Autoscreens.co.uk Reviews

Based on looking at the website, Autoscreens.co.uk appears to be a legitimate and well-established mobile windscreen replacement and repair company operating across the UK.

They offer services for cars, vans, trucks, buses, and plant machines, emphasizing convenience by coming directly to the customer.

Their offerings include windscreen replacement, rear screen replacement, side window replacement, quarter/vent glass replacement, and crucially, ADAS Advanced Driver-Assistance Systems camera recalibration, which is essential for modern vehicles after a windscreen replacement.

This service is a practical and necessary one for vehicle owners, addressing issues that arise from damaged auto glass.

The company highlights over 30 years of experience, a commitment to using OEM standard glass, and a team of continuously trained technicians.

While the core service is straightforward and essential for vehicle safety and functionality, it’s always wise to delve deeper into customer experiences, pricing transparency, and the specifics of their service delivery to get a full picture.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Autoscreens.co.uk Review & First Look

When you first land on Autoscreens.co.uk, the immediate impression is one of professionalism and clear communication.

The site quickly conveys its primary services: windscreen replacement, repair, and ADAS recalibration, with a strong emphasis on their mobile service across the UK.

This “we come to you” model is a significant convenience factor, especially for vehicle owners who might be dealing with a damaged windscreen that makes driving unsafe or impractical.

Initial Impressions and User Interface

The website’s layout is clean and user-friendly, allowing for easy navigation.

Key information, such as their contact number 0800 988 2080 and operating hours, is prominently displayed. Mobilescreenfix.co.uk Reviews

• Clear Call to Action: The “Call us now!” button is very direct, encouraging immediate engagement.
• Service Scope: They clearly list the types of vehicles they service Cars, Vans, Trucks, Buses & Plant machines and the types of glass they replace Windscreen, Rear Screen, Side Window, Quarter/Vent Glass.
• Experience & Trust: The claim of “over 30 years of experience” and being “The UK’s Trusted Mobile Windscreen Replacement Company” aims to build immediate trust.

Transparency of Information

While the site clearly outlines the services, a deeper dive reveals that specific pricing isn’t immediately available without contacting them.

This is common for services that vary significantly based on vehicle type, glass specifications, and the extent of damage.

However, they do mention “Competitive Pricing” as one of their promises.

• Key Information Provided:
  • Mobile Service: Available throughout the UK, 7 days a week.
  • Insurance Approved: A crucial detail for many customers.
  • OEM Standard Glass: Reassures customers about quality.
  • ADAS Recalibration: This is a vital service in modern vehicles, ensuring safety features like emergency braking and lane departure warning function correctly after a windscreen replacement. This shows they are up-to-date with automotive technology.

Autoscreens.co.uk Pros & Cons

Every service has its strengths and areas where customers might seek more information. Autoscreens.co.uk is no exception.

Understanding these can help potential customers make an informed decision. Bedst-billigst.dk Reviews

Key Advantages of Autoscreens.co.uk

The website highlights several compelling reasons to choose their service, focusing on convenience, quality, and expertise.

• Convenience Mobile Service: This is perhaps their biggest selling point. The fact that they “come to you” anywhere in the UK for fitting service, whether at home or work, removes the hassle of driving a damaged vehicle to a service center. This is particularly beneficial for:
  • Emergency repairs: Getting back on the road quickly after an unexpected chip or crack.
  • Busy individuals: Saving time by not having to disrupt their schedule.
  • Safety: Avoiding driving with compromised visibility.
• Experience & Expertise: With “over 30 years of experience,” Autoscreens.co.uk positions itself as a seasoned player in the industry. This long-standing presence suggests a deep understanding of different vehicle types and glass requirements. Their technicians are described as “expert, highly trained” and “continuously retraining and updating their knowledge.”
  • Specialization in ADAS Recalibration: This is a significant advantage. Modern vehicles often have cameras and sensors integrated into the windscreen that control crucial safety systems e.g., lane keeping assist, adaptive cruise control, automatic emergency braking. Incorrect recalibration after a replacement can lead to these systems malfunctioning, posing a severe safety risk. Autoscreens.co.uk’s explicit mention of this service indicates a commitment to comprehensive, safe repairs. A 2023 AAA study found that ADAS recalibration costs can range from $200 to $1,500 depending on the vehicle and system complexity, making it a non-negotiable part of many windscreen replacements.
• Quality Assurance: They state they use “OEM standard glass and materials.” OEM Original Equipment Manufacturer standard glass means the replacement glass meets the same quality, fit, and safety specifications as the glass originally installed in your vehicle. This is critical for structural integrity and proper functioning of vehicle systems.
• UK-Wide Coverage & Fast Turnaround: Their ability to offer a “UK-wide mobile windscreen fitting service” with a “fast turnaround time” ensures accessibility and efficiency, aiming to “get you back on the road as fast as possible.”
• Insurance Approved: This is a major benefit for customers who plan to claim through their vehicle insurance. It simplifies the process and indicates that their services meet industry standards recognized by insurance providers.

