Varstrom.com Reviews

Based on looking at the website, Varstrom.com appears to be an online retailer specializing in electric bike conversion kits and components, primarily featuring BAFANG and TSE TONGSHENG motors, batteries, and displays.

They aim to provide everything needed to transform a traditional bicycle into an e-bike, catering to various riding styles like eMTB, eCity, eCargo, eRoad, and eTour.

The site highlights features such as powerful yet quiet mid-drive and hub-drive systems, comprehensive conversion kits, and a range of accessories like displays and repair parts.

Varstrom also emphasizes its established relationship with BAFANG since 2018 and boasts multiple warehouses and maintenance centers globally, signaling a commitment to broader accessibility and after-sales support for its products.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Varstrom.com Review & First Look

Upon an initial review, Varstrom.com presents itself as a dedicated platform for electric bike enthusiasts and DIYers looking to convert their bicycles.

The site’s layout is clean, categorizing products clearly by drive system type Mid Drive, Hub Drive and specific e-bike applications eMTB, eCity, etc.. This organized approach helps users quickly navigate to the components relevant to their needs.

• Product Breadth: Varstrom offers a substantial range of products from key manufacturers like BAFANG and TSE TONGSHENG, covering:
  • Motor Conversion Kits: Including both mid-drive and hub-drive options with various power outputs e.g., 250W, 500W, 750W, 1000W.
  • Batteries: A selection of 36V, 48V, and 52V batteries, along with chargers and battery plates.
  • Displays: Multiple models of HMI eBike displays, including both Varstrom-branded and BAFANG units, with LCD and full-color screens.
  • Repair & Accessory Kits: Essential components like speed sensors, shift sensors, programming cables, e-brakes, throttles, and anti-theft locators.
• Pricing Transparency: Prices are clearly listed for each product, often showing both regular and sale prices, which helps consumers understand potential savings. For instance, the “SUTTO 36V 250W Rear Hub Cassette Electric Bike Hub Kits” is listed at a sale price of “From €194,00 EUR” down from “€320,00 EUR.” This gives a clear indication of value.
• Brand Focus: The strong emphasis on BAFANG motors, which are well-regarded in the e-bike conversion community for their performance and reliability, lends credibility to Varstrom’s offerings. Varstrom explicitly states its “Bafang Cooperation Brand since 2018,” suggesting a solid partnership.

However, a first look also reveals areas where more detailed information could enhance the user experience.

While product categories are clear, in-depth specifications beyond basic wattage and voltage are sometimes less prominent on initial product listings.

Varstrom.com Pros & Cons

Delving deeper into Varstrom.com, a few key advantages and disadvantages become apparent for potential customers.

Pros:

• Extensive Product Range: Varstrom offers a vast selection of e-bike conversion kits and individual components. Whether you’re looking for a powerful 1000W mid-drive motor for an eMTB or a lighter 250W hub motor for city commuting, they likely have an option. This breadth covers various price points and performance needs.
  • Example: The site showcases everything from “BAFANG 48V 1000W Rear Hub Motor Conversion Kit” for €240.00 EUR to “TSE TONGSHENG TSDZ2B 250W Torque Sensing Mid Drive Motor Conversion Kits” starting at €300.00 EUR.
• Focus on Reputable Brands: The primary motors offered are from BAFANG and TSE TONGSHENG, which are widely recognized and respected brands in the electric bike industry for their quality and performance. This partnership adds a layer of trust.
  • Data Point: Varstrom explicitly states, “Varstrom had became Bafang Cooperation Brand since 2018,” highlighting a long-standing relationship.
• Global Warehousing & Maintenance Centers: Varstrom claims to have warehouses and maintenance centers in key regions, including the European Union, United States, United Kingdom, and Canada. This promises faster delivery times and localized support.
  • Regions Covered:
    • European Union: Austria, Belgium, France, Germany, Italy, Netherlands, Poland, Spain, etc.
    • United States: All 50 states listed.
    • United Kingdom: England, Scotland, Wales.
    • Canada.
    • Australia.
    • Asia: China, Japan, South Korea, etc.
  • Maintenance Centers: Spain Lleida, France Sonnay, UK North Lanarkshire, Italy Belluno, Germany Barßel, US Denver, Canada Winnipeg. This is a significant advantage for post-purchase support.
• DDP Delivered Duty Paid Shipping: Varstrom states that all products purchased include taxes, meaning customers won’t face unexpected customs duties upon delivery. This simplifies the purchasing process and eliminates hidden costs.
  • Quote: “All the product you can buy on Varstrom, we have paid the tax. So you don’t need to pay extra money for the order.”
• Clear Shipping and Warranty Policies: The website provides detailed information on shipping times, tracking, signature confirmation requirements, and a minimum one-year warranty on e-bike motor kits. This transparency is crucial for online purchases.
  • Shipping Times: US 3-7 business days, UK 2-4 business days, EU 3-8 business days, Canada 3-6 business days, Germany/France/Poland 2-4 business days, Australia 3-5 business days.

