Based on looking at the website, Vivid.care appears to be a reputable provider of specialist seating, mobility equipment, electric beds, and various care equipment.

They cater to hospitals, community care facilities, and individuals at home, aiming to enhance lives through advanced care solutions.

The site highlights their role as a key supplier to the NHS and features strong customer ratings, suggesting a focus on quality and support in the medical and care equipment sector.

This review will delve into the various aspects of Vivid.care’s offerings, from their product ranges to their customer service and operational model.

We’ll explore what makes them a significant player in the care equipment market, examining their features, potential benefits, and how they stack up against other providers.

For those seeking reliable care solutions, understanding the nuances of a company like Vivid.care is crucial for making informed decisions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Vivid.care Review & First Look

Upon an initial review of the Vivid.care website, it immediately conveys a strong sense of professionalism and specialization in healthcare equipment.

The clear layout and direct messaging emphasize their commitment to enhancing lives through advanced care.

It’s evident they target a broad audience, from large institutions like hospitals to individual home users, all seeking specialized seating, mobility, and care solutions.

Specialization in Care Equipment

Vivid.care isn’t a generalist. they’ve carved out a niche in specialist seating, mobility equipment, electric beds, and related care products. This focus allows them to offer in-depth expertise and tailor solutions for complex needs. Their claim of being a “Key supplier to the NHS” and being “Trusted by 19k Clinicians” lends significant credibility, especially in a sector where reliability and quality are paramount.

Key Products Highlighted:
- Specialist Seating: Designed for high-dependency patients, complex needs, and infection control.
- Wheelchairs: A range of mobility solutions.
- Beds & Mattresses: Electric beds and pressure-relieving mattresses.
- Complementary Products: Other essential care equipment.

User Experience and Accessibility

The website is designed with a user-friendly interface, making it relatively easy to navigate. Licendi.com Reviews

Information about their services for hospital care, community care, and home care is clearly segmented.

They offer direct calls to action, such as “Book an Assessment” and “Contact Us,” which streamline the process for potential clients.

This accessibility is crucial for individuals or professionals in urgent need of specialized equipment.

Ease of Navigation: Simple menu structure, clear headings.
Information Clarity: Concise descriptions of services and products.
Customer Support Access: Prominent phone number and contact forms.

Initial Impressions of Reliability

Vivid.care Features

Vivid.care distinguishes itself through a comprehensive suite of features designed to meet diverse care needs across various environments.

Their approach seems to be holistic, combining high-quality products with extensive support and educational resources. Flexi-resin.co.uk Reviews

Comprehensive Product Range

Vivid.care offers a specialized inventory that covers critical aspects of patient care and mobility.

Their focus isn’t just on selling equipment but on providing tailored solutions that enhance comfort, safety, and independence.

Specialist Seating: This is a core offering, including chairs designed for specific conditions like hip dysplasia, swollen feet oedema, and use in hospices. They emphasize comfort, adaptability, and infection control.
Mobility Equipment: Beyond wheelchairs, they likely offer a range of aids that support movement and independence, though the website primarily highlights wheelchairs.
Electric Beds & Mattresses: These are crucial for patients requiring specific positioning, pressure relief, or ease of transfer, catering to hospital and home care settings.
Complementary Products: This category suggests a broader array of accessories and supplementary items that complete a care setup, ensuring comprehensive support.

Tailored Care Environments

One of Vivid.care’s standout features is its ability to adapt its services to different care settings, understanding that each environment has unique requirements.

Hospital Care: They supply equipment designed for high-dependency patients, focusing on durability and infection control standards essential for acute environments.
Community Care: This includes working with care homes, hospices, and therapy teams, providing robust and adaptable solutions for long-term care and rehabilitation.
Home Care: For individuals and families, they offer personalized assessments and support to ensure the right equipment is chosen for in-home use, promoting independence and comfort.

Expert Assessments and Support

Vivid.care emphasizes personalized service through expert assessments, which is critical for specialized equipment.

