Ivol.nl Reviews

Based on looking at the website, Ivol.nl appears to be an online retailer offering a range of products primarily for home, office, and garden use, emphasizing practicality and efficiency.

The site highlights features like free delivery for orders over €10, next-day delivery for orders placed before 5:00 PM on weekdays, and options for business accounts.

This initial review suggests Ivol.nl aims to provide a convenient and reliable shopping experience for a variety of everyday items, ranging from office furniture like whiteboards and desk chairs to outdoor essentials like playground tiles and doormats.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Ivol.nl Review & First Look

Diving into Ivol.nl, the first impression is one of straightforward utility.

The website design is clean and functional, prioritizing easy navigation and product discovery.

It’s clear they want you to find what you need quickly, whether that’s a new desk chair for your home office setup or some rubber tiles for a play area.

They seem to cater to both individual consumers and businesses, which is a smart move in the e-commerce space, broadening their appeal significantly.

User Interface and Navigation

The user interface of Ivol.nl is designed for clarity. Algo-signals.com Reviews

Categories are prominently displayed, and the search function seems robust enough to help you pinpoint specific items.

• Clean Layout: The homepage is uncluttered, making it easy to see featured products and key value propositions like free delivery and fast shipping.
• Intuitive Menus: The main menu includes “Mijn account” My account, “Offerte” Quote, and “Winkelwagen” Shopping Cart, providing quick access to essential e-commerce functionalities.
• Product Categorization: Products are logically grouped under headings like “Deurmatten” Doormats, “Inrichting” Furnishings, “Kantoor” Office, and “Tuin” Garden, which helps in browsing.

Product Range Overview

Ivol.nl offers a surprisingly diverse range of products, albeit within specific categories that align with their practical focus.

• Office Supplies: This seems to be a core area, with items like professional whiteboards available in wall-mount, frameless, and mobile options and desk chairs e.g., “Bureaustoel Napoli”.
• Home & Garden: They also carry products for the home and outdoor spaces, such as playground tiles and various types of doormats rubber, coir.
• Specialized Items: The presence of categories like “Trappenhuis” Staircase and “Vervoer” Transport hints at more specialized items, although the details aren’t immediately visible without deeper exploration.

Initial Impressions of Reliability

Based on the prominently displayed customer reviews and stated policies, Ivol.nl aims to project an image of reliability.

• Customer Testimonials: The homepage features several 4 and 5-star reviews praising aspects like “Duidelijke eerlijke website” Clear honest website, “snelle service” fast service, and “uitstekend geholpen” excellently helped.
• Delivery Promises: The repeated emphasis on “Werkdag voor 17.00 besteld, volgende werkdag in huis*” Ordered before 5 PM on a weekday, next workday in house and “Gratis bezorging vanaf 10,-” Free delivery from €10 instills confidence regarding logistics.
• Business Accounts: The option for businesses and organizations to “Op rekening bestellen” Order on account suggests a commitment to professional client relationships.

Ivol.nl Cons

While Ivol.nl presents a largely positive initial impression, a closer look reveals some areas that could be improved or noted as potential downsides for certain users.

It’s essential to have a balanced perspective when evaluating any online retailer. Retreatclinic.co.uk Reviews

Limited International Shipping

One of the most significant drawbacks, especially for those outside the Netherlands, is the apparent focus on the Dutch market.

• Geographic Restriction: The language of the site is primarily Dutch, and the delivery promises e.g., “volgende werkdag in huis” strongly suggest a domestic-only or primarily Dutch delivery network.
• Impact on Global Customers: For customers outside the Netherlands, this means Ivol.nl is likely not an option, limiting its accessibility to a wider audience. This can be a frustration for international buyers looking for similar products.

Product Information Depth Potential for Improvement

While products are categorized, the level of detail provided on the homepage for individual items could be expanded.

• Brief Descriptions: For some items, the descriptions on the main page are quite brief e.g., “Bureaustoel Napoli Nu 132,95”. While this might be a teaser, comprehensive product pages are crucial for informed purchasing decisions.
• Lack of Technical Specifications: Detailed specifications, dimensions, materials, and assembly instructions are vital, especially for items like furniture or specialized equipment. The customer review mentioning a “VRESSELIJK om in elkaar te zetten” TERRIBLE to assemble experience due to a “waardeloze handleiding” worthless manual highlights a potential area for improvement in pre-purchase information or post-purchase support.
• Customer Reviews on Product Pages: While general site reviews are present, having specific product reviews readily available on each product page would be more beneficial.