Cons:

• Limited Customer Reviews on Site: While the product pages list items, there isn’t a visible section for customer reviews directly on the product pages themselves. This lack of user-generated feedback can make it difficult for new buyers to gauge product quality and service from existing customers. This is a common feature on most e-commerce platforms.
• “Sold Out” Items Prominently Displayed: Several products, particularly in the eBike Display and eBike Battery categories, are marked “Sold out” but remain prominently displayed on the homepage and category pages. While it’s good to show the full range, a high number of unavailable items can be frustrating for shoppers.
  • Example: Many “Varstrom E-Bike Display” models show “Sold out.”
• Returns Policy Specifics: The returns policy mentions that shipping costs are non-refundable and a 10% restocking fee applies if delivery is refused. Customers are also responsible for return shipping costs. This is standard for some retailers but worth noting for potential buyers.
  • Key Detail: “If delivery is refused, shipping costs are non-refundable and a 10% restocking fee will be deducted.” Also, “For returning an item, you will be responsible for paying for your own shipping costs and original shipping costs are non-refundable.”
• Reliance on WhatsApp for Support: While email is provided, one of the primary contact methods for maintenance requests is WhatsApp +86 15989932938. While this can be convenient for some, others might prefer traditional phone support or a dedicated ticketing system for formal inquiries.
• Lack of Detailed Product Specifications on Overview: While clicking into a product page might offer more detail, the initial browsing experience could benefit from more comprehensive technical specifications directly on the category listings, especially for complex items like motor kits. This would allow for easier comparison shopping without needing to click into every single product.

Varstrom.com Alternatives

For those exploring electric bike conversion kits and components, Varstrom.com isn’t the only player in the market.

Several other reputable online retailers and manufacturers offer similar products, providing alternatives based on factors like brand preference, geographical location, specific kit requirements, and customer support expectations.

• Luna Cycle:
  • Focus: Known for high-performance e-bikes and conversion kits, particularly their custom-built batteries and powerful mid-drive kits e.g., BBSHD.
  • Pros: Strong community support, comprehensive tutorials, and often push the boundaries with new technology. They assemble and test many kits in-house in the USA.
  • Cons: Can be pricier, and some products are geared towards advanced users.
  • Key Offerings: Luna Apex, Ludicrous BBSHD, custom battery packs.
• EM3EV:
  • Focus: Specializes in high-quality batteries, controllers, and BAFANG kits. They are well-regarded for their robust battery builds and commitment to safety.
  • Pros: Excellent battery safety standards, extensive technical information available, good customer service for technical queries.
  • Cons: Website can be a bit challenging to navigate for beginners, and shipping times might be longer for international orders.
  • Key Offerings: Custom battery packs, BAFANG BBSHD/BBS02 kits, motor controllers.
• Grin Technologies ebikes.ca:
  • Focus: Based in Canada, Grin Tech is highly respected for its engineering approach to e-bike components. They offer a vast array of hub motors, controllers, batteries, and diagnostic tools.
  • Pros: Deep technical expertise, high-quality components, excellent documentation, and educational resources. Ideal for those who want to understand the mechanics thoroughly.
  • Cons: Products can be complex, and pricing is on the higher end due to specialized components.
  • Key Offerings: Grin All-Axle Hub Motors, Cycle Analyst, comprehensive e-bike parts.
• Amazon/eBay Third-Party Sellers:
  • Focus: A marketplace for various sellers offering BAFANG kits, generic hub motors, and accessories.
  • Pros: Competitive pricing, wide variety, fast shipping for Prime eligible items.
  • Cons: Quality control can be inconsistent across sellers, customer support relies on individual sellers, and warranty claims can be more difficult. Risk of counterfeit or low-quality components is higher.
  • Recommendation: Exercise caution, read seller reviews, and prioritize sellers with strong return policies.
• Local Bike Shops / E-Bike Specialists:
  • Focus: Many independent bike shops now specialize in e-bike conversions or sell pre-built e-bikes.
  • Pros: In-person support, professional installation services, immediate access to components, and expert advice. Builds a local community connection.
  • Cons: Limited selection compared to online retailers, potentially higher prices for parts and labor, and availability depends on your region.