This ensures that clients receive products precisely suited to their individual needs. Aeropilates.eu Reviews

Personalized Assessments: They offer to “Book an Assessment” with their specialist team, often in conjunction with an Occupational Therapist, to determine the most suitable solutions.
Demonstrations & Trials: Clients can visit their Wetherby showroom for hands-on demonstrations, trials, and workshops, which helps in making informed decisions before purchase.
After-Sales Support: Testimonials highlight prompt and professional repair services and helpful after-sales teams, ensuring ongoing support for equipment longevity and functionality.

Educational Resources and Insights

Beyond product sales, Vivid.care provides valuable educational content, positioning themselves as thought leaders in the care equipment space.

Insight Articles: Their “Our Insights” section features articles on topics like “Considerations When Deciding on Bed Rails,” “How to Get a Riser Recliner Chair on the NHS,” and “How to Carry out Seating Assessments.” This demonstrates a commitment to educating their clients and the broader community.
CPD Courses & Webinars: They invite sign-ups for updates on CPD courses, webinars, and educational events, indicating a dedication to continuous professional development for clinicians and care providers.

These features collectively paint a picture of a company deeply invested in providing not just products, but holistic care solutions backed by expertise, personalized service, and ongoing support.

Vivid.care Pros

Vivid.care presents several compelling advantages that make them a strong contender in the specialist care equipment market.

These benefits stem from their deep specialization, customer-centric approach, and robust operational model.

Highly Specialized and Expert-Led

One of the most significant pros of Vivid.care is their unwavering specialization in complex care equipment. Unlike general medical suppliers, they focus on niche areas like specialist seating and mobility solutions, which allows for a much deeper level of expertise and product development. Cricket-bats.com Reviews

Targeted Solutions: They offer equipment tailored for specific medical conditions e.g., hip dysplasia, oedema and care environments hospitals, hospices, home. This ensures a precise fit for complex needs.
Clinical Endorsement: Being a “Key supplier to the NHS” and “Trusted by 19k Clinicians” provides significant credibility. This indicates that their products meet rigorous clinical standards and are relied upon by healthcare professionals.
Knowledge Base: Their “Insights” section, featuring articles on seating assessments and equipment funding, demonstrates their commitment to educating clients and sharing expert knowledge.

Exceptional Customer Service and Support

The testimonials on the Vivid.care website consistently praise their customer service, highlighting responsiveness, professionalism, and thoroughness.

Personalized Assessments: The availability of in-person assessments, often in collaboration with Occupational Therapists, ensures that customers receive tailored recommendations, minimizing the risk of purchasing unsuitable equipment.
Prompt & Professional Service: Customers report “very professional and very prompt arrival” for repairs and deliveries, which is crucial when dealing with essential care equipment.
After-Sales Care: Positive feedback on their “after sales team” for being “polite and very helpful” suggests a reliable support system post-purchase, covering repairs, spare parts, and general queries.

Demonstrable Impact Through Case Studies

Vivid.care provides tangible evidence of their positive impact through detailed case studies, which humanize their services and build trust.

Real-Life Success Stories: Case studies like “Elizabeth’s Story: How the Lento Care Chair Opened up Her World” or “Peter’s Story: Comfortable At Last!” illustrate how their products directly improve users’ quality of life and independence.
Variety of Scenarios: The case studies cover different user needs e.g., MS, CJD and institutional partnerships e.g., Hope House Hospice, Hampshire Hospitals NHS Trust, showcasing their versatility.
Transparency: Sharing these stories offers transparency into their operational processes and the outcomes they achieve, helping potential clients visualize the benefits.

Strong Reputation and High Customer Ratings

The consistent high rating of 4.8 out of 5 based on customer reviews speaks volumes about their performance and client satisfaction.

Consistent Positive Feedback: The testimonials cover various aspects of their service, from product quality to installation and after-sales support, all reflecting positive experiences.
Trust Indicators: High ratings and partnerships with major institutions like the NHS serve as powerful trust indicators for new customers.

These advantages collectively make Vivid.care a highly attractive option for anyone seeking reliable, expert-backed specialist care equipment.

Vivid.care Cons

While Vivid.care offers significant advantages, a comprehensive review also requires examining potential drawbacks or areas where information might be less clear from the website. Gear4djs.co.uk Reviews

Limited Public Information on Pricing

One notable absence from the Vivid.care website is transparent pricing for their products.

