Tisserandgardenlandscape.co.uk Reviews

They offer a range of services including general landscaping, tree surgery, and bespoke garden room construction.

The site provides clear contact information, showcases examples of their work through integrated Instagram feeds, and introduces their team, which collectively suggests a professional and established business.

For anyone looking to transform their outdoor space, understanding the full scope of their services and customer feedback is key, and this review will delve into what Tisserand English Gardens brings to the table.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Tisserandgardenlandscape.co.uk Review & First Look

The website is straightforward, focusing on showcasing their core services and previous projects.

It’s designed to give potential clients a quick overview of what they do and how they operate, which is crucial for a service-based business.

Initial Impressions of the Website Design

The layout is clean and user-friendly.

The navigation is intuitive, allowing visitors to easily find information on specific services, view their portfolio, and get in touch.

There’s a clear emphasis on visual content, which is smart for a landscaping company. Infoverse.org.in Reviews

You’ll see high-quality images and short videos pulled directly from their Instagram, giving you a real sense of their craftsmanship.

• Clean Interface: The site avoids clutter, making it easy to focus on the essential information.
• Mobile Responsiveness: It performs well on various devices, ensuring a smooth experience whether you’re on a desktop or a smartphone. This is important as a significant portion of web traffic now comes from mobile.
• Visual Appeal: The integrated Instagram feed is a huge plus, showcasing diverse projects from bespoke wishing wells to outdoor kitchens. This isn’t just pretty. it’s tangible evidence of their capabilities.

Transparency and Contact Information

One of the first things you notice is the readily available contact information. An email address [email protected] and a telephone number 01279 506 790 are prominently displayed. This level of transparency is a good sign, indicating that they are accessible and willing to communicate directly with potential clients.

• Direct Contact: Phone and email are front and center, minimizing friction for inquiries.
• Physical Presence: While not explicitly stating a physical address, the mention of “Hertfordshire” and “Essex” in their service areas helps establish their geographical focus.
• Team Introduction: Introducing the “Meet The Team” section with names and roles Jessica Tisserand – Director & Office Manager, Elohim Tisserand – Director, Head of Construction & Landscaping, Tom Mitchell – Head Gardener & Tree Surgeon, etc. adds a personal touch and builds trust. It shows there are real people behind the business, not just an anonymous entity.

Tisserandgardenlandscape.co.uk Features

Tisserand English Gardens offers a comprehensive suite of services designed to cover almost any garden or outdoor space transformation.

Their features extend beyond basic landscaping, indicating a capability for complex and custom projects.

Core Service Offerings

They categorize their services into three main areas, demonstrating a breadth of expertise. Abcgaragerepair.com Reviews

This allows them to serve a wide range of client needs, from routine maintenance to ambitious construction projects.

• Landscaping: This is their bread and butter. They aim to “make your dream garden become a reality,” suggesting a focus on custom design and execution. This likely includes:
  • Patio and Paving Installation
  • Decking and Pergolas
  • Water Features
  • Planting and Garden Design
  • Fencing and Walling
  • Lawn Installation and Care
• Tree Surgery: This specialized service highlights their qualification for more complex and potentially hazardous tasks. Having in-house tree surgeons means they don’t need to outsource, potentially streamlining projects. Services likely include:
  • Tree Pruning and Shaping
  • Tree Removal
  • Stump Grinding
  • Hedge Trimming
  • Emergency Tree Work
• Garden Rooms: This is a notable addition, indicating a move beyond traditional landscaping into bespoke outdoor structures. “Bespoke garden rooms to suit any need in any finish and style!” suggests custom-built solutions for offices, studios, gyms, or leisure spaces. This involves:
  • Consultation and Design
  • Construction of Foundations and Structures
  • Insulation and Interior Finishing
  • Electrical and Plumbing Integration if needed
  • Window and Door Installation

Project Portfolio and Quality Assurance

The website leverages its Instagram feed as a dynamic portfolio, offering real-time updates on their ongoing and completed projects.

This is a powerful feature for visual industries like landscaping.