Customer Service Accessibility and Language

While “Telefonische klantenservice” Telephone customer service is mentioned, details about its hours or multilingual support aren’t immediately clear.

• Language Barrier: For non-Dutch speakers, navigating the site and potentially interacting with customer service could be a challenge, even if they were to ship internationally.
• Limited Support Channels: While phone support is available, the prominence of other channels like live chat or comprehensive FAQ sections isn’t as apparent on the homepage. While email is mentioned in one review, it’s not highlighted as a primary contact method.

Assembly Challenges as noted in reviews

A specific point raised by a customer review regarding assembly difficulty is a notable concern.

• User Experience Impact: The review mentions “Geen duidelijke maar waardeloze handleiding” No clear but worthless manual and “geen zelftappende schroeven” no self-tapping screws for a cabinet. This indicates that while the product itself might be “Stevig en degelijk” Sturdy and solid, the user experience of putting it together can be frustrating.
• Hidden Costs/Effort: For customers who aren’t “handig” handy, this could translate into additional time, effort, or even the need to hire assistance, adding an unforeseen cost to the purchase. This is something the seller should ideally address with better documentation or assembly-friendly designs.

Ivol.nl Alternatives

If Ivol.nl doesn’t quite fit your needs, whether due to their specific product range, shipping limitations, or other factors, there are numerous excellent alternatives both within the Netherlands and internationally, depending on what you’re looking for. Hoodakiholidays.com Reviews

For Office & Business Supplies

If you’re primarily seeking office furniture and supplies, several major players offer extensive catalogs and competitive services.

• Bol.com: As one of the largest online retailers in the Netherlands, Bol.com offers a vast array of office supplies, furniture, and electronics. They often have quick delivery and a wide selection from various brands.
  • Pros: Huge selection, generally fast delivery, competitive pricing, often available in other product categories.
  • Cons: Can be overwhelming with choices, customer service varies by seller.
• Coolblue: Known for its excellent customer service and fast delivery, Coolblue specializes in electronics and white goods but also carries a significant range of office technology and some furniture.
  • Pros: Outstanding customer support, detailed product information, focus on user experience.
  • Cons: Often pricier than some competitors, less focus on general office supplies.
• Specialized Office Retailers e.g., Staples, Viking: These global chains have a strong presence in the office supply market, offering everything from pens and paper to ergonomic chairs and filing cabinets.
  • Pros: Deep product range, bulk purchasing options, often provide business accounts and dedicated support.
  • Cons: May have minimum order requirements for certain benefits, less focus on diverse home goods.

For Home & Garden Furnishings

If you’re looking for items like doormats, garden equipment, or specific home furnishings, a different set of alternatives emerges.

• Wehkamp: A major Dutch online department store, Wehkamp offers a broad selection of home furnishings, garden items, and more, often with flexible payment options.
  • Pros: Wide variety of styles and price points, frequent sales, home delivery services.
  • Cons: Delivery times can vary, some items may require assembly.
• Fonq.nl: This retailer focuses on design and lifestyle products for the home and garden, offering a curated selection of higher-quality and aesthetically pleasing items.
  • Pros: Unique and stylish products, good for specific interior design needs, often detailed product photos.
  • Cons: Generally higher price points, selection might be narrower than generalist retailers.
• Local Hardware/DIY Stores Online Presence: Chains like Gamma, Praxis, or Hornbach in the Netherlands have robust online stores where you can find building materials, garden supplies, tools, and some home improvement items, including things like playground tiles.
  • Pros: Convenient for DIY projects, often offer click-and-collect, extensive product knowledge.
  • Cons: Less focus on finished furniture or decorative items, often caters to contractors or DIY enthusiasts.

General E-commerce Marketplaces

For a truly broad range of products, including many that Ivol.nl offers, the major marketplaces are always an option.

