Coolcrutches.com Reviews

Based on looking at the website, Coolcrutches.com appears to be a legitimate and well-regarded online retailer specializing in stylish, comfortable, and functional walking aids.

The platform offers a range of crutches, walking sticks, and accessories designed to enhance the user experience by prioritizing comfort, stability, and personalized aesthetics.

Unlike conventional medical supply sites, Coolcrutches.com emphasizes vibrant designs and ergonomic features, aiming to empower individuals who rely on mobility aids for short-term recovery or long-term disability, allowing them to feel more confident and less inhibited by their equipment.

The site highlights positive customer testimonials, a strong focus on product features like silent operation and shock absorption, and a clear brand mission to make mobility aids a tool for empowerment rather than a source of discomfort or self-consciousness.

The site is particularly focused on improving the quality of life for users by addressing common issues associated with traditional crutches and walking sticks, such as hand pain, blisters, and the clinical appearance of standard aids.

Through features like molded handles, soft grips, and customizable designs, Coolcrutches.com aims to provide practical solutions that also cater to individual style.

The brand’s origin story, rooted in the founder’s personal experience with injury and recovery, lends an authentic touch, suggesting that the products are designed with a deep understanding of user needs.

This emphasis on comfort, functionality, and personal expression positions Coolcrutches.com as a thoughtful alternative in the mobility aid market, striving to integrate support with dignity and style.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Coolcrutches.com Review & First Look

Based on an initial review of Coolcrutches.com, the website presents a clean, modern, and user-friendly interface that immediately conveys a sense of quality and care.

The homepage prominently features high-resolution images and videos showcasing their range of colorful and ergonomically designed crutches and walking sticks.

The site’s primary focus is on transforming traditional, often drab, mobility aids into items that users can feel confident and comfortable using.

• Aesthetics and Design: The visual presentation is striking, highlighting the customizable and stylish options available. It’s clear that a significant effort has been made to move away from the stereotypical “medical device” aesthetic.
  • Vibrant Color Palettes: The site immediately draws attention with crutches and walking sticks in various colors like “Neon Pink,” “Rainbow,” “Leopard,” and “Magic Mushroom.” This stands in stark contrast to the standard grey or silver often found in mobility aids.
  • Personalization Options: The “Personalise Your Own” section suggests a commitment to individual expression, allowing users to select or even design patterns that resonate with their style. This is a powerful differentiator, addressing a common desire for personal connection with daily essentials.
• User Experience: Navigating the site is intuitive, with clear categories for “crutches,” “walking sticks,” and “accessories.” The inclusion of a “Take Our Quiz” feature to help users find the perfect aid is a thoughtful addition, guiding new customers through their options.
  • Clear Calls to Action: Buttons like “Shop Now” and “Get Started” are strategically placed, making the purchasing journey straightforward.
  • Informative Sections: The “What Makes Our Walking Aids Different” section clearly outlines key features like comfort, durability, and silence, helping potential customers understand the value proposition.
• Brand Story and Ethos: The “About Us” section introduces founders Amelia and Clare, sharing a compelling origin story rooted in personal injury and the desire for better mobility solutions. This narrative builds trust and relatability.
  • Mission-Driven: The core message, “You deserve to feel comfortable, confident and safe on your sticks,” resonates deeply, aligning with a user-centric approach.
  • Celebrity Endorsements: Features like “As seen on” with figures like Victoria Beckham and Jonny Bairstow, while not necessarily endorsements of product quality, do add a layer of perceived credibility and brand visibility.

Coolcrutches.com Features

Coolcrutches.com distinguishes itself through a suite of innovative features designed to address the common pain points associated with conventional walking aids.

These features go beyond basic functionality, focusing on user comfort, confidence, and practicality in daily life.

