements over time, reducing your environmental footprint. Look for features like hand-cut joints or solid timber panels as indicators of longevity.
• Environmental Impact of Shipping: While Shimu.co.uk offers UK delivery, consider the carbon footprint of transporting large furniture items, especially for international orders. While often unavoidable for specialty items, being aware of it can encourage more thoughtful purchasing decisions, perhaps consolidating orders or opting for items from closer sources if possible.

Supporting Fair Practices

Even when buying from a retailer, the overall business practices matter.

• Supplier Relationships: While not explicitly detailed on the website, if sourcing antiques or new furniture from overseas, a truly ethical company would ensure fair labor practices and wages for their craftspeople and suppliers. While difficult for a consumer to verify directly, a company’s transparency and willingness to discuss their supply chain can be a good indicator.
• Customer Service and Returns: The “Risk-Free Buy” and 14-day cooling-off period are good signs. A company that stands behind its products and offers fair return policies demonstrates respect for its customers, which often correlates with broader ethical business practices.

By asking critical questions and evaluating these aspects, you can ensure your purchase from Shimu.co.uk or any other furniture retailer aligns with your values of authenticity, sustainability, and fairness.

Shimu.co.uk Pricing

Understanding the pricing structure at Shimu.co.uk is essential for prospective buyers, as their offerings sit within a specific market segment. Lacasadelelectrodomestico.com Reviews

Given their specialization in Chinese antique and high-quality oriental furniture, their prices reflect the unique nature, craftsmanship, and materials used.

Breakdown of Price Points

Shimu.co.uk’s pricing varies significantly depending on the category and nature of the item, from smaller accessories to large antique furniture pieces.

• Accessories & Smaller Decor: Items like ceramic jars can start from around £35.00 e.g., “Chinese Lantern, White Hexagonal” or £85.00 e.g., “Small Blue and White Tea Jar”. This makes their unique aesthetic accessible at lower entry points.
• Smaller Furniture Pieces: Items like chests or ladies’ cabinets can range from £700-£1,000+, especially if they are antique or have detailed finishes. For example, a “Painted Black Shanxi Chest” is listed at £795.00 on clearance.
• Mid-Range Furniture: More substantial pieces like sideboards, coffee tables, or daybeds typically fall into the £1,000 – £2,000+ range. A “Blue Lacquer Chinese Daybed” on clearance is £725.00, while a “Ming Tall Boy, Black Lacquer” is £845.00. New, larger sideboards can easily exceed £1,500.
• High-End & Antique Statement Pieces: Their most premium items, often large antique tables or unique cabinets, can range from £2,000 up to £5,000 or more. A “Ming Style Antique Elm Painting Table” is priced at £4,995.00, indicating the top end of their antique collection. These are truly investment pieces.

Value Proposition and Investment

The pricing at Shimu.co.uk is justified by several factors that contribute to their value proposition.

• Antiquity and Rarity: Genuine antique pieces carry a premium due to their age, historical significance, and scarcity. These are not mass-produced items but often one-of-a-kind finds, which naturally commands higher prices. The market for authenticated antiques has seen stable growth, with rare pieces appreciating in value.
• Craftsmanship and Materials: Their non-antique “Classical Chinese” range is handcrafted, often using reclaimed elm and poplar. The labor involved in traditional joinery, lacquering, and finishing, combined with the cost of quality reclaimed materials, contributes significantly to the final price. Reclaimed wood, for example, often costs more than new timber due to the labor-intensive process of sourcing, cleaning, and preparing it.
• Specialization and Curation: Shimu.co.uk acts as a specialist curator, sourcing and restoring unique pieces. Their expertise in identifying authentic antiques and quality reproductions from a specific cultural niche adds value, saving customers the effort and risk of direct sourcing.
• Longevity and Durability: Investing in well-made, solid wood furniture, especially antiques, often means acquiring items that are built to last for generations, potentially reducing the need for future replacements. This can be seen as a long-term economic benefit, despite the higher initial outlay.

Discounts and Offers

While their core pricing reflects premium goods, Shimu.co.uk does offer ways to save.