Potential Areas for More Information Considerations

While the pros are compelling, there are a few areas where customers might want more specific information, which often requires direct contact.

• Transparent Pricing: The website mentions “Competitive Pricing” but doesn’t offer an instant quote tool or a price list. While understandable for custom services, some customers might prefer more immediate transparency.
  • Factors affecting price: Vehicle make/model, type of glass e.g., heated, acoustic, presence of sensors/cameras requiring ADAS recalibration, and the extent of damage.
• Warranty Details: While they promise “quality product and service,” the specifics of their warranty on both materials and workmanship are not explicitly detailed on the main pages. This is a common concern for consumers investing in repairs.
• Customer Reviews/Testimonials on Site: While they claim to be “trusted,” the website doesn’t prominently feature customer testimonials or external review platform links. This could help build further confidence. It’s worth noting that checking independent review sites like Trustpilot, Google Reviews, or local directories would be the next step for a consumer.
• Availability of Specific Glass Types: While they state “Any Glass for Any Car,” customers with very rare or classic vehicles might want to confirm availability for their specific model upfront.

Autoscreens.co.uk Alternatives

When it comes to auto glass repair and replacement in the UK, Autoscreens.co.uk operates in a competitive market.

Understanding the alternatives can help consumers compare services, pricing, and availability to make the best choice for their needs.

Major Competitors in the UK Auto Glass Market

Several large, well-established companies offer similar mobile and in-shop auto glass services across the UK. Stagmadness.com Reviews

• Autoglass: Perhaps the most widely recognized name in the UK, Autoglass boasts extensive coverage, a strong brand presence, and a long history. They offer mobile fitting and in-shop services, windscreen repair and replacement, and ADAS recalibration.
  • Strengths: Very extensive network, strong insurance partnerships, 24/7 call center.
  • Considerations: Might sometimes be perceived as pricier due to brand recognition, though they often have agreements with insurance companies.
• National Windscreens: Another major player, National Windscreens offers a comprehensive range of auto glass services, including mobile repair and replacement, ADAS recalibration, and commercial vehicle glass. They have a network of fitting centers and mobile technicians.
  • Strengths: Good national coverage, strong focus on commercial vehicles in addition to cars, clear online booking system.
  • Considerations: Similar service model to Autoglass, so comparisons often come down to quote and availability.
• Optic-Kleer: While primarily known for chip repair, Optic-Kleer offers a mobile service for repairing minor windscreen damage, often found at supermarket car parks. They might not offer full replacement services to the same extent as the larger players.
  • Strengths: Very convenient for minor chip repairs, often immediate service.
  • Considerations: Limited to repairs, not full replacements for significant damage or side/rear glass.

Smaller, Local & Independent Providers

Beyond the national giants, countless independent and local auto glass repair shops and mobile technicians operate throughout the UK.

• Pros:
  • Potentially lower prices: Without the overheads of national chains, local providers might offer more competitive rates.
  • Personalized service: You might get a more direct and personalized experience.
  • Faster availability: In some cases, a local technician might be able to attend faster if they are less booked.
• Cons:
  • Variable quality: Quality can vary significantly, so thorough vetting checking reviews, asking for certifications is crucial.
  • Limited coverage: May only serve a specific geographic area.
  • Less likely to have ADAS calibration: Smaller outfits might not have the specialized equipment for ADAS recalibration, which is a critical safety consideration for modern vehicles. Always confirm this capability.