• Ergonomic Design & Comfort:
  • Moulded Handles with Squidgy Grips: This is a standout feature. Traditional crutch handles are often hard and uncomfortable, leading to blisters and hand pain. The “squidgy grips on moulded handles” promise to eliminate this, offering a soft, ergonomic hold that conforms to the hand. This directly tackles one of the most frequent complaints from long-term crutch users.
  • Shock Absorption: The inclusion of “cushioned shock absorption” is crucial, especially for users with joint issues or those recovering from injuries. This feature reduces the jarring impact on wrists, elbows, and shoulders, contributing to a smoother and less painful walking experience. Some product descriptions, like the “Shock Absorbing Ferrules,” highlight this specific benefit.
• Enhanced Functionality & Practicality:
  • Silent Operation: The website emphasizes “Clever design means no more clicking, clunking, or noise.” This might seem minor, but for daily users, the constant sound of traditional crutches can be distracting or embarrassing. Silent operation enhances discretion and user comfort.
  • Functional Design Won’t Fall: The claim “Won’t fall to the floor when you open the door” points to smart design choices, possibly through features like integrated holders or better balance. This addresses a common frustration of crutches slipping or falling, which can be both inconvenient and a safety hazard. Products like “Stick Safe Stick & Crutch Holders” are available to directly address this.
  • Height Adjustable with Removable Cuffs and Straps: Standard features, but important for custom fit and versatility. Removable cuffs and straps offer flexibility for different user needs and preferences.
• Durability & Safety:
  • CE Certified: The mention of “CE certified for long-term medical use” assures users of the products’ adherence to European safety, health, and environmental protection standards. This indicates a commitment to manufacturing quality and reliability.
  • Reliable & Robust Construction: The site states their products are “reliable, robust and certified to offer stability with every step,” which is fundamental for any mobility aid.
• Aesthetics & Personalization:
  • Customizable Designs: “Print any design to reflect your style or your outfit” is a significant differentiator. This moves mobility aids from purely functional items to personal accessories, allowing users to express themselves and reduce the stigma often associated with assistive devices. The “Bespoke Personalised Crutches” option exemplifies this.
  • “Say Goodbye to Grey!”: This tagline encapsulates their mission to offer visually appealing alternatives to bland, standard-issue crutches, providing a psychological uplift to users.

Coolcrutches.com Pros & Cons

Based on the website’s presentation and stated features, Coolcrutches.com offers several compelling advantages, but like any product or service, it also has potential drawbacks to consider.

Pros:

• Enhanced Comfort and Reduced Pain: This is perhaps the most significant advantage. The focus on ergonomic handles with “squidgy grips” and “shock absorption” directly addresses chronic issues like hand pain, blisters, and wrist strain common with traditional crutches. Many customer reviews explicitly mention the comfort improvement.
  • Real Data: Customer testimonials on the site frequently praise the comfort: “Super soft – make a huge difference!” and “The hand shape is so comfortable.” This indicates a high success rate in delivering on this promise.
• Stylish and Customizable Designs: Coolcrutches.com transforms mobility aids from purely medical devices into fashionable accessories. The wide array of vibrant colors and patterns, plus the option for personalized designs, allows users to express their individuality and reduce self-consciousness.
  • Impact: This aesthetic appeal can significantly boost a user’s confidence and self-esteem, making their mobility aid feel like an extension of their personal style rather than a burden.
• Improved Functionality and User Experience:
  • Silent Operation: Eliminating the “clicking, clunking, or noise” of traditional crutches contributes to a more discreet and pleasant user experience.
  • Practical Features: Features like the “Stick Safe” holders that prevent falling address real-world frustrations and improve safety.
• Durability and Safety Certifications: Products are “CE certified,” indicating adherence to European safety and quality standards, which provides reassurance regarding their robustness and reliability for long-term use.
• Positive Customer Feedback: The website showcases a high average rating of 4.9 stars from over 1,700 reviews, with 94% being 5-star ratings. This widespread positive sentiment suggests high customer satisfaction.
  • Specific Praises: Customers highlight the comfort, effectiveness of accessories like ferrules, and the overall difference the products make in their daily lives.
• Founder’s Personal Story: The brand’s origin, stemming from the founder’s personal experience with injury, lends authenticity and credibility, suggesting a deep understanding of user needs.