When considering alternatives, it’s essential to weigh:

• Product Authenticity: Ensuring you’re getting genuine BAFANG or Tongsheng parts.
• Customer Support: The ease of reaching out for technical assistance or warranty claims.
• Shipping & Returns: Understanding the policies and costs involved, especially for large items like motors and batteries.
• Community/Resources: The availability of user forums, tutorials, and support guides, which are invaluable for DIY projects.

Varstrom.com Pricing

Varstrom.com clearly displays its pricing structure, which is a positive aspect for potential buyers.

The prices are listed in Euros €, suggesting a primary market focus on Europe, although they ship globally.

The pricing strategy includes both regular prices and often significant sale prices, indicating an active approach to promotions and discounts.

• Motor Kits:
  • Hub Motors: Prices for hub motor conversion kits range from approximately €194.00 EUR for a “SUTTO 36V 250W Rear Hub Cassette Electric Bike Hub Kit” on sale from €320.00 EUR up to €310.00 EUR for a “BAFANG 48V 750W RM G0900.750.D/DC Rear Hub Cassette” on sale from its regular price.
  • Mid-Drive Motors: Mid-drive kits, which often offer more torque and a balanced ride, typically start around €294.00 EUR for a “TSE TONGSHENG TSDZ2B 500W Torque Sensing Mid Drive Motor” and can go up to €347.00 EUR for a “TSE TONGSHENG TSDZ8 48V 750W Torque Sensing Mid Drive Motor Conversion Kit.”
• E-Bike Batteries:
  • Batteries are a crucial component, and their prices vary based on voltage 36V, 48V, 52V and capacity. Prices start from around €150.00 EUR for a “Varstrom 36V eBike Conversion Battery” and can reach €289.00 EUR for a “Varstrom 52V YingWu/Rear Rack Battery.” Higher capacity LiFePO4 batteries are also available, starting from €379.00 EUR.
  • Chargers: Chargers are sold separately, beginning at €29.99 EUR.
• Displays:
  • E-bike displays, which provide crucial information like speed, battery level, and assistance mode, range from basic LCD screens to full-color units. Prices start at €44.00 EUR for a “Varstrom EKD01 E-Bike Display” on sale from €79.99 EUR and go up to €111.00 EUR for a “Varstrom Touch T1 E-Bike Display” on sale from €169.99 EUR.
• Repairing Kits & Accessories:
  • Smaller components and repair parts are generally more affordable, ranging from €10.99 EUR for a “Varstrom Waterproof eBike Speed Throttle” to €83.00 EUR for a “Bafang Mid Drive Motor Controller.” Essential items like speed sensors are around €12.99 EUR, and programming cables are about €18.00 EUR.

Key Observations on Pricing:

• Competitive Sales: Many items are listed with substantial discounts, suggesting a competitive pricing strategy to attract buyers. For example, a “250W 180km BAFANG Torque Sensor Mid-Drive Motor eCity Bike” is on sale for €1.370,00 EUR, down from €1.999,99 EUR.
• Bundle Options: While not explicitly labeled as bundles, the presence of complete conversion kits implies that purchasing multiple components together might offer better value than buying them individually.
• Delivered Duty Paid DDP: As noted, Varstrom includes taxes in the listed price, which is a significant benefit, especially for international buyers, as it removes the uncertainty of additional customs fees.

Overall, Varstrom.com’s pricing seems to be in line with market rates for genuine BAFANG and Tongsheng components, with the added advantage of inclusive taxes and frequent sales.

