Specsoncall.co.uk Reviews

Based on looking at the website, Specsoncall.co.uk appears to be a legitimate service offering home eye tests and eyewear delivery in the UK.

This unique approach aims to provide convenience for individuals who may find it difficult to visit a traditional optician, bringing professional eye care directly to their doorstep.

While the service focuses on accessibility and comfort, it’s essential to delve deeper into what they offer, how their pricing works, and what real users are saying to determine if it’s the right fit for your eyecare needs.

Specsoncall.co.uk positions itself as a modern solution for eyecare, emphasizing personalized service and stylish frames delivered directly to the customer’s home.

Their promise of professional optometrists conducting sight tests in a familiar environment, coupled with the ability to choose and fit glasses on-site, highlights their commitment to a seamless and user-friendly experience.

For those seeking an alternative to conventional optical appointments, this model presents an appealing proposition.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Specsoncall.co.uk Review & First Look

Upon an initial review of specsoncall.co.uk, the website presents a clear and user-friendly interface that immediately conveys its core service: professional home eye tests and eyewear delivery.

The design is clean, making it easy to navigate and understand their offerings.

The emphasis on convenience and personalized service is evident throughout the site.

Website Usability and Design

The website’s layout is intuitive, with key information easily accessible from the homepage.

A prominent “Book a home visit” call to action is strategically placed, guiding users towards the next step. Untilgone.com Reviews

• Clear Navigation: The menu includes clear links to “Home Eye Tests,” “Choose Your Glasses at Home,” “Reviews,” “Pricing,” and “Lens Guide.”
• Visual Appeal: The site uses appealing imagery of various frame styles and smiling customers, creating a welcoming and professional atmosphere.
• Mobile Responsiveness: The site is designed to be responsive, ensuring a consistent user experience across different devices, from desktops to smartphones. This is crucial for accessibility.

Service Proposition

Specsoncall.co.uk’s primary value proposition is convenience.

They aim to remove the barriers of travel and waiting times associated with traditional opticians by bringing the entire process to the customer’s home.

• Home Eye Tests: Professional optometrists conduct comprehensive sight tests in the comfort of the customer’s residence. This is particularly beneficial for the elderly, individuals with mobility issues, or those with busy schedules.
• At-Home Glasses Selection: Customers can browse and try on a range of frames during their home visit, with professional fitting and measurement by qualified opticians.
• NHS Funded Options: The website highlights that they offer NHS-funded home eye tests, which is a significant benefit for eligible individuals, making eyecare more accessible and affordable. This aligns with government initiatives to provide essential healthcare services.

Specsoncall.co.uk Features

Specsoncall.co.uk is built around a set of features designed to make getting an eye test and new glasses as effortless as possible.

They’ve clearly thought about the typical pain points of traditional optical services and engineered solutions for them.

Comprehensive Home Eye Tests

Their core offering revolves around bringing a fully equipped eye test experience to your living room. This isn’t just a quick check. it’s a professional examination. Birdietee.com Reviews

• Qualified Optometrists: All eye tests are conducted by General Optical Council GOC registered optometrists, ensuring high standards of care and accuracy. This detail is crucial for consumer trust.
• Advanced Equipment: Despite being a home service, they use portable, modern equipment to perform thorough eye examinations, including checks for common eye conditions like glaucoma, cataracts, and diabetic retinopathy.
• Personalized Consultations: The home environment allows for a more relaxed and personalized consultation, where patients can ask questions and receive detailed explanations about their vision and eye health without feeling rushed. This contrasts with the sometimes impersonal nature of busy optical practices.

Extensive Frame Selection and Fitting

One of the standout features is the ability to choose glasses from their collection right in your home.

This removes the guesswork often associated with online frame purchases.

• Variety of Styles: They offer a range of frame styles, from “Latest styles starting from just £50” to more premium options like “Emporium £190.” This caters to different tastes and budgets.
• Professional Measuring and Fitting: Qualified opticians ensure frames are correctly measured and fitted, which is critical for comfort and optical performance. This often overlooked aspect of online glasses purchasing is a significant advantage here.
• Aftercare Service: The inclusion of “1-year at-home aftercare service” demonstrates a commitment to customer satisfaction beyond the initial purchase, providing peace of mind for consumers.