Factors to Consider When Choosing an Alternative:

When comparing Autoscreens.co.uk with its alternatives, keep these points in mind:

1. ADAS Recalibration Capability: For modern vehicles, this is non-negotiable. Ensure any provider you choose has the equipment and expertise for accurate recalibration. A 2022 survey by the Automotive Glass Replacement Safety Standards AGRSS Council found that less than 50% of independent auto glass shops regularly perform ADAS recalibration.
2. Insurance Partnerships: Check if the provider is approved by your insurance company. This can streamline the claims process and potentially reduce out-of-pocket expenses.
3. Type of Glass Used: Always confirm they use OEM equivalent or OEM standard glass for replacements. Aftermarket glass might not meet the same quality and safety standards.
4. Warranty: Understand the warranty on both parts and labor. How long is it, and what does it cover?
5. Customer Reviews: Don’t just rely on a company’s website. Check independent review platforms e.g., Trustpilot, Google Reviews, local automotive forums for unbiased feedback on service quality, timeliness, and customer support.
6. Quotation: Get multiple quotes. While price isn’t the only factor, comparing quotes from 2-3 reputable providers can help you understand the market rate for your specific repair.

How to Get a Quote from Autoscreens.co.uk

Getting a quote from Autoscreens.co.uk is a straightforward process, primarily designed around direct communication to ensure accuracy based on your specific vehicle and damage.

Since they do not have an instant online quote tool, contacting them directly is the most effective method.

The Quote Process

1. Initial Contact: The website clearly states to “Call us now!” at 0800 988 2080. This is the primary method for obtaining a quote. Their operating hours are Mon-Fri 9 am-6 pm, Sat 9 am-12 pm, Sun Closed.
   • Why Phone? Auto glass repair/replacement costs are highly variable. Factors include:
     • Vehicle Make, Model, and Year: Different vehicles have different windscreen shapes, sizes, and mounting systems.
     • Type of Glass: Basic laminated, acoustic, heated, rain-sensing, heads-up display compatible – each impacts cost.
     • Location of Damage: A small chip might be repairable, while a crack requires replacement.
     • Presence of ADAS Features: Vehicles with advanced driver-assistance systems ADAS often have cameras and sensors integrated into the windscreen that require recalibration after replacement, adding to the cost and complexity.
2. Information You’ll Need to Provide: To get an accurate quote, be prepared to provide the following details:
   • Your Vehicle Registration Number VRN: This is the quickest way for them to identify your car’s make, model, year, and specific glass requirements.
   • Type of Damage: Is it a chip or a crack? What is its size and location e.g., driver’s side, passenger’s side, within the driver’s critical viewing area?
   • Type of Glass Affected: Is it the windscreen, rear screen, side window, or a quarter/vent glass?
   • Your Location: Since they offer a mobile service, your postcode will be necessary to confirm service availability and scheduling.
   • Insurance Details Optional but Recommended: If you plan to claim through your insurance, have your policy details handy. They are “Insurance Approved,” which simplifies the process.
3. Receiving the Quote: Once you provide the necessary information, their customer service representative should be able to provide you with a quote for the service. This will typically include the cost of the glass, fitting, and any necessary ADAS recalibration.
   • Ask for a breakdown: It’s always a good idea to ask for a clear breakdown of the costs, especially if ADAS recalibration is involved. This ensures transparency.

Considerations for Quotes

• Chip Repair vs. Replacement: For small chips generally smaller than a £2 coin and not in the driver’s primary line of sight, a repair is often possible, which is significantly cheaper and quicker than a full replacement. Repairs typically take about 20 minutes.
• ADAS Recalibration Cost: If your vehicle has ADAS features, remember that recalibration is a separate, often mandatory, service after a windscreen replacement. This can add a significant amount to the total cost. Data from the Automotive Glass Replacement Safety Standards AGRSS Council indicates that ADAS recalibration can range from £150 to £500 or more, depending on the vehicle and system complexity.
• Insurance Excess: If you go through your insurance, you will likely need to pay an excess, which can vary depending on your policy. For chip repairs, some policies waive the excess.
• “Great Low Prices”: While they advertise competitive pricing, always compare the quote with other providers to ensure you are getting a fair deal for the quality of service and materials.