While bespoke equipment often necessitates quotes, the lack of even indicative price ranges could be a hurdle for initial inquiries.

No Direct Price Listing: For specialist seating, beds, and other equipment, there are no visible price tags. This means potential customers cannot easily compare costs or budget effectively without direct engagement.
Requires Assessment for Quotes: While personalized assessments are beneficial, they are a prerequisite for obtaining a quote, which adds a step to the purchasing process and might deter those seeking quick information.

Geographic Service Area Specificity

While the website mentions their Wetherby showroom and implies a UK-wide service especially with NHS partnerships, detailed information on their full service radius for assessments, deliveries, and repairs isn’t immediately prominent.

Showroom Location: The physical showroom is in Wetherby, which might be inconvenient for customers located far away who wish to experience the products firsthand.
Assessment Logistics: The process for arranging assessments outside of the immediate Wetherby area or for remote regions isn’t explicitly detailed, which could be a concern for some users.

Focus on Medical/Care Institutions Over Individual Sales Transparency

While serving hospitals and care homes is a strength, the website’s emphasis on B2B relationships might make it seem less approachable or transparent for individual home users.

B2B Language: Some of the language and case studies lean heavily towards institutional clients, potentially making individual customers feel like a secondary focus, even though home care is explicitly mentioned.
Funding Information: While they have an article on “How To Find Funding for Specialist Seating,” the process for private individuals navigating funding or purchasing directly could be clearer.

No Direct Online Purchase Option

For common complementary products or accessories, the absence of an online shop where users can directly purchase items might be a minor inconvenience. Scottishowlcentre.com Reviews

Assessment-Driven Sales Model: The emphasis is heavily on consultations and assessments, which is appropriate for complex equipment, but might not be ideal for simpler, off-the-shelf items.
Potential for Delays: The consultation-based model, while ensuring accuracy, could introduce longer lead times for acquiring equipment compared to a direct online purchase model for less complex items.

These points are not necessarily deal-breakers but are areas where the website could provide more clarity or options to enhance the customer journey, particularly for individual consumers.

Vivid.care Alternatives

When considering specialist care equipment, several other reputable providers offer similar products and services.

The choice often comes down to specific needs, geographical location, and desired level of personalization.

Here are a few notable alternatives to Vivid.care, along with what they typically offer:

Direct Competitors in Specialist Seating & Mobility

1. Invacare Lcd-onderdelen.nl Reviews

Overview: A global leader in home medical products, including wheelchairs, scooters, beds, and respiratory products. They have a very extensive range.
Key Offerings:
- Mobility: Manual and power wheelchairs, scooters.
- Beds: A wide array of home care beds and mattresses.
- Respiratory: Oxygen concentrators and nebulizers.
Pros: Wide product variety, global presence, established brand.
Cons: Can be very large, potentially less personalized service than a specialist like Vivid.care, though they work through dealers.

2. Drive DeVilbiss Healthcare

Overview: Another major global manufacturer and distributor of medical products. They offer a broad range of products for mobility, respiratory, and sleep.
- Mobility: Walkers, rollators, manual wheelchairs, power mobility.
- Beds & Accessories: Hospital beds, support surfaces.
- Pressure Prevention: Cushions and mattresses.
Pros: Extensive product portfolio, competitive pricing, often available through various distributors.
Cons: Similar to Invacare, the scale might mean less direct, personalized consultation compared to Vivid.care’s assessment model.

3. Roma Medical

Overview: A UK-based manufacturer and distributor of mobility and rehabilitation products, including scooters, wheelchairs, and rise/recliner chairs.
- Scooters & Wheelchairs: A strong focus on various types of mobility aids.
- Seating: Rise and recline chairs.
- Bathing & Toileting Aids: Comprehensive range for daily living.
Pros: UK-centric, potentially quicker service within the UK, good range of mobility products.
Cons: Might have a narrower specialization than Vivid.care in terms of highly complex seating.

Providers with Different Focus Areas

4. CareFlex

Overview: Highly specialized in therapeutic seating, primarily for individuals with complex neurological conditions or postural challenges. Their focus is almost exclusively on clinical seating solutions.
Key Offerings: Advanced clinical seating systems designed to manage pressure, posture, and spasticity.
Pros: Extremely specialized, often recommended by OTs for very complex cases.
Cons: May not offer the broader range of beds or general mobility equipment that Vivid.care does.