Convenient Booking and Service Delivery

The entire process is streamlined for convenience, from booking an appointment to receiving your new eyewear.

• Online Booking: The website features a straightforward request appointment system, simplifying the scheduling process.
• Direct-to-Door Service: The defining characteristic is the direct-to-door service, eliminating the need for travel to an optician’s office. This is particularly appealing for individuals with mobility challenges or those living in remote areas.
• Transparent Pricing: The website clearly outlines that “Complete glasses starting at just £50, includes: Single vision lenses, Scratch-resistant coating, Protective case and cleaning cloth.” This upfront transparency helps manage customer expectations regarding costs.

Specsoncall.co.uk Pros & Cons

Like any service, Specsoncall.co.uk comes with its own set of advantages and potential drawbacks.

Understanding these can help you determine if their model aligns with your specific needs. Primequotes.io Reviews

Pros

The benefits of using Specsoncall.co.uk largely center around convenience, accessibility, and a personalized experience.

• Unmatched Convenience: The ability to have a professional eye test and choose glasses from the comfort of your home is a major draw. This saves time, eliminates travel, and provides a relaxed environment. This is especially valuable for individuals with busy schedules, limited mobility, or those who prefer not to navigate crowded high street shops.
• Personalized Attention: Home visits often allow for more one-on-one time with the optometrist, leading to a more focused and personalized consultation. You’re not just another number in a busy clinic. This can lead to a deeper understanding of your eye health and vision needs.
• Accessibility for All: For the elderly, disabled, or those living in rural areas, Specsoncall.co.uk offers a vital service that might otherwise be difficult to access. The NHS-funded home eye tests further enhance this accessibility, ensuring essential care reaches those who need it most.
• Stress-Free Experience: Avoiding the hassle of parking, waiting rooms, and rushing through appointments can significantly reduce the stress associated with healthcare visits. The home setting can be particularly comforting for anxious patients.
• Transparent Basic Pricing: The website clearly states that complete glasses start from £50, including single vision lenses, scratch-resistant coating, and aftercare. This upfront pricing for basic packages is a plus for budgeting.

Cons

While the benefits are significant, there are a few potential considerations to keep in mind.

• Limited Frame Selection Compared to Large Stores: While they offer “latest styles,” the physical number of frames available for selection during a home visit will inherently be less than what a large optical superstore might have on display. This might be a limitation for those who prefer to browse hundreds of options.
• Dependence on Appointment Availability: As a mobile service, appointment slots might be subject to the availability of optometrists in your specific area. While they aim for convenience, immediate appointments might not always be possible.
• Potential for Add-on Costs: While basic packages are transparent, specific lens upgrades e.g., varifocals, thinner lenses, blue light filters or premium frames will likely incur additional costs. These might not be as clearly delineated on the initial website overview, requiring direct inquiry.
• No Immediate Glasses Pick-up: Unlike a traditional optician where you might sometimes get simple prescriptions made on the spot, glasses from Specsoncall.co.uk will need to be ordered and then delivered, meaning a waiting period. This might not suit those needing immediate replacements.
• Geographical Limitations: The service is likely confined to specific regions within the UK. If you live outside their operational areas, this convenient service won’t be an option for you. The website doesn’t explicitly state their service radius, which might require a direct inquiry.

Specsoncall.co.uk Pricing

Understanding the cost structure of Specsoncall.co.uk is crucial for prospective customers.

They aim for transparency, particularly for their baseline offerings, but it’s important to dig into what’s included and where potential additional costs might arise.

Core Pricing Model

Specsoncall.co.uk emphasizes affordability and clarity with its starting prices. Portal.77markets.com Reviews

• Complete Glasses from £50: The website prominently advertises “Complete glasses starting at just £50.” This inclusive price covers:
  • Single Vision Lenses: Standard lenses for common prescriptions.
  • Scratch-Resistant Coating: A basic protective layer for durability.
  • Protective Case and Cleaning Cloth: Essential accessories for eyewear maintenance.
  • 1-Year At-Home Aftercare Service: A significant value-add, offering ongoing support and adjustments.
• NHS Funded Home Eye Tests: Crucially, they offer NHS-funded eye tests for eligible individuals. This means the eye test itself is free for those who qualify, reducing the initial financial barrier to accessing eye care. Eligibility criteria for NHS eye tests typically include being over 60, under 16, receiving certain benefits, or having specific medical conditions.