How to Cancel Varstrom.com Subscription

Based on the information available on the Varstrom.com website, it primarily operates as an e-commerce platform selling physical electric bike conversion kits and components, not a service or digital content provider that typically requires a recurring subscription.

Therefore, the concept of “canceling a Varstrom.com subscription” does not directly apply to their business model.

• No Subscription Model: There is no mention of monthly or annual subscription fees for accessing products, special features, or membership benefits. Customers purchase products directly, one-time transactions.
• Order Cancellation: If you’ve placed an order and wish to cancel it before it has shipped, you would need to contact their customer service immediately.
  • Contact Method: The website lists email and WhatsApp as primary contact channels:
    • Email: [email protected]
    • WhatsApp: +86 15989932938
  • Procedure: You would typically need to provide your order number and request the cancellation. The success of cancellation depends on how quickly you act, as orders are processed within 1 to 2 business days.
• Returns Policy for Shipped Orders: If an order has already shipped, it falls under their return policy, which is different from a cancellation.
  • Refused Delivery: If delivery is refused, “shipping costs are non-refundable and a 10% restocking fee will be deducted.” This acts as a penalty for not accepting the product.
  • Returns: For returns of received items, customers are responsible for paying for their own return shipping costs, and original shipping costs are non-refundable. For products over $50, they recommend using a trackable shipping service or purchasing shipping insurance.

In summary, since Varstrom.com does not appear to offer any subscription services, concerns about canceling a subscription are not relevant.

Any issues would pertain to cancelling a placed order or initiating a return, which involves direct communication with their customer support team as per their outlined policies.

How to Cancel Varstrom.com Free Trial

Similar to the discussion on subscriptions, there is no indication on the Varstrom.com website of any “free trial” offerings.

Varstrom.com is an online retail store selling physical goods—electric bike components and kits. They do not appear to offer:

• Software Trials: No software or digital services that would come with a free trial period.
• Membership Trials: No premium membership or loyalty programs that start with a free trial.
• Product “Try Before You Buy”: They do not have a system where you can test their physical products motors, batteries, displays for free before purchasing.

Therefore, the question of “how to cancel a Varstrom.com free trial” is not applicable to their current business model. Customers engage in direct purchases of goods.

If there is any misunderstanding or if a third-party promotion led to a “free trial” related to Varstrom.com, it would be crucial to:

1. Verify the Source: Confirm where the “free trial” was offered and what it specifically entails.
2. Contact the Offering Party: Reach out to the entity that presented the free trial for cancellation instructions. It’s highly unlikely to be Varstrom.com itself.

For direct purchases from Varstrom.com, any customer service interactions would relate to:

• Order Status: Tracking a placed order.
• Order Modifications/Cancellations: Attempting to change or cancel an order before it ships.
• Returns/Exchanges: Handling a product return if it doesn’t meet expectations or has issues after delivery, adhering to their stated return policy which includes potential restocking fees and non-refundable shipping costs.

In essence, if you’re looking for information on “canceling a free trial” related to Varstrom.com, it’s essential to confirm if such a trial actually exists, as it’s not a visible part of their standard e-commerce operations.

Varstrom.com vs. Competitors

When evaluating Varstrom.com against its competitors in the e-bike conversion kit market, several distinctions emerge in terms of product focus, customer service, and overall value proposition.

Varstrom.com:

• Strengths:
  • Official BAFANG & Tongsheng Partner: A strong selling point is their declared “Bafang Cooperation Brand since 2018,” implying direct access to authentic products and potentially better technical support from the manufacturers.
  • Global Reach with Local Presence: Multiple warehouses EU, US, UK, Canada, Australia, Asia and maintenance centers 7 worldwide aim to reduce shipping times and provide localized after-sales service, which is a significant advantage over competitors who might only ship from a single location.
  • DDP Delivered Duty Paid Shipping: Transparent pricing with taxes included means no unexpected import duties for international customers, simplifying the purchase process.
  • Product Variety: Offers a comprehensive range of motors hub, mid-drive, batteries, displays, and accessories for various e-bike types.
• Areas for Improvement:
  • On-Site Reviews: Lack of visible customer reviews on product pages makes it harder for new buyers to gauge product satisfaction directly from the website.
  • Communication Channels: Heavy reliance on WhatsApp for service requests might not appeal to all customers who prefer more formal support ticketing systems or phone lines.