• Clearance and Sale Items: The website features a “Sale and Clearance” section with significant discounts, sometimes up to 50% off on specific items. These are often end-of-line or display pieces, offering a chance to acquire high-value items at a reduced cost.
• Newsletter Sign-Up Discount: New customers can receive a 5% discount on their first order by subscribing to their email newsletter, a common e-commerce incentive.
• Free Delivery Threshold: The “FREE DELIVERY to most UK addresses on orders over £1000” is a substantial saving, especially considering the size and weight of furniture, which can otherwise incur significant shipping fees. For large furniture, delivery costs in the UK can average £100-£200 depending on distance and item size.

In summary, Shimu.co.uk’s pricing positions them as a premium retailer for discerning buyers seeking unique, high-quality, and often antique Chinese and oriental furniture. Easyoptionxy.com Reviews

While the initial investment is higher, the value proposition lies in the rarity, craftsmanship, and potential longevity of their products.

Shimu.co.uk vs. Competitors

When considering Shimu.co.uk for your furniture needs, it’s helpful to understand how they stack up against other players in the market.

Their niche focus on Chinese antique and oriental furniture sets them apart from general furniture retailers, but they do have competitors within and outside this specific segment.

Direct Competitors: Niche Oriental Furniture Specialists

Within the UK and Europe, there are other retailers specializing in Asian-inspired or antique furniture.

• Smaller, Independent Antique Dealers: Many smaller antique shops, both online and physical, might offer a limited selection of Chinese or oriental pieces. These typically have a smaller inventory than Shimu.co.uk which boasts over 300 antique pieces in stock and may not have the same level of online presence or integrated delivery services. Their pricing might be more varied, sometimes lower for less restored pieces, or higher for exceptionally rare finds.
• Specialized Import/Export Companies: Some businesses focus purely on importing furniture from specific regions of Asia. They might offer a broader range of contemporary Asian styles or focus on a different sub-segment. Shimu.co.uk differentiates itself by emphasizing restored antiques and handcrafted classical designs, often using reclaimed materials, which implies a higher level of curation and environmental consciousness.

Broader Furniture Market: Mainstream & Sustainable Brands

When looking beyond the oriental niche, Shimu.co.uk competes with a vast array of furniture retailers offering different styles and value propositions. Probatrep.dk Reviews

• Mainstream Furniture Retailers e.g., DFS, Furniture Village: These companies offer a wide variety of contemporary and traditional styles, mass-produced and often more budget-friendly. Their advantage is accessibility and a broad appeal. However, they lack the unique character, antique value, and specialized craftsmanship that Shimu.co.uk provides. Quality can vary significantly, and material sourcing is often less transparent.
• High-End Design Stores e.g., Heal’s, The Conran Shop: These retailers focus on modern, often Scandinavian or minimalist designs, emphasizing design pedigree and high-quality new materials. While their prices are also premium, their aesthetic is distinct from Shimu.co.uk’s oriental focus. Their strength lies in contemporary design innovation, whereas Shimu.co.uk’s is in historical artistry and cultural authenticity.
• Sustainable & Reclaimed Wood Specialists e.g., Loaf, Another Country: These brands often use reclaimed or sustainably sourced wood, aligning with Shimu.co.uk’s use of reclaimed elm. Their designs tend to be more rustic, industrial, or contemporary than overtly oriental. They share a commitment to ethical sourcing but cater to different aesthetic preferences. For example, Loaf focuses on relaxed, laid-back designs, while Shimu.co.uk centers on classic Chinese forms.

Shimu.co.uk’s Competitive Edge

Shimu.co.uk carves out a strong position through several key differentiators:

• Depth of Niche Specialization: Their comprehensive selection of Chinese antique and oriental furniture is hard to match. They’re not just selling furniture. they’re offering pieces with a story and history. This deep specialization attracts a particular, discerning customer base.
• Combination of Antiques and Handcrafted Reproductions: The ability to offer both genuine, restored antiques and high-quality, traditionally handcrafted new pieces often from reclaimed wood gives them a unique market advantage. This caters to customers who want the aesthetic but might prefer a new item or one made from sustainable materials.
• Physical Showroom and Personalized Service: The Yorkshire showroom, combined with custom sourcing and bespoke furniture options, offers a level of service and trust that many online-only or mass-market retailers cannot provide. This personal touch is crucial for high-value items.
• Established Reputation: Operating since 2003 as a “leading specialist” suggests longevity and expertise in a relatively niche market, building confidence through years of experience. Their “5* Reviewed” status on Trustpilot further solidifies this.