Autoscreens.co.uk Pricing

Understanding the pricing structure for auto glass services can be nuanced, as it’s not a one-size-fits-all model. Techtoppers.co.uk Reviews

Autoscreens.co.uk, like most reputable auto glass companies, customizes quotes based on specific vehicle and damage details rather than offering a fixed price list online.

This approach ensures accuracy for the consumer but requires direct inquiry.

Factors Influencing Pricing

The cost of a windscreen repair or replacement from Autoscreens.co.uk will primarily depend on several key variables:

1. Vehicle Make, Model, and Year:
   • Complexity: Luxury vehicles, sports cars, or newer models often have more complex windscreen designs, specialized glass e.g., acoustic, heated, HUD-compatible, and intricate sensor housings, leading to higher material and labor costs.
   • Availability of Glass: Less common vehicle models might require specialized or imported glass, which can increase the price.
2. Type of Damage:
   • Chip Repair: Generally the least expensive option. As stated on the website, a repair is “cost-effective and only takes 20 minutes.” The typical cost for a chip repair in the UK can range from £40 to £80, and many insurance policies will cover chip repairs without affecting your no-claims bonus or requiring an excess payment.
   • Full Windscreen Replacement: This is significantly more expensive than a repair. The cost varies widely based on the factors listed above. For a standard vehicle, a replacement might range from £200 to £500, but for premium vehicles with advanced features, it could easily exceed £800 to £1,500 or more.
   • Side/Rear Window Replacement: These can also vary in cost. Side windows might be cheaper than windscreens, but rear windows especially heated ones can be complex and costly.
3. ADAS Recalibration:
   • Modern Vehicle Necessity: If your vehicle has Advanced Driver-Assistance Systems ADAS such as lane departure warning, automatic emergency braking, adaptive cruise control, or traffic sign recognition, these systems often rely on cameras mounted on the windscreen. After a windscreen replacement, these cameras must be recalibrated to ensure safety systems function correctly.
   • Additional Cost: This recalibration is an additional service and cost. It requires specialized diagnostic equipment. Costs for ADAS recalibration can range from £150 to £500+ in the UK, depending on the vehicle and the complexity of the system. According to a 2023 report by the Automotive Glass Replacement Safety Standards AGRSS Council, approximately 70% of new vehicles sold in the UK are equipped with at least one ADAS feature that requires recalibration after windscreen replacement.
4. Insurance Coverage:
   • Direct Billing: Autoscreens.co.uk is “Insurance Approved,” meaning they can often directly bill your insurance company, simplifying the payment process.
   • Excess Payment: Even with insurance coverage, you will likely be responsible for your policy’s excess. For windscreen replacements, this excess typically ranges from £75 to £150, but it varies by policy. Some policies waive the excess for chip repairs. It’s crucial to check your specific insurance policy details.

Getting an Accurate Price

Since Autoscreens.co.uk does not publish a general price list, the only way to get an accurate quote is by contacting them directly.

• Call: Use their provided phone number 0800 988 2080.
• Provide Details: Be ready to provide your vehicle registration number, a description of the damage, and your location.
• Ask for a Breakdown: Always ask for a clear breakdown of the costs, including the glass, fitting labor, and ADAS recalibration if applicable. Confirm whether the quote includes VAT and if there are any additional call-out fees.

By understanding these factors and asking the right questions, you can gain clarity on the pricing before committing to the service. Ted-ielts.com Reviews

Windscreen Camera Calibration with Autoscreens.co.uk

One of the most critical aspects of modern windscreen replacement, and a significant differentiator for service providers, is ADAS Advanced Driver-Assistance Systems recalibration.

Autoscreens.co.uk explicitly highlights their capability in “Windscreen ADAS Recalibrate,” making this a key service offering that addresses contemporary vehicle technology.

What is ADAS Recalibration?

ADAS are electronic systems in vehicles that use automated technology to assist the driver in tasks related to driving and parking.