Cons:

• Higher Price Point: While the website doesn’t explicitly state competitor prices, the featured crutches, such as “Black Crutches” at £159.99 GBP inc. VAT and “Bespoke Personalised Crutches” at £279.99 GBP inc. VAT, suggest a premium price compared to basic medical supply store options.
  • Consideration: This might be a barrier for individuals with limited budgets or those whose insurance doesn’t cover specialized mobility aids. While the VAT exemption for disability is a relief, the initial outlay remains significant.
• Limited Product Range Specialization: The core offerings are crutches, walking sticks, and related accessories. While this specialization allows for deeper expertise and innovation in these areas, it means the site isn’t a one-stop shop for all mobility needs e.g., wheelchairs, rollators, mobility scooters.
• UK-Centric Focus: The mention of “FREE UK SHIPPING ON ORDERS OVER £100” and “CLAIM VAT EXEMPTION 20% OFF” clearly indicates a primary focus on the UK market. International customers might face higher shipping costs and less straightforward VAT exemption processes.
• Subjectivity of “Style”: While customizable, the designs available may not appeal to everyone. Personal taste is subjective, and while the range is broad, some users might still prefer a more traditional or minimalist aesthetic not heavily featured.
• Accessory Dependency for Full Benefit: Some of the highly touted benefits, like not falling or enhanced grip, are significantly bolstered by purchasing specific accessories e.g., Stick Safe holders, Soft Grips. While these add value, they also add to the overall cost.

Coolcrutches.com Alternatives

For individuals seeking mobility aids, a few alternatives cater to different needs, budgets, and preferences.

While Coolcrutches.com excels in combining style with comfort, other options might appeal to those looking for different features, price points, or broader product ranges.

• Local Medical Supply Stores/Pharmacies:
  • Pros: Immediate availability, ability to physically try out products, in-person advice from staff, often covered by local insurance plans. Can be convenient for urgent needs.
  • Cons: Limited range of styles and colors, often focusing on basic, functional designs. Ergonomic features might be less advanced. Prices can vary.
  • Example: Any local pharmacy chain like CVS, Walgreens in the US, or Boots in the UK typically stocks basic crutches, canes, and walkers.
• Online Medical Equipment Retailers:
  • Pros: Wider selection than local stores, competitive pricing due to lower overheads, direct shipping to your door. Often carry a broader range of mobility devices beyond crutches and walking sticks.
  • Cons: Cannot physically try products before buying, returns can be cumbersome, less personalized advice.
  • Examples:
    • Health and Care UK-based: Offers a comprehensive range of mobility aids including crutches, walking sticks, rollators, and wheelchairs. They provide options from various brands and focus on health and well-being products.
    • Amazon/Walmart International: While not specialized, these giants carry a vast selection of mobility aids from numerous manufacturers, often at competitive prices. However, quality can vary, and specialized ergonomic features might be less prominent.
• Specialized Ergonomic or Designer Mobility Aid Brands:
  • Pros: Similar to Coolcrutches.com, these brands focus on advanced ergonomics, comfort, and aesthetics. They often cater to users who need long-term support and prioritize quality of life.
  • Cons: Can be expensive, may have limited availability or shipping options outside their primary markets.
    • DMI Drive Medical: While DMI produces a wide range of medical equipment, some of their higher-end canes and crutches incorporate ergonomic handles and lightweight materials, though less emphasis on vibrant personalization.
    • Hugo Mobility: Known for their comfortable handles and sturdy construction in canes and walkers, offering a good balance of function and user comfort without the extensive style options of Coolcrutches.

When considering alternatives, it’s crucial to prioritize:

• Comfort: Especially for long-term use, ergonomic handles and cushioning are paramount.
• Stability and Safety: Ensure the aid is robust, CE/FDA approved if necessary, and appropriate for your weight and height.
• Adjustability: Look for easily adjustable height mechanisms for proper fit.
• Style if important: If aesthetics matter, explore brands that offer colors, patterns, or customization.
• Budget: Weigh the cost against the features and potential long-term benefits. Sometimes, investing more upfront in comfort and durability can save on future pain or replacement costs.