Frame Tiers and Potential Upgrades

While £50 is the starting point, the cost can increase based on frame choice and lens enhancements.

• Tiered Frame Pricing: The website showcases various frames with escalating prices, such as:

  • Carlton / Classique: £50
  • Solo: £70 / £90
  • Brooklyn: £130
  • Dune / Carducci / Sakuru: £150
  • Emporium: £190

  This clear segmentation allows customers to manage their budget based on their preferred style and brand.

• Lens Upgrades: The £50 starting price covers single vision lenses. For more complex prescriptions or advanced needs, customers should anticipate additional costs for:

  • Varifocal/Bifocal Lenses: Essential for those needing different prescriptions for distance and near vision.
  • Thinner Lenses High-Index: Recommended for stronger prescriptions to reduce lens thickness and weight.
  • Anti-Reflective Coatings: To reduce glare and improve clarity.
  • Blue Light Filtering: For protection against digital eye strain.
  • Transitions/Photochromic Lenses: Lenses that darken in sunlight.
  • Sunglass Lenses: Prescribed sunglass options.

  These upgrades are standard in the optical industry and will naturally increase the final cost. Gmod-uk.co.uk Reviews

It’s advisable to discuss these options and their associated costs with the optometrist during the home visit.

Specsoncall.co.uk Alternatives

While Specsoncall.co.uk offers a highly convenient home-based eye care service, it’s always wise to be aware of the alternatives available in the market.

These can range from traditional high street opticians to other emerging home eye test providers and even online-only glasses retailers.

Traditional High Street Opticians

This is the most common and established option for eye care.

• Examples: Specsavers, Boots Opticians, Vision Express, and numerous independent opticians.
• Pros:
  • Wide Selection: Typically offer a vast range of frames and lens options, often including premium designer brands.
  • Immediate Service: For simple prescriptions, some high street opticians can provide glasses within hours or days.
  • Walk-in Options: While appointments are recommended, some allow for walk-in services for minor issues or adjustments.
  • In-person Adjustments: Easy access for future adjustments or repairs to your glasses.
• Cons:
  • Time-Consuming: Requires travel to the store, potentially parking, and waiting times.
  • Less Personalized: Can feel rushed, especially in busy chain stores.
  • Less Accessible: Can be challenging for individuals with mobility issues or those who live far from urban centers.

Other Home Eye Test Providers

Specsoncall.co.uk isn’t the only player in the home eye test market. Redswitches.com Reviews

Several other companies also offer similar mobile services, often targeting similar demographics like the elderly or those with disabilities.

• Examples: OutsideClinic, The Outside Optician, Domiciliary Eyecare Services various local providers.
  • Similar Convenience: Offers the same core benefit of eye tests and glasses selection in the comfort of your home.
  • Specialized Services: Some might specialize more heavily in certain areas, such as low vision aids or complex medical eye conditions.
  • Geographical Limitations: Service availability can vary significantly by provider and region.
  • Pricing Variations: Costs and included services can differ, so comparison is necessary.
  • Frame Selection: Similar to Specsoncall.co.uk, the in-home frame selection might be less extensive than a large retail store.

Online-Only Glasses Retailers

For those who already have a valid prescription and primarily need new glasses, online retailers offer a cost-effective and convenient solution, though they lack the in-person eye test.

• Examples: Zenni Optical, Goggles4U, SelectSpecs, Firmoo.
  • Significant Cost Savings: Often much cheaper than buying glasses from brick-and-mortar stores.
  • Massive Frame Selection: Thousands of frames available to browse online.
  • Convenience: Order from anywhere, anytime.
  • No Eye Test: Requires an up-to-date prescription from a separate eye exam.
  • No Physical Try-on: While virtual try-on tools exist, they don’t replace the experience of physically trying on frames.
  • Fitting Issues: Glasses aren’t professionally fitted, which can lead to comfort or vision problems if not adjusted correctly.
  • Returns Can Be Hassle: If the glasses don’t fit or look right, the return process can be inconvenient.