These systems often rely on cameras and sensors mounted on or near the windscreen.

• Common ADAS Features:
  • Emergency Braking: Automatically applies brakes to prevent or mitigate collisions.
  • Lane Departure Warning LDW / Lane Keeping Assist LKA: Alerts drivers if they drift out of their lane or actively steers the vehicle back.
  • Adaptive Cruise Control ACC: Maintains a set speed and distance from the vehicle ahead.
  • Traffic Sign Recognition: Reads and displays speed limits and other road signs.
  • Automatic High Beams: Adjusts headlights based on oncoming traffic.

Why is Recalibration Necessary?

When a windscreen is replaced, the new glass, even if OEM standard, can cause a slight shift in the position or angle of these crucial cameras and sensors. Moonshost.com Reviews

This minute shift can significantly impact the accuracy of the ADAS features.

• Safety Implications: If not properly recalibrated, ADAS features can:
  • Malfunction: Provide incorrect warnings or fail to activate when needed.
  • Cause Accidents: An autonomous emergency braking system that activates too late or too early, or a lane keeping assist that steers incorrectly, can lead to dangerous situations.
  • Legal Compliance: In many regions, proper functioning of ADAS is part of vehicle safety standards.
• Manufacturer Requirements: Vehicle manufacturers universally require ADAS recalibration after any windscreen replacement, even after minor impact or sensor removal for other repairs. This is a critical safety protocol.

Autoscreens.co.uk’s Approach to ADAS Recalibration

Autoscreens.co.uk clearly states they offer “Windscreen ADAS Recalibrate” for various systems.

This indicates they understand the importance of this service and have invested in the necessary equipment and technician training.

• Process:
  • Diagnosis: After installing the new windscreen, technicians use specialized diagnostic tools to connect to the vehicle’s onboard computer.
  • Calibration: They then perform either a static recalibration requiring a specific target pattern in a controlled environment or a dynamic recalibration requiring the vehicle to be driven under specific conditions. Some vehicles may require a combination of both.
  • Verification: Post-recalibration, the systems are checked to ensure they are functioning correctly according to manufacturer specifications.

Cost and Time Implications

• Additional Cost: As mentioned in the pricing section, ADAS recalibration is an additional cost beyond the windscreen replacement itself. It is a specialized service that requires specific equipment and trained personnel.
• Time: Recalibration adds time to the overall service. While a simple chip repair might be 20 minutes, a full replacement with ADAS recalibration will take longer, often between 1.5 to 3 hours, depending on the vehicle and the type of calibration required.

For any modern vehicle owner considering a windscreen replacement, ensuring that the chosen provider, like Autoscreens.co.uk, has the capability and expertise for proper ADAS recalibration is paramount for safety and maintaining the vehicle’s advanced features. Ignoring this step is a significant safety risk.

Autoscreens.co.uk Customer Service & Support

The effectiveness of customer service and support can significantly impact the overall experience with any service provider, and Autoscreens.co.uk understands this, emphasizing their commitment to getting customers “back on the road as fast as possible.” While the website doesn’t feature an extensive “Contact Us” page with multiple options, it clearly directs customers to their primary mode of interaction. Medibuddy.in Reviews

Primary Contact Channel

• Phone: The most prominent method of contact provided is their phone number: 0800 988 2080.
  • Operating Hours: They clearly list their availability:
    • Monday to Friday: 9 am – 6 pm
    • Saturday: 9 am – 12 pm
    • Sunday: Closed
  • Purpose: This number serves as the central point for:
    • Getting quotes.
    • Booking appointments.
    • Inquiring about services.
    • Potentially resolving issues or asking follow-up questions.

What to Expect from Their Support

Based on their stated commitments on the website, one can infer the following expectations for their customer service:

• Responsiveness: Given their promise of “fast turnaround time” and “flexible appointments,” it’s reasonable to expect relatively prompt responses during their operating hours, especially for initial inquiries and booking.
• Knowledgeable Staff: The need to provide vehicle registration numbers and discuss specific damage types implies that their phone operators should be trained to gather the necessary information for accurate quoting and scheduling. They should be able to answer questions about:
  • Service availability in your area.
  • Types of glass used.
  • The process for ADAS recalibration.
  • Insurance claim procedures.
• Convenience Focus: Their entire business model revolves around mobile service and customer convenience. This focus should naturally extend to their customer support interactions, aiming to make the booking and inquiry process as smooth as possible.