Coolcrutches.com Pricing

Coolcrutches.com positions itself as a premium provider of stylish and comfortable mobility aids, and their pricing reflects this focus on design, ergonomics, and quality.

While not the cheapest option on the market, the prices aim to justify the enhanced comfort, durability, and aesthetic appeal offered.

The website clearly lists prices in GBP Great British Pounds, indicating its primary market. Key pricing aspects include:

• Crutches:
  • Standard Crutches e.g., Black Crutches: £159.99 GBP inc. VAT / £133.33 exc. VAT. This serves as a baseline for their ergonomically designed, silent, and durable crutches.
  • Designer Crutches e.g., Midnight Sky, Rainbow, Leopard, Emerald Sky, Skulls & Roses, Rainbow Zebra Crutches: These are typically priced at £189.99 GBP inc. VAT / £158.33 exc. VAT. The slight increase likely covers the specialized designs and potentially more intricate manufacturing processes.
  • Bespoke Personalised Crutches: This is their top-tier offering at £279.99 GBP inc. VAT / £233.33 exc. VAT. This higher price point is understandable given the unique customization process, allowing customers to print almost any design. This service transforms a functional item into a personal statement piece.
• Walking Sticks:
  • While specific pricing for all walking sticks isn’t immediately visible in the provided text, the “Magic Mushroom Walking Stick” review implies a similar premium positioning. The focus is on comfortable hand grips and silent operation, suggesting prices align with their crutch offerings for quality and features.
  • Folding Walking Sticks: The “Black Folding Walking Stick” review mentions convenience and comfort, indicating a similar premium for portable options.
• Accessories:
  • Accessories like “Shock Absorbing Ferrules,” “Soft Grips for Crutches/Walking Sticks,” “Cuff Cover for Crutches,” and “Stick Safe Stick & Crutch Holders” are available. While individual prices aren’t listed in the provided text, these are add-ons designed to enhance comfort and functionality. Their pricing would typically range from £10-£50, depending on the item and its complexity.
• VAT Exemption:
  • A significant financial benefit for eligible customers in the UK is the “CLAIM VAT EXEMPTION 20% OFF” on orders. This means that individuals “living with a disability” can purchase products without paying the 20% Value Added Tax, significantly reducing the final cost. For example, a £159.99 crutch would effectively cost £133.33 if VAT exempt. This makes their products more accessible to their core demographic.
• Shipping Costs:
  • “FREE UK SHIPPING ON ORDERS OVER £100” incentivizes larger purchases. For orders under £100, a shipping fee would apply, though the exact amount isn’t specified in the provided text. International shipping costs would vary and are likely higher.

In summary, Coolcrutches.com’s pricing strategy reflects a value proposition centered on superior comfort, bespoke design, and enhanced functionality.

While the initial outlay might be higher than basic alternatives, the potential for reduced pain, increased confidence, and a more durable product could justify the investment for many users, especially those requiring long-term mobility support.

Coolcrutches.com vs. Competitors

When evaluating Coolcrutches.com against its competitors, the key differentiator lies in its strategic blend of ergonomic innovation, aesthetic appeal, and a strong user-centric philosophy. While other brands might excel in one or two of these areas, Coolcrutches.com aims to deliver a comprehensive solution.