5. Arjo

Overview: A global company focused on medical devices and solutions that improve patient mobility, wound healing, and hygiene. They cater heavily to institutional settings.
Key Offerings: Medical beds, patient lifts, bathing systems, disinfection solutions.
Pros: High-end, robust equipment for professional care environments, strong focus on safety and ergonomics.
Cons: Primarily serves hospitals and care facilities. their direct offerings for individual home users might be limited or require going through distributors.

When choosing an alternative, it’s essential to: Hexaagency.com Reviews

Assess Specific Needs: Determine if you need highly specialized seating, general mobility, or a combination.
Geographic Location: Check if the provider offers assessments and support in your area.
Service Model: Decide if you prefer a direct purchase, a highly personalized assessment, or a distributor model.
Budget: Compare pricing, understanding that specialist equipment is a significant investment.

Each of these alternatives has its strengths, and the best choice depends on finding the optimal match for the patient’s condition, the care environment, and the support required.

How to Cancel Vivid.care Subscription

Based on the information available on the Vivid.care website, the primary business model revolves around the sale and assessment of specialized care equipment, rather than a subscription-based service for their core products.

This means there isn’t a typical “subscription” to cancel in the way one might cancel a streaming service or a monthly membership.

However, there are a few scenarios where a “cancellation” or discontinuation of engagement might apply:

1. Cancelling an Assessment or Consultation Booking

If you have booked an assessment for specialist seating, mobility equipment, or care beds, and you no longer require it or wish to reschedule, you would need to contact Vivid.care directly. Shauryainternational.com Reviews

Process:
- Contact Number: The most direct way is to call their customer service line, which is prominently displayed on their website: 01423 799 960.
- Email/Contact Form: Alternatively, you can use the “Contact Us” form on their website or send an email if an address is provided.
- Information Needed: Be ready to provide your name, contact details, the date and time of your scheduled assessment, and a brief reason for cancellation or rescheduling.
Recommendation: It is advisable to cancel as soon as possible to free up their specialist’s time for other clients.

2. Discontinuing Receipt of Marketing Communications Newsletter

Vivid.care offers a newsletter subscription to “Keep Up To Date!” with CPD courses, webinars, product launches, and educational events.

This is the closest thing to a “subscription” on their site.

*   Unsubscribe Link: Most newsletters, including those from professional organizations, include an "unsubscribe" link at the bottom of every email. Clicking this link will typically allow you to opt out of future communications.
*   Manage Preferences: Some newsletters also offer a "manage preferences" link, which might allow you to select specific types of content you wish to receive or cease all communications.

Recommendation: If you no longer wish to receive updates, using the unsubscribe link is the quickest and most efficient method.

3. Ending a Service Agreement or Contract if applicable

For institutional clients hospitals, care homes or potentially long-term rental agreements if offered, though not explicitly detailed on the site, there might be formal service agreements or contracts in place.

*   Review Contract Terms: Any such agreement would have specific clauses regarding termination, notice periods, and potential penalties. You would need to refer to your signed contract.
*   Contact Account Manager: For B2B relationships, you would typically communicate with your dedicated account manager or the sales representative who established the initial agreement.
*   Formal Written Notice: Depending on the contract, a formal written notice might be required to initiate cancellation.

Recommendation: Always review the terms of your specific agreement and consult with your legal or procurement team if you are an institutional client before attempting to cancel a formal service contract.

In summary, for individual customers, “cancelling a Vivid.care subscription” primarily refers to managing scheduled appointments or opting out of marketing emails, as their core offering is product sales rather than recurring services.

How to Cancel Vivid.care Free Trial

Based on a thorough review of the Vivid.care website, there is no explicit mention or offering of a “free trial” for their specialist seating, mobility equipment, or care beds. Their model appears to be centered around direct sales following personalized assessments and demonstrations. Ammodepotusa.com Reviews

This means that the concept of “cancelling a free trial” as one might for software or a media service doesn’t directly apply to Vivid.care’s stated offerings.