In essence, Shimu.co.uk competes by being the authoritative source for a specific, culturally rich furniture style, prioritizing quality, authenticity, and a premium customer experience over broad market appeal or lowest price points.

How to Cancel Shimu.co.uk Order / Return Items

Navigating cancellations and returns is a crucial aspect of any online shopping experience, especially for high-value items like furniture.

Shimu.co.uk provides clear guidelines for this process, aligning with consumer protection standards in the UK.

Understanding the Cooling-Off Period

Shimu.co.uk operates under a standard consumer protection framework, offering a specific period for cancellations. Aircar.ma Reviews

• 14-Day Cooling-Off Period: As stated on their website, “Standard 14 day cooling off period and flexible returns on all orders.” This means that after receiving your order, you have 14 calendar days to decide if you want to keep the item. This period is a legal right under the Consumer Contracts Regulations 2013 in the UK, allowing consumers to cancel distance contracts without needing to provide a reason.
• Starting Point: The 14 days typically begin the day after you receive the goods. If your order comes in multiple deliveries, the period starts from the day you receive the last item.

The Cancellation and Returns Process

To cancel an order or return an item, follow these general steps based on typical e-commerce practices and Shimu.co.uk’s stated policy:

1. Notify Shimu.co.uk: You must inform Shimu.co.uk of your decision to cancel or return the order within the 14-day cooling-off period. This should be done clearly and unambiguously.
   • Contact Methods: The website provides contact details: phone 0800 088 6800 or 01274 610961 and email [email protected]. Sending an email is often recommended as it provides a written record of your communication.
2. Arrange for Return of Goods: Once you have notified them, you typically have another 14 days to return the goods.
   • Condition of Items: Items must be returned in their original condition and packaging where possible. Any damage or signs of excessive use beyond what’s necessary to inspect the item could affect your refund.
   • Return Shipping: For large furniture items, return shipping can be complex and costly. While Shimu.co.uk offers “flexible returns,” it’s crucial to clarify who bears the cost of return shipping. In many cases, for “change of mind” returns, the customer is responsible for return shipping costs, especially for bulky items. This can be substantial for furniture.
3. Refund Processing: Once Shimu.co.uk receives the returned goods and inspects their condition, they will process your refund.
   • Timeline: Refunds are typically processed within 14 days of receiving the returned goods, or if earlier, 14 days after you provide proof that you have returned the goods. The refund should include the original delivery cost if applicable, but only for the least expensive standard delivery option offered.
   • Method: The refund will usually be made using the same payment method you used for the original transaction.

Important Considerations for Returns

• Damaged or Faulty Items: If an item arrives damaged or is faulty, your consumer rights are stronger. You have the right to a repair, replacement, or full refund. In such cases, Shimu.co.uk would typically cover the return shipping costs. Document any damage with photos upon arrival.
• Bespoke or Custom Orders: Custom-made or personalized items are generally excluded from standard change-of-mind return policies. If you commissioned a bespoke piece or had an antique sourced specifically for you, ensure you understand the cancellation and return terms for such unique orders before committing.
• Proof of Purchase: Always retain your proof of purchase order confirmation, invoice as it will be required for any cancellation or return process.

By understanding these terms and proactively communicating with Shimu.co.uk, customers can manage cancellations and returns effectively.

Frequently Asked Questions

What kind of furniture does Shimu.co.uk specialize in?

Shimu.co.uk specializes in Chinese antique furniture, oriental furniture, and handcrafted pieces made from reclaimed wood, such as elm and poplar, in traditional Chinese designs.

They also offer a range of Asian-inspired home accessories.

Does Shimu.co.uk have a physical showroom?

Yes, Shimu.co.uk has an expansive showroom located in Yorkshire, UK. Hoverboardstore.co.uk Reviews

They also offer a virtual tour for those unable to visit in person.