• Amazon Europe: While not purely Dutch, Amazon has a strong presence across Europe and offers an unparalleled variety of products from countless sellers, often with fast shipping.
  • Pros: Massive selection, competitive pricing, customer reviews for almost every product.
  • Cons: Quality control can vary between third-party sellers, some items may have longer shipping times if not fulfilled by Amazon.
• Etsy: If you’re looking for unique, handmade, or custom items for your home or office, Etsy is a great platform, supporting smaller businesses and artisans.
  • Pros: Unique finds, supports independent creators, often high-quality craftsmanship.
  • Cons: Prices can be higher, shipping times vary by seller, less focus on mass-produced items.

How to Cancel Ivol.nl Subscription

Based on the information available on the Ivol.nl homepage, there doesn’t appear to be a recurring “subscription” model in the traditional sense for their product offerings. Gcr.org Reviews

Unlike streaming services or software, Ivol.nl sells physical goods like office furniture, doormats, and garden tiles.

Therefore, direct “subscription cancellation” steps like those you’d find for Netflix or a SaaS product are not applicable.

However, if you’ve made a purchase and are looking to:

• Cancel an Order: If you’ve just placed an order and it hasn’t shipped yet, you’d need to contact their customer service immediately.
• Return a Product: If you’ve received a product and wish to return it, you’d follow their return policy.
• Delete an Account: If you have an account with Ivol.nl and wish to remove your personal data, you’d typically find this option in your account settings or by contacting customer service.

General Steps for Order Cancellation or Returns

Since specific “subscription cancellation” details aren’t relevant, here’s how you’d typically handle order or account-related inquiries with a retailer like Ivol.nl:

1. Check Your Order Status: Log into your Ivol.nl account if you have one and check your order history. See if the order status indicates “processing,” “shipped,” or “delivered.”
   • For un-shipped orders: Act quickly.
2. Contact Customer Service Immediately: This is your best and fastest option.
   • Phone: Look for their “Telefonische klantenservice” Telephone customer service number on their website. The homepage explicitly mentions phone customer service, so this is likely their primary direct contact method.
   • Email: If a phone number isn’t readily available or if it’s outside business hours, look for an email address or a contact form. Many online stores have a dedicated “Contact” or “Klantenservice” page.
   • Provide Order Details: Have your order number, date of purchase, and reason for cancellation/return ready.
3. Review Their Return Policy: Before initiating a return, always check the retailer’s official return policy. This will usually outline:
   • Return window: How many days you have to return an item after receiving it.
   • Condition of goods: Whether items need to be in original packaging, unused, etc.
   • Refund process: How long it takes to process a refund and how it will be issued.
   • Return shipping costs: Who bears the cost of return shipping.

Account Deletion

If you’ve created an account and wish to have it deleted, this falls under data privacy regulations like GDPR in Europe. Hirmer.com Reviews

1. Access Account Settings: Log into your Ivol.nl account and look for options like “Mijn account” My account or “Profielinstellingen” Profile settings. There might be a direct option to delete your account or manage your data.
2. Contact Data Protection Officer/Customer Service: If a direct option isn’t available, email their customer service or a designated data protection officer if they list one with a request for account deletion and data removal. Ensure you clearly state you wish to exercise your data privacy rights.

In summary, for Ivol.nl, focus on direct customer service contact for any order modifications or account management, as a “subscription” model is not part of their current business offering.

Ivol.nl Pricing

Based on the Ivol.nl homepage, pricing information is directly displayed for individual products, making it a transparent retail experience.

There isn’t a complex pricing structure like subscription tiers or service packages. instead, you pay per item.

Individual Product Pricing

• Direct Display: Prices are clearly listed next to each product. For example, the “Bureaustoel Napoli” is shown as “Nu 132,95” Now €132.95.
• No Hidden Fees Apparent: The website’s emphasis on “Gratis bezorging vanaf 10,-” €10 free delivery threshold suggests a straightforward pricing model where the listed price is what you pay, provided your order meets the free shipping minimum.
• Promotional Pricing: The use of “Nu” Now indicates that some items might be on a promotional or discounted price, which is standard e-commerce practice to attract buyers.

Delivery Costs and Thresholds

Delivery costs are often a significant factor in online shopping, and Ivol.nl is upfront about theirs.

• Free Delivery Threshold: The most prominent pricing detail is “Gratis bezorging vanaf 10,-” Free delivery from €10. This is a very consumer-friendly threshold, meaning most orders will likely qualify for free shipping.
• Delivery for Orders Below Threshold: While not explicitly stated on the homepage, it’s safe to assume that orders under €10 would incur a small shipping fee. This detail would typically be found in their terms and conditions or during the checkout process.