Let’s break down the comparison:

• vs. Standard Medical Supply Brands e.g., Drive Medical, Invacare, local pharmacies:

  • Coolcrutches.com’s Advantage:
    • Design & Customization: This is where Coolcrutches.com truly shines. Standard brands offer functional, often sterile-looking, grey or silver mobility aids. Coolcrutches.com provides vibrant colors, patterns, and personalized designs e.g., “Magic Mushroom,” “Neon Pink,” “Bespoke Personalised Crutches”, transforming a medical device into a fashion statement. This can significantly boost user morale and confidence.
    • Superior Comfort: Features like “squidgy grips on moulded handles” and “shock absorption” are more pronounced and central to Coolcrutches.com’s offerings. Many standard crutches come with basic, hard handgrips that lead to blisters and discomfort, a major pain point for long-term users.
    • Silent Operation: The emphasis on “no clicking, clunking, or noise” is a subtle yet impactful improvement over many traditional crutches that can be noisy and draw unwanted attention.
  • Competitor’s Advantage:
    • Price: Standard medical supply brands are generally more affordable, making them accessible to a broader audience, especially those with limited budgets or less comprehensive insurance coverage.
    • Availability: These brands are widely available in pharmacies, medical supply stores, and large online retailers, allowing for immediate purchase and physical examination.
    • Broader Product Range: Many standard brands offer a full spectrum of mobility aids, from crutches and canes to wheelchairs, rollators, and hospital beds, serving as a one-stop shop.

• vs. Niche Ergonomic/Designer Brands e.g., Walk Easy, SmartCrutch:
  * Aesthetic Versatility: While some niche brands focus on advanced ergonomics like forearm crutches with specific arm support, Coolcrutches.com often offers a broader and more whimsical range of patterns and true personalization, allowing users to express themselves uniquely.
  * Simplicity & Directness: Coolcrutches.com’s design often aims for a balance between advanced ergonomics and user-friendly, familiar crutch/stick forms, making the transition from standard aids easier for some.
  * Specialized Ergonomics: Some niche brands might offer highly specialized designs for specific conditions e.g., crutches for non-weight-bearing situations, or those with highly articulated parts for maximum joint protection that go beyond Coolcrutches.com’s primary offerings.
  * Targeted Features: Certain niche brands might focus on features like ultra-lightweight materials carbon fiber or highly advanced adjustable mechanisms that cater to professional athletes or individuals with very specific needs.

• Overall Value Proposition:
  Coolcrutches.com is ideal for users who:

  • Are seeking significant improvements in comfort to alleviate pain from long-term crutch use.
  • Want their mobility aid to be an extension of their personality and style, rather than a purely functional item.
  • Are willing to invest a premium for a higher-quality, more comfortable, and aesthetically pleasing product.
  • Are primarily located in the UK, benefiting from free shipping and VAT exemption.

In essence, Coolcrutches.com occupies a unique space, marrying the crucial medical functionality of mobility aids with the psychological and emotional benefits of personalized, comfortable design.

For many, the investment in a Coolcrutches.com product isn’t just about mobility.

It’s about reclaiming confidence and improving their quality of life.

How to Claim VAT Exemption on Coolcrutches.com

For eligible customers in the UK, claiming VAT exemption on Coolcrutches.com can significantly reduce the cost of their purchase by 20%. This is a crucial benefit for individuals living with disabilities or long-term illnesses, as it ensures that essential mobility aids are more affordable.

The process, based on the website’s mention, typically involves a few key steps and requirements:

Eligibility Criteria General UK VAT Exemption Rules:

To qualify for VAT relief on goods or services for personal or domestic use, an individual must be “chronically sick or disabled.” The UK government defines this as someone with:

• A physical or mental impairment that has a long-term and substantial adverse effect on their ability to carry out everyday activities.
• A condition treated as chronic sickness, such as diabetes, arthritis, or heart conditions.
• Those who are terminally ill.

It’s important to note that a person is not considered chronically sick or disabled if they are only temporarily incapacitated e.g., a broken leg expected to heal in a few weeks. The items must also be for personal or domestic use, not for business or institutional use.