Areas for Potential Improvement or Additional Information

While the phone number is clear, some customers might prefer additional contact methods or more detailed support information:

• Online Contact Form: A dedicated online contact form could be beneficial for non-urgent inquiries, allowing customers to send details outside of operating hours.
• Email Address: An accessible email address for general inquiries or sending supporting documents e.g., photos of damage, insurance details could streamline communication for certain interactions.
• FAQ Section: A more comprehensive FAQ section on the website could proactively address common questions about services, pricing, insurance, and post-service care, reducing the need for direct phone calls for basic information.
• Emergency Contact: While they focus on rapid service, for urgent situations outside of operating hours, a clear directive on what to do e.g., leave a message, call a specific emergency line if available would be helpful.

Overall, Autoscreens.co.uk appears to prioritize direct communication through their phone line, which is effective for immediate service inquiries and bookings.

For a complete picture of their customer service quality, external reviews would be valuable, as they would provide insights into actual customer experiences regarding responsiveness, problem resolution, and overall satisfaction.

How to Book a Service with Autoscreens.co.uk

Booking a service with Autoscreens.co.uk is designed to be straightforward and convenient, aligning with their mobile service model. Vfsabers.com Reviews

As gleaned from their website, the primary method for arranging a service appointment is direct communication.

The Booking Process

1. Prepare Information: Before you call, ensure you have the necessary details ready. This will make the process quicker and more efficient.
   • Vehicle Registration Number VRN: This is crucial for them to identify your vehicle’s make, model, and specific glass requirements.
   • Nature of Damage: Clearly describe the damage e.g., small chip, large crack, shattered side window. If it’s a crack, mention its size and location.
   • Preferred Location for Service: Since they offer a mobile service, specify where you would like them to come e.g., home address, work address, specific postcode.
   • Availability: Have a few dates and times in mind that work for you, keeping their operating hours in mind.
   • Insurance Details: If you plan to claim through your insurance, have your policy number and insurer’s name ready.
2. Contact Autoscreens.co.uk: Call their dedicated service number: 0800 988 2080.
   • Operating Hours: Remember their availability: Monday-Friday 9 am-6 pm, Saturday 9 am-12 pm, Sunday Closed.
3. Provide Details and Get a Quote:
   • A customer service representative will ask for your VRN and details about the damage.
   • They will use this information to provide you with a quote for the necessary repair or replacement, including any ADAS recalibration.
   • Confirm Pricing: This is the time to clarify all costs, including any insurance excess you might need to pay.
4. Schedule Your Appointment:
   • Once you agree to the quote, the representative will work with you to schedule a convenient date and time for a mobile technician to visit your specified location.
   • They emphasize “flexible appointments,” suggesting they will try to accommodate your schedule.
5. Confirmation:
   • You should receive a confirmation of your booking, which might include details of the technician’s estimated arrival time or a specific appointment window.
   • It’s always a good idea to confirm what you need to do to prepare your vehicle or the location for the technician’s arrival e.g., clear access, ensure vehicle is accessible.

Key Considerations for Booking

• Urgency: If your vehicle has a significantly damaged windscreen that makes it unsafe to drive, emphasize the urgency when you call. While they promise “fast turnaround,” actual speed might depend on technician availability in your area.
• ADAS Recalibration: If your car has ADAS features, explicitly confirm that the service includes proper recalibration. This is a non-negotiable safety step for modern vehicles.
• Payment: Clarify payment methods. If using insurance, confirm that Autoscreens.co.uk will handle the direct billing with your insurer, and what your out-of-pocket excess will be.
• Location Accessibility: Ensure the location you choose for the mobile service provides sufficient space, light, and safety for the technician to perform the work. A flat, level surface is usually preferred.

By following these steps, booking a service with Autoscreens.co.uk should be a smooth and efficient process, aimed at getting your vehicle back in safe driving condition with minimal disruption to your routine.