Competitors e.g., Luna Cycle, EM3EV, Grin Technologies:

*   Strengths: Specializes in high-performance kits, particularly for off-road and high-power applications. Known for innovative custom battery builds and strong community engagement. They often offer advanced technical support and tutorials.
*   Weaknesses: Can be more expensive, and their products are often geared towards enthusiasts. Shipping is primarily from the US, which can mean higher costs and longer times for international customers.
*   Strengths: Renowned for exceptionally high-quality and safe battery packs, often custom-built. Provides extensive technical documentation and in-depth product information. Strong focus on reliability and safety.
*   Weaknesses: Website navigation can be less intuitive for beginners. Lead times for custom battery builds can be longer. Primarily ships from China, which means potential customs issues though they often handle duties.
*   Strengths: A highly technical and engineering-focused company with deep expertise in e-bike systems. Offers unique proprietary components like the Cycle Analyst and a vast library of educational resources. Ideal for DIYers who want to deeply understand their system.
*   Weaknesses: Products are often complex and require a good understanding of e-bike mechanics. Their pricing can be higher, reflecting the R&D and quality. Based in Canada, affecting shipping for other regions.

• Generic Marketplace Sellers Amazon/eBay:
  • Strengths: Lowest prices, widest variety, and often fast shipping for popular items. Easy comparison shopping.
  • Weaknesses: Significant risk of counterfeit products, inconsistent quality, limited or non-existent technical support, and difficult warranty claims. Returns can be a hassle, and product descriptions may be inaccurate.

Overall Comparison:

Varstrom.com appears to carve out a niche by offering a balanced approach: access to authentic, popular BAFANG/Tongsheng products at competitive prices, coupled with the critical advantage of localized global logistics and maintenance. This combination positions them as a strong contender for customers who value not only the initial purchase price but also the assurance of smoother delivery and post-sales support across multiple continents, minimizing the complexities of international shipping and potential customs duties often associated with direct-from-China purchases. While some competitors might offer more specialized or high-performance options, Varstrom’s focus on widespread accessibility and comprehensive support makes it a practical choice for a broad range of e-bike conversion projects.

Varstrom.com Customer Support and Warranty

Varstrom.com outlines its approach to customer support and product warranties, which are crucial for any online purchase, especially for technical products like e-bike conversion kits.

They strive to provide accessible channels for assistance and stand behind their products with a warranty.

Customer Support Channels:

Varstrom offers several methods for customers to get in touch:

• Email: [email protected] is listed as the primary email contact for general inquiries and maintenance requests. This is a standard and often preferred method for detailed communication.
• WhatsApp: +86 15989932938 is prominently featured, especially for maintenance requests. While convenient for quick communication, some users might prefer a more formal ticketing system for tracking issues.
• Company Address: Room 408B, 4/F, Lippo Sun Plaza, 28 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong SAR. This provides a physical location, though direct mail is typically not for urgent support.
• Facebook: They list “Varstrom eBike” on Facebook as another contact point, suggesting social media engagement for customer queries.

Response Time: Varstrom states, “our colleagues will respond to your questions within 24 hours,” indicating a commitment to prompt replies.

Warranty Policy:

Varstrom offers a clear warranty on its products:

• Minimum One-Year Warranty: “All eBike motor kits purchased from Varstrom are covered by a minimum one-year warranty.” This is a standard and acceptable duration for electronic components of this nature.
• Benefit of Single-Source Purchase: They emphasize that buying all conversion kit components from Varstrom can simplify support, stating, “Because you don’t have to think of where is the battery or display bought when you need support.” This highlights potential ease of troubleshooting if all parts are from a single supplier.