• Dynamic Portfolio: Instead of a static gallery, the Instagram feed ensures fresh content and demonstrates consistent activity. You can see various stages of projects, from “cobble details” to “bespoke built kitchen” and “Douglas fir pergola.”
• Demonstrated Craftsmanship: The visuals highlight attention to detail and a range of materials used, such as “Farnley setts,” “porcelain,” “oak pergola,” and “Britannia buff.” This speaks to their ability to work with diverse design aesthetics and materials.
• Client Communication: The captions often give insight into the “process” or the “first element of this project,” indicating a structured approach to their work.

Tisserandgardenlandscape.co.uk Pros & Cons

Like any service provider, Tisserand English Gardens has its strengths and areas where potential clients might need to seek further clarification.

Weighing these aspects helps in making an informed decision. Dypisdhanbad.in Reviews

Advantages of Using Tisserand English Gardens

From the website’s presentation, several positive aspects stand out, suggesting a reliable and capable service.

• Comprehensive Service Range: They offer a wide array of services from basic gardening to complex garden room construction and tree surgery. This means you could potentially use one company for multiple needs, simplifying project management.
• Experienced Team: The “Meet The Team” section explicitly states that their “professional team of talented staff… have all been working in the industry for many years.” This depth of experience is crucial for quality outcomes in landscaping and construction. For example, Elohim Tisserand is listed as Director, Head of Construction & Landscaping, while Tom Mitchell is Head Gardener & Tree Surgeon, indicating specialized roles and expertise.
• Strong Visual Portfolio: The integrated Instagram feed is an excellent way to showcase their work. It provides tangible evidence of their craftsmanship, project variety, and attention to detail. This visual proof is often more convincing than mere descriptions.
• Clear Communication Channels: The prominent display of their phone number and email address, along with a contact form, makes it easy for potential clients to get in touch. This accessibility is a good indicator of responsive customer service.
• Bespoke Solutions: The emphasis on “bespoke” garden rooms and “dream gardens” suggests they are not just providing off-the-shelf solutions but are willing to tailor projects to individual client needs and visions. This is particularly appealing for complex or unique designs.

Potential Considerations

While the website presents a positive image, there are a few areas where a potential client might want more information or direct clarification.

• Lack of Direct Client Testimonials: While the Instagram feed showcases their work, direct written testimonials or reviews from satisfied clients are not prominently featured on the website itself. This is a common way for service businesses to build trust and social proof. Potential clients might need to search for external reviews e.g., on Google Reviews, Trustpilot, or local directories.
• No Online Pricing Information: As is typical for bespoke service providers, specific pricing is not listed on the website. While understandable given the custom nature of their work, it means potential clients must initiate contact for quotes, which can be a barrier for some.
• Geographic Specificity: They clearly state they cover “Hertfordshire, Bishop’s Stortford, Saffron Walden and surrounding areas.” While this is good for clarity, it means clients outside these specific regions will be unable to use their services, which is a limitation for a broader audience.
• Limited “About Us” Detail: While they introduce the team, deeper insights into the company’s history, specific values, or long-term vision are not extensively detailed on the homepage. More in-depth company information can sometimes help build a stronger connection with potential clients.

Tisserandgardenlandscape.co.uk Alternatives

When considering landscaping or garden services, it’s wise to explore a few options to ensure you find the best fit for your specific project and budget.

While Tisserand English Gardens offers a strong suite of services, various other companies in the UK provide similar or complementary offerings.

Local Competitors in Hertfordshire & Essex

Given Tisserand English Gardens’ stated service area, regional competition is a natural consideration. Securefloorcoatings.co.uk Reviews

Many local landscaping firms offer diverse services tailored to the specific needs of homeowners and businesses in these counties.

*   The Landscaping Company Herts & Essex: Often handle full garden transformations, patios, and driveways.
*   Essex Garden Design: Specializing in design-led projects, often with a focus on aesthetic and planting schemes.
*   Hertfordshire Garden Services: Might offer more general maintenance, fencing, and smaller landscaping jobs.