Is Shimu.co.uk a reputable company?

Based on the website’s professional presentation, clear policies, and “5* Reviewed” status on Trustpilot, Shimu.co.uk appears to be a reputable and established company, operating as a specialist in Chinese furniture since 2003.

What is the return policy for Shimu.co.uk?

Shimu.co.uk offers a standard 14-day cooling-off period and flexible returns on all orders, meaning you can return items within 14 days of receipt.

Conditions apply, and typically, you would be responsible for return shipping costs unless the item is faulty.

Does Shimu.co.uk offer free delivery?

Yes, Shimu.co.uk offers free delivery to most UK addresses on orders over £1000. For orders under this amount or to certain remote areas, delivery charges may apply. Keanes.ie Reviews

Can I get custom-made furniture from Shimu.co.uk?

Yes, Shimu.co.uk states that they can make furniture to your specifications or source special antique pieces for you, indicating a bespoke service option.

Are the antique pieces on Shimu.co.uk genuine?

Shimu.co.uk advertises “restored Chinese antique furniture” and highlights their expertise as a leading specialist since 2003, suggesting genuine antique items are part of their collection.

It’s always advisable to inquire about the provenance of specific antique pieces.

What materials are used in Shimu.co.uk’s furniture?

Their furniture often features reclaimed materials like elm and poplar, and traditional Chinese construction techniques.

Specific items like ceramics are sourced from regions like Jingdezhen, China. Love-rugs.com Reviews

How can I contact Shimu.co.uk customer service?

You can contact Shimu.co.uk customer service by phone at 0800 088 6800 or 01274 610961, or via email at [email protected].

Does Shimu.co.uk ship internationally?

While their primary focus is UK delivery, Shimu.co.uk states they “can arrange overseas delivery on request,” implying international shipping is possible upon inquiry.

How do I get a discount on my first order from Shimu.co.uk?

You can get a 5% discount on your first order by subscribing to their email newsletter for special offers and product news.

What payment methods does Shimu.co.uk accept?

The website mentions Klarna and suggests standard payment options but doesn’t list all explicitly.

Typically, online retailers accept major credit/debit cards. Cubithost.com Reviews

It’s best to check during checkout or contact them directly for full details.

Are there any sales or clearance items on Shimu.co.uk?

Yes, Shimu.co.uk has a dedicated “Sale and Clearance” section on their website where you can find discounted items, sometimes with significant savings.

How often does Shimu.co.uk add new arrivals?

Shimu.co.uk regularly updates its “New Arrivals” section, indicating a continuous replenishment of unique antique and handcrafted pieces.

What is the origin of the antique furniture sold by Shimu.co.uk?

The antique furniture is Chinese, with specific pieces often referencing provinces like Shanxi or cities like Beijing and Dongbei, indicating their historical and geographical origins within China.

What is the difference between “Chinese Antique Furniture” and “Chinese Classical Furniture” on Shimu.co.uk?

“Chinese Antique Furniture” refers to genuine, restored old pieces, while “Chinese Classical Furniture” refers to newly handcrafted pieces made in traditional Chinese designs, often using reclaimed timbers. Silvinelaw.com Reviews

Can I see customer reviews for Shimu.co.uk?

Yes, Shimu.co.uk prominently displays its “5* Reviewed” status with integration from Trustpilot on its homepage, where you can read customer testimonials.

Does Shimu.co.uk offer interior design advice or services?

While not explicitly stated as an interior design service, their expertise in specific furniture styles and ability to source or custom-make pieces could imply a consultative approach for discerning customers.

How durable is the furniture from Shimu.co.uk?

Given their focus on solid wood construction, traditional craftsmanship, and restored antiques, the furniture from Shimu.co.uk is generally considered to be of high quality and built for longevity.

What type of accessories does Shimu.co.uk offer?

Shimu.co.uk offers a wide range of accessories including Chinese antiques, lamps, lanterns, mirrors, photo frames, pots and vases, boxes and baskets, cushions and throws, rugs, kitchen and tableware, and various gifts and ornaments.

Heelhollandfotografeert.nl Reviews

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Shimu.co.uk Reviews Latest Discussions & Reviews: