
Based on checking the website, Axiselectric.co.uk appears to be a legitimate electrical service provider based in the UK, specializing in both domestic and commercial electrical installations, maintenance, and compliance, with an additional focus on electric gates and barriers.
My assessment, however, isn’t about their technical proficiency but about the overall offering and how it stacks up for a consumer.
While the site highlights expertise and customer satisfaction, it’s crucial to dive deeper into what makes a service truly impactful, especially when considering investments in your home or business infrastructure.
We’ll dissect their services, review their claims, and consider if their approach aligns with smart, long-term decisions.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Axiselectric.co.uk Review & First Look
When you first land on Axiselectric.co.uk, you get a clear impression of a professional electrical services company.
They immediately highlight their core offerings: commercial electrics, domestic electrics, and electric gates & barriers.
This quick segmentation is helpful, letting you navigate to your specific need without much fuss.
Initial Impressions of the Website
The site uses a clean, modern design with easy-to-read fonts and clear calls to action like “Get An Online Quote” and “Book A Free Site Survey.” This user-centric approach is a good sign, indicating they understand the user journey.
The navigation is straightforward, with clear links to services, locations, and contact information. Vivid.care Reviews
From an accessibility standpoint, it feels well-organized and intuitive.
- Professional Aesthetic: The website’s design conveys a sense of reliability and trustworthiness.
- Clear Service Categories: Services are distinctly broken down, which is beneficial for users.
- Prominent Contact Options: Multiple avenues to get in touch, including phone, email, and enquiry forms, are readily available.
Stated Experience and Credentials
Axis Electric Group Ltd proudly states they have “20 Years Experience” in electrical installation and compliance.
They also emphasize being “NAPIT Approved contractor” and “Trustmark approved contractor,” which are significant credentials in the UK electrical industry.
NAPIT National Association of Professional Inspectors and Testers approval signals adherence to high standards of technical competence and safety.
Trustmark is a government-endorsed quality scheme for tradesmen. Licendi.com Reviews
- NAPIT Approval: This is a crucial indicator of quality and safety for electrical work in the UK, suggesting their electricians are regularly assessed and meet industry standards.
- Trustmark Accreditation: Reinforces reliability, offering consumers added assurance of quality workmanship and fair trading practices.
- Experience Claims: While 20 years is substantial, the true measure often lies in the consistent quality of recent work and customer feedback.
Axiselectric.co.uk Features
Axis Electric offers a broad spectrum of services, positioning themselves as a comprehensive solution for electrical needs.
They cater to both commercial and residential clients, covering everything from basic installations to more specialized systems like EV chargers and automatic gates.
Commercial Electrical Services
Their commercial offerings are robust, indicating an ability to handle complex projects for businesses.
This includes essential compliance and safety services alongside new installations.
- Commercial EICR’s Electrical Installation Condition Reports: Critical for businesses to ensure their electrical systems are safe and compliant with regulations. They typically need to be done every 5 years or when there’s a change of tenancy.
- Commercial EV Chargers: With the shift towards electric vehicles, this is a timely and valuable service for businesses looking to provide charging infrastructure for employees or customers.
- Commercial Fire Alarms: Essential for safety and regulatory compliance in commercial premises.
- Commercial Electrical Installation: Covers new builds, refurbishments, and general electrical infrastructure for commercial properties.
- Emergency Lighting Tests: Regular testing is vital to ensure emergency lighting systems function correctly during power outages or emergencies, a legal requirement for many businesses.
Domestic Electrical Services
For homeowners, Axis Electric provides a full suite of services, addressing both routine maintenance and modern electrical needs. Flexi-resin.co.uk Reviews
- Domestic Smoke Alarms: Installation and maintenance of smoke alarms are fundamental for home safety.
- Domestic EV Charging: Installation of home charging points for electric vehicles, a growing necessity for EV owners.
- Domestic Electrical Installations: General electrical work for homes, including new wiring, extensions, and renovations.
- Thermal Imaging: A non-invasive method to identify potential electrical issues like overheating connections, which can prevent failures and fires.
- Domestic EICR’s: Similar to commercial EICRs, these reports ensure the safety and compliance of electrical installations in residential properties, recommended every 10 years or when selling/buying.
- Consumer Unit Upgrades: Modernizing old fuse boxes to safer, more efficient consumer units.
- Bespoke LED Lighting Install: Custom lighting solutions for aesthetics and energy efficiency.
- External & Garden Lighting: Enhancing outdoor spaces with functional and decorative lighting.
- Smart Home Installation: Integrating smart technology for lighting, heating, security, and more.
Electric Gates & Barriers
This specialized service sets them apart from many general electricians, offering a complete solution from design to installation and maintenance.
- Expert Installers: They highlight their expertise in this niche.
- Customization: Gates come powder-coated with composite or timber infills, offering aesthetic options and low maintenance.
- Automatic Barriers: Solutions for controlled access, often used in commercial or multi-residential settings.
Service Overview and Locations
The website clearly lists their wide range of services and specifies their service areas, primarily focusing on the central belt of Scotland and surrounding regions like Glasgow, Edinburgh, Lanarkshire, and Ayrshire, while also claiming nationwide commercial and domestic electrical services.
This broad coverage, especially for commercial work, is a significant feature.
- Comprehensive Service List: The “An Overview Of Our Services” section provides a quick, consolidated list of all their offerings.
- Geographical Reach: While local to Scotland for much of their work, the nationwide commercial service extends their appeal.
- Free Consultation & Quotation: They offer both, which is a good starting point for potential clients to understand scope and cost.
Axiselectric.co.uk Pros & Cons
Every service has its strengths and weaknesses.
Understanding these can help you make a more informed decision. Aeropilates.eu Reviews
The Upsides: What Axiselectric.co.uk Does Well
Based on their online presentation and stated capabilities, there are several clear advantages to considering Axis Electric.
- Accreditation and Experience: The NAPIT and Trustmark approvals are significant trust signals. They signify that Axis Electric operates to recognized industry standards, which is paramount when dealing with electrical work. Their 20 years of experience also suggests a deep understanding of the field. This isn’t just a fly-by-night operation. they’ve been around the block.
- Comprehensive Service Offering: From basic domestic wiring to complex commercial installations, EV chargers, and even specialized electric gates, their breadth of services is impressive. This means you might only need one contractor for multiple electrical needs, streamlining projects. For example, if you’re upgrading your consumer unit and also installing an EV charger, they can handle both.
- Focus on Safety and Compliance: The emphasis on EICRs, fire alarms, emergency lighting, and thermal imaging underscores their commitment to safety and regulatory adherence. In electrical work, cutting corners on safety is simply not an option. They highlight these critical services, which is a strong positive.
- Positive Customer Testimonials Claimed: The website states they have “5 star customer testimonials.” While these are self-reported, the claim itself suggests confidence in their service quality. For example, a customer might praise their promptness or the neatness of their work.
- Geographic Reach: While strong in Scotland, their offer of nationwide commercial services expands their potential client base significantly, showing a capacity for larger, multi-location projects.
Potential Areas for Consideration
No service is perfect, and there are always aspects to consider or areas where a company could provide more transparency or detail.
- Limited Independent Online Reviews: While they claim 5-star testimonials, finding a significant number of independent, third-party reviews e.g., on Google Reviews, Trustpilot, or industry-specific forums directly linked to “Axiselectric.co.uk” can be challenging. This isn’t necessarily a red flag, but it means you have to rely more on their self-published claims. A business with a strong online presence usually has a wealth of public reviews.
- Actionable Tip: Always seek out independent reviews. Search for “Axis Electric Group Ltd reviews” or “Axis Electric Scotland reviews” to broaden your search.
- Pricing Transparency: Like most bespoke service providers, they don’t list specific prices on the website, offering free quotes instead. While understandable given the custom nature of electrical work, some users prefer a general pricing guide or range for common services to gauge affordability upfront. For instance, knowing a typical cost for a domestic EICR might help budget.
- Specific Project Portfolios: While they mention “20 Years Experience,” detailed case studies or a robust photo gallery of diverse completed projects beyond general descriptions are not prominently featured. This could help potential clients visualize the quality and scope of their work. A gallery showing an EV charger installation, a commercial fire alarm system, or a completed electric gate would be beneficial.
- Customer Service Specifics: While they provide contact details, specific details on their customer service ethos, response times, or dispute resolution processes are not explicitly laid out. For instance, what is their typical response time for an enquiry? How do they handle unforeseen issues during a project?
Axiselectric.co.uk Alternatives
When it comes to electrical services, the market is competitive.
While Axis Electric offers a strong proposition, it’s always wise to explore alternatives to ensure you’re getting the best fit for your specific needs, location, and budget.
Local Electrical Contractors
For most domestic electrical work, and even smaller commercial jobs, your first port of call might be local electricians in your area. Cricket-bats.com Reviews
- Pros:
- Proximity: Quicker response times for emergencies or urgent work.
- Local Knowledge: Familiarity with local regulations, specific building types in your area, and local supply chains.
- Community Trust: Often rely heavily on word-of-mouth referrals and local reputation.
- Cons:
- Limited Scope: May not offer the same breadth of services as a larger company e.g., specialized commercial installations, electric gates.
- Varying Quality: Quality can vary widely, requiring thorough vetting.
- How to Find Them: Search engines Google Maps, local community groups, word-of-mouth from neighbors or local businesses. Check their accreditations NAPIT, NICEIC, etc. and read local reviews.
National Electrical Service Chains
For larger commercial clients or those needing consistent service across multiple locations, national chains might be a viable option.
* Standardized Processes: Often have uniform quality control and customer service protocols.
* Larger Capacity: Can handle bigger, more complex projects with larger teams and resources.
* Broader Coverage: Easier to manage if you have properties in different cities or regions.
* Less Personalized: May lack the personalized touch of a smaller, local business.
* Potentially Higher Costs: Overhead costs can sometimes translate to higher prices.
- Examples: Companies like British Gas for certain electrical services, or larger FM Facilities Management companies that offer electrical contracting as part of their suite of services.
Specialized Service Providers
If your need is highly specific, such as only EV charger installation or only electric gate maintenance, you might consider companies that specialize solely in those areas.
* Deep Expertise: Their singular focus often means they have unparalleled knowledge and experience in their niche.
* Cutting-Edge Solutions: More likely to be up-to-date with the latest technologies and innovations in their specialized field.
* Limited Scope: Won't be able to handle general electrical work.
* Potentially Higher Niche Costs: Specialized knowledge sometimes comes at a premium.
- How to Find Them: Targeted search terms e.g., “EV charger installers Scotland,” “automatic gate repair Glasgow”.
Key Considerations When Choosing an Alternative:
- Accreditation: Always prioritize companies that are registered with recognized bodies like NAPIT, NICEIC, or ECA in the UK. This ensures they meet safety and competency standards.
- Insurance: Verify they have appropriate public liability insurance.
- References/Reviews: Look for independent reviews and, if possible, ask for references for similar work they’ve completed.
- Quotation Detail: Ensure quotes are detailed, transparent, and clearly outline the scope of work, materials, and labor costs. Beware of extremely low bids that might indicate corners being cut.
- Warranty/Guarantees: Understand what kind of warranty or guarantee they offer on their work.
By exploring these alternatives, you can make a well-rounded decision that best suits your requirements, ensuring you get quality, reliable electrical services.
How to Get a Quote from Axiselectric.co.uk
Navigating the process of getting a quote for electrical work can sometimes feel daunting.
Axiselectric.co.uk has made this relatively straightforward, offering multiple avenues for potential clients to initiate contact and receive a quotation. Gear4djs.co.uk Reviews
Online Enquiry Form
The most direct and widely available method is through their website’s enquiry forms.
You’ll find these prominently displayed on various pages.
- Where to Find It: Look for buttons or links labeled “Make An Enquiry,” “Get An Online Quote,” or “Get In Touch.” These are usually in the navigation bar, on the homepage, and at the bottom of service pages.
- Information Required: Typically, these forms will ask for:
- Your Name
- Email Address
- Phone Number
- A brief description of the work you need done e.g., “Domestic EV charger installation,” “Commercial EICR for a small office,” “Repair automatic gate”.
- Your location important for them to determine if they cover your area.
- Process: Fill out the form as accurately as possible. The more detail you provide about your needs, the better they can understand your request and respond effectively. Once submitted, you should receive a confirmation, and then a representative from Axis Electric will typically follow up via email or phone to discuss your requirements further or schedule a site visit.
Direct Phone Contact
For those who prefer a more immediate conversation or have complex needs that are difficult to describe in a form, direct phone contact is an excellent option.
- Phone Number: Their phone number, 01698 629 941, is prominently displayed on the header and footer of almost every page of their website.
- When to Call: Use this for urgent enquiries, to discuss specific technical details, or if you prefer speaking directly with someone to explain your project.
- What to Prepare: Have a clear idea of the service you need, your address, and any specific questions you have. This will help them efficiently capture your request.
Email Correspondence
If your enquiry is less urgent or you need to send supporting documents like photos of existing installations or plans, email is a convenient method.
- Email Address: Their primary contact email, [email protected], is also clearly visible across the site.
- What to Include: In your email, ensure you provide:
- Your full name and contact number.
- Your address.
- A detailed description of the electrical work required.
- Any relevant attachments photos, diagrams, previous reports.
- Response Time: While email is efficient, allow for a reasonable response time, typically within one business day, though it can vary based on their current workload.
Free Site Survey Option
For larger or more complex projects, Axis Electric offers a “Book A Free Site Survey.” This is arguably the most effective way to get an accurate and comprehensive quote. Scottishowlcentre.com Reviews
- When It’s Recommended: This option is ideal for:
- New build installations commercial or domestic.
- Major renovations or extensions.
- Complex commercial electrical fit-outs.
- Installation of automatic gates or barrier systems.
- Situations where the extent of work isn’t fully clear without an on-site inspection.
- Benefits: A qualified electrician will visit your property, assess the existing electrical infrastructure, discuss your requirements in detail, identify any potential challenges, and provide expert recommendations. This leads to a much more precise and reliable quotation.
- How to Arrange: You can typically request a site survey via the online enquiry forms or by calling their main phone number.
By utilizing these options, you can effectively communicate your needs to Axiselectric.co.uk and receive a tailored quotation for your electrical project.
Always ensure you understand the full scope of work covered by the quote and any terms and conditions.
Axiselectric.co.uk Pricing
Understanding the cost of electrical services is a primary concern for any client.
Axiselectric.co.uk, like most professional electrical contractors, does not publish a fixed price list on its website.
This approach is standard in the industry, and for good reason. Lcd-onderdelen.nl Reviews
Why No Public Pricing?
Electrical work is highly variable and depends on numerous factors unique to each project.
Providing blanket prices would be misleading and impractical.
- Scope of Work: A simple light fitting replacement differs greatly from a full house rewire or a large commercial electrical installation. The time, materials, and complexity involved vary immensely.
- Property Type and Age: Older properties often require more extensive work due to outdated wiring, difficult access, or the need for remedial work to meet current standards. Newer properties might be more straightforward.
- Materials Used: The cost of materials can fluctuate based on the specific type, brand, and quality required e.g., standard consumer unit vs. a smart consumer unit. basic switches vs. designer fixtures.
- Accessibility: Difficult-to-reach areas, working at height, or needing to chase walls can add to labor time and complexity.
- Regulatory Requirements: Certain installations might require specific certifications, testing, or inspections that influence the overall cost. For example, an EICR has a different pricing structure than installing a new circuit.
- Emergency vs. Scheduled Work: Emergency call-out rates are typically higher than pre-scheduled work due to the immediate response required outside of normal business hours.
How to Obtain Accurate Pricing
The best way to get an accurate price from Axiselectric.co.uk is to leverage their free quotation and site survey services.
- Detailed Enquiry: Start by providing as much detail as possible about your needs through their online enquiry form or via phone/email. Be specific about the service, the size of the property, any existing issues, and your desired outcome.
- Site Survey: For more complex jobs, requesting a free site survey is crucial. An electrician will visit your location to:
- Assess the current electrical system.
- Understand the full scope of work required.
- Identify any unforeseen challenges.
- Recommend the best solutions tailored to your specific situation.
- This on-site assessment allows them to accurately estimate the labor, materials, and time needed, leading to a precise quote.
- Written Quotation: After the assessment, you should receive a detailed, written quotation. This document should clearly outline:
- The specific services to be performed.
- A breakdown of labor costs.
- Material costs.
- Any additional charges e.g., waste disposal, special equipment hire.
- Payment terms and conditions.
- Validity period of the quote.
What to Expect in a Quote
A reputable electrical contractor’s quote should be transparent.
Don’t be afraid to ask questions if anything is unclear. Hexaagency.com Reviews
- Fixed Price vs. Estimate: Clarify if the quote is a fixed price meaning that’s what you’ll pay unless the scope changes significantly or an estimate which can fluctuate. For most standard jobs, a fixed price is preferable.
- Inclusions/Exclusions: Ensure you understand what is and isn’t included in the price. For example, does it include patching up walls after new wiring, or is that extra?
- Warranty: Ask about the warranty on both parts and labor.
- Payment Schedule: Understand when payments are due e.g., deposit, interim payments, final payment upon completion.
While the lack of upfront pricing might seem inconvenient, it’s a standard practice that ensures you receive a fair and accurate cost for your specific electrical project, accounting for all its unique variables.
Always compare quotes from multiple accredited providers to ensure you’re getting competitive pricing for the quality of service.
Axiselectric.co.uk vs. Competitors
When choosing an electrical contractor, comparing Axiselectric.co.uk against its competitors involves looking at key differentiators like service breadth, accreditation, geographic focus, and specialization.
Axiselectric.co.uk’s Strengths in Comparison
Axis Electric stands out in several areas when put side-by-side with other electrical service providers.
- Dual Accreditation NAPIT & Trustmark: Many smaller, local electricians might only have one primary accreditation e.g., NAPIT or NICEIC. Axis Electric holding both NAPIT and Trustmark endorsements provides a stronger signal of quality assurance and adherence to government-backed standards. Trustmark, in particular, emphasizes good trading practices and customer service, which not all contractors might explicitly highlight.
- Integrated Electric Gates & Barriers Service: This is a significant differentiator. Most electrical contractors focus solely on general electrical work. The addition of expert installation and maintenance of automatic gates and barriers means Axis Electric offers a more comprehensive solution, particularly for clients commercial or high-end domestic who need both electrical and access control systems. This can simplify project management by dealing with a single contractor.
- Commercial and Domestic Breadth: While many companies specialize in one or the other, Axis Electric covers a vast array of services for both sectors, from EICRs and EV charging to fire alarms and smart home installations. This makes them a versatile choice for mixed portfolios e.g., a business owner who also needs domestic work.
- Nationwide Commercial Capability: While their domestic focus is Scotland, their readiness to undertake commercial projects nationwide offers a broader reach than purely regional competitors, appealing to businesses with dispersed locations.
Where Competitors Might Have an Edge
Despite its strengths, there are areas where other types of competitors might present compelling alternatives. Shauryainternational.com Reviews
- Hyper-Local Specialists: For very specific, small-scale domestic jobs e.g., a single light fixture installation or a socket repair, a smaller, hyper-local independent electrician might offer slightly faster service or a marginally lower price due to lower overheads and travel times. Their local reputation might also be more immediate and verifiable through local community groups.
- Very Large National Chains/FM Companies: For massive, multi-site commercial contracts e.g., fitting out hundreds of retail stores across the UK, very large national electrical firms or facilities management companies might have greater manpower, more centralized project management software, and pre-negotiated supply chain agreements that give them an edge in scale and consistency.
- Niche Specialists e.g., dedicated EV charging firms: If the only service you need is EV charger installation, a company that solely focuses on EV charging might have slightly more specialized knowledge of every single charger model and every government grant scheme than a general electrical contractor, simply due to their singular focus. They might also have quicker installation times for high volumes.
- Transparency of Online Reviews: While Axis Electric claims 5-star testimonials, some competitors, particularly those with a very strong online presence, might have a more extensive and independently verifiable collection of reviews on platforms like Google, Trustpilot, or Checkatrade, making it easier for new clients to assess public sentiment.
Choosing Your Best Fit
Ultimately, the “best” choice depends on your specific needs:
- For comprehensive domestic or commercial electrical work in Scotland, or for commercial projects nationwide that include access control systems: Axiselectric.co.uk appears to be a strong contender due to their accreditations, experience, and broad service offering.
- For small, quick jobs in a specific locality, or for very large, multi-site national contracts: It’s worth exploring hyper-local independents or very large national firms, respectively.
- For highly specialized, single-service needs: Dedicated niche providers might offer incremental benefits in expertise or efficiency.
Always conduct your due diligence, compare quotes, verify accreditations, and seek references or independent reviews before making a final decision.
Customer Support and Service Quality
A company’s customer support and the perceived quality of its service are crucial, especially for something as critical as electrical work.
While the Axiselectric.co.uk website doesn’t have a dedicated “Customer Support” page, inferences can be drawn from their overall presentation and stated values.
Accessibility and Communication Channels
Axis Electric makes it relatively easy to get in touch, which is a strong indicator of accessible customer support. Ammodepotusa.com Reviews
- Multiple Contact Points: They prominently display their phone number 01698 629 941, email address [email protected], and various “Make An Enquiry” forms across their site. This multi-channel approach allows customers to choose their preferred method of contact, whether it’s an immediate phone call or a detailed email.
- Free Consultation and Site Survey: Offering these upfront services suggests a willingness to engage with potential clients, understand their needs, and provide professional advice without immediate commitment. This proactive approach can enhance the customer experience from the outset.
- Clear Service Areas: By clearly listing their service areas Central Belt of Scotland and nationwide for commercial, they set clear expectations, minimizing wasted time for both parties if a client is outside their operational zone.
Stated Commitment to Quality and Satisfaction
Their website explicitly mentions their commitment to quality and customer satisfaction, which are vital components of service quality.
- “Professional, Honest & Reliable Service”: This is their core stated value, suggesting an ethos of integrity and dependability.
- “Quality workmanship guaranteed”: A strong promise that indicates confidence in their electricians’ skills and the longevity of their work. This is a critical factor for electrical safety and reliability.
- “Warrantied work”: Offering a warranty on their services provides a crucial layer of assurance to customers. This means if issues arise due to their workmanship within a specified period, they are committed to rectifying them.
- “Proven track record and 5 star customer testimonials”: While these are self-reported, the claim suggests they monitor and value customer feedback. For example, if they have a system for collecting testimonials, it implies a process for ensuring customer satisfaction.
What to Look for Beyond Website Claims
While the website provides a positive image, real-world service quality is best assessed through independent verification.
- Independent Reviews: As mentioned earlier, actively seeking out reviews on platforms like Google My Business, Trustpilot, Checkatrade, or even local community forums can provide unfiltered insights into actual customer experiences regarding responsiveness, professionalism, problem resolution, and overall satisfaction. Look for patterns in feedback, both positive and negative.
- Response Time: When you make an enquiry, note how quickly and comprehensively they respond. A prompt and informative reply is often a good indicator of organized and customer-focused support.
- Professionalism During Quote/Survey: During any initial consultation or site survey, observe the electrician’s professionalism, punctuality, clarity of explanation, and willingness to answer questions. This interaction often sets the tone for the entire service experience.
- Clarity of Quotations and Contracts: A well-laid-out, transparent quote that clearly details the scope of work, costs, and terms and conditions is a hallmark of good service quality. Hidden fees or vague explanations are red flags.
- After-Service Support: Inquire about their post-installation support. What happens if an issue arises after the work is completed? How quickly do they respond to warranty claims?
In essence, Axiselectric.co.uk presents itself as a service-oriented company with clear intentions for quality and customer satisfaction.