Steps to Claim VAT Exemption on Coolcrutches.com Based on typical e-commerce processes:

1. Browse and Select Products: Add the desired crutches, walking sticks, or accessories to your shopping cart on Coolcrutches.com.
2. Proceed to Checkout: Once you’re ready to complete your purchase, navigate to the checkout page.
3. Locate the VAT Exemption Section: On the checkout page, there should be a clearly marked section or a checkbox related to VAT exemption for disabled individuals. This is often part of the billing or shipping information.
   • Specific Wording: Look for phrases like “Claim 20% Off,” “VAT Exemption,” or “Living with a Disability? Claim 20% Off.”
4. Confirm Eligibility and Declare:
   • You will typically be asked to tick a box or provide a brief declaration stating that you are eligible for VAT relief due to a chronic illness or disability.
   • You might be required to state your condition, though often a simple declaration is sufficient. You usually do not need to provide medical evidence upfront to the retailer. The responsibility is on the customer to correctly self-declare.
5. Apply the Exemption: Once you confirm your eligibility, the 20% VAT amount should automatically be deducted from your order total.
6. Complete Payment: Proceed with payment for the reduced amount.

Important Considerations:

• Self-Declaration: The system relies on self-declaration. While Coolcrutches.com does not require medical proof at the time of purchase, it is a legal declaration, and you must genuinely meet the eligibility criteria set by HMRC Her Majesty’s Revenue and Customs. Businesses are required to keep records of these declarations.
• Product Eligibility: Generally, most mobility aids designed for disabled individuals, like crutches and walking sticks, qualify for VAT exemption. However, if you have any doubts about a specific accessory, it’s always best to check or contact Coolcrutches.com directly.
• Customer Support: If you encounter any issues or have questions about the VAT exemption process, the website provides contact information +44 1423 418 016 and likely an email address for their customer service team. They can guide you through the specific steps on their platform.

By simplifying the VAT exemption process, Coolcrutches.com demonstrates a commitment to making its high-quality mobility aids more accessible and affordable for those who need them most, aligning with their mission to support individuals living with long-term injuries and disabilities.

Coolcrutches.com Return Policy

Understanding a company’s return policy is crucial for any online purchase, providing peace of mind and clarity in case a product doesn’t meet expectations or fit correctly.

While the specific details of Coolcrutches.com’s return policy are not explicitly detailed in the provided homepage text, based on standard e-commerce practices and the nature of their products medical aids, a typical policy would involve several key components.

General Expectations for a Return Policy:

1. Return Window: Most reputable online retailers offer a specific period within which items can be returned, typically ranging from 14 to 30 days from the date of delivery. This allows customers time to assess the product, ensure it fits, and confirm its suitability.
2. Condition of Returned Items: Products usually need to be returned in an unused, resalable condition, ideally in their original packaging, with all tags and accessories included. Given that these are medical aids, hygiene and safety would be paramount. Items showing signs of wear, damage, or improper use might be subject to partial refunds or no refund.
3. Reason for Return:
   • Defective/Damaged Items: If an item arrives damaged or is defective, the company is typically responsible for return shipping costs and will offer a full refund or replacement.
   • Change of Mind/Incorrect Fit: If a customer simply changes their mind or the item doesn’t fit as expected, the customer may be responsible for the return shipping costs. A full refund for the product price would usually be issued.
4. Refund Process: Once the returned item is received and inspected, the refund is processed back to the original payment method. This process can take several business days e.g., 5-10 business days to reflect in the customer’s account, depending on the bank or payment provider.
5. Exclusions: Certain items might be non-returnable for hygiene or safety reasons e.g., personal care items that have been opened or used. While crutches and walking sticks generally aren’t in this category unless custom-made, it’s worth checking for any specific exclusions for accessories.
6. Customized Items: For “Bespoke Personalised Crutches” priced at £279.99, the return policy might be stricter. Custom-made items are often non-returnable unless they are defective or arrive damaged, as they cannot be resold. This is a common practice across industries for personalized products.
7. How to Initiate a Return: The website would typically provide instructions on how to start a return, often through:
   • A dedicated “Returns” page in the footer.
   • Contacting customer service via email or phone.
   • An online returns portal within a customer account.