However, it’s worth considering what might be mistaken for a “free trial” or related scenarios:

1. Product Demonstrations and Trials Showroom Visits

Vivid.care does offer “Demonstrations & Trials” at their Wetherby showroom. This allows potential customers to experience the equipment firsthand before making a purchase decision.

Nature: These are not “free trials” in the sense of taking equipment home for a period, but rather supervised interactions with products within their facility.
Cancellation: If you have booked a showroom visit or demonstration and need to cancel or reschedule, you would simply contact them directly via phone 01423 799 960 or their website’s contact form. There is no “cancellation” process for an ongoing trial, as it’s an on-site event.

2. Assessment Bookings

They strongly encourage “Book an Assessment” to determine the most suitable equipment for individual needs. This is a consultation service.

Nature: This assessment is a step in the sales process to identify requirements, not a trial of equipment.
Cancellation: If you need to cancel an assessment, you would follow the same procedure as cancelling any appointment: contact Vivid.care directly to inform them of your need to reschedule or cancel.

3. Limited-Time Promotions or Pilot Programs Unlikely, but Possible

While not advertised on their main site, some companies might run private or time-limited pilot programs or special offers that could resemble a trial. Themotionframe.co Reviews

If you were part of such an arrangement, the terms of that specific agreement would govern its cancellation.

Action: If you have participated in any special program not publicly advertised, refer to any documentation provided to you at the time of enrollment or contact the specific Vivid.care representative who arranged it.

In summary: As of the current information on their website, Vivid.care does not offer a free trial that would require cancellation in the typical sense. Their business model focuses on guided purchases through assessments and showroom demonstrations. If you have any concerns about an arrangement you’ve made, the best course of action is always to directly contact Vivid.care’s customer service team using the contact details provided on their website.

Vivid.care Pricing

Based on the information available on the Vivid.care website, specific pricing for their specialist seating, mobility equipment, electric beds, and other care equipment is not explicitly listed. This is a common practice for companies dealing in highly specialized, often customized, medical and care equipment.

Here’s why pricing is likely handled this way and what to expect when inquiring about costs:

1. Highly Specialized and Configurable Products

Many of Vivid.care’s products, especially specialist seating and beds, are not off-the-shelf items. They are often configured to a patient’s specific: Edataindia.com Reviews

Medical Condition: Different postural needs, pressure relief requirements, and levels of support.
Body Measurements: Height, weight, hip width, etc., all influence the size and type of equipment.
Environment: Whether it’s for a hospital, care home, or private residence, specific features e.g., infection control materials may be required.
Accessories and Features: Add-ons like headrests, lateral supports, footrests, and various upholstery options can significantly alter the final cost.

Due to this high level of customization, a single list price would be impractical and misleading.

2. Assessment-Driven Pricing Model

Vivid.care emphasizes personalized assessments either in-person or potentially virtual. This assessment is a critical step in determining the most suitable and cost-effective solution for the individual.

Assessment Process: A specialist will evaluate the user’s needs, recommend specific products or configurations, and then provide a tailored quote. This ensures the client only pays for what is genuinely necessary.
Transparent Quoting: While the initial pricing isn’t online, the process typically involves a detailed quote once the assessment is complete, outlining all components and associated costs.

3. Funding and Procurement Pathways

For many customers, especially those dealing with significant medical equipment purchases, funding can come from various sources:

NHS Funding: As a key supplier to the NHS, many of their products might be procured by hospitals or through NHS funding pathways, where pricing is negotiated directly with the health service.
Local Authority Grants: Some individuals may qualify for grants from local councils for equipment.
Charitable Funding: Charities often provide assistance for specialist equipment.
Private Purchase: For private individuals, the cost will be directly borne by them or their insurance if applicable.

Vivid.care even has an article on “How To Find Funding for Specialist Seating,” indicating they understand the complexities of financing these purchases.

How to Get Pricing Information

To obtain pricing for Vivid.care products, you will need to: Tha-design.dk Reviews

Book an Assessment: This is the recommended first step for complex items like specialist seating or beds.
Contact Them Directly: For general inquiries or specific product models, you can call them at 01423 799 960 or use their “Contact Us” form. Be prepared to discuss your specific needs so they can provide a more accurate estimate or guide you on the next steps.
Visit the Showroom: For demonstrations and discussions about product options, which can lead to a quote.