Maintenance Service:

Beyond just a warranty, Varstrom claims to provide a maintenance service network:

• Global Maintenance Centers: “Varstrom has built 7 Maintenance Centers around the world in order to reach customers as quickly as possible when they need support.” These centers are located in:

  • Spain Lleida
  • France Sonnay
  • United Kingdom North Lanarkshire
  • Italy Belluno
  • Germany Barßel
  • United States Denver
  • Canada Winnipeg

• Maintenance Request Process:

  1. Contact [email protected] or WhatsApp +86 15989932938.

  2. Provide further information as requested by their colleagues.

  3. If the problem is confirmed, “we’ll send you a return shipping label, as well as instructions on how and where to send your package for maintenance.” This implies they cover return shipping for confirmed warranty issues.

Shipping and Returns Related to Support:

• Shipping Tracking: “Once the product is shipped from the warehouse, the system will automatically send a tracking number to customer.” If not received, customers can contact support.
• Refused Delivery / Returns: As mentioned previously, if delivery is refused, shipping costs are non-refundable, and a 10% restocking fee applies. For general returns, customers are responsible for return shipping, and original shipping costs are not refunded. This is important to note as it affects the overall cost of a return.
• Guarantee Limitations: Varstrom explicitly states they cannot guarantee delivery if customers make modifications with the shipping company e.g., address changes, hold requests on their own accord. This is a critical point for customers to remember.

Overall, Varstrom.com presents a fairly robust customer support and warranty framework, particularly notable for its global maintenance centers and clear communication on warranty terms.

The prompt response time claim and covering return shipping for confirmed maintenance issues are positive indicators for customer confidence.

Varstrom.com Delivery Time and Shipping Policy

Varstrom.com provides detailed information regarding its delivery times and shipping policy, which is crucial for managing customer expectations, especially for international orders of bulky items like e-bike kits.

Their strategy leverages a global network of warehouses to expedite delivery.

Shipping Process and Timeline:

• Order Processing: “All orders are processed within 1 or 2 business days excluding weekends and holidays after receiving your order confirmation email.” This is a quick turnaround for order fulfillment.
• Shipping Notification: Customers receive a notification once their order has shipped, along with a tracking number.
• Warehouse Strategy: Varstrom states, “Varstrom has established a lot of warehouse around the word to make sure that all the customer will get their package as soon as possible.” They aim to “process the ordered and send the products to the customer from the nearest warehouse in 24 hours.”

Estimated Delivery Times:

Varstrom provides a table outlining expected delivery times, noting that “the following table shows 95% of our order delivery schedule for reference.”

• United States: 3 to 7 business days
• United Kingdom: 2 to 4 business days
• European Union: 3 to 8 business days varies by country
• Canada: 3 to 6 business days
• Germany: 2 to 4 business days
• France: 2 to 4 business days
• Poland: 2 to 4 business days
• Australia: 3 to 5 business days

These delivery times are quite competitive, especially considering the international nature of some shipments, and are a direct benefit of their distributed warehouse strategy.

Shipping Cost and Taxes DDP – Delivered Duty Paid:

• Taxes Included: A significant advantage is that Varstrom covers taxes: “All the product you can buy on Varstrom, we have paid the tax. So you don’t need to pay extra money for the order.” This eliminates unexpected customs duties, which can be a common pain point for international online shopping.
• Shipping Costs Non-refundable: While the initial shipping cost is not explicitly stated upfront it’s usually calculated at checkout based on location and product size/weight, the policy clearly states, “Shipping costs are non-refundable.” This applies to both general returns and refused deliveries.

Delivery Requirements and Limitations:

• Signature Confirmation: “Our motor kits and batteries require signature confirmation for delivery.” This is a standard security measure for high-value items, ensuring they are not left unattended.
• Refused Delivery Policy: If a delivery is refused, “shipping costs are non-refundable and a 10% restocking fee will be deducted this will be withheld from any refund.” This is a disincentive for simply refusing a package without prior communication.
• Customer Modifications to Shipment: A critical clause warns: “We can only guarantee delivery of purchases when there are no changes or modifications during shipment. Any purchases made from our company in which a customer decides on their own accord to make any modifications directly with the shipping company FedEx or USPS during shipment including but not limited to. delivery address changes, hold and or pick up requests, our company is no longer able to guarantee delivery and is not responsible for lost packages.” This means customers should avoid directly contacting the carrier to alter delivery instructions after an order has shipped from Varstrom.

Varstrom.com’s shipping and delivery policy is comprehensive and transparent.