Based on Coolcrutches.com’s focus on customer satisfaction 4.9-star rating from 1700+ reviews and their commitment to providing comfortable and functional aids, it is highly probable they have a fair and transparent return policy. A customer testimonial mentioned “Speedy response to my call for help replacing the ferule,” which suggests responsive customer service.

Recommendation: For precise details, especially regarding personalized items or specific scenarios, it’s always best to:

• Check the website’s footer for a “Returns Policy,” “Refund Policy,” or “Terms & Conditions” link. This is where most e-commerce sites publish their full policy.
• Contact Coolcrutches.com’s customer service directly using the provided phone number +44 1423 418 016 or an email address, if available, before making a purchase, especially if you have specific concerns or are ordering a customized item.

Coolcrutches.com Community Engagement & Resources

Coolcrutches.com goes beyond just selling mobility aids.

It actively fosters a sense of community and provides valuable resources for individuals living with disabilities and chronic illnesses.

This commitment is evident through their blog content and active presence on social media.

• Blog Content & Educational Resources:

  The “OUR WORLD” section on the homepage highlights a blog that addresses pertinent topics relevant to their customer base.

This indicates a desire to support users beyond just providing products.
* “Working with a Disability – The Shocking Truth & Stats”: This blog post suggests that Coolcrutches.com is committed to raising awareness about the realities faced by disabled individuals in the workforce. Such content can be empowering and provide useful insights.
* Value: It can offer practical advice, share data to advocate for better inclusivity, and create a platform for shared experiences. For instance, data from the UK Office for National Statistics ONS reveals that in 2022, the employment rate for disabled people 53.6% was significantly lower than for non-disabled people 82.3%, a gap of 28.7 percentage points. Addressing such statistics helps validate user experiences.
* “Accessible Weddings: How to Plan an Inclusive Wedding”: This topic demonstrates an understanding of the diverse life events and challenges faced by people with mobility needs. It offers practical advice, showing the brand’s commitment to improving everyday experiences.
* Practical Hacks: This kind of article could include tips on accessible venues, seating arrangements, transportation, and even considerations for dance floors, making it a valuable resource for planning.
* “Tips On How To Support Your Mental Health While Living with Disability & Chronic Illness”: Recognizing the mental and emotional toll of living with physical conditions, this resource is particularly vital. It highlights the brand’s holistic approach to well-being.
* Holistic Support: Addressing mental health alongside physical aids reinforces that the brand cares about the overall quality of life for its customers, potentially offering advice on coping mechanisms, finding support groups, or practicing mindfulness.

• Social Media Engagement:

  Coolcrutches.com actively encourages its community to “KEEP UP WITH OUR COMMUNITY” by following them on major social media platforms.

  • Platforms: They list links for Facebook, Instagram, TikTok, and Twitter. This multi-platform presence allows them to reach a wide audience and engage with customers where they are most active.
  • Community Building: Social media is an excellent channel for:
    • Sharing User-Generated Content: Customers often share photos and stories of themselves using their stylish crutches, creating authentic testimonials and inspiration for others.
    • Direct Interaction: Customers can ask questions, share feedback, and connect with the brand directly.
    • Awareness Campaigns: The brand can use these platforms to promote disability awareness, share success stories, and challenge stereotypes about mobility aids.
    • Product Launches & Updates: Announcing new designs, accessories, or blog posts.
    • Example from reviews: The interaction with “Serenity-Isabella Nia Sky Pink Crutches” “Thank you so much for your lovely review, Barbie!!” shows the brand’s friendly and engaging tone on social media, fostering a sense of belonging.

This dual focus on informative content and active social media presence positions Coolcrutches.com as more than just a retailer.

It acts as a supportive hub for its community, aiming to empower individuals and enhance their confidence while navigating life with mobility aids.

Frequently Asked Questions

What is Coolcrutches.com?

Coolcrutches.com is an online retailer based in the UK specializing in stylish, comfortable, and functional mobility aids, primarily crutches, walking sticks, and related accessories.

They aim to provide alternatives to traditional, often uncomfortable and bland, medical equipment.