Expect pricing for specialist care equipment to be a significant investment. For example, high-quality specialist seating can range from a few thousand to several thousand pounds, depending on the features and customization. It is crucial to have a clear understanding of the full cost, including delivery, installation, and any ongoing maintenance contracts, before committing to a purchase.

Vivid.care vs.

Comparing Vivid.care to other providers in the specialist care equipment market requires looking at their unique strengths, target audience, and service delivery.

While Vivid.care excels in personalized assessments and specialist seating, other companies might offer broader product ranges or different service models.

Let’s compare Vivid.care with a few key competitors based on their general offerings and market positioning:

Vivid.care vs. Invacare

Vivid.care:
- Strength: Highly specialized in tailored seating and complex care solutions, strong emphasis on personalized assessments and direct client support B2B and B2C. Direct supplier to NHS, indicating high standards.
- Focus: Enhancing lives through advanced care, with a clear focus on comfortable, specialist seating, beds, and mobility. Strong educational content and case studies.
- Pricing: Not transparent online, requires assessment/direct inquiry.
Invacare:
- Strength: Global leader with an incredibly vast and diverse product portfolio in home medical equipment wheelchairs, scooters, beds, respiratory. They operate through a wide network of dealers and distributors.
- Focus: Broader market appeal, offering solutions for a wide range of mobility and home care needs, from basic to advanced.
- Pricing: Varies by dealer. generally more accessible price lists for standard products through their distribution network.
Key Difference: Vivid.care offers a more bespoke, direct-to-customer consultation model for specific, complex needs, often with in-depth product knowledge for highly specialized items. Invacare provides a wider variety of standard products, accessible globally through many sales channels. If you need a highly customized solution with expert guidance, Vivid.care might be better. If you need a standard, readily available piece of equipment, Invacare’s network might be more efficient.

Vivid.care vs. Drive DeVilbiss Healthcare

*   Strength: Personalized service, expert assessments, focus on long-term comfort and complex needs in seating and beds.
*   Service Model: Direct sales, assessments, and showroom trials.

Drive DeVilbiss Healthcare:
- Strength: Comprehensive range of durable medical equipment, including mobility aids, beds, pressure prevention, and respiratory products. Strong presence in various healthcare settings globally.
- Service Model: Primarily B2B, selling to distributors, hospitals, and care facilities, who then sell to end-users.
Key Difference: Similar to Invacare, Drive DeVilbiss is a large manufacturer whose products are often sourced through third parties. Vivid.care’s direct engagement model offers a more hands-on, consultative approach for the end-user, ensuring product suitability through their own specialists. For complex, custom solutions with direct support, Vivid.care might be preferred. For a wide range of standard equipment available through various retailers, Drive DeVilbiss has a strong presence.

Vivid.care vs. CareFlex

*   Strength: Offers a comprehensive range of specialist seating, beds, and mobility, catering to hospital, community, and home environments. Provides assessments and a holistic approach.
*   Breadth: Broader range of products and services beyond just seating.

CareFlex:
- Strength: Extremely specialized in therapeutic seating, often designed for individuals with profound neurological impairment or highly complex postural needs. Their focus is solely on highly advanced clinical seating.
- Depth: Unparalleled depth in highly complex seating solutions.
Key Difference: CareFlex is arguably more specialized in the seating domain, often working with extremely challenging cases. Vivid.care offers a broader spectrum of essential care equipment seating, beds, mobility while still providing deep specialization in seating. If your need is only for the most advanced, clinical-grade therapeutic seating for highly specific conditions, CareFlex might be the go-to. For a broader range of high-quality, expertly assessed care equipment including specialist seating, Vivid.care is a strong contender.

In essence, Vivid.care carves out a niche by combining a highly personalized, expert-driven assessment and sales process with a specialized, yet comprehensive, product range tailored for comfort and complex care needs across various environments. This makes them particularly appealing to those who prioritize direct consultation and bespoke solutions over general availability or lowest price. Farmapress.it Reviews

Frequently Asked Questions

What is Vivid.care?