• Specialized Tree Surgeons: For tree surgery specifically, there are dedicated companies. While Tisserand offers this, some might prefer a specialist.
  • Arboricultural Consultants: Firms that offer comprehensive tree care, often with certified arborists for complex or large-scale tree work.
  • Local Tree Removal Services: Focused purely on felling, stump grinding, and emergency call-outs.
• Garden Room Builders: For bespoke outdoor structures, there are companies that specialize only in garden rooms, offices, and annexes.
  • Dedicated Garden Room Builders: These companies often have extensive galleries of past projects, specific design consultants, and streamlined build processes for garden rooms.

National Service Directories & Platforms

• Checkatrade: A popular platform where tradespeople are vetted, and customers can leave reviews. You can search by trade and postcode. Many landscaping companies are listed here, with ratings and feedback from past clients.
• Trustpilot: While not exclusively for trades, many smaller businesses, including those in the service industry, gather reviews here. It’s a good place to gauge overall customer satisfaction.
• Bark.com: An online marketplace where you post your job, and service providers bid on it. This can be efficient for getting multiple quotes quickly.
• Rated People: Similar to Bark, this platform connects homeowners with local tradespeople for various home improvement projects, including gardening and landscaping.
• MyBuilder: Another platform focused on connecting customers with vetted tradespeople. You can post a job, get quotes, and read reviews.

When exploring alternatives, it’s always recommended to:

• Get multiple quotes: Compare pricing, timelines, and proposed solutions.
• Check references and portfolios: Ask for examples of similar work and speak to past clients if possible.
• Verify insurance and qualifications: Ensure the company is properly insured and that their staff are qualified for the specific work e.g., NPTC for tree surgery.
• Read reviews: Look for consistent patterns in customer feedback, both positive and negative, across various platforms.

How to Get a Quote from Tisserandgardenlandscape.co.uk

They make this process straightforward, offering multiple channels for inquiry.

Initiating Contact for a Project Quote

The website clearly directs visitors on how to reach out, emphasizing their readiness to answer questions and provide detailed information.

• Via Telephone: The most direct method for an immediate discussion. Their number is 01279 506 790. This allows for a quick initial conversation about your project scope, location, and potential timelines.
• Via Email: For less urgent inquiries or to provide more detailed information in writing, you can email them at [email protected]. This is useful for attaching photos of your current garden or inspirational images.
• Via Contact Form: The website features a “Contact Us” page with a form. This is a convenient way to submit your details and a brief description of your needs. They state, “we will get back to you ASAP and answer any questions you may have.”

What to Include in Your Inquiry

To ensure you get the most accurate and helpful response, be prepared to provide some key information about your project. Jaaxy.com Reviews

• Project Type: Clearly state what kind of service you’re interested in e.g., “new patio,” “tree removal,” “garden room consultation,” “full garden redesign”.
• Location: Provide your full address or at least the postcode, as they serve specific areas Hertfordshire, Bishop’s Stortford, Saffron Walden, and surrounding areas. This helps them confirm they can service your location.
• Scope of Work: Give as much detail as possible. For example:
  • For Landscaping: “I’m looking to replace my existing lawn with artificial grass and install a new patio area of approximately X square meters.” Or, “I need a complete garden redesign for a small urban garden.”
  • For Tree Surgery: “I have a large oak tree in my back garden that needs pruning,” or “I need a tree removed that is close to my house.”
  • For Garden Rooms: “I’m interested in a garden office, roughly 3m x 4m, with electricity and insulation.”
• Desired Timeline if any: If you have a specific deadline or preferred start date, mention it.
• Budget optional but helpful: While you might not have an exact figure, providing a rough budget range can help them tailor their recommendations and prevent proposals that are far outside your financial comfort zone.
• Photos/Videos: If emailing or using the contact form, attaching current photos or even a short video of your garden can be incredibly helpful for them to understand the existing conditions and visualize your needs.

The Quote Process

After your initial inquiry, you can expect the following steps:

1. Initial Contact: They will likely respond by phone or email to clarify your needs and perhaps schedule a site visit.
2. Site Visit/Consultation: For most significant projects, a physical visit to your property is essential. This allows their team to assess the site, take measurements, discuss design ideas in person, and identify any potential challenges e.g., access, existing drainage, tree health.
3. Detailed Proposal/Quote: Following the site visit, they will provide a comprehensive quote or proposal. This should include:
   • A breakdown of the proposed work.
   • Materials to be used.
   • Estimated timeline for completion.
   • Total cost.
   • Terms and conditions.