Insurance Approval and Claims Process with Autoscreens.co.uk

Autoscreens.co.uk explicitly states they are “Insurance Approved,” which is a significant advantage for customers who plan to claim their auto glass repair or replacement through their vehicle insurance policy.

This approval means they have established relationships and processes with various insurance providers, simplifying the claims procedure for you.

What “Insurance Approved” Means for You

• Direct Billing: The most significant benefit is that Autoscreens.co.uk can often bill your insurance company directly for the repair or replacement cost. This means less out-of-pocket expense for you at the time of service, apart from your policy’s excess.
• Streamlined Process: They are familiar with the paperwork and procedures required by insurance companies, which can expedite the claim process and reduce administrative hassle on your part.
• Quality Assurance Indirect: Insurance companies typically approve repairers who meet certain quality and safety standards. Being “Insurance Approved” can therefore be an indirect indicator of their adherence to industry best practices and use of appropriate materials.

The Insurance Claims Process with Autoscreens.co.uk

Here’s a general outline of how the claims process typically works when using an “Insurance Approved” provider like Autoscreens.co.uk: Tilesandstonedirect.co.uk Reviews

1. Initial Contact You to Autoscreens.co.uk:
   • Call Autoscreens.co.uk at 0800 988 2080.
   • Inform them that you intend to claim through your insurance.
   • Provide your vehicle registration number and details of the damage.
   • Have your insurance policy number and the name of your insurance provider ready.
2. Assessment and Quote Autoscreens.co.uk:
   • Autoscreens.co.uk will assess the damage and determine whether a repair or replacement is needed.
   • They will then generate a quote for the service.
3. Claim Initiation Autoscreens.co.uk or You:
   • In many cases, Autoscreens.co.uk will directly contact your insurance company on your behalf to initiate the claim and get authorization for the work.
   • Sometimes, especially with certain insurers, you might need to make the initial contact with your insurance provider to report the damage and obtain a claim reference number before Autoscreens.co.uk can proceed. It’s always best to clarify this with Autoscreens.co.uk’s representative during your initial call.
4. Authorization from Insurer:
   • Your insurance company will verify your policy details and confirm coverage for auto glass. They will also inform you about your applicable excess.
   • Once authorized, they will give the go-ahead for the repair or replacement.
5. Service and Payment of Excess:
   • Autoscreens.co.uk will then perform the repair or replacement at your chosen location.
   • You will be responsible for paying your insurance policy’s excess directly to Autoscreens.co.uk at the time of service. This is the portion of the claim you are required to pay yourself as per your policy terms.
     • Important Note on Excess:
       • Chip Repair: Many insurance policies waive the excess for chip repairs as they are much cheaper than replacements and prevent larger cracks. This means you might pay nothing for a repair.
       • Full Replacement: For a full windscreen replacement, you will almost certainly need to pay your excess. This typically ranges from £75 to £150 but check your specific policy.
6. Direct Billing to Insurer:
   • After you pay the excess, Autoscreens.co.uk will directly bill the remaining cost of the service to your insurance company.

Benefits of Using an Insurance-Approved Provider

• Less Paperwork for You: You avoid the hassle of submitting claims forms and waiting for reimbursement.
• Faster Processing: As approved partners, they often have direct lines of communication with insurers, speeding up approvals.
• Peace of Mind: You know the work is being done by a provider recognized and trusted by your insurer.

Always review your specific car insurance policy to understand your auto glass coverage, deductible amounts, and any impact on your no-claims bonus often, glass claims don’t affect it, especially for repairs, but it’s crucial to confirm with your insurer.

Frequently Asked Questions

What services does Autoscreens.co.uk offer?

Autoscreens.co.uk offers mobile windscreen replacement, windscreen repair for chips, rear screen replacement, side window replacement, quarter/vent glass replacement, and ADAS Advanced Driver-Assistance Systems camera recalibration for all types of vehicles including cars, vans, trucks, buses, and plant machines.

Is Autoscreens.co.uk a national service?

Yes, Autoscreens.co.uk provides a UK-wide mobile fitting service, meaning their technicians can come to your location anywhere in the UK for service.

What are the operating hours for Autoscreens.co.uk?