Vivid.care is a UK-based provider of specialist care equipment, including specialist seating, mobility equipment, electric beds, and related care products, serving hospitals, community care facilities, and individual home users.

Does Vivid.care offer free trials?

No, Vivid.care does not explicitly offer a “free trial” of their products in the typical sense.

They provide personalized assessments and showroom demonstrations for clients to experience equipment before purchase.

How do I get a quote from Vivid.care?

To get a quote from Vivid.care, you typically need to book an assessment with their specialist team.

They will evaluate your specific needs and provide a tailored quotation. Moremoney.io Reviews

You can also contact them directly for initial inquiries.

Is Vivid.care a supplier to the NHS?

Yes, Vivid.care states on their website that they are a “Key supplier to the NHS,” indicating their products and services meet the standards required for public healthcare provision in the UK.

What kind of products does Vivid.care sell?

Vivid.care sells specialist seating e.g., for complex needs, hip dysplasia, wheelchairs, electric beds, mattresses, and complementary care products designed for comfort, mobility, and support in various care environments.

Can I visit a Vivid.care showroom?

Yes, Vivid.care has a showroom in Wetherby where you can visit by appointment for demonstrations, trials, and workshops on their specialist seating, care beds, and mobility products.

How do I contact Vivid.care customer service?

You can contact Vivid.care customer service by calling their phone number: 01423 799 960, or by using the “Contact Us” form available on their website.

Does Vivid.care provide home assessments?

Yes, for home care, Vivid.care helps individuals and families access expert seating and mobility products at home, with personalized assessments and support from their specialist team.

What is the average customer rating for Vivid.care?

Vivid.care is rated 4.8 out of 5 by customers, according to testimonials presented on their website.

Does Vivid.care offer financing options?

The website doesn’t explicitly detail financing options, but they do provide resources on “How To Find Funding for Specialist Seating,” suggesting they can guide customers on potential funding avenues like NHS procurement, local authority grants, or charitable funding.

What is the “Lento Care Chair” mentioned in Vivid.care’s case studies?

The Lento Care Chair is a specific product from Vivid.care’s range of specialist seating, highlighted in case studies as a solution that has significantly improved comfort and quality of life for users with various conditions.

Can Vivid.care assist with equipment for care homes?

Yes, Vivid.care works with care homes, hospices, and therapy teams to deliver adaptable, durable seating and mobility solutions tailored for long-term care and rehabilitation environments.

Are Vivid.care products suitable for high-dependency patients?

Yes, Vivid.care supports hospitals and acute environments with specialist seating and equipment designed for high-dependency patients, complex needs, and infection control.

How do I unsubscribe from Vivid.care’s newsletter?

You can unsubscribe from Vivid.care’s newsletter by clicking the “unsubscribe” link typically found at the bottom of any email you receive from them.

Does Vivid.care provide repair services for their equipment?

Based on customer testimonials, Vivid.care does provide repair services, with customers praising their “very professional and very prompt arrival” for repairs.

Are Vivid.care’s products new or refurbished?

The website primarily presents itself as a seller of new, advanced care equipment. There is no mention of refurbished products.

Does Vivid.care offer educational resources for clinicians?

Yes, Vivid.care offers insights articles and invites sign-ups for updates on CPD courses, webinars, and educational events, catering to clinicians and care professionals.

What geographical area does Vivid.care serve?

While their showroom is in Wetherby, their status as a “Key supplier to the NHS” and services for “Home Care” imply a UK-wide service area, particularly for assessments and deliveries.

How long does it take to get equipment from Vivid.care after an assessment?

The website does not specify exact lead times after an assessment and quotation.

This would likely depend on the specific product’s complexity, customization, and stock availability.

Does Vivid.care provide support for finding funding for equipment?

Yes, Vivid.care offers insights and information on their website, including articles like “How To Find Funding for Specialist Seating,” to assist customers in exploring funding options.

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%

Very good0%

Average0%

Poor0%

Terrible0%

There are no reviews yet. Be the first one to write one.

Amazon.com: Check Amazon for Vivid.care Reviews
Latest Discussions & Reviews:

Vivid.care Reviews