Remember, a detailed quote is a sign of a professional company.

Don’t hesitate to ask questions about anything unclear in the proposal before committing.

Tisserandgardenlandscape.co.uk Team & Expertise

A company’s strength often lies in its people, and Tisserand English Gardens highlights its team as a core asset.

Understanding the composition and experience of their staff offers insight into their capabilities and service quality. Smilistic.dental Reviews

Meet The Team: Roles and Experience

The website introduces key members of their team, giving a personal touch and demonstrating the structure of their operations.

This transparency helps build trust with potential clients.

• Jessica Tisserand – Director & Office Manager: Oversees the administrative and operational aspects, ensuring smooth client communication and project coordination. Her role suggests a strong focus on client experience from the initial inquiry through project completion.
• Elohim Tisserand – Director, Head of Construction & Landscaping: This individual holds a crucial dual role, indicating direct involvement in both the strategic direction of the company and the hands-on execution of major projects. As Head of Construction & Landscaping, he likely leads the practical teams and ensures quality standards on site.
• Tom Mitchell – Head Gardener & Tree Surgeon: His specialized role points to dedicated expertise in horticulture and arboriculture. Being a “Tree Surgeon” implies formal qualifications and experience in safe and effective tree care, a service that requires specific skills and certifications e.g., NPTC qualifications.
• Jonathan Bayford – Head of Small Landscaping Team: Suggests a tiered structure within their landscaping division, allowing for efficient management of diverse project sizes. This ensures that even smaller jobs receive dedicated attention.

Collective Experience and Professionalism

The website states that their “professional team of talented staff… have all been working in the industry for many years.” This collective experience is a significant advantage.

• Deep Industry Knowledge: Years of experience translate into a profound understanding of various landscaping techniques, material suitability, problem-solving, and efficient project execution. They’ve likely encountered a wide range of challenges and know how to address them effectively.
• Qualified Personnel: The mention of “qualified tree surgeons” directly addresses a key concern for clients requiring specialized tree work, which can be complex and potentially dangerous if not handled by certified professionals.
• Reliable and Trustworthy Service: The introductory statement, “You can expect to receive a reliable, fast and trustworthy service from Tisserand English Gardens,” directly links their team’s professionalism to the quality of service clients can anticipate. A skilled and experienced team is generally more capable of delivering projects on time and within budget, with fewer unexpected issues.
• Project Management Skills: With directors actively involved and heads of specific departments, it suggests a well-structured approach to managing projects, from initial design concepts to final touches. This coordination is vital for complex landscaping and construction jobs.

Having a transparent and experienced team listed on their website provides confidence that clients are dealing with skilled individuals who understand the intricacies of garden design, construction, and maintenance.

Tisserandgardenlandscape.co.uk Service Area and Availability

Understanding a service provider’s geographical reach is crucial before considering them for a project. Vets4life.co.uk Reviews

Primary Service Regions

Tisserand English Gardens explicitly states its primary operational zones, which are concentrated in specific counties in the UK.

• Hertfordshire: This is one of their core counties, encompassing a wide range of towns and villages.
• Essex: Another key county they serve, extending their reach across the border from Hertfordshire.
• Bishop’s Stortford: A specific town mentioned, indicating a strong local presence and likely a hub for their operations. Bishop’s Stortford sits on the Hertfordshire/Essex border, making it a strategic location for covering both counties.
• Saffron Walden: Another specific town mentioned, located in Essex, further cementing their commitment to serving this area.
• Surrounding Areas: This broader term suggests they are willing to travel a reasonable distance beyond these specific towns, likely covering adjacent villages and smaller communities within or very close to Hertfordshire and Essex.

What this means for clients: If your property is located within or very close to these specified areas, you are within their service range. This eliminates guesswork and helps potential clients quickly determine if they are a viable option.

Factors Affecting Availability

While they cover a defined region, several factors can influence their immediate availability for new projects.