Payment Options

While not strictly “pricing,” the available payment methods are crucial for a smooth transaction. Cloudwalks.com Reviews

• “Op rekening bestellen bedrijven/organisaties” Order on account for companies/organizations: This indicates that Ivol.nl offers credit terms for business customers, which is a significant convenience for bulk purchases or regular clients. This implies a level of trust and established business practices.
• Standard Payment Methods: Although not explicitly listed on the homepage, a reputable Dutch e-commerce site would typically support common payment methods such as iDEAL very popular in the Netherlands, credit cards Visa, MasterCard, PayPal, and possibly direct bank transfers. These details would be confirmed at checkout.

Price Competitiveness Based on Customer Feedback

One of the customer testimonials highlights price competitiveness.

• “veel goedkoper dan andere aanbieders” much cheaper than other providers: One 5-star review specifically mentions this, suggesting that Ivol.nl positions itself as a cost-effective option for similar products. This is a strong selling point for budget-conscious consumers and businesses.

In summary, Ivol.nl’s pricing model is transparent and customer-centric, focusing on direct product pricing with a low free delivery threshold and flexible payment options for businesses.

The customer feedback suggests they aim to be competitively priced in the market.

Ivol.nl vs. Local Office Supply Stores

When considering where to purchase office supplies, home furnishings, or even specialized items like playground tiles, consumers often weigh the convenience of online retailers against the immediacy and tactile experience of local physical stores.

Let’s stack Ivol.nl against typical local office supply stores or home goods retailers. Greenwitch.dk Reviews

Price and Deals

• Ivol.nl:
  • Often Cheaper: As highlighted in customer reviews, Ivol.nl might offer “veel goedkoper dan andere aanbieders.” Online retailers often have lower overheads no physical storefront, fewer sales staff which can translate to more competitive pricing, especially for standard items.
  • Promotional Pricing: They use “Nu” Now pricing, indicating potential discounts or sales.
  • Free Delivery: “Gratis bezorging vanaf 10,-” is a strong incentive, eliminating delivery costs for most purchases.
• Local Stores:
  • Higher Overheads: Physical stores bear costs like rent, utilities, and sales staff, which can lead to higher prices for comparable items.
  • Sales and Clearances: They do run sales, but these might be less frequent or less aggressive than online deals.
  • Immediate Purchase: No shipping costs, but you bear the cost of transportation fuel, parking.

Selection and Variety

*   Specialized Online Inventory: Online stores can stock a much wider array of products without being constrained by physical shelf space. Ivol.nl showcases "Professionele whiteboards Voor elke toepassing" and various types of doormats, suggesting depth in specific categories.
*   Online Catalogs: Easier to browse thousands of items virtually and compare specifications.
*   Limited Stock: Physical stores have limited floor space, meaning they can only display a fraction of what's available online. You might need to order specific items if they're not in stock.
*   Tangible Experience: You can physically inspect products e.g., test a desk chair, feel the material of a doormat before buying, which is a significant advantage for some items.

Convenience and Speed of Delivery

*   24/7 Shopping: You can shop anytime, anywhere.
*   Next-Day Delivery: "Werkdag voor 17.00 besteld, volgende werkdag in huis*" is highly convenient, bringing items directly to your door without you needing to leave.
*   Direct to Door: No need to lift heavy items or arrange transportation yourself.
*   Immediate Gratification: You can buy and take items home instantly.
*   Store Hours: Limited by opening and closing times.
*   Transportation: Requires personal effort to travel to the store and transport purchased items, which can be challenging for large furniture.

Customer Service and Support

*   Remote Support: Offers "Telefonische klantenservice" and likely email. Support is reactive, relying on communication channels.
*   Online Reviews: Customer reviews are visible on the site, providing social proof of their service.
*   Face-to-Face Interaction: You can speak directly with sales associates, get immediate answers, and receive personalized recommendations.
*   Hands-On Problem Solving: Easier to resolve issues like returns or exchanges in person.