When choosing an alternative, consider your priorities: is it maximum convenience, the widest selection, the lowest price, or comprehensive in-person professional care? For many, a hybrid approach—getting an eye test at home and then exploring online options for a second pair—might be appealing.

How to Cancel Specsoncall.co.uk Subscription

Based on the information available on the Specsoncall.co.uk website, there is no indication of a subscription service that requires cancellation in the traditional sense like a monthly membership fee. Specsoncall.co.uk operates on a transactional basis for eye tests and eyewear purchases, not a recurring subscription model.

Understanding Specsoncall.co.uk’s Service Model

Specsoncall.co.uk is a service provider for: Gocomics.com Reviews

• One-off home eye tests: You book and pay for an eye test as a single event.
• One-off eyewear purchases: When you select and purchase glasses, it’s a specific transaction for those items.
• Included Aftercare: The “1-year at-home aftercare service” mentioned in their pricing is part of the glasses purchase and doesn’t imply an ongoing subscription that needs to be cancelled. It’s a warranty/service period included with your purchase.

If You Need to Cancel an Appointment

If you have booked a home eye test appointment and need to cancel or reschedule, you would typically do this by contacting their customer service directly.

• Contact Methods:
  • Phone: Call their customer service line, which is prominently displayed as 03300 433 485. This is usually the quickest way to speak to someone.
  • Email: Look for a contact email address on their “Contact Us” page or in your booking confirmation email.
  • Website Contact Form: They may have a contact form on their site for general inquiries or appointment changes.
• Key Information to Provide: When contacting them, have your appointment details ready, such as:
  • Your name
  • Appointment date and time
  • Booking reference number if provided
  • Reason for cancellation/reschedule optional, but helpful.
• Cancellation Policy: While not explicitly detailed on the homepage, most service providers have a cancellation policy. It’s always best to give as much notice as possible to avoid any potential charges though unlikely for a home eye test and to free up the optometrist’s schedule.

If You Have Issues with a Purchase

If your concern is related to an eyewear purchase e.g., you want to return glasses, have a warranty claim under the 1-year aftercare, this would fall under their returns or customer service policy, not a “cancellation” of a subscription.

You would use the same contact methods phone, email to discuss your issue with them.

In summary, you won’t find a “cancel subscription” button for Specsoncall.co.uk because they don’t offer a subscription service.

Any interaction related to appointments or purchases will be handled through their direct customer service channels. Secret-boutique.co.uk Reviews

How to Cancel Specsoncall.co.uk Free Trial

Based on the information presented on the Specsoncall.co.uk website, there is no mention of a “free trial” offer for their services. Their business model appears to be straightforward: you book an eye test which may be NHS-funded for eligible individuals and then purchase glasses as a one-off transaction.

Specsoncall.co.uk provides:

• NHS Funded Home Eye Tests: These are free for eligible individuals, making them a “free” service in that context, but not a trial that converts to a paid subscription. You don’t “cancel” an NHS-funded test. you simply book it if you qualify, or don’t if you don’t need it.
• Private Home Eye Tests: For those not eligible for an NHS-funded test, there would be a private fee for the eye test itself. This is a direct payment for a service, not a trial.
• Purchase of Glasses: Glasses are purchased separately after the eye test. There’s no “trial period” for the glasses that then locks you into a recurring payment.

What if You Misunderstood Something as a “Free Trial”?

It’s possible that the concept of an “NHS Funded Home Eye Test” was perceived as a “free trial” because there’s no upfront cost for eligible individuals.

However, this is a government-funded healthcare service, not a marketing trial for a subscription.

If you are concerned about any misunderstanding or have signed up for something that you now believe was a trial, the best course of action is to: Fortifyconstruction.co.uk Reviews

1. Review your booking confirmation: Check any emails or documents you received when you scheduled your appointment or engaged with their service. Look for terms and conditions or details about billing.
2. Contact Specsoncall.co.uk directly:
   • Phone: Call their customer service number: 03300 433 485. This is the most efficient way to clarify any concerns.
   • Email: Use any contact email address provided on their website or in your booking confirmation.
   • Explain your concern: Clearly state what you signed up for and why you believe it might be a “free trial” that needs cancellation. They will be able to explain their service model to you.