Like any busy, reputable service provider, they will have ongoing commitments.

• Project Queue: High-demand periods or large, complex projects can lead to a waiting list. Reputable companies often have a queue, especially for significant garden transformations or bespoke garden rooms. It’s always best to inquire about current lead times.
• Project Size and Scope: Smaller jobs e.g., minor tree pruning, small patio repair might have quicker turnaround times compared to a full garden redesign or the construction of a custom garden room, which could take weeks or even months.
• Seasonality: Landscaping services often experience seasonal peaks. Spring and early summer are typically very busy as homeowners look to prepare their gardens. Autumn can also be popular for planting and structural work before winter sets in. Tree surgery might have specific optimal times depending on the species and type of work.
• Team Capacity: Their “Meet The Team” section suggests a dedicated but finite workforce. Their ability to take on new projects will be directly tied to the current workload of their various teams landscaping, tree surgery, construction.

How to Confirm Availability

The best way to ascertain their current availability for your specific project is to contact them directly. Exmox.com Reviews

• Initial Inquiry: When you first call or email, briefly outline your project and ask about their current lead times.
• Site Visit: During a site visit, they will be able to give a more accurate estimate of when they could realistically start and complete your project, taking into account current commitments and the complexity of your work.

Understanding their service area and proactively inquiring about availability ensures a smoother process and helps in planning your garden transformation effectively.

Tisserandgardenlandscape.co.uk Social Media Presence

Instagram as a Primary Visual Portfolio

The website prominently features an embedded Instagram feed, which acts as their dynamic project portfolio. This is a strategic choice for several reasons:

• Visual Proof: Landscaping and construction are highly visual. Instagram allows them to share high-quality photos and videos of their completed projects, demonstrating their craftsmanship, attention to detail, and the range of work they undertake. You can see detailed shots of “cobble details,” “porcelain laying,” “bespoke outdoor kitchen,” and “Douglas fir pergola” constructions.
• Real-time Updates: Unlike a static gallery, an Instagram feed provides fresh content regularly, showing ongoing projects “A bit of grouting on these rare sunny days,” “Part 1 of this aluminium frame” and keeping their audience engaged with their latest endeavors.
• Behind-the-Scenes Glimpses: Often, their posts give a peek into the “full process” of a build or a “little video explanation” of a specific technique like core drilling. This transparency can build trust and show the effort involved in their work.
• Diverse Project Showcase: The feed highlights the variety of their services, from intricate garden design elements like a “bespoke wishing well” and “handmade bullnose piece” to larger structural works like “garden rooms” and outdoor kitchens. This helps potential clients visualize how Tisserand English Gardens could bring their own ideas to life.
• Engagement: Instagram allows for direct interaction through comments and messages, providing another channel for potential clients to ask questions or express interest.

Other Social Media Mentions

While Instagram is clearly their dominant platform for showcasing work, the website also mentions broader social media engagement.

• “Follow Us” / “VISIT OUR SOCIAL MEDIA PAGES HERE”: This general call to action suggests they may have a presence on other platforms beyond just Instagram, though Instagram is the only one visibly integrated and extensively used on the homepage.
• Potential for Pinterest/Facebook: Given the nature of their work visual design, home improvement, platforms like Pinterest for inspiration boards and project ideas or Facebook for community engagement, broader posts, and reviews would also be logical extensions of their digital presence. While not overtly featured on the homepage, a deeper dive or direct inquiry might reveal these.

Benefits of Their Social Media Strategy

Their active and visually rich Instagram presence offers several benefits to both the company and potential clients:

• Credibility: A regularly updated, high-quality visual portfolio builds credibility and trust. It shows they are active, competent, and proud of their work.
• Inspiration: For clients who might not have a clear vision for their garden, browsing Tisserand English Gardens’ Instagram can provide a wealth of ideas and design inspiration.
• Pre-Vetting Tool: Before even making a phone call, prospective clients can get a strong sense of the company’s style, quality, and project capabilities through their social media, helping them decide if they are a good fit.
• Demonstrates Scale and Capability: Seeing the range from small, intricate details to large-scale construction projects visually communicates their capacity for diverse and complex jobs.