The multiple contact options and stated commitments are positive signs, but supplementing this with independent research into actual customer experiences will provide the most complete picture of their customer support and service quality.
How to Work with Axiselectric.co.uk or any reputable electrician
Engaging an electrical contractor for your home or business is a significant decision. Themotionframe.co Reviews
Following a structured approach can ensure a smooth process and a successful outcome.
Step 1: Clearly Define Your Needs
Before you even reach out, have a clear understanding of what you need done.
- Identify the Problem/Project: Are you installing new lights, needing an EICR, fixing a fault, or setting up EV charging? Be specific.
- Gather Information: Note down any existing issues, previous electrical work, desired outcomes, and any specific requirements or preferences you have.
- Budget Preliminary: While you won’t have an exact cost, have a rough idea of what you’re willing to invest. This can guide discussions and help you manage expectations.
- Timeline: Do you have a deadline for the work to be completed? Communicate this early.
Step 2: Initial Contact and Information Exchange
Utilize Axiselectric.co.uk’s provided contact methods to initiate your enquiry.
- Use the Online Form/Email: Provide all the details gathered in Step 1. Attach photos if they help explain the situation.
- Call Them: For urgent matters or if you prefer discussing things directly, call their main number. Be ready to explain your needs concisely.
- Request a Free Site Survey for complex jobs: If your project is anything beyond a very minor fix, a site survey is almost always beneficial. It ensures they fully understand the scope and existing conditions.
Step 3: Review the Quotation
Once you receive a quote, take the time to review it thoroughly.
- Detailed Breakdown: Ensure the quote includes a clear breakdown of labor, materials, and any other associated costs.
- Scope of Work: Confirm that the quote explicitly covers all the services you requested. Are there any exclusions you should be aware of?
- Timeline: Does the quote include an estimated project start and completion date?
- Warranty: Understand what kind of warranty they offer on their workmanship and any parts they supply.
- Payment Terms: Clarify the payment schedule e.g., deposit, interim payments, final payment.
- Ask Questions: If anything is unclear, ask for clarification. A reputable company will be happy to explain.
Step 4: Verify Credentials and Insurance
This is a crucial step before committing to any contractor. Edataindia.com Reviews
- Accreditations: Confirm their NAPIT and Trustmark approvals are current. You can usually check these on the respective schemes’ websites.
- Insurance: Request proof of public liability insurance. This protects you in case of any damage or injury that might occur during the work.
- Reviews/References: If you haven’t already, check independent online reviews and, if appropriate for a large project, ask for references from previous clients.
Step 5: Contract and Scheduling
Once you’re satisfied with the quote and verifications, formalize the agreement.
- Written Agreement: Ensure you have a written contract or agreement that outlines the agreed-upon scope of work, costs, payment terms, and timeline.
- Schedule Work: Agree on a suitable start date and any necessary interim milestones.
- Prepare Your Property: Before they arrive, ensure the work area is accessible, clear of obstructions, and safe for the electricians to work. Inform them of any specific access requirements or safety concerns.
Step 6: During and After the Work
Maintain communication and ensure the work meets your expectations.
- Communication: Stay in touch with the lead electrician or project manager. If you have questions or concerns during the work, raise them promptly.
- Inspection: Once the work is complete, perform a thorough inspection. Test lights, switches, and any new installations.
- Documentation: Ensure you receive all necessary certificates e.g., EICR, Electrical Installation Certificate upon completion, especially for new installations or significant alterations. These are legally required and essential for safety and future property transactions.
- Feedback: Provide feedback, whether positive or constructive, to help the company improve. Consider leaving an online review.
By following these steps, you can ensure a professional and satisfactory experience when working with Axiselectric.co.uk or any other electrical service provider.
Frequently Asked Questions
What is Axiselectric.co.uk?
Axiselectric.co.uk is the official website for Axis Electric Group Ltd, a UK-based company providing a wide range of domestic and commercial electrical services, including installation, maintenance, compliance, and specialized services like electric gates and barriers.
What services does Axiselectric.co.uk offer for domestic clients?