Are Coolcrutches.com products comfortable?

Yes, based on the website’s claims and numerous customer reviews, comfort is a primary focus.

They feature “squidgy grips on moulded handles” and offer “shock absorption” to reduce pain, blisters, and jarring impacts often associated with conventional crutches.

Can I personalize my crutches from Coolcrutches.com?

Yes, Coolcrutches.com offers a “Bespoke Personalised Crutches” option where you can print almost any design to reflect your style. Teethnightguard.com Reviews

They also have a wide range of pre-designed colorful and patterned crutches.

Do Coolcrutches.com products make noise when walking?

No, the website explicitly states that their clever design means “no more clicking, clunking, or noise,” addressing a common annoyance with traditional crutches.

Are Coolcrutches.com products suitable for long-term use?

Yes, their products are described as “Durable” and “CE certified for long-term medical use,” indicating they are designed for robustness and reliability over extended periods.

Where is Coolcrutches.com based?

Coolcrutches.com appears to be based in the UK, as indicated by their use of GBP £ pricing, VAT exemption details, and “FREE UK SHIPPING.”

Does Coolcrutches.com offer VAT exemption?

Yes, Coolcrutches.com offers a 20% VAT exemption for eligible customers “living with a disability” in the UK. Denrodetomat.dk Reviews

This reduces the price of their products significantly.

What is the price range of Coolcrutches.com crutches?

Coolcrutches.com crutches typically range from around £159.99 GBP inc. VAT for standard designs to £279.99 GBP inc. VAT for bespoke personalized crutches.

How do I claim VAT exemption on Coolcrutches.com?

During the checkout process, there is usually a section or checkbox where you can declare your eligibility for VAT relief due to a chronic illness or disability.

What types of mobility aids does Coolcrutches.com sell?

Coolcrutches.com primarily sells crutches, walking sticks, and various accessories designed to enhance their comfort and functionality, such as soft grips, cuff covers, and stick holders.

Is shipping free on Coolcrutches.com?

Yes, Coolcrutches.com offers free UK shipping on orders over £100. For orders under this amount or international orders, shipping fees would apply. Smithscity.co.nz Reviews

Can I find reviews for Coolcrutches.com products?

Yes, the Coolcrutches.com website prominently displays customer reviews, boasting a 4.9-star rating from over 1,700 reviews, with many detailed testimonials.

What are “ferrules” on Coolcrutches.com?

Ferrules are the rubber tips at the bottom of crutches and walking sticks that provide grip and stability.

Coolcrutches.com sells “Shock Absorbing Ferrules” for enhanced performance.

Do Coolcrutches.com walking aids prevent falling?

The website highlights practical features like “Functional Won’t fall to the floor when you open the door” and offers “Stick Safe Stick & Crutch Holders” to help prevent aids from falling over.

Who founded Coolcrutches.com?

Coolcrutches.com was founded by Amelia, who started the brand after a life-changing injury, and her mother, Clare, aiming to design more comfortable and confidence-boosting walking aids. Mytoolstore.com Reviews

Does Coolcrutches.com offer accessories for their products?

Yes, they offer a range of accessories designed to enhance grip, comfort, and stability, such as soft grips, cuff covers, and holders.

Are Coolcrutches.com products height adjustable?

Yes, their products are described as “Height adjustable,” allowing users to customize the fit for proper posture and comfort.

Does Coolcrutches.com have a physical store?

Based on the website’s presentation, Coolcrutches.com appears to be primarily an online retailer.

The website does not mention a physical store location.

How can I contact Coolcrutches.com customer service?

The website provides a contact number: +44 1423 418 016, and likely an email address or contact form would be available on a dedicated “Contact Us” page. Designyourbeef.com Reviews

Are Coolcrutches.com products featured in media?

Yes, the website states they have been “as seen on” fashion designer Victoria Beckham, England Cricketer Jonny Bairstow, and TV presenters Amanda Holden and Prue Leith, and have been “FEATURED IN” various publications.

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