In summary, since Specsoncall.co.uk does not advertise or operate with a “free trial” model, there is no specific process for canceling such a trial. Any interaction regarding appointments or services would involve direct communication with their customer support.

Specsoncall.co.uk vs. Traditional Opticians

When considering Specsoncall.co.uk, it’s natural to compare its service model against the long-standing tradition of visiting a high street optician.

Both have distinct advantages and disadvantages, catering to different needs and preferences.

Convenience and Accessibility

This is where Specsoncall.co.uk truly differentiates itself.

• Specsoncall.co.uk:
  • Home-Based: The entire eye test and glasses selection process happens in your home. This is incredibly convenient for individuals with mobility challenges, the elderly, those with young children, or simply busy professionals. No travel time, no parking hassles, no waiting rooms.
  • Personalized Environment: The comfort of your own home can lead to a more relaxed and less rushed examination.
  • NHS Eligibility: Strong focus on NHS-funded home eye tests, making it accessible for qualifying individuals who might struggle to get to a clinic.
• Traditional Opticians:
  • Physical Location: Requires travel to a brick-and-mortar store, which can be inconvenient and time-consuming.
  • Clinic Environment: A more formal, clinical setting, which some might prefer for a sense of professionalism, but others might find intimidating or inconvenient.
  • Set Hours: Operates within fixed business hours, which may conflict with work schedules.

Range of Services and Products

Both offer professional eye care, but their scope can differ.
* Core Focus: Primarily focused on routine eye tests and dispensing everyday eyewear.
* Frame Selection: Offers a curated selection of frames brought to your home. While varied, it’s likely smaller than a large retail store.
* Limited Specialist Services: May not offer highly specialized diagnostic equipment or treatments for complex eye conditions that require a full clinic setup.
* Comprehensive Services: Often equipped with a wider array of diagnostic technologies e.g., OCT scans, visual field tests for more in-depth assessments and monitoring of eye health conditions.
* Vast Frame Selection: Typically boast hundreds or thousands of frames, including high-end designer brands and niche collections.
* Specialist Consultations: Larger practices might have specialists for contact lenses, low vision, or pediatric eye care.
* On-site Labs: Some opticians have on-site labs for quicker turnaround on certain prescriptions or immediate adjustments. 23brickstreet.it Reviews

Cost and Value

The pricing models differ, though the final cost can be comparable depending on choices.
* Transparent Starting Price: Clear “complete glasses from £50” for single vision.
* NHS Funded Test: Free eye tests for eligible individuals significantly reduces the overall cost.
* Included Aftercare: The 1-year at-home aftercare service adds value.
* Variable Pricing: Eye test costs can vary widely depending on the practice some offer free tests with purchase, others charge.
* Promotions: Frequent deals and promotions, especially from larger chains e.g., “2 for 1” offers.
* Premium Options: Can quickly become expensive with designer frames and advanced lens upgrades.

Aftercare and Follow-up

Both provide aftercare, but the delivery mechanism differs.
* At-Home Aftercare: They commit to providing adjustments and minor repairs in your home for one year. This maintains the convenience factor.
* Appointment Dependent: Requires scheduling another home visit for aftercare.
* Walk-in Aftercare: Generally allows for quick walk-in adjustments and minor repairs without an appointment during business hours.
* Proximity: Easy to pop in if you live or work near the practice.

Ultimately, the choice between Specsoncall.co.uk and a traditional optician depends on individual priorities.

For those prioritizing convenience, accessibility, and a personalized experience in their own home, Specsoncall.co.uk presents a compelling, modern solution.

For those seeking the widest selection, highly specialized diagnostic capabilities, or who prefer the routine of visiting a physical store, a traditional optician might be a better fit. Modelers-heaven.be Reviews

Frequently Asked Questions

What is Specsoncall.co.uk?

Specsoncall.co.uk is a UK-based service that provides professional home eye tests and delivers prescription glasses directly to your home.

They aim to make eye care convenient and accessible.

How does Specsoncall.co.uk work?