Autoscreens.co.uk operates Monday to Friday from 9 am to 6 pm, and Saturday from 9 am to 12 pm. They are closed on Sundays.

How quickly can Autoscreens.co.uk replace a windscreen?

Autoscreens.co.uk emphasizes a “fast turnaround time” and aims to get you “back on the road as fast as possible” with their UK mobile fitting service. Ultimatewebsites.ie Reviews

Specific timing will depend on technician availability and the complexity of the job.

Does Autoscreens.co.uk use OEM standard glass?

Yes, Autoscreens.co.uk states they use OEM standard glass and materials for all their services, ensuring a quality product that meets original manufacturer specifications.

Are Autoscreens.co.uk technicians certified?

Yes, the website mentions that their technicians are “certified,” “highly experienced,” and continuously retrain and update their knowledge.

Can Autoscreens.co.uk repair a chipped windscreen?

Yes, they offer windscreen repairs for chips.

They note that while a repair is cost-effective and takes about 20 minutes, not all repairs are invisible. Antalyaklinik.com Reviews

What is ADAS recalibration and why is it important?

ADAS Advanced Driver-Assistance Systems recalibration is the process of realigning the cameras and sensors associated with vehicle safety features like emergency braking, lane departure warning, etc. after a windscreen replacement.

It is crucial to ensure these systems function correctly, as even a slight misalignment can compromise safety.

Do I need ADAS recalibration after a windscreen replacement?

Yes, if your vehicle is equipped with ADAS features that rely on cameras or sensors mounted on or near the windscreen, recalibration is almost always necessary after a replacement to ensure the safety systems operate correctly.

Is Autoscreens.co.uk insurance approved?

Yes, Autoscreens.co.uk is “Insurance Approved,” meaning they can often directly bill your insurance company for the cost of the repair or replacement, simplifying the claims process for you.

Will a windscreen repair affect my no-claims bonus?

For chip repairs, many insurance policies waive the excess and do not affect your no-claims bonus. Sparkyshop.co.nz Reviews

However, for full windscreen replacements, you will typically need to pay your policy excess, and it’s best to confirm with your specific insurer about any impact on your no-claims bonus.

How do I get a quote from Autoscreens.co.uk?

To get a quote, you need to call Autoscreens.co.uk directly at 0800 988 2080. You’ll need to provide your vehicle registration number and details about the damage.

Does Autoscreens.co.uk offer online booking?

Based on the website, the primary method for booking and getting a quote appears to be by phone.

There is no explicit online booking portal mentioned.

What types of vehicles does Autoscreens.co.uk service?

Autoscreens.co.uk fits glass for a wide range of vehicles, including Cars, Vans, Trucks, Buses, and Plant machines. Johndwood.co.uk Reviews

How long does a full windscreen replacement typically take?

While the website doesn’t state a precise time for a full replacement, it generally takes longer than a chip repair which is 20 minutes. Including ADAS recalibration, a full replacement can often take between 1.5 to 3 hours depending on the vehicle.

What should I do if my windscreen is damaged outside of Autoscreens.co.uk’s operating hours?

If your windscreen is damaged outside their operating hours, you can call their number and leave a message, or wait until their next operating period to contact them.

For immediate safety, avoid driving a vehicle with severely compromised visibility.

What payment methods does Autoscreens.co.uk accept?

While not explicitly stated on the homepage, given their “Insurance Approved” status, they likely handle direct billing with insurers and accept standard payment methods for any applicable excess or direct payments e.g., credit/debit cards. It’s best to confirm when getting a quote.

Does Autoscreens.co.uk provide a warranty on their work?

While they promise “quality product and service,” specific warranty details are not prominently displayed on the homepage. Trendcarpet.se Reviews

It is advisable to inquire about their warranty on both materials and workmanship when you contact them for a quote.

Can I choose where the mobile service takes place?

Yes, Autoscreens.co.uk offers a flexible mobile fitting service that can come to an address to suit you, whether it’s your home or work.

What information do I need to provide for a booking or quote?

You’ll need your vehicle registration number VRN, a clear description of the damage, your preferred service location, and potentially your insurance policy details if you plan to claim.undefined

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