The commitment to DDP shipping and the use of global warehouses are strong points that enhance the customer experience by minimizing unforeseen costs and delivering products relatively quickly.

The clear stipulations regarding refused deliveries and customer-initiated shipping modifications are important for buyers to understand before placing an order.

Varstrom.com Repairing Kits

Varstrom.com offers a dedicated section for “eBike Repairing Kits” and individual components, which is essential for the longevity and maintenance of any e-bike conversion.

This focus caters to the DIY nature of e-bike building and ensures users can address common issues or upgrade parts as needed.

• Range of Components: The repairing kits section isn’t just about complete “kits” but rather a collection of critical individual parts necessary for maintenance and troubleshooting. This includes:

  • Sensors:
    • Bafang Speed Sensor: For BBSHD, BBS01B, BBS02B models. Crucial for accurate speed readings and motor operation. Prices start from €12.99 EUR.
    • Varstrom Shift Sensor: Essential for mid-drive kits Bafang BBS01B/BBS02B/BBSHD to cut motor power during gear changes, preventing strain on the drivetrain. Priced at €19.99 EUR on sale from €29.99 EUR.
    • Varstrom Brake Sensor Power Cut Off Sensor: For Bafang BBS01B/BBS02B/BBSHD, ensuring motor power is cut when brakes are applied, a key safety feature. Priced at €17.99 EUR on sale from €19.99 EUR.
  • Cables & Wiring:
    • Varstrom BAFANG Programming Cable: Allows users to customize motor parameters for BAFANG mid-drive kits 8FUN. Available from €18.00 EUR.
    • Varstrom Waterproof 1T4 EB-Bus Cable Harness: A vital component for connecting multiple peripherals display, throttle, brake levers to the motor controller. Priced from €11.99 EUR on sale from €15.99 EUR.
    • Varstrom Waterproof 1T2 Y-SPLITTER Cable: For splitting connections in the e-bike wiring system. Priced at €11.69 EUR on sale from €14.99 EUR.
  • Throttles & Brake Levers:
    • Varstrom Waterproof eBike Speed Throttle Thumb Throttle: For Bafang mid-drive kits, providing direct power control. Priced from €10.99 EUR on sale from €19.99 EUR.
    • Brake Lever with Built-in eBrake Sensors: For e-bike conversion, integrating motor cut-off with braking. Available from €16.99 EUR.
    • Varstrom eMTB Hydraulic eBrakes: Built-in eBrake sensors for Bafang Mid Drive Kit BBS01B/BBS02B/BBSHD. Priced at €59.99 EUR on sale from €89.99 EUR, though often sold out.
  • Other Essential Parts:
    • Varstrom Battery Adapter Base Aluminium Battery Base Plate for Downtube Battery: For secure battery mounting. Priced at €15.99 EUR.
    • Bafang Mid Drive Motor Controller: The brain of the mid-drive motor, available for various power outputs 250W to 1000W. Priced from €83.00 EUR on sale from €145.99 EUR.
    • Varstrom Built-in Hailong Down Tube Socket Air Tag eBike Anti-theft Locator: An interesting addition for security, priced at €39.99 EUR on sale from €59.99 EUR.

• Availability: While a good range is offered, it’s worth noting that some popular repair parts, like the eMTB Hydraulic eBrakes, are frequently “Sold out,” which can be a minor inconvenience for customers needing immediate replacements.

• Authenticity: The presence of genuine BAFANG branded components in this section further assures customers of compatibility and quality with their BAFANG systems.

Providing these individual components is a significant advantage for Varstrom.com, as it supports the entire lifecycle of an e-bike conversion.

Instead of needing to source small, specific parts from multiple vendors, customers can often find what they need directly from Varstrom, complementing their initial kit purchase and supporting long-term maintenance.

This aligns with the DIY ethos of e-bike conversions, empowering users to perform their own repairs and upgrades.

3. Frequently Asked Questions

What kind of products does Varstrom.com sell?

Varstrom.com primarily sells electric bike e-bike conversion kits and components, including mid-drive motors, hub motors, batteries, displays, and various repair and accessory parts for e-bikes.

They focus on popular brands like BAFANG and TSE TONGSHENG.

Does Varstrom.com offer complete electric bikes?