You book an appointment online or by phone.

A qualified optometrist visits your home to conduct an eye test.

After the test, you can choose frames from their collection, which are then professionally measured and fitted. Your new glasses are later delivered to you. Equestrianhire.co.uk Reviews

Are Specsoncall.co.uk optometrists qualified?

Yes, the website states that their expert and friendly optometrists are qualified professionals.

For eye care services in the UK, optometrists must be registered with the General Optical Council GOC.

Is the home eye test as thorough as an in-clinic test?

Specsoncall.co.uk claims their optometrists conduct professional and comprehensive sight tests using portable, modern equipment, similar to what you would expect in a clinic.

Can I get an NHS-funded eye test with Specsoncall.co.uk?

Yes, Specsoncall.co.uk offers NHS-funded home eye tests for eligible individuals.

You should check the NHS criteria for eligibility on their website or directly with them. Aromaholiday.com Reviews

How much do glasses cost from Specsoncall.co.uk?

Complete glasses start from £50, which includes single vision lenses, scratch-resistant coating, a protective case, and a cleaning cloth, along with 1-year at-home aftercare service.

Prices increase for different frame styles and lens upgrades.

What types of frames does Specsoncall.co.uk offer?

They offer a range of frame styles, from classic to modern, with different price points e.g., Carlton £50, Brooklyn £130, Emporium £190. You can view some of their latest styles on their website.

Can I choose my glasses at home?

Yes, a key feature of Specsoncall.co.uk is the convenience of choosing your next pair of glasses at home.

Qualified opticians professionally measure and fit them during your visit. Packhelp.fr Reviews

What kind of lenses can I get?

Their basic package includes single vision lenses.

They also offer upgrades like varifocals, thinner lenses, anti-reflective coatings, and potentially blue light filters, which would incur additional costs.

Does Specsoncall.co.uk offer contact lenses?

The website primarily focuses on glasses and home eye tests.

It does not explicitly mention contact lens dispensing services. You would need to inquire directly with them.

What is the 1-year at-home aftercare service?

This service is included with your glasses purchase and means Specsoncall.co.uk provides adjustments and minor repairs to your glasses in your home for up to one year after purchase. Lekkerbikes.com Reviews

How do I book an appointment with Specsoncall.co.uk?

You can request an appointment directly through their website by filling out a form or by calling their contact number: 03300 433 485.

What areas does Specsoncall.co.uk serve?

The website doesn’t explicitly list their service areas.

It’s best to contact them directly or use their booking form to check if they operate in your specific location within the UK.

What if I need to cancel or reschedule my appointment?

Since Specsoncall.co.uk does not have a subscription model, you would contact their customer service line 03300 433 485 or email them to cancel or reschedule your home visit appointment.

Is there a free trial for Specsoncall.co.uk?

No, Specsoncall.co.uk does not offer a “free trial” in the traditional sense.

Their service is transactional: you book and pay for an eye test unless NHS-funded and then purchase glasses.

How long does it take to get my glasses after the eye test?

The website doesn’t specify an exact timeframe for glasses delivery.

Typically, after the home visit and frame selection, the glasses are manufactured and then delivered, which can take several days to a couple of weeks depending on lens complexity.

Can Specsoncall.co.uk provide prescriptions for other opticians?

Yes, after your eye test, you will receive a copy of your prescription, which you are free to use at any other optical dispenser or online retailer.

What if I have an issue with my glasses after purchase?

You should contact Specsoncall.co.uk’s customer service.

They offer a “1-year at-home aftercare service” for adjustments and minor repairs, indicating a commitment to post-purchase support.

Are there any hidden costs with Specsoncall.co.uk?

While basic pricing is clear, additional costs will apply for lens upgrades e.g., varifocals, thinner lenses, special coatings and higher-priced frames.

These are standard in the optical industry and should be discussed with the optometrist during your visit.

How does Specsoncall.co.uk compare to Specsavers or Boots Opticians?

Specsoncall.co.uk’s main differentiator is its home-based service, offering unmatched convenience.

Traditional opticians like Specsavers or Boots require you to visit their physical stores but often have a larger physical selection of frames and potentially more advanced diagnostic equipment on-site.

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