In essence, their social media strategy, heavily reliant on Instagram, serves as a powerful and dynamic marketing tool that effectively communicates their expertise and showcases their results. 24end.com Reviews

Frequently Asked Questions

What services does Tisserandgardenlandscape.co.uk offer?

This includes everything from patio installation and garden design to tree removal and custom outdoor offices.

Where is Tisserandgardenlandscape.co.uk based?

What areas does Tisserandgardenlandscape.co.uk serve?

They serve Hertfordshire, Essex, Bishop’s Stortford, Saffron Walden, and the surrounding areas.

How can I contact Tisserandgardenlandscape.co.uk for a quote?

You can contact them by telephone at 01279 506 790, by email at [email protected], or by filling out the contact form on their “Contact Us” page.

Does Tisserandgardenlandscape.co.uk offer bespoke garden rooms?

Yes, they specialize in creating bespoke garden rooms tailored to your specific needs, style, and finish requirements, suitable for various uses like offices, studios, or gyms.

Are the tree surgeons at Tisserandgardenlandscape.co.uk qualified?

Yes, the website states that they are able to provide “fully licensed and qualified tree works completed by our team of qualified tree surgeons.” Hyde-house.uk Reviews

Can I see examples of Tisserandgardenlandscape.co.uk’s work?

Yes, the website features an integrated Instagram feed showcasing numerous examples of their completed landscaping projects, tree surgery, and garden room constructions, including detailed photos and videos.

Does Tisserandgardenlandscape.co.uk do small landscaping jobs?

Yes, they have a “Head of Small Landscaping Team” Jonathan Bayford, indicating they handle a range of project sizes, including smaller landscaping tasks.

Is Tisserandgardenlandscape.co.uk a reliable company?

Based on their clear website information, transparent team introduction, and extensive visual portfolio, they present themselves as a reliable, fast, and trustworthy service, as stated on their homepage.

How long has Tisserandgardenlandscape.co.uk been in business?

The website mentions that their staff “have all been working in the industry for many years,” suggesting significant collective experience, though a specific company founding date is not provided on the homepage.

Do they provide garden design services?

Yes, their landscaping services aim to “help you make your dream garden become a reality,” which implies they offer comprehensive garden design as part of their offerings. Solarpower4you.eu Reviews

What kind of materials does Tisserandgardenlandscape.co.uk work with?

Their Instagram portfolio shows them working with a variety of materials, including cobble details e.g., Farnley setts, porcelain, oak, concrete, and aluminium frames, indicating versatility.

Does Tisserandgardenlandscape.co.uk offer emergency tree surgery?

While not explicitly stated, professional tree surgery services often include emergency call-outs for storm damage or hazardous trees.

It would be best to confirm this directly with them.

What is the process for a large landscaping project with Tisserandgardenlandscape.co.uk?

Typically, after an initial inquiry, they would schedule a site visit to assess your property and discuss your vision, followed by a detailed proposal and quote before work commences.

Does Tisserandgardenlandscape.co.uk offer maintenance services after project completion?

The website focuses on initial landscaping, tree surgery, and construction. Bikeparts.lt Reviews

For ongoing maintenance, it’s advisable to inquire directly as it’s not explicitly detailed on their homepage.

How can I provide feedback or leave a review for Tisserandgardenlandscape.co.uk?

The website does not feature a direct review submission form.

You might need to check external review platforms like Google Reviews, Checkatrade, or Trustpilot, or contact them directly for how to provide feedback.

Are there any testimonials from past clients on their website?

No, the website does not prominently feature written client testimonials on its homepage.

Their primary form of showcasing work is through their integrated Instagram feed. Cch-hotel.co.uk Reviews

What is the typical lead time for a project with Tisserandgardenlandscape.co.uk?

Lead times can vary depending on the project’s scope, seasonality, and their current workload.

It’s best to inquire directly about their current availability when you contact them.

Do they handle commercial landscaping projects?

The website primarily showcases residential garden projects.

For commercial inquiries, it is recommended to contact them directly to discuss the scope and their capacity.

Who are the key personnel at Tisserandgardenlandscape.co.uk?

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