Axiselectric.co.uk offers comprehensive domestic electrical services such as smoke alarm installation, domestic EV charging, general electrical installations, thermal imaging, consumer unit upgrades, bespoke LED lighting, external and garden lighting, smart home installations, and Domestic EICRs. Tha-design.dk Reviews
What commercial electrical services are provided by Axiselectric.co.uk?
For commercial clients, Axiselectric.co.uk provides services like Commercial EICRs, Commercial EV chargers, commercial fire alarms, general commercial electrical installations, thermal imaging, emergency lighting tests, CCTV/alarm installation, and automatic barriers.
Is Axiselectric.co.uk a reputable company?
Yes, based on their website, Axiselectric.co.uk states they are a “NAPIT Approved contractor” and “Trustmark approved contractor,” indicating adherence to high industry standards and quality practices. They also claim 20 years of experience.
Does Axiselectric.co.uk offer free quotes?
Yes, Axiselectric.co.uk explicitly offers “Free Quotation & Site Survey Today!” for potential clients.
What areas does Axiselectric.co.uk cover?
Axiselectric.co.uk states they cover the central belt of Scotland and surrounding areas for domestic services, including Glasgow, Edinburgh, Lanarkshire, Ayrshire, Falkirk, Stirling, and Kilmarnock.
They also claim to offer nationwide commercial electrical services. Farmapress.it Reviews
What is an EICR and does Axiselectric.co.uk provide them?
An EICR Electrical Installation Condition Report is a formal document assessing the safety and condition of an electrical installation.
Yes, Axiselectric.co.uk provides both Commercial EICRs and Domestic EICRs.
Does Axiselectric.co.uk install EV chargers?
Yes, Axiselectric.co.uk specializes in installing both Commercial EV Chargers and Domestic EV Charging points.
How can I contact Axiselectric.co.uk for an enquiry?
You can contact Axiselectric.co.uk via their phone number 01698 629 941, email [email protected], or by filling out one of the enquiry forms available on their website.
Does Axiselectric.co.uk install automatic gates and barriers?
Yes, Axiselectric.co.uk are expert installers of automatic gates and barriers, offering powder-coated gates with composite or timber infills for a maintenance-free finish.
What does “NAPIT Approved contractor” mean?
Being a NAPIT Approved contractor means that Axiselectric.co.uk has been assessed by NAPIT National Association of Professional Inspectors and Testers and meets their stringent standards for technical competence, safety, and customer service in electrical work.
What does “Trustmark approved contractor” signify?
Trustmark is a government-endorsed quality scheme that ensures tradesmen meet high standards of quality workmanship, customer service, and trading practices.
Being Trustmark approved adds an extra layer of consumer confidence.
Does Axiselectric.co.uk offer smart home installation services?
Yes, Axiselectric.co.uk lists “Smart Home Installation” as one of their domestic electrical services.
How much does Axiselectric.co.uk charge for their services?
Axiselectric.co.uk does not publish fixed pricing on their website due to the variable nature of electrical work.
You need to request a free quotation and potentially a site survey for an accurate cost.
Does Axiselectric.co.uk handle emergency electrical work?
While not explicitly stated as a dedicated emergency service, their general electrical installation and maintenance services suggest they can address urgent issues, particularly with a direct phone line available.
It’s best to call them directly for emergency needs.
What kind of experience does Axis Electric Group Ltd claim to have?
Axis Electric Group Ltd states they have “20 Years Experience” in electrical installation and compliance.
Are there customer testimonials available for Axiselectric.co.uk?
Yes, the website mentions they have a “Proven track record and 5 star customer testimonials,” though these are primarily self-reported on their site.
Can Axiselectric.co.uk help with consumer unit upgrades?
Yes, “Consumer Unit Upgrades” is listed as one of their domestic electrical services.
Do they offer any guarantees on their work?
Yes, Axiselectric.co.uk states that “Quality workmanship guaranteed” and “Warrantied work” as reasons to choose them.
Is PAT testing offered by Axiselectric.co.uk?
Yes, “PAT Testing” Portable Appliance Testing is listed as one of the services offered by Axiselectric.co.uk.
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