Yes, in addition to conversion kits, Varstrom.com also lists some complete electric bikes, such as the “Accolmile E-Bike 2025 48V 750W 27.5“ eMTB” and “KROSS Hexagon Boost 3.0 M 17″ 29″ MEB09 Electric Bike.”

What brands of motors does Varstrom.com carry?

Varstrom.com primarily carries motors from BAFANG and TSE TONGSHENG Tongsheng/TSDZ2B, which are well-known manufacturers in the e-bike conversion industry.

Are the prices on Varstrom.com in USD or EUR?

Based on the website, prices are consistently displayed in Euros €. Bumrungrad.com Reviews

Does Varstrom.com ship internationally?

Yes, Varstrom.com indicates it ships to a wide range of regions including the European Union, United States, United Kingdom, Canada, Australia, and parts of Asia China, Japan, South Korea, etc..

How long does Varstrom.com take to process an order?

Varstrom.com states that all orders are processed within 1 or 2 business days excluding weekends and holidays after receiving your order confirmation email.

What are the typical delivery times for Varstrom.com orders?

Delivery times vary by region:

• United States: 3 to 7 business days
• United Kingdom: 2 to 4 business days
• European Union: 3 to 8 business days
• Canada: 3 to 6 business days
• Australia: 3 to 5 business days

Specific EU countries like Germany, France, and Poland often see quicker times of 2 to 4 business days.

Does Varstrom.com cover customs duties and taxes?

Yes, Varstrom.com states, “All the product you can buy on Varstrom, we have paid the tax. Ocmstore.com Reviews

So you don’t need to pay extra money for the order,” indicating they handle Delivered Duty Paid DDP shipping.

What is Varstrom.com’s warranty policy?

All e-bike motor kits purchased from Varstrom.com are covered by a minimum one-year warranty.

They also offer a maintenance service with global centers.

How do I request maintenance or support from Varstrom.com?

You can request maintenance by contacting [email protected] or via WhatsApp at +86 15989932938. They aim to respond within 24 hours.

Where are Varstrom.com’s maintenance centers located?

Varstrom.com has 7 maintenance centers in Spain Lleida, France Sonnay, United Kingdom North Lanarkshire, Italy Belluno, Germany Barßel, United States Denver, and Canada Winnipeg. Elivrebooks.de Reviews

What happens if I refuse delivery of a Varstrom.com order?

If delivery is refused, Varstrom.com states that shipping costs are non-refundable, and a 10% restocking fee will be deducted from any refund.

Can I change my shipping address after an order has shipped?

Varstrom.com warns that if a customer makes modifications directly with the shipping company e.g., delivery address changes, hold requests on their own accord during shipment, Varstrom.com is no longer able to guarantee delivery and is not responsible for lost packages.

Does Varstrom.com require a signature for delivery?

Yes, motor kits and batteries purchased from Varstrom.com require signature confirmation for delivery.

Does Varstrom.com offer programming cables for BAFANG motors?

Yes, Varstrom.com sells “Varstrom BAFANG Programming Cable for 8FUN Mid Drive Kits,” allowing users to customize motor parameters.

Are there any anti-theft solutions available on Varstrom.com?

Yes, Varstrom.com lists a “Varstrom Built-in Hailong Down Tube Socket Air Tag eBike Anti-theft Locator,” suggesting integration for tracking. Salogivillas.com Reviews

Does Varstrom.com sell individual repair parts like sensors and throttles?

Yes, Varstrom.com offers a range of individual repairing kits and components, including speed sensors, shift sensors, brake sensors, throttles, and various wiring harnesses.

What types of e-bike displays does Varstrom.com sell?

Varstrom.com sells various HMI eBike Displays, including both Varstrom-branded and BAFANG displays, with options for LCD and full-color screens.

How do I track my order from Varstrom.com?

Once your product is shipped from the warehouse, the system will automatically send a tracking number to your email.

You can use this number to check the package’s status.

Is it better to buy all conversion kit components from Varstrom.com?

Varstrom.com suggests it’s more convenient to get support if all conversion kits are purchased at the same store, as it simplifies troubleshooting and warranty claims, eliminating the need to track where each component was bought. Sveasolar.se Reviews

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