Returns and Refunds

*   Online Process: Returns typically involve packing the item, printing labels, and arranging for pickup or drop-off. The process can take several days for refunds to be processed.
*   Review Note: The mixed review on assembly highlights potential issues with product support.
*   Easy Returns: Often, you can simply bring the item back to the store for an immediate refund or exchange.
*   Less Hassle: No need for packaging or shipping for simple returns.

Conclusion: Ivol.nl shines in terms of convenience, competitive pricing, and a broad online catalog, especially for those who appreciate fast home delivery. Local stores, on the other hand, offer the benefit of immediate access, physical inspection of products, and face-to-face customer service. The best choice often depends on the specific item being purchased, your priority price, speed, tactile experience, and your location. For businesses or individuals needing bulk items or efficient delivery, Ivol.nl presents a compelling case.

Frequently Asked Questions

What is Ivol.nl?

Ivol.nl is an online retail website based in the Netherlands that sells a variety of products for the home, office, and garden, including whiteboards, desk chairs, doormats, and playground tiles.

Does Ivol.nl offer free delivery?

Yes, Ivol.nl offers free delivery for orders with a total value of €10 or more.

How fast is Ivol.nl’s delivery?

Ivol.nl aims for next-day delivery for orders placed on a weekday before 5:00 PM, with delivery arriving on the next workday.

Can businesses order from Ivol.nl on account?

Yes, Ivol.nl explicitly states that companies and organizations can order on account “Op rekening bestellen”. Sonic.ooo Reviews

What kind of products does Ivol.nl sell?

Ivol.nl sells diverse products, including professional whiteboards, office furniture like desk chairs, various types of doormats, and playground tiles.

Is Ivol.nl a reliable website based on customer reviews?

Based on customer testimonials on their homepage, Ivol.nl appears to be generally well-regarded, with many 4 and 5-star reviews praising their service, speed, and product quality.

Is Ivol.nl cheaper than other providers?

One customer review on the Ivol.nl homepage specifically states that their prices are “much cheaper than other providers,” suggesting a focus on competitive pricing.

Does Ivol.nl have a physical store?

The website’s presentation suggests it is primarily an online retailer, with no mention of physical store locations.

How do I contact Ivol.nl customer service?

Ivol.nl mentions having “Telefonische klantenservice” Telephone customer service, indicating phone support is available. Decimalfactor.co.uk Reviews

Are the products on Ivol.nl high quality?

Customer reviews on the site mention “Zeer goede kwaliteit” Very good quality for products, suggesting a positive perception of product quality.

What are the payment options on Ivol.nl?

While not fully detailed on the homepage, they offer “Op rekening bestellen” for businesses, and typically, online stores accept iDEAL, credit cards, and PayPal.

Can I cancel an order on Ivol.nl?

If your order has not yet shipped, you should contact Ivol.nl customer service immediately to inquire about cancellation.

How do I return a product to Ivol.nl?

You would need to refer to Ivol.nl’s specific return policy, which typically outlines the steps for initiating a return, including conditions and timeframes.

Does Ivol.nl ship internationally?

Based on the language of the site primarily Dutch and domestic delivery promises, Ivol.nl appears to primarily serve customers within the Netherlands. Golegendary.com Reviews

Are assembly instructions clear for Ivol.nl products?

One customer review for a cabinet noted that the assembly instructions were “worthless” and that it was “TERRIBLE to assemble,” indicating that assembly clarity may vary for some products.

Does Ivol.nl offer a wide selection of whiteboards?

Yes, the website advertises “Professionele whiteboards Voor elke toepassing,” including wall-mount, frameless, and mobile options, suggesting a comprehensive range.

How do I find specific products on Ivol.nl?

The website features clear category navigation e.g., “Deurmatten,” “Kantoor,” “Tuin” and likely a search bar for finding specific items.

Is it easy to place an order on Ivol.nl?

Customer feedback mentions “makkelijk bestellen” easy to order and a “duidelijke eerlijke website” clear honest website, suggesting a user-friendly ordering process.

What is the minimum order for free delivery on Ivol.nl?

The minimum order value to qualify for free delivery is €10. Mydigitalpost.com Reviews

Are there any user reviews about specific products on Ivol.nl?

Yes, the homepage displays customer reviews that sometimes mention specific product experiences, such as the “Kokos mat” or a “Leuke nette kast,” offering insights